Job description The Role: This Support engineer role covers level 2 technical Support for all Morningstar Australasia applications, products and services and therefore requires both a structured service mindset together with strong technical focus. This role requires you to investigate, troubleshoot and drive issues to successful resolution in accordance with outlined service level agreements while actively communicating with various stakeholders and internal teams. Proactive monitoring, management and troubleshooting of business critical and operational processes is also an important aspect of this role. The ideal candidate is a self-starter who understands technology operations and prides in delivering exceptional customer service to Morningstars clients by quickly and accurately diagnosing problems and coming up with quick solutions. This is a fantastic growth opportunity for service minded individuals with a knack for software development to gain a wealth of experience on a broad range of technologies with a potential to transition into a high performing development team at Morningstar and be part of a global company. This position is based in our Navi Mumbai Office. Responsibilities: Perform monitoring, intake, troubleshooting of reported application & product issues. Facilitate and demonstrate accountability for technical problems until resolution. Coordinate & undertake releases for bug fixes with the technology team members. Mobilize fast response & resolution of production/client issues in co-ordination with Client Services, Operations, Product and Technology Teams. Suggest & coordinate system enhancements and improvements through active feedback and co-ordination with product & development teams on repeat issues affecting production systems. Ensure outlined Service level agreements are understood and met. Become an expert on Morningstar methodology, functionality, and product features via various channels and programs. Collaborate with Morningstar’s operations, development and product teams to resolve client issues in a timely manner and actively support the institutional & retail client base. Contribute to service improvement initiatives, and other related projects as needed. Communicate customer/product feedback to the Operations & Development teams. Requirements Bachelor’s degree. 3-5 years of full-time work experience in a technical support role Hands-on experience/working knowledge of following technologies: - Amazon Webservices toolset - Java on Linux platform (Highly desirable) - C#.NET on Windows platform (desirable) - Javascript, XML, XSL, JSON, jQuery, LinQ, Spring (Desirable) - T-SQL/SQL Server - Linux operating system from an application investigation/troubleshooting perspective Experience troubleshooting & supporting applications in a production environment. Financial industry background or interest preferred. Ability to understand and convey client business requirements to Operations, Product & Development teams. Ability to integrate into a team and work well with others Good written and oral communication skills in English. Ability to perform under tight deadlines. Ability to adapt to different situations and thrive in a challenging, fast-paced environment Experience with Agile methodologies such as Extreme Programming (XP) and Scrum Can-do attitude with good multi-tasking skills. Morningstar is an equal opportunity employer Role: Technical Operations (Tech Ops) Industry Type: Financial Services Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Support Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Technical Support JavaMicrosoft WindowsLinuxProduct SupportTroubleshootingAWS
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Job description Responsibilities: * Provide technical support for hardware issues * Troubleshoot IT equipment malfunctions * Maintain network infrastructure * Ensure data security compliance . setting up networks, troubleshooting issues, maintaining security Role: Problem Management Industry Type: Medical Services / Hospital Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Support Education UG: Diploma in Any Specialization Key Skills EnglishMarathiHindiHardware Troubleshooting
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Job description Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications. Role: Hardware and Networks - Other Industry Type: Hardware & Networking Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: Hardware and Networks - Other Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Cctv InstallationHardware Installation Iti Electronics
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Job description Position Summary The Analyst, Digital Marketing & Visualization Analytics, will play a key role in enabling data-driven decision-making across Bain s global marketing organization. You will focus on digital performance tracking, advanced data visualization, and campaign analytics. Your analytical mindset and expertise in digital marketing metrics will support strategic initiatives and elevate the impact of Bain s marketing efforts. You will thrive in an agile, fast-paced environment and collaborate closely with stakeholders across the marketing and analytics ecosystem. read more Key Skills AutomationGoogle AnalyticsWeb analyticsAnalyticalAgileData qualityBusiness intelligenceDigital marketingOperationsSQL
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Job description Pfizer is looking for Healthcare executive to join our dynamic team and embark on a rewarding career journey. Coordinating with doctors and medical staff to ensure quality healthcare services are being provided. Managing healthcare operations, including budgeting, staffing, and patient care. Monitoring and improving patient satisfaction levels. Developing and implementing policies and procedures to improve healthcare services. Ensuring compliance with healthcare regulations and standards. Collaborating with insurance providers to ensure smooth patient billing and insurance claims. Providing excellent customer service to patients and their families. Managing patient records and ensuring their confidentiality. read more Key Skills SalesSenior ExecutiveHealthcare
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Job description Must be comfortable in Travelling Roles and Responsibilities Conduct food safety audits, inspections, and surveys to identify potential hazards and implement corrective actions. Develop, maintain, and update HSE policies, procedures, and protocols for the organization. Provide training on food safety regulations, industry standards, and company policies to employees. read more Key Skills Skills highlighted with ‘‘ are preferred keyskills Food HACCPFood auditFood SafetySafety ManagementEHS ManagementQHSEHSE ExecutiveSafety AuditIndustrial HygieneEHSEnvironment Health SafetyHSE ManagementHseqSafety ComplianceQEHSHSESafetyHazard IdentificationHSE DocumentationRisk Identification
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Job description Job Summary As a Standard Chartered Relationship Manager, youll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the banks strategic objectives. Youll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements. About Wealth and Retail Banking Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs. Key Responsibilities Key Responsibilities Provide outstanding client experiences. Organised, follow-up leads, complete and record appointments, close customer requests Support our clients to meet their financial needs, as they progress through their career and life-stages. Build relationships for the long-term and understand clients financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions. Keep abreast of market trends, new product offerings and the latest campaigns. Skills and Experience Banking knowledge and sales experience. Excellent communication, interpersonal and relationship building skills. Ability to learn new products and services quickly. Market awareness and benchmarking. Management information. Work in a flexible and agile way. Courageous, creative, responsive, and trustworthy. Thrives in an international environment. Enjoys being in a team, engaging with co-workers. Motivated self-starter, identifying opportunities. Maintains a high standard of personal conduct and lives our valued behaviours. Skills and Experience Qualifications About Standard Chartered Were an international bank, nimble enough to act, big enough for impact. For more than 170 years, weve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If youre looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we cant wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, youll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What we offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee As
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Job description We are looking for the compassionate and dynamic Clinicians to join our mission of delivering high quality, affordable services to the broader population in India. Senior Consultant - Dermatology MD/DNB with 5+ years of experience. Interested doctors can share their resume at madhusmita@narayanahealth.org or sandeep.mamgai01@narayanahealth.org what's up us on 9810638274 or 8971693432 Role: Dermatologist Industry Type: Medical Services / Hospital Department: Healthcare & Life Sciences Employment Type: Full Time, Permanent Role Category: Doctor Education PG: Medical-MS/MD in Dermatology Key Skills Skills highlighted with ‘‘ are preferred keyskills Dermatologydermatologist Venereologyskin disease
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Job description Role Purpose The purpose of this role is to increase revenue, maximize process efficiency & cost-effectiveness, and ensure excellent customer experience, through effective leadership and supervision of daily operations and personnel, strategy planning, contract compliance, resource optimization and capability development for an account. Do Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms Strategy Planning with Senior Stakeholders & Clients Collaborate with leaders to provide strategic and operational plans associated with the account Plan the strategy for the coming years by identifying new geographies for alternate revenue streams Collaborate with clients and identify countries that need to be mapped to bring revenues for the same product Part of internal WIPRO leadership planning meeting to discuss revenue numbers for the account Report to global delivery account head on status of the account Ensure a deep enough understanding of clients individual experiences to head off potential issues before they become problems Contract compliance & adherence Ensure all SLA parameters are met in the account and maintain a green card at all times Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines Delivery governance in the account Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project Ensure a green card for all accounts in terms of performance and quality Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage Ensure regular invoicing as per the contract terms and condition Forecast and track key account metrics Invoicing Timely submission of invoices to the client as defined in the SOW Provide information required and resolve any invoicing issues raised by the client Work with internal teams by supporting activities such as RFP response, doing use capability demonstrations, and participating in the customer calls to sell solutions Identify opportunities for quick wins through automation and related initiatives in the account (wherever applicable) Collect and analyze statistics (costs, customer service metrics etc.) Assume responsibility of budgeting and tracking expenses Ensure outstanding performance against key metrics mentioned in the agreement Regular cadence around contract compliance Evaluate performance with key metrics (accuracy, customer service metrics etc.) Set direction for the team, track progress against targets through regular cadence calls and course correct as required Drive the focus of the team on quality and adherence to contract compliance processes Drive and implement structured cadence around quality, both process and transactional Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc. Resource Allocation & Retention Conduct effective resource planning to maximize the productivity of resources (people, technology etc.) Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery Optimize manpower and minimize leakages by working closely with delivery head Ensure retention by offering relevant trainings and certifications of all allocated resources Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team Collaborate and influence internal
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Job description Applications are reviewed on a rolling basis. For an update on your status, or to confirm your application was submitted successfully, please login to your candidate portal. NOTE: Amazon works with a high volume of applicants, so we appreciate your patience as we review applications Collaborate with experienced cross-disciplinary Amazonians to conceive, design, and bring innovative products and services to market. Design and build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry. Create solutions to run predictions on distributed systems with exposure to innovative technologies at incredible scale and speed. Build distributed storage, index, and query systems that are scalable, fault-tolerant, low cost, and easy to manage/use. Design and code the right solutions starting with broadly defined problems. Work in an agile environment to deliver high-quality software. - 1+ years of non-internship professional software development experience - Experience programming with at least one software programming language - Bachelors degree in computer science or equivalent read more Key Skills Computer scienceFocusqueryAgileProgrammingManager TechnologyManagementInternshipDistribution systemRecruitment
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