Job description Skill required: Workforce Dialer - Workforce Management (WFM) Designation: Workforce Services Associate Qualifications:Any Graduation Years of Experience:1 to 3 years Language - Ability:English(International) - Expert About AccentureAccenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.strategic alignment of people and resources to business objectives in ways that optimize and automate scheduling and performance management based on agent availability, forecast call volume, and revenue targets.An institutional process that maximizes performance levels and competency for an organization. The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics. What are we looking for Workforce AnalyticsWorkforce Experience AnalyticsAbility to work well in a teamAdaptable and flexibleAgility for quick learningWritten and verbal communicationAbility to meet deadlinesMicrosoft ExcelMicrosoft PowerPoint Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation Role: Customer Success Associate Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills service operationshuman resource managementworkforce managementcustomer supportwfm international bpochat processservice managementtraining managementcustomer servicecustomer carevoice processhandling escalationsperformance management
Posted 2 hours ago
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Typically responds within 2 days
Job description Project Role :Technology Platform Engineer Project Role Description :Creates production and non-production cloud environments using the proper software tools such as a platform for a project or product. Deploys the automation pipeline and automates environment creation and configuration. Must have skills :Critical Incident Management Good to have skills :NAMinimum 3 year(s) of experience is required Educational Qualification :15 years full time education Summary:As a Technology Platform Engineer, you will be responsible for creating production and non-production cloud environments using the proper software tools. Your role involves deploying the automation pipeline and automating environment creation and configuration, ensuring seamless operations for projects or products. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Implement automation pipeline for environment creation.- Ensure proper configuration of cloud environments.- Collaborate with cross-functional teams for project success.- Troubleshoot and resolve critical incidents efficiently.- Continuous improvement of cloud environment performance. Professional & Technical Skills: - Must To Have Skills: Proficiency in Critical Incident Management.- Strong understanding of incident response procedures.- Experience in managing critical incidents effectively.- Knowledge of ITIL framework for incident management.- Hands-on experience with incident management tools.- Good To Have Skills: Experience with IT Service Management tools. Additional Information:- The candidate should have a minimum of 3 years of experience in Critical Incident Management.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education Role: System Security Engineer Industry Type: IT Services & Consulting Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Security Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills itil frameworkcritical incident managementincident responseincident managementtroubleshooting major incident managementservice managementsiemproblem managementchange managementitil certifiedbmc remedyservicenowitsmitil
Posted 5 hours ago
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Typically responds within 2 days
Job description Project Role :Software Development Engineer Project Role Description :Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills :SAP CO Management Accounting Good to have skills :NAMinimum 3 year(s) of experience is required Educational Qualification :15 years full time education Summary:As a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. You will perform maintenance, enhancements, and/or development work, contributing to the overall success of the projects. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Collaborate with team members to analyze, design, and develop software solutions.- Participate in code reviews and provide constructive feedback.- Troubleshoot and debug software applications to ensure optimal performance.- Document software specifications and technical designs.- Stay updated on industry trends and technologies to suggest improvements. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP CO Management Accounting.- Strong understanding of financial accounting principles.- Experience in SAP CO module configuration and customization.- Knowledge of integration with other SAP modules like FI, MM, and SD.- Hands-on experience in SAP CO reporting and analysis.- Experience with SAP CO end-user training and support. Additional Information:- The candidate should have a minimum of 3 years of experience in SAP CO Management Accounting.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education Role: Back End Developer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills sapsap comanagement accountingsap co managementfinancial accounting restcsssoftware developmentjavascriptsqltechnical designemployee orientationinductionjavaexit processrecruitmenttroubleshootingonboardingcode reviewhtmlpayroll
Posted 1 day ago
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Typically responds within 2 days
Job description Project Role :Software Development Engineer Project Role Description :Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills :SAP Basis Administration Good to have skills :NAMinimum 5 year(s) of experience is required Educational Qualification :15 years full time education Summary:As a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. Your typical day will involve collaborating with team members to perform maintenance and enhancements, ensuring that the application meets the required standards and functions effectively. You will engage in problem-solving activities, contributing to the overall development process and ensuring that the applications are robust and user-friendly. Your role will also require you to stay updated with the latest technologies and methodologies to enhance the quality of the software being developed. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Basis Administration.- Strong understanding of system performance tuning and optimization.- Experience with database management and administration.- Familiarity with backup and recovery strategies.- Knowledge of system security protocols and best practices. Additional Information:- The candidate should have minimum 5 years of experience in SAP Basis Administration.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education Role: Software Development - Other Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills software developmentperformance tuningdatabase managementsystem performancesap basis administration networkingdbmsrecoverysqltechnical supportmicrosoft windowsinstallationtroubleshootingwindows vistauser managementprotocols
Posted 1 day ago
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Typically responds within 2 days
Job description Project Role :Software Development Engineer Project Role Description :Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills :SAP FI S/4HANA Accounting Good to have skills :NAMinimum 12 year(s) of experience is required Educational Qualification :15 years full time education Summary:As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code across multiple clients. Your day will involve collaborating with team members to perform maintenance and enhancements, ensuring that the applications meet the evolving needs of the clients while adhering to best practices in software development. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure timely delivery of milestones. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP FI S/4HANA Accounting.- Strong understanding of financial accounting principles and practices.- Experience with integration of SAP modules and third-party applications.- Ability to troubleshoot and resolve issues in application code.- Familiarity with software development methodologies and best practices. Additional Information:- The candidate should have minimum 12 years of experience in SAP FI S/4HANA Accounting.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education Role: Back End Developer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills sap fiaccountingsapsoftware developmentfinancial accounting cssc++dbmsjquerysqljavaasp.netoopssoftware development methodologieshtmlmysqlsoftware engineeringdata structuresc#pythoncjavascriptsql server.netagile
Posted 1 day ago
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Typically responds within 2 days
Job description Project Role :Software Development Engineer Project Role Description :Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills :SAP Master Data Governance MDG Tool Good to have skills :NAMinimum 3 year(s) of experience is required Educational Qualification :15 years full time education Summary:As a Software Development Engineer, you will analyze, design, code, and test multiple components of application code across one or more clients. You will perform maintenance, enhancements, and/or development work, contributing to the overall success of the projects. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work-related problems.- Collaborate with team members to develop high-quality software solutions.- Participate in code reviews to ensure code quality and adherence to coding standards. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP Master Data Governance MDG Tool.- Strong understanding of data modeling and data governance principles.- Experience in data migration and data quality management.- Knowledge of SAP ERP systems and integration with SAP MDG.- Hands-on experience in configuring and customizing SAP MDG solutions. Additional Information:- The candidate should have a minimum of 3 years of experience in SAP Master Data Governance MDG Tool.- This position is based at our Bengaluru office.- A 15 years full-time education is required. Qualification 15 years full time education Role: Back End Developer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills mdgsap master data governancedata modelingdata governancesap mdg erpwebdynpropythonsoftware developmentsap erpdata quality managementdata migrationwebdynpro abapsqlodataidocsjavacode reviewsap abapsap hanasap workflowoo abap
Posted 1 day ago
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Typically responds within 2 days
Job description Project Role :Software Development Engineer Project Role Description :Analyze, design, code and test multiple components of application code across one or more clients. Perform maintenance, enhancements and/or development work. Must have skills :Retail Store Operations Good to have skills :NAMinimum 7.5 year(s) of experience is required Educational Qualification :15 years full time education Summary:As a Software Development Engineer, you will engage in a dynamic work environment where you will analyze, design, code, and test various components of application code across multiple clients. Your typical day will involve collaborating with team members to ensure the successful implementation of software solutions, performing maintenance and enhancements, and contributing to the overall development process. You will be responsible for delivering high-quality code while adhering to best practices and standards in software development, ensuring that the applications meet the needs of the clients effectively and efficiently. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Continuously evaluate and improve development processes to increase efficiency. Professional & Technical Skills: - Must To Have Skills: Proficiency in Retail Store Operations.- Strong understanding of software development methodologies and best practices.- Experience with application design and architecture.- Proficient in coding languages relevant to retail operations.- Ability to troubleshoot and resolve software issues effectively. Additional Information:- The candidate should have minimum 7.5 years of experience in Retail Store Operations.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education Role: Software Development - Other Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills software developmentapplication designretail store operationsjavascriptsoftware development methodologies c#cssc++pythoncdbmsjquerysql serversqlspringjavaasp.netoops.nethtmlmysqlsoftware engineeringdata structuresagile
Posted 1 day ago
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Typically responds within 2 days
Job description Skill required: Record To Report - Intercompany Account Reconciliation Designation: Record to Report Ops Associate Qualifications:Any Graduation Years of Experience:1 to 3 years About AccentureAccenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.Recording and reconciliation of transactions which have occurred between entities of the same company, also Includes assuring that transactional relationships between the entities are in balance. Reconciling AR sub ledger balances and highlighting any debit balances. It provides details of reconciling against GL, Treasury open items, intercompany reconciliation and final summary of outstanding payments with discount earned and penalties paid. What are we looking for Accounts Receivable Ledger MaintenanceAbility to establish strong client relationshipAccount Reconciliations Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation Role: Finance Executive Industry Type: IT Services & Consulting Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Finance Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills journal entriesforecastingintercompany reconciliationbalance sheet reconciliationrecord to report accounts receivablegeneral ledger accountingaccounts payablegeneral accountingaccountinggeneral ledgerrtrr2rbank reconciliationfinance
Posted 1 day ago
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Typically responds within 2 days
Job description Skill required: Record To Report - Intercompany Account Reconciliation Designation: Record to Report Ops Associate Qualifications:Any Graduation Years of Experience:1 to 3 years About AccentureAccenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.Recording and reconciliation of transactions which have occurred between entities of the same company, also Includes assuring that transactional relationships between the entities are in balance. Reconciling AR sub ledger balances and highlighting any debit balances. It provides details of reconciling against GL, Treasury open items, intercompany reconciliation and final summary of outstanding payments with discount earned and penalties paid. What are we looking for Account ReconciliationsAbility to establish strong client relationshipAccounting Journal Entries Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation Role: Finance Executive Industry Type: IT Services & Consulting Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Finance Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills journal entriesforecastingintercompany reconciliationbalance sheet reconciliationrecord to report accounts receivablegeneral ledger accountingaccounts payablepivot tablegeneral accountingvlookupaccountinggeneral ledgermisfinance
Posted 1 day ago
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Typically responds within 2 days
Job description Skill required: Record To Report - Intercompany Account Reconciliation Designation: Record to Report Ops Associate Qualifications:Any Graduation Years of Experience:1 to 3 years About AccentureAccenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.Posting journal entries, preparing balance sheet reconciliations, reviewing entries and reconciliations, preparing cash forecasting statement, supporting month end closing, preparing reports and supports in audits.Recording and reconciliation of transactions which have occurred between entities of the same company, also Includes assuring that transactional relationships between the entities are in balance. Reconciling AR sub ledger balances and highlighting any debit balances. It provides details of reconciling against GL, Treasury open items, intercompany reconciliation and final summary of outstanding payments with discount earned and penalties paid. What are we looking for Account ReconciliationsAbility to establish strong client relationshipAccounting Journal Entries Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation Role: Finance Executive Industry Type: IT Services & Consulting Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Finance Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills journal entriesforecastingintercompany reconciliationbalance sheet reconciliationrecord to report accounts receivablegeneral ledger accountingaccounts payablepivot tablegeneral accountingvlookupaccountinggeneral ledgermisfinance
Posted 1 day ago
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Typically responds within 2 days