Job description Independently manage end-to-end delivery of data management services for single/multi-service projects, ensuring quality deliverables on time and within budget, to customer satisfaction. Provide comprehensive data management expertise to Clinical Data Management (CDM) team to provide high quality data management products that meet customer needs. Provide leadership and vision to the team in the areas of project planning, execution, and close-out; financial management; communications; and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead, Customer Site Manager, and/or a leadership role in a specific CDM task (e.g. Subject Matter Expert (SME). Comply with Good Clinical Practices (GCPs), applicable regulatory guidelines, SOPs, policies, and, where available, CDM guidance documents. Should have experience in study setup (all DM activities ). Did setup of minimum 2-3 studies on Rave Platform. Experience in writing URS for Data review reports. Screens and Edit Checks UAT experience. Essential Functions Client Management: Serve as primary point of contact for customer on data management deliverables manage multiple large studies or program of studies (possibly global) Provide leadership and senior support to DTLs on multiple large global studies/programme of global studies Provide leadership and senior support to DTLs on multiple large global studies/programme of global studies. Provide project management expertise working with customer data managers, key decision makers, and internal team members to manage continuous process improvements, issue escalation, workload projections, and provide technical expertise Lead direct negotiations with customer, e.g., timelines, financial, process, resources. Maintain strong customer relationships Ensure open communications with customer and IQVIA management to independently manage and meet contractual obligations Service Management: Meet with Data Operations Coordinator (DOC) and/or Data Operations team members on a regular basis to ensure milestones meet timelines and quality deliverables provide training and development on data management expertise to junior team members Establish strong communications with Data Operations team, functional leads, project managers and all other stake holders Independently manage DM service delivery with comprehensive DM process and technical expertise in executing projects Serve as the escalation point for unresolved data issues independently work with client data managers, vendors, internal team members for resolution Ensure appropriate resources are assigned to meet project deliverables Create and/or review and sign-off on all data management plan (DMP) documents Ensure service and quality meet agreed upon specifications per the DMP and contract/SOW Implement proactive quality management plans across multiple projects/programmes/customer account. Manage service performance and provide leadership to identify root causes of issues and implement remedial actions Continuously look for opportunities to improve service develop and work with team to implement plan to re-organise and drive change (possibly across a customer account) Ensure timely follow-up and resolution of compliance issues Serve as Subject Matter Expert (SME) Provide leadership and expertise in a specific CDM task or technology Serve as customer site lead for one or more customers Train and mentor junior DTL staff in DM expertise may coordinate the work of more junior DTL staff Independently maintain internal tracking databases and systems Financial Management/Business Development Support: Independently manage SOW/budget Review financial reports on a monthly basis and participate in project reviews as requested Identify out of scope tasks and track change orders to completion Participate in pricing discussions across customer account Serve as Project Manager for single service DM projects, including financial tracking, revenue recognition, and invoicing Independently support RFP process (review RFP documents, pricing, attend bid defense) Other: In

Job description Assist the Lady CEO who is an IIM pass out. Work Involves Anything & Everything needed to increase the productivity of the CEO. Talk to Customers - Manage Inventory - Manage Order Processing & Delivery - Manage the company WhatsApp account Required Candidate profile Living Within 5km of Banjara Hills Lady candidates only Must have Good Written and Spoken English Good Computer Skills Social Media Savvy Must be interested in Baking Role: Operations Manager Industry Type: Miscellaneous Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: B.Sc in Any Specialization, B.Com in Any Specialization, B.A in Any Specialization, Diploma in Any Specialization, B.B.A/ B.M.S in Any Specialization PG: MBA/PGDM in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills Administrative Support Delivery CoordinationFollow UpsBaking

Job description About Us SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Responsible for managing the collection portfolio (One or Multiple Dues Stages) performance through a team of Vendor Managers, Team Leaders & Tele calling Agents. Role Accountability Formulate strategies for low performing segments/markets and implement the same with vendor sites Guide vendors to design a competitive incentive plan to ensure performance improvement Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region/Channel level in order to identify gaps/issues/red flags and design solutions to fix root causes and highlight the same to relevant teams Share initial advisory with Strategy team on quality of overall portfolio or a particular segment thereof Liason with Strategy and Dialer teams to design appropriate call-service campaigns to cater to the changing needs in the portfolio with a view to ensure overall improvement in the portfolio-performances Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and Arbitration in order to extract on identified accounts and attend all camps as required Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning and portfolio balancing amongst various channel partners Review all vendor productivity metrics to ensure accuracy in vendor payouts Ensure adherence to BCP guidelines and DR drill schedules across all channel partner sites Ensure necessary training /certifications for tele calling staff in line with compliance requirements Ensure adherence to cost targets in tele collections operations Stay abreast of any sudden actions (taken by regulator/Govt/any entity) which may have impact on portfolio performance and update concerned stakeholders in a timely manner Scan the market for industry best practices and analyze internal processes to identify and recommend enhancement opportunities Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Ensure necessary training /certifications for tele calling staff in line with compliance requirements Measures of Success Flow rates as per MOU (into X to 150) Money collected Settlement Loss FTE/NFTE productivity PLI Penetration Tele Retention Rate FTE/NFTE training coverage Budget adherence in tele calling operations Customer complaints volume Cost reduction as per MOU Vendor SLA Adherence No adverse observations in internal/external audits Process adherence as per MOU Technical Skills / Experience / Certifications Credit Card knowledge along with good understanding of Collection Processes Knowledge of dialer strategies Experience of managing large distributed vendor teams Competencies critical to the role Stakeholder Management Result Orientation Analytical Ability Process Orientation Market Awareness Problem Solving Skills Role: Other Industry Type: Financial Services Department: Other Employment Type: Full Time, Permanent Role Category: O

Job description Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Sr. Executive Assistant Prudential (UK) in partnership with the HCL group plans to set-up a standalone Indian health insurance company to address the growing healthcare needs of the Indian consumer. This joint venture will combine Prudentials global expertise in insurance and financial services with HCL Group s experience in technology and healthcare solutions. Prudential, with its longstanding presence in India, already operates two leading businesses in life insurance and asset management with the ICICI Group. Prudential was also the proud sponsor of the 1983 Cricket World Cup, India s first World Cup Victory! Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a dynamic and customer-focused, Sr. Executive Assistant serves as a key strategic partner and operational support to senior leadership, ensuring seamless coordination, enhanced productivity, and effective communication within the organization. This role is pivotal in managing executive priorities, safeguarding confidentiality, and enabling leaders to focus on high-level strategic initiatives. Key Responsibilities Manage executive calendars, scheduling meetings, and ensuring time optimization. Coordinate travel arrangements, prepare expense reports, and handle logistics for executive activities. Act as a liaison between the executive and internal/external stakeholders, maintaining effective communication channels. Handle sensitive information with utmost confidentiality and professionalism. Assist in managing special projects and initiatives, tracking progress, and ensuring deadlines are met. Support planning and execution of organizational events, meetings, and presentations. Improve executive workflow by identifying bottlenecks and providing solutions. Develop and maintain systems for document organization, task prioritization, and efficient time management. Build and maintain positive relationships with key stakeholders, fostering collaboration and trust. Proactively anticipate challenges and offer solutions to streamline operations. Handle confidential documents and safeguard sensitive information. Qualifications and Skills A bachelors degree in business administration, communications, or a related field is often preferred. Professional certifications in executive assistance, project management, or office administration (e.g., Certified Administrative Professional - CAP) may be an advantage. Extensive experience (usually 5+ years) in executive support or high-level administrative roles. Proven track record of managing complex calendars, handling confidential information, and working closely with senior leadership. Ability to prioritize tasks effectively and manage multiple deadlines. Proficiency in creating systems for efficient workflow and documentation. Exceptional written and verbal communication abilities for drafting correspondence, reports, and presentations. Skilled at liaising with internal and external stakeholders diplomatically and professionally. Advanced knowledge of office software (e.g., Microsoft Office Suite, collaboration tools like Teams). Familiarity with calendar management tools and productivity software. Strong ability to anticipate challenges and proactively find solutions. High degree of professionalism and integrity in handling sensitive information. Strong relationship-building capabilities to maintain positive interactions with stakeholders. A

Job description Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. Prudential Health India is a Zero to One team undertaking a no-legacy, greenfield health insurance deployment in India, building journeys that truly empathize with the customer and offer a differentiated experience. To partner with us in this mission, we are looking for a talented Business Analyst to join our Business Solutions Group team in Mumbai. We are looking for exceptional talent with a passion for transforming the health insurance experience in India. If you have a deep and thorough understanding of the current state of the industry and a clear vision of what a transformed future could be like, for the scope detailed in this job description, we are eager to speak with you! As a Business Analyst, your typical week might include the following Manage health wellness business requirements and implementation in active collaboration with functional representatives. Solicit, develop, and validate business requirement documentation through a clear understanding of as-is vs to-be process, and document clear acceptance criteria for user stories. Lead brainstorming sessions with key stakeholders so that business requirements and opportunities are accounted for comprehensively while creating delightful experiences. Develop in-depth understanding of business processes, articulate use-cases, user-stories requirement documents/ change requests for identified features/ capabilities for applicable platforms and projects. Perform process impact analysis across various platforms, holding an end-to-end view of user journeys. Design Business Process Flows, Review with Key functional Stakeholders and Obtain signoff. Facilitate discussions, gather feedback, and ensure the proposed improvements align with the business process objectives. Partner functional process owners to support capability vision, strategy roadmap. Understand business objectives, processes, and products to make educated recommendations. Document business process flow diagrams and review with functional stakeholders. a) Identify pain points, bottlenecks, redundancies, delays, errors, or any other areas to enhance the process and dig deeper to uncover the root causes of the identified pain points and inefficiencies b) Check if the current process complies with relevant regulations and industry standards including legal/ compliance/ data privacy. c) Use techniques such as flowcharts, BPMN diagrams, or process maps to illustrate the sequence of activities, decision points, inputs, outputs, and the roles involved in applicable business processes d) Undertake iterations in signed-off Business Process Flow, when required, in collaboration with stakeholders to refine and finalize the next version. Manage stakeholder expectation based on current book of work and capacity, collaborate with key business stakeholders to understand business requirements, contribute to the platform technology roadmap driving day-to-day prioritization of work on capabilities, while collaborating closely with functional users Ensure that acceptance criteria are defined met; lead testing in collaboration with functional users including joint preparation review of test plan, test cases, user acceptance testing. You could be the right candidate if you have Have 7-9 years of total experience with any of these sectors: health insurance, wellness, payments, financial services e-commerce, insurance core systems, insurance tele-sales customer servicing. At least 3 years experience in health insurance is required. Have end-to-end knowledge of health insurance products, operations processes, and technology systems. Can understand high-

Job description Prudential s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed. At Prudential Health India (PHI), we are on a mission to make Indians healthier, while bridging the health protection gap. This is a Zero to One team undertaking a greenfield health insurance deployment in India committed to building journeys that will truly empathize with the customer and offer a differentiated, bespoke experience. To partner us in this mission, we are looking for a talented Sr. Executive - HR Delivery As HR Delivery specialist, you will be responsible to manage execute successful delivery of HR services across the organization HR Operations Compliance Assist in implementing HR operational strategies and policies in line with business needs and local regulations. Support in ensuring timely completion and submission of all compliance and regulatory reports. Assist in preparing HR dashboards and reports to track key HR metrics. Participate in internal audits and help with documentation and process adherence. Support with Payroll, Rewards and benefits administration Employee Lifecycle Management Coordinate and manage onboarding logistics, documentation, and stakeholder alignment to ensure a seamless new joiner experience. Collaborate with payroll and finance teams to ensure timely and accurate salary processing, including variable pay, deductions, and compliance-related activities. Support in administering employee benefits and ensuring employee records are accurate and up-to-date. Execute a smooth offboarding process by coordinating exit formalities and final settlements. HR Systems, Data Processes Maintain employee data in HRIS (myHR), ensuring accuracy and confidentiality. Support streamlining and automation of HR processes for operational efficiency. Ensure all employee documents and transactions are compliant with internal policies and legal requirements. Collaboration Support Work with cross-functional teams such as Admin, IT, Finance, and Operations to deliver an integrated employee experience. Provide timely support and resolution for employee queries related to HR policies, payroll, and processes. Contribute to continuous improvement projects within the HR delivery function. Location: Mumbai. What Youll Bring Graduate/Postgraduate degree in Human Resources or related field. 3-6 years of hands-on experience in HR operations, preferably in a fast-paced or high-growth environment. Familiarity with HR systems (Workday or similar) and comfort with data management and reporting. Strong knowledge of HR policies and working-level understanding of local labor laws. High attention to detail, strong organizational skills, and ability to manage multiple priorities. Demonstrated integrity, confidentiality, and commitment to service excellence. Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. Role: Background Verification Industry Type: Miscellaneous Department: Human Resources Employment Type: Full Time, Permanent Role Category: HR Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills Health insurancePayrollAutomationData managemen

Job description Account Manager (Analytics) - KiE Square is seeking a motivated and results-driven Account Manager to join our dynamic team.- The ideal candidate will act as the primary point of contact for clients, ensuring strong relationships and satisfaction while helping them achieve their business goals through data-driven insights and analytics solutions. The Account Manager will be responsible for understanding client needs, managing projects, and working cross-functionally with internal teams to deliver high-quality solutions.Key Responsibilities:- Client Relationship ManagementServe as the main liaison between the company and clients, maintaining strong relationships and ensuring client satisfaction.- Client Retention & GrowthIdentify opportunities to enhance client engagements through upselling/cross-selling new analytics solutions, services, and technologies.- Project ManagementOversee the delivery of analytics projects, ensuring they meet client expectations in terms of quality, timelines, and scope.- Needs AssessmentWork closely with clients to understand their business challenges and analytics requirements, providing customized recommendations and solutions.- Collaboration with Internal TeamsWork with data scientists, analysts, and other technical teams to deliver projects on time and within budget.- Reporting & InsightsPresent findings, reports, and recommendations to clients, translating complex data analytics into actionable business insights.- Contract Negotiations & RenewalsHandle contract renewals and assist in negotiating terms that benefit both the client and the company.- Performance MonitoringTrack key metrics and client satisfaction to ensure client success and identify areas for improvement.Requirements:- EducationMaster's degree in Business, Marketing, Data Science, or a related field.- Experience4+ years of experience in account management, preferably in the analytics, data, or technology sector.- Analytical Skills: Ability to understand data-driven insights and communicate their business impact effectively.- Project ManagementProven experience in managing multiple projects simultaneously with attention to detail and meeting deadlines.- Communication Skills: Excellent written and verbal communication skills with the ability to present complex information clearly.- Client-FocusedStrong client service skills with a solution-oriented mindset and the ability to manage relationships across varying levels of seniority.- Tech-SavvyProficiency in analytics platforms, data visualization tools (e.g., Tableau, Power BI), CRM software, and Microsoft Office Suite.Preferred Qualifications:- Experience working in a consulting or analytics firm.- Familiarity with advanced data analytics techniques such as predictive modeling, machine learning, or AI.- Knowledge of industry-specific analytics solutions (e.g., financial, CPG/Retail, healthcare).ApplySaveSaveProInsights Role: Customer Success Manager Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: B.B.A/ B.M.S in Management PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills client servicingmachine learningartificial intelligenceaccount managementpredictive modeling project managementclient engagementpower bicrm softwaremicrosoft office suiteclient retentionmarketingtableauclient relationshipcrm

Job description Key Account Manager. In-office role, Gurgaon. About Zyla (www.zyla.in). Zyla Health is India's highest-rated personalized care management platform focused on improving health outcomes. Zyla enables care at scale for insurers and employers through its human-assisted AI on the 24x7 conversational Zyla app (consistently rated 4.7+). Some of our clients include Aditya Birla, Max Life, Care Insurance, HDFC Ergo, IBM, Godrej, Jindal Steels, DHL, Tata Steel, AstraZeneca, Pfizer. Care implemented by Zyla spans across medical, physical and mental health needs, and powered by a complete in-house team of Doctors and experts as well as our proprietary AI engines Athena, Lea and Iris. The care starts with a detailed health risk assessment of the population followed by personalized care journeys ranging from chronic disease management to wellness programs. Why will you love working with us- We are India's leading AI-powered care management platform.- Our vision is to be the de-facto healthcare expert in every home, providing access to the most personalized & real-time care to improve the quality & longevity of lives.- Zyla takes a clinical approach to provide hyper-personalized and real-time care delivered by an able team of experienced doctors & medical experts to improve the health outcomes of the user.- We have the finest talent across technology, data science, medicine, and management, and a product with an NPS of +70! We are one of the highest-rated Medical apps on the Google Play store (4.8+ consistently) and have been recognized by Google across Google App Excellence, Launchpad, and APAC programs.- Top-notch investors from India and the USA support us.- We proudly boast about our work culture, at the core of which lies user-centricity and the highest quality of empathy.- At Zyla, you will meet the diverse talent that has come from the most reputed institutes and work organizations.- Together, we set out to build the future of healthcare in India. Job Summary:- As a Key Account Manager, you will be responsible for managing and nurturing relationships with key clients to ensure long-term satisfaction and growth.- This role involves understanding client needs, coordinating with internal teams to deliver customized solutions, and achieving account-related business objectives. How you will make an impact: Strategic Account Ownership:- Take ownership and lead the scaling of key accounts within the pharma, insurance, and corporate channels of Zyla Health.- Devise and execute impactful strategies for client projects, ensuring seamless implementation and continuous measurement of KPIs. Client Success Management:- Drive customer engagement initiatives to enhance key success metrics, including increased product adoption, elevated Net Promoter Score (NPS), and reduced churn for higher renewal rates.- Conduct regular check-in meetings with clients through weekly, monthly, and quarterly business reviews to proactively address needs, concerns, and provide efficient solutions. Analytics and Insights:- Establish and manage insightful analytics dashboards that contribute to project growth and foster transparency with clients.- Utilize statistical expertise to derive actionable insights from data, driving informed decision-making. Customer Experience Optimization:- Ensure the delivery of the best user experience for Zyla Health customers.- Act as the primary point of contact for clients, fostering strong relationships and ensuring satisfaction. Team Leadership and Development:- Lead and mentor a team comprising account managers, data analysts, and operations associates.- Cultivate a collaborative and high-performing team culture, encouraging professional growth and skill development. We are looking for people who:- Minimum experience of 4 years in client servicing/managing accounts/upsell or cross sell.- Strong interpersonal and communication skills.- Excellent problem-solving and negotiation abilities.- Strong analytical skills with a focus on driving actionable insights (hands on knowledge on Excel must).- Ability to multitask a

Job description As the Key Account Manager for Franchise Partners, you will be responsible for developing and maintaining strong relationships with our franchisees, ensuring their success, and driving overall business growth. The ideal candidate will have a proven track record in key account management, a deep understanding of the edtech sector, and a passion for building and nurturing partnerships. Responsibilities: 1. Franchise Partner Relationship Management: - Develop and maintain strong, positive relationships with franchise partners. - Act as the main point of contact for franchisees, addressing their needs and concerns promptly. - Collaborate with internal teams to ensure effective communication and support for franchise operations. 2. Strategic Planning: - Work closely with the executive team to develop and implement strategic plans for franchise partner growth. - Analyse market trends, competitor activities, and customer feedback to identify opportunities for improvement. 3. Performance Analysis: - Monitor and analyze key performance indicators (KPIs) of franchise partners. - Identify areas for improvement and work collaboratively with partners to implement effective solutions. 4. Training and Support: - Coordinate training programs for franchise partners to ensure a thorough understanding of products/services and operational best practices. - Provide ongoing support to franchisees, offering guidance and resources to enhance their business performance. 5. Contract Compliance: - Ensure franchise partners adhere to contractual obligations and brand standards. - Conduct regular audits to assess compliance and address any deviations. 6. Conflict Resolution: - Act as a mediator in resolving conflicts between franchise partners and the company. - Implement effective solutions to maintain positive relationships and ensure mutual success. Qualifications: - Master's degree in Management. - Proven experience in key account management, preferably in a franchising environment. - Strong understanding of Stock Market Industry and market trends. - Excellent communication and interpersonal skills. - Analytical mindset with the ability to interpret data and make strategic recommendations. - Proven ability to drive results and achieve targets. - Ability to travel as needed to meet with franchise partners. This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion. Role: Key Account Manager Industry Type: Banking Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Enterprise & B2B Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills stock marketaccount managementrelationship managementfranchisingperformance analysis edtechsalesstrategic planningtraining programsconflict resolutiontarget achievementpartnershipskey account managementbusiness growthkey accounts

Job description Role Overview: J&J MedTech is recruiting for the Zonal Account Manager role, located at Lucknow. Leads a group of Individual Contributors to achieve/exceed sales targets for the Ethicon Wound Closure and Biosurgery Franchise within a designated territory - Lucknow , and in a manner, consistent with the CREDO, company policy and goals. The applicant must have an expert knowledge of the products responsible, and a good understanding of the other J&J products and service offerings. Has in-depth knowledge customers needs and sharpened competitive knowledge and market trends. Works with all levels of customer management and develops long-term positive customer relationships, building loyalty and confidence in J&J Medical as a preferred supplier. can plan, assign work, motivate, and coach the team while assuming responsibility for results of the team. Illustrative Responsibilities: Sales Turnover Sell franchise products within a territory in various market segments. Make significant contribution to the development of the regions business plan by implementing the strategic imperatives of the franchise. Provide weekly and monthly sales action plan to manager, reflecting the activities required in each account to achieve sales objectives. Anticipate unfavorable variance in sales and provide inputs and follow-up actions to prevent/close the gap Successfully negotiate and close complex deals in key accounts and with key customers. Lead in organizing trade displays and Conferences when required. Territory Management Conduct SWOT analysis for the territory responsible Develop/implement sales strategies and plans to achieve sales target Set realistic, attainable sales objectives by account and product group, and by monthly, quarterly, and annual targets In-depth understanding of customer needs to identify sales opportunities Tender management to participate in tenders for State and central owned govt institutions Actively pursue contract opportunities Responsible for maintaining/gaining market share in the territories handled as per plans Creatively plan for expansion of challenging territories and conversion of difficult accounts Identify opportunities for tapping into new market segments Participate in developing promotional support materials for use during sales calls Has broad understanding of internal organization (J&J) resources, priorities, needs relating to the business operations and achievement of sales plan Has detailed knowledge of sales process and expert selling skills to make effective sales call, to teach others, and to improve on current process Customer In-service Education & Training Develop and maintain strong relationships with all levels of customers. Develop key opinion leaders in the region and make engagement plan with them. Enable new procedure adoption in the region using relevant training intervention. Proactively identify Professional Education needs to develop the awareness level among customers. Product and Market knowledge Expert knowledge of products features, benefits, correct product application and usage, anatomy, physiology and medical procedure, knowledge, through practical experience, training programs, and learning from key end-users Has thorough information on competitors structure, culture, manpower, distribution, capabilities and weaknesses Analyze market trends, identify threats and opportunities and recommend and implement strategies and plans to address them Share competitive information and suggestions for countering competitors with colleagues Thorough knowledge of customers support for competitive products and services and develop plans to differentiate J&J/competitive offerings, to effectively influence customer preference to J&J offerings Expense, Equipment and Samples Judiciously manage AR, operating expenses, (transportation, A&P, entertainment, travel) while ensuring sustainable productivity in assigned territory. Seek prior approval for budget variations Ensure compliance of team to sample issue and co-ordination guidelines Agree expense budget/guidelines with im