Job description JOB OVERVIEW: This position is responsible for closely working with Area managers team, marketing/brand team and other stakeholders for managing individual chains/accounts/regions for driving sales of Ecommerce vertical. Key responsibilities will include Planning, Off takes , Relationship development, Team Management EXPERIENCE: Minimum of 7 to 10 years of experience in handling online channels with reputed FMCG/OTC Strong understanding and work experience with Amazon and Quick commerce accounts Must have worked with some key known brands in E Com Space Strong understanding and execution capabilities with Ecommerce marketplaces account Key Roles/Responsibilities Planning Developing the sales and marketing plan fore commerce for assigned portfolio. AOP and QOP To initiate and manage all margin negotiations Off takes Ensuring monthly, quarterly and annual off take Engage consumer with right product mix, consumer pricing, promotion vis vis competition Own new launches and performance by listing in time, visibility campaigns, off takes Relationship Management To ensure monthly, quarterly and annual sales action plan ( JBP ) is aligned and closed with the channel partners along with marketing plan To handle all margin negotiations, tot closure, revenue, campaign planning and collections. To work closely with support teams (finance, marketing, and SCM) and ensure adherence to processes managing the relationship with market place marketing agencies to develop strategy Ensure adherence to TOT by both ecommerce team and portal Monitoring and reporting Ensuring monthly, quarterly and annual primary sales through KAM Monitor and analysebusiness performance versus plan; sales, expenses, new listing, margin, forecasting accuracy Budget allocation to team Monthly review and develop action plans for performance Campaigns on AMS and FK account Plan marketing activities Maintain and Manage yearly calendar of activities/campaigns Ensure campaigns creation and execution in time Performance measurement of investments Deliver the planned outcome and ACOS/ ROI attributed sales Control and efficiently deploy budget for brand building across the portals Intervene to change campaigns/ bidding as per competition activities keeping budget under control Advertisement innovations to drive performance Observe evolving marketing trends on ecommerce and experiment to maximize the returns on investments Insights from performance of promotions and advertisement Track performance of marketing activities/ campaigns across the portals Build insights on campaign performance and suggest actionable point Role: eCommerce Manager Industry Type: Beauty & Personal Care Department: Merchandising, Retail & eCommerce Employment Type: Full Time, Permanent Role Category: eCommerce Operations Education PG: MBA/PGDM in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills Market Placeecommerce
Posted 2 hours ago
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Job description Position Summary: At Gruve, Customer Success is the foundation of everything we do. We are seeking a dedicated Customer Success Manager (CSM) to serve as a trusted advisor, ensuring customers realize the full value of our Cyber Security, Infrastructure, Customer Experience, and AI/ML services. You will focus on building customer loyalty, developing strategic relationships, and driving continuous growth by aligning Gruve’s services with the evolving goals of our customers Key Responsibilities: Own the customer journey from onboarding through service delivery. Build strategic and trusted relationships with key customer stakeholders. Understand customer business goals, identify expansion opportunities, and partner with the Sales team to position additional services. Conduct Quarterly Business Reviews (QBRs) and strategic planning sessions to highlight service outcomes, value metrics, and align future service delivery. Collaborate cross-functionally with the Sales and Delivery teams to ensure cohesive customer experience. Actively monitor service delivery performance and customer satisfaction. Mitigate renewal risks and resolve any customer challenges with the Delivery team. Drive customer advocacy by securing testimonials, case studies, and references. Optimize internal processes and initiatives related to customer success. Required Skills & Qualifications: Bachelor's degree in business, technology, or a related field. 8+ years of experience as a Customer Success Manager (CSM), ideally within the IT Services industry. Proven track record of driving customer success, retention, and account growth. Exceptional written and verbal communication skills. Extensive experience working with global customer bases. Knowledge of network security products (such as Cisco Secure Firewall, ISE, and SD-Access) is desirable. Strong analytical skills and experience using customer success platforms. Preferred Qualifications: Ability to thrive in a fast-paced and dynamic environment that is customer focused. PMP certification is a plus. Role: Customer Success Manager Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate, B.B.A/ B.M.S in Any Specialization Key Skills analyticalnetwork securitycustomer serviceverbal communicationbusiness developmentstrategic planningcustomer advocacycustomer satisfactionservice deliverycustomer loyaltywritingadvocacyonboardingcsmretentioncommunication skillscustomer experience
Posted 5 hours ago
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Typically responds within 2 days
Job description About Vymo Vymo transforms how financial institutions manage their distribution networks and collections operations. Our AI-powered DMS and CMS platform serves 350,000+ users across 70+ global financial enterprises, enabling banks and insurers to optimize performance across their distribution channels, and empowering banks to drive operational excellence in collections. Why Global Leaders Choose Vymo Vymo partners with financial institutions through a comprehensive solution that combines deep domain expertise with cutting-edge technology. Our platform's human-centric design, coupled with enterprise-grade scalability and AI-powered intelligence, delivers measurable business outcomes while ensuring high user adoption and engagement. Recognition & Trust Backed by $45M+ funding from Peak XV partners (formerly Sequoia), Emergence Capital, and Bertelsmann Investments. Trusted by leading global financial institutions including Berkshire Hathaway, AIA, AXA, SBI Life, HDFC Bank, Aditya Birla Capital, Tata AIA, ABSLI and many more! Recognized by Celent in their 2024 Distribution Management Solutions report, with an Advanced Functionality ranking. Featured in Gartner's Market Guide for Sales Engagement Applications and recognized as a "Strong Performer" in Forrester's Sales Engagement Wave Report. Microsoft 'AI for All' award winner for innovation in artificial intelligence Explore Vymo on https://vymo.com/ Product : The evolution of Vymo as a product can be broadly divided into three phases Lead and Activity Management: We provided a mobile-first lead and activity management tool that enabled large enterprises with distributed field sales teams to digitize their sales processes and get real time visibility into their teams productivity. Sales Engagement Platform: We built capabilities like nudges, goals, playbooks, performance dashboards etc that enabled large financial institutions to improve their business outcomes (faster time to convert, higher sales, increased productivity etc). Distribution Management Platform: We are currently in this phase. With a significant increase in the number of apps an average seller uses to perform their day-to-day business activities, financial institutions are looking to consolidate their tech stack. In addition, we realize that we have an opportunity to become an insurance “core system” by owning the end-to-end advisor life cycle - recruitment, onboarding, training, selling, engagement and performance management. Position Title: Program Manager - L&D (Contract) Location: Remote / Hybrid (as applicable) Duration: 6 Months Start Date: ASAP (Q1 FY26) -- About the Role We are seeking a proactive and structured L&D / Enablement Specialist (Contract) to help design, implement, and manage our learning ecosystem for the Customer Success & Account Management (CS/AM) teams at Vymo. This is a high-impact role focused on codifying internal knowledge, driving capability development, and embedding a learning culture across the function Scope of Work & Responsibilities 1. Enablement Infrastructure Setup Evaluate and implement an L&D tool/platform suitable for CS/AM enablement Ensure usability, scalability, and reporting functionality 2. Knowledge Centralization Collate and organize current product literature and internal documentation Work with SMEs to update all product and process knowledge into a structured repository 3. Learning Pathway Design Define customized learning journeys for all CS/AM roles (ICs and Leads) Identify role-based competencies and map them to curated learning modules 4. Cross-functional Knowledge Capture Collaborate with key leaders (e.g., Product, Strategy, Growth) to build contextual learning modules Vymos product thesis and company principles (e.g., from Yamini, Venkat) Solutioning frameworks, CS roadmap strategies, expansion playbooks, commercial best practices 5. Program Management & Evaluation Define and track completion rates, progress metrics, and assessment outcomes Recommend and implement evaluation mechanisms (e.g., quizzes, assignments, leaderb
Posted 1 day ago
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Typically responds within 2 days
Job description Job description- Sales Manager Role & responsibilities This position primarily focusing on Sales and Account Management to promote our solutions across all Key accounts within Bengaluru and PAN India Promoting all products and systems offered by AIGENISS and mapping all key accounts successfully. Products and Systems includes Smart Security Surveillance, Advanced VMS & Storage, Automated Access Control, Innovative Visitor & Time Management, AI Tools & IVA, PSIM, PIDS, Gates and HVM, Control Rooms, Structured cabling, and Networking etc. Added advantage on selling Industrial Telecom experience for large O&G and Industrial projects. Sales activities in all aspects, Identify and generate RFPs from key accounts, Sales Presentations and Negotiations. Also getting key accounts to do prelim presentations and convert for Mockup/POC/Demo and succeed with the sales conversions. Manage the complete sales cycle from initial prospect engagement through to deal close, and ongoing account management. Key Performance Indicators [KPI] Monthly/Quarterly Sales Growth New Leads generation and monitoring Pipeline value Lead conversion rate Calls and meetings per Salesperson Monthly Demos/PPT arranged by Sales team with Clients. Sales Volume by Vertical Sales Targets Competitive Intelligence Existing and New Client Engagement Average Profit Margin. Accuracy of monthly forecast commitment. Role: Sales Support & Operations - Other Industry Type: IT Services & Consulting Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Sales Support & Operations Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Fire Alarm SystemAccess Control SystemCCTVIBMSSecurity Systems
Posted 1 day ago
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Typically responds within 2 days
Job description Zycus is looking for a Lead Manager GTM. In this role, you will be required to leverage your understanding of the product, market and use cases to enable the company to sell better and faster. You will be involved in executing highly successful go-to-market strategies and delivering impactful narratives for our sales teams. Zycus is looking for a growth hacker responsible for driving go-to market activities. The incumbent would be responsible for performance marketing demand generation activities, with hands-on experience with managing LinkedIn campaigns, Google PPC/ analytics etc. You will work closely with marketing operations, sales, product, customer success and most other teams within the organization.What Youll Do:Demand Generation Understand the nuances of each market and develop market specific content & digital marketing plan to build awareness, interest, and consideration. Plan and manage integrated demand generation campaigns across different channels. E.g., email campaigns, PPC ads, LinkedIn paid campaigns etc. to build pipelines. Experience in Account Based Marketing campaigns (less about the technology, but more about the thought process) Planning and organizing roundtables & events (ground events / webinars) either own or 3rd party to generate leads. Optimize campaigns to maintain channel efficiency. Identify new channels for developing the sales pipeline. Generate relevant content covering whitepapers, e-books, case studies, blogs, research reports etc. Develop key partnerships with third parties like research houses, technology partners, knowledge partners etc. for running joint marketing programs. Build competitive intelligence and create shadow marketing programs. Identify relevant local PR / publications to drive branding initiatives. Teamwork & Collaboration Collaborating with internal stakeholders and cross functional teams to gather knowledge sources for working on all content and demand generation activities. External vendor and partner management wherever required. Engaging with industry influencers and creating a strong network of thought leaders What are we Looking For: A great leader who can make a big impact and lead the growth of our business. 10-12 years of experience in B2B SaaS marketing (Growth/ Go to Market) with deep understanding and experience in building sales pipeline. Ability to bring in creativity to the role, while also being deeply data-driven and analytical in approach. Well-versed with marketing automation tools such as HubSpot, Salesforce etc. Hands-on experience with managing LinkedIn campaigns, Google PPC/ analytics etc. Excellent written and verbal communication skills Astute analytical ability should have a natural flair for working with large data sets and identify trends and patterns to enable data-driven decision-making. Should be an MBA graduate from a Tier I B-School Why Should You Join Us?1. Cloud Product Company: We are a Cloud SaaS Company, and our products are developed by using the latest technologies like ML (Machine Learning) and AI (Artificial Intelligence). Our UIis in Angular JS, and we are developing our mobile apps using React.2. A Market Leader: Zycus is recognized by Gartner (worlds leading market research analyst) as a Leader in Procurement Software Suites.3. Move between Roles: We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization.4. Get Global Exposure: You get to work and deal with our global customers.5. Create an Impact: Zycus gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features.About UsZycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its integrated source-to-pay suite. Zycus powers its S2P software with the revolutionary Mer
Posted 1 day ago
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Typically responds within 2 days
Job description **Position Overview**: As a Corporate Legal Consultant, you will play a critical role in managing and advising on legal matters related to our corporate operations. The ideal candidate will have substantial experience with U.S. and Indian legal frameworks, including drafting and reviewing NDAs, MSAs, and various contracts. Additionally, familiarity with accounting principles or a background as a Chartered Accountant (CA) would be highly advantageous. **Key Responsibilities**: - **Legal Drafting and Review**: Draft, review, and negotiate Non-Disclosure Agreements (NDAs), Master Service Agreements (MSAs), and other corporate contracts. - **Regulatory Compliance**: Ensure compliance with applicable U.S. and Indian laws and regulations, including corporate governance and industry-specific requirements. - **Legal Advisory**: Provide strategic legal advice to the company on a wide range of corporate issues, including risk management, mergers and acquisitions, and corporate structuring. - **Contract Management**: Oversee the management and execution of contracts, ensuring that all contractual obligations are met and addressing any legal issues that arise. - **Collaboration**: Work closely with other departments, including finance and operations, to support business objectives and ensure legal alignment. - **Documentation and Reporting**: Maintain accurate and up-to-date records of all legal documents and transactions. Prepare legal reports and summaries as needed. - **Regulatory Updates**: Stay informed about changes in U.S. and Indian laws and regulations and advise the company on their impact. **Qualifications**: - **Educational Background**: Juris Doctor (JD) or equivalent legal degree from a recognized institution. Admission to the bar in [relevant jurisdiction]. - **Experience**: Minimum of [X] years of experience in corporate legal consulting or a related field, with a strong focus on U.S. and Indian laws. - **Skills**: - Expertise in drafting and negotiating NDAs, MSAs, and other contracts. - In-depth knowledge of U.S. and Indian legal systems, including corporate and commercial laws. - Strong analytical and problem-solving skills. - Excellent communication and interpersonal abilities. - Ability to work independently and manage multiple priorities effectively. - **Additional Advantage**: Certification or background as a Chartered Accountant (CA) is a plus. Role: Corporate Law Industry Type: Education / Training Department: Legal & Regulatory Employment Type: Full Time, Permanent Role Category: Corporate Affairs Education UG: LLB in Law Key Skills Skills highlighted with ‘‘ are preferred keyskills MoUNDAMSACorporate LawUS Law DraftingLegal DocumentationAgreementsIndian Taxation
Posted 1 day ago
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Typically responds within 2 days
Job description Job Title : Floor Manager Reporting To : Branch Manager / Managers Objective Summary: To ensure the proper functioning of the showroom. To monitor the sales, inventory, employees and all other related infrastructures within the showroom. Principal Duties and Responsibilities: Ensure that all customers are handled properly by the retail staff. In cases where customers cannot be handled by the retail sales assistants, Floor in charges to handle them. To ensure that the procedures, process and systems adopted by the management are being followed by staffs. To Suggest, Plan and implement in-shop display, layout and customer walk-ins so as to maximize sales, customer satisfaction, appearance and image of store for customers. To assess and Manage selling and customer service activities and staff competence in these areas, so as to optimize and sustain sales performance, profitability and customer satisfaction. To manage upkeep and ensure proper working condition of all infrastructures, equipment, fixtures and stock in showroom premises. To review employee performance and to suggest actions to be taken regarding a particular employee. To conduct daily briefings on the activities to be conducted with the staff. To attend the monthly meetings held at corporate office or to attend meetings as and when required by the top management in corporate office. To approve the leaves of the sales staff after it has been reviewed by the section in charge To maintain the movement register. To provide daily report to manager and top management. Controlling section supervisor’s & section heads. Follow-up of due compliance with shop rules and regulations, Ensuring proper attendance of customers by section staff & front office staff (floor coordinators) Inducing new methods for improving service and customer satisfaction. Ensuring the floor supervisors do proper follow up of customer feedback and reporting the necessary changes on account the same. Close monitoring of items passing during the beginning and end of the day. Arrangement of necessary number of staffs for smooth functioning of item passing. Reporting to the HR department the requirement of staff at respective sections. He/she shall ensure that the staffs under his/her team adhere to the HR policy regarding uniforms and timings. To ensure a proper shopping experience within the showroom.Role & responsibilities Preferred candidate profile Role: Department / Floor Manager Industry Type: Gems & Jewellery Department: Merchandising, Retail & eCommerce Employment Type: Full Time, Permanent Role Category: Retail Store Operations Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Floor Management Floor OperationsStore Operations
Posted 1 day ago
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Typically responds within 2 days
Job description Computer literacy: read more Key Skills Sales strategySales RepresentativeSales coordinationTime managementSales analyticsProduct salesCustomer serviceManagementOperationsData entry
Posted 1 day ago
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Typically responds within 2 days
Job description At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That s why we need smart, committed people to join us. Whether you re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain. We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth stor y while evolving your skills in a culture that will welcome your unique contributions? If so, lets start the conversation. About the role... As a M1(Supervisor, Business Process Operations) at Iron Mountain, your primary responsibility is to manage large scale customers, complex digitization operations at customer site and IMI facilities, supervise and manage KRAs of a reporting team below working with ground staff, plan optimized modus operandi for projects adhering by the SOP, doing POC (Proof of Concept) and assisting vertical leads in attaining monthly, quarterly, annual goals and budgets. You will be largely serving as a bridge in between Key Account Managers and Ground Delivery Team to ensure best quality deliverables and timelines, as specified. You should have a keen understanding on the scope of automation, integration of advanced technology, market trends on optimizing TMS (time and motion study), and smart productivity by reducing manual intervention. Qualifying Criteria... - Target oriented and self motivated team player with deep understanding of scanning, digitization, metadata, DMS (Document management system), workflow management and automation of repetitive tasks. - Must have previous experience of handling large scale judiciary projects. - Must be well versed in Malayalam. - Trade experience of minimum 5-7 yrs engaging team size of 50-100. - Experience in contributing to AOP, GP optimisation, project costing, RFP validating will be an added advantage. - Educational background: Graduate is must, MBA in Operations will be preferred. - Should have core knowledge of production scanners, market trends on scanning devices with minimum workable exposure of server handling. - Must be a customer oriented manager striking optimum balance between specified and agreed SOP with best standard practices of the digitization industry. - Deep understanding of Google Sheets, Docs, Presentation and MIS reporting with Google Data Studio will be an added advantage. - Knowledge of the competitive landscape for the trade will be appreciated. Category: Operations Group Role: Customer Success, Service & Operations - Other Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: Any Graduate PG: MBA/PGDM in Marketing Key Skills Business processMalayalamAutomationCostingMISWorkflowInformation managementDmsRFPLogistics
Posted 1 day ago
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Typically responds within 2 days
Job description To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce . Welcome to Salesforce. We re continuing our journey of growth and are looking to add a seasoned sales leader to our team who will assume leadership of a team of senior Account Executives and drive team performance for our Healthcare & Lifesciences, Real Estate and Education Industries, responsible for pitching all products and services of Salesforce. This leader will lead a sales team recognized for high-growth, long term sustainable success and its commitment to Salesforce values: Trust, Customer Success, Innovation, Equality and Sustainability Your Impact: Maintain and improve Salesforce s differentiated value and drive year-on-year growth in our business by growing sales in our existing customer base and developing & driving strategies for landing new customers. Drive long term employee success with a focus on coaching, development, and building a high performance team. Align and coordinate product, customer success, and services teams to deliver incredible success for our customers. Use and scale best practice from across the wider Salesforce business Responsibilities: Position the team to grow successfully beyond its current targets, increasing the revenue of the team year on year. Operating in a high-growth environment, this will likely be achieved by defining a clear and compelling plan. Effective prioritization. Translating business objectives into specific goals for the given area. Identifying new opportunities in industry verticals and driving expansion into them Using internal and external C-level resources to build a compelling, consistent vision for our enterprise customers Cross-functional engagement with Sales, Solution Engineering, Partner Alliances, Services & Employee Success. Defining a clear and compelling annual plan, driving a culture of strong execution, orientation towards developing new customer accounts, expanding existing ones and ensuring high retention rates on existing accounts. Managing the AEs to help drive and close both strategic/complex deals as well as regular run rate smaller deals. Development of the team, including recruiting, hiring and training new account executives on the sales process. Driving operational rigor: Overseeing the full cycle of sales: from developing sales campaigns, demand generation. Weekly, monthly, quarterly forecast meetings, business reviews, monitoring of the sales activity of the team, and tracking of results. Requirement (The Candidate): A proven sales leader with 15+ years of demonstrable success in enterprise sales, including significant recent experience in SaaS selling environments. Minimum of 5 years in a direct people management role, leading and developing enterprise sales teams of at least 5+ members, ideally including tenured sales representatives. Demonstrated experience in successfully managing and growing HRE (Healthcare & Lifesciences, Real Estate and Education) customer accounts. Drive consistent quota over-achievement with a SaaS/CRM sales team through strategic leadership, rigorous deal management, and a focus on monthly/quarterly execution. Develop and execute multi-solution sales strategies, building strong C-level customer relationships and clearly articulating transformative business value and ROI. Leverage consultative selling, strategic account planning, and executive presentation skills to secure key wins; experience with HRE ecosystem partners (ISVs, SIs) for growth is a major plus. Role: Sales Head (B2B) Industry Type: IT Services & Consulting Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Enterprise & B2B Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills Solution salesSalesHealthcareSales processAccounts ExecutiveSISOperationsMonitoringSalesforceAccount planning
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Typically responds within 2 days