Job description Sales & Collection Plan and achieve annual budget & collection, ROD plan deployed for the branch Achieve product wise, category wise monthly Sales targets for the branch Ensure sales phasing for the month 7th(10%), 14th (25%),21st (40%),ME(100%) Drive new/focus product in the branch Improve premium contribution of the total sales Channel GTM for each territory covering Trade Partners Continuously Monitor & Improve Channel Partner Health Dealer, Distributor, Superstockist Network expansion, correction & Channel management strategies for each product, town category. Top 50 retailers of the assigned area to be catered directly Plan to maximize reach (ND,WD) in all town categories Drive channel finance for your channel partners Sales activation plan, BTL activities including CP meets & brand positioning. Process & Automation Drive Process Improvement initiatives & effective implementation in branch Tally Patch, Easy DMS, Field Assist, Dealer Portal etc People Execute Cross functional efficiency between Sales, Service, Finance, Logistics, Product Manager, trade marketing for smooth functioning of branch. Appoint DSMs - Review & train them for peak performance Operations Coordinate C & F / warehousing operations as per laid down policies. Ensure Stock liquidation and min. stock levels as per sales forecasting Competitor Analysis Market Information system Competition Analysis, analytics for forecasting and new product developments Role: Territory Sales Manager (B2C) Industry Type: Consumer Electronics & Appliances Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Channel SalesPrimary Sales Secondary SalesDistributor Handling
Posted 2 hours ago
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Typically responds within 2 days
Job description Sales & Collection Plan and achieve annual budget & collection, ROD plan deployed for the branch Achieve product wise, category wise monthly Sales targets for the branch Ensure sales phasing for the month 7th(10%), 14th (25%),21st (40%),ME(100%) Drive new/focus product in the branch Improve premium contribution of the total sales Channel GTM for each territory covering Trade Partners Continuously Monitor & Improve Channel Partner Health Dealer, Distributor, Superstockist Network expansion, correction & Channel management strategies for each product, town category. Top 50 retailers of the assigned area to be catered directly Plan to maximize reach (ND,WD) in all town categories Drive channel finance for your channel partners Sales activation plan, BTL activities including CP meets & brand positioning. Process & Automation Drive Process Improvement initiatives & effective implementation in branch Tally Patch, Easy DMS, Field Assist, Dealer Portal etc People Execute Cross functional efficiency between Sales, Service, Finance, Logistics, Product Manager, trade marketing for smooth functioning of branch. Appoint DSMs - Review & train them for peak performance Operations Coordinate C & F / warehousing operations as per laid down policies. Ensure Stock liquidation and min. stock levels as per sales forecasting Competitor Analysis Market Information system Competition Analysis, analytics for forecasting and new product developments Role: Territory Sales Manager (B2C) Industry Type: Consumer Electronics & Appliances Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Channel SalesPrimary Sales Secondary SalesDistributor Handling
Posted 5 hours ago
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Typically responds within 2 days
Job description Location : Bangalore ( Hybrid) Notice period : Immediate to 15days Responsibilities: • Act as a subject matter expert in SAP S/4 SD module, providing hands-on experience in areas such as order management, business partner, material master, pricing, AATP, delivery processing, billing, and customer order related reporting. • Analyze and resolve support and enhancement requests. read more Key Skills Skills highlighted with ‘‘ are preferred keyskills S/4 hanaSAP SDPricingSap Sales And DistributionImplementation Cycle SD ModuleTest ScriptsOrder ManagementCredit ManagementSales Order ProcessingMaterial Master DataBillingOTC
Posted 1 day ago
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Typically responds within 2 days
Job description Key Responsibilities: Client Requirement Gathering: Engage with prospective clients over calls to understand their preferences, requirements, and budget for luxury properties. Ask detailed questions to gather all necessary information to match clients with suitable property options. Site Visit Coordination: Arrange and schedule site visits for clients to view luxury properties. Coordinate with the sales team and property managers to ensure properties are ready for viewing. Provide clients with all necessary details and logistics for site visits. Follow-Up and Lead Organization: Consistently follow up with clients to keep them engaged and move leads through the sales funnel. Organize and prioritize leads to ensure timely site visits and client meetings. Maintain accurate records of client interactions, requirements, and feedback in the CRM system. Customer Service and Support: Provide exceptional customer service by addressing client inquiries and concerns promptly and professionally. Follow up with clients to ensure their requirements are met and to address any additional questions. Database Management: Maintain accurate and up-to-date records of client interactions, requirements, and feedback in the CRM system. Track the progress of client inquiries and site visits to ensure a smooth process. Market Knowledge and Insights: Stay informed about the latest trends in the luxury real estate market. Provide insights and recommendations to clients based on market analysis and property values . Relationship Building: Build and maintain strong relationships with clients to encourage referrals and repeat business. Qualifications: Bachelor's degree or equivalent experience Experience in a pre-sales, customer service, or sales support role, preferably within the luxury real estate industry Excellent communication and interpersonal skills Strong organizational and multitasking abilities Proficiency in using CRM software and other sales tools Role: Pre Sales Consultant Industry Type: Real Estate Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: BD / Pre Sales Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Real Estate Sales Lead GenerationPresalesLead Qualification
Posted 1 day ago
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Typically responds within 2 days
Job description 1. **Data Checking: ** - Verify and validate data for accuracy, completeness, and consistency. - Identify and rectify data discrepancies and errors. 2. **File Uploading: ** - Upload and manage files in various systems and databases. - Ensure files are correctly categorized and stored according to company protocols. 3. **Reconciliations: ** - Perform daily, weekly, and monthly reconciliations to ensure data accuracy across systems. - Investigate and resolve discrepancies in a timely manner. - Prepare and present reconciliation reports to management. 4. **Documentation and Reporting: ** - Maintain comprehensive records of data checks, file uploads, and reconciliations. - Generate regular reports on data management activities and highlight any issues or trends. 5. Stakeholder Management: - Interaction with internal and external stakeholders via mails and calls. - Ensuring internal stakeholders requirement are met on timely basis. Role: Customer Onboarding - Non Voice Industry Type: Financial Services Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Non Voice Education UG: Any Graduate Key Skills data managementdata analysisdataback officedocumentationsap sdpivot tabledbmsvlookupreconciliationsalesstoexceldata entry operationcomputerstakeholder managementmistypinginvestigationthird partydata entryreportingcommunication skillsms office
Posted 1 day ago
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Typically responds within 2 days
Job description The Opportunity: Avantor is looking for a dynamic, forward-thinking, and experienced Technical Support Specialist, who will be responsible for delivering results against some of the most complex business and technology initiatives. This role will be a full-time position based out of IND- Coimbatore. If you are passionate about solving complex challenges and driving innovation lets talk! Job description: The main tasks are product support to customers and colleagues in product related questions, as well as creation of quotations and participation in tender work. Prepare informal and formal bids and quotes. Daily actions include data entry, manual and automated cross reference reviews, product choices and selections, implementing pricing strategies, and completion of document presentations, organization, and final review and mailing. What we're looking for: Completed science education: University degree with professional experience in sales or completed commercial training with experience in sales of technical products Comprehensive product and service knowledge Language: English How you'll thrive and create an impact: Reviews, prepares, & processes Incoming Bids & Contracts. Finds the items required. Cross reference using automation or manually; finds the items matching specifications (equal or offer). Load the items into the system including coding your pricing model. Reconciles the pricing and units of measure for final document presentation (final or last check). Records daily bid activities. Provides reciprocal, ongoing backup support and assistance to customer service department in multiple capacities. Maintains and updates customer database. Product support to customers and colleagues Create, negotiate, and follow up quotations. Proactive selling the dedicated product range. Cross-selling other product ranges Manage complaints according to established routines. Send samples when requested from customer, quotations, and tenders. Order, register and follow up demo equipment according to Demo Unit Management process. Send out brochures and catalogues. Keep product information in ERP updated. Monitor own product range in Qlikview and act accordingly. Train other groups in dedicated product ranges Participate in relevant projects. Ensure to keep the CRM system always updated with relevant information. Responsible for reaching specific targets set for the role and/or for lead generation projects. Ensure compliance with VWRs vision, mission, and values. Ensure compliance with VWRs strategy, policies, and objectives. Ensure compliance with relevant local and international legislation around Sales. Ensure compliance with Integrated Management System (IMS) and CRS Ensure fulfilment of PMP goals Ensure development of competencies and procedures to maintain an updated and smooth business. Serves as backup to Customer Service for processing a range of customer transactions. Participate in customer visits, exhibitions, customer events and other marketing activities when needed. Experience: 3+ years of work experience Knowledge, Skills, Abilities' & Competencies Customer Centric with strong business and financial awareness Demonstrates innovation and organisational agility Decisive and highly successful in driving proven business performance. High level of computer literacy with experience of SAP, Excel, CRMS and C4C. Role: Technical Support - Voice / Blended Industry Type: Biotechnology Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Technical Support Customer ServiceSAPExcelCRMSQlikviewIMSProduct support
Posted 1 day ago
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Typically responds within 2 days
Job description Role based in BSv organisation. Leveraging deepening knowledge of one or more R2A processes (record, report, analyze etc), Record to Analyze Process Experts participate of in or lead the achievement of service levels, key measurement targets of the team and delivers a high quality and cost-effective service that drive compelling business outcomes. They support the delivery of a customer focused and compliant services through the adoption of frictionless finance, practice processes, technologies, methodologies which drive innovation and process improvements. Their domain expertise means they are responsible for processing non complext to complex transactions, resolving the standard process related issues, preparation and finalization of the period and close activities and reporting (including the interactions with Clients Financial Controllers) and performing the reconciliations. - Grade Specific Responsible for processing complex transactions, resolving the standard process related issues, preparation and finalization of the period and close activities and reporting (including the interactions with Clients Financial Controllers) and performing the reconciliations. The responsibilities will include, but will not be limited to:Preparation (calculation) and processing of complex General Ledger Journals, Accruals, Provisions, allocations and other entries according to the schedule and agreed Client Desktop ProceduresInitiation of accounting entries based on the non standard events and accounting rules not directly described in the Desktop Procedures, but resulting from other Policies and Accounting ManualsProcessing of fixed asset related entries, based on the requests and according to schedule and agreed Client Desktop ProceduresMonitoring of fixed assets related transactions and budgets and contacting the fixed asset owners to initiate the fixed asset capitalizationProcessing of bank statements on daily basis and reconciliation of bank related accounts, as well as clearing and monitoring the sub bank accountsReconciliation of intercompany transactions and agreement of Intercompany balances with counterpartiesInitiation and execution of Intercompany netting / settlementsPreparation and execution of Period End Close related activities according to agreed time table and procedures Monitoring of Period End Close progress, interacting (and escalating if required) with Clients Finance Controllers or Process Owners to ensure timely closure and reportingReconciliation of low/medium risk balance sheet accounts and review and approval of low risk reconciliationsPreparation of operational reports from the area of expertiseInitiation and monitoring of automated transactions, i.e. FX valuation or depreciationPreparation of data for financial, management and treasury reporting moving the data from source systems (ERP) to reporting and consolidation systemsReview and finalization of financial, management and treasury reportingPreparation of tax and statutory reportingExecution, monitoring and testing of financial controls, as per Client Controls Framework Skills (competencies) Role: Finance & Accounting - Other Industry Type: IT Services & Consulting Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Finance & Accounting - Other Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills erpgeneral ledgerclosurertawfm project managementteam managementforecastingcustomer servicepivot tablevlookupbusiness developmentworkforce managementsalesreal time analysisteam leadinglead generation
Posted 1 day ago
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Typically responds within 2 days
Job description Hands-on experience in developing web-based, e-Commerce projects on Salesforce Commerce Cloud (SFCC)/Demandware with a strong focus on front-end development. Experience in HTML5 CSS, AJAX, jQuery, JSON object definition, NodeJS. Experience in using Pipelines, JS Controllers, ISML Templates and real-time data exchange using Web services. Good understanding of Business Manager and configuring jobs. Knowledge of source control and collaboration tools such as JIRA, Confluence. Excellent written and verbal communication and collaboration skills. Self-driven, motivated, result oriented, strong problem-solving and systems analysis skills. Primary Skills SFCC FED Html/Css/Jquery Business Manager Secondary Skills Pipelines Controllers SFRA Skills (competencies) Role: Full Stack Developer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills cssjqueryhtmlbusiness managementsystem validation confluencefedweb servicespaymentsinvestment bankingajaxsqlsalesforcejavajsonjs methodsjiraswiftgppbusiness analysistrade settlementsjavascriptnode.jsdemandwaresepa
Posted 1 day ago
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Typically responds within 2 days
Job description Role & responsibilities Enquiry Processing Management Direct oversight of all incoming customer/client enquiries across channels (email, phone, web forms, social media) Establish and maintain standard operating procedures for enquiry handling Develop response templates for common enquiry types to ensure consistency Implement priority classification system for efficient enquiry routing Set and monitor service level agreements (SLAs) for response times Create escalation pathways for complex or sensitive enquiries Team Leadership Manage a team of enquiry specialists/coordinators (typically 5-15 members) Recruit, train, and develop team members for effective enquiry handling Allocate workload based on enquiry volume, complexity, and team capacity Conduct regular performance reviews and provide constructive feedback Identify skill gaps and implement targeted training programs Foster a customer-centric culture within the enquiry management team Quality Assurance Develop quality standards for enquiry responses across all channels Implement regular monitoring through call/email reviews and evaluations Conduct calibration sessions to ensure consistent handling approaches Provide real-time coaching for improvement opportunities Track quality metrics such as first contact resolution and accuracy Gather and analyse customer feedback on enquiry handling experience Operational Management Process Optimization Analyze enquiry patterns to identify improvement opportunities Streamline enquiry handling workflows for efficiency and effectiveness Implement automation where appropriate for routine enquiries Develop knowledge management systems for quick information access Regularly review and update enquiry handling procedures Identify bottlenecks in the enquiry resolution process Technology Management Oversee enquiry management software and ticketing systems Ensure proper utilization of CRM systems for enquiry tracking Implement and maintain self-service solutions where appropriate Collaborate with IT on system enhancements and integrations Evaluate new technologies to improve enquiry management capabilities Generate and analyse reports from enquiry management systems Resource Planning Forecast enquiry volumes based on historical data and business activities Schedule appropriate staffing levels to meet expected demand Manage contingency planning for unexpected volume spikes Balance resource allocation across different enquiry channels Identify peak periods and implement strategies to manage high volumes Optimize resource utilization through workflow management Preferred candidate profile Qualifications and Experience Bachelor's/Masters degree in Marketing, Business, or a related field. 35 years of experience in Lead Generation. The ideal candidate will spearhead our lead generation strategies, optimize the process, and build a robust pipeline for our sales team. Desired Skills: Proven expertise in online lead generation, with a deep understanding of creating and executing digital campaigns to attract potential leads. Advanced skills in outbound lead generation and identifying new business opportunities through various channels. CRM software proficiency is essential, ensuring precise management and analysis of customer relations and lead data. Experience in email marketing, adept at crafting compelling messages designed specifically to capture interest and generate leads. Competency in data analysis, enabling the candidate to interpret patterns and optimize lead generation strategies effectively. Proficiency in marketing automation tools to streamline operations and improve lead acquisition processes. Strong knowledge of SEO and SEM to boost online visibility and enhance inbound marketing efforts. Excellent communication skills, with the ability to translate technical insights into strategic action plans for marketing and sales teams. Role: Lead Generation / Qualification Industry Type: FMCG Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: BD / Pre Sales Education UG: Any Graduate
Posted 1 day ago
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Typically responds within 2 days
Job description Deliver highly effective quality assurance processes and performance metrics to ensure quality related to marketing campaign processes and sales support activities Provide support in executing initiatives of operational excellence in the form of reporting and process improvements. Ensure that all compliances, both regulatory and corporate, are followed precisely by delivery team Conduce audits and ensure audit findings are addressed by service delivery manager and leadership Integrate Quality Management System to the standard operating procedures to ensure continuous monitoring and course correction Assist in developing corrective action plans post internal or external audit Work with leadership assure adequate corrective actions are implemented. Standardize tracking and trending of deviations and corrective actions among different service delivery sites so there is consistency and high- level metrics for each Assist in the drafting of SOPs and other documents for use in day-to-day operations Participate in internal team meetings and stay updated on the requests from clients Understand the cross functional capabilities and suggest new ideas that improvise the existing processes Play an instrumental role in participating in review of standards, procedures, tools, and process Implement quality assurance standards and provide accurate feedback On-board new and retrain existing users in the marketing campaigns and MDF processes Analyse the requirements and identify the needs of test plan/cases/user scenarios based on the functionality and requirement Regular reporting on the sales support activities and process outcomes Regular reporting on repetitive errors & logs Primary Skills Capable of quick learning and delivering quality solutions as an individual and as part of the team Excellent communication skills, both written and verbal Strong computer skills and knowledge of QA applications Strong analytical and problem-solving skills Meticulous attention to detail Strong lean six sigma and process excellence skills; green belt or black belt qualification would be advantageous Experience in using the Microsoft Office suite with good Excel and PowerPoint skills Secondary Skills Accountability Active Listening Adaptability Analytical Thinking Business Acumen Business Partnering Business Transformation Change Management Coaching Confidentiality Collaboration Commercial Management Complex Engagement Management Contract Management Crisis Management Critical Thinking Cultural Awareness Customer Centricity Data-Driven Decision-Making e-Great e-KPI e-MMX e-Monitoring Emotional Intelligence e-skills Estimating Executive Presence Financial Analysis Financial Control Financial Reporting Influencing Lean Portfolio Management Managing Difficult Conversations Microsoft Project Negotiation Problem Solving Project Financial Planning Project Governance Project Management Project Planning Qwiz Relationship-Building Risk Assessment Risk Management Scope Management Scrum Stakeholder Management STAR Storytelling Strategic Thinking Teamwork Time Management Unified Project Management (UPM) Unified Service Management (USM) Verbal Communication Written Communication Agile (Software Development Framework) Delegation UPM (Methodology) USM (Methodology) Role: Quality Assurance - Other Industry Type: IT Services & Consulting Department: Quality Assurance Employment Type: Full Time, Permanent Role Category: Quality Assurance - Other Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Quality Assurance Engagement Managementgreen beltQuality Management Systemblack beltPortfolio Managementlean six sigmaQA applicationssales support
Posted 1 day ago
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Typically responds within 2 days