Job description Role & responsibilities Handle end-to-end customer relationship management from inquiry to post-sales support. Maintain and update the CRM database (like Salesforce, Zoho, or internal tools) with accurate client information and interaction history. Manage and track lead conversions, follow-ups, and timely communication. Coordinate with sales, marketing, and operations teams for smooth workflow and client updates. Ensure timely resolution of customer queries, complaints, or issues. Create and share daily/weekly/monthly reports on customer engagement, lead status, and follow-ups. Drive customer satisfaction and retention through proactive communication. Assist in automating workflows to improve the customer journey and internal efficiency. Handle bulk communication (SMS, email, WhatsApp campaigns) to nurture leads. Collect feedback and conduct customer satisfaction surveys. Is able to handle our software "Forequity" Role: Customer Service Industry Type: Real Estate Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer SupportSolving QueriesClient Satisfaction Communication Skills

Job description Responsibilities: * Greet visitors & clients * Maintain front desk operations * Manage phone calls & messages * Coordinate deliveries & packages * Provide exceptional customer service Annual bonus Role: Customer Engagement Industry Type: IT Services & Consulting Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Sales Support & Operations Education UG: Graduation Not Required Key Skills Front DeskReception

Job description Responsibilities: Communication with customers assigned foreign language (reception and processing of incoming queries via phone, email, live chat); Providing support to clients; help with current issues; Registration of information in the database. Required Candidate profile Requirements: Excellent knowledge of Bengali and English; Expertise in specific language both in speech and writing; Customer orientation and ability to adapt to different types of characters. Role: Customer Service Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills BengaliEnglishCustomer Support Communication SkillsWritten CommunicationGrammar

Job description Responsibilities: * Lead business growth through strategic planning & execution * Manage client relationships with exceptional service * Drive revenue expansion opportunities * Develop new business prospects & close deals Performance bonus Role: Business Development Manager (BDM) Industry Type: Advertising & Marketing Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: BD / Pre Sales Education PG: MBA/PGDM in Advertising/Mass Communication, Marketing, Operations Key Skills Skills highlighted with ‘‘ are preferred keyskills Proficiency in CRM software and Microsoft Office Suite along with Creative problem solving and strategic thinking skills.Lead GenerationClient Relationship ManagementBusiness DevelopmentMicrosoft Office Suite EnglishHindi

Job description -Own & grow VIPs in the app -Revenue forecast & corrective actions -Connect with top players via email & FB -Set revenue targets, track purchases -Implement VIP bonuses, challenges -Create & nurture VIP personas -conduct Survey for player preferences Required Candidate profile -Must be Comfortable with 12PM - 8PM Shift -Self-driven & passionate individual -Excellent communication with international users -Strong analytical skills for metrics and MIS -work with stakeholders Role: Chat Support Industry Type: Gaming Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Non Voice Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills International ProcessInternational Chat Process Email SupportInternational ClientsInternational Non VoiceChat SupportEmail WritingInternational BPO

Job description We are seeking a Purchase Manager to oversee the procurement operations for our construction projects.Candidate will be responsible for sourcing, negotiating & purchasing high-quality construction materials and supplies within budget and timeline. Role: Procurement / Purchase Manager Industry Type: Real Estate Department: Procurement & Supply Chain Employment Type: Full Time, Permanent Role Category: Procurement & Purchase Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Material ProcurementVendor NegotiationRaw Material ProcurementPrice NegotiationProcurement Management Purchase Management

Job description Role & responsibilities Key Responsibilities: Act as the single point of contact (SPOC) for all allocated corporate clients Should have a flair for sales/insurance in general Should be ready to travel anywhere within India for client meetings Coordinate with internal sales team for client meetings Coordinate with internal operations team for hassle free processing of policies Basic Knowledge of General Insurance Industrys retail product offerings Conduct daily corporate meetings (both online and offline) to promote products and services C2R platforms Explain the C2R concept, product benefits, USPs, and DIY link functionalities to all relevant corporate stakeholders and decision makers Provide product demonstrations and detailed walk-throughs of the journey Explain and ensure adherence to the SOP for successful product launch and ongoing engagement Liaise with the central team to share onboarding requests and coordinate enablement support Conduct orientation sessions for corporate HR teams and their employees, both online and offline Circulate marketing communication and collaterals to promote awareness and adoption. Address and resolve any escalations or concerns raised by corporate partners in a timely and effective manner Preferred candidate profile Required Skills & Competencies: Excellent communication and presentation skills for client-facing engagements Strong relationship management and stakeholder coordination abilities Experience in corporate sales, client servicing, or insurance/financial product marketing Ability to manage escalations and handle queries with professionalism and clarity Tech-savvy with understanding of digital platforms and DIY tools Ability to travel locally for in-person meetings and demos Excellent team player. read more Key Skills Skills highlighted with ‘‘ are preferred keyskills General InsuranceField SalesMotor Insurance Banca SalesVehicle InsuranceCommercial Vehicle

Job description Responsibilities: * Meet sales targets * Maintain customer relationships * Generate leads through cold calling, email campaigns & networking events * Close deals with persuasive communication skills Provident fund Role: Sales Support & Operations - Other Industry Type: Engineering & Construction Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Sales Support & Operations Education UG: Any Graduate Key Skills EnglishSales And MarketingHindi

Job description About Us Vandana Global Limited has been empowering India Since 1996. Registered in Mumbai and working from Raipur Chhattisgarh. The group has positioned itself today to create high value across diverse domains with four key differentiators are state of the art manufacturing technology, efficient quality management, on-time delivery, and commitment to consumer satisfaction and support. Vandana Global today boasts of successes in a range of domains including Manufacturing of Sponge Iron, branded TMT bars as TMTNEXT, Wire rods, Pig Iron, Billet, branded Ferro Alloys as FEROTON, and Power (Thermal, Solar, and Wind). A company deeply rooted in sustainable development and bold progressive ideas; We support a Self - Sufficient Developing nation with its core Technology and Work Ethics. Job Summary: We are looking for a detail-oriented and experienced Quality Engineer for our Steel Melting Shop (SMS) to ensure strict adherence to metallurgical and process quality standards. The candidate will play a key role in maintaining product consistency, monitoring quality parameters, and supporting process improvements in steel melting operations. Key Responsibilities: Monitor and ensure the quality of steel produced in the SMS through continuous inspection and sampling. Conduct analysis of raw materials, scrap, and additives for chemistry and quality standards. Maintain and calibrate spectrometers, temperature measuring devices, and other quality-related equipment. Verify heat chemistry before casting and ensure corrective actions are taken if deviations occur. Conduct root cause analysis for quality defects like inclusion, cracks, segregation, etc. Coordinate with production and maintenance teams for corrective and preventive actions. Review and ensure compliance with internal and external quality standards (e.g., IS, ASTM, BIS). Document and maintain records of test results, heat reports, and process deviations. Assist in developing quality plans, SOPs, and inspection checklists. Participate in audits internal, customer, and third-party – and ensure closure of NCs (Non-Conformities). Work on continual improvement initiatives such as Six Sigma, Kaizen, or Lean practices (if applicable). Key Skills & Competencies: In-depth knowledge of steel manufacturing and melting processes (Induction Furnace / EAF / BOF). Hands-on experience with spectrometer operations, slag analysis, and chemical testing. Familiarity with quality tools – 5 Why, Fishbone, Pareto Analysis, etc. Understanding of BIS, ISO 9001:2015, and other applicable standards. Good communication and reporting skills. Strong analytical and problem-solving abilities. Preferred Background: Experience in a similar role in integrated steel plants or SMS-based mini steel plants. Exposure to TMT, Billet, or Slab production lines. Working knowledge of ERP systems (SAP / Oracle) is an added advantage.Role & responsibilities Preferred candidate profile Role: Quality Assurance and Testing - Other Industry Type: Iron & Steel Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Quality Assurance and Testing Education UG: B.Sc in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills Steel Melting Shop bscmagneeseorerammingmassCoalSponge IronSMScokebilletsQuality Testing

Job description Get a Joint Certificate from HDFC Bank & NIITIFBI - "Certificate in ACE Banker Program" Role: Operations Manager Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Any Graduate Key Skills Good Communication In EnglishWill handle all banking operations