Job description We are seeking a visionary and experienced Senior IT Manager to lead our corporate IT department with a focus on Digital Workplace services. This role will oversee the organizations IT infrastructure, systems, and digital workplace solutions, including data loss prevention (DLP), collaboration tools, and secure access management. The Senior IT Manager will be responsible for driving strategic initiatives that enhance user experience, collaboration, and security while ensuring the delivery of high-quality technology services and support. Key Responsibilities: read more Key Skills Skills highlighted with ‘‘ are preferred keyskills IT Manager Senior IT ManagerDLPVendor ManagementIT GovernanceGroup PolicyInternal ITIT ComplianceIT ManagementStakeholder Management

Job description Skill required: Procurement Operations - Procurement Support Designation: Service Delivery Ops Associate Manager Qualifications:Any Graduation Years of Experience:10 to 14 years What would you do Driving transformation in Sourcing & Procurement domain for the client globally leveraging LSS approach by leveraging standardization, policy, automation, platform etc enablers. Flexible toward work-timing (incl US timing) and work from office In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results.Analyze and design the best practices for tactical and transactional procurement processes. Plan implementation based on detailed understanding of technologies involved and best practice process output measures. Provide the setup and ongoing maintenance of suppliers, catalog content, user authorization data and procurement applications to provide efficient and effective transactions, and to help maximize compliance. What are we looking for Transformation experience Sourcing & Procurement domainYou will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation Role: Strategic Sourcing Manager Industry Type: IT Services & Consulting Department: Procurement & Supply Chain Employment Type: Full Time, Permanent Role Category: Procurement & Purchase Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Procurement Procurement OperationsSourcingSCMProcurement Support

Job description Entab Infotech Pvt. Ltd. Senior Technical Support Executive / ATL Overview: A Senior Technical Support Executive / provides technical assistance to end-users, troubleshooting hardware, software, and network issues, resolving problems, and ensuring a positive customer experience, any graduate (BCA, MCA, B.Tech.) with good communication skills and willing to learn and grow is welcome. read more Key Skills Skills highlighted with ‘‘ are preferred keyskills Good English CommunicationSolving QueriesCustomer SatisfactionComplaint HandlingCustomer Handling

Job description Role The purpose of the role is to manage delivery of a project driving operations and delivery governance, ensuring right talent supply chain to optimize customer satisfaction and cost of delivery Do - Delivery Management - Ensure seamless delivery of the projects - Deploy optimum project delivery structure post transition/ migration phase by evaluating the budget, costs, risks and staffing requirement - Create quarterly project charter with well-defined weekly project trajectory as per the project specifications & requirements and ensure 100% adherence in terms of schedule, quality, efforts and costs - Ensure 100% compliance to Project SLAs, information security protocols and etc (all customers contractual obligations) - Monitor and take appropriate actions on internal and external audit findings to ensure no major non-compliance/ deviation from the SLA - Liaise between customer and internal technical delivery team to drive project health by adhering to organizational norms of project metrics - Drive various project related audits like quality, customer, ISO etc and ensure zero non-compliance - Conduct periodic cadence with the quality team to take proactive measures to resolves issues/ possible escalations - Conducts periodic cadence with Workforce Management Group (WMG) to ensure 100% fulfillment as per the program/ project requirement - Regularly audit quality (QA) status of delivery and engage QA team to ensure adherence to Quality Assurance standards and processes - Maintain project structure in Confluence & SAP in line with prevailing business requirements and norms - Ensure expected ramp down (ERD) compliance as committed in MSA - Client Relationship Management - Engage with client to deploy opportunities to deploy multiple solutions within/ across SLs to create a stronger value proposition for clients - Conduct regular customer connects (meetings/ visits/ video- conference) and participate in Management Review Meetings (MRM) with client management/engagement managers to understand customers current and future needs and seek feedback to improve delivery methodology/ timelines/ resource allocation - Identify and close early warnings on a project to avoid any customer escalations - Plan and conduct Quarterly Business Reviews (QBR) along with DMs/ ADH with the client management/ leadership team to drive improvement actions and mine for a new portfolio/ opportunity within the account - Design and monitor project performance dashboards/ reports with the clients periodically - Delivery governance across the project - Create weekly/ monthly/ quarterly MIS and reports to monitor and track overall project - Conduct periodic reviews with the delivery team on operational, quality and fulfillment parameters and new idea generation & its implementation on existing projects - Identify and resolve potential risks or early warning signs on project delivery to drive for ZERO surprise escalations and eliminate any revenue leakage - Escalate any deviations from the project charter to the delivery managers in terms of schedule, effort, cost, infrastructure from the project charter and minimize process exceptions and such deviations from the actual project plan - Review and monitor revenue allocations/ realization to avoid OB revenue leakage - Provide inputs to delivery leadership team on overall delivery performance parameters (project heath, utilization, realization etc) at project/ program level during reviews highlighting any critical project escalations and potential risks - Operational Excellence - Automation Focus - Perform pareto analysis as per the no. of incidents received and accordingly identify automation opportunities and drive value adds across the project - Deploy next generation hyper automation and crowdsourcing initiatives in coordination with Holmes RO team to enhance productivity, quality and speed of delivery - Interact and engage with tools team to bring in new tools in the project to automate certain pointers/ elimination of any noise in the project - Innovation Focus - Brainstorm with t

Job description Inform students regarding the interview schedule Coordinate with students and companies and align interviews Assist students in all aspects of the job search including resume writing, interviewing techniques, job openings Visit to corporate office Role: Customer Success - Other Industry Type: Education / Training Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Corporate RelationsPlacement TpoCorporate RelationTraining And PlacementTie Ups

Job description 1. Make outbound calls to activate patient programs and convert engagement. 2. Pitch digital care plans, handle objections, and close sales. 3. Achieve sales targets while driving cross-sell and upsell initiatives. 4. Track CRM & follow up to engage. Perks and benefits Health Insurance, Annual leaves Role: Customer Success Associate Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Hindi & English ProficiencyCustomer RelationshipLanguage SkillsCommunicative English Customer ServiceCustomer SupportCustomer CareCustomer Handling

Job description Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No.Performance ParameterMeasure 1.Continuous Integration, Deployment & Monitoring of Software100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2.Quality & CSATOn-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3.MIS & Reporting100% on time MIS & report generation Mandatory Skills: Microsoft Dynamics CRM 2016 - Sales. Experience: 1-3 Years. Role: Back End Developer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Microsoft Dynamics CRM module developmentsoftware development life cyclecodingsoftware solutionsroot cause analysis

Job description As a Specialist Engineer , you will be part of our Global Customer Support team. You will use your product, troubleshooting, and people skills to work directly with our customers, resolving technical issues and problems that occur while using the Dynatrace platform. Our customers represent some of the worlds largest companies, and the production applications you will be working on can easily represent millions of dollars per day of revenue. You will drive the assessment and triaging of issues and work efficiently to develop resolutions or interim solutions. You should be comfortable with focused, heads-down analysis of complex technical problems as well as with the interruptions that occur naturally in an operational support environment. For example, you may find yourself assisting other internal teams as they answer questions and provide assistance to customers in real-time (Chat) or via tickets. Some of the issues that you work on will need escalation into R&D. In those cases, you will document information gathered and progress made to date, and then work closely with R&D towards the final resolution. You will regularly and routinely interact with customer personnel at various technical and managerial levels for information gathering, troubleshooting, configuration, status updates, and final remediation. Job Location: Bangalore (Work from office - 5 days - Rotational shifts including night shifts ) Responsibilities: • Recognize and solve isolated problems as reported by customers related to our SaaS and Managed products, and their interactions with diverse customer technology ecosystems. Analyze more complex or distributed problems with guidance • Work directly and comfortably with customer application specialists to troubleshoot and resolve platform or product issues via online chat, phone, video conference tool or submitted ticket. Able to communicate localized technical approaches and tradeoffs effectively with small groups including customer middle management personnel with senior backup • Perform in-depth troubleshooting of Internet related issues utilizing industry standard tools and methodologies such as Wireshark, MTR, DIG, etc. in combination with understanding of third party CDN / DNS Proxy services. Will progress from localized single-tool data interpretation, to broader in-tool pattern recognition, to complex cross-tool data correlation as seniority increases from Level 2 to 4 • Perform in-depth event, logfile, and dump analysis during the troubleshooting process, using industry as well as internal or product-related tools. Will progress from localized single-tool data interpretation, to broader in-tool pattern recognition, to complex cross-tool data correlation as seniority increases from Level 2 to 4 • Take ownership of multiple tickets/chats and work independently to efficiently manage a dynamic ticket workload. Will progress from getting to giving coaching assistance as seniority increases from Level 2 to 4. Complexity of tickets will also increase progressively as seniority increases • Document and provide additional technical details when escalating issues to R&D for assistance in resolving platform or product bugs. Manage ongoing interactions with R&D to keep on track • Maintain a spoken and basic hands-on familiarity with the latest major technologies used by our customers, such as Big Data solutions (Cassandra or Mongo DB), Java, .Net, Node.js, PHP, Docker, cloud environments (AWS, Microsoft Azure, OpenShift) and elastic microservices • Maintain strict operational discipline to meet administrative and contractual requirements. Examples include monitoring expiring SLAs, proper prioritization of tickets, providing timely, efficient, and clear customer communication to meet and maintain our response requirements, time tracking, etc. • While engaging directly with customers, provide a confident and calming approach to ensure our customers will be well supported and their issues will be resolved • Eagerly participate in training to advance technical skills and produc

Job description Role Overview As Head of Technology & UX, youll own and shape the end-to-end technology, engineering, and user experience strategy for GSEAMS. From building a best-in-class mobile video platform to creating creator-facing tools and intuitive interfaces, your leadership will directly impact how millions of users consume and creators contribute to next-gen storytelling. You will work closely with the founding team and take a seat at the table in strategic decisions, driving GSEAMS platform evolution at scale. Key Responsibilities Technology Leadership - Define and execute the tech roadmap across mobile apps, web, backend, and infrastructure - Lead architecture and delivery of a high-performance video streaming platform, optimized for vertical playback - Build, manage, and grow a top-tier engineering team across frontend, backend, and DevOps - Oversee implementation of AI/ML systems for content recommendation and personalization - Ensure the platform is scalable, secure, and cloud-native from day one UX & Product Design - Champion a mobile-first, story-first UX philosophy across user and creator journeys - Collaborate with product and design to launch features that are cinematic, intuitive, and addictive - Drive development of creator dashboards, analytics, and monetization tools Innovation & Execution - Explore and implement emerging technologies such as Web3, interactive story formats, or gamification - Establish agile development processes and rapid prototyping culture - Integrate storytelling, entertainment, and technology into a frictionless user experience Interested? What Were Looking For Must-Haves: - 10+ years of experience in tech leadership roles, ideally in media, OTT, or mobile-first platforms - Proven success in building and scaling consumer-facing mobile/video products - Strong foundation in video infrastructure, mobile frameworks, and backend architecture - UX-first mindset with experience delivering highly engaging user experiences - Track record of leading high-impact engineering teams and fast-paced product cycles Bonus: - Experience in personalization engines or recommendation algorithms - Background in creator platforms or gamified mobile products - Exposure to interactive storytelling or Web3 monetization models Education qualification - Bachelor's or Master's degree in Computer Science, Engineering, Design, or related technical field. - Additional certifications in UX Design, Al/ML, or Product Management are a plus. Location- Mumbai / Bangalore / Remote Role: UX Head Industry Type: Film / Music / Entertainment Department: UX, Design & Architecture Employment Type: Full Time, Permanent Role Category: UI / UX Education UG: B.Sc in Computers, BCA in Computers, B.Des. in Any Specialization, B.Tech/B.E. in Computers PG: M.Des. in Any Specialization, M.Tech in Computers, MCA in Computers, MCM in Computers and Management, MS/M.Sc(Science) in Computers Key Skills Skills highlighted with ‘‘ are preferred keyskills UX Video StreamingVideo CompressionUser Experience DesignInteractive StorytellingMobile App DevelopmentBackend ArchitectureCloud InfrastructureGamificationAgile Development

Job description Greetings from Grampro Business service Pvt Ltd, we are hiring for the below profile, Interested feel free to Apply. 1) Name of the Company : Tata Capital Limited 2) Designation : Loan Officer / 4) Department :Sales 5) Employment Type : Full Time - On Roll 6) Reporting to : Branch Manager 6) Main Task : Acquisition and Maintenance of new Clients, Sales & Collection read more Key Skills Skills highlighted with ‘‘ are preferred keyskills Loan Processing Financial AnalysisCredit UnderwritingCredit Assessment