Wir bei Future Demand entwickeln eine innovative SaaS-Plattform für datengetriebenes Marketing und Demand-Forecasting. Unsere Lösung unterstützt vor allem kleine und mittlere Unternehmen dabei, ihre Vertriebs- und Marketingprozesse intelligenter zu planen und ihr Wachstum zu beschleunigen. Zur Verstärkung unseres Customer Success Teams suchen wir ab sofort Unterstützung im Customer Support in Teilzeit mit 20 Stunden pro Woche. Die Position ist offen für Bewerber:innen mit unterschiedlichen beruflichen und akademischen Hintergründen. Entscheidend sind für uns deine Serviceorientierung, deine klare Kommunikation und dein Interesse an digitalen Produkten. Aufgaben Erste Anlaufstelle für unsere Kund:innen: Du bearbeitest Anfragen per E-Mail und telefonisch. Schnelle Lösungen liefern: Du triagierst eingehende Tickets, beantwortest Standardfragen selbstständig und leitest komplexere Fälle an die entsprechenden Expert:innen weiter. Dokumentation und Wissensmanagement: Du pflegst unsere interne Wissensdatenbank in Confluence und schlägst Verbesserungen für unsere Support-Prozesse vor. Technische Unterstützung: Du führst einfache Fehlerdiagnosen durch, unterstützt per Screensharing oder Schritt-für-Schritt-Anleitung und setzt kleinere Konfigurationen in Kundensystemen um. Feedback weitergeben: Du sammelst kontinuierlich Nutzerfeedback und arbeitest eng mit Product Management und Development zusammen, um unsere Plattform weiterzuentwickeln. Qualifikation Dein Profil Verfügbarkeit: Du möchtest dauerhaft 20 Stunden pro Woche arbeiten. Sprachgewandt: Du kommunizierst sicher auf Deutsch und Englisch. Kundenorientiert: Du hast Freude daran, Nutzer:innen weiterzuhelfen, und reagierst empathisch sowie lösungsorientiert. Tech-affin: Du bist neugierig auf digitale Produkte und Tools wie HubSpot, Jira oder Confluence und arbeitest dich schnell in neue Software ein. Strukturiert: Du behältst auch in lebhaften Phasen den Überblick und dokumentierst deine Arbeitsschritte sorgfältig. Eigenverantwortlich und teamorientiert: Du arbeitest gerne eng mit anderen zusammen, übernimmst aber auch selbstständig Verantwortung. Ein bestimmter Ausbildungs-, Studien- oder Berufsabschluss ist nicht erforderlich. Von Vorteil, aber kein Muss Erste Erfahrung im Customer Support, Kundenservice oder Helpdesk Erfahrung mit SaaS-Produkten oder B2B-Kund:innen Auch Bewerbungen von Quereinsteiger:innen sind ausdrücklich willkommen. Benefits Warum wir? Startup-Spirit mit echtem Impact: Arbeite in einem ambitionierten Team, das mit seiner Technologie Unternehmen erfolgreicher macht. Learning on the Job: Übernimm von Anfang an Verantwortung – wir unterstützen dich und fördern deine fachliche Entwicklung. Flexible Teilzeit: Wir stimmen die Aufteilung deiner 20 Wochenstunden gemeinsam ab. Du arbeitest hybrid – remote und in unserem Office in Kreuzberg. Attraktive Vergütung: Je nach Erfahrung erhältst du 1.300 € bis 1.800 € brutto pro Monat sowie einen Zuschuss zum BVG-Ticket. Moderne Infrastruktur: Dich erwarten ein großzügiges Office und eine kostenfreie Urban-Sports-Club-Mitgliedschaft. Wir freuen uns auf deine Bewerbung! Find more English Speaking Jobs in Germany on Arbeitnow

Dein Einstieg in die Zukunft der Immobilienwirtschaft – direkt an der Seite der Gründer und des Head of Growth & Revenue Enerithm ist die digitale Antwort auf die drängendsten Fragen der modernen Immobilienwirtschaft. Mit unserer KI-gestützten SaaS-Plattform transformieren wir die klassische Energieberatung in einen hochgradig skalierbaren, normgerechten Prozess. Während der Markt unter dem Druck nationaler und europäischer Richtlinien (GModG, EPBD, etc.) steht, liefern wir die technologische Infrastruktur für die Dekarbonisierung einzelner Gebäude und ganzer Portfolios. Unsere Bilanz spricht für sich: Mit einer jährlichen Wachstumsrate von über 100 % und einem Kundenstamm, der namhafte Branchenführer umfasst, haben wir den Proof-of-Concept eindrucksvoll erbracht. Hinter Enerithm stehen Gründer der TU Dresden, die fachliche Exzellenz und wissenschaftliche Fundierung in ein marktführendes Produkt übersetzt haben. Wir stehen am Beginn einer massiven Skalierungsphase – und unsere Kundenbasis auf EnerGuide wächst schneller, als wir sie bisher betreuen konnten. Um dieses Potenzial voll auszuschöpfen, suchen wir eine Persönlichkeit, die unsere Kunden von der Vertragsunterschrift bis zur produktiven Nutzung begleitet – und aus einem Neukunden einen Kunden macht, der bleibt, ausbaut und uns weiterempfiehlt. Aufgaben Deine Mission: Customer Success aufbauen – und parallel liefern Unser Customer Success ist im Aufbau. Erste Prozesse und Routinen stehen, sie sind aber noch nicht so weit, dass sie mit unserem Wachstum mithalten. Genau da setzt du an: Du entwickelst das Bestehende weiter und machst es skalierbar – und zwar während das operative Tagesgeschäft läuft. In den ersten Monaten betreust du deine Accounts selbst und baust parallel die Strukturen aus, nach denen später ein Team arbeitet. Das sollte dich reizen und nicht abschrecken. Prozesse weiterentwickeln und skalierbar machen: Onboarding-Prozess, Playbooks, Kundensegmentierung und CS-Reporting existieren in einer ersten Form. Du schärfst sie, schließt die Lücken und bringst sie auf ein Niveau, das auch bei deutlich mehr Kunden trägt. Renewal- & Expansion-Ownership: Du trägst die Zahl. Vertragsverlängerungen, Up- und Cross-Sells laufen über dich, gemessen an GRR, NRR und Expansion Revenue. Das ist eine Umsatzrolle, keine Support-Funktion. Onboarding & Time-to-Value: Du übernimmst neue Kunden aus dem Vertrieb, strukturierst mit Unterstützung unseres Engineerings die Aufnahme der Gebäude- und Portfoliodaten und verkürzt systematisch die Zeit bis zur produktiven Nutzung von EnerGuide. Adoption & Health Scores: Du definierst, woran wir gesunde Accounts erkennen, machst Churn-Risiken früh sichtbar und steuerst gegen, bevor eine Verlängerung wackelt. Segmentspezifische CS-Motions: Unsere beiden Kundensegmente brauchen unterschiedliche Betreuungsmodelle. Du entscheidest, wo High-Touch nötig ist und wo Automatisierung trägt – und begründest es mit Zahlen. HubSpot als Steuerungszentrale: Du konfigurierst deine Arbeitsumgebung selbst: Service Hub, Tickets, Health Scores, Pipelines, Workflows und Dashboards. Du wartest nicht darauf, dass jemand das für dich einrichtet. Schnittstelle zum Engineering: Du bündelst Kundenfeedback und bringst es strukturiert in die Produktentwicklung zurück. Qualifikation Dein Profil: Was wir wirklich brauchen Diese Rolle ist kein Einstieg und keine Weiterentwicklung aus dem Support heraus. Wir suchen jemanden, der das schon einmal gemacht hat. Aufbauerfahrung – Muss-Kriterium: Du hast Customer Success in einem frühphasigen B2B-SaaS-Unternehmen von Grund auf aufgebaut: Onboarding-Prozess, Playbooks und Reporting. Nicht übernommen, sondern selbst entwickelt. Steuerung über Kennzahlen – Muss-Kriterium: Du arbeitest mit NRR, GRR, Churn, Time-to-Value, Health Scores und Expansion Revenue. Im Gespräch nennst du uns die Werte aus deiner letzten Rolle und erklärst, wie du sie bewegt hast. HubSpot auf Konfigurationsebene – Muss-Kriterium: Du richtest Service Hub, Tickets, Health Scores, Workflows, Sequenzen und Reports eigenständig ein. Reine Anwendungskenntnis reicht für diese Rolle nicht aus. Beim Aufsetzen hast du unseren Head of Growth & Revenue als Sparringspartner an deiner Seite. Umsatzverantwortung: Du hast Renewals und Expansion selbst verantwortet und an einer eigenen Zahl gearbeitet – nicht nur zugearbeitet. Differenzierte CS-Motions: Du hast Kundensegmente unterschiedlich bespielt und kannst begründen, welches Betreuungsmodell bei welchem Kundenprofil funktioniert. Branchennähe – optional: Kenntnisse der Immobilienwirtschaft oder ein Grundverständnis für Energie- und Sanierungsthemen (GModG, Energieausweis, Sanierungsfahrplan) sind ein Plus, aber keine Voraussetzung – die technische Tiefe liefert dir unser Engineering. Sprachen: Verhandlungssicheres Deutsch, gutes Englisch von Vorteil. Benefits Was wir dir bieten Gestaltungsspielraum: Du prägst die Prozesse, Playbooks und Standards, nach denen wir künftig arbeiten – und baust dir mittelfristig das Team dazu auf. Direkte Zusammenarbeit: Kurze Entscheidungswege durch die enge Anbindung an die Geschäftsführung. Marktfenster 2027/2028: In den kommenden beiden Jahren läuft eine sehr große Zahl an Energieausweisen aus. Zusammen mit unseren Produktweiterentwicklungen entsteht daraus ein außergewöhnlich hohes Upsell-Potenzial – und zwar genau in den Accounts, die du betreust. Vergütung ohne Deckel: Attraktives Fixgehalt plus leistungsabhängiger Anteil, der sich an Kundenbindung und Ausbau bemisst. Deine Beteiligung an Up- und Cross-Sells ist uncapped. Innovationsvorsprung: Du betreust eine Lösung, die bereits bei Branchengrößen etabliert ist und einen messbaren Wettbewerbsvorteil bietet. Standort Dresden: Ein Team vor Ort, das zusammen arbeitet und zusammen entscheidet – kein verteiltes Remote-Setup. Werde Teil unserer Erfolgsgeschichte Wir suchen keinen Angestellten, sondern einen Mitgestalter. Wenn du Lust hast, Customer Success in einem wachsenden PropTech von Grund auf zu prägen, freuen wir uns auf dich. Find Jobs in Germany on Arbeitnow

Job description General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including:Call center-based customer support in response to a high volume of low complexity inquiries Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including: read more Key Skills Skills highlighted with ‘‘ are preferred keyskills General Ledger bpocustomer experience managementCustomer Serviceteam handlingCRMcommunication skills

Job description This role is the connective tissue of our sales operation. You'll work closely with the Partnerships team lead to make sure inboxes are triaged, leads are evaluated, the CRM stays clean, and follow-ups happen on time. If you're organized, communicate clearly in writing, and thrive in a fast-moving environment, this role is for you. What You'll Do Inbox Communications Triage Monitor and manage the inbox for our Head of Enterprise Partnerships, prioritizing inbound messages by urgency and type Draft routine outbound communications scheduling confirmations, follow-up emails, status check-ins and send independently Surface complex or strategic conversations with context and suggested next steps Ensure no inbound lead or partner message goes unanswered Lead Evaluation Pipeline Support Use our automation tools to review inbound leads and evaluate fit based on our ideal customer profile (ICP), which you'll learn during onboarding Tag, prioritize, and surface qualified leads to the account management team with a brief summary of context Help us document and refine our lead scoring criteria and automation tools over time as you develop intuition for what a good fit looks like CRM Management Keep Salesforce up to date log contacts, update deal stages, record call notes, and flag stale records Ensure data quality so our Head of Enterprise Partnerships always has an accurate view of the pipeline Calendar Scheduling Coordinate scheduling across US and APAC time zones for demos, partner calls, and follow-up meetings Own the logistics of getting the right people on the calendar with the right context Flex Support Provide general administrative support wherever the need is greatest this may shift week to week based on priorities What We're Looking For Experience in a sales support, executive assistant, or operations role ideally at a startup or high-growth company Salesforce experience required; comfort learning new tools quickly Strong written English communication you'll be representing the team in emails and follow-ups Self-directed and organized; able to prioritize independently without constant check-ins Available during early US business hours: 9am -11am Eastern Time Nice to Have Experience supporting a sales or partnerships function at a tech company or startup Familiarity with the developer tools, hackathon, or education technology space Experience working cross-functionally with US-based teams remotely Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Role: Sales Support & Operations - Other Industry Type: Education / Training Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Sales Support & Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills back officeus healthcarelogisticssales supportdemoexecutive supportsalescoordinationsalesforcecharge postingpayment postingcharge entryadministrative supportwritingsales coordinationmedical billingcommunication skillscrm

Job description General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including: Call center-based customer support in response to a high volume of low complexity inquiries Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including: read more Key Skills Skills highlighted with ‘‘ are preferred keyskills marketing digital marketingcustomer servicecall centersales targetssalescustomer support

Job description Description Cochin, India (Remote) Emstell Technology Consulting Emstell is looking for Experienced Digital Marketing Specialists to join its digital marketing and business development sections. Plan and execute digital marketing campaigns across platforms like Google Ads, Facebook, Instagram, and LinkedIn. Monitor, analyze, and optimize campaign performance using tools like Google Analytics, SEMrush, and Facebook Business Manager. Develop and manage SEO strategies to increase organic traffic and improve search rankings. Create and manage content for email marketing campaigns, landing pages, and social media posts. Collaborate with design and content teams to ensure brand consistency across all digital channels. Stay updated on the latest digital marketing trends, tools, and best practices to drive continuous improvement in campaign effectiveness. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Role: Digital Marketing - Other Industry Type: Management Consulting Department: Marketing & Communication Employment Type: Full Time, Permanent Role Category: Digital Marketing Education UG: Any Graduate PG: Any Postgraduate Key Skills digital marketingdigitalemail marketinggoogle adwordssemrushbusiness developmentinstagramlinkedinmediagoogle adsseo strategiesmarketingmarketing campaignscampaignsgoogle analyticssemseolanding pagedigital channels

Job description Key Role & Responsibilities - Record general accounting transactions including provisions and accruals - Collaborate with plant user departments and the accounting manager to collect local data for input related to provisions and accruals - Assist in the preparation of financial statements and reports in compliance with accounting standards and regulations - Perform general ledger accounting activities, including journal entries, ledger scrutiny, reconciliations, and variance analysis - Perform tasks such as Fixed asset accounting, Trial balance finalization in coordination with plant accounting manager - Collaborate with other team members and departments to gather and consolidate financial data from various sources - Assist in addressing inquiries and providing support through discussions, schedules and annexures during internal and external audits - Contribute to process improvement initiatives to streamline financial reporting and consolidation processes - Maintain documentation and records related to financial reporting and consolidation activities Job specifications Experience - 1 to 5 years of experience in accounting, finance, or related roles - Familiarity with financial reporting and consolidation processes is advantageous Qualification- CA Inter Certifications Professional certifications in the field of accounts, finance, SAP operations and Record to Report are preferable Competence - Behavioral - Attention to detail and accuracy in performing tasks - Strong organizational and time management skills - Ability to work effectively in a team environment and collaborate with colleagues - Functional - Understanding of financial reporting principles and accounting standards - Proficiency in using Microsoft Excel and other financial analysis - Technical - Familiarity with accounting software and ERP systems - Ability to learn and adapt to new software and systems as needed #Li-Jobs Role: Financial Analyst Industry Type: FMCG Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Finance Education PG: CA in Any Specialization Key Skills financial analysisprocessmapinfoarcgistime managementarc mapremote sensingvariance analysisesriauditingaccountingconsolidationautocadbudgetingifrsmicrostationexcelgisarcgis desktopgeographical information systemfinancial reportingtaxationfinance

Job description About Instead Instead is where tax work gets done. Our AI agent orchestrates the entirety of how work gets done in tax, from preparation and compliance to filing and advisory. It's a fundamentally new way of doing tax work, and it's why top 500 firms, Big Four teams, and enterprise corporate tax departments are choosing Instead. What makes us unique: we hold full government approvals with the IRS, 48 states, and all cities to e-file 1040, 1041, 1120, 1120S, and 1065, with 706, 709, 990, 5500, 2290, and PPT coming for tax year 2026. Instead is a full replacement for CCH Axcess, GoSystem, UltraTax, OneSource, CorpTax, Lacerte, ProConnect, Drake, and more. No other tax startup will be able to offer these capabilities for years as we are two to three years ahead of everyone else in government approvals. This lets us build product experiences that are simply unmatched in the market. Instead is backed by Conviction, IRIS (the largest tax software provider in the UK), Skylark, Aprio, and many of our partners and customers. Our team includes leaders from Intuit, Gusto, Zenefits, Thomson Reuters, Wolters Kluwer, PwC, BDO, RSM, and KPMG. The Role Instead's Tax Engineers are experienced tax professionals who bring deep domain expertise to customer engagements. You'll work directly with accounting firms from onboarding through full adoption, ensuring they understand how Instead's AI agent fits into their specific workflows, entity types, and filing processes. You're the person who speaks the firm's language, earns their trust, and makes sure the product delivers real value from day one. You'll partner with Account Executives to support complex sales cycles, leading discovery calls and running executive demos. Post-sale, you'll work alongside Engagement Managers to drive adoption, configure the product, run hands-on training, and lead on-site and remote implementations. What You'll Do Lead high-impact customer discovery with tax firms to understand their preparation, review, advisory, document collection, and peak-season operating constraints Partner with Account Executives to win the tax and workflow case by translating customer needs into clear use cases, demos, and business outcomes Lead on-site implementation sessions and remote onboarding calls, configuring Instead for each firm's entity types, jurisdictions, review workflows, and technology stack Deliver executive-level demos, workshops, and working sessions that show how Instead applies to a firm's actual practice model and return volume Own priority customer use cases from discovery through pilot and go-live, with clear success metrics and adoption milestones Serve as the domain expert throughout the customer lifecycle, answering tax-specific questions and ensuring the product handles real-world scenarios correctly Act as the "Voice of the Tax Professional" internally, feeding customer insights back to Product and Engineering to improve the platform Build and refine implementation playbooks, training materials, and best practices that scale across hundreds of firm engagements Stay current on US federal and state tax law changes, IRS filing requirements, and industry trends that impact how firms use Instead What You Bring CPA, EA, or equivalent tax credential (active or previously held) 3+ years of experience in public accounting, tax preparation, or tax technology Deep working knowledge of US individual and/or business entity tax returns (1040, 1065, 1120S, 1120, 1041) Experience working directly with accounting firm partners and staff. You can earn credibility quickly because you've lived the work Strong presentation and demo skills. You can run a room of skeptical tax professionals and win them over Willingness to travel for on-site engagements (estimated 30 to 50% travel) Experience with tax technology (CCH Axcess, GoSystem, OneSource, CorpTax, Lacerte, ProConnect, Drake) is a strong plus What Makes Someone Exceptional You can sit with a partner, tax manager, or reviewer and quickly earn trust because you understand the work, not just the AI You can turn a messy customer workflow into a clear pilot plan, adoption framework, and product feedback loop You know when to customize, when to standardize, and when to tell a customer the product is not ready for a specific workflow yet You care about measurable outcomes: adoption, time-to-value, implementation quality, and whether the firm can actually run the workflow after the engagement ends You are intense about quality without becoming slow. Tax work has consequences, and you understand that speed only matters if the result can be trusted Compensation Competitive base, variable compensation, and equity Location Lehi, Utah (on-site with travel) Instead is an equal opportunity employer. We evaluate candidates based on capability, judgment, ownership, and fit for the role's responsibilities. We welcome candidates who can help us build a category-defining company in tax technology. Role: Head - Engineering Industry Type: Internet Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate Key Skills gstauditingaccountingdemoajaxsalesjquerytax preparationpublicasp.netweb apihtmlmvcwcfc#us taxasp.net mvcworkflowpresentation skillstax returnstechnologyengineeringjavascriptsql serverangularlinqframework.netincome taxtaxationentityfinance

Job description We are currently seeking a Senior Software Engineer responsible for designing, implementing, and maintaining high-quality, high-performance software solutions for remote connectivity software that connects medical research and laboratory work instruments with Cloud infrastructure. In this role, you will be responsible for: Perform full-stack .NET software development (backend and frontend) in a collaborative team environment, with a strong focus on Azure-based microservices architecture. Carry out design, implementation, software integration, testing, and documentation required to meet company procedures. Take ownership of the high-quality implementation of software features for remote connectivity software, including microservice design and deployment. Build and maintain CI/CD pipelines and infrastructure-as-code to support reliable, automated delivery. Execute quality assurance activities such as reviews, code inspections, and peer design critiques. Undertake software maintenance efforts across cloud-hosted services. Support the continuous improvement of the software development process and mentor peers through technical leadership. Work in an iterative product release environment, continuously focusing on quality and delivery goals. The required qualifications for the job include: Bachelor s degree in Computer Science, Software Engineering or a related field 6+ years of experience in commercial software development with hands-on experience in C# / .NET full-stack development 2+ years of experience designing and deploying solutions on Microsoft Azure, including microservices architecture 2+ years of experience using web technologies, with Angular preferred (React also acceptable) including TypeScript/JavaScript, CSS, and HTML5 Solid understanding of software design principles, including distributed systems and microservice patterns Demonstrated analytical skills, problem-solving skills, and ability to work collaboratively with cross-functional teams as a strong team player It would be a plus if you also possess previous experience in: Build pipeline and infrastructure tooling such as Jenkins, Terraform, or equivalent CI/CD platforms Scripting languages such as Python, PowerShell, or Batch scripting for automation and tooling Understanding of software development processes in a regulated environment Software development experience in the life sciences / medical device domain Experience in Agile/Scrum software development methodologies Experience using PaaS designs, .NET Core, and containerization technologies Experience with Azure IoT Hub, Azure K8S, Azure SQL Server, Azure Storage, Azure Monitor etc. Experience using serverless computing tools such as Azure Functions or AWS Lambdas Experience with Azure IoT Hub, Azure Kubernetes Service (AKS), Azure SQL Server, Azure Storage, Azure Monitor, etc. At Beckman Coulter Life Sciences we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, hybrid working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a hybrid work arrangement in which you can work part-time at the Company location identified above and part-time remotely from your home. Additional information about this hybrid work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Life Sciences can provide. Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Role: Full Stack Developer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills Computer scienceAutomationSoftware designManager Quality AssuranceIntegration testingJavascriptHealthcareDistribution systemSQLPython

Job description Position Overview: The Epic Bridges/INTERFACE Analyst supports OCHIN s mission by implementing, maintaining, and troubleshooting interfaces between systems and providing interface project support. These interfaces include, but are not limited to the following: laboratory, radiology, immunization registry, billing systems, pharmacy systems, dental systems, HIEs, and other EHR s. Leveraging deep technical expertise, strong problem-solving capabilities, and staying current on technological advancements. This position is centered on resolving complex technical issues, optimizing processes, and implementing innovative solutions. Additionally, it involves aligning technical strategies with business objectives and fostering collaboration with non-technical stakeholders to bridge the gap between technology and organizational goals. Essential Functions: Develop, document, and deploy solution functionality by building, testing, and maintaining features according to specifications and requirements, while ensuring clear documentation for usability and future reference. Troubleshoot, diagnose and resolve complex technical issues using critical thinking and advanced technical skills to ensure optimal system performance and end-user satisfaction. Collaborate across departments to support project implementations and address member maintenance issues. Drive documentation and knowledge sharing by creating and optimizing technical documentation to support process improvement and alignment across cross-functional teams. Skill development and competency growth in technical design, analysis, and system enhancements. Other duties as assigned. Requirements The ideal candidate will have experience in healthcare industry or health information technology Working knowledge of HL7 standards is required Working knowledge of XML is desired Epic Bridges certification is required 2-3 years of certified Epic Bridges work experience required Experience with SpaceBridge within Bridges is highly desired Familiar with Mirth or other Interface engines is a plus Familiarity or interest in JavaScript or application development is not required, but a plus Knowledge of Epic Lab, Radiology or Patient Registration workflows is ideal Being comfortable with self-directed learning Debugging, troubleshooting, and documenting skills Process and detail-oriented, with a strong focus on data-driven decision making. Proactive, self-motivated, and solution oriented. Must have strong Analytical skills Demonstrated customer service experience. Prior to moving forward to the team interview, all candidates are required to complete a 50 60-minute competency assessment. The assessment gives us insights into how your strengths, preferences, and work style align with the OCHINs nine core competencies. It s not about passing or failing it s about understanding fit and setting you up for success. Base Pay Overview OCHIN uses broadened pay bands to support equitable and market-aligned compensation practices. The final offer will be based on a variety of factors, including relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market data. Physical Requirements/Work Environment: Constant interpersonal skills, teamwork, and customer service. Frequent creativity, mentoring, presentations/teaching. Occasional decision making and independent judgment or action. Reading, speaking, writing, and understanding English. While performing the duties of the job, the employee is regularly required to sit for long periods of time; stand and walk; use hands to finger, handle or feel; reach with hands and arms. This position requires a virtual home-office environment, working remotely and will require that all employees be on camera for all virtual meetings. The role routinely uses standard office equipment such as computers and mobile devices. Travel is required to support OCHIN s business requirements for Go-Live installations or training which may require travel by air, vehicle, or train. Work Location and Travel Requirements OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position. Work from home requirements are: Ability to work independently and efficiently from a home office environment High Speed Internet Service It is a requirement that employees work in a distraction free workplace Travel may will be required nationally based on business requirements for OCHIN COVID-19 Vaccination Requirement To keep our colleagues, members, and communities safe, OCHIN requires all employees including remote employees, contractors, interns, and new hires to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date. EOE - Disability/Vet #LI-Remote Salary Description Salary range is $85,697 - $137,116 Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying. Role: Back End Developer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills Process improvementXMLPharmacyBillingJavascriptRadiologyInterface AnalystCustomer serviceInformation technologyTechnical documentation