GRA
Grant Thornton
4.3
Gurugram
3-7 Yrs
10-20 Lacs PA
Job description Manager / Assistant Manager - Talent Acquisition Analytics & Workforce Reporting Role Purpose Build and institutionalize a strong analytics and workforce reporting backbone for Talent Acquisition. The role enables dataled leadership decisions by translating hiring and workforce data into actionable insights across capacity planning, hiring effectiveness, cost optimization, and vendor governance. The incumbent will work closely with the TA Head, TA leadership, and recruiting teams across India to ensure consistent, accurate, and insightdriven reporting. Key Responsibilities 1. Hiring & Workforce Analytics Design, automate, and maintain TA dashboards covering: Hiring WIP, ageing, offers, joiners, dropouts, and pending cases Open requisitions, sourcing mix, and turnaround time (TAT) Track endtoend workforce movements: Active headcount, noticeperiod employees, joiners, leavers, and dropouts Perform variance analysis against approved headcount and hiring plans Deliver analytics at firm, business unit, competency, and city levels 2. Leadership Reporting & Insights Prepare monthly TA MIS, scorecards, and leadership decks for: TA Head and TA leadership / business review forums Conduct deepdive analyses on hiring productivity, bottlenecks, demandsupply gaps, and trends Convert complex data into clear, executiveready insights and recommendations 3. Cost, Vendor & Sourcing Analytics Track and analyze hiring costs including: Costperhire, vendor costs, and internal vs. external sourcing mix YoY comparisons and trend analysis Assess vendor and sourcing channel performance: Productivity, conversion ratios, utilization, and ROI Identify opportunities for cost optimization and vendor rationalization Support TA budget planning and quarterly forecast revisions 4. Strategic, Governance & Technology Enablement Support workforce planning exercises, compensation benchmarking inputs, and adhoc studies led by the TA Head Track TA technology initiatives and ATS/ERP rollouts: Milestones, adoption metrics, and data governance indicators Ensure reconciliation and consistency across ATS, ERP, and Finance data 5. Data Governance & TA Collaboration Partner with recruiters, SPOCs, and TA operations to ensure: Data accuracy, timely updates, and reporting hygiene Standard definitions and a single source of truth Maintain confidentiality and compliance across all workforce and hiring data Skills & Competencies Advanced proficiency in Power BI, MS Excel, and PowerPoint, with strong seniorleadership storytelling ability Handson experience with ATS and ERP systems; strong data extraction, cleansing, and reconciliation skills Highly analytical, structured, and businessoriented mindset Strong stakeholder management, written communication, and discretion Qualifications & Experience Postgraduate degree in HR, Business, Analytics, or related discipline 58 years of relevant experience, including: Minimum 3 years in TA analytics, HR MIS, or workforce reporting Experience in professional services, consulting, or large multicity organizations preferred Exposure to highvolume hiring and leadership reporting strongly preferred Role: Recruitment & Talent Acquisition - Other Industry Type: Accounting / Auditing Department: Human Resources Employment Type: Full Time, Permanent Role Category: Recruitment & Talent Acquisition Education UG: Any Graduate Key Skills People AnalyticsWorkforce AnalyticsTalent Analytics
Posted 2 hours ago
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Typically responds within 2 days
REL
Relaxo
4.3
Delhi / NCR
5-9 Yrs
8-12 Lacs PA
Job description Role & responsibilities Incumbent must possess exp. between 5-9 years in international business development with exposure in Channel/Distribution network. Must have acumen in developing Identification of prospective countries and buyers (MNC sales and overseas distributor sales). This position requires travel in order to assist the head of department in developing/achieving business objectives. To conduct Negotiation on price, terms and conditions with buyers. Revenue Enhancement from Existing and New Clients To Increase channel sales from existing clients in the geographical region (Both Volume and Value). To establish new distributors in untapped markets to increase distributor coverage. To coordinate with various distributor resources in the region for regular and timely order dispatch. To ensure issue resolution and sales increase. To identify and strategizes formulation for focus, potential, opportunistic and private label markets within the geographic zone. To analyse secondary sales channel of each distributor for sales strategy formulation. Adherence to Sales Budget To keep track of all Selling Variable Expenses (Advertisement, Sales Promotion, Distributor Commission) in adherence to the budgeted amounts. NPD Introduction and Coordination To facilitate increase in NPD Revenue contribution in their respective regions through coordination with Exports SCM. Distributor Assessment To analyse distributor capabilities (Capabilities, Financial Health, Intention) for each country to assess suitability for business. Diversification of Product Mix To Increase the Basket of products to be billed to the distributor and thus increasing average pair value. Inventory and Stock Availability To coordinate with Exports SCM for Timely dispatch. To Improve Working Capital Efficiency with focus on keeping inventory within targeted values. AOP Submission and Target Setting To provide robust estimates for their respective region for the AOP exercise carried out every year and also in terms of target setting for the respective distributor resources. Preferred candidate profile Should have MBA ( International Business). Must have 5-9 Years of Experience in large consumer durable or FMCG Company. Should be open to travel to Africa. Can join asap. Role: Enterprise & B2B Sales - Other Industry Type: FMCG Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Enterprise & B2B Sales Education UG: Any Graduate PG: MBA/PGDM in International Business Key Skills Skills highlighted with ‘‘ are preferred keyskills International SalesExport Sales International ExposureLead GenerationGeneral TradeSecondary SalesDistribution Channel SalesPrimary SalesDistributor Handling
Posted 5 hours ago
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Typically responds within 2 days
NTT
NTT DATA, Inc.
4.3
Gurugram
10-15 Yrs
Best in Industry
Job description Job Title Customer Support Executive Chat Process Please note that candidates having experience in International Banking Domain will only be considered. Location- Gurgaon, Sector 48 Shift- Rotational shifts (aligned to Canadian time zones) and work from office read more Key Skills Skills highlighted with ‘‘ are preferred keyskills Team Handlingdisputechargebackbanking chatbanking Query Handlinglive chatQuery Resolution
Posted 1 day ago
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Typically responds within 2 days
ICI
ICICI Prudential Life
4.3
Mumbai
4-8 Yrs
Best in Industry
Job description Roles and Responsibilities 1. Designing and managing KPI s for PAN India 2. Design and drive strategy to increase premium, market share and drive productivity via channel managers and business team 3. Timely tracking the sales performance through various organizational metrics and MIS to ensure business efficiency and adherence to quality and compliance 4. Handling escalations by resolving queries raised by partners and customers and ensuring a prompt response Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. read more Key Skills TrainingQuery resolutionSalesComplianceKPIMISManagementStakeholder managementSenior Manager Credit
Posted 1 day ago
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Typically responds within 2 days
FOR
Fortis
4.3
New Delhi, Gurugram, Manesar
5-10 Yrs
Best in Industry
Job description We are looking for a skilled Assistant Manager to lead our Trade Sales team, playing a crucial role in driving business growth and expansion. The ideal candidate will have a strong background in sales and trade management, with excellent leadership and communication skills. Roles and Responsibility Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. read more Key Skills channel salesinvestment bankingbusiness developmenttrade settlementscapital marketequitysalescorporate actionsderivativesmarketingtradenegotiationleadershiptrade managementtrade salesfixed incomecommunication skills
Posted 1 day ago
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Typically responds within 2 days
POP
Popclub
4.3
Bengaluru
3-7 Yrs
Best in Industry
Job description Manager UPI Fraud Risk & Compliance Company : Poptech Growth Pvt Ltd Location: Bengaluru Experience: 3–5 Years Employment Type: Full-time | Work from Office ABOUT THE ROLE We're POP, a new-age fintech company that's making payments fun, rewarding, and totally worth it! With POP UPI, you can pay anyone, anywhere and earn POPcoins every time you do. Those POPcoins aren't just points, they're real rewards you can use to shop, save, and score deals from over 500+ awesome brands. Founded in Bengaluru in 2023, we're backed by Razorpay and partnered with YES Bank to bring India's most rewarding payment experience. At POP, we believe every payment should give something back — so we're on a mission to make spending smarter, shopping more exciting, and rewards a part of everyone's daily life. KEY RESPONSIBILITIES 1. Transaction Monitoring & Fraud Intelligence Partner with Technology and Analytics teams to design, build, and iterate on a UPI transaction monitoring framework — covering rule engines, ML signals, and alert workflows. Define fraud detection KPIs and thresholds; own the feedback loop from case outcomes back into monitoring models. Conduct pattern analysis on UPI transaction data to proactively surface emerging fraud typologies and recommend preventive controls. Drive root-cause analysis for fraud spikes and translate findings into actionable playbooks for operations teams. 2. POP Chargeback & Merchant Fraud Case Management Own end-to-end management and timely resolution of POP Chargeback cases within mandated TATs. Manage Merchant Fraud cases — from initial triage and evidence gathering through dispute resolution and recovery. Maintain accurate case records, MIS, and resolution trackers; report regularly to leadership on case health and outcomes. Identify patterns across chargeback and merchant fraud cases to inform proactive merchant risk policies. 3. Cybercell Complaint Resolution (POP) Act as the primary liaison for cybercell and law enforcement complaints relating to POP transactions. Coordinate internally across Legal, Operations, and Product to compile and submit timely, accurate responses to cybercell requests. Maintain a complaint log and SLA tracker; ensure zero-miss on statutory deadlines. Build SOPs for cybercell complaint handling and train junior team members on the process. 4. Compliance & Audit Management Own compliance for UPI fraud-related mandates from NPCI, acquiring/issuing banks, and other relevant bodies. Prepare, coordinate, and manage responses for internal and external audits — including documentation, evidence packs, and corrective action plans. Monitor regulatory developments (NPCI circulars, RBI guidelines) and ensure timely adoption of policy changes. Maintain a compliance calendar and proactively flag upcoming audit obligations to senior leadership. WHO YOU ARE 3–5 years of hands-on experience in UPI/payments fraud risk, chargeback operations, or payments compliance at a fintech, bank, or NBFC. Strong working knowledge of UPI ecosystem mechanics, NPCI dispute frameworks, and chargeback processes. Experience interacting with cybercell / law enforcement or managing regulatory audit cycles is a strong advantage. Analytically sharp — comfortable interpreting transaction data, writing SQL queries or working with BI dashboards to surface insights. Excellent written communication skills; able to draft clear, concise responses for regulatory bodies and senior stakeholders. Process-oriented and meticulous — you thrive on documentation, SLAs, and accountability. Collaborative and cross-functional — you are comfortable partnering with Tech and Analytics without losing sight of operational outcomes. Role: Security / Fraud - Other Industry Type: FinTech / Payments Department: Risk Management & Compliance Employment Type: Full Time, Permanent Role Category: Security / Fraud Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Risk Risk AnalyticsCredit RiskCredit Risk Modelling
Posted 1 day ago
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Typically responds within 2 days
DEL
Delhivery
4.3
Gurugram
2-7 Yrs
Best in Industry
Job description Key Responsibilities Manage end-to-end customs clearance operations for air cargo shipments, including filing shipping bills, bills of entry, and related documentation through ICEGATE, ECCS, and EDI platforms. Ensure compliance with customs regulations, verify shipment documentation, review tariff classifications, and coordinate with customs authorities for inspections, clearances, and dispute resolution. Lead and supervise customs clearance teams, drive SLA adherence, optimize resource allocation, and implement risk-control measures to ensure efficient cargo movement. Act as the key point of contact for clients, customs brokers, transporters, and internal stakeholders, providing shipment updates and resolving operational or regulatory issues. Key Requirements 35 years of experience in Air Cargo Operations and Customs Clearance. Valid G-Card or F-Card certification with strong knowledge of Indian Customs regulations and clearance procedures. Proficiency in ICEGATE, ECCS, EDI systems, and MS Office applications. DG (Dangerous Goods) Certification preferred/mandatory. Strong leadership, stakeholder management, negotiation, compliance, and problem-solving skills. Willingness to work in a field-based role at airport cargo terminals and customs facilities in a fast-paced operational environment. Role: Assistant Manager Industry Type: Courier / Logistics (Logistics Tech) Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills G CardCustom Clearance Customs DocumentationoperationscustomsShipmentLogistics Operations
Posted 1 day ago
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Typically responds within 2 days
EY
EY
4.3
Noida
13-18 Yrs
Best in Industry
Job description At EY, we re all in to shape your future with confidence. We ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Service line - Position Title: SAP Service Manager - Senior Manager, Experience: 13+ Years At EY, we re all in to shape your future with confidence. We ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. About Global Delivery Services Global Delivery Services refers to EYs worldwide network of service delivery centers. The GDS team plays an important role in EY s strategy by ensuring effective support to EY s growth agenda. Our journey started in 2002 with approximately 200 people. Today we stand at 80,000+ professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom. Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service. Enablement Services provides cost-effective, high-skilled, and innovative services to support EY s global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services. Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment, technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation. The Opportunity As a Senior Manager overseeing SAP S/4HANA Service and Customer Service, you will provide strategic leadership in shaping and optimizing sales and distribution initiatives across the organization. Your responsibilities include steering the configuration, deployment, and sustained advancement of SAP S/4HANA Service Management, aligning technology solutions with business objectives to drive enterprise-wide growth. This role is best suited for accomplished professionals with over 13 years of experience who excel at guiding high-impact projects, influencing decision-making at the executive level, and fostering collaboration within cross-functional leadership teams. Your Key Responsibilities Provide strategic leadership and direction for the Customer Service module, leveraging core SAP S/4HANA functionalities to enhance organisational efficiency and drive long-term growth. Lead the creation of comprehensive functional specifications for critical business projects, ensuring alignment with overall corporate objectives. Evaluate and optimise business processes to support successful project delivery and facilitate effective knowledge transfer across the organisation. Skills and attributes for success Deep expertise in SAP S/4HANA Service and Customer Service modules. Thorough knowledge of service-oriented business processes, including in-house, field, and workshop repairs, service contract repairs, and execution order management. Expertise in managing service quotations, contracts, orders, confirmations, maintenance service orders, and recurring service activities. Experience as a Lead in at least one SAP S/4HANA Service implementation project. Strong integration skills across FICO, SD, MM, PM, CATS, and related SAP modules. Ability to diagnose and resolve service management system issues efficiently. Professional stakeholder management capabilities. Expert-level configuration skills in SAP S/4HANA Service. Proven ability to develop detailed functional specifications for complex projects, aligning with business objectives. Leadership in at least two end-to-end SAP implementation projects. SAP certification is preferred and highly valued. Familiarity with technical tools such as IDOCs, LSMW, Batch Jobs, and SAP Queries. Strong insight into Customer Service integration, including repair sales and warranty management for enhanced customer satisfaction. Global project management experience, bringing strategic vision and international perspective. Ability to lead and facilitate both functional and technical discussions to achieve strategic outcomes. Strong interpersonal skills and independent leadership with minimal supervision. Ability to manage engagements throughout the project lifecycle, ensuring strategic delivery. Experience collaborating with Solution and Project Teams for seamless transition and implementation of new solutions, locally and globally. Creative and collaborative team leadership, fostering innovation within cross-functional teams. Demonstrates strong initiative and creativity in handling assignments, driving continuous improvement and business growth. What we offer you At EY, we ll develop you with future-focused skills and equip you with world-class experiences. We ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more. Are you ready to shape your future with confidence Apply today. To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need. Our Commitment: As a commitment, we persistently endeavour to embody our values, fulfil our purpose, and champion inclusiveness. Our dedication is to cultivate EY into an environment where diverse perspectives are celebrated, creating a supportive atmosphere for individuals to authentically be themselves and contribute their utmost. Professional Development: From entry-level employees to senior leaders, we believe in continuous learning. We offer opportunities to build new skills, take on leadership roles, and connect and grow through mentorship. People and Culture: In our dynamic workplace, diversity, equity, and inclusiveness are ingrained in our culture. Were united by a commitment to create an environment where every individuals differences are valued, practices are equitable, fostering a sense of belonging. Our shared values include integrity, respect, teaming, inclusiveness, energy, enthusiasm, courage to lead, and building relationships based on doing the right thing. Benefits: Embark on a transformative career journey with us and indulge in a suite of premium benefits, encompassing exclusive health and wellness packages, enticing rewards, and cutting-edge learning opportunities that empower you to continually grow and excel in your professional and personal development. How to Apply: If you are passionate to join us and are aligned with our commitment to building a better working world, we invite you to apply by completing our user-friendly form with personal and professional information and by providing your consent to data privacy. Successful candidates advance to a competency-based interview. If mutual interest persists, a job offer awaits. We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion . EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Role: IT Consulting - Other Industry Type: Accounting / Auditing Department: Consulting Employment Type: Full Time, Permanent Role Category: IT Consulting Education UG: Any Graduate PG: Any Postgraduate Key Skills ProcurementOrder managementService managementSAPDevelopment ManagerProject managementConsultingCustomer serviceRisk managementAnalytics
Posted 1 day ago
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Typically responds within 2 days
PRO
Protiviti India
4.3
Gurugram, Bengaluru, Mumbai (All Areas)
5-7 Yrs
Best in Industry
Job description Key Responsibilities IT Audit & Risk Assessment Execute IT General Controls (ITGC) audits for Oracle systems (EBS / Fusion / Oracle ERP Cloud) to assess control design and operating effectiveness across key domains such as: User access management Change management read more Key Skills Skills highlighted with ‘‘ are preferred keyskills IT Audit It ControlsIT RiskIt AutomationTechnology RiskOracle
Posted 1 day ago
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Typically responds within 2 days
EY
EY
4.3
Gurugram
12-17 Yrs
Best in Industry
Job description At EY, we re all in to shape your future with confidence. We ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Job Title Senior Manager Visual Experience Delivery EY Studio+ | Global Delivery Services (GDS) Role Summary We are looking for a Senior Manager to lead delivery of high quality visual experiences across multiple disciplines including web, physical/digital spaces, video, 3D, and emerging technologies such as XR. This role sits at the intersection of design, technology, and client delivery. You will be responsible for leading multi disciplinary teams, owning client engagements end to end, ensuring delivery excellence, and managing external vendors and partners. This is a hands on leadership role with accountability for outcomes, quality, and client satisfaction. Key Responsibilities Delivery & Execution Own end to end delivery of visual experience programs across web, physical environments, film/video, 3D, motion, and XR Translate client briefs and business objectives into clear delivery plans, scope, timelines, and resourcing models Ensure consistent quality, craft, and innovation across all deliverables Proactively manage risks, dependencies, and delivery challenges across multiple workstreams Ensure delivery aligns with EY Studio+ standards, brand guidelines, and client expectations Client Engagement Act as the primary delivery lead for senior client stakeholders Partner closely with client experience, strategy, technology, and account teams Run governance, status reviews, and steering conversations with confidence and clarity Manage change requests, expectations, and commercial implications Build long term client trust through reliable, high quality delivery Team Leadership Lead and mentor cross disciplinary teams including designers, motion artists, 3D/XR specialists, producers, and technologists Create a strong delivery culture focused on accountability, collaboration, and continuous improvement Support capability building across emerging visual technologies and experience formats Work with talent and leadership teams on resourcing, onboarding, and performance management Vendor & Partner Management Identify, onboard, and manage external vendors, studios, and production partners Own vendor scoping, estimates, timelines, and quality assurance Ensure vendors operate as an extension of the EY Studio+ delivery team Track vendor performance and manage costs, contracts, and commercials Operational Excellence Drive delivery efficiencies through improved processes, templates, and ways of working Support estimation, pricing, and effort modeling for new opportunities Contribute to building scalable delivery models for Studio+ across GDS Collaborate globally with EY teams across regions and time zones Skills & Experience Required 12+ years of experience delivering complex visual or experiential projects Strong background across multiple disciplines such as web, digital experiences, video/film, spatial or physical experiences, 3D, motion, or XR Proven experience leading large, multi disciplinary teams Strong client management and stakeholder communication skills Deep experience in delivery management, planning, budgeting, and risk management Experience working with external vendors and creative/production partners Comfortable operating in fast paced, complex, enterprise environments Nice to Have Experience working with global clients and delivery teams (onshore/offshore) Exposure to emerging technologies in immersive or interactive experiences Familiarity with agile or hybrid delivery models Experience within consulting, agency, or studio led delivery environments EY | Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Role: Implementation Manager Industry Type: Accounting / Auditing Department: Project & Program Management Employment Type: Full Time, Permanent Role Category: Other Program / Project Management Education UG: Any Graduate PG: Any Postgraduate Key Skills Partner managementAssuranceManager Quality AssuranceOperational excellencePerformance managementConsultingResourcingRisk managementContinuous improvementClient management
Posted 1 day ago
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Typically responds within 2 days