Job description Site Reliability Engineer II Bengaluru, Karnataka, India , Chennai, Tamil Nadu, India Apply now Share Company Overview At Zuora, we do Modern Business . We re helping people subscribe to new ways of doing business that are better for people, companies and ultimately the planet. It s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world s most innovative companies to monetize new business models, nurture subscriber relationships and optimize their digital experiences. Let s do this. Internal Job Opportunities read more Key Skills Performance tuningAutomationTomcatLinuxMySQLIncident managementCustomer supportOracleMonitoringPython

Job description Develop and maintain observability using AWS/GCP tools and Datadog. Keep monitoring tool software currency up to date across Cloud/Legacy landscape Keep Engineering updated with logging/tracing standards Good knowledge of Splunk or other logging tools like ELK stack Have good understanding of Application Performance Management Implement best practices for observability, including metrics, logging, and tracing. Collaborate with engineering and operations teams to troubleshoot and resolve performance issues. read more Key Skills AutomationLinuxCodingAgileHealthcareWindowsAnalyticsSystem administrationPython

Job description Department: Development Operations (DevOps) Employment Type: Full Time Location: India Reporting To: Seenukumar Gurunatha Description At Vitech, we believe in the power of technology to simplify complex business processes. Our mission is to bring better software solutions to market, addressing the intricacies of the insurance and retirement industries. We combine deep domain expertise with the latest technological advancements to deliver innovative, user-centric solutions that future-proof and empower our clients to thrive in an ever-changing landscape. With over 1,600 talented professionals on our team, our innovative solutions are recognized by industry leaders like Gartner, Celent, Aite-Novarica, and ISG. We offer a competitive compensation package along with comprehensive benefits that support your health, well-being, and financial security. Senior Site Reliability Engineer (SRE) Location: Hyderabad (Hybrid Role) Senior Site Reliability Engineer (SRE) – Join Our Global Engineering Team At Vitech we believe that excellence in production systems starts with engineering-driven solutions to operational challenges. Our Site Reliability Engineering (SRE) team is at the heart of ensuring seamless performance for our clients, preventing potential outages, and proactively identifying and resolving issues before they arise. Our SRE team is a diverse group of talented engineers across India, the US, and Canada. We have T-shaped expertise spanning application development, database management, networking, and system administration across both on-premise environments and AWS cloud. Together, we support mission-critical client environments and drive automation to reduce manual toil, freeing our team to focus on innovation. About the Role: Senior SRE As a SRE, you’ll be a key player in revolutionizing how we operate production systems for single and multi-tenant environments. You'll support SRE initiatives, support production, and drive infrastructure automation. Working in an Agile team environment, you’ll have the opportunity to explore and implement the latest technologies, engage in on-call duties, and contribute to continuous learning as part of an ever-evolving tech landscape. If you’re passionate about scalability, reliability, security and automation of business critical infrastructure, this role is for you. What you will do: Own and manage our AWS cloud-based technology stack, using native AWS services and top-tier SRE tools to support multiple client environments with Java-based applications and microservices architecture. Design, deploy, and manage AWS Aurora PostgreSQL clusters for high availability and scalability. Optimize SQL queries, indexes, and database parameters for performance tuning. Automate database operations using Terraform, Ansible, AWS Lambda, and AWS CLI. Manage Aurora’s read replicas, auto-scaling, and failover mechanisms. Enhance infrastructure as code (IAC) patterns using technologies like Terraform, CloudFormation, Ansible, Python, and SDK. Collaborate with DevOps teams to integrate Aurora with CI/CD pipelines. Provide full-stack support, as per assigned schedule, on applications across technologies such as Oracle WebLogic, AWS Aurora PostgreSQL, Oracle Database, Apache Tomcat, AWS Elastic Beanstalk, Docker/ECS, EC2, S3, etc., Troubleshoot database incidents, perform root cause analysis, and implement preventive measures. Document database architecture, configurations, and operational procedures. Ensure high availability, scalability, and performance of PostgreSQL databases on AWS Aurora. Monitor database health, troubleshoot issues, and perform root cause analysis for incidents. Embrace SRE principles such as Chaos Engineering, Reliability, Reducing Toil, etc., What We're Looking For: Proven hands-on experience as an SRE for critical, client-facing applications, with the ability to dive deep into daily SRE tasks, manage incidents, and oversee operational tools. 4+ years of experience in managing relational databases (Oracle, and/or PostgreSQL) in both cloud and o

Job description At (TekLink HGS Digital), our vision is to be the globally preferred digital transformation partner for our clients, creating value in their business through rigorous innovation at scale. We are an expert team of 500+ leading strategic thinkers, digital marketing and creative masters, data analysts, software engineers, and process optimization specialists with an elemental desire to create transformative digital solutions. Job Title: Data Scientist Location: Hyderabad, India Duration: Full time . Data scientist would support our internal teams and clients in driving strategic decisions, applying advanced statistical & predictive analytics and machine learning concepts to solve business problems in BFSI and CPG domains. You will also phrase requirements document, contribute towards project plan, carry out data research and collection, study attributes and features, test for parameters, resolve data issues, decide on models, modeling, QA/testing and showcase the findings in various formats for client consumption. Responsibilities: a) Analytics Requirements Definition: Works with business users to approve the requirements for analytics solution. b) Data Preparation: Reviews data preparation rules (data extraction, data integration, data granularity, data cleansing etc.). Prepares data for analytical modelling. Guides data analysts and associate data scientists on data preparation activities. c) Builds Machine Learning (ML) and Statistical Models using Python/R/Scala/SAS/SPSS d) Collaborate with clients and internal teams to define industry-leading analytics solutions for a wide variety of industries and business groups e) Develop proof-of-concepts and demos needed for client & internal presentations f) Create clear functional and technical documentation g) Work agnostic across multiple industry sectors and functional domains, with focus on BFSI and CPG domains. h) Work closely with all stakeholders to identify, evaluate, design, and implement statistical and other quantitative approaches for modeling enterprise scale data and big data i) Display proficiency in converting algorithmic proof of concepts into business requirement documents for product development or data driven actionable intelligence Minimum Requirements & Qualification The ideal candidate should have: Full time Degree in Mathematics, Statistics, Computer Science or Computer Applications from reputed institutions, B.E./B.Tech., MBA specialized in Marketing, Operations Research, Data Science and/or Business Analytics Overall 8+ years of technical experience in IT industry across BFSI and CPG domains. Minimum of 5 years of hands-on work experience in Data Science/Advance analytics, Machine Learning using Python and SQL Practical experience specifically around quantitative and analytical skills is required. People management skills and experience, and familiarity with the pharmaceutical industry are preferred. Knowledge of solution design, planning, and execution Contribute to case studies, blogs, eBooks, and whitepapers Proficiency in maintaining strong project documentation hygiene Able to fully assimilate into automated MLOps mode Must have good communication skills written, oral, ppt and language skills Able to translate statistical findings to business English Hands on experience in one or more of the skillsets below: Programming Language: R Programming, Base SAS, Advanced SAS Visualization Tool: Tableau, MS Excel, think-cell, Power BI, Qlik Sense Automation Tool: VBA Macro, Python scripts Basic understanding of NLP/NLU/NLG and text mining Skills/knowledge of advanced ML techniques with image processing and signal processing is a plus GenAI and multimodal GenAI skills with RAG development and fine tuning Sounds statistical training in linear and non-linear regression, weighted regression, clustering, and classification techniques Sound understanding of applied statistical methods including survival analysis, categorical data analysis, time series analysis and multivariate statistics Introduction to classical statistical including concepts i

Job description Summary : The Manager -Network Operations (Banknet) will lead the design, implementation, and 24x7 operations of secure and highly available network infrastructure supporting mission-critical banking and financial services. This role is pivotal in ensuring regulatory compliance, data confidentiality, operational resilience, and high service availability across Data Centers, Disaster Recovery Sites, Branch Networks, and SD-WAN architectures. The Manager will oversee incident management, change control, and service continuity in line with RBI and other regulatory guidelines. They will manage cross-functional teams and vendor partners, drive SLA adherence, and lead proactive monitoring and optimization efforts. This position requires close collaboration with cybersecurity, application, and compliance teams to ensure a robust and compliant infrastructure ecosystem. The ideal candidate will bring strategic vision, leadership acumen, and deep technical expertise in BFSI network operations to continuously enhance the digital banking experience while safeguarding customer trust and data integrity. Role & responsibilities : 1. Strategic Network Operations Management: Lead and oversee end-to-end network operations across Data Centers & Branch Networks. Define SOPs and governance models for incident, change, and problem management aligned with ITIL practices. Ensure high availability, performance, and compliance of banking network infrastructure. 2. Technical Oversight & Architecture Review: Review and approve HLD/LLD designs for LAN/WAN/SD-WAN & MPLS. Drive the adoption of network automation and proactive monitoring solutions for enhanced operational efficiency. Conduct RCA review meetings and lead major incident handling with cross-functional teams. 3. Network Security & Regulatory Compliance: Ensure adherence to RBI and regulatory guidelines related to network security, segmentation, and logging. Oversee DDoS operations for critical applications and data flows. Monitor audit compliance and drive implementation of security best practices across the infrastructure. 4. Team & Resource Management: Mentor and manage multi-tier NOC teams (L1/L2/L3) for 24x7 operations and knowledge improvement. Plan staffing, training, and resource augmentation as per business and operational needs. 5. Project & Change Management: Plan and execute large-scale network rollouts, migrations, upgrades, and DR drills with minimal impact. Implement change management processes and ensure risk mitigation strategies are in place. 6. Reporting, Governance & Audits: Present executive dashboards, SLA reports, capacity planning insights, and RCA reports to management. Lead internal/external audits and ensure timely closure of non-compliance observations. Education : B.E/ B.Tech, M.Tech/MCA (Computer/IT)/B.Sc (Computers) Experience : 1) B.E/ B.Tech, M.Tech/MCA (Computer/IT) with 8 plus years or B.Sc (Computers) with 7 plus years of working experience on large complex enterprise networks. - Mandatory 2) Must have hands-on experience in protocols/technologies like MPLS (traffic engineering, L2/L3 VPN), BGP-4/MP-BGP, ISIS, OSPF/OSPFv3, EIGRP, RSVP, LDP, VXLAN, Network Access Control, 802.1x, VPN. - Mandatory 3) Experience in Software Defined Network (SDN) & SD-WAN. - Mandatory 4) Hands on experience on multi-vendor / multi-service IP networks, multi-vendor equipment and network protocols. - Mandatory 5) Configuration experience on Network management and monitoring tools - Mandatory 6) Experience in conducting regular Network performance review, Network analysis and running detailed Network improvement plans with Network Providers. - Mandatory 7) Experience on Network Management tools like Cisco ISE, DNAC. - Mandatory 8) Experience in Solution Design and Architecture assessment of large networks - Desirable 9) Experience in Security devices - Added advantage 10)Experience in dealing with banks / financial institutions /NBFCs networks - Added advantage 11)Proficiency in managing and securing Data Center networks - Desirable 12) Well verse

Job description Operations is a dynamic, multi-faceted segment that partners with all parts of the firm to deliver banking, sales and trading and asset management capabilities to clients around the world. In addition, Operations provides essential risk management and control to preserve and enhance the firm s assets and its reputation. For every trade agreed, every new product launched, or market entered, every transaction completed, it is Operations that develops the processes and controls that makes business flow. YOUR IMPACT we're looking for a professional individual who wants to apply their financial market knowledge and further develop their understanding in the fast-growing sector of regulatory reform. With the continued high rate of change in the regulatory reporting space, Regulatory Operations professionals have a mandate and platform to significantly impact their environment and the wider business. OUR IMPACT Operations span all product lines and markets, serving as internal business partners who develop the processes and controls, and help to specify the systems that deliver accuracy, timeliness and integrity to our business. Regulatory Operations has responsibility for position and trade reporting to key American, European and Asian exchanges and regulators. The Regulatory Operations Bangalore team s mission is to support Regulatory Operations in the production of various trade and position reports within the Americas, Europe and Asia. The team plays an integral role in ensuring that the Firm meets its regulatory reporting obligations globally. The Team consists of talented and highly motivated individuals who are extensively involved in the preparation of the mandated reports, as we'll as the implementation of effective control processes, efficiency initiatives, BCP, and other Department initiatives. JOB SUMMARY AND RESPONSIBILITIES Develop expert knowledge in Regulatory requirements, processes and systems across global jurisdictions Perform reconciliation and exception management as per the various Regulatory requirements Investigate and remediate issues with these reports and develop control improvements Contribute to strategic initiatives relating to these reports, for example strategic Technology developments Improve current processes, procedures and reports including automation of manual processes Define and produce comprehensive project documentation in support of strategic initiatives and change management including: business/functional requirement documents, process flow diagrams and comprehensive data analysis Produce test scripts and co-ordinate / participate in testing activities with Operations and Technology Work with Legal, Compliance, Technology, other Operations groups and various Business units to manage change programs and issue resolution for these reports Act as a risk manager for the firm through ongoing assessment and awareness of the regulatory environment and the firm s adherence to its reporting obligations Graduate / Post Graduate BASIC QUALIFICATIONS Minimum 9 years of relevant experience Communication skills - Strong written and verbal communication skills, be able to ask right questions and convey the right message Problem Solving - be able to analyze the problem and produce potential solutions, will the required direction Basic Knowledge/Experience in Regulatory Reporting - around technical terms, jargons used in the industry Tools & Technique - such as SQL language to be able to self-serve & analyze Risk mindset - Being detail-oriented and capable of delivering a high level of accuracy Proficient in the use of MS Office products Candidate must be proactive, enthusiastic and team oriented Ability to learn quickly and adapt to new changes and new challenges PREFERRED QUALIFICATIONS Strong Regulation Knowledge on MiFID II Reporting including Trade Life Cycle, JIRA instance navigation, Product expertise, etc Tools & Technique - aware of commonly used tools such as Kibana, DROIT, SQL [advanced] Problem Solving - be able to analyze the problem independently and produce potential s

Job description Derivative Operations provides operational support across CIB covering key product areas including FX, OTC Derivatives, Principal Collateral, 3rd Party Derivatives, Cleared Derivatives, Agency Collateral, Billing and CASS. As an Associate in Collateral Operations, you will be responsible for Portfolio Reconciliation, Margin call management, Regulatory adherence for all upcoming regulations, cross LOBs metrics and projects. Additionally, you will be building the culture of continuous improvement supporting business across Back Office, Middle offices as we'll as Global teams. You will be interacting with multiple Operations & Technology teams within the organization to provide business support. Job Responsibilities Manage Portfolio Reconciliation and Collateral Dispute. Manage daily Margin Exchange - Same day Settlement and Exception management. Perform supervisory controls around Collateral exposure. Supervise MTM breaks including data quality and strategic projects. Partner with Middle Offices, Credit risk, VCG, etc Focus on deep dive and fixing on upstream issues to keep the breaks to minimum. Play a key role in regulatory compliance CFTC, EMIR, NCMR, etc Improve controls in the process & ensure 100% accuracy and compliance to Regulatory rules. Manage any new analysis requirements across multiple stakeholders. Provide regular update to senior management on BAU, projects, etc Supervise UAT testing. Manage strategic automation projects. Required qualifications, capabilities and skills CA/ MBA with at least 6 years / Graduate or Post-Graduate with at least 8 years experience in operations. Familiarity with a global banks process & operational environment including management and external reporting is a must. Strong business knowledge ie Investment Banking, including OTC product, process and system knowledge. Ability to think and act strategically Deal with day-to-day issues as we'll as planning and executing projects / initiatives, ensuring the teams activities support Operations in attaining its strategic goals, excellent attention to detail, and an ability to know when a deep-dive approach is appropriate. Ability to drive results through a "hands-on" approach. Skilled in identifying talent, recruiting, coaching, mentoring, and developing team members Ability to manage a team of high achievers with diverse experience and skill sets. Successful in team environments with matrix reporting structures. Excellent verbal and written communication skills, and adapt at communicating with all levels of the business and technical parts of the organization. Skilled in MS office applications including Outlook, PowerPoint, Excel, Word, Access and Project. Can operate effectively in a dynamic environment with tight deadlines, and can prioritize ones own and team s work to achieve them. Flexibility to work global hours and willing to travel globally, if needed. Preferred qualifications, capabilities and skills Knowledge on CFTC, EMIR, NCMR regulations preferable. Experience on OTC Confirmations, Collateral Management and Reconciliation platforms will be an advantage. Role: Treasury Executive Industry Type: Financial Services Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Treasury Education UG: Any Graduate PG: Any Postgraduate, MBA/PGDM in Any Specialization, CA in CA Key Skills AutomationReconciliationBillingBack officeData qualityInvestment bankingMS OfficeContinuous improvementOperationsOTC

Job description First link of management between the executors ie field staff and management. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. Delivery of business AOP objectives for the assigned geography. PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) Achieving business numbers with the assigned line of channels (Basis location and market potential). People Management (Off roll) - Hiring, Retention & Productivity. Sales Governance through compliance of systems and processes. Responsible for tracking, managing & controlling PDD requirement compliance Reduction in customer complaints & cancellation by ensuring that no miss-selling is being done. Understanding of CRM - Salesforce.com. Effectively engage with Credit, Operations, Risk & within 2W/3W teams. To ensure TAT is maintained for case processing. 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Training of self and their team below. Hiring right candidate. Smooth onboarding to help settle the employee we'll in BFL. Smooth onboarding of New Dealer/Partner with BFL Retention of Off-roll staff 5. DECISIONS (Key decisions taken by job holder at his/her end) Hiring of Off roll staff Approvals by coordinating with internal stake holders eg. Clearing cases Lead allocation Field activity planning and closure 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work Connect with various internal department ie product, credit, Ops, RCS & compliance to process the file. Connect with HR department for hiring & retention External Clients Roles you need to interact with outside the organization to enable success in your day to day work Engaging with customer. Mapping of market competition. 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) From 45 to 70 Cases MOM (depending upon location and market potential) Other Dimensions (Significant volume dimensions associated with the job) Total Team Size: 9 Number of Direct Reports: 5 to 9 Number of Indirect Reports: NA Number of Outsourced employees: 5 to 9 Number of locations: 1 to 4 Number of products: 1 ie Two wheeler Loan Required Qualifications and Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications Qualifications - Graduate / Post Graduate Good command in excel is essential. Work Experience - 1 to 3 years of relevant experience in managing team Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers & colleagues across the company. Excellent Team management & Interpersonal Skills. Excellent command over communication skills. Highly ambitious & self-motivated Role: Customer Success Manager Industry Type: Financial Services Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate PG: Any Postgraduate Key Skills Relationship managementInterpersonal skillsCredit operationsTeam managementOperational riskSalesforce.comCase processingCustomer complaintsDebt managementCRM

Job description Calculate figures for food inventories, orders, and costs. Maintain clear and organized records to ensure all reports and invoices are filed and stored properly. Post invoices using computer programs. Conduct inventory audits to determine inventory levels and needs. Complete requisition forms for inventory and supplies. Notify manager/supervisor of low stock levels. Verify and track received inventory and complete inventory reports and logs. Reconcile shipping invoices and receiving reports to ensure count accuracy. Receive, unload, and process deliveries. Refuse acceptance of damaged, unacceptable, or incorrect items. Troubleshoot vendor delivery issues and oversee return process. Adhere to food safety and handling policies and procedures across all food-related areas. Monitor PAR levels for all food items to ensure proper levels. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (eg, small print). Visually inspect tools, equipment, or machines (eg, to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education : High school diploma or G.E.D. equivalent. Related Work Experience : At least 1 year of related work experience. Supervisory Experience : No supervisory experience. License or Certification: None . Role: Barista Industry Type: Hotels & Restaurants Department: Food, Beverage & Hospitality Employment Type: Full Time, Permanent Role Category: F&B Service Education UG: Any Graduate PG: Any Postgraduate Key Skills PrintingManager Quality AssuranceSafety trainingInspectionFood safetyTroubleshootingInventoryMonitoringAuditing

Job description Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft. Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: At least 1 year of supervisory experience Role: Front Office Industry Type: Hotels & Restaurants Department: Administration & Facilities Employment Type: Full Time, Permanent Role Category: Administration Education UG: Any Graduate PG: Any Postgraduate Key Skills Loss preventionFront Office ExecutiveQuality standardsSafety trainingAccountingBillingManagementCounselling