Job description Job Description - Senior Onboarding Support Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Breadyto make a change As Onboarding Support, your role is pivotal in actively supporting the productivity goals of our internal teams and the overall success of our customers using the Toast platform. This team is responsible for supporting the Toast customer journey, enhancing customer relationships, and improving their experience with Toast. Description We are looking for Onboarding Support team members to work cross-functionally with many different Toast Teams to support our customers. Training will be provided on our software and its functionality! Role Leverage deep product knowledge and customer service expertise to execute on workflows for different teams and departments Efficiently hit SLAs for each task assigned Ability to juggle a variety of tasks at one time with competing deadlines Drives continuous improvement in the Customer onboarding teams to identify and implement enhancements Build strong relationships with your teammates both locally and globally to promote process understanding, technical troubleshooting, and continuous learning about new product features and updates Maintain open communication with the team (both onsite and offsite) addressing concerns and suggestions Actively pursues new opportunities with an open mind and is comfortable in a high-change environment Actively seek and embrace coaching opportunities to enhance individual performance Open to learning from peers and teammates both Manage the use of Salesforce.com, Zendesk, JIRA, Asana and all related applications. Skill Set 3 - 6 years of experience in a professional customer service environment, serving internal customers Potential to work in Night Shift / US Shift (06:30 PM - 04:00AM ) Determine, review criticality, and help the customer with meaningful responses. Record issues and solutions to troubleshoot guides. Experience working in goal and task-driven roles and proven record of hitting SLAs Strong analytical and problem-solving skills and Excellent verbal and written communication skills Proficiency in Google Suite of products Must be a quick learner with good analytical skills. Should be a Self-starter with excellent interpersonal skills. Good oral and written communication is required. We are Toasters Diversity, Equity, and Inclusion is Baked into our Recipe for Success. At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds. The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals. Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. Role: Associate / Consultant Industry Type: Software Product Department: Consulting Employment Type: Full Time, Permanent Role Category: Management Consulting Education UG: Any Graduate PG: Any Postgraduate Key Skills Analytical skillsInterpersonal skillsCivilEquitySalesforce.comCustomer serviceTroubleshootingContinuous improvementJIRASLAS
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Job description Ability to read, understand and follow work instructions, specifications, workflow diagrams and SOPs Responsible for ensuring that all artworks are saved in designated file locations on the server with the appropriate document control file naming specifications Participate in process improvement efforts and various production meetings to foster a positive creative impact on the business. Possess ability to learn and develop within a team and through direct mentorship Pre-flight and Organization of Incoming Jobs Check customer supplied files when starting a new job, and compare it to the supplied hard copy for any differences and size conformity Ensure that job instructions are aligned to artwork supplied and/or referenced Verify colors used and check the resolution of any CTs Production Art Receive product definitions from sales, project managers or production managers Manipulate files to match customer specs Adjust art to meet minimum type and line thickness accordingly based on specifications for different types of printing and client requirements Assign color builds and Pantone ink swatches to art elements Apply art to printer supplied die drawing Create line extension mechanical art from supplied brief or supplied elements Create/manipulate artwork to conform with regulatory specifications Files must be organized to follow defined job folder and server structure and properly prepared for achieving upon completion of project Output proofs as needed for internal checks and as specified on the order for customer review and approval Role: Production & Manufacturing - Other Industry Type: Advertising & Marketing Department: Production, Manufacturing & Engineering Employment Type: Full Time, Permanent Role Category: Production & Manufacturing - Other Education UG: Any Graduate PG: Any Postgraduate Key Skills PrintingUsageSalesProcess improvementMechanicalWorkflowDocument control
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Job description In This Role, Your Responsibilities Will Be: Review product specifications, understand application and prepare preliminary deviation/clarification sheet. Perform sizing and selection. Co-ordinate with inhouse design team or Emerson counterparts in other countries as when required for special applications Participate in scheduled calls with Sales team and resolve product queries. Support product revisions on guidance by business development team. Technically support team members to ensure on-time offer submission. Who You Are: You have a flare for process improvement and thrive highest quality standard. You quickly and significantly take action in constantly evolving, unexpected situations. You actively seek guidance from pertinent sources to make timely and well-informed decisions. Works collaboratively with different department personals to resolve conflicts if it may arise. For This Role, You Will Need: Basic knowledge of valve products and industry application Knowledge on Emerson products and accessories would be a plus. Develop and present innovative solutions for problems if they may arise. Optimizes work processes and improves performance metrics. Should be an effective great teammate for on-time project submission. Preferred Qualifications That Set You Apart: Degree in Mechanical / Instrumentation / Chemical / Electrical Engineering with 6 months-5 years experience preferably in instrumentation / automation field Strong interpersonal skills Excellent written and verbal communication skills Ready to take up any new challenges. Time management, Problem Solving and decision-making Skills. Our Culture Commitment to You: . We have established our Remote Work Policy for eligible roles to promote Work-Life Balance through a hybrid work set up where our team members can take advantage of working both from home and at the office. Safety is paramount to us, and we are steadfast in our pursuit to provide a Safe Working Environment across our global network and facilities. Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent. Role: Application Engineer Industry Type: Industrial Equipment / Machinery Department: Production, Manufacturing & Engineering Employment Type: Full Time, Permanent Role Category: Engineering Education UG: Any Graduate PG: Any Postgraduate Key Skills Electrical engineeringAccessoriesAutomationInterpersonal skillsNetworkingTime managementProcess improvementMechanicalEquityInstrumentation
Posted 1 day ago
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Job description Job Description Job Code Position Relationship Associate Reporting To Department Axis Function Axis Sales Location Band 5 We Stand for Caring An imperative value that emphasises on individuals who are extremely compassionate and demonstrate respect for people. It is about being proactive to offer guidance and help to fellow colleagues. Being open to new ideas and going an extra mile to implement them. Collaboration A value which is all about being boundary-less in approach by going beyond one s direct responsibilities to achieve functional and organizational goals. It is about believing creating opportunities for self and others to improve working relationships. Customer Obession It is not just about being Customer focused, however, it is being obsessed with delivering exceptional customer experience. Proactively making extraordinary efforts to deliver superior quality output, hence, creating customer delight. Growth Mindset A value which drives and defines us to challenge the status quo by being ambitious, ready to put in extra efforts demonstrate courage to achieve exceptional results. It is about seeking creating opportunities to invest in self, fellow colleagues to sharpen their skills and cultivate high performing culture. Job Summary NA Key Responsibilities/ Key Deliverables Managing relationship with Axis Branch Sellers and thereby meeting target through Bank s FOS Responsible for managing the leads generated from Branch and thereby convert into quality business. Must adhere to the process set and timely coordinate with Cluster Manager and Operations HUB. Ensuring minimal customer complain. Shall adhere to agree TATs on first customer contact and follow-ups from the date of the lead being registered. Ensuring 15month persistency on track and thereby ensure a robust follow up mechanism with the customers. Coordinating with Cluster Training manager to ensure bank staff regularly on concepts in life insurance and new product introductions. Shall be responsible for making active the branch banking sellers and thereby achieving the activation target Ensuring LMS usage as Tracking Mechanism on line and follow up Calls Measures of Success Business Plan- WPC - Plan v/s Actual- as per target assigned Seller Activation- BDE Seller Activation (%) - Plan v/s Actuals FDO Seller Activation (%) - Plan v/s Actuals Persistency- Plan vs Achievement Job Specifications Graduate in Any Discipline from a UGC / AICTE approved College and University. 1 to 2 years of experience in sales, experience in Insurance will be preferred. Experience in the fields of Life insurance sales management, Retail bank distribution, and Channel Management and/or DSA relationship Knowledge Skill Matrix Excellent Relationship Skill, Managing Various level of Bank Management , Adherence to Process Additional Information (Optional) NA Job Description Job Code Position Relationship Associate Reporting To Department Axis Function Axis Sales Location Band 5 We Stand for Caring An imperative value that emphasises on individuals who are extremely compassionate and demonstrate respect for people. It is about being proactive to offer guidance and help to fellow colleagues. Being open to new ideas and going an extra mile to implement them. Collaboration A value which is all about being boundary-less in approach by going beyond one s direct responsibilities to achieve functional and organizational goals. It is about believing creating opportunities for self and others to improve working relationships. Customer Obession It is not just about being Customer focused, however, it is being obsessed with delivering exceptional customer experience. Proactively making extraordinary efforts to deliver superior quality output, hence, creating customer delight. Growth Mindset A value which drives and defines us to challenge the status quo by being ambitious, ready to put in extra efforts demonstrate courage to achieve exceptional results. It is about seeking creating opportunities to invest in self, fellow colleagues to sharpen their skills and cultivate high perfo
Posted 1 day ago
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Job description Sales ManagerJob brief We are seeking a highly motivated and experienced Channel Sales Manager to join our dynamic team. The Channel Sales Manager will play a pivotal role in driving sales growth within the residential sector by developing and managing relationships with channel partners and state-level residential clients. The ideal candidate will have a strong background in sales, preferably within the solar industry, and possess excellent communication and negotiation skills.Responsibilities1. Channel Partner Management: Identify, recruit, and onboard channel partners including solar installers, contractors, and distributors within the designated territory. Develop and maintain strong relationships with existing channel partners to drive sales and achieve revenue targets. Provide training, support, and resources to channel partners to ensure they are equipped to effectively promote and sell our solar solutions. 2. Residential Client Solutioning: Collaborate with state-level residential clients to understand their energy needs and develop tailored solar solutions that meet their requirements. Conduct site visits and assessments to evaluate feasibility and provide recommendations for solar system installations. Prepare and present proposals, quotes, and contracts to clients, addressing their concerns and providing relevant information to facilitate decision-making. 3. Sales and Pipeline Management: Drive the sales process from lead generation to closure, ensuring timely follow-up and accurate documentation of all sales activities. Manage sales pipelines, forecasts, and reports to track progress towards sales targets and identify areas for improvement. Stay informed about industry trends, competitor activities, and market developments to adjust sales strategies accordingly. 4. Project Execution Oversight: Coordinate with internal teams, including project management and installation teams, to ensure seamless execution of orders and timely delivery of solar systems. Monitor project progress, address any issues or delays, and ensure customer satisfaction throughout the installation process. Requirements and skills Proven track record of success in channel sales, preferably in the solar or renewable energy industry. Experience in sale of industrial / engineering products like Solar, Firefighting system, Industrial sheds, Hoist conveyors lifts, HVAC, Heat Pumps, boilers & furnaces, Industrial pumps & motors, generators and power packs along with the knowledge of government policies is added advantage. Excellent communication, negotiation, and presentation skills. Ability to build and maintain relationships with channel partners and residential clients. Results-driven with a focus on achieving and exceeding sales targets. Ability to work independently and collaboratively in a fast-paced environment. Channel Sales ManagerJob brief We are seeking a highly motivated and experienced Channel Sales Manager to join our dynamic team. The Channel Sales Manager will play a pivotal role in driving sales growth within the residential sector by developing and managing relationships with channel partners and state-level residential clients. The ideal candidate will have a strong background in sales, preferably within the solar industry, and possess excellent communication and negotiation skills.Responsibilities1. Role: Enterprise & B2B Sales - Other Industry Type: Power (Solar) Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Enterprise & B2B Sales Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Solar EnergySales Solar PanelSolar RooftopRenewable EnergyEpc SalesSolar Power
Posted 1 day ago
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Job description Responsibilities: Manage telesales team performance Maintain high customer satisfaction ratings Achieve sales targets through effective calling strategies Collaborate with marketing on campaigns Role: Marketing - Other Industry Type: Furniture & Furnishing Department: Marketing & Communication Employment Type: Full Time, Permanent Role Category: Marketing Education UG: Any Graduate Key Skills TelesalesTelecalling
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Job description NxtWave is founded by Rahul Attuluri (Ex-Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay), and Anupam Pedarla (IIT Kharagpur). In February 2023, NxtWave raised 275 crore, led by Greater Pacific Capital, a leading international private equity firm. The startup is also backed by Orios Ventures, Better Capital, and marquee angels, including founders of some of Indias unicorns. NxtWave is one of India’s fastest-growing Ed-Tech startups, revolutionising the 21st-century job market by transforming youth into highly skilled tech professionals, irrespective of their educational background, with its CCBP 4.0 programs. As an official partner for NSDC under the Ministry of Skill Development & Entrepreneurship, Government of India, and recognised by NASSCOM, Ministry of Commerce and Industry, Government of India, and Startup India, NxtWave has earned a reputation for excellence. The startup has received accolades such as ‘The Greatest Brand in Education’ in a research-based listing by URS Media, a leading international media house. NxtWave has also been honoured with the "Startup Spotlight Award 2023" by T-Hub on its 8th Foundation Day. Recently, NxtWave’s founders, Anupam Pedarla and Sashank Gujjula, were honoured in the 2024 Forbes India 30 Under 30 for their exceptional contribution to transforming the tech education landscape in India. The Ed-tech brand eliminates the entry barrier to learning tech skills by offering vernacular content and interactive learning. Learning in one’s mother tongue helps achieve higher comprehension, deeper attention, longer retention, and greater outcomes. Presently, NxtWave has paid subscribers from 647+ districts across India. In just 2.5 years, CCBP 4.0 learners have been hired by 1700+ companies, including Google, Amazon, Nvidia, Goldman Sachs, Oracle, Deloitte, and more. Know more about NxtWave: https://www.ccbp.in Our LinkedIn page: Link Next wave of opportunities with 1500+ companies - Link 33M funding news - Link Youtube Channel - Link Impact Stories on LinkedIn - Link Read more about us in the news - Economic Times | CNBC | Yourstory | VCCircle You're ideal for this role, if You can manage a team of counsellors that would guide students with their career decisions You can instil empathy in your team to address all queries regarding NxtWave courses for potential learners and help them make a decision faster You've proven experience in driving the outcomes from a sales team in achieving revenue targets You're looking to work in the environment of a high-growth startup You're looking for a managerial role where you also find meaning in your work What will you be doing? Lead a team of Business Development Associates & sales representatives to achieve a given revenue target Continuously monitor and train the team to improve performance and conversions Counselling learning prospects, offering career advice, and providing a sense of how CCBP 4.0 Programs can accelerate their career. Establishing the effectiveness and uniqueness of CCBP 4.0 Programs. Taking responsibility for ensuring the entire sales closing life cycle for your assigned Sales Team. Phone/video calls, product demonstrations, sales closing, and post-sales relationship management fall under this category. Maintaining a detailed database of all the interactions with the leads and providing constant feedback on the quality of the leads to the respective team. Carrying weekly revenue and enrollment targets. Analysing and sharing active feedback about customer behaviour, market demands, and competition with the marketing team Handle escalations and improve customer experience Make propositions, give suggestions, and designate sales targets and job obligations to each team member. Give prompt responses on crucial issues and suggest solutions What are we looking for? Proven experience of 1+ years in managing a sales team An individual with excellent communication skills (written and verbal), interpersonal abilities, and presentation skills. Apart from good English proficiency, individuals with any of the foll
Posted 1 day ago
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Typically responds within 2 days
Job description NxtWave is founded by Rahul Attuluri (Ex-Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay), and Anupam Pedarla (IIT Kharagpur). In February 2023, NxtWave raised 275 crore, led by Greater Pacific Capital, a leading international private equity firm. The startup is also backed by Orios Ventures, Better Capital, and marquee angels, including founders of some of Indias unicorns. NxtWave is one of India’s fastest-growing Ed-Tech startups, revolutionising the 21st-century job market by transforming youth into highly skilled tech professionals, irrespective of their educational background, with its CCBP 4.0 programs. As an official partner for NSDC under the Ministry of Skill Development & Entrepreneurship, Government of India, and recognised by NASSCOM, Ministry of Commerce and Industry, Government of India, and Startup India, NxtWave has earned a reputation for excellence. The startup has received accolades such as ‘The Greatest Brand in Education’ in a research-based listing by URS Media, a leading international media house. NxtWave has also been honoured with the "Startup Spotlight Award 2023" by T-Hub on its 8th Foundation Day. Recently, NxtWave’s founders, Anupam Pedarla and Sashank Gujjula, were honoured in the 2024 Forbes India 30 Under 30 for their exceptional contribution to transforming the tech education landscape in India. The Ed-tech brand eliminates the entry barrier to learning tech skills by offering vernacular content and interactive learning. Learning in one’s mother tongue helps achieve higher comprehension, deeper attention, longer retention, and greater outcomes. Presently, NxtWave has paid subscribers from 647+ districts across India. In just 2.5 years, CCBP 4.0 learners have been hired by 1700+ companies, including Google, Amazon, Nvidia, Goldman Sachs, Oracle, Deloitte, and more. Know more about NxtWave: https://www.ccbp.in Our LinkedIn page: Link Next wave of opportunities with 1500+ companies - Link 33M funding news - Link Youtube Channel - Link Impact Stories on LinkedIn - Link Read more about us in the news - Economic Times | CNBC | Yourstory | VCCircle You're ideal for this role, if You can manage a team of counsellors that would guide students with their career decisions You can instil empathy in your team to address all queries regarding NxtWave courses for potential learners and help them make a decision faster You've proven experience in driving the outcomes from a sales team in achieving revenue targets You're looking to work in the environment of a high-growth startup You're looking for a managerial role where you also find meaning in your work What will you be doing? Lead a team of Business Development Associates & sales representatives to achieve a given revenue target Continuously monitor and train the team to improve performance and conversions Counselling learning prospects, offering career advice, and providing a sense of how CCBP 4.0 Programs can accelerate their career. Establishing the effectiveness and uniqueness of CCBP 4.0 Programs. Taking responsibility for ensuring the entire sales closing life cycle for your assigned Sales Team. Phone/video calls, product demonstrations, sales closing, and post-sales relationship management fall under this category. Maintaining a detailed database of all the interactions with the leads and providing constant feedback on the quality of the leads to the respective team. Carrying weekly revenue and enrollment targets. Analysing and sharing active feedback about customer behaviour, market demands, and competition with the marketing team Handle escalations and improve customer experience Make propositions, give suggestions, and designate sales targets and job obligations to each team member. Give prompt responses on crucial issues and suggest solutions What are we looking for? Proven experience of 1+ years in managing a sales team An individual with excellent communication skills (written and verbal), interpersonal abilities, and presentation skills. Apart from good English proficiency, individuals with any of the foll
Posted 1 day ago
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Typically responds within 2 days
Job description We are looking for candidate who can handle -Call leads, send emails, Follow-up and convert into sales -Deal with the existing customers over call regarding the product and convert it -Post-sales coordinate proper execution of the training program Required Candidate profile Good in English communication & interpersonal required Must be good in negotiation & convincing skills. Coordinate with marketing team for Lead generation Minimum 1year exp as an admission counsellor Perks and benefits Flexible working hours & Unlimited Incentives Role: Business Development Executive (BDE) Industry Type: E-Learning / EdTech Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: BD / Pre Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Admission CounsellingInside SalesEducation CounselingEducational SalesSpoken English NegotiationB2C SalesDirect SalesSales StrategyCounsellingPresentation SkillsInternational SalesCommunication SkillsSalesCold CallingEducation Industry
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Job description Designation : Area Sales Manager Qualification : Any UG/PG Degree Experience : 3 to 8 Years Work Location : Tamilnadu Roles and Responsibilities: Achieve monthly, quarterly, and annual sales targets for the assigned area. Drive primary and secondary sales through distributors channels. Monitor sales performance and implement corrective measures to close gaps. Appoint, onboard, and develop new channel partners/distributors. Maintain strong relationships with existing distributors, dealers. Ensure channel partner compliance with company policies and procedures. Identify new market opportunities and ensure penetration in untapped areas. Monitor competitor activity and provide feedback to marketing and product teams. Conduct market research to understand customer needs and preferences. Manage and mentor a team of Sales Officers or Executives (if applicable). Set targets, monitor performance, and provide regular feedback and training. Set targets, monitor performance, and provide regular feedback and training. Provide regular sales reports, forecasts, and market insights to senior management. Analyze sales data to drive strategic decisions and improve efficiency. Role: Area Sales Manager (B2B) Industry Type: E-Learning / EdTech Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Enterprise & B2B Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Channel Sales Dealer ManagementChannel DevelopmentChannel DistributionChannel ManagementDistribution Channel SalesChannel Partner DevelopmentChannel Sales ManagementDealer Channel ManagementDealer DevelopmentDealer Network
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Typically responds within 2 days