Job description Job Description: Title: Chat support executive / Sr. Chat support executive- Chat process Work Location: Pune Hinjewadi Job Type: Fulltime 100% Onsite (Work from Office Pay Rate: Depending on experience. Start Date: Immediately Salary slab: 3.5 LPA To 4.8 LPA Role Overview: Educational Qualifications: HSC/Graduates/UG/PG Work Experience Essential Exposure to similar role for a minimum of 6 months. Experience of working in 24/7 environment. Experience Desirable 6 months or more experience in similar role. Experience on live chat process/web chat/chat support Basic Requirements Excellent written and oral communication skills. Candidates to be having experience of International Chat Process background. Key Responsibilities Chat Support. Candidates should be able to resolve customer issues. Chat ownership, drive to resolution and communication with customer. Make sure customer needs are met Agents should follow up to ensure customer satisfaction and answer any additional questions. Contact person for interview: Muskan Singh -7390064927 Please reach out to me for the virtual rounds of interviews, Role: Chat Support Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Non Voice Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Live chatChat Process Blended ProcessCustomer ServiceExcellent Verbal And Written Communication SkillsUpsellingCross SellingNon VoiceBpo Non VoiceInternational Chat ProcessWeb ChatInternational BPO
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Job description Qualification :- Any Graduate/Post Graduate Experience :- 1-5 Years Notice Period :- Immediate to 30 Days Roles & Resposibilities: Familiarity with overall background verification processes Previous experience with client relationship management with good communication skills, both written and verbal. Conduct verifications of stated credentials given by client for their candidates or vendors. Perform on business specific KPIs of productivity and quality targets. Maintain trackers and master logs on real time basis. Successful completion of client engagement deliverables in line with appropriate timelines and adhering to pre-defined methodologies, ensuring high quality work delivery. Demonstrate ability to assimilate new knowledge with respect to process changes. Monitor progress and ensure that supervisors are kept informed about progress and expected outcomes. Strong written and verbal communication skills to interact cross-functionally and/or with seniors, with an ability to convey messages in a clear and structured manner. Strong analytical, problem-solving skills and attention to detail. Good understanding of IT systems, Knowledge of MS office ( MS Excel, PowerPoint). Role: Other Industry Type: IT Services & Consulting Department: Other Employment Type: Full Time, Permanent Role Category: Other Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills BgvBackground Verification Background ScreeningAddress VerificationDocument VerificationEmployee VerificationVerificationKyc Verification
Posted 5 hours ago
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Job description Designation; Analyst: Voice/ Chat Process. Majorly involves technical assistance and customer service. Analyze customer needs and recommend appropriate solutions. Ensure high levels of customer satisfaction through excellent service. (Directly Share your resume at 7387284133/ Harshita.Raut.C@eclerx.com) Preferred candidate profile Graduation is must. read more Key Skills Skills highlighted with ‘‘ are preferred keyskills Communication SkillsBpo VoiceInternational Voice Process Spoken EnglishFluent EnglishBpo Customer ServiceVoice Process
Posted 1 day ago
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Job description The Role: We are looking for a go-getter Business Development Executive who isenthusiastict about real estate and retail expansion. You'll be at the forefront of our growth strategy, identifying and acquiring key retail spaces in Bangalore, Mumbai, and Pune. If you're someone who loves sales, thrives in a fast-paced environment, and i excited by the idea of seeing your efforts turn into new Chaayos outlets this is for you. read more Key Skills Skills highlighted with ‘‘ are preferred keyskills SalesBusiness Development NegotiationBusiness ExpansionNew Store OpeningMarket ExpansionProperty AcquisitionNSOFranchisee DevelopmentLead GenerationReal EstateField SalesMarket MappingField WorkSales Development
Posted 1 day ago
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Job description General capabilities We are looking for Professionals with 6.5-12 years experience with the following capabilities: Possesses deep industry knowledge. Able to create and elaborate as-is solutions as well as address business & functional requirements of very high complexity. Write use cases / user stories, designs document, acceptance scenarios, test cases. Able to perform gap and cost-benefit analysis of business requirement to existing implementation. Able to create low level designs to meet architectural standards and high-level design concepts for IT infrastructure platforms Solid full stack development experience, comfortable with trunk-based development and the creation of services definition through code. Knowledge of new technology standards, such as cloud computing, hybrid cloud, immutable infrastructure, CI/CD, Infrastructure as Code. Knowledge and capabilities to design projects enabling the DevOps implementation Experienced in agile code development working within SCRUM team Do Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup) Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution Conduct technology capacity planning by reviewing the current and future requirements Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable Strategize & implement disaster recovery plans and create and implement backup and recovery plans Manage the day-to-day operations of the tower Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues. Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges Develop shift roster for the team to ensure no disruption in the tower Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc. Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness Team Management Resourcing Forecast talent requirements as per the current and future business needs Hire adequate and right resources for the team Train direct reportees to make right recruitment and selection decisions Talent Management Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness Build an internal talent pool of HiPos and ensure their career progression within the organization Promote diversity in leadership positions Performance Management Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below Employee Satisfaction and Engagement Lead and drive engagement initiatives for the team Track team satisfaction scores and identify initiatives to build engagement within the team Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team Exercise employee recognition and appreciation Deliver/No Performance/Parameter/Measure 1Operations of the towerSLA adherence Knowledge management CSAT/ Customer Experience Identification of risk issues and mitigation plans Knowledge management 2New projectsTimely delivery Avoid unauthorised changes No fo
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Job description Experience: 3 to 12 Years We are looking for a DESIGN INTEGRATOR (DI) for SLUD\CABIN\AIRFRAME\AVIONICS SB of Airbus. The DI should be able to independently (or with minimum guidance) perform the analysis for the Airbus SLUD SB of WB, SA, LR, MB & XWB. Job Description: Create/revise config analysis & SB preparation activities for the Airbus SEMB/SLUD SB for SA, LR, MB & XWB. Good knowledge in drawing interpretation of Mechanical & Electrical. Good in MOD & TRS Analysis. Must be familiar with the Mechanical and Electrical preparation process. Knowledge of analyzing SBCR, Preparation sheet, Offer letter & SBO. Configuration analysis as per airbus SB standard to identify the pre & post-drawings. Familiarize with Airbus standards of S1000D, iSpec 2200, and ASD STE 100. Knowledge of different Aircraft systems, Aircraft Structures & Aircraft Cabins. Perform Technical Analysis of the criteria and the related data source. Knowledge on different requests ELA, W&B, Operational Manual Impact. Knowledge on Parity & Pin programming. Knowledge of SAP PCS, PAC & PGI, and Authoring Tools in SAMM DACAS, TAKSY, GIDOCA, GYPSY, Airn@V, ZAMIZ, PASS SSCI, APS. Access study to specify the work location. Good knowledge of impact analysis and making different requests to the respective teams (Ex: W&B, ELD, Operational Impact, etc...,) Carry out the precise sequence of the Quality Plan's preparation process. Estimate the timeline and make a real commitment with the project leader. Active Participation in customer communication for any queries. Maintaining the quality (RFT) and KPIs for the task assigned. Managing the workload and maintaining the OTD (on-time deliveries) and quality. Perform DCT check as per customer requirement. Familiar with root cause analysis like 5 Why and 8D methods (NCR). Qualification: B.E / B. Tech in Aeronautics B.E / B. Tech in Mechanical engineering with aeronautical engineering industry exposure AME with Airline or Tech data exposure Role: Other Industry Type: IT Services & Consulting Department: Other Employment Type: Full Time, Permanent Role Category: Other Education UG: Any Graduate Key Skills Airbus Toolssb author
Posted 1 day ago
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Job description Job Description As a tech analyst, you are an expert at contributing to different phases of the consulting lifecycle. You will be intensely involved in; you will define the problem, propose and refine the solution. You will also play an important role in defining the overall solution. You will guide developers with functional/technical design and deliverables. You will also contribute to the proposal development, client training and internal capability-building and help detail the project scope. You will have the opportunity to shape value-adding consulting solutions that enable our clients to meet the changing needs of the global landscape. Responsibilities: Understand the business vision, strategy and project roadmaps. Ensure that there is a complete set of relevant and clear business requirements. Translate the functional and non-functional requirements into an effective, reliable and future proof solution architecture in line with the architectural blueprint of organisation and domain. Work with Solution architects and squad analysts in order to create an end-to-end solution across applications. Provide high-level estimates to develop and implement the solution. Refine large requirements into well-defined time-boxed features. Act as the single point of contact for the business requestors. Provide clear and structured communication and documentation on the solution, to users, squad analysts, operations and management. Ensure the solution is implemented in line with the architecture during project execution. Skills: Total experience 5+ years [must have] 3+ years of development experience in Mobile App development analysis [must have] 3+ years of experience in mobile app development using LC or HC or Native (iOS / Android) [must have] 3+ years of experience with database systems, with knowledge of SQL or NoSQL database [nice to have] Ability to write effective documentation [nice to have] Experience in CICD deployments [nice to have] Domain knowledge in telecom industry [nice to have] Personal Besides the professional qualifications of the candidates we place great importance in addition to various forms personality profile. These include: High analytical skills A high degree of initiative and flexibility High customer orientation High quality awareness Excellent verbal and written communication skills Why Infosys Infosys is a global leader in consulting, technology and outsourcing solutions. We enable clients, in more than 50 countries, to stay a step ahead of emerging business trends and outperform the competition. We help them transform and thrive in a changing world by co-creating breakthrough solutions that combine strategic insights and execution excellence. Visit www.infosys.com to see how Infosys (NYSE: INFY), with US$8.25 billion in annual revenues and 165,000+ employees, is Building Tomorrow's Enterprise today. Role: Technical Architect Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: B.A in Any Specialization, Any Graduate, B.Com in Any Specialization, BCA in Any Specialization, B.Sc in Any Specialization, B.Tech/B.E. in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills Mobile ApplicationsMobile Application Development Ios DevelopmentSQL DatabaseNosql DatabasesAndroid
Posted 1 day ago
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Job description 1.In-depth and Excellent business process understanding of Inbound and Outbound logistics with WM, SAP WM with putaway and removal strategies, warehouse structures,warehouse movements and transfers having hands on and work experience in E2E implementation/rollouts and support projects. 2.Strong working knowledge of LE-WM and Integration with other modules such as SAP PP, MM and SD 3.Strong working knowledge of SAP WM including all related master data and customizing. 4. Strong problem solving and analytical skills read more Key Skills Skills highlighted with ‘‘ are preferred keyskills SAP WM Sap Warehouse ManagementWM
Posted 1 day ago
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Typically responds within 2 days
Job description Job Summary: We are looking for an experienced Technical Lead to manage and lead software development projects, perform code reviews, oversee pull requests (PRs), and build efficient CI/CD pipelines. The ideal candidate should have a strong background in Python development, React, DevOps practices, and experience in leading projects with a focus on scalability, automation, and deployment. Key Responsibilities: Lead Python-React Development Projects Guide development teams, enforce best coding practices, and ensure scalable and maintainable code. Code Review & PR Management – Conduct in-depth code reviews, manage PRs, and ensure high-quality merges. CI/CD Pipeline Implementation – Design, implement, and maintain automated build and deployment pipelines. Automation & Scripting – Develop automation scripts for infrastructure management and deployments. Collaboration & Stakeholder Management – Work closely with developers, QA, and business teams to streamline processes. Required Skills & Qualifications: 7-10 years of experience in Python development with expertise in FastAPI, Flask, Django, or similar frameworks. React knowledge Strong understanding of Git, GitLab/GitHub workflows, and pull request management. Experience with CI/CD tools like GitLab CI/CD, Jenkins, CircleCI, or GitHub Actions. Strong knowledge of Linux environments, shell scripting, and automation tools. Experience in logging, monitoring, and alerting tools (ELK Stack, Prometheus, Grafana). Ability to troubleshoot and optimize performance for both applications and infrastructure. Experience in leading teams, mentoring junior developers, and managing multiple projects Role: Full Stack Developer Industry Type: Telecom / ISP Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: B.Tech/B.E. in Electronics/Telecommunication, Electrical and Electronics, Electrical Key Skills Skills highlighted with ‘‘ are preferred keyskills Python DjangoFlask
Posted 1 day ago
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Typically responds within 2 days
Job description Skills: SRE, AWS Devops, Azure Devops Education: B.TECH, B.Sc, BCA Year of Experience : 3-15 Yrs Location : Pan India Role: IT Infrastructure Services - Other Industry Type: IT Services & Consulting Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Infrastructure Services Education UG: B.Sc in Any Specialization, B.Tech/B.E. in Any Specialization, BCA in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills Site Reliability EngineeringAWSAzure Devops Aws DevopsSreDevops
Posted 1 day ago
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