Job description About us:Hiver offers teams the simplest way to offer outstanding, personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale. We re a top-rated product on G2 and rank very highly on customer satisfaction.At Hiver, we obsess about being world-class at everything we do. Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers. We re profitably run and are backed by notable investors. K1 Capital led our most recent round of $27 million. Before that, we raised from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator.Opportunity :As a Product Designer at Hiver, you are excited to make an impact and enjoy a high-growth SaaS startup. Shape our products vision by implementing user-centric designs and collaborating closely with cross-functional teams.With your influential role, drive innovation and impact the products direction. This position offers the opportunity to redefine industry standards, creating impactful, user-centered designs that fuel our companys growth.What you ll be working onDevelop and implement customer experience solutions for online platforms. Oversee the creation and production of customer experience elements from concept to finalization, including updates and revisions. Use various user-centered design tools (e.g., customer experience briefs, wireframes, prototypes) to execute customer experience solutions. Review and analyze high-profile projects, occasionally leading teams or projects in user-centered design. Innovate by researching and testing theories for cutting-edge design solutions. Analyze internal and external sites, consulting standards and policies to determine best practices.What are we looking for4+ years of experience in product design. Seeking designers capable of taking full ownership of projects, overseeing both visual and interactive aspects from inception to completion. Proficient in engaging with customers via calls to extract valuable insights, enriching the design process. Enthusiastic about delving into data, leveraging it to craft informed opinions and refine design decisions. Keen on researching analogous products to glean industry best practices, constantly learning and adapting to advancements. Role: Product Designer Industry Type: IT Services & Consulting Department: UX, Design & Architecture Employment Type: Full Time, Permanent Role Category: Other Design Education UG: Any Graduate PG: Any Postgraduate Key Skills UsageSalesCustomer satisfactionConsultingTool designProduct designCustomer serviceCustomer experienceResearchTesting
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Job description Seeking a highly skilled and experienced Salesforce Marketing Cloud Architect to lead the design, development, and implementation of our Marketing Cloud solutions. The ideal candidate will be responsible for creating scalable solutions and strategies that align with our marketing goals, enhancing customer engagement, and optimizing campaign performance. Key Responsibilities: Architect end-to-end solutions using Salesforce Marketing Cloud (SFMC) and related Salesforce products (e.g., Sales Cloud, Service Cloud). Define and implement SFMC best practices, including data modeling, contact strategy, automation, and integration. Lead the technical design of marketing campaigns using Email Studio, Journey Builder, Automation Studio, Mobile Studio, and Advertising Studio. Collaborate with marketing stakeholders to gather business requirements and translate them into scalable technical solutions. Design and oversee data integration between Marketing Cloud and external systems (CRM, websites, mobile apps). Guide the implementation of API-based integrations using REST and SOAP APIs. Ensure security, privacy, and compliance (e.g., GDPR, CAN-SPAM) standards are met in all marketing initiatives. Provide technical mentorship and guidance to developers, administrators, and other team members. Stay current with SFMC innovations and recommend strategic improvements to existing architectures. Required Qualifications: Bachelor s degree in Computer Science, Information Technology, or a related field. 6+ years of experience in Salesforce ecosystem with at least 3 years dedicated to Marketing Cloud. Proven experience in architecting and implementing complex SFMC solutions. Expertise in Email Studio, Journey Builder, Automation Studio, Contact Builder, and Mobile Studio. Strong understanding of data modeling and segmentation within SFMC. Hands-on experience with SQL, AMPscript, and SSJS. Experience with REST/SOAP API integrations. Salesforce Marketing Cloud certifications (e.g., Marketing Cloud Consultant, Developer, or Architect) strongly preferred. Preferred Qualifications: Experience integrating SFMC with Salesforce CRM (Sales/Service Cloud). Knowledge of marketing analytics and reporting tools (e.g., Datorama, Tableau). Experience with CDP (Customer Data Platform) or other customer data management tools. Familiarity with Agile or Scrum development methodologies. Soft Skills: Excellent communication and stakeholder management skills. Ability to translate complex technical concepts into business-friendly language. Strong problem-solving and analytical skills. Self-motivated with the ability to manage multiple priorities in a fast-paced environment. Role: Solution Architect Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills Computer scienceArchitectAutomationData managementData modelingAgileScrumInformation technologyReporting toolsSQL
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Job description Under general supervision administers the accounts receivable process, which includes, maintaining policies, systems, methods and procedures for the effective management and control of the billing function. Assists in a variety of billing activities including management of the day to day operations of the billing process, reviewing the billing cycles to ensure accuracy, researching billing issues and preparing reports as needed for management. College Education plus generally two to five years directly related work experience. Demonstrated ability to handle complex invoice billing activities with little supervision. read more Key Skills SupervisorTax invoiceBillingTaxationResearchOracleAccounts receivableaccounting entriesSupervisionSalesforce
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Job description About VSM Software VSM Software (P) Ltd is an ISO certified company catering tothe global needs of Pharma and Banking industries. In both these verticals, we offer solutions and services inspecific areas. VSM has Strong founding team based in India and the US A great leadership team who come with high levels of educational qualifications and relevant industry experience Skilled and trained IT and Subject Matter professionals We have a local presence in 5 countries and are furtherexpanding our delivery reach. About the team At VSM, our sales team is a dynamic and diverse group ofprofessionals dedicated to driving growth and building strong relationshipswith our clients. We pride ourselves on our collaborative spirit and commitmentto excel. Our team consists of individuals with extensive experience acrossvarious industries, bringing a wealth of knowledge and insights to the table.We consistently meet our sales targets through innovative strategies and acustomer-centric approach. We aim in building lasting relationships withclients and ensuring to understand and meet their unique needs. Responsibilities This rolerequires understanding our Kea product and understanding the need of the samein Pharma and life science industry. The Senior Business DevelopmentRepresentative should effectively and clearly explain the product to customersin a daily basis through use cases and customer stories. The role also requiressomeone who can organize the sales process into multiple stages and pipelinesfor effective channeling of all leads. Good written and oral communication withwillingness to travel is a required for the role. You shall be the first point of contact for our prospects. Prospect new leads alongside your inside sales representative, via tailored and relevant outreach campaigns (social, email and cold calling) Ability to connect with Senior leaders of a Pharma and life sciences organization. Build, develop and manage your sales pipeline Determine the exact needs and resolve issues or objections presented by the prospects Schedule appropriate next steps for the leads Lead and communicate effectively with customers Travel to customer locations and marketing events as needed Achieve or exceed monthly quotas of qualified opportunities Role: Business Development Executive (BDE) Industry Type: IT Services & Consulting Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: BD / Pre Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills Cold callingVSMSalesISOPharmaLife sciencesSales processInside Sales RepresentativeCateringBusiness Development Representative
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Job description Role SAP Senior Consultant / Integration (PI/PO, CPI) Experience 4-6 Yrs Expectation s and Tasks 3 to 5 years of SAP CPI, and SAP PI/PO experience must (Hana Cloud Integration/Cloud Platform Integration) Analyze integration requirements, design and implement complex, state-of- the-art end-to-end integration scenarios across multiple technologies and multiple modules. Define integration architectures and API strategies. Interface design and implementation based on SAP Cloud Platform Integration Suite and SAP Process Orchestration. Integration of cloud solutions and platforms (SAP, Salesforce, Azure, AWS), IoT services and external business partners. Evaluate new SAP technologies and supporting building know-how in these areas, which are integrated into cbs processes. Technical integration consulting and development as part of global SAP ECC, S/4HANA or C/4HANA implementation projects. Act as a technical team lead for the requested deliverables which includes adhering to the timeline, effort and assuring quality. Collaboration with the onsite team. Coach colleagues in functional, technical, and methodic topics. Sharing knowledge and experience with the colleagues. Desire for a dynamic and prestigious work environment. Equip with: Development skills in SAP Process Integration, SAP Process Orchestration or SAP Cloud Platform Integration. Knowledge in XSLT, Java, ABAP and ABAP-OO. Experience with SAP interface technologies (IDoc/ALE, RFC, Web Services, ABAP Proxy). Experience with SAP Application Interface Framework (AIF) beneficial. Expertise in various SAP XI/PI/PO Tools - ESR, ID, RWB and knowledge on SLD. Within SAP PI/PO - Have worked on various technical adapters like: File, JDBC, JMS, IDoc, RFC, SOAP, HTTP, etc. Expertise in design, build, testing and troubleshooting integrations built using SAP CPI. Should be strong in defining custom Iflows, local exception sub-process Expertise in Java Mappings, Groovy scripts, XSLT, graphical mapping. Within CPI, Expertise in handling integrations using SFSF, ODATA, SFTP, IDOC, SOAP, HTTP, Process Direct, REST Adapters. Should have experience in handling different data conversions like json to xml, csv to xml etc. Should have experience in using various CPI pallet options (Integration patterns Message transformations, Enricher, splitter, etc.) Should have knowledge in handling security artifacts, encryption and decryption mechanisms. Good to have Interface migration experience from SAP PI 7.x to latest SAP PO 7.x environments. Flexible to work in Project flexible environment to meet stringent project timelines Interest in solving challenges involving both business and technical. Excellent communication skills in English (verbal and written) and the desire to work in an international project environment. Ambition to take your own functional (SAP applications, business processes) and technical skills Role: ERP Architect Industry Type: Software Product Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills JMSSAPXMLConsultingJDBCXSLTHTTPJSONTroubleshootingABAP
Posted 1 day ago
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Job description At PowerSchool, we are a dedicated team of innovators guided by our shared purpose of powering personalized education for students around the world. From the central office to the classroom to the home, PowerSchool supports the entire educational ecosystem as the global leader of cloud-based software for K-12 education. Our employees make it all possible, and a career with us means you re joining a successful team committed to engaging, empowering, and improving the K-12 education experience everywhere. Team Overview Our Finance team is a passionate, high-performing group committed to supporting PowerSchool operations through accurate and timely financial transaction management. The team provides critical business guidance on a br oad range of accounting, reporting, and analytical projects, ensuring the integrity of financial data. Responsibilities Description The Accounts Receivable Associate is accountable for optimizing the maximum cash collection from PowerSchool customers. This position serves as a main customer contact regarding invoicing and payments, while handling large volumes of calls and emails. The Accounts Receivable Associate will need to work directly with customers and be able to correctly analyze invoices, payments, and credit memos. The successful candidate must be able to communicate effectively, work independently, and be capable of meeting strict deadlines. Essential duties and responsibilities include the following . Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Plan, analyze and collect on past due accounts while adhering to the Accounts Receivable policies and processes Accountable for reducing delinquency of assigned accounts Monitor and action late promise to pay Initiate past due payment notices to relevant parties Establish and maintain effective and cooperative working relationships with customers and internal stakeholders Provide excellent customer service via incoming and outgoing phone/e-mail communications Research, resolve and respond to issues identified from customers and internal stakeholders in a timely man ner Inform customers of their payment status and timelines for repayment Contact c ustomers to follow up on payments Negotiate payment plans when requested by customer Address questions, complaints, or suggestions Monitor and resolve financial discrepancies Update and review all accounts to ke ep s detailed notes and records of all communications and actions up to date. Inform upper management and leaders when legal action is needed Follow up on legal matters and update records Utilize dynamic decision-making and impeccable judgement to ensure business compliance and customer retention Identify process improvement opportunities in the collection process Participate in team meetings Perform other assigned task s and duties necessary to support the Accounts Receivable Department Qualifications Minimum Qualifications 1 year or less of relevant and related work experience. Associate s degree or equivalent, or equivalent years of relevant work experience. Preferred Qualifications High school diploma or equivalent; bachelors degree in finance, business, or related field preferred 1-3 years prior experience as an A /R Associate or in a related field in a business-to-business commercial role Experience with Salesforce and/or NetSuite preferred Proficient computer skills, Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel); working knowledge of databases, or financial software Ability to prioritize and manage multiple tasks at the same time Self-motivated and self-directed; able to work without supervision Excellent customer service and conflict resolution skills St rong oral and written communication skills Ability to identify and resolve complex problems re quiring changes in priorities and workflow, or partnering with other business unit s EEO Commitment EEO Commitment PowerSchool celebrates a diverse and inclusive workplace. PowerSchool is an equal opportunity employer and does not discriminat
Posted 1 day ago
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Job description Company Description Festo is a global family-owned company headquartered in Germany. For many years Festo has been providing innovations for factory automation and offers a wide product and service portfolio from individual components to complex customized solutions and systems. As a family-owned company, we take responsibility for our actions globally and locally. We actively contribute to the quality of life and conservation of resources by majoring on cutting-edge technologies and knowledge as well as life-long learning. We are present in over 176 countries and collaborate in a network of over 15 development locations worldwide. Role Description: The Product Market Management team is responsible for product performance, lifecycle management and product launches. In this role, you are responsible for launch and promotion of innovative products through strategic campaigns and market differentiation, reporting to Product Marketing Manager. This role involves identifying market potentials, increasing product penetration, and capturing market feedback for continuous improvement. You will create engaging marketing content and support the sales team with product knowledge and opportunity conversion. Strong analytical and communication skills, cross functional engagement are essential for success in this position. Your responsibilities: Product Launch and Campaign Management: Plan and execute product launches, including campaigns and roadshows to introduce new products to the market. Differentiate our products from competitors through effective marketing strategies. Continuous Awareness Initiatives: Initiate and manage ongoing awareness campaigns to highlight product features and benefits. Market Potential Identification: Conduct market research to identify potential segments, customers, and applications Analyze market trends to enhance product positioning Develop and implement strategies to increase market penetration and product adoption Marketing Content Creation: Create engaging marketing content for effective communication and promotion across digital and traditional media channels Feedback and Competitive Analysis: Capture and analyze market feedback to inform product improvements and enhancements Conduct competitive analysis to understand market positioning and identify opportunities Volume Forecasting and Support: Forecast product volumes and support a quick ramp-up in production as needed Sales Enablement: Develop product knowledge resources, argumentation, and guide the sales team Support the sales team in identifying and converting potential opportunities Maintain a balance between supporting the sales team while challenging them to achieve higher performance Our requirements: 3-4 years experience in sales / marketing / business development Bachelors degree in Mechanical Engineering / Industrial Engineering / Related Industrial Automation background is preferred Strong analytical skills Excellent communication and presentation skills Proficient in creating marketing content for various media channels Ability to work collaboratively with sales teams and other departments Willing to travel across India What we offer: Challenging work on cutting-edge software technologies with a clear product focus Collaborate with our agile Indo-German team Dynamic work environment with many personal development opportunities upcoming Access to on-the-job and off-the-job learning opportunities Job location: Bengaluru Job type: Full- time Experience: 3-4 years Role: Product Marketing Industry Type: Management Consulting Department: Marketing & Communication Employment Type: Full Time, Permanent Role Category: Marketing Education UG: Any Graduate PG: Any Postgraduate Key Skills Product launchApplication supportCampaign managementCompetitive analysisAgileMarket researchGermanMarket penetrationContinuous improvementProduct marketing
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Job description About MoEngage: MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumer brands, including McAfee, Flipkart, Domino s, Nestle, Deutsche Telekom, and OYO. MoEngage combines data from multiple sources to help brands gain a 360-degree view of their customers. MoEngage Analytics arms marketers and product owners with insights into customer behavior. Brands can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversations across the website, mobile, email, social, and messaging channels. MoEngage Inform , the transactional messaging infrastructure, helps unify promotional and transactional communication to a single platform for better insights and lower costs. MoEngage s AI Suite helps marketers develop winning copies and creatives, optimize campaigns and channels that boost engagement, and help with faster execution. For over a decade, consumer brands in 60+ countries have been using MoEngage to power digital experiences for over a billion monthly customers. With offices in 15 countries, MoEngage is backed by Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, Eight Roads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures. MoEngage was named a Contender in The Forrester Wave : Real-Time Interaction Management, Q1 2024 report, and Strong Performer in The Forrester Wave 2023 report. MoEngage was also featured as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms for B2C Enterprises 2023. Role Overview: Build teams: Take the lead in scaling Technology, Product, or Sales and Marketing hiring. Be a Talent Magnet: Develop innovative sourcing strategies to identify and attract top-tier tech talent, especially passive candidates, across all levels. Strategic Collaboration: Partner closely with stakeholders to understand business needs and create tailored hiring strategies. Elevate Candidate Experience: Serve as a brand ambassador for MoEngage, ensuring every candidate interaction reflects our values and culture. Drive DEI Initiatives: Champion diversity, equity, and inclusion in every aspect of recruitment to build a balanced and representative workforce. Shape Recruitment Practices: Continuously evolve recruitment processes and contribute to strategic hiring initiatives. Experience youll need: Proven Expertise: 6+ years of experience as a senior recruiter, with a deep understanding of India s competitive hiring landscape. Innovative Sourcing: Skilled in using non-traditional sourcing techniques to engage passive talent through creative and diverse channels. Relationship Builder: Exceptional interpersonal and communication skills to foster trust and collaboration with candidates and stakeholders alike. Data-Driven Approach: Adept at leveraging analytics and market intelligence to inform hiring strategies and provide actionable insights. Technology-Savvy: Hands-on experience with applicant tracking systems (ATS), preferably Greenhouse and cutting-edge recruitment tools to streamline workflows. Diversity Champion: Committed to building inclusive teams and advancing equity in hiring practices. Role: Human Resources - Other Industry Type: Advertising & Marketing Department: Human Resources Employment Type: Full Time, Permanent Role Category: Human Resources - Other Education UG: Any Graduate PG: Any Postgraduate Key Skills Brand AmbassadorTalent acquisitionMarket intelligenceEquityManager TechnologyAsset managementCustomer engagementAnalyticsPrivate equityRecruitment
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Job description " Jubilant Biosys is looking for Manager - Business Development for Bengaluru location. Experience : 8- 10 Years The candidate for this role will need to have the following: Candidate should have exposure to biotech, CRO, Big Pharma, Academia, chemical, pharma manufacturing type of industry. Any specific exposure to the field of drug discovery and development will be an added advantage Previous experience in different roles and levels covering areas such as Marketing, Business Strategy and International Business Development will be an added advantage. Minimum 5-8 years of experience in the industry with at least 3 years in a role of a similar nature and scale Highly resourceful professional, having interdisciplinary skill sets and international work experience in international business development and formulation of business strategy. Expertise in identifying, establishing and generating significant business opportunities in Medicinal Chemistry, Biology, DMPKStructural Biology under FFS and FTE business model. ", Role: Business Development Manager (BDM) Industry Type: Clinical Research / Contract Research Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: BD / Pre Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills CROBiotechnologyMedicinal chemistryChemicalPharmaFormulationBiologyBusiness strategyInternational business development
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Job description About KnowBe4 KnowBe4, the provider of the worlds largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day. Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus weve earned numerous other prestigious awards, including Glassdoors Best Places To Work. Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4. Please submit your resume in English. The Senior Cybersecurity Threat Researcher works in the KnowBe4 Threat Research Lab, and is responsible for deploying and configuring various security products and solutions such as endpoint, email, web and network protection. Responsibilities: Deploy, configure, maintain various cybersecurity products in a lab environment; This includes endpoint, web, email and network protection products Keep up to date with emerging threats security technologies Recommend solutions for security product deployment and configurations Maintain license and product updates Provide coordination across functional boundaries Act as team lead for large projects Establish operational objectives and assignments Requirements: BS or equivalent plus 4 years experience MS or equivalent plus 2 years experience Well versed with IOCs, reverse engineering and threat campaign tracking Experience in malicious URL and phishing Email analysis Script enabled for scripting automations for handling huge volumes of threat artifacts like files, emails, URLs etc Experience designing, implementing hardening systems Ability to think analytically work collaboratively Email analysis skills to determine PHISHING, Clean and Spam emails Ability to identify PHISHING email campaigns Ability to identify new trends in PHISHING email campaigns Ability to contribute to blogs and posts related to latest trends and new methodologies in PHISHING email campaigns Ability to work with high volume of emails for accurate email classification Expertise in static and dynamic analysis of URLs and Files Expertise in URL analysis for identification of PHISHING and scam URLs Well versed with creating Yara rules for email grouping and clustering Must be script enabled to automate daily email classification tasks Contribute to automation engineering for inputs related to current threat space Keep up to date with emerging threats security technologies Our Fantastic Benefits We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com / careers / benefits . Note: An applicant assessment and background check may be part of your hiring procedure. No recruitment agencies, please. Role: Other Industry Type: Software Product Department: Other Employment Type: Full Time, Permanent Role Category: Other Education UG: Any Graduate PG: Any Postgraduate Key Skills Selection processAutomation engineeringWeb technologiesSalesNetworkingReverse engineeringOperationsRecruitmentTestingScripting
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