Job description We are looking for a technically proficient and client-focused professional to provide architectural guidance, hands-on support, and seamless communication between clients and our CS & product development team. This role involves identifying technical & operational challenges, implementing effective solutions, and ensuring customer feedback drives future product enhancements. By combining technical expertise with strategic collaboration, you will play a key role in driving adoption and optimizing both customer experience and product innovation. Customer Adoption and Utilization: Drive and enhance customer adoption of products, solutions, and workflows through proactive engagement and evangelization Work closely with key account stakeholders to understand their operational needs and align product utilization accordingly Should act as an expert / advisor for solutions used within client infrastructure Operations Support and Coordination: Coordinate operational support to ensure seamless integration and functionality of products within the customers environment. Ensure adoption of solution is maximised across all Vizrt products & solutions Coordinate with support teams to address technical issues promptly and effectively, ensuring minimal disruption to customer operations. Escalate appropriately Cross-Functional Collaboration: Collaborate with internal CS teams including support, professional services, presales, and sales to deliver cohesive customer experiences Facilitate knowledge sharing and best practices across teams to optimize product performance and customer satisfaction Feedback and Product Improvement: Gather and analyze customer feedback to identify product enhancement opportunities. Channelling this feedback to Vizrt Provide actionable insights to the Vizrt Product Development team to improve product performance, usability, and value proposition Technical Expertise and Training: Serve as a technical subject matter expert for the customer, offering guidance on product features, configurations, and troubleshooting Conduct training sessions and workshops for key account stakeholders to maximize their proficiency and utilization of the software Relationship Management: Act as a trusted advisor, offering strategic guidance and solutions to align with their business objectives and operational needs Performance Monitoring and Reporting: Monitor and analyze product performance metrics and usage patterns within the key account Generate regular reports and updates on adoption rates, support issues, and customer feedback to internal stakeholders Continuous Improvement and Innovation: Self-develop and maintain knowledge of industry trends, competitor activities, and emerging technologies relevant to the customers business Proactively recommend innovative solutions and enhancements to maintain competitive advantage and drive customer satisfaction To act as a Technical Lead/Advisor on all Project Delivery, liaising with the Project Team to ensure a full understanding of the Customers workflows is considered Work, in partnership with the Project team to assist with onsite delivery, upgrades and system configuration Assist in project management activities related to product implementations, upgrades, and customizations Documentation and Knowledge Management: Develop and maintain comprehensive documentation including user guides, FAQs, and best practices Contribute to knowledge management systems to facilitate self-service and support efficiency for the customer Bachelors degree in computer & engineering in related fields Proven work experience in Broadcast and Media industry Technical Knowledge: In-depth understanding of broadcast engineering and workflows, Vizrt products and solutions Strong communication skills both written and verbal Ability to adapt to changing environments and client needs Flexible to travel to customer installation sites/Vizrt offices as required Role: Technical Consultant Industry Type: Film / Music / Entertainment Department: Consulting Employment Type: Full Time, Permanent Role Category

Job description Looking for training jobs in Siliguri that offer real career growthFusion CX is hiring a Process Trainer in Siliguri to support our expanding e-commerce operations. If you have hands-on experience delivering e-commerce training programs and a passion for enabling frontline performance, this is your opportunity to join a global customer experience leader at the forefront of digital retail transformation. Job Description Process Trainer About the Role As a Process Trainer based in Siliguri, you will be responsible for delivering effective and engaging training sessions for customer support associates aligned with e-commerce accounts. You will play a key role in preparing new hires, supporting ongoing learning, and reinforcing process updates while driving excellence in service delivery and compliance. Key responsibilities of an e-commerce process trainer in Siliguri Deliver new hire training, process-specific sessions, and refreshers for e-commerce campaigns Ensure that all trainees meet quality benchmarks and performance expectations during and post-training Collaborate with operations, QA, and client teams to ensure consistency in training delivery and accuracy of content Maintain detailed documentation of attendance, performance, and feedback Monitor trainee progress through assessments and evaluations, offering coaching where required Stay current with process updates and revise training materials accordingly Foster an interactive and inclusive learning environment that supports diverse learner needs Job Requirements Process Trainer Qualifications and requirements of an ideal candidate for the role of process trainer in Fusion CX Siliguri: Minimum graduate degree in any discipline Prior experience in e-commerce training or onboarding roles is mandatory Strong communication and facilitation skills Proven ability to work with cross-functional teams in a fast-paced, target-driven environment Good understanding of customer service KPIs, service workflows, and performance improvement strategies Familiarity with digital learning tools and training methodologies Must be based in or willing to relocate to Siliguri Why Join Fusion CX At Fusion CX, we empower trainers to shape talent, support global CX campaigns, and drive real impact. As part of our Siliguri team as an ecommerce process trainer, you will benefit from: A vibrant work culture that values learning, creativity, and performance Exposure to world-class e-commerce clients and ever-evolving processes A supportive leadership team invested in your professional development Opportunities for internal mobility, skill enhancement, and long-term career growth If you are looking for trainer jobs in Siliguri or want to advance your career with a leading CX company in the e-commerce space, this is your next move. Apply today and start impacting where it matters most through knowledge, training, and transformation. Role: Process Trainer Industry Type: BPM / BPO Department: Teaching & Training Employment Type: Full Time, Permanent Role Category: Corporate Training Education UG: Any Graduate PG: Any Postgraduate Key Skills TrainingTraining deliveryService deliveryQAE-commerceCustomer supportCustomer serviceCustomer experiencePerformance improvementMonitoring

Job description Role : Process Specialist Experience : 1 - 2 years Location: Visakhapatnam Essential Functions: Good knowledge of telecommunications/utility and invoice processing Ability to handle client chats and emails Basic understanding of the billing process Proficiency in MS Office Flexibility with shift timing Good typing skills Role: Bilingual / Multilingual Support - Non Voice Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Non Voice Education UG: Any Graduate PG: Any Postgraduate Key Skills bpoaccounts receivablebrowsingaccounts payablecomputer operatingsapback officecustomer servicepivot tableinvoice processingvlookupreconciliationexcelchattypingemail supportnon voicedata entryfinanceemailinternet

Job description Are you an individual who is sociable, leadership-oriented, and experienced in the healthcare processesAre you searching for customer service or team leader jobs in Mumbai or healthcare jobs in the Mumbai customer service spaceIf you answer yes, here is an ideal team leader role for you! We are offering a fantastic opportunity for such individuals to join us as Team Leader for a healthcare revenue cycle management (RCM) client in Mumbai. In this role, you will be pivotal in steering a team of Representatives toward engaging customers and achieving satisfaction, contributing significantly to the team s success and the organization s goals. Job Description A Team Leader in the healthcare revenue cycle management or RCM team will perform the following duties: Guide a dedicated team of Representatives, providing clear direction, instruction, and motivation. Drive the team to achieve critical results that align with organizational and business objectives. Leverage your understanding of individual team members strengths, weaknesses, and motivations to maximize team performance. Oversee task completion and ensure the achievement of desired account outcomes. Job Requirements A successful Team Leader for the healthcare revenue cycle management (RCM) team will require the following qualifications, experiences, and skills: A Bachelor s degree is desired, preferably in a healthcare-related field. Strong communication and organizational abilities. Proficiency in the Microsoft Office suite, particularly Excel. High energy, passion, and a proven track record of meeting quotas. Advanced proficiency in English. At least two years of experience in a team lead or supervisory role. Minimum 1 year of experience in revenue cycle management (RCM) within healthcare. Exceptional written and verbal communication skills, with the ability to manage deadlines and compile reports. In-depth understanding of performance metrics and excellent decision-making skills. Why Join Our Team: As a team leader in our healthcare-focused process at Fusion CX, you will have the chance to cater to clients needs and harness your natural leadership skills to manage representatives handling RCM or revenue cycle management. We value the experience and knowledge that comes with a healthcare background, and we are eager to integrate such expertise into our team. So, if you are searching for US healthcare jobs in Mumbai customer service or team leader jobs in a global customer experience company, join us. You will enjoy a dynamic RCM team leader role where your contributions directly impact our operational success and where your capacity for decision-making and time management is utilized and developed. We look forward to having you on board if you seek a role where your leadership can flourish and drive results. Role: Operations - Other Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills parkingTime managementFocusCustomer serviceCustomer experienceManagementUS healthcareRevenue cycle managementMS OfficeOperations

Job description What we want to accomplish and why we need you Suki is a leading technology company that provides AI voice solutions for healthcare. Its mission is to reimagine the healthcare technology stack, making it invisible and assistive to lift the administrative burden from clinicians. Its flagship product is Suki Assistant, an AI assistant that uses generative AI to automatically create clinical documentation by ambiently listening to patient-clinician conversations. Suki helps clinicians complete notes 72% faster on average, assists with other tasks including coding and answering questions, and generates incremental revenue for organizations, delivering a 9X ROI in year 1. Suki also offers its proprietary AI and speech platform, Suki Platform, to partners who want to create best-in-class ambient and voice experiences for their solutions. Clinicians that use Suki already spend over 70% less time on administrative tasks, and we re striving to do even better. Come and join us! We are a user-driven company and are committed to making sure every pixel of our product is in service of the clinicians. We re a team of technologists, clinicians, and industry experts working together to push the limits on technology used in medicine. We re confident enough to move fast and talented enough not to break things. Check out this short video to learn more about our mission and our culture. What will you do everyday? The Customer Success team at Suki is a strategic, cross-functional group responsible for ensuring the successful adoption, retention, and growth of our clients and partners (enterprise healthcare provider organizations). We act as trusted advisors to our customers - clinicians, administrators, and healthcare executives - helping them realize the full value of Suki in streamlining documentation and improving workflow efficiency. To ensure long-term success and strong partnerships, the team delivers personalized engagement with key stakeholders throughout the customer journey. As a member of the Customer Success team, you will be responsible for leading strategic initiatives for the Customer Success team, managing a team of specialists, supporting key Enterprise Customer deployments, and serving as the key point-of-contact for our Business Operations team in India. You will be a player-coach, driving execution, operational efficiency and quality outcomes for the organization including supporting key enterprise deployments yourself. You will report to the Director of Customer Success and be responsible for managing complex, cross-functional projects - from defining scope and timelines to overseeing development, implementation, and stakeholder communication. Program Managers ensure that initiatives are delivered on time, within scope, and on budget. You will lead meetings, document requirements, coordinate across teams, and resolve project issues to keep work on track. Strong communication skills are essential, as this role serves as the primary liaison between internal teams, vendors, customers, and leadership. You ll own strategic programs that enhance operational efficiency, manage quality assurance efforts, and support workforce optimization, all while seeking ways to improve both customer and internal team experiences. You and your team will help drive customer projects from deployment and pilot phases through expansion. Working closely with Customer Success leads on each account, your team may support initiatives such as project coordination and documentation, planning, scheduling, tracking client health, and establishing processes to enhance the customer experience all with an eye toward scalability and automation. We re looking for a mission-driven, highly motivated team member who is excited by the opportunity to support the scale of an evolving operation and shares our vision of reducing the administrative burden on providers. Responsibilities include but are not limited to: Leadership and Team Management Manage Customer Specialist and Business Operations teams within Customer Success, overseeing execution and

Job description Lead, inspire, and mentor the creative team guiding concept development, execution, and refinement across a range of digital and print deliverables for an array of pharmaceutical clients Collaborate with Agency leadership to define and execute the long-term creative vision, personality, and identity of the agency Own the agency s evolving creative vision and standards, ensuring every output meets high-quality expectations and client needs Work hands-on in developing creative concepts, producing and reviewing design work, and providing strategic, visual, and verbal direction Actively participate in brainstorming sessions, provide feedback on in-progress work, and collaborate with team members to shape and evolve ideas Serve as the creative lead for specific client accounts maintaining strong relationships, aligning work with brand and business objectives, and supporting regulatory requirements (e.g., MLR, ISI, fair balance) Champion creative excellence across the agency, balancing originality, impact, and compliance Work closely with operations, project, and account teams to manage resourcing, team capacity, timelines, and project budgets Support business development by contributing to pitch decks, presenting creative thinking in selling situations, and helping grow client relationships Play an active role in team growth vetting new hires, identifying emerging needs and opportunities for new capabilities, and helping to shape core service offerings as the agency scales Desired Experience and Skills Demonstrated ability to lead creative strategy, ideation, and execution across multiple channels digital, print, presentations, banners, social, and more Prior experience working in the market access space, background in oncology, rare disease, or other specialty pharma spaces is a plus Hands-on proficiency in Adobe Creative Suite, Figma, PowerPoint, and other relevant tools Exceptional visual design skills and the ability to give clear, constructive feedback to creative teams Strong track record of mentoring creative teams and fostering professional growth Skilled in building relationships with clients, internal teams, and external partners Strong cross-functional collaboration and communication skills Experience supporting new business pitches, presenting and selling creative ideas to clients, and contributing to the growth of an agency or business unit Comfortable shifting between high-level thinking and hands-on design, as needed, in a collaborative organizational environment that values flexibility and accountability Familiarity with pharmaceutical marketing and regulatory constraints (MLR, ISI, fair balance, referencing) A strong understanding of brand strategy and its role in creative execution Preferred Qualifications 8+ years of experience in creative roles, including at least 3 years in a senior or leadership capacity (prior agency and pharma experience strongly preferred) Strong portfolio showcasing conceptual thinking, brand development, and multichannel execution (digital, print, presentations, banners, emails, etc.) Experience building or leading teams in a startup or growing small agency environment Experience managing freelancers or vendors Familiarity with the market access space including key access trends and terminology Compensation: Base salary range: $125,000 - $200,000 depending on experience. Generous incentive compensation structure. Benefits Package: 401k - generous employer match with immediate vesting and financial planning resources Comprehensive medical, dental and vision coverage options effective day 1 of employment Flexible spending account (FSA) or Health Savings Account (HSA) Company paid insurances including Short- and Long-Term Disability and Life insurance as well as additional voluntary options Paid parental leave for all new parents Health & Wellness Benefit (e.g., gym memberships; $1000 reimbursement annually) Employee Assistance Program Generous paid time off including vacation, sick days, floating and company holidays Blue Matter is an equal opportunity employer and do

Job description To ensure seamless accounting of Fiduciary portfolio assigned for either Client / Insurer or Third Party agents (Commission Agents). Accountable for collection and settlement of premiums/Claims from/to client/Insurer and ensuring resolution of queries if any Ensuring highest proficient handling as per Fiduciary perspective and accuracy for the accounts assigned Maintain minimum Productivity standard Liaising with clients and Insurers Debt collection and Outward credit due to the account holder. What is in it for you? All benefits as per the location HR policy will be applicable We will count on you for: To ensure timely delivery based on the agreed standards on accuracy and productivity Focus on Debt collection from clients for premiums/fees and claims from markets. Resolution of queries raised by client and Insurers including prompt response to their satisfaction. Ensure adherence to policies & procedures as per organization s standards and laid out SOPs Review of Process manual and seek clarity where required. Knowledge and Skills: Understanding of insurance and/or financial services sectors Education: Graduate (Commerce preferable) Eligibility: 2 years plus of experience in operations in financial services or off shore processing organizations What makes you stand out? Analytical ability Communication Planning and Organizing MS Office skills Precision based approach Role: Operations - Other Industry Type: Management Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills debt collectionClaimsAnalyticalFocusrisk advisorCommerceManualHRMS OfficeFinancial services

Job description Job Description Are You Ready to Make It Happen at Mondel z International? Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours. You will support our tax accounting policies and procedures by managing data, coordinating centrally managed tax accounting matters and processes, and reviewing local U.S. GAAP tax accounting issues and submissions. How you will contribute You will: Ensure legal compliance (filings and payments) for all indirect tax obligations. You will also manage internal and external indirect tax audits, response, negotiation and resolution. Drive a strong controls and compliance environment and ensure full compliance with our AER policies. You will also ensure that we comply with all tax local laws and regulations in your area of responsibility (country/area/region). Implement appropriate strategies and best practices to reduce overall tax liabilities and/or generate cash flow benefits within the legal framework. Drive for harmonization, efficiencies and improvements to ways of working and build a mindset of continuous improvement Build a high performing Indirect Tax team (Mondel z International Business Services and third party providers). You will also recruit and develop talent across indirect Tax and drive our AER talent agenda. Support our direct tax accounting policy and procedures by ensuring compliance with applicable U.S. GAAP and SEC disclosure requirements. You will ensure we deliver complete and accurate tax accounting calculations in a timely manner, including income tax expense, deferred taxes, current taxes payable and liabilities Contribute to a strong tax accounting control environment in Tax. You will ensure that our tax accounting policies are understood, and that proper controls and compliance are in place. Provide technical expertise in tax accounting matters and be responsible for obtaining pertinent business facts, data and documentation for the proper tax accounting treatment. Education / Certifications: Chartered Accountant with 12+ year relevant experience in Tax with a focus on Indian tax laws. Experience in managing a tax function within a multinational company. Strong knowledge of direct and indirect tax laws in India. Experience with tax planning, compliance, and reporting. Excellent communication, interpersonal, and analytical skills What you will bring A desire to drive your future and accelerate your career. You will bring experience and knowledge in: TECHNICAL EXPERTISE in U.S. GAAP tax accounting requirements and procedures including working knowledge of U.S. and non-U.S. tax laws and concepts. BUSINESS ACUMEN and understanding of our business and finance beyond the tax scope. Relevant tax accounting experience in a Big Four accounting firm and/or in a large global corporation. LEADERSHIP SKILLS including proven business partnering and communication skills across a large global, public company. GROWTH/DIGITAL MINDSET and the ability to identify strategic opportunities and leverage technology to improve operational efficiency and effectiveness. INTEGRITY and sound judgement in all decisions and interactions aligned with our values, policies and external regulations. Role: Manager Taxation Industry Type: FMCG Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Accounting & Taxation Education UG: Any Graduate PG: CA in CA Key Skills Business servicesIncome taxLegal complianceDirect taxGAAPCash flowTaxationIndirect taxationContinuous improvementOperations

Job description Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology At Pall Corporation, one of Danaher s 15+ operating companies, our work saves lives and we re all united by a shared commitment to innovate for tangible impact. You ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher s system of continuous improvement, you help turn ideas into impact - innovating at the speed of life. As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers solve their toughest challenges. Our products serve diverse, global customer needs across a wide range of applications to advance health, safety and environmentally responsible technologies. From airplane engines to hydraulic systems, scotch to smartphones, OLED screens to paper everyday Pall is there, helping protect critical operating assets, improve product quality, minimize emissions and waste, and safeguard health. For the exponentially curious, Pall is a place where you can thrive and amplify your impact on the world. Find what drives you on a team with a more than 75-year history of discovery, determination, and innovation. Learn about the Danaher Business System which makes everything possible. The Analyst, IT Compliance is responsible for hands-on SOX control testing activities and responsible to ensure assigned processes are compliant with SOX program requirements and deadlines This position reports to the Sr. Manager - IT Compliance and is part of the IT Compliance team located in Pune and will be an on-site role. Perform SOX control testing, process walkthroughs, and documentation reviews, including SOPs and policies. Identify, document, and communicate control issues and audit findings to control owners in a timely manner. Escalate control deficiencies to the IT Compliance Manager and participate in remediation planning with process owners. Support control owners in timely remediation of deficiencies and perform retesting for design and operational effectiveness. Maintain accurate records of controls and testing results to support reporting to senior management and Audit Committee. Contribute to continuous improvement of IT compliance and audit processes. Assist in preparing reports and updates for leadership on compliance testing progress and status The essential requirements of the job include: 5+ years of experience in SOX IT Controls testing and review enterprise applications across the IT ecosystem. Strong independent problem solving, project management and analytical skills in finance, accounting, or auditing related areas SAP application experience desirable Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate Sox-related concepts to technical and nontechnical audiences in all levels of the organization, up to and including Executive Management. Bachelor s Degree or equivalent It would be a plus if you also possess previous experience in: Strong hands-on experience with SAP IT General Controls (ITGCs) - including user access management, change management, and IT operations within SAP landscapes (e.g., ECC, S/4HANA). Proven ability to implement, test, and remediate SOX controls in SAP environments. Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), or other relevant certifications preferred - with a strong understanding of control frameworks (e.g., COBIT, NIST) and how they apply to SAP systems. Exhibit excellent analytic skills, the ability to manage multiple projects under strict timelines, and to work well in a demanding, dynamic environment and meet overall objectives. Pall Corporation, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info . At Pall we believe i

Job description We are seeking a talented IT Help Desk Specialist to join our team The ideal candidate should possess strong customer service skills, be detail-oriented, and have solid troubleshooting experience with macOS and Windows Proficiency in mobile device management (MDM) workflows, device trust, and zero-trust security principles is required Proficiency in VPNs and networking, and the ability to manage high-level projects are also essential This position will be hybrid from our Bengaluru office as part of our expanding site location EarnIn provides excellent employee benefits, including healthcare, internet/cell phone reimbursement, a learning and development stipend, and opportunities to collaborate with and travel to our Palo Alto HQ and Bangkok Site Our salary ranges are determined by role, level, and location WHAT YOULL DO In this role, you will provide comprehensive IT support to internal and external teams. You will take full ownership of IT processes from initiation to completion, continuously identifying opportunities for improvement. This includes assisting stakeholders with mobile device management and implementing robust security measures to safeguard company data and systems. You will also closely collaborate with the U.S.-based IT team to support global operations, shared objectives, and goals. You will configure and manage macOS and Windows environments, administer MDM platforms such as Jamf Pro, Microsoft Intune, and VMware Workspace ONE, and oversee user management across various SaaS applications. Strong communication and collaboration skills are essential, as is the ability to work effectively in a team environment. Proven experience in project management is required to lead complex initiatives and deliver high-quality outcomes. The role also demands strong troubleshooting skills and the ability to resolve technical issues quickly and efficiently. WHAT WERE LOOKING FOR Excellent verbal and written communication skills, with the ability to clearly articulate technical issues and solutions Required to be on-site at least 2 days a week and more as needed in our Bengaluru office. Strong customer service mindset and experience as the first point of contact for technical support via Slack, email, phone, and web conferencing. Demonstrated problem-solving skills with the ability to troubleshoot and resolve issues in a professional and timely manner, and follow up with users to ensure full resolution 3+ years of experience in IT support, sysadmin, and device management roles, with deep expertise in macOS and Windows ecosystems. Proficient in managing devices with MDM platforms such as Jamf Pro, Microsoft Intune, and VMware Workspace ONE, including deployment automation, patching, and enforcing security/compliance policies Skilled in SaaS and identity management tools such as Okta and Google Workspace; experienced with SSO, MFA, lifecycle scripting, and integrating systems like Slack, GitHub, Zoom, Jira, and endpoint security solutions. Familiarity with Jira project management and service desk platform Experienced with internal and external user onboarding and offboarding, including account creation/deletion, access provisioning/deprovisioning, and laptop provisioning/deprovisioning. Strong attention to detail in ensuring all work is completed on time and aligns with the company s security and compliance requirements Ability to train users on helpdesk processes, including IT and security policies and practices Strong teamwork skills and the ability to consider the big picture and consequences during the decision-making process Ability to follow written and verbal instructions and willingness to learn and develop technical and soft skills Strong appreciation for the importance of documentation in maintaining reliable and repeatable processes Self-starter who can work independently while consistently producing high-quality results Basic to intermediate scripting skills in Bash, PowerShell, or Python Role: System Administrator / Engineer Industry Type: Financial Services Department: Engineering - Hardware &