Job description Purpose of the Job Smooth functioning of POS operations at EBOs Key Result Areas for the Incumbent - Process Responsibilities Support POS queries - raised by EBO Managers. Validate that the discounts and offers are implemented and running properly at stores Update audit done at EBOs by third party / internal audit team. - People Management Responsibilities Smooth interaction with EBOs Managers and staff using POS. POS training to newly joined EBO staff. - Financial Responsibilities None Key Behavioral competencies required to perform this role - Essential 1. Experience in Ginesys POS Software is a must 2. Communication 3. Customer Focus 4. Problem solving / analytical skills - Desirable 1. Attention to details 2. Initiative 3. Results focused Key Technical competencies required to perform this role - Essential 1. Process Knowledge of Ginesys POS Software. 2. Discount and offers running at stores. 3. Trouble shootings of POS operational errors / queries. 4. POS training to new joined staff at EBO. - Desirable 1. Knowledge of payment wallets available / installed at EBOs. 2. Adequate knowledge of miscellaneous applications installed at EBOs 3. Resolution of audit specific queries of EBOs. Key Performance Indicators - Queries / errors resolution as per TAT. - Timely Updation of discounts / offers at EBOS. - Installation of other miscellaneous software / payment wallets in a time bound manner. - No. of EBOs staff trained on POS. The candidate would have to interact and manage the following stakeholders None In order to be considered for the role the ideal candidate should have: BCA or B.tech or BIT Role: IT Support - Other Industry Type: Textile & Apparel (Fashion) Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Support Education UG: BCA in Computers, B.Tech/B.E. in Computers Key Skills Skills highlighted with ‘‘ are preferred keyskills PoS Communication SkillsGinesysSoftware ImplementationSoftware Support

Job description Role : 1) Handling Inbound & outbound calls of customers and engage in conversations to gather feedback. 2) Record and document customer feedback accurately and comprehensively. 3) Maintain a detailed record of customer interactions and feedback in Excel or other designated systems. 4) Analyze customer feedback to identify areas of improvement and report findings to the relevant teams. 5) Escalate any significant issues or concerns to the factory and store departments for prompt resolution. 6) Follow up with customers to ensure their concerns have been addressed and to provide necessary updates. 7) Maintain a professional and courteous demeanor while communicating with customers. Role: Technical Support - Non Voice Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Non Voice Education UG: Any Graduate PG: Any Postgraduate Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer Care Customer ServiceCustomer SupportoutboundInbound

Job description 1) Handling Inbound & outbound calls of customers and engage in conversations to gather feedback. 2) Record and document customer feedback accurately and comprehensively. 3) Maintain a detailed record of customer interactions and feedback in Excel or other designated systems. 4) Analyze customer feedback to identify areas of improvement and report findings to the relevant teams. 5) Escalate any significant issues or concerns to the factory and store departments for prompt resolution. 6) Follow up with customers to ensure their concerns have been addressed and to provide necessary updates. 7) Maintain a professional and courteous demeanor while communicating with customers. Role: Non Tech Support - Voice / Blended Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Any Graduate PG: Any Postgraduate Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer Support Customer Servicecalls handlingCustomer Successoutbound callingcustomer interactionVoice Support

Job description Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Kubernetes Platform Engineer/Consultant Specialist. In this role, you will: Build and manage the HSBC GKE Kubernetes Platform to easily let application teams deploy to Kubernetes. Mentor and guide support engineers, represent the platform technically through talks, blog posts and discussions Engineer solutions on HSBC GKE Kubernetes Platform using Coding, Automation and Infrastructure as Code methods (e. g. Python, Tekton, Flux, Helm, Terraform, ). Manage a fleet of GKE clusters from a centrally provided solution Ensure compliance with centrally defined security controls and with operational risk standards (E. g. Network, Firewall, OS, Logging, Monitoring, Availability, Resiliency and Containers). Ensure good Change management practice is implemented as specified by central standards. Provide impact assessments where requested for changes proposed on HSBC GCP core platform. Build and support continuous integration (CI), continuous delivery (CD) and continuous testing activities. Engineering activities to implement patches for VMs and containers provided centrally Support non-functional testing Update support and operational documentation as required Fault find and support Applications teams On a rotational on call basis provide out of business hours support as part of our 24 x 7 coverage Requirements To be successful in this role, you should meet the following requirements: Demonstrable Kubernetes and Cloud Native experience building, configuring and extending Kubernetes platforms Automation scripting (using scripting languages such as Terraform, Python etc. ) Experience of working with Continuous Integration (CI), Continuous Delivery (CD) and continuous testing tools Experience of working with Kubernetes resource configuration tooling (Helm, Kustomize, kpt) Experience working within an Agile environment Programming experience in one or more of the following languages: Python or Go Ability to quickly acquire new skills and tools Role: DevOps Consultant / Architect Industry Type: Consumer Electronics & Appliances Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: DevOps Education UG: Any Graduate PG: Any Postgraduate Key Skills AutomationChange managementTesting toolsCodingFunctional testingAgileMonitoringFinancial servicesPythonFirewall

Job description We are looking for Software Engineers with back-end web application and systems-level experience to join our Fabric Development Team. Our passion for innovation and winning in the cloud marketplace is infectious, and we hope you will feel it with us. The Fabric Development team is dedicated to ensuring that the IBM Cloud is at the forefront of cloud technology, from API design to application architecture to flexible infrastructure services. We are running IBM's current generation cloud platform to deliver performance and predictability for our customers' most demanding workloads, at global scale and with leadership efficiency, resiliency and security. It is an exciting time, and as a team we are driven by this incredible opportunity to thrill our clients. The Fabric Development Team sits at the center of our larger development effort. Developers work in areas that are used by the larger development organization and are required to work with developers and stakeholders in other teams to help solve problems. Design and develop innovative, company impacting products and services to support infrastructure operations Design, develop and implement object-oriented PHP applications from prototype through implementation Integrate open source and commercial enterprise applications into an exposed API and web-based portal Create highly scalable and performant REST/SOAP web services Keep focus on end users and goals all through the development process Work closely with product management and stakeholders to ensure applications meet needs and expectations Adhere to the highest levels of technical discipline and excellence to set a standard for the larger development organization Required education Bachelor's Degree Required technical and professional expertise Bachelor's Degree in Computer Science, related field, or comparable extra work experience Solid experience with SQL and relation databases Solid experience with Object Oriented Design and Development Experience Developing API Interfaces Experience with version control systems, preferably Git Experience writing and debugging C code Preferred technical and professional experience Experience with shell scripting Experience with Java and/or Python Solid experience developing backend code using PHP Experience with non-relational data stores such as ZooKeeper or Memcache Experience with Docker and container orchestration technologies such as Kubernetes Role: Software Developer in Test (SDET) Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Quality Assurance and Testing Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills pythonsqljavaoopsobject oriented development kubernetesmemcachedrestcsoftware developmentweb applicationversion controlapi interfacesapache zookeeperdockeropen sourcegitsoap web servicesphpdebuggingshell scriptingapisoap

Job description Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together We are seeking a skilled and detail-oriented Control-M Administrator to oversee and optimize enterprise-level job scheduling and workload automation processes. The successful candidate will be responsible for managing the Control-M environment, ensuring its stability, performance, and alignment with business requirements. This role involves collaboration with cross-functional teams, troubleshooting, and implementing solutions to streamline IT operations. Primary Responsibilities Administer and maintain the Control-M environment, including installation, configuration, upgrades, and patching Monitor system performance and ensure optimal operation to meet service level agreements (SLAs) Design, configure, and manage job schedules, ensuring efficient workflows across systems Automate repetitive tasks and processes, reducing manual intervention and improving productivity Investigate and resolve issues related to job failures, performance degradation, and system errors Provide technical support to teams leveraging Control-M for their operations Collaborate with stakeholders to identify opportunities for improving scheduling and automation processes Implement best practices for workload automation and system integration Maintain comprehensive documentation of configurations, workflows, and troubleshooting steps Generate reports to provide insights into system performance, job completion rates, and error trends Ensure compliance with organizational and regulatory policies related to data handling and system access Implement and monitor security measures within the Control-M environment Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. 5+ years of relevant experience. Proven experience as a Control-M Administrator or in a similar role Solid understanding of workload automation tools and principles Proficiency in scripting and programming for task automation (e.g., PowerShell) Familiarity with ITIL practices and incident management frameworks Proven excellent problem-solving skills and attention to detail Solid communication and collaboration abilities to work effectively with technical and non-technical teams Preferred Qualifications Experience with integrating Control-M with other enterprise tools and platforms. Knowledge of cloud-based job scheduling and automation solutions. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact o

Job description About Us At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for monitoring call quality, identification of defects and implementation of necessary corrective actions. Role Accountability Monitoring Evaluate collection calls to ensure quality standards are maintained and adherence to the policies and procedures of the organization Verify Field Monitoring for operational processes and Detect Non-Compliant issues, Compliance breach, Handling escalated issues & taking corrective actions Utilize approved monitoring tools and standards to assess the representatives knowledge of products, business practices and systems Convert monitor findings and scores into coaching recommendations for performance improvement action of collection agent Live call listening/barging at vendor premise Sample call review to cross check product or customer request fulfillment basis business requirement Training Training and Update on New Process/Policies and Call Quality Parameters Conducting OJT Session for newly hired staff Conducting Call Listening Session/Mock Call Session Maintains professional and technical knowledge in Coaching agents to improve quality of interaction with customers, thereby reducing customer facing & company impacting defects Incident Reporting & insights Analyzing and reporting out area of lapse in calls monitored Close looping defects closure within defined timelines Training need identification basis gaps identified Process fix of identified gaps by working with stakeholders Dashboard/MIS Monitoring observations are captured on digitized data forms, saved on the intranet server Ensure accuracy and timeliness of MIS/other Reports (Monthly dashboard, VIC Input file , Floor Stratification file , Call Calibration etc. ) TC Vendor Report Measures of Success No. of calls monitored & Feedback captured from CH - defects identified Defect closure TAT & corrective action closure Agent grooming & Training Coverage Process gaps identified & Fixed Reporting accuracy & TAT adherence Process Adherence as per MOU Technical Skills / Experience / Certifications NA Competencies critical to the role Analytical Ability Process Orientation Stakeholder Management High Impact Communication Qualification Graduate/ Post Graduate in any discipline Preferred Industry Credit Cards , BPO , Banks, NBFCs Role: Head - Quality Industry Type: Financial Services Department: Quality Assurance Employment Type: Full Time, Permanent Role Category: Business Process Quality Education UG: Any Graduate PG: Any Postgraduate Key Skills BPOCall monitoringMISAnalyticalIntranetWellnessMedical insuranceStakeholder managementOperationsPerformance improvement

Job description To drive sales and ensure business targets are achieved Aggressively drive the sales numbers and achieve the business targets for Retail loan products and through cross selling while continuing to enhance and upgrade the client relationships. o Retain and expand the companys base of customers for retail loan product so as to ensure repeat business or referrals o Maximize sales through a network and relationships to ensure strong business o Develop and maintain strong liaisons with the clients for repeat business or referrals. o Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion. o Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area o Align with the team on ground lead generation activities for Sales. o Lead and supervise the team for the implementation of the growth agenda through appropriate training, motivation and deployment strategies o Constantly keep abreast on market trends and competitor intelligence so as to build and develop effective sales and marketing strategies o Use understanding of the markets / competition / process and products available in the markets to provide positive feedback to the central product and policy team to stay ahead in the market. o Ensure compliance to all Audit / RBI regulations as well as processes, policies and reports as per company designed systems. Post Graduate/ Graduate in any discipline read more Key Skills SupervisorTrainingLoansLead generationSalesComplianceRelationshipDeploymentManagementAuditing

Job description Apeejay School of Management (ASM) is a prominent business school located in Dwarka, New Delhi. Established in 1993, it offers a full-time Post Graduate Diploma in Management (PGDM) program approved by the All India Council for Technical Education (AICTE) and accredited by the National Board of Accreditation (NBA), Association of Indian Universities (AIU), and the Accreditation Council for Business Schools and Programs (ACBSP) . Job Responsibilities: Deliver high-quality teaching in Marketing and related subjects, aligned with curriculum prescribed by the affiliating university and internal academic goals. Design and adopt innovative pedagogy, including case-based learning, simulations, and experiential learning methods. Contribute to institution-building activities including academic and research development, committees, and outreach. Guide, mentor, and support students in academic and professional development. Engage in research and publications in reputed peer-reviewed journals. Participate in curriculum development and program enhancement. Facilitate coordination with academic and industry partners for collaborations, projects, and internships. Support admission activities, including content development, participation in education fairs, counseling sessions, and outreach. Undertake academic administration roles as assigned, contributing to the smooth operation of the department and institution. Qualifications: Masters degree (MBA-Marketing/M.Com) with a minimum of 55% marks or equivalent CGPA. Preferably NET qualified or PhD (awarded/pursuing) from reputed institutions in the area of Marketing or related fields. Skill Set: Strong academic foundation and effective classroom delivery in Marketing and allied subjects. Proficiency in curriculum design, academic planning, and teaching pedagogy. Good Communicator and should have a command in the field of expertise. Demonstrated research capabilities and interest in publishing high-quality scholarly work. Positive attitude with flexibility and commitment toward institutional responsibilities. Very good interpersonal skills and ability to work effectively in a team. Positive can-do attitude with flexibility in terms of Job Responsibilities. Strong research methodology skills Experience: Minimum 2/7 years of industry and teaching experience. Desirable Teaching & Research Areas: Marketing Management Consumer Behavior Digital and Social Media Marketing Brand Management Sales and Distribution Strategic Marketing Marketing Analytics Services Marketing Salary is not a constrain for a right candidate. Role: Assistant Professor / Lecturer Industry Type: Education / Training Department: Teaching & Training Employment Type: Full Time, Permanent Role Category: University Level Educator Education PG: MBA/PGDM in Marketing Doctorate: Ph.D/Doctorate in Marketing Key Skills Skills highlighted with ‘‘ are preferred keyskills Marketing OperationsManagement SkillsBusiness Management Skills Strategic ThinkingMarketing ManagementDigital MarketingLeadership SkillsBusiness Management

Job description JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Events Executive Work Dynamics What This Job Involves JOB AIM Executive, Meetings & Events Planning will be responsible for managing offsite Meeting & Events Planning in the respective location. RESPONSIBILITIES Off-Site Event Logistics: Considers Venue, Capacity, Service, Audio Visual and Food & Beverage to select the best location for Meetings & Events. Provides detailed logistical information to the selected venue(s) for appropriate cost estimates and proposals. Negotiates with venue(s) to obtain services within the client budget. Off-Site Catering Determination: Assist requesters in the decision process of selecting Food and Beverages for off-site events through suggestive selling. AV Confirmation: Uses probing questions to determine Audiovisual (AV) needs for events. Communicates this information to service providers. Additional Service Determination: Facilitates requests for miscellaneous services (e. g. decorations, entertainment, meeting materials, signage, meeting activities, transportation, hotel accommodations. ), and manages all logistical coordination of these details. Communication: Communicates and confirms all meeting details to host and/or requester, as well as to Service Providers prior to day of meeting. Maintain accurate and complete records utilizing the OSEM (Off-Site Event Management) database used by all off-site event planners globally. Manages changes to meetings as they occur, and reconfirms details as necessary. Determines need for accelerated levels of communication via use of resumes or by conducting pre cons with selected venues operational staff. Promptly answers incoming phone calls and responds to voice mails and electronic mail within 48 hours. Attends all off-site event planning team meetings. Event Execution: Acts as a liaison between host and/or requester and service providers to assure the achievement of guest expectations. Event Planners will monitor offsite complex and VIP events based on size and degree of details. Tracking/ Reports: Report monthly SLA data. On-Site Event Coordination Back Up: Coordinate Off Site Events related to On-site Events as needed by On-Site Team (e. g. private dinner reservations, hotel accommodations, outings, etc. ) Managing Event Budget: Manage the budget for the requester s event. Ensure valid project number prior to processing order. Keep the customer apprised of any financial issues encountered in the planning and execution stages. Processes invoices or reconciles charges following the completion of the meeting or event. Teamwork/Expectations: Respond to internal and external customers in a timely and professional manner. Part of a positive working environment by maintaining a professional, friendly, and respectful attitude. Maintain a "teamwork philosophy" by contributing equally, taking initiative, provide support, following through on tasks, and communicating openly and honestly. Contribute to practice knowledge sharing within the team and within the department 1) Manage Client Visits: Booking the Boardroom Respond to Client visit requirements within 4 hours of receiving the communication. Coordinate with operations/vendors in executing the event requirements. Getting the room cleaned. Standard Board room Setup Manage client ground transportation. Flower arrangement Food order as per the request. Menu Tents Name Tents Visitor passes Feedback from client Collate all event related costing based on consumption. Get approval for all expenses end of every event