Job description ":" We are seeking certified Salesforce Platform Engineers / Developers with at least 6+ years of hands-on development experience for an onsite contract role in Hyderabad. The successful candidate will be responsible for developing complex, scalable Salesforce solutions using Lightning Web Components (LWC), OmniStudio (Vlocity), and REST API integrations. Prior exposure to AWS and strong skills in working with both relational and non-relational databases are essential. Key responsibilities include: Designing and developing advanced custom components using LWC. Implementing solutions using Salesforce Vlocity / OmniStudio. Integrating external systems using RESTful APIs. Managing data operations across relational and non-relational databases. Supporting automation in testing and CI/CD workflows. Collaborating with internal stakeholders and cross-functional teams. Ensuring adherence to Salesforce best practices and security standards. Participating in performance tuning and scalable architecture reviews. Requirements Main Requirements Salesforce Developer Certification Mandatory Minimum 6+ years of experience in Salesforce platform development Hands-on expertise in LWC and custom components Experience with Salesforce Vlocity / OmniStudio Strong proficiency in REST API integration Exposure to AWS (desirable) Experience with relational and non-relational databases Working knowledge of test automation frameworks Other Requirements Strong communication and client-facing skills Availability for Role: Full Stack Developer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills Performance tuningAutomationAutomation testingWeb technologiesData managementArchitectureAWSSalesforceTesting
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Job description Job Title : Hot Runner Specialist Job Location : Pune Reporting To : Regional Sales Manager, West Region Experience Required : 3-5years, Sales field Or Techno Commercial Qualification Required: B. Tech / BE / Diploma - CIPET /NTTF / CTTC/DTDM Position Summary: Candidate should be based in Bangalore region and good technical knowledge about Plastic molds along with Injection molding Hot runners. Coordinate and execute a Targeted plan of action to develop expand Sales in the Territory to meet the regional goals objectives. Customer Visits Cold calls and provide Management with Sales reports of the territory along with Quarterly annual forecasts. Identifies New Sales opportunities business prospects. Understanding customer requirements ( Hot runner Controller) to generate the RFQ and share to Internal team and then making proposals Quotations to convert them to Orders. Product knowledge and able to technically represent and clarify the Customer with PPT and additional value proposition against competitors. RFQ till Executions -Project manage / Orders follow up/Payment follow up/ Documentation / Tracking delivery / Coordinate Installation commissioning - After sales support. Representing the Company during Exhibition trade shows. Accountable for: Sales growth in the region. Training awareness about Products New products to Customers. Design technical follow up assistance - Internal External Payment follow up clarity in terms and conditions (commercial technical) Abide by all procedures policies as communicated by MM. Skills Required: Able to understand Mold design, hot runner Controllers product knowledge. Good communicator in English / Hindi / Gujrati MS office (Power point / Excel / Word) Who we are: Milacron is a global leader in the manufacture, distribution and service of highly engineered and customized systems within the $27 billion plastic technology and processing industry. We are the only global company with a full-line product portfolio that includes hot runner systems, injection molding, extrusion equipment. We maintain strong market positions across these products, as well as leading positions in process control systems, mold bases and components, maintenance, repair and operating ( MRO ) supplies for plastic processing equipment. Our strategy is to deliver highly customized equipment, components and service to our customers throughout the lifecycle of their plastic processing technology systems. EEO: The policy of Milacron is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individuals age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. We are committed to being an Equal Employment Opportunity (EEO) Employer and offer opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for . In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying. Role: Retail & B2C Sales - Other Industry Type: Industrial Equipment / Machinery Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills Injection mouldingMS Office PowerpointSalesRegional Sales Manager WestProcess controlProduct portfolioAfter sales supportRFQTechno-commercialMould design
Posted 5 hours ago
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Job description Quality Assurance Engineer (Manual Testing) Full Time Hyderabad, Bangalore Post Date : April 30, 2025 No. of. Positions Experience Job Purpose Main Responsibilities Key Result Area Skill Set Qualifications Experience read more Key Skills Computer scienceProduct qualityManual testingPDFIntegration testingWindowsTest casesSoftware quality assuranceMonitoringSalesforce
Posted 1 day ago
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Job description About Eagle Eye Networks: Eagle Eye Networks is a cloud-based video management company. The Eagle Eye Security Camera VMS has been purpose built for the cloud and provides unsurpassed security, redundancy, and reliability while allowing partners and customers the use of a wide variety of IP and analog cameras. Eagle Eye s cloud is ideal for end-users and resellers requiring single sign-on access to live, recorded or event based video across multiple locations. The Eagle Eye VMS has strong APIs for the secure integration of third party systems. Overview: As a L1 Technical Support Engineer at Eagle Eye Networks, you will be part of the team responsible for providing excellent technical support to our channel partners and customers with the goal of keeping them happy. Along the way, you will receive training about our video management systems, cool camera technologies, advanced analytics, IP networking, cloud infrastructure and a lot more. Every day is different and can be challenging, but very rewarding. There are also opportunities to move up within the team or move to another department within the company. Your activities can range from helping customers to get their system up running, helping to configure IP and Analog camera systems, investigating problems with cameras or Eagle Eye cloud software, to coordinating support cases with other teams within the organization. All in all, you will be the person responsible for keeping our customers and partners happy! On a daily basis, your tasks will consist of providing support via the telephone or email to our customers and partners worldwide. Eagle Eye Networks is based in Austin, TX and is continuing to grow in Europe, the Middle East, Africa and India as well as many countries in Asia. We provide 7/24 support between our teams in Austin and Amsterdam which means you may also be taking calls/responding to emails from Europe during the afternoon or assisting our customers in Asia in the evening before handing off to the support team in Amsterdam. Responsibilities include : Answering phone calls and taking care of incoming tickets, emails and chats. Managing open support cases within the organization and finding a solution or workaround to maintain customer satisfaction. Providing technical support assistance for the Inside Sales team channel partners. Reporting, escalating, and keeping track of the activity in our service desk software Zoho Desk. Personal Skills and Experience Needed : 2+ year of relevant experience is a plus Fluent in English (verbal and written) - Spanish is a plus but not required Good communication A pleasant voice on the telephone Ticket management skills required Solid knowledge of IP network architecture Demonstrable experience where customer care has played a key role Demonstrable experience in providing support for technical products/services Minimum one relevant reference who can confirm the above points Role: Technical Support - Voice / Blended Industry Type: Software Product Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Any Graduate PG: Any Postgraduate Key Skills Customer satisfactionAnalogService deskCloudIP networkingSpanishInside salesVMSnetwork architectureTechnical support
Posted 1 day ago
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Job description What s the Gig Love building smooth, fast, and intuitive user interfacesAs an SDE-1 Frontend Engineer at Saleshandy , you ll be shaping how users interact with our product daily. We run 30+ microservices and handle complex data flows, you ll help make all of that accessible and delightful on the frontend. We work with React.js , TypeScript, component-based architecture, and modern build tools. You ll ship real features, learn fast, and work with engineers who care deeply about user experience and code quality. What You ll Do Collaborate with backend and design teams to ship end-to-end features Build reusable, scalable UI components using React.js and TypeScript Integrate APIs and handle complex data flows with clean state management (Redux, Context, etc.) Optimize for performance and responsiveness across devices Debug UI issues, browser inconsistencies, and edge cases Write unit tests and participate in code reviews to uphold quality What We re Looking For 1-2 years of experience with React.js and JavaScript/TypeScript Good understanding of component lifecycle, hooks, and async rendering Comfortable working with REST APIs and basic data validation on the client side Eager to learn modern practices like code-splitting, lazy loading, and testing Why You ll Love It Here You ll build features that thousands of users rely on every day Work with a supportive team and modern stack (React, design systems) Learn fast, experiment freely, and grow into a stronger frontend engineer Enjoy a flexible culture , competitive pay , and clear growth path to SDE-2 Come build delightful interfaces at Saleshandy, let s create something users love! Role: Full Stack Developer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills BasicSIDEBackendData validationFront endArchitectureDebuggingJavascriptManagementTesting
Posted 1 day ago
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Job description Role & responsibilities Develop and execute strategic sales plans for our new brand of passive networking components (e.g., cables, patch panels, racks, connectors, cable management solutions). Conduct market research to identify potential clients, market trends, competitor offerings, and areas of opportunity. Actively engage and build relationships with distributors, resellers, system integrators, consultants, and government authorities. Deliver compelling product demonstrations, presentations, and training sessions to highlight the unique value proposition of our passive networking products. Coordinate closely with marketing and technical teams to develop targeted promotional materials and campaigns. Maintain comprehensive sales records and regularly report sales performance and market feedback. Achieve defined sales targets and continuously expand the customer base nationwide. Preferred candidate profile Bachelors degree in Engineering, Business Administration, Marketing, or relevant fields. Minimum 2-4 years of sales experience, specifically in passive networking components or related technology sectors. In-depth understanding of structured cabling systems and passive networking products. Strong networking, negotiation, and interpersonal skills. Proven capability to independently manage and grow sales territories. Willingness to travel extensively to explore and capture market opportunities across India. The mentioned salary is the base amount; performance-based incentives and travel expenses are provided separately. Role: Regional Sales Manager (B2B) Industry Type: IT Services & Consulting Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Enterprise & B2B Sales Education UG: B.Tech/B.E. in Any Specialization, B.B.A/ B.M.S in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills Passive ComponentsNetworking Sales Passive InfrastructureIT Sales
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Job description JOB TITLE - Desk Support Engineer LOCATION - Sector 5 , Salt Lake SHIFT TIMINGS - 1:15 PM to 10:30 PM IST WEEK OFF - Saturdays and Sundays EMPLOYMENT TYPE - Full Time ANNUAL CTC OFFERED - 5-8 Lacs JOB OVERVIEW - Pertaining to this role, we are looking for a Desk Support Engineer to be responsible for designing, implementing, monitoring, and managing the local and wide area networks of the organization to ensure maximum uptime for users. The role can include designing system configurations, documenting, and managing the installation of a new network, and maintaining and upgrading existing systems as necessary. You will supervise the implementation and maintenance of our company s computing needs. The successful candidate will have improved skills, a proven professional experience, and a detailed knowledge of industry s best practice processes. JOB DESCRIPTION: - Thorough Windows Server knowledge in installs & migrations, Microsoft (Microsoft servers, Office 365 migration, Windows Server advanced knowledge, general IT knowledge). Good understanding of networking & networked devices in a live networking environment, understands DHCP, WIFI Networking all too well. Good understanding of hardware specification and purchasing related to standard IT or Microsoft products such as anti-virus, Windows PC s, all licensing on Business PC Users, etc. Designing and implementing new network solutions and/or improving the efficiency of current networks Installing, configuring, and supporting network equipment including routers, proxy servers, switches, WAN accelerators, DNS and DHCP. Procuring network equipment and managing subcontractors involved with network installation. Configuring firewalls, routing, and switching to maximize network efficiency and security. Maximizing network performance through ongoing monitoring and troubleshooting. Arranging scheduled upgrades. Investigating faults in the network. Updating network equipment to the latest firmware releases. Reporting network status to key stakeholders. Nice to have ITIL certification or similar IT Certification. Must be in a customer-facing IT Support role for minimum 1 year Manage information technology and computer systems. Plan, organize, control, and evaluate IT and electronic data operations. Manage IT staff by recruiting, training, and coaching employees, communicating job expectations, and appraising their performance. Design, develop, implement, and coordinate systems, policies, and procedures. Ensure security of data, network access and backup systems. Act in alignment with user needs and system functionality to contribute to organizational policy. Identify problematic areas and implement strategic solutions in time. Audit systems and assess their outcomes. Preserve assets, information security and control structures. Handle annual budget and ensure cost effectiveness. Maintains information technology strategies Researches and implements technological strategic solutions. Accomplishes information technology staff results. Plans, monitors, and appraises job results. Coaches, counsels, and disciplines employees. Initiates, coordinates, and enforces systems, policies, and procedures. Maintains staff by recruiting, selecting, orienting, and training employees. Maintains a safe and secure work environment. Maintains organization s effectiveness and efficiency by defining and delivering strategic plans for implementing information technologies. Directs technological research by studying organization goals, strategies, practices, and user projects. Completes projects by coordinating resources and timetables with user departments and data center. Verifies application results by conducting system audits of technologies implemented. Preserves assets by implementing disaster recovery and back-up procedures and information security and control structures. Recommends information technology strategies, policies, and procedures by evaluating organization outcomes. Contributes to team efforts by accomplishing related results as needed. Interested candidates are re
Posted 1 day ago
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Job description Job Title: Customer Support Manager Location: [Add Location] Experience Required: Minimum 3 years in Customer Support (BPO) + 1 year in Team Handling Industry: BPO / Customer Service Shift: [Mention if its US Shift / Rotational / Day] Salary: [Add Salary Range if applicable] Job Description We are seeking an experienced and dynamic Customer Support Manager to lead and manage our support team. The ideal candidate should have a minimum of 3 years of experience in customer support, with at least 1 year of proven team management experience, preferably in a BPO environment. You should be highly skilled in decision-making, possess excellent Excel proficiency, and have a strong understanding of either the US or Indian market. This role requires someone who can drive customer satisfaction, manage performance metrics, and improve support processes. Key Responsibilities Lead, mentor, and manage a team of customer support executives. Monitor team performance and ensure KPIs/SLAs are consistently met. Handle escalations and provide effective resolutions promptly. Generate and analyze reports using Excel for performance and quality tracking. Implement strategies for process improvement and efficiency. Coordinate with cross-functional teams to address customer concerns. Ensure high standards of customer satisfaction and service delivery. Provide training, coaching, and feedback to team members. Maintain up-to-date knowledge of the US or Indian market trends and customer expectations. Requirements Minimum 3 years of experience in customer support, preferably in a BPO setup. At least 1 year of experience in team handling or supervisory role. Strong decision-making and problem-solving skills. Excellent command over Excel (pivot tables, VLOOKUP, dashboards, etc.). Knowledge of the US or Indian market is a must. Excellent communication and interpersonal skills. Ability to work under pressure and handle multiple tasks. Preferred Qualifications: Bachelor’s degree in any discipline. Familiarity with CRM tools and ticketing systems. Experience in handling international customers is a plus. How to Apply: Send your updated resume to [hr@tronadoit.in] or +919599383886 with the subject “Application – Customer Support Manager” Role: Customer Success Manager Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Team HandlingCustomer SupportCalls HandlingCustomer CareLead Management Escalation ManagementComplaint ManagementTime ManagementBudget ManagementCustomer SatisfactionMail ManagementAfter Sales Service
Posted 1 day ago
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Typically responds within 2 days
Job description What will you be doing? Leading a team of executives and end-to-end responsible for driving business from the Educational Institutions in your assigned territory. Create and implement College outreach strategies to promote our company programs, increase awareness among the Students, and attract a diverse pool of prospective students. Researching about prospective institutions, Identifying the Decision Makers (DMs), giving presentation to DMs, closing talks with management, and follow-ups until conducting student demos, post-demo relationship management with all education institutions & relevant stakeholders fall under this category Track the daily KPIs, provide insights and feedback to team and ensure overall team performance Establish and maintain positive business relationships with prospective educational institutions, channel partners and relevant stakeholders. Hire the team for your assigned territory, train and continuously monitor to improve performance. Establish and maintain positive business relationships with prospective educational institutions, counselors, channel partners and other relevant stakeholders and explore strategic partnerships for business expansion Deriving solutions and strategies from feedback on customer behavior, industry best practices, market demands from students and educational partners. Detailed planning and managing Offline outreach activities, including setting up stalls in high-footfall areas, to attract and engage prospective students Zone-level detailed business centric planning and managing Offline outreach activities, including setting up activities in prospect areas to attract and engage prospective students Develop and implement strategies to identify, and onboard channel partners, providing training and support to drive business growth through these partnerships. Maintain strong relationships and monitor partner performance to ensure alignment with company objectives. Analyze the territory/markets potential, conduct competitor analysis to identify trends and potential opportunities for business expansion Managing the budget for outreach activities, including budget planning, allocation, tracking, and accurate expense reporting on time, and ensuring cost-effective strategies. Ensure compliance with relevant policies, and ethical standards and safeguard the companys brand image in all aspects of the outreach activities Maintaining a detailed database of the customer interactions and the complete lead journey within CRM system Keep track of inventory, student applications, and appointments. What are we looking for? Proven experience in leading a team of executives, preferably in the EdTech domain. Systematic approach to building lead funnels, tracking feedback, prioritizing tasks, and achieving KPIs consistently A business mindset, to effectively communicate NxtWaves offerings to prospective institutions Excellent in communication, negotiation, interpersonal, and presentation skills. Patient, empathetic, and trustworthy individuals who can build strong relationships with institutions, stakeholders and students. A Team leader with excellent team player abilities is an added advantage You are ideal for this role, if You can lead a team of executives who will conduct demos in 12th-grade schools and colleges. You can effectively communicate the value of our programs to educational institutions, persuade them to allow student demos, and drive program registrations. You excel in people and stakeholder management You have a proven track record of helping Pre-Sales/Sales teams achieve their targets. Youre excited to work in a fast-growing start-up. You are looking for a managerial role where your work has a meaningful impact. Languages Known: Native speaker of Hindi Excellent Proficiency in English. Work Location & Working Days: Majorly involves field visits to Educational Institutions and Events. Should be flexible to come to the office whenever required 6-Day Week. Rotational Week off (Sunday wont be a week off) Involves extensive traveling( candidates must have the
Posted 1 day ago
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Typically responds within 2 days
Job description Customer Order Booking in CRM as received orders. Building & maintaining relationships with key customers. Maintain and update client data in the CRM system, ensuring accuracy and completeness. Provide support to the sales team with CRM-related tasks. Resolving customer queries, preparing ledgers and addressing the issues highlighted by the customers through call. Good Knowledge in MS Office & Google Sheets. Role: Customer Success Associate Industry Type: Automobile Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate PG: Any Postgraduate Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer Support customers relationshipssalesCRM
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Typically responds within 2 days