Job description Accelleron 24x7 global service desk is looking for high caliber IS Support Specialist who provides defined services to the internal customers with best quality in the most efficient way. An IS Support Specialist endeavors to continuously improve upon the process & delivery of IS Support to Accelleron Turbocharging IS users across the global by helping users on issues which are escalated by IS support analyst or directly assigned to them , with the aim to meet the expectation of users and provide harmonious and delightful services to internal customers across the globe from India. Your responsibilities Receives requests and incidents escalated from tier 1/scheduled work. Works to resolve technology issues that require deeper knowledge. Identifies trends in incidents to support problem management. Ensures prompt service response through the monitoring and management of the intake of all incidents and support requests through all accepted channels (phone, email, ticket system/web portal, walk up). Determines impact and urgency of an incident and support request to determine priority. Conducts initial triage/troubleshooting on a wide range of technology issues. Escalates unresolved requests and incidents to higher tiers. Provides deskside support. Build and maintain advanced skillset/knowledge in troubleshooting, infrastructure, and application suite. Provide L1 and L2 support to User Globally. Assign Access to Share mailbox, Distribution list, security group in Azure AD Able to resolve Office365, Network, login , DNS related issue . Deploy windows update and application using SCCM servers. Should create New Users in Active directory and assign license into Office365. Knowledge sharing, including training tier 1 employees and cross-training peers. Author, edit, and QA knowledgebase articles. Your background B.Tech / B.E., BCA, MCA Firm attitude towards delivering end-to-end high-quality services and customer satisfaction. Expertise on supporting at least one of these: O ffice 365, A ctive Directory , Network Troubleshooting, Azure AD, Remote Desktop Troubleshooting, SCCM , Firewall . 5 + years of work-experience in IS Support helpdesk as L2 support, preferably using an ITSM tool. Good on verbal-written communication (English). Shift work would be required . Should have good interpersonal skills and be able to deal and respect different cultures across the globe. Your Benefits Attractive compensation & benefits Employee Assistance Program Global parental leave program Flexible working model We look forward to receiving your application. If you want to discover more about Accelleron, take another look at our website accelleron.com . Accelleron Data Privacy Statement: accelleron.com / privacy-notice / candidate Role: Network (Support) Engineer Industry Type: Industrial Equipment / Machinery Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: BCA in Computers, B.Tech/B.E. in Production/Industrial PG: MCA in Computers Key Skills HelpdeskRemote desktopActive directoryProblem managementDNSWindowsTroubleshootingSCCMMonitoringFirewall

Job description L1 Windows & Active Directory Administrator (3-4 Years) Responsibilities: Monitoring & Maintenance: Monitor Windows Server uptime and critical services (IIS, DHCP, DNS, AD, etc.). Perform basic health checks for Windows servers, Active Directory, and M365 services. Ensure timely reboot of servers based on maintenance schedules. User & Access Management: Manage user accounts, password resets, folder access, drive mappings, and group memberships. Assign and modify permissions through Group Policy and Active Directory. Assist in mailbox management and delegation of rights. Backup & Patch Management: Monitor backup alerts and escalate failures to relevant teams. Deploy Windows patches and security updates as per the patching schedule. Generate daily/weekly reports on backup, patching, and system health. Incident Handling & Reporting: Log, categorize, and escalate server-related incidents to L2/L3 teams. Perform initial troubleshooting on common issues related to AD, DNS, and File Shares. Maintain an asset inventory of Windows servers and Active Directory components. Role: System Administrator / Engineer Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Windows ServerDNSActive Directory Os Patching

Job description - Minimum 10 years of experience in data center operations - Strong technical knowledge of Wintel environments - Proficiency with Veritas backup tools and EMC storage solutions. - Basic understanding of proxy servers and Microsoft Exchange. - Role: System Administrator / Engineer Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills VMwareProxy ServerWinTEL ServersITIL FrameworkData Center Management Infrastructure ManagementData Center OperationsTechnical LeadershipEMCMicrosoft Exchange ServerWinTEL

Job description Install and maintain Linux desktops (Ubuntu, Fedora, etc.) Provide user support for software, hardware, and peripherals Manage user accounts (Active Directory/SSSD, LDAP) Automate tasks and image updates (Ansible, PXE, Kickstart) Role: System Administrator / Engineer Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Linux AdministrationLinux System Administration LDAPAnsibleActive Directory

Job description The Support Operations Specialist plays a crucial role in ensuring the smooth and efficient functioning of our Support department. This person will be responsible for a wide range of administrative, logistical, and technical tasks that directly contribute to the productivity and effectiveness of our support team and the overall positive experience of our customers. This role requires a proactive individual with excellent problem-solving skills, a strong understanding of support workflows, and the ability to manage multiple priorities in a fast-paced environment. As a Support Operations Specialist, you will engage with multiple teams via communication platforms such as CRM, email, and internet-based tools. Your responsibilities include administering and maintaining support-related tools and managing user access, permissions, and configurations within support systems. This position also involves documenting solutions and contributing to the organizations procedure set to support continuous learning and team growth. You will work closely with senior team members, leveraging their expertise to improve your skills while ensuring timely and high-quality support delivery. Given that our support organization operates 24/7, this position demands a flexible approach to scheduling. You will be expected to participate during core business hours in EMEA with some overlap with A/P and AMER. Occasionally, you will be asked to adjust hours given our 24/7 nature of the business. These elements are vital to providing continuous support to our global customer base. Your willingness to adapt to these scheduling requirements is crucial for the role. In a structured team environment, you will be encouraged to engage in continuous learning and regular practice of expanding knowledge of various tools. This is necessary to stay prepared for any new challenges that might arise. As a Support Operations Specialist, you have a unique opportunity to grow professionally while significantly contributing to the success of our clients and the organization. 1. System Administration and Maintenance: Administer and maintain support-related tools (e.g., CRM, knowledge base, call center software, survey tools). Manage user access, permissions, and configurations within support systems. Troubleshoot basic technical issues related to support tools and escalate as needed. Assist with the implementation and integration of new support technologies. Maintain data integrity and accuracy across all support systems. 2. Workflow Optimization, Documentation and Knowledge Sharing: Assist in the implementation of process improvements. Document support workflows and procedures. Maintain detailed and accurate process documentation and best practices for tools and processes. Contribute to the organization s knowledge by documenting verified solutions and reusable resources. Develop simple guides or FAQs to empower customers and internal teams with quick access to relevant information. 3. Customer Engagement and Communication: Communicate regularly with internal customers to provide updates on issue resolution progress and next steps. Foster trust and transparency with internal customers by demonstrating a proactive approach to addressing their concerns. 4. Collaboration and Teamwork: Work closely with peers, team leads, and cross-functional teams, such as IT and Customer Success, to serve as a point of contact for internal support-related inquiries Participate in team discussions to share knowledge, discuss challenges, and contribute to process improvements as well as resolve issues and improve customer experience. Leverage expertise from senior team members and collaborate to ensure effective resolution of complex cases. Communicate effectively with the support team regarding system updates, process changes, and important information. 5. Administrative Support: Manage routing scheduling, on call schedules, and other administrative tasks for the support team. Assist with employee skills management and reporting 6. Training and Onboarding Support: Assist with

Job description Must Have Skills Windows Servers | Domain Controllers | Active Directory | Azure Active Directory | Group Policy Enterprise Proxy Solution - Preferably Zscaler or Netskope. Inline CASB, Web DLP. Zero Trust Platform (Zero Trust Application Access / Zero Trust Remote VPN) Privilege Access Management (PIM/PAM) Basics of hardware, networking, IP addressing, VLAN, LAN, WAN, MPLS Endpoint Security Management. Preferably EDR/XDR CS Falcon, Sentinel One, MS Defender for Endpoint, DLP, ATP, Web Security. Good in Soft skills, logical and analytical thinking, troubleshooting and problem management, ticketing systems, SLA Management, Good to have Azure information protection Microsoft Enterprise Mobility and Security Office 365 Security administration Cloud Computing Basics with Azure / AWS Security administration Web Application Firewall management. Qualifications Basic Graduation and Proficiency in technology areas mentioned. Professional Certifications would be an added advantage. Qualifications Basic Graduation and Proficiency in technology areas mentioned. Professional Certifications would be an added advantage. Role: Network (Support) Engineer Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: Any Graduate PG: Any Postgraduate Key Skills WANVPNLANActive directoryProblem managementWindowsVLANTroubleshootingmicrosoftMPLS

Job description Job Title: Cyber Security Officer & Unix & Database Environment Location: Mauritius Client: Leading Banking Institution Employment Type: Full-Time Experience Level: 3 to 5 Years Department: IT Security & Infrastructure About the Role: We are hiring a Cyber Security Officer on behalf of our esteemed banking client in Mauritius. The ideal candidate will possess a strong foundation in Unix systems and database administration, along with proven capabilities in scripting, procedural development, and cybersecurity compliance. This role plays a critical part in ensuring the security and integrity of the banks digital assets. Key Responsibilities: - Implement and monitor cybersecurity measures across Unix-based systems and database platforms - Administer and secure PL/SQL procedures and backend database environments - Develop and maintain secure scripts and utilities using HTML and Python - Conduct regular security assessments and system audits to identify vulnerabilities and recommend mitigation steps - Collaborate with infrastructure and compliance teams to enforce cybersecurity policies and frameworks - Monitor security alerts and incidents, conduct investigations, and ensure timely resolution - Maintain documentation and compliance with banking and regulatory security standards Qualifications: - Bachelor's degree in Computer Science, Information Technology, or a related field - 3 to 5 years of hands-on experience in: - Unix system administration - Database management (Oracle, MySQL, etc.) - Strong command of PL/SQL, HTML, and Python development - Must hold at least two of the following certifications: - CISSP (Certified Information Systems Security Professional) - CRISC (Certified in Risk and Information Systems Control) - OSCP (Offensive Security Certified Professional) - CySA+ (Cybersecurity Analyst+) Preferred Skills: - Familiarity with banking security compliance frameworks - Strong analytical and problem-solving skills - Effective communication and documentation abilities - Proactive and detail-oriented mindset in high-stakes environments Why Join? - Be part of a mission-critical team safeguarding one of Mauritius' leading financial institutions - Gain exposure to enterprise-grade systems, cybersecurity operations, and compliance practices - Competitive compensation and career growth opportunities within the banking technology ecosystem How to Apply: Submit your application with your updated resume to: talentacquisition@astura.ai Subject Line: Cyber Security Officer - Unix Database | Mauritius Role: IT Security - Other Industry Type: IT Services & Consulting Department: IT & Information Security Employment Type: Full Time, Temporary/Contractual Role Category: IT Security Education UG: B.Tech/B.E. in Information Technology, Computers Key Skills Skills highlighted with ‘‘ are preferred keyskills Unix SystemCyber SecurityDatabase Management banking securityMySQLInformation SecurityPLSQLHTMLOraclePython DevelopmentIT Security

Job description Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role As a System Administrator at Kyndryl, you’ll solve complex problems and identify potential future issues across the spectrum of platforms and services. You’ll be at the forefront of new technology and modernization, working with some of our biggest clients – which means some of the biggest in the world. There’s never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You’ll be managing systems data for clients and providing day-to-day solutions and security compliance. You’ll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career. Your future at Kyndryl Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. read more Key Skills nasbackup managementsanserverbackupstorage domainhitachi storagevmwareverbal communicationmicrosoft azuresmestoragecloudemc networkersystementerprise storagewritten communicationdastroubleshootingemcawsstorage administrationitilcommunication skills

Job description JOB SUMMARY Software Developers at INDICONNECT are the backbone of our strategic initiatives to design, code, test, and provide industry-leading solutions that highly specific to Fintech Industry. Being a Developer at Indiconnect will enable you to learn latest technologies from not only technical standpoint but also from security and regulatory aspect of product development. JOB RESPONSIBILITIES Be involved and participate in the overall application lifecycle. Excellent problem-solving skills. Focus on coding and debugging. Collaborate with Front-end developers. Define and communicate technical and design requirements. Provide training, help and support to other team members. Build high-quality reusable code that can be used in thew future. Develop functional and sustainable web applications with clean codes. Troubleshoot and debug applications. Learn about new technologies. Stay up to date with current best practices. Conduct UI tests and optimize performance. Manage cutting-edge technologies to improve applications. Collaborate with multidisciplinary team of designers, developers and system administrators. Participate in conferences and educational programs. Follow new and emerging technologies. SKILL REQUIREMENTS 3 + years work experience in NodeJS Exposure in Python Frameworks Express/ Django / Fast API GOOD TO HAVE SKILLS 3+ years’ work experience in MySQL / PostgreSQL & Mongo DB 3+ years’ work experience in AWS 3+ years’ work experience in GIT 3+ years’ work experience in Docker Excellent communication skills, both oral and written, coupled with excellent listening skills and a positive and energetic presence. Preferred Background Banking Domain / FinTech Domain Role: Back End Developer Industry Type: FinTech / Payments Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education PG: MCA in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills Node.Js GITExpressDockerPostgreSQLDjangoMySQLFast ApiMongo DBAWS

Job description Role Develop complex applications and systems to provide the required functionality for all IT services, including configuration and adjustment of standard software. Provides application maintenance and support services to users or to service delivery functions and contributes to the operations of a dedicated application or application class. Analyze business processes (e.g. HR, Real-estate Services (WSD)), recommending and leading automation, workflow optimization, and process improvements. Integrating further technical interfaces like i.e. SAP SuccessFactors modules and other HR tools such as Succession & Development, HR Learning Management System, External Job Market Oversee the end-to-end operation, maintenance and support of Service Now (platform and modules), ensuring performance, system availability and system security by managing roles, permission, and access controls. Conduct health checks, manage deployments, upgrades and patches to keep the system secure and up-to-date, while implementing enhancements and managing the lifecycle of user stories. Responsibilities: Application Development: Design, develop, and implement custom applications, workflows, and integrations within the ServiceNow platform and modules (HRSD, WSD) to meet business needs in a DoD environment. Support integrations between ServiceNow and other systems e.g. SAP Success Factors, SAP HCM, Security Centre SaaS, Microsoft Office ServiceNow Installation & Configuration: Install, configure, and deploy the ServiceNow platform, ensuring optimal performance and reliability, specifically for both SIPR and NIPR networks. Upgrades: Manage the upgrade process for ServiceNow instances within the DoD environment, ensuring successful transitions to new versions of ServiceNow with minimal disruption and maintaining compliance with DoD security standards. Customization & Configuration: Customize ServiceNow modules, forms, and UI to meet client requirements, including scripting and creating business rules, client scripts, and UI policies. Collaboration: Work closely with cross-functional teams, including business analysts, system administrators, and project managers, to understand requirements and deliver effective solutions. Testing & Troubleshooting: Perform testing to ensure functionality works as intended, and troubleshoot issues to resolve them efficiently. Key Skills: Proven experience with ServiceNow development in enterprise environment including custom applications, UI customization, scripting, and integrations. Glide API for ServiceNow platform integrations and enhancements PowerShell, Python, or Shell scripting Profound knowledge with ServiceNow modules such as Incident Management, Change Management, Service Catalog, and CMDB. Extensive experience with ServiceNow HRSD and/or WSD, including case management, ticketing systems, and HR lifecycle events (On-boarding, offboarding etc.) Experience with ServiceNow installations, upgrades, and platform management. Excellent English Communication Previous Experience & Qualifications: A degree in Computer Science or equivalent or a related discipline; or equivalent work experience Role: Software Development - Other Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: B.Sc in Computers, B.Tech/B.E. in Computers Key Skills Skills highlighted with ‘‘ are preferred keyskills ServicenowCMDBServicenow DevelopmentHrsd Glide APIJavascriptwsdService Catalog