Job description Customer Interaction: Interact with customers through various channels such as phone calls, emails, chat, or in-person to address their inquiries and concerns. Issue Resolution: Resolve customer complaints, problems, or requests by investigating the issue, identifying solutions, and implementing them in a timely manner. Product/Service Knowledge: Have a comprehensive understand services to effectively assist customers and provide accurate information. Communication: Communicate clearly and effectively with customers, using positive and professional language. This includes active listening to un Documentation : Keep detailed records of customer interactions, transactions, comments, and complaints. This information can be valuable for analyzing customer feedback and improving processes. Problem Solving: Demonstrate strong find satisfactory solutions. Team Collaboration: Collaborate with other departments, such as sales or technical support, to ensure seamless customer experiences and the resolution of complex issues. Customer Feedback: Collect and analyze customer feedback to identify trends and areas for improvement in products, services, or customer service processes. Communication Skills: Excellent verbal and written communication skills are essential to convey information clearly and professionally. Empathy: Ability to understand and empathize with customers concerns, providing a personalized and positive experience. Role: MIS Executive Industry Type: Retail Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Support Education UG: Any Graduate PG: Any Postgraduate Key Skills SalesProduct serviceProcess improvementIssue resolutionSales CoordinatorCustomer serviceCustomer complaintsCustomer Service ExecutiveTechnical supportCustomer interaction
Posted 2 hours ago
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Typically responds within 2 days
Job description Meeting the production plan and ensure schedule adherence on a consistent basis. Focusing on maintaining and improving the safety systems available in shop floor. Conduct the DM (daily management) meeting reviewing Safety, Quality. Delivery and Productivity metrics with the site leadership Maintaining the 5S system available in shop floor. Maintaining the adherence of Quality standards. Monitoring the production/ assembling processes. Participating in MRB (Material review board) and act. Managing the daily production plan by hourly scorecard and should have end to end ownership in their work area. Initiating action for day-to-day failures in DM board (Daily management board) @ shop floor level. Productivity improvement by process improvement. Plan availability of production consumables, fixtures and optimize costs. Ensuring the Shopfloor adherence to processes and close the audit findings. Shift operations planning. Operators mentoring and Performance management process. Ensuring valid SOP, process training and validation for operators by coordinating with ME QA Managing the crisis on manpower absent and machine failure. Communicating the management inputs to the operators. Co-ordinating with other department for smooth flow in shop floor. Posting produced Finished goods against production order in SAP Flexible to work across 3 shifts when needed. Education Experience:The ideal candidate will have Total Experience in years: >5 Graduation/ Degree : BE/B.Tech in Mechanical or Electronics communication Engineering Post-Graduation/ PGDM : N/A. Mandatory Certifications Required: ISO 45001:2018 / ISO 9001:2015/ ISO 14001:2015 Role: Production Engineer Industry Type: Electronic Components / Semiconductors Department: Production, Manufacturing & Engineering Employment Type: Full Time, Permanent Role Category: Engineering Education UG: Any Graduate PG: Any Postgraduate Key Skills SAPISO 14001Process improvementContinuous improvementManufacturing operationsMachineryMonitoringPetroleumAuditingSQL
Posted 5 hours ago
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Typically responds within 2 days
Job description We are looking for a highly motivated and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 0-4 years of experience in the BFSI industry. Roles and Responsibility Manage and oversee the daily operations of the branch's receivables. Develop and implement strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer complaints and issues related to payments. Analyze financial data to identify trends and areas for improvement in the bank's receivables. Ensure compliance with regulatory requirements and company policies. Maintain accurate records and reports of all transactions and interactions with customers. Job Requirements Strong knowledge of banking operations, including cash management and financial analysis. Excellent communication and interpersonal skills to build strong relationships with customers and colleagues. Ability to work in a fast-paced environment and meet deadlines. Proficiency in Microsoft Office and other software applications. Strong problem-solving and analytical skills to resolve complex issues. Ability to maintain confidentiality and handle sensitive information with discretion. Role: Accountant / Accounts Executive Industry Type: Banking Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Accounting & Taxation Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Finance application softwareFinancial Analysisaccounts payableComplianceBFSIBankingbanking operationsCash Managementaccountingms office outlookinternet explorertally erpms office word
Posted 1 day ago
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Typically responds within 2 days
Job description 1. Strategy and Planning Devise an effective cane procurement module to facilitate smooth cane procurement on part of the DBSIL and also help farmers preplan their cane harvesting schedule for a smooth supply of their harvest in the crushing season Prepare annual as well as season-wise cane development budgets in line with the strategies and production plans devised by the Production Head 2. Customer Engage with farmers towards cane development by promoting various yield improvement techniques through a structured educational and extension program Spread knowledge on advanced practices in agronomy, cropping practices and plant protection programme to farmers Work closely with the farmers and continuously motivate them for adopting new promising varieties of cane replacing the old and degenerated varieties Liaise with new farmers or farmers with new cultivable land to promote monetary benefits of sugarcane plantation in order to cover more area under sugarcane plantation Liaise with Government authorities like Cane Development Board to facilitate statutory permissions and subsidized institutional loans for farmers 3. Operations Supply sugarcane farmers with high yielding variety seeds Ensure initiation of use of modern techniques and IT tools for monitoring, developing and procuring cane from the command area Incentivize sugarcane development program by providing seed and seed transport subsidies to the farmers to facilitate growing early, improved/high sugared varieties of cane Identify gaps in prevailing methods of cane cultivation and suggest low cost alternatives like trench planting and wider spacing to improve cane yields Ensure continuous surveillance of cane crop round the year and support farmers in keeping the crop healthy and disease free 4. Self/ Team Development Review and monitor performance of team members and provide requisite developmental support/ inputs Recommend training as required for team s development Develop the team and update their knowledge base to cater the organization need Strategize avenues for enhancing employee satisfaction in the function, resulting in high engagement levels of employees Role: Service Delivery - Other Industry Type: Courier / Logistics Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Service Delivery Education UG: Any Graduate PG: Any Postgraduate Key Skills ProcurementTrainingLoansplantationAgronomyProduction HeadTeam developmentDevelopment LeadCostMonitoring
Posted 1 day ago
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Typically responds within 2 days
Job description Highly organized and personable individual to join our team as a Receptionist cum Administrator. In this role, you will be the first point of contact for visitors and provide essential administrative support to ensure the smooth and efficient operation of our office. Responsibilities: Reception Duties: Greet and welcome visitors in a professional and courteous manner. Answer, screen, and direct incoming phone calls to the appropriate personnel. Provide accurate information to visitors and callers regarding the organization. Manage the reception area, ensuring it is tidy, presentable, and well-maintained. Receive, sort, and distribute daily mail, deliveries, and courier services. Inward & outward register. Administrative Support: Provide general administrative and clerical support to various departments and staff members. Prepare, format, and proofread documents, reports, and correspondence. Manage and maintain office supplies inventory and place orders as needed. Schedule and coordinate meetings, appointments, and conference room bookings. Assist with data entry, filing, photocopying, and scanning. Organize and maintain electronic and physical filing systems. Assist in the preparation of presentations and meeting materials. Coordinate travel arrangements and prepare expense reports. Assist in office events and activities. Liaise with vendors and service providers. Office Management: Ensure the smooth running of the office and address any maintenance or facility issues. Maintain office equipment and coordinate repairs as needed. Oversee and coordinate housekeeping services to ensure the office is clean, organized, and well-maintained. This include: Liaising with cleaning staff or vendors. Ensuring that common areas, meeting rooms, and restrooms are tidy. Reporting any maintenance issues or cleaning needs. Manage Annual Maintenance Contracts (AMCs) for office equipment and services, including: Tracking AMC schedules and renewals. Liaising with AMC providers. Ensuring timely service and maintenance. Maintaining AMC documentation. Qualifications: High school diploma or equivalent; additional qualifications in office administration or a related field are preferred. Work experience as a Receptionist, Front Office Representative, Administrative Assistant, or similar role. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). Excellent verbal and written communication skills. Perks : Pick & Drop , Lunch facility provided. Role: Receptionist Industry Type: IT Services & Consulting Department: Food, Beverage & Hospitality Employment Type: Full Time, Permanent Role Category: Front Office & Guest Services Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Reception Office AdministrationReceptionist ActivitiesFront Office OperationsAdministration WorkAdmin Activities
Posted 1 day ago
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Typically responds within 2 days
Job description Roles and Responsibilities Build strong relationships with customers in rural areas to drive business growth. Identify opportunities for cross-selling and upselling various financial products. Develop and execute strategies to increase rural finance penetration through microfinance products like JLGs (Joint Liability Groups) and MFI (Microfinance Institution). Manage branch operations, including sales, customer service Desired Candidate Profile read more Key Skills Skills highlighted with ‘‘ are preferred keyskills JLGjoint liability groupMfiMicrofinanceGrouploan Team HandlingRural FinanceBranch ManagementHeading BranchBranch SalesRural BankingBranch HandlingRural Sales
Posted 1 day ago
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Typically responds within 2 days
Job description Summary of the profile: Develops information systems by studying operations; designing, developing, and installing software solutions, supports and develops software team. What you'll do here: Develops software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle. Implement and maintain Django-based applications Use server-side logic to integrate user-facing elements. Develop software related to asset management Write and implement software solutions that integrate different systems. Identify and suggest various opportunities to improve efficiency and functionality. Coordinating the workflow between the graphic designer, the HTML coder, and yourself Creating self-contained, reusable, and testable modules and components Continuously discover, evaluate, and implement new technologies to maximize development efficiency. Unit-test code for robustness, including edge cases, usability, and general reliability. Provides information by collecting, analyzing, and summarizing development and service issues. What you will need to thrive: 2 to 6 years of experience in Django, Python, APIs, Numpy, Pandas, PostgreSQL, Git, AWS, Docker, REST, NoSQL, MySQL, JavaScript Experience of working with Windows and Linux operating systems. Familiarity with Python modules like SQL Alchemy, Sanic, Flask, Django, Numpy, Pandas and Visualization modules Experience in writing tests with PyTest Strong knowledge of REST API Experience of working in an Agile environment, particularly with Scrum/Kanban processes The ability to deliver required functionality working with UI as well as database engineers Good team working skills are a must for this role Good problem solving abilities Accountability and strong attention to detail Working knowledge of GIT and GITHUB Education & Experience: Bachelors degree in IT Information Security or related field required; Masters degree Desirable. Core competencies: • Communication, Coding & Team management Role: Software Development - Other Industry Type: Software Product Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills PandasPythonFlask DjangoNumpy
Posted 1 day ago
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Typically responds within 2 days
Job description Maintain and secure IT systems, servers, and networks. Monitor performance, resolve issues, support users, and automate tasks to ensure reliable, efficient, and secure infrastructure operations. Role: System Administrator / Engineer Industry Type: Software Product Department: Engineering - Hardware & Networks Employment Type: Full Time, Temporary/Contractual Role Category: IT Network Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills System Administration VMwareHyper-VSystem MaintenanceNetwork ManagementSystem SetupScripting LanguagesVeeamAntivirusEncryptionMonitoring ToolsOperating SystemsFirewallCron JobsAWS
Posted 1 day ago
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Typically responds within 2 days
Job description Analyze IT operations and data to spot improvement opportunities. Collaborate with stakeholders, model processes, support tech implementations, and deliver clear documentation to boost efficiency and align with business goals. Role: Business Analyst Industry Type: Software Product Department: Data Science & Analytics Employment Type: Full Time, Temporary/Contractual Role Category: Business Intelligence & Analytics Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills It Business Analysis Communication SkillsExcelAnalytical SkillsConfluenceDocumentationVisioIt SystemsSDLCSQL
Posted 1 day ago
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Typically responds within 2 days
Job description Accurately input, update, and maintain data in systems and files. Verify and correct errors, organize records, generate reports, and ensure data security to support smooth business operations and decision-making. Role: Back Office Operations Industry Type: Software Product Department: Customer Success, Service & Operations Employment Type: Full Time, Temporary/Contractual Role Category: Back Office Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Data Entry Google SheetsTypingExcelMS AccessSpreadsheetsComputer OperatingMS Office
Posted 1 day ago
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Typically responds within 2 days