Job description Role: Inside Sales Manager Location: Noida, Hyderabad, and Coimbatore(Flexible remote) Job Type: Full time Looking for someone who has good experience in working with the Domestic and US Recruitment companies, who can bring new clients to the organization and help in revenue generation. Role & responsibilities Conduct outbound calls and use LinkedIn to reach out to prospective clients and introduce our IT recruiting services. Qualify leads by understanding their hiring needs and interest in our offerings. Schedule appointments for the sales team with qualified leads. Maintain accurate records of client interactions and scheduled appointments in the CRM. Collaborate closely with the sales and recruiting teams to ensure smooth transitions. Preferred candidate profile 5-8 years of experience in B2B appointment setting. IT Staffing experience is a must. Previous experience in B2B appointment setting, preferably in recruitment or IT services. Strong communication and interpersonal skills. Ability to handle rejection and stay motivated. Organized, detail-oriented, and capable of managing multiple leads and follow-ups. Perks and benefits Competitive base salary plus commission. Opportunities for growth within the company. Note: 2 positions Shift: Day /night shift Role: Lead Generation / Qualification Industry Type: IT Services & Consulting Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: BD / Pre Sales Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills IT RecruitmentLead ManagementUS IT StaffingLead GenerationSales Lead Generation Linkedin MarketingSales RecruitmentStaffing SalesUS SalesEmail MarketingLead QualificationEmail CampaignUS StaffingLinkedinCold CallingDemand Generation

Description About US : At Teachmint, we believe that education moves the world forward and deserves the best technology in this pursuit. We are a global classroom technology company empowering educators and institutions in over 50 countries. At the forefront of classroom innovation, Teachmint is transforming how education is delivered through its proprietary solutions Teachmint X, an AI-powered digital board; EduAI, an intelligent AI companion that empowers educators and learners to become self reliant; and our interactive whiteboard technology, designed to blend intelligence with usability and elevate every moment of classroom interaction. We are redefining education infrastructure. Whether youre architecting backend systems, designing intuitive front-end experiences, improving deployment pipelines, driving business growth and brand visibility, or scaling user impact your work here directly shapes the future of education. If you re excited by the idea of building smart, scalable, and meaningful solutions in education, come create with us. Learn more: www.teachmint.com Role: The Intern - Training is responsible for managing, and delivering training programs for trainers who educate customers about the company s products. This role ensures that all trainers are well-equipped with the necessary knowledge, skills, and methodologies to deliver high-quality customer training sessions. The intern collaborates with internal stakeholders to standardize training content, improve training effectiveness, and align learning initiatives with business objectives. Responsibilities: Develop, and implement Train-the-Trainer (TTT) programs to ensure trainers are well-prepared to educate customers. Support ineEstablishing training methodologies, best practices, and standard operating procedures (SOPs) for trainers. Continuously update training content and materials based on product updates, customer feedback, and business needs. Conduct regular assessments to ensure trainers proficiency and effectiveness. Identify skill gaps and organize refresher training sessions as needed. Ensure all trainers are aligned with the company s training standards and customer engagement strategies. Monitor and assess trainers performance in customer training sessions through audits, feedback, and observation. Stay updated with the latest industry training trends and technologies to enhance training delivery. Work closely with Product, Sales, Customer Success, and Operations teams to ensure training content aligns with customer needs. Act as a key liaison between trainers and internal departments to ensure seamless communication and updates. Track and analyze key performance indicators (KPIs) related to training effectiveness, trainer competency, and customer satisfaction. Prepare reports on training impact and trainer development progress for senior management. Skills & Competencies: Fluent in English, Hindi & Bengali. Pursuing or completed a Bachelors degree with excellent communication and presentation skills for training delivery. Quick learner and should lbe able to demonstrate proficiency in training technologies, e-learning platforms, and Learning Management Systems (LMS) at the earliest. Strong leadership, coaching, and people management skills. Analytical mindset with the ability to assess training effectiveness through metrics. Ability to work in a fast-paced environment and manage multiple training projects simultaneously. Strong problem-solving skills with a customer-centric approach. Training Design & Delivery. Why Teachmint: Distinctive team: Our team is an inspiration powerhouse built with the best minds from the startup, consulting, and corporate ecosystem. Empowering role: You get a high growth / high impact role with the opportunity to grow. Marquee investors: We have leading investors with deep experience in EdTech investing like Learn Capital (leading Edtech investor globally), Lightspeed Ventures, etc. Culture of a caring meritocracy with great perks: A caring meritocracy built by inspirational leaders; ultra-modern office spac

Job description Role Purpose As a DevSecOps Consultant, you will be involved in a combination of designing & implementing transformation roadmaps, facilitation, mentoring, coaching and training teams to enable DevOps / DevSecOps adoption at scale. You should be an experienced CI-CD practitioner who has gone through the process of Agile-DevOps adoption & enablement at scale (either at an enterprise level OR at a large account level). You should have exposure and experience in one of the following CI-CD stacks - Open Source / Atlassian / Microsoft / IBM. You should also have an understanding of security practices and how to integrate the same in the engineering lifecycle Do Provide solution/consultation to implement continuous exploration, continuous integration, continuous deployment, continuous testing, and continuous monitoring and release automation solutions for all sized products. Create reference architecture for DevOps build & release automation implementation Conduct discovery workshops with customers to understand the products current state and unearth the potential issues. Implement the DevOps / DevSecOps maturity assessment framework and create operating models for subsequent DevOps / DevSecOps adoption. Analyze emerging build and release automation trends. Define reusable solutions for build & release automation which can be leveraged across customers. Provide solutions to implement enterprise infrastructure automation solutions for environment provisioning Help develop CI-CD / DevOps Practices, Tools, platforms | Build solutions and frameworks / POVs for different technologies / domain Implement and maintain DevOps / DevSecOps toolchains for both centralized and federated DevOps Coach the team to ensure DevOps adoption. Coaches engineering teams on the new Ways of Working for improved Route to Live Conduct training workshops on CI-CD/DevOps and related roles to teams and other stakeholders Help the customer to adopt to the defined engagement model to maximize the benefits. Anchor the DevOps / DevSecOps solution for large RFP's. Participate in the practiuce sales initiative for opportunity shaping and closure Role: DevOps Consultant / Architect Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: DevOps Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills DevOps shortlistingcontinuous integrationconfluencemavenci/cdatlassianmentoringbitbucketsalessourcingdockerbamboosourcing profilesopen sourceit recruitmentgitjavalinuxjenkinsagileawsrfpjira

Job description Requirement of the role- 6 Days working on roster basis & 1 day Rotational off * Listen to and assess telesales calls for quality, compliance, and effectiveness. * Score calls based on predefined quality parameters such as sales pitch, objection handling, and closing techniques. * Identify areas of improvement and provide constructive feedback to agents. * Provide insights and suggestions to enhance call scripts and sales techniques. * Share regular reports with management for decision-making. read more Key Skills Skills highlighted with ‘‘ are preferred keyskills Call Audit Quality AuditCall QualityCompliance

Job description Your role at Dynatrace We are looking for a high performer and skilled Salesforce QA with Service Cloud focus to join our Business Systems team in Bangalore. As part of our dynamic and growing IT center of excellence, you will play a critical role in ensuring the quality and functionality of Salesforce Service Cloud configurations, integrations, and features. You will play a key role in: Ensuring that Salesforce Service Cloud and related tools deliver exceptional quality and performance for end-user satisfaction. You will be responsible for testing and validating configurations, integrations, and workflows while proactively identifying and mitigating quality risks. Your responsibilities: Perform Salesforce platform Quality Assurance testing across Service Cloud, Salesforce CPQ with Billing, and Financial Force managed packages, including API integrations. Collaborate with cross-application teams to continuously improve end-to-end processes across sprint grooming, planning, development, testing, and deployment. Analyze and recreate defects during User Acceptance Testing (UAT), ensuring issues are documented and resolved effectively. Proactively identify quality risks and help remove obstacles to release, ensuring the smooth delivery of updates and features. Work with cross-functional teams to refine and enhance QA processes across Salesforce and connected applications. Continuously improve testing processes, tools, and documentation to drive efficiency and measurable results. Extend successful QA processes to other business applications as required. Participate in retrospectives and provide valuable feedback for process optimization. Create detailed, comprehensive, and well-structured test plans and test cases for Service Cloud functionality. Design, develop and execute automation scripts. Participate in Agile/Scrum meetings, contributing input on product functionality, design, and usability. This is an excellent opportunity to join a high-performing team and contribute to the continuous improvement and scalability of Salesforce solutions across the company. What will help you succeed Minimum Requirements: 4+ years experience in Salesforce QA testing with a focus on Service Cloud. Proven track record as a QA Engineer or similar role with expertise in functional testing, regression testing, and UAT. Bachelor s degree in computer science, Engineering, or related field (or equivalent experience). Excellent verbal and written communication skills, with the ability to work independently and collaboratively. Preferred Requirements: Experience with business applications such as Salesforce (CRM), Finance (NetSuite), and Integrations (Dell Boomi), SAP SuccessFactors, Varicent. Salesforce certifications (e.g., Administrator, Service Cloud Consultant) preferred. Familiarity with the SaaS industry and experience in Jira for Agile/ Scrum project execution. Ability to adapt to changing priorities in a fast-paced environment with minimal supervision. Experience with automation testing tools is a plus. Why you will love being a Dynatracer Dynatrace is the leading AI-powered observability platform. We empower todays AI-enabled digital enterprises to understand their systems and data so they can analyze, automate and innovate faster We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences Over 50% of the Fortune 100 companies are current customers of Dynatrace Role: Test Analyst Industry Type: Software Product Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Quality Assurance and Testing Education UG: Any Graduate PG: Any P

Job description Job Summary: We are seeking a detail-oriented and experienced Quality Call Analyst to monitor and evaluate inbound and outbound calls to ensure quality standards are met. The ideal candidate will have a strong understanding of call center operations, excellent analytical skills, and a passion for enhancing customer experience through process improvement and agent coaching. Key Responsibilities: Monitor live and recorded calls to evaluate customer service performance based on quality guidelines. Identify trends, gaps, and opportunities for performance improvement. Provide structured feedback and coaching recommendations to agents and team leaders. Maintain and update QA scorecards and evaluation forms. Collaborate with training and operations teams to ensure compliance with company policies and procedures. Generate regular reports on quality scores, trends, and compliance metrics. Participate in calibration sessions to align evaluation standards across teams. Recommend process improvements to enhance service quality and customer satisfaction Requirements: Experience in quality monitoring for voice and non-voice (email/chat) processes. Certification in Quality Assurance (e.g., Six Sigma Yellow Belt, COPC) is a plus. 13 years of experience as a Quality Analyst or in a similar QA role in a call center or BPO. Strong knowledge of customer service metrics, KPIs, and QA tools. Excellent listening and analytical skills. Strong verbal and written communication skills. Proficiency in using call monitoring systems, CRM, and reporting tools (e.g., NICE, Five9, Salesforce, Excel). Ability to handle sensitive and confidential information. Role: Call Quality Analyst Industry Type: BPM / BPO Department: Quality Assurance Employment Type: Full Time, Permanent Role Category: Business Process Quality Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Call QualityQuality Tools Quality AuditRoot Cause AnalysisQC ToolsSix Sigma CertifiedPareto Analysis7QcCall MonitoringCall AuditCall CalibrationCSATSix Sigma Quality

Job description KEY RESPONSIBILITIES Accept / Process customer complaint orders and follow up the status of the order till the delivery. This involves:- Customer Point of Contact: Serve as the first point of contact for all customer-related issues and complaints. Proactive Liaison: Actively liaise with internal departments to identify the root cause of complaints and implement necessary actions to prevent recurrence. Replacement Process: Initiate the replacement process and ensure replacement orders are shipped within agreed working days to avoid escalations. Raw Material Follow-Up: In case of a raw materials shortage , follow up with the SCM team and keep the sales team and customers updated on revised dates. GPD Team Coordination: Collaborate with the GPD team for approvals on goods under tolerance. Daily Updates: Fill out daily FG comments, Open RMA comments, and check MDI on a daily basis. AWB Details: Share AWB details with customers once replacements are dispatched. Performance Metrics: Track and report relevant customer complaint resolution performance metrics. MDI Meeting Participation: Participate in daily MDI meetings and highlight major customer issues to prevent recurring complaints. Data Analysis: Identify major complaint areas and highlight them to the immediate manager with supporting data. Issue Escalation: Escalate critical matters to the immediate manager. Credit Notes and Invoices: Issue credit notes to customers when replacements are dispatched with a fresh invoice. Rejected Goods Management: Retrieve rejected goods from customers; usable items should be reserved in stock, while unusable items should be destroyed. Reviewing RMA pending report and closing on time Arranging credit note to the customer whenever requested. Any Graduate or Post Graduate Exp-1-3 Years Role: QA / QC Executive Industry Type: Packaging & Containers Department: Quality Assurance Employment Type: Full Time, Permanent Role Category: Production & Manufacturing Education UG: Any Graduate PG: Any Postgraduate Key Skills Data analysisSalesHelp Desk ExecutiveQuality ExecutiveManagementSCMRaw materialTeam coordination

Job description Responsibilities: Manage center operations: sales, counseling & customer service Collaborate with team on strategic planning & execution Ensure compliance with company policies & procedures Role: Assistant Manager Industry Type: Fitness & Wellness Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Center ManagementCounselling Target AchievementTeam HandlingSales InitiativesSalesQuality Assurance

Job description Level AI is a Series B funded Mountain View, CA-based startup innovating in the Voice AI space. We are backed by top VCs, technologists from Silicon Valley, and industry experts. We are on a mission to revolutionize the customer sales experience for businesses. We are innovating in speech AI, NLP/NLU, and information retrieval systems to bring customers and businesses closer to one another.Our vision is to leverage AI and build tools that transform and elevate businesses. As our first focus, we have chosen to help contact centers achieve truly high standards through real-time quality assurance and agent assistance. As one of the critical members of the Level team your work will be new and of the highest impact to shape the future of AI in businesses. You will directly work with a small experienced team of technologists to identify and solve a new set of problems. The team has experience from Amazon Alexa, Facebook, and other leading AI organizations. You will have the freedom to pave a new path to achieve our mission. Roles and Responsibilities : Leads important, impactful, time-sensitive efforts to identify new business strategies and opportunities (e.g., new business models, growth initiatives, cost reduction strategies). Manages complex strategic, organizational, and operational initiatives. Leads end-to-end growth marketing initiatives, including digital campaign strategy, execution, measurement, and optimization. Conducts market research and competitive analysis to inform go-to-market planning, ICP segmentation, and channel prioritization. Develops scalable frameworks and automation to drive efficiency and prepare for broader strategic projects. Partners with business leaders in creating strategic initiatives and securing budgets for plans and projects on a wide range of strategic issues, including risk management and implementation tactics. Influences management by presenting compelling analyses and recommendations that build the business case for new strategic initiatives Requirements : 3+ years of relevant work experience in business strategy (Experience in technology and SaaS preferred). MBA or relevant bachelors from top tier colleges. Must have professional experience in business strategy, growth strategy and management or growth marketing role. Hands on experience in B2B growth marketing with familiarity in martech tools is a strong plusHave an extreme bias towards action.Solutions orientated within a high-energy and fast-paced work environment. Exceptional customer experience intuition; demonstrated success in creating innovative and user-friendly products and customer-facing features. Possess excellent written, verbal and interpersonal communication skills. Role: Operations Manager Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Any Graduate PG: MBA/PGDM in Marketing Key Skills AutomationManager Quality AssuranceCompetitive analysisCost reductionMarket researchInformation retrievalBusiness strategyRisk managementOperationsBusiness case

Job description JOB PROFILE Department Designation Retail Sales Quality Position in Company Reporting to: Zonal Head Reportees: Individual role Key Deliverables / Accountabilities Responsibilities Responsible to map clients internally as per the assigned quality parameters. Responsible to analyze New Client Quality . Being a strong link between the Sales and the Dealing team to ensure client activation & mapping . Responsible to Track stop trades & formulate strategy for activation . Responsible to drive Quality Activation in the region Conducting synergy meetings between internal teams with a objective to meet set targets Check gaps and conduct quality training for the sales teams for time to time and report to Management Will be responsible to prepare relevant dashboards and give insights for quality improvement for end-to-end Quality assurance and auditing. Competencies Required Good communication and listening skills Confidence and Presentation skills Ability to explain information clearly and simply Convincing skills Essential Educational & Experience Qualification Qualification Needed: Graduation / MBA (Relevant Experience of Field, Suitable qualification will be preferred) Relevant Experience: 2 Yrs + Experience in selling Financial Products Please note: This is not a field sales job. INTERESTED CANDIDATES CAN GET IN TOUCH WITH Gulshan Sharma Gulshan.sharma@sbicapsec.com Role: Private Equity Analyst Industry Type: Investment Banking / Venture Capital / Private Equity Department: BFSI, Investments & Trading Employment Type: Full Time, Permanent Role Category: Investment Banking, Private Equity & VC Education UG: BCA in Any Specialization, B.Com in Any Specialization, B.Tech/B.E. in Any Specialization, B.Ed in Any Specialization, Any Graduate, B.Sc in Any Specialization, B.A in Any Specialization, B.B.A/ B.M.S in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills dealer SalesBrokingTradingStock Market