Job description The Associate Customer Success Manager will be responsible for managing relationships within a portfolio of existing customers, helping to drive adoption, retention, and expansion aligned with customer outcomes. This role will act as an advisor to our clients, identifying business needs, delivering value, and building strong customer relationships. This role will require close collaboration cross-functionally to ensure customers achieve their business goals while contributing to Deltek s growth objectives. Responsibilities: Day-to-day responsibilities for the Associate Customer Success Manager may include, but are not limited to: Manage a portfolio of assigned accounts to provide a seamless customer experience Proactively connect with your assigned customers to identify ways to increase their usage and satisfaction, and to find growth opportunities Learn about Deltek s offerings, understand their basic features and benefits, and provide information and suitable solutions to help customers execute their objectives Support onboarding efforts by providing customers with basic knowledge and skills to use Deltek s solutions Collaborate with the Renewal & Growth team to achieve renewal, uplift, retention, and expansion revenue targets Coordinate with internal teams (Cloud, Product, Support) to resolve challenges, and address customer escalations and inquiries effectively Communicate at-risk customer situations early on, utilizing Gainsight Call to Action (CTA) to develop tailored retention strategies and ensure timely resolution of risk CTAs Update primary systems (like Salesforce and Gainsight) daily to ensure accurate planning and maintain upto-date notes of customer interactions, statuses, and feedback Utilize available learning platforms (e.g. Allego) for continuous learning and personal development related to product content, industry trends, and Customer Success best practices Role: Customer Success Manager Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate PG: Any Postgraduate Key Skills Relationship managementBasicUsageCloudCustomer experienceManagementRetention strategiesProduct supportSalesforce

Job description Job Description: We are seeking a skilled Chat & Email Support Agent to deliver top-notch customer service to our UK clients. The ideal candidate will have strong English writing skills and a fast typing speed. This role involves handling customer queries through chat and email, so experience in non-voice support is a must. Key Responsibilities: Provide efficient support via chat and email for UK customers. Respond to customer inquiries, complaints, and troubleshooting issues promptly. Ensure customer satisfaction through accurate, clear, and professional communication. Maintain proper documentation for each customer interaction. Requirements: Excellent written communication skills in English. Strong typing skills (minimum 40 WPM). Ability to handle multiple customer interactions simultaneously. Flexibility to work in rotational shifts and rotation week-offs. Prior experience in chat or email-based customer service is a plus. Shift Details: Rotational Shifts: Flexibility to work different shifts as per business needs. Rotational Week Offs: Weekly offs will rotate based on shift schedules. If you're proactive, detail-oriented, and passionate about customer service, wed love to have you on our team! Industry: Media agency/IT-Software / Software Services Compensation: Fixed Salary + Allowances Role: Email Support Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Non Voice Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Should have excellent command on EnglishStrong interpersonalComputer Skills problem-solving skills and verbal and written communication skillsWritten CommunicationTyping SpeedEmail Writing

Job description Minimum 6 months of quality experience (SME profiles can also be considered) Strong understanding of quality analysis, sampling, SLAs, reporting Basic Excel skills, including presentation and graphs, will be an added advantage Rotational shifts with 2 weekly offs High degree of proficiency in Microsoft Office 360 suite/MS Office Clearly articulate ideas and thoughts verbally Accurately prepares written business correspondence that is coherent, grammatically correct, effective and professional. Strong interpersonal skills and a demonstrated ability to work effectively both independently as well as in a team environment Ability to work independently Excellent organizational and time management skills Analytical, data driven problem solver Excellent customer service skills Role: Quality Analyst Industry Type: Management Consulting Department: Quality Assurance Employment Type: Full Time, Permanent Role Category: Business Process Quality Education UG: Any Graduate PG: Any Postgraduate Key Skills BasicInterpersonal skillsManager Quality AssuranceExcelTime managementAnalyticalBusiness correspondenceCustomer serviceMS OfficeQuality analysis

Job description class="elementor-heading-title elementor-size-default">Role Support after Sales Maintenance Job Responsibilities Complain register with date, sender, customer, nature, related to Complaint acknowledgement mail within 10 working hours max Complaint evaluation, check FAQ, troubleshooting history of similar complaint Circulation of complaint internally to relevant department / Sub supplier Action plan for complaint resolution to be sent to customer within 16 working hours for routine matters and 2-5 days for critical crucial matters. Proposals to be sent to customer with all material, manpower needed for the complaint resolution Monitor time lines as agreed from specifications, ordering, receipt of material, delivery to customer, installation, testing and final acceptance Monitor sub suppliers activities for supply or services and keep customer updates time to time Customer visits and inquiry generation for preventive maintenance Annual spares requirement analysis and forecast for the year Complaint resolution summary and its log CO2 compressor maintenance expertise to be developed Expertise to be developed for maintenance of routine items, electrical and mechanical Intimation mails to customer for preventive maintenance of supplied plants Data of all supplies made to customer and their O M Manuals ISO System implementation and updation SAP material data base and its updation, SAP Implementation Data management system implementation and vigilance AMC Contracts structure design, proposal Training Contracts structure design contents proposal Identify locations for most demanding after sales visits Propose locations for local representation Education Experience Bachelor of Engineering Mech / Production having equivalent technical manufacturing environment with 0 -1 yrs experience Preferred Industry background EPC company in Process Field Experience in maintenance Leadership ability and preferably experience Knowledge/Skills Ability to multi-task, and adjust priorities Ability to sell ideas and motivate others Role: Direct Sales Executive Industry Type: Industrial Equipment / Machinery Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills SalesISOData managementSAP implementationDatabaseEPCTroubleshootingPreventive maintenanceSystem implementationMonitoring

Job description Responsibilities: * Prepare financial reports using Zoho & Tally software * Ensure compliance with accounting standards and tax laws * Manage accounts payable/receivable cycle looking only female candidates & near to Ambattur area Role: Accountant / Accounts Executive Industry Type: Industrial Automation Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Accounting & Taxation Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills AccountingZoho TallyEnglishTeluguHindiTamil

Job description Key Responsibilities: Assess clients lifestyle habits, health goals, and wellness needs through consultations. Develop and implement personalized lifestyle improvement plans including nutrition, exercise, stress management, and sleep hygiene. Educate clients on the benefits of healthy living and motivate positive behavior changes. Conduct workshops, seminars, or group sessions on wellness topics. Monitor client progress and adjust plans as needed to achieve goals. Collaborate with healthcare professionals, fitness trainers, and nutritionists to provide comprehensive support. Maintain accurate records of client interactions and progress. Stay current with trends and research in wellness, nutrition, and lifestyle management. Promote available wellness programs and services to clients and community. Role: Fitness Trainer / Gym Instructor Industry Type: Fitness & Wellness Department: Sports, Fitness & Personal Care Employment Type: Full Time, Permanent Role Category: Health & Fitness Education UG: Any Graduate PG: Any Postgraduate Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Sales Direct salesclient interactionsstress managementclients services

Job description At Oracle, we are building world class SaaS applications catering small though medium to large enterprises business requirements. As application developer, you will be responsible for design, development and troubleshooting of robust and highly scalable applications. You will work with world-class team of engineers spread across different geographies. As application developer you will review, analyze external customer/consumer specifications, specify, design and implement modest changes to existing software architecture. Build new products and development and diagnostic capability, instrumentation and tools. Build and execute unit tests and unit test plans. Profile application for scalability. As application developer you will communicate with QA and porting engineering as necessary to discuss minor changes to product functionality and to ensure quality and consistency across specific products. Duties and tasks are varied and complex needing independent judgment. Fully competent in own area of expertise. May have project lead role and or supervise lower level personnel. BS or MS degree or equivalent experience relevant to functional area. 10+ years of software engineering or related experience. read more Key Skills Computer scienceObject oriented designJavascriptAgileSystem designScrumOracleTroubleshootingAnalyticsPython

Job description The development team works on mission critical backup and recovery technologies for Oracle databases. We are constantly innovating and working on development projects that will create a robust, highly available, enterprise-class backup system that is suitable for deployment in the Oracle Cloud and in the largest data centers in the world, just as the Oracle Database is already deployed in those data centers. Required Skill Set: - Experience with working in data storage products as a Software Developer (including but not limited to programming in C/PLSQL/SQL using complex data structures). - Domain expertise of data storage technolgies and data protection technolgies such as backup, CDP, snapshots, de-duplication, data replication. - Good understanding of file system stack on Linux and Windows platforms. read more Key Skills Project developmentLinuxHP data protectorSoftware developmentOperating systemsDebuggingData structuresWindowsApplication softwareSQL

Job description Analyze, design develop, troubleshoot and debug software programs for commercial or end user applications. Writes code, completes programming and performs testing and debugging of applications. As a member of the software engineering division, you will analyze and integrate external customer specifications. Specify, design and implement modest changes to existing software architecture. Build new products and development tools. Build and execute unit tests and unit test plans. Review integration and regression test plans created by QA. Communicate with QA and porting engineering to discuss major changes to functionality. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. 7 -10 years of software engineering or related experience. read more Key Skills QAProduct ExpertOperational excellenceTechnical designFocusPackagingSCMContinuous improvementIndividual ContributorAuditing

Job description The Customer Success Principal Oracle Fusion Cloud Education Lead - Developer is a self-motivated professional who uses their expertise to support OU products, curate online subscription material, teach, develop, and record training content. The applicant must be eager to learn technology to support and deliver training using modern learning techniques while working in a fast-paced market and environment. Oracle University is a global business that educates customers, partners and employees on all of Oracle Cloud services including all of SaaS and OCI. The team offers training via digital subscriptions built on a modern platform that offers knowledge checks, skill paths, gamification and live analytics on learner progress. The organization also teaches live private events featuring Cloud content and hands on labs to practice on live Cloud environments. read more Key Skills TrainingData migrationOracle AppsProject implementationCurriculum developmentConsultingOracle FusionCustomer serviceAnalyticsPrincipal