Job description Who You ll Work With In this role, you will work closely with Arista s Sales team, channel partners, distributors, and resellers to ensure accurate order processing and fulfillment. You ll also collaborate with internal teams including Finance, Legal, Customer Support, and Logistics to address contractual, compliance, and shipping requirements, ensuring a seamless experience for our customers across the APAC region. What You ll Do Process purchase orders received from Arista s partners and end-customers and produce commensurate Arista Sales Orders. Ensure proper and accurate shipping logistics Perform requisite review of key terms on customer and partner purchase orders to ensure accuracy and adherence to existing contractual and pricing agreements Follow-up on customer related issues, including processing RMA requests. Support Attach - Ensure that purchase orders from customers and partners include requisite product support for the switches on their orders. Maintain thorough and accurate installed customer base and service contract information. Collaborate with Sales team to understand any special customer issues and situations. Develop and maintain understanding of the channel sales model, direct sales model and partner effectively with Distributors and Resellers. Clearly understand all product offering, subscription and renewal licensing models. Timely resolution of backlogged orders, and tracking of order cancellations to ensure accurate processing. Other duties/projects when required; particularly to help achieve SOX compliance Previous experience in sales, specifically orders management and software maintenance renewals, is preferred: 5+ years Must have attention to detail and ability to follow-up with Arista Account Representatives and/or Arista partners/customers on purchase order and shipping terms and issues. Must have excellent organizational skills with the ability to take initiative and work proactively with minimal supervision. Must have demonstrated ability to work independently as well as in a team environment. Must possess excellent customer service skills with an orientation towards helping customers. Must thrive in a results-driven environment. Excellent oral and written communication skills and strong computer proficiency. Strong command of English language. Additional languages would be an advantage but are not a requirement. Strong working knowledge of Microsoft Office applications and previous experience of Salesforce.com is desired Ability to review and interpret contractual terms and conditions. Knowledge of shipping logistics and shipping terms for APAC region Role: Customer Success Associate Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate PG: Any Postgraduate Key Skills Direct salesOrder managementSalesChannel salesCustomer supportCustomer serviceLicensingOrder processingProduct supportLogistics

Job description The role of a Specialist is to contribute to the overall account performance and profitability by implementing action plans, participating in strategic projects which in return will improve and maintain client satisfaction. Also, focus on customer and employee retention. Job title: Specialist-Operations Job Description: Education: Any Graduate Experience: 3+ years experience in Claims Administration, including 12 months in a supervisor capacity. Healthcare Industry Preferred Roles & Responsibilities: Provide day-to-day leadership support to supervisors and assists with KPI requirements. Participate in day to day Operations meetings to introduce and/or create action plans based on account requirements Identify areas of process improvement and work effectively within the organization to implement resolutions on a timely basis. Areas for improvement should be targeted at increasing client satisfaction and/or company profitability. Oversee necessary enhancements to client programs or servicing therein. This may include areas such as staffing, training, attendance and quality. Responsible for quality for all work performed by the team. Ensure support is provided to front line employees (Sr. Process consultants and Team Leader) Coordinate with Manager Operations to balance needs of individual teams with needs of the entire organization. Promote teamwork and cooperative effort. Help train and provide guidance to other Supervisors within the organization. Maintain a clean, safe, and unobstructed work area, and practice good safety habits. Provide internal and external customers with the highest quality service. Skills : Exceptional interpersonal, customer service, problem-solving, verbal and written communication, and conflict resolution skills. Proficiency with the necessary technology, including computers, software applications, phone systems, etc. Ability to understand basic data and take appropriate action. Ability to drive individual and team efficiency and productivity through effective and efficient metric management. Ability to coach, train, and motivate employees and evaluate their performance. Ability to strategically lead and develop team towards improved performance. Ability to delegate and manage work loads and projects across functions within the organization. Ability to problem solve, handle conflict, anticipate issues/concerns, troubleshoot problems, and proactively institute creative solutions. Location: BLR, Surya Wave BuildingIndia Back Button Refresh Tap to unmute If playback doesnt begin shortly, try restarting your device. This video is unavailable More videos on YouTube An error occurred while retrieving sharing information. Please try again later. Role: Operations Support - Other Industry Type: Management Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Support Education UG: Any Graduate PG: Any Postgraduate Key Skills Client satisfactionClaimsEmployee retentionStaffingConflict resolutionProcess improvementHealthcareCustomer serviceManagementAnalytics

Job description Are you curious, motivated, and forward-thinking? At FIS you will have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all rewarding. We are a Global Operations team providing best in class Cleared Derivate services to top tier investment banks and financial institutions. Our services include Trade clearance & allocation, Reconciliations, Trade Break Management, Exchange Funding & Client Margining, Brokerage, Static Data and Trade Lifecycle Management. read more Key Skills global operationsAutomationOperational riskReconciliationBusiness solutionsFinancial servicesSTPAuditingRecruitmentService operations

Job description Purchase Co Ordinator- Crewing Function To manage and execute all procurement-related activities within the Fleet Personnel Department (Crewing), ensuring timely creation and processing of Purchase Orders (POs), liaising with vendors, and maintaining compliance with company systems and financial protocols, specifically through the PAL system. Key Skills & Competencies Proficiency in maritime software, preferably PAL Strong organizational and documentation skills Attention to detail and accuracy Excellent verbal and written communication skills Ability to prioritize and multitask in a fast-paced environment Strong stakeholder and vendor management capabilities Basic understanding of maritime crewing and training requirements (preferred) Tasks Tasks shall include but not be limited to: 1. Purchase Order Management: Create POs in the PAL system for all Crewing and Training related activities including: Flight bookings Visa and travel documentation Safety gear issuance Value-added training courses Hotel accommodation Medicals (from approved vendors) Flag state endorsements and license processing Ensure appropriate PO categorization (Crewing, Training, etc.) for proper tracking and accounting. Attach all required supporting documents (invoices, quotations, approvals) with the PO before submitting for approval. Coordinate with departments to add missing vessel entities in PAL for accurate PO allocation. Maintain accurate and up-to-date records of all transactions and supporting documentation. 2. Vendor Coordination: Liaise with vendors on a regular basis to: Obtain Statements of Accounts (SOA), invoices, and cost estimates Share POs and follow up for acknowledgments Address queries or clarifications to prevent delays Ensure changes in vessel names, PO details, invoices, or payments are communicated in advance Initiate new vendor creation in PAL, including submission of relevant documentation and follow-up with finance/procurement teams. 3. Invoice & Payment Processing: Update Goods Receipt Notes (GRNs) in PAL promptly after service/goods receipt. Follow up with internal approvers to ensure timely invoices and PO approvals. Monitor the invoice-to-payment cycle and take proactive steps to avoid delays in vendor payments. Ensure open POs are closed on time post-approval. 4. Communication & Coordination: Monitor the FPD department email daily to identify procurement needs. Ensure that any changes related to Vessel s name, Purchase Orders, Invoices, Statements of Account (SOA), or payments are communicated to the concerned vendors well in advance. Build and maintain strong relationships with internal stakeholders and external vendors. 5. General & Compliance: Ensure adherence to company policies, procurement SOPs, and crewing compliance requirements. Handle any ad-hoc tasks or responsibilities assigned in support of crewing operations. Ensure confidentiality, accuracy, and timely processing of all procurement transactions. Report to GM Crewing Operations Minimum Experience Minimum 2-4 years of experience in procurement or operations, preferably in the maritime or shipping industry Familiarity with crewing operations, vendor management, and invoice processing Minimum Qualifications Graduate in Commerce, Business Administration, or relevant field Role: Purchase Executive / Officer Industry Type: Metals & Mining Department: Procurement & Supply Chain Employment Type: Full Time, Permanent Role Category: Procurement & Purchase Education UG: Any Graduate PG: Any Postgraduate Key Skills ProcurementOrder managementTrainingPurchase CoordinatorVendor ManagerPayment processingSOAComplianceMaritimeInvoice processing

Job description Job Title Project Engineer Job Description Summary This role is responsible for managing all aspects related to billing, cost estimation, and quantity surveying and work closely with project managers, engineers, contractors, and other stakeholders to ensure accurate billing, cost control, and adherence to project budgets. About the Role: Develop and implement QS procedures and practices with contractors addressing units of measure, level of detail, frequency, deliverables, implement SOPs and guidelines for efficient implementation of given assignment. Assist in managing the contract through agreed valuations with the contractor based on site measured work as required. Check the JMRs on site. Study and Read GFC Drawings and technical documents to calculate quantities. Monitor drawing revisions and provide information to update quantities accordingly in the BOQ Verify the bills for all type of Civil works (Industrial / Residential / Commercial etc.) execution procedures and protocols Verify the bills based on IS code for measurement of all type of Civil works Study the QAP Of client and as per QAP Supporting documents needs to check while certify/Checking of bills Measure and support evaluation of variations with contractors and subcontractors by reference to appropriate bill of quantities and rates Prepare recommendations for invoice payments, post-contract cost control and final account Validation of different BOQ items based on Rate analysis Prepare various reports in Excel, Word, and Power point Verify various drawings using AutoCAD Prepare the Monthly/Weekly MIS For the Bill certification Certify bills in line with Contract Conditions, BOQ, GFC Drawing, and relevant IS Codes within stipulated timelines. Bills need to certify within stipulated timelines Participating and attends all review and special meetings Establishes strong linkages and alliances with other agencies Manage client management visit to site while effectively maintaining Client relationship Resolve any issues and solve problems throughout project life cycle Other tasks and assignments as assigned by Operations Manager and Regional Director About You: Bachelors degree in, Civil Engineering, Construction Management, or related field Proven experience as a Quantity Surveyor, Billing Engineer, or similar role in the construction industry Strong knowledge of construction methods, materials, and cost estimation techniques Proficiency in billing systems, and MS Excel for data analysis and reporting Excellent analytical skills with attention to detail and accuracy Effective communication and negotiation abilities Ability to work independently and collaboratively in a fast-paced environment. Familiarity with relevant construction contracts, regulations, and industry standards Role: Project Engineer Industry Type: Real Estate Department: Construction & Site Engineering Employment Type: Full Time, Permanent Role Category: Construction Engineering Education UG: Any Graduate PG: Any Postgraduate Key Skills Data analysisAutoCADMISBillingAgileCost estimationRate analysisConstruction managementCivil engineeringClient management

Job description Who we are About the role: Samsara Technologies India Private Limited is seeking a Data Scientist to advance our data-driven efforts in sales, marketing, and customer success. As part of the Data Science and AI team in Revenue Operations, this role focuses on designing and delivering predictive models, refining AI-based scripts to validate, augment, and test the accuracy of business critical data, and establishing the quality measurement, lineage, and input pipelines of that data. You ll collaborate closely with stakeholders in BizTech, Marketing, Sales, and Operations to unlock insights, automate processes, and enhance the operational efficiency of the sales organization. This hybrid position requires 3 days per week in our Bangalore office and 2 days working remotely. This position requires working hours in IST. Relocation assistance will not be provided for this role. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely. You have an innate curiosity about how businesses work: One day you ll meet with someone in waste management and the next you may be learning about the inner workings of a food distribution center. Our top sales team members seek to learn the ins and outs of the businesses they support in order to make a larger impact. You build genuine relationships with your customers: The industries we serve have relied on pen-and-paper solutions for years and haven t been met with the type of technology we offer. Our customers value earned trust and human relationships built over time. You want to be with the best: Samsara s high-performance culture means you ll be surrounded by the best and challenged to go farther than you have before. You are a team player: At Samsara, sales is a team sport. We help each other out by sharing best practices and focusing on winning as a team. In this role, you will: Estimate revenue opportunity models & conduct impact analysis as part of the annual strategic planning cycle Leverage LLMs and other AI tools to systematically validate account level data - and provide dynamic quality measurement scores Generate models to drive data accuracy and triangulate from multiple inputs to establish sources of truth Establish data pipelines from internal data sources to generate baseline data programs Contribute to the development of predictive models and analytics, such as sales performance dashboards and pipeline forecasting tools, to improve operational efficiency. Champion, role model, and embed Samsara s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Minimum requirements for the role: M.S., or Bachelors in Statistics, Computer Science, Math, Machine Learning, Economics or other related quantitative fields. 4+ years of relevant data science or advanced analytics work experience and 4+ years of experience building advanced analytical models/analysis to inform revenue strategy. Advanced knowledge of revenue operations processes and systems. Expertise in Tableau and/or similar platforms; expertise in coding languages and tools like Python, R and SQL - hands on coding experience is needed for this role. Strong problem-solving, critical thinking, and communication abilities. Ability to manage multiple projects at the same time in a fast-paced business environment An ideal candidate also has: Experience working with cutting edge LLM tools, web scraping, third-party data providers, or AI-driven automation. Experience analyzing B2B marketing strategies, channels and lifecycle identifying areas of opportunity and optimization. Familiarity with CRM tools and cloud-based data pipelines. ETL Experience: Proficiency in Extract, Transform, Load (ETL) tools and processes for building and managing data pipelines. Comfort working in an exploratory environment, testing and iterating on ne

Job description Transforming the Future of Enterprise Planning At o9, our mission is to be the Most Value-Creating Platform for enterprises by transforming decision-making through our AI-first approach By integrating siloed planning capabilities and capturing millions even billions in value leakage, we help businesses plan smarter and faster This not only enhances operational efficiency but also reduces waste, leading to better outcomes for both businesses and the planet Global leaders like Google, PepsiCo, Walmart, T-Mobile, AB InBev, and Starbucks trust o9 to optimize their supply chains About the role - RevOps team The Revenue Operations team is at the heart of our Sales and Marketing organization We are one of the enablers for a smooth and structured sales process Optimization of content is one of our key priorities and spans digital marketing operations, market knowledge, customer knowledge and internal (o9) knowledge By analyzing data and providing insights and proactive recommendations to the Sales and Marketing team, we act as the o9 Control Tower Moreover, we focus on training and communication to ensure every team member is as successful as possible With our fast growing organization, we are looking for a highly driven individual, who can support us with the below responsibilities Are you up for the challenge? We are seeking an experienced and dynamic Director, Revenue Strategy and Operations to lead our Revops team The ideal candidate will have at least 5 years of experience in revenue operations/consulting or similar roles, with at least 2 years in a leadership role This person will be responsible for driving operational efficiency, optimizing processes, and collaborating with cross-functional and global teams to support our organization This role reports to the Head/VP of Revenue Operations and collaborates closely with the global sales and RevOps teams Key Responsibilities: Lead and manage the revenue operations team by overseeing pillars like deal or pipeline management, quotes management, deal desk, sales enablement knowledge management, proposal/bid management, and RevOps support & development Collaborate closely with senior leadership, including the VP of Sales, industry leads, and C-suite executives, to drive business decisions and pricing/revenue strategies Act as a critical thinker, capable of making independent business decisions that align with company goals Oversee key reporting for the leadership team to present pipeline movements, account coverage, win rates, RFP performance analysis, sales performance and compensation plans etc and present key actionable insights Develop and implement strategies to improve sales forecasting, reporting, and analytics for the leadership team Optimize and maintain CRM tools focusing on Salesforce and CPQ tools to drive adoption, and enhance data accuracy and operational efficiency to enable reporting on financial metrics Work on tool roadmap strategy to assess and identify tool gaps and training requirements for the sales organization Prepare strategy and present ideas for stakeholders Implement process improvements and automation to increase team efficiency and reduce costs Drive meaningful Gen AI initiatives for the GTM organization to enhance overall productivity and efficiency Collaborate with sales, marketing, business development, and finance teams to drive key initiatives Collaborate with third party vendors on tool roadmap, new features, strategy and lead contractual negotiations alongside the procurement team Oversee key processes and related documentation/playbooks to ensure smooth operations within the team Develop and maintain a comprehensive RevOps playbook that includes detailed process maps for all key operational workflows, ensuring it is regularly updated to reflect evolving processes and serves as the central reference for the entire RevOps function Lead a talented team of Revops analysts, strategists and managers to drive key initiatives Provide leadership, mentorship, and professional development opportunities to the revenue operations team, he

Job description PURPOSE OF THE POSITION We are looking for a highly skilled VCISO (Virtual Chief Information Security Officer) to lead and implement ISO 27001 compliance, cybersecurity strategies, and risk management within our organization. The ideal candidate will establish and maintain security policies, manage information security risks, and ensure compliance with regulatory standards like SOC, ISO 27001 etc. ROLES & RESPONSIBILITIES ISO 27001 Implementation & Compliance : Develop, implement, and maintain an Information Security Management System (ISMS) aligned with ISO 27001 standards. Conduct ISO 27001 gap analysis and risk assessments to ensure compliance. Define and enforce information security policies, procedures, and controls to safeguard data integrity, confidentiality, and availability. Drive ISO 27001 certification efforts, ensuring successful audits and continuous improvements. Lead security awareness training programs for employees to enhance the organization's security posture. Cybersecurity Strategy & Risk Management : Develop and implement a cybersecurity strategy to protect against threats, vulnerabilities, and attacks. Conduct regular penetration testing, vulnerability assessments, and security audits to identify and mitigate risks. Implement Zero Trust architecture, access control mechanisms, and security best practices across IT infrastructure. Monitor threat intelligence, security incidents, and cyber threats, responding with effective mitigation strategies. Ensure security of cloud infrastructure (AWS, Azure etc) by enforcing IAM (allow or deny users to perform certain actions on cloud account) policies, encryption, and secure configurations. Establish and manage a Security Incident Response Plan (SIRP) for rapid threat detection and mitigation. Regulatory Compliance & Governance : Ensure compliance with ISO 27001, SOC etc and other industry security frameworks. Collaborate with internal teams to align security policies with business operations and regulatory requirements. Work with external auditors and security consultants to maintain compliance certifications and regulatory audits. Develop and maintain security metrics, dashboards, and reports for leadership and regulatory bodies. Security Operations & Monitoring : Oversee SIEM (Security Information and Event Management) solutions for real-time threat detection. Implement and manage Intrusion Detection & Prevention Systems (IDS/IPS), firewalls, and endpoint security solutions. Develop and enforce incident response, disaster recovery, and business continuity plans. Ensure data protection, encryption, and secure backup strategies are in place for all critical systems. Required Skills and Qualifications : 5+ years of experience in information security, cybersecurity, or compliance roles. Strong expertise in ISO 27001 implementation, auditing, and certification. Hands-on experience with security risk assessments, vulnerability management, and threat modelling. Deep understanding of cybersecurity frameworks. Experience with SIEM solutions for security monitoring. Knowledge of firewalls, IDS/IPS, endpoint protection, and cloud security best practices. Strong understanding of IAM, network security, encryption, and access control policies. Certifications like CISM, CISSP, CISA, CEH, ISO 27001 Lead Auditor/Implementer are highly preferred. Strong problem-solving, communication, and stakeholder management skills. Professional Attributes : Strong interpersonal and communication skills, being an effective team player, being able to work with individuals at all levels within the organization and building remote relationships. Excellent English skills and experience working within a multi-location team. Excellent prioritization skills, the ability to work well under pressure, and the ability to multi- task. Ability to work independently with minimal supervision and to resolve problems on non-routine matters. Education Qualification: - Any Technical Degree B Tech., B.E. BCA, MCA will be preferred. Role: Chief Information Security Officer (CISO) Industry

Job description About this role Role Brief Aladdin is an operating system for investment managers that seeks to connect the information, people, and technology needed to manage money in real time. The Aladdin platform combines risk analytics with portfolio management, trading, compliance, and investment operations tools on a single platform to power informed decision-making, effective risk management, efficient trading, and operational scale. Aladdin is used by a community of over 200 institutional clients around the world, including BlackRock. There are over 100,000 end users of Aladdin globally. The team is comprised of 1500+ professionals responsible for implementing and supporting our Aladdin clients, sales and marketing, and ensuring the Aladdin Community maximizes Aladdin products through engagement and education. We are seeking a dynamic candidate with a proven track record in investment platform implementation and client management to join our Aladdin Client Transformations (ACT) team. The role is pivotal in building and growing the ACT team in India across practices (functional verticals) from Risk and Portfolio management, Investment Operations to Accounting. The individual will work closely with our internal partner teams as well as clients to implement Aladdin at scale. Key responsibilities Lead the Aladdin Client Transformations (ACT) team in India Lead the team and ensure timely completion of activities Lead the onboarding of new hires - ensure appropriate training materials and support is available Work closely with individuals in the team on their objectives and career paths Act as a senior advisor and help the team on both client management and implementation activities Coordinate with practice and delivery leads (Program managers) on implementation staffing Work closely with practice leads to identify and implement scale initiatives and cross-practice harmonies Build positive relationships with internal customers for smooth BAU operations Champion a culture of innovation by leading critical initiatives and encouraging contributions from others in the team Required Skills and Experience 12+ years of work experience in the financial services industry Working understanding of equity, fixed income and derivative markets, and analytics Strong industry knowledge and can speak to market issues, trends and regulatory needs Outstanding communication and presentation skills, with the ability to convey sophisticated concepts simply and clearly to clients Experience advising and engaging with clients Enjoys fast-paced, multi-disciplinary team environment, excels independently as well. Prior people manager/leadership experience Business Analyst and/or Project management experience Experience with SQL, UNIX, VBA, C++, PERL or similar tools, and/or Aladdin Our benefits . Our hybrid work model . About BlackRock . This mission would not be possible without our smartest investment - the one we make in our employees. It s why we re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com / company / blackrock BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law. Role: CTO Industry Type: Financial Services Department: Strategic & Top Management Employment Type: Full Time, Permanent Role Category: Top Management Education UG: Any Graduate PG: Any Postgraduate Key Skills UnixC++StaffingProject managementHealthcareRisk managementAnalyticsFinancial servicesClient managementSQL

Job description Qualifications and Experience A bachelor s degree in a computer, accounting or business field 5+ years of working experience in software development or any automation related field 2+ years practical experience in delivering RPA automations, ideally in a finance shared services environment. High level experience on using excel including practical experience in using macros. Ideally have an experience working in a finance shared services environment. Supervisory role experience UIpath certification/experience RPA or any automation experience Experience in working with ERPs Has experience in production support, and incident management. Practical project experience within process improvement, process standardization or process automation projects. Good English skills with the ability to clearly communicate both verbally and writing technical concepts to non-technical staff. Ability and willingness to travel Competencies A self-starter who delivers high-quality work and can adapt to new challenges, either on the own or as a part of the team Resilience to drive projects through to completion under pressure Good analytical skills Strong drive on developing automations and management capability Excellent knowledge in programming languages such as C, C++, C#, VB.net, etc. Excellent knowledge in testing such as internal testing, system integration testing, baseline testing, user acceptance testing and regression testing. Familiarity with both the Waterfall and Agile development models This GBS Intelligent Automation Engineer will focus on the development and testing of automations as a part of GBS intelligent automation center of excellence, along with the maintenance and management of automations across all regions. Automation includes: RPA Macros (VBA) Power queries AI Machine learning Chatbots Power Automate PowerApps And other technology The role will be responsible for development, testing and maintenance of automations across the all regions, initially within the Global Business Services. This role will also be responsible on developing automations for mid to high -complexity projects. As such, the key duties will include: General Responsibilities: Adhere to the automation rules, standard procedures and best practices of center of excellence. Responsible for enforcing and execution of ITGC Controls for automation Developer: Contribute on the creation of the solutions detailed documentation of processes to be automated. Responsible for automation development for mid to high-complexity automations Responsible for creation of BOT operator protocols and BOT user manuals Responsible for creating the release logs and change logs. Responsible for the maintenance of live automations Supports during user acceptance test phase Supports during the hyper-care phase and during the handover to operations Implements change requirements as part of a structured change control process Tester\Controller: Responsible with the creation of test cases Responsible for execution of internal Testing Responsible for execution of functional Testing Responsible for execution of regression Testing Responsible for leading user acceptance Testing Responsible for monitoring of live automations on the production environment Responsible for automation utilization/efficiency and schedule monitoring in production environment. Responsible for managing of incidents 1st level of automation production support Performs as point of contact in case of incidents and coordinates them to proper channel Responsible for proactive communication to customer in case of incidents, downtimes etc. Manually triggering of automation processes Qualifications and Experience A bachelor s degree in a computer, accounting or business field 5+ years of working experience in software development or any automation related field 3+ years practical experience in delivering RPA automations, ideally in a finance shared services environment. High level experience on using excel including practical experience in using macros and power queries. Ideally have an experience work