Job description Harris Global Business Services GBS is looking for Customer Support Analyst 1 to join our dynamic team and embark on a rewarding career journey. A customer support role typically involves assisting customers with inquiries, resolving issues, and improving overall customer satisfaction. Duties may include : 1. Responding to customer inquiries via phone, email, or live chat2. Troubleshooting technical problems and providing solutions3. Recording and updating customer information in databases4. Escalating complex issues to higher levels of support5. Maintaining a high level of knowledge about company products and services6. Providing exceptional customer service and building positive relationships with customers7. Collaborating with other teams to resolve customer issues and improve processes8. Staying current with industry developments and updates to company policies9. Continuously seeking ways to improve customer experience and overall satisfaction. Qualifications : 1. Excellent written and verbal communication skills2. Strong problem - solving and decision - making abilities3. Ability to multitask and prioritize tasks effectively4. Knowledge of customer service principles and practices5. Previous experience in a customer support role6. Familiarity with CRM software and ticketing systems7. Positive attitude and a desire to help customers. Role: Customer Success Associate Industry Type: Management Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate PG: Any Postgraduate Key Skills customer support analystAnalyst 1

Job description Job Summary: The Ship Registration Officer supports the ship registration process, ensuring compliance with national and international maritime laws and regulations. The role involves handling administrative tasks, processing documentation, liaising with ship owners and agents, and maintaining accurate records within the registry. Key Responsibilities: Assist in processing applications for ship registration, including provisional, permanent, and bareboat registrations. Verify and maintain accurate records of vessel ownership, tonnage, and classification. Review supporting documents such as bills of sale, certificates of survey, and proof of ownership. Liaise with ship owners, agents, legal representatives, and classification societies. Maintain and update the ship registry database and filing systems. Support the issuance of certificates such as certificates of registry, tonnage certificates, and deletion certificates. Qualifications: Bachelor s degree in Maritime Studies or a related field. Strong attention to detail and organizational skills. Good communication and interpersonal abilities. Proficiency in Microsoft Office and document management systems. Ability to work under supervision and meet deadlines. Preferred Qualifications: Prior internship or experience in maritime administration or shipping. Familiarity with ship registration procedures or maritime law is an advantage. Role: Operations - Other Industry Type: Management Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills AdministrationMaritimeManagement systemsBillingLegalDatabaseDocument managementMS OfficeInternshipSupervision

Job description ResMed has always applied the best of technology to improve peoples lives. Now our SaaS technology is fueling a new era in the healthcare industry, with dynamic systems that change the way people receive care in settings outside of the hospital-and tools that work every day to help people stay well, longer. We have one of the largest actionable datasets in the industry, creating a complete view of people as they move between care settings. This is how we empower providers-with vital insight to deliver the care people need, right when they need it. Responsibilities: Coding levels exceed (or at minimum perform at required productivity levels equivalent of 18 completed coding events per day for FT employees). Extracts clinical information from OASIS Assessment as well as a variety of medical records. Assigns appropriate ICD-10 Code(s) based on medical records according to established procedures and coding guidelines. Works with external coding databases and industry accepted tools. Communicate with agencies effectively and provide excellent customer service. Work is completed and documented accurately and timely. Conducts peer audits as needed/assigned. Regularly provides feedback for processes and performance improvement. Quickly ascertains customer needs through research and communication and provide quality solutions. Qualifications : 2 years of home health coding experience. 5 years experience in home health and/or hospice preferred A thorough education in EMR systems, coding regulations, PDGM and medical terminology with proven coding capabilities. Certification in home health coding (HCS-D or BCHH-C in ICD-10) Ability to communicate effectively with agency staff, management, and other members of the team. The ability to make clear, decisive clinical decisions. Must understand the impact of clinical decisions as it relates to agency operations and financial impact. Must have the ability to justify and at times, defend clinical decisions and documentation. Exceptional computer, software and typing skills Must have the ability to work independently, with dynamic and changing priorities while meeting or exceeding targeted event quota. Skilled in dealing with a high volume of competing tasks in a fast-paced environment. Strong focus on problem-solving initiatives and quick resolution. Detail-oriented as proper billing and reimbursement depend on coding expertise. Must comprehend the basics of medicine, such as anatomy, physiology, diseases, and diagnoses. This knowledge is essential for coders as they will be required to accurately translate medical jargon into code. Organized, efficient and precise with strong communication and liaison skills, dependable and hard working with extensive background in quality customer support. Must comprehend the basics of home health and hospice business operations, insurance claims processes, and basic office procedures. #LI-India We commit to respond to every applicant. Role: Medical Record / Health Informatics Industry Type: Medical Services / Hospital Department: Healthcare & Life Sciences Employment Type: Full Time, Permanent Role Category: Health Informatics Education UG: Any Graduate PG: Any Postgraduate Key Skills CodingFocusBillingMachine learningHealthcareCustomer supportCustomer servicemedical recordsPerformance improvementBusiness operations

Job description [{"Salary""33000-40000" , "Designation"null , "Remote_Job"false , "Posting_Title""Store Manager - Lulu Mall - Kochi" , "Is_Locked"false , "store""KCH - LULU MALL" , "City""Kochi" , "Industry""Retail" , "Job_Description"" Job Title Store Manager Department Retail Stores Reports To Cluster Manager Role Summary The Store Manager ensures business success by leading store operations, driving sales performance, and delivering exceptional customer experiences through operational expertise, customer-centric strategies and team leadership. Key Responsibilities Customer Focus Provide exceptional customer service by going the extra mile to ensure customer loyalty. Exhibit emotional intelligence to build trust and rapport with customers. Handle customer queries, concerns, and feedback with professionalism and empathy. Ensure all employees adhere to the company policies and guidelines, fostering a customer-centric culture. Sales Mastery Drive sales to meet or exceed store sales targets, including achieving category-wise targets. Leverage data insights to optimize inventory and identify growth opportunities. Collaborate with the Visual Merchandising (VM) team to ensure implementation of in-store displays. Leadership Excellence Lead and motivate the store team to achieve high performance through coaching, recognition, and accountability. Manage team dynamics, resolve conflicts, and foster a collaborative work environment. Focus on team development by conducting on-the-job training (OJT) and providing constructive feedback. Manage employee schedules, conduct performance reviews, and address hiring and training needs to ensure optimal staffing. Change Management Adapt to new business strategies and implement changes effectively within the store environment. Encourage flexibility among team members to embrace new processes and technologies. Decision-Making Utilize data insights to make informed decisions that enhance operational efficiency and customer satisfaction. Analyse store performance metrics to identify trends, optimize operations, and implement performance improvements. Allocate resources efficiently to optimize staff productivity and store performance. Store Operations Excellence Oversee comprehensive store management, including visual merchandising, stock management, and shrinkage prevention. Conduct regular audits to ensure the store is functional, presentable, and compliant with company standards. Maintain outstanding store condition. Handle administrative tasks such as managing store expenses, maintaining monthly reports, and updating operational checklists. Candidate Requirement Bachelor Degree Total 5+ years of retail experience in the fashion industry, min 2 years of experience as a store manager or assistant store manager handled a team of 5+ people. Expert in Microsoft office. Demonstrated success in achieving sales targets and exceeding customer expectations. Exceptional customer service orientation with a strong focus on customer satisfaction. Ability to effectively manage multiple priorities and ensure smooth and efficient store operations. Strong team leadership skills to lead and inspire a team. Excellent communication and interpersonal skills for effective team interaction and conflict resolution. Strong analytical and problem-solving skills to analyze data, identify trends, and make informed decisions. Proficiency in store operations, including visual merchandising, stock management. Understanding of inventory management and loss prevention. ","Work_Experience""5+ years","Job_Type""Full time","Job_Opening_Name""Store Manager - Lulu Mall - Kochi" , "State""Kerala" , "Country""India" , "Zip_Code""682001" , "id""59722000005945001" , "Publish"true , "Date_Opened""2025-05-28" , "Keep_on_Career_Site"false}] Role: Retail Store Manager Industry Type: Retail Department: Merchandising, Retail & eCommerce Employment Type: Full Time, Permanent Role Category: Retail Store Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills RetailSalesStock managementCustomer satisfactionSta

Job description Primary Functions Application Support: Provide technical support for healthcare applications, troubleshoot issues, and ensure timely resolution to maintain client satisfaction. Customer Training: Develop and deliver comprehensive training programs for end-users to maximize the effective use of applications. Customer Support: Serve as the primary point of contact for client inquiries, offering exceptional customer service and technical guidance. Documentation: Create and maintain user guides, training materials, and support documentation for both internal and client use. Communication: Facilitate clear and timely communication with clients, vendors, and internal teams to align on project goals and deliverables. Minimum Qualifications: Bachelor s degree in information technology, Computer Science, Healthcare Informatics, or a related field. 5+ years of experience in IT support, application management, or related roles. Strong understanding of customer support practices, with a demonstrated ability to resolve technical issues efficiently and empathetically. Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical audiences. Proven ability to develop and deliver effective training programs for end-users. Preferred: Clinical Healthcare Experience is highly preferred Familiarity with healthcare IT systems, electronic health records (EHR), and other clinical applications is a plus. Soft/ Behavior Skills: Customer-focused mindset with a proactive and problem-solving attitude. Strong organizational skills, including the ability to manage multiple tasks and prioritize effectively. Ability to work independently and collaboratively within a team-oriented environment. Attention to detail and commitment to delivering high-quality outcomes. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. It is not designed to be utilized as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Role: Technical Support - Non Voice Industry Type: Management Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Non Voice Education UG: Any Graduate PG: Any Postgraduate Key Skills Computer scienceTrainingApplication supportApplication managementIT supportHealthcareCustomer supportCustomer serviceInformation technologyTechnical support

Job description Mission The Machine Learning (ML) Practice team is a highly specialized customer-facing ML team at Databricks facing an increasing demand for Large Language Model (LLM)-based solutions. We deliver professional services engagements to help our customers build, scale, and optimize ML pipelines, as well as put those pipelines into production. We work cross-functionally to shape long-term strategic priorities and initiatives alongside engineering, product, and developer relations, as well as support internal subject matter expert (SME) teams. We view our team as an ensemble: we look for individuals with strong, unique specializations to improve the overall strength of the team. This team is the right fit for you if you love working with customers, teammates, and fueling your curiosity for the latest trends in LLMs, MLOps, and ML more broadly. This role can be remote based in India. The impact you will have: Develop LLM solutions on customer data such as RAG architectures on enterprise knowledge repos, querying structured data with natural language, and content generation Build, scale, and optimize customer data science workloads and apply best in class MLOps to productionize these workloads across a variety of domains Advise data teams on various data science such as architecture, tooling, and best practices Present at conferences such as Data+AI Summit Provide technical mentorship to the larger ML SME community in Databricks Collaborate cross-functionally with the product and engineering teams to define priorities and influence the product roadmap What we look for: Experience building Generative AI applications, including RAG, agents, text2sql, fine-tuning, and deploying LLMs, with tools such as HuggingFace, Langchain, and OpenAI 4+ years of hands-on industry data science experience, leveraging typical machine learning and data science tools including pandas, scikit-learn, and TensorFlow/PyTorch Experience building production-grade machine learning deployments on AWS, Azure, or GCP Graduate degree in a quantitative discipline (Computer Science, Engineering, Statistics, Operations Research, etc.) or equivalent practical experience Experience communicating and/or teaching technical concepts to non-technical and technical audiences alike Passion for collaboration, life-long learning, and driving business value through ML [Preferred] Experience working with Databricks & Apache Spark to process large-scale distributed datasets Role: Data Science & Machine Learning - Other Industry Type: IT Services & Consulting Department: Data Science & Analytics Employment Type: Full Time, Permanent Role Category: Data Science & Machine Learning Education UG: Any Graduate PG: LLM in Law Key Skills Computer scienceSANOperations researchdata scienceGCPsparkDiversity and InclusionMachine learningData analyticsSubject Matter Expert

Job description Job Description: Role Responsibilities: Develop, Configure and maintain the Xactly Incent, Connect and Extend platform to meet the evolving needs of the organization. This includes setting up new plans, credit rules, Formulas, connect pipelines and workflows. Design, develop and test reports & dashboards Coordinate with Xactly support team to implement and deploy the changes in one environment to other environment. Collaborate with cross-functional technology teams to ensure seamless integration between Xactly Connect and other systems (Salesforce etc.). Create documentation and resources to assist users in understanding and utilizing the system effectively. Work closely with stakeholders to understand business requirements and implement customizations or enhancements within Xactly Connect to meet those needs. Provides technical support, troubleshooting, and guidance on Xactly applications. Manages permissions, access, personalization, and similar system operations and settings for Xactly users. Skills Required: 3 years experience with Xactly Incent and Connect (preferred). Experience with the implementation process of Xactly Incent and Connect. Strong understanding of incentive compensation processes and best practices. SQL proficiency, Knowledge of Connect and Incent. Knowledge of native and delta schemas in Connect (includes staging, history, custom tables, logs). Knowledge of Developer and Administrator best practices to maintain and migrate Connect assets (schedules, pipelines, etc.) across Sandbox and Production environments. Proficiency in data analysis and reporting tools. Excellent communication and interpersonal skills. Ability to collaborate with cross-functional teams. Additional Sills: Role: Back End Developer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills AdministrationData analysisInterpersonal skillsTest reportingSAASTroubleshootingTechnical supportReporting toolsSQLSalesforce

Job description I. Civil Construction Procurement Procurement Strategy and Planning: Develop and implement comprehensive procurement strategies specifically for civil construction materials and services. Ensure alignment with project timelines, budgets, and the overall objectives of the company. Adhere to regulatory standards and industry best practices, emphasizing cost efficiency and quality assurance. Supplier Management: Identify, evaluate, and establish strong relationships with reliable suppliers and subcontractors for civil construction materials. Continuously assess supplier performance based on criteria such as cost, quality, delivery, and service. Negotiate contracts to secure the best terms and ensure suppliers meet their obligations consistently. Cost Management and Negotiation: Lead cost management initiatives by negotiating favorable terms and pricing with suppliers. Monitor market trends in civil construction materials to identify opportunities for cost reduction and value enhancement. Implement strategic sourcing practices to ensure the company receives the best possible value for its procurement expenditures. Quality Assurance: Establish and oversee quality control processes to ensure all procured materials and services meet the required standards for civil construction projects. Collaborate with project managers and site engineers to ensure that the quality of materials delivered is consistently high and fit for purpose. Address any quality issues promptly and take corrective action when necessary. Inventory Management for Construction Materials: Manage inventory levels of civil construction materials to ensure that project demands are met without overstocking. Coordinate with project managers to forecast material needs and adjust procurement plans accordingly. Implement inventory control systems to track material usage and minimize wastage. II. Indirect Procurement IT and Software Procurement: Oversee the procurement of IT equipment, software applications, and related services required to support the companys operations. Evaluate and select technology vendors based on their ability to deliver high-quality products and services that align with the companys digital strategy. Negotiate contracts to ensure competitive pricing and favorable terms. Office Supplies and General Services: Manage the procurement of office supplies, furniture, and general services that support the companys daily operations. Ensure that procurement processes for these items are cost-effective, timely, and aligned with the companys operational needs. Vendor Relationship Management: Develop and maintain strong relationships with vendors providing indirect goods and services. Monitor vendor performance to ensure compliance with contractual obligations and service level agreements. Implement vendor management strategies to optimize supplier performance and foster long-term partnerships. Budget Management and Reporting: Prepare and manage budgets for both direct and indirect procurement activities, ensuring that all expenditures are within approved limits. Provide regular reports to senior management on procurement performance, including cost savings, supplier performance, and compliance with procurement policies. Identify areas for improvement and recommend strategies to enhance procurement efficiency and effectiveness. Benefits \u2705 Employee Benefits: Role: Procurement Category Manager Industry Type: Travel & Tourism Department: Procurement & Supply Chain Employment Type: Full Time, Permanent Role Category: Procurement & Purchase Education UG: Any Graduate PG: Any Postgraduate Key Skills Civil constructionUsageManager Quality AssuranceCost reductionStrategic sourcingCost managementInventory controlManager Quality ControlOperationsCost

Job description [{"Salary":null , "Remote_Job":false , "Posting_Title":"SOC Analyst - L3" , "Is_Locked":false , "City":"Chennai" , "Industry":"IT Services","Job_Description":" The SOC L3 Analyst is a senior member of the Security Operations Center team, responsible for advanced threat analysis, incident response, and security operations. This role involves leading investigations, developing detection capabilities, and mentoring junior analysts. The ideal candidate should possess deep technical expertise in cybersecurity, excellent problem-solving skills, and the ability to make critical decisions in high-pressure situations. Key Responsibilities: Lead advanced investigations of security incidents and perform root cause analysis. Develop and fine-tune detection rules and security use cases for SIEM and other security tools. Collaborate with threat intelligence teams to correlate data and identify emerging threats. Conduct threat hunting activities to proactively identify suspicious behavior and vulnerabilities. Design and implement incident response processes and playbooks. Serve as an escalation point for L1 and L2 analysts for complex security issues. Ensure timely and accurate documentation of incidents, findings, and remediation steps. Collaborate with engineering and IT teams to improve security posture and harden systems. Provide mentorship and training to junior SOC team members. Required Skills/Technologies/Tools Extensive experience with Security Information and Event Management (SIEM) tools like Splunk, Sentinel or ELK. In-depth knowledge of cybersecurity frameworks like MITRE ATT&CK and the cyber kill chain. Advanced understanding of networking protocols, firewalls, and intrusion detection systems. Strong expertise in incident response, digital forensics, and malware analysis. Hands-on experience with endpoint detection and response (EDR) and threat intelligence platforms. Proficiency in scripting languages (Python, PowerShell, or Bash) for automation and analysis. Excellent analytical, troubleshooting, and problem-solving skills. Ability to communicate complex technical issues clearly to both technical and non-technical stakeholders. Good to have Technologies/Tools Knowledge of security orchestration, automation, and response (SOAR) platforms. Experience with reverse engineering and advanced malware analysis techniques. Hands-on experience with data loss prevention (DLP) and endpoint protection platforms. Familiarity with case management tools and digital forensic tools. Hands-on experience with vulnerability management and threat intelligence platforms. Relevant any cybersecurity certifications. ","Job_Type":"Full time","Job_Opening_Name":"SOC Analyst - L3","State":"Tamil Nadu" , "Country":"India" , "Zip_Code":"600119" , "id":"166747000000514521" , "Publish":true , "Date_Opened":"2025-05-07" , "Keep_on_Career_Site":false}] Role: Security Engineer / Analyst Industry Type: IT Services & Consulting Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Security Education UG: Any Graduate PG: Any Postgraduate Key Skills IT servicesAutomationNetworking protocolsorchestrationReverse engineeringEvent managementAnalyticalSOC AnalystTroubleshootingPython

Job description Enterprise Architecture is the central architecture authority within Allianz Technology, the IT service provider for the Allianz Group. Our responsibilities include defining guidelines and best practices, enabling strategic initiatives to find compliant and efficient solution architectures, reviewing solution architectures with strategic relevance, and fostering an active global architecture community. Qualification & Experience We are looking for a proactive Business Architect to join our team and help align business strategies with execution. As a key leader , you will connect business capabilities, processes, and technology to ensure alignment with the organizations goals. read more Key Skills NetworkingArchitectureEnterprise architectureTOGAFManager TechnologyHealthcareBusiness ArchitectTechnology solutionsOperationsFinancial services