Job description Role: US Commercial Operations Manager Location: Mumbai, IN (Hybrid) About the Role: We are seeking a US Commercial Operations Manager to drive data-driven decision-making across sales, commercial operations, and brand teams. This role will focus on brand forecasting, utilizing patient transaction data to support key business questions while also working on a number of Advanced Analytics projects. The ideal candidate will have pharma analytics expertise, experience in sales operations, CRM systems, brand forecasting models, and Sales analytics. read more Key Skills Analytical skillsExcelSales operationsData managementPharmaConsultingCommercial operationsForecastingAnalyticsCRM

Job description To drive sales and ensure business targets are achieved. . Aggressively drive the sales numbers and achieve the business targets for Retail loan products and through cross selling while continuing to enhance and upgrade the client relationships. Retain and expand the companys base of customers for retail loan product so as to ensure repeat business or referrals read more Key Skills SupervisorTrainingLoansLead generationSalesComplianceRelationshipDeploymentManagementAuditing

Job description Core Responsibilities: Sales Process Management Aggressively drive the sales numbers and achieve the business targets for home loans and through cross selling while continuing to enhance and upgrade the client relationships. read more Key Skills LoansLead generationTeam managementSales planningPenetrationSalesRelationshipSales processAuditingProcess management

Job description About Us At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Manage channel partners handling tele calling responsibilities for the assigned Collections portfolio. Role Accountability Execute collection strategy for the site, track performance and give inputs to PM Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region / Channel level in order to identify gaps/issues Strategise and segment portfolio churning on dialer prioritizing at various cuts in terms of Payment due date / Occupation segment / billing cycle / Geography / CM & NM / any new product-variants to improve efficiencies and performances Conduct call sampling across portfolio segments in line with the call listening framework and share observations on call and portfolio quality with concerned stakeholders Manage the uptime for all SBI Card collection systems at the vendor site to ensure uninterrupted production and coordinate with Internal stake holders to ensure business continuity in the event of downtime of vendor CRM / Dialer systems /Telecom resources Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and arbitration in order to extract on identified accounts and attend all camps as required Ensure Field-referral rates are in line with business-targets by identifying right sets of accounts for TC-retention as well as Field referral, adopting a segmented approach basis past delivery-trends Analyze action codes on daily basis and propose action plan to improve performance and right identification of field referral Ensure necessary training /certifications for tele calling staff in line with compliance requirements Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Track performance of all agents on key performance metrics daily to identify any adverse trends either or performance or call-quality or in disciplined behavior e. g. frequent late-logins, uninformed/unplanned leaves, low TOS, non-adherence to compliance guidelines, etc. and take suitable remediation measures Manage agency payouts in line with the business SLA model and ensure billing within defined timelines; Keep track of accuracy in different components of agency payouts--Actual Headcount deployed; PRI Lines, Contest, Team Engagement, etc. Measures of Success Resolution Rate Normalisation Rate Roll back rate KP targets PLI penetration Money collected NFTE productivity Tele Retention rate NFTE training coverage Customer complaints volume Vendor SLA adherence No adverse observations in internal/external audi

Job description About Us At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Manage channel partners handling tele calling responsibilities for the assigned Collections portfolio. Role Accountability Execute collection strategy for the site, track performance and give inputs to PM Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region / Channel level in order to identify gaps/issues Strategise and segment portfolio churning on dialer prioritizing at various cuts in terms of Payment due date / Occupation segment / billing cycle / Geography / CM & NM / any new product-variants to improve efficiencies and performances Conduct call sampling across portfolio segments in line with the call listening framework and share observations on call and portfolio quality with concerned stakeholders Manage the uptime for all SBI Card collection systems at the vendor site to ensure uninterrupted production and coordinate with Internal stake holders to ensure business continuity in the event of downtime of vendor CRM / Dialer systems /Telecom resources Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and arbitration in order to extract on identified accounts and attend all camps as required Ensure Field-referral rates are in line with business-targets by identifying right sets of accounts for TC-retention as well as Field referral, adopting a segmented approach basis past delivery-trends Analyze action codes on daily basis and propose action plan to improve performance and right identification of field referral Ensure necessary training /certifications for tele calling staff in line with compliance requirements Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Track performance of all agents on key performance metrics daily to identify any adverse trends either or performance or call-quality or in disciplined behavior e. g. frequent late-logins, uninformed/unplanned leaves, low TOS, non-adherence to compliance guidelines, etc. and take suitable remediation measures Manage agency payouts in line with the business SLA model and ensure billing within defined timelines; Keep track of accuracy in different components of agency payouts--Actual Headcount deployed; PRI Lines, Contest, Team Engagement, etc. Measures of Success Resolution Rate Normalisation Rate Roll back rate KP targets PLI penetration Money collected NFTE productivity Tele Retention rate NFTE training coverage Customer complaints volume Vendor SLA adherence No adverse observations in internal/external audi

Job description About Us At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone. SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, color, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work. What s in it for YOU SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees Dynamic, Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning & development framework Role Purpose Manage channel partners handling tele calling responsibilities for the assigned Collections portfolio. Role Accountability Execute collection strategy for the site, track performance and give inputs to PM Monitor channel partner performance through a structured review mechanism and ensure appropriate capacity planning Review Portfolio both Qualitatively & Quantitatively at account/NRR/Region / Channel level in order to identify gaps/issues Strategise and segment portfolio churning on dialer prioritizing at various cuts in terms of Payment due date / Occupation segment / billing cycle / Geography / CM & NM / any new product-variants to improve efficiencies and performances Conduct call sampling across portfolio segments in line with the call listening framework and share observations on call and portfolio quality with concerned stakeholders Manage the uptime for all SBI Card collection systems at the vendor site to ensure uninterrupted production and coordinate with Internal stake holders to ensure business continuity in the event of downtime of vendor CRM / Dialer systems /Telecom resources Identify portfolio segments for initiation of legal approaches such as- Mediation, Conciliation, Lok Adalat and arbitration in order to extract on identified accounts and attend all camps as required Ensure Field-referral rates are in line with business-targets by identifying right sets of accounts for TC-retention as well as Field referral, adopting a segmented approach basis past delivery-trends Analyze action codes on daily basis and propose action plan to improve performance and right identification of field referral Ensure necessary training /certifications for tele calling staff in line with compliance requirements Conduct spot audits to ensure adherence to regulatory and internal guidelines on data security in all collection operations at channel partner sites Track performance of all agents on key performance metrics daily to identify any adverse trends either or performance or call-quality or in disciplined behavior e. g. frequent late-logins, uninformed/unplanned leaves, low TOS, non-adherence to compliance guidelines, etc. and take suitable remediation measures Manage agency payouts in line with the business SLA model and ensure billing within defined timelines; Keep track of accuracy in different components of agency payouts--Actual Headcount deployed; PRI Lines, Contest, Team Engagement, etc. Measures of Success Resolution Rate Normalisation Rate Roll back rate KP targets PLI penetration Money collected NFTE productivity Tele Retention rate NFTE training coverage Customer complaints volume Vendor SLA adherence No adverse observations in internal/external audi

Job description JOB PURPOSE Responsible for the planning, implementation, maintenance, and support of physical and virtual infrastructure within the data center. This role ensures high availability, security, and optimal performance of servers, storage, networking, power, and cooling systems while adhering to best practices and compliance standards. Maintain the IT infrastructure layers at GHIAL including but not limited to the Networks, Data Center, Information Security, Subsystem servers / compute layer to ensure service availability. To ensure confidentiality, Integrity and Availability of Data and Information Systems. Responsible for IT Infrastructure life cycle management to ensure the timely upgrades and refreshment of infrastructure without any services impact for Airport Operations. ORGANISATION CHART KEY ACCOUNTABILITIES Accountabilities Incident Management: Manage and optimize on-prem cloud infrastructure (VMware, OpenStack, Hyper-V, etc. ) and virtualization platforms. Define and govern SLAs, SLOs, and KPIs for on-prem cloud service delivery. Collaborate with network, storage, and security teams to maintain end-to-end service reliability. Lead compliance checks and audits related to security, backup, DR, and configuration baselines. Manage service catalog offerings for internal & external consumers, ensuring appropriate access and governance. Regularly report SLA metrics, service health, and risk factors to leadership. Serve as point of escalation for critical service issues related to the on-prem cloud environment. Implementing New Requirements / Change Management: Oversee service request, incident, and change management processes for cloud resources. To Identify/understand the new/ change requirements, risk and impact, necessity and priority to recommend, approve or reject new requirements /changes and to plan, implement, review the same pertaining to Networks, Security, Communications. Performance Management: To implement Mechanisms to monitor the performance of all the cloud infra devices and to submit performance dashboards with IT HOD, and to ensure the performance of all the devices/services to be at the acceptable levels. Ability to manage all the Refresh of IT systems with upgrades and latest technologies. Capacity Management: Drive capacity planning, Utilization, forecasting, and optimization for compute, memory, and storage. To plan for capacity consolidation and upgrade against various drivers and initiatives, concerned on-prim environment Cyber Security Management: To Identify, Recommend, Implement and Maintain the necessary security enforcement and monitoring solutions to protect the operational environment from external and internal security threats. To build a team of professionals capable of working with minimal guidance to identify, respond and resolve security issues in day-to-day operations. Team Management: To guide, support, mentor and review the team to achieve synergy and desired performance levels. To Monitor and Review the performance of vendor and Outsourced Employees Recruiting and induct new team members as per the requirements along with HR Teams BCP Testing and High Availability Management Configuration Management Backup and Restore Technology Upgrade Plan and Implementation Setting Up and Managing Security Operations Centre (In-House) Application/Solution Development Management KEY ACCOUNTABILITIES - Additional Details EXTERNAL INTERACTIONS External Role needs to interact with outside the organization to enable success in your day-to-day work Vendors: Planning, Design and Implementation of Various Solutions as a part of Change Management and Service Continuity. Support Escalations for service stability and incident resolution Airlines: Understanding New /Change Requests, timelines, Risk and Impact. Coordinating for Planned Downtime Approvals from all Stakeholders. Resolution/Escalation of Any Security Related Issues and Policy Violations. Addressing Stakeholders concerns regarding service availability and Quality. Concessionaries: Understanding New Change Requests, timel

Job description Role purpose - Accelya has a diverse and developing infrastructure and this is an opportunity for an experienced Network Architect to help define and build the future of this expanding and evolving infrastructure. As a Senior Architect you will define, develop and help deliver Accelyas technology roadmap. With a focus on automation, orchestration and transparency it is the role of Accelyas IT Transformation team to bring Accelya to the forefront of infrastructure development. What will you do? Design and optimize Accelya’s networks. Build robust and resilient networks that will carry us into the future considering scalability, security and performance. Familiar with both traditional on prem architectures along with software and cloud-based solutions Cloud Integration and Strategy As with many enterprises Accelya is progressing on a cloud migration journey which requires deep knowledge and expertise with various cloud strategies, best practices, providers and technologies. Security & Compliance Ensuring latest best practices in the areas of network security, data privacy and protection are architected into the foundation of Accelya’s network fabric. Monitoring and Troubleshooting Architecting and engineering sufficient telemetry into the network to ensure that Accelya is proactive in any issues that may be occurring. In the event that issues occur being the point of escalation for timely and effective resolution. Collaboration As the network is the foundation of our corporate and customer facing systems this role will work closely with other internal and external partners. What do you need to know? Cloud Related Skills Deep level expertise with AWS, Azure and GCP networking components and their integration with corporate networks. Expertise with network virtualization in on premise and cloud environments along with facilitation of containerization and micro service-based deployments. Cloud based security implementations and related integration to various cloud-based security platforms. Knowledge to Administer systems and servers related to LAN and WAN (e.g. email systems, accounts, workstation ID, IP assignments, computers, security, antivirus, spyware, etc.) for the purpose of ensuring availability of services to authorized users Knowledge of the infrastructure (hardware, client devices, operating systems, directory services, importance of systems redundancy etc.) Good technical understanding of Desktop OS, Server OS, Remote Working methods and their relationships with other systems Knowledge of all areas of IT Infrastructure outside of immediate area of specialization (Networking) to an intermediate level (Desktop OS, Windows OS, Client Systems, Directory Systems CCNA/CCIE certified is highly beneficial Bachelor’s degree in IT, Computer Science, Computer Engineering or equivalent work experience required About Accely Accelya is a leading global technology and service provider to the air transport industry delivering innovative change at speed and scale. The companys market-leading passenger, cargo, and industry platforms support airline retailing from offer to settlement, both above and below the wing. Over 250 airline customers count on Accelya, with operations spread across nine countries and employing over 2,000 professionals worldwide. For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering the air transport community to take better control of the future. Whether partnering with IATA on industry-wide initiatives or enabling digital transformation to simplify airline processes, Accelya drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. For more information, please visit www.accelya.com and https://accelya.turtl.co/story/accelya-corporate-brochure/page/1. #LI-MK1 Role: Team Lead / Network Manager Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Cat

Job description About the Role - An Operational Risk Governance and Loss Data Specialist plays a crucial role in managing and mitigating operational risks within an organization. This role involves overseeing risk governance frameworks, collecting and analyzing loss data, and ensuring compliance with regulatory requirements. The specialist collaborates with various departments to identify potential risks, develop strategies to address them, and maintain a comprehensive risk management program. Proactive identification, assessment and mitigation of key/emerging risks in relevant Business Unit through effective implementation & compliance of Operational Risk Policies and Framework Key Responsibilities - Detailed review of PMC/CMC notes raised by Units Identify and undertake Theme based reviews based on losses/fraud/audit/key risks Risk Control & Self-Assessment (RCSA) exercise to periodically assess/rate key risks their controls on design and effectiveness Identify/Design new Key Risk Indicators and review & monitor the same on periodic basis to highlight any operational risk concerns based on adverse trends/ breaches Develop and implement the organization's operational risk governance framework. Ensure alignment with industry standards and regulatory requirements. Establish risk policies, procedures, and guidelines to manage operational risks effectively. Ensure data integrity/adequacy/completeness of risk data on EGRC/ involve in initiatives being taken up for maintenance of EGRC system for better Risk management by Units Conduct risk assessments and scenario analyses to evaluate the impact of potential risks. Maintain an up-to-date risk register and ensure timely reporting of risk events. Support the development of risk mitigation strategies and action plans. Design and maintain a robust loss data collection process. Gather and consolidate loss data from various sources within the organization. Analyze loss data to identify trends, root causes, and potential risk areas. Develop actionable insights and recommendations based on loss data analysis. Prepare regular risk reports for senior management and the board of directors. Communicate risk-related information effectively to stakeholders. Ensure transparency and accountability in risk management practices. Provide training and awareness programs on operational risk management. Role: Risk Management & Compliance - Other Industry Type: Banking Department: Risk Management & Compliance Employment Type: Full Time, Permanent Role Category: Risk Management & Compliance - Other Education PG: MBA/PGDM in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills Loss Data SpecialistGovernance FrameworkOperational RiskRcsa

Job description We're looking for a Senior React Native engineer to lead the development, maintenance, and optimization of a React Native SDK built using React Native Bridge and Turbo Modules. The ideal candidate will have hands-on experience successfully building and publishing a React Native SDKeither to package managers like NPM or Yarn, or through GitHub releases. Youll be responsible for the entire SDK lifecycle from development and deployment to compliance and long-term maintenance. This role demands deep expertise in React Native, including Bridge and Turbo Modules, as well as strong proficiency in native mobile development (Kotlin for Android and Swift/Objective-C for iOS). A solid understanding of API integration and the ability to troubleshoot complex cross-platform issues end to end is essential. Requirements Design and Develop React Native SDKs -Build robust, scalable, and modular SDKs using React Native Bridge and Turbo Modules, following industry best practices. Maintain and Optimize SDK Codebase - Continuously improve performance, stability, and maintainability of the SDK, including refactoring and optimizing legacy code. Manage SDK Release Lifecycle - Own the full release process from versioning and packaging to publishing the SDK on NPM or Yarn and handling updates. Ensure Cross-Platform Compatibility - Develop and test the SDK to work seamlessly across both iOS and Android platforms, accounting for platform-specific nuances. Implement Native Modules - Write and integrate native modules in Kotlin (Android) and Swift/Objective-C (iOS) where necessary to extend React Native capabilities. Collaborate with Product and Engineering Teams - Work closely with internal teams to define SDK features, provide technical guidance, and support integration into various apps. Troubleshoot and Debug Issues - Diagnose and resolve complex bugs and performance issues across the entire tech stack from JavaScript to native layers. Ensure Security and Compliance - Build SDKs that meet data privacy, platform compliance, and security standards required for public distribution. Document SDK Usage and Integration - Write clear, comprehensive documentation and examples to help external developers easily integrate and use the SDK. Stay Up to Date with Industry Trends - Keep current with the latest developments in React Native, mobile platforms, and SDK tooling to continuously improve the product. Lead Architecture Decisions - Define the SDK's architecture and design patterns to ensure scalability, modularity, and long-term maintainability. Monitor SDK Usage and Performance - Set up analytics and monitoring tools to track adoption, usage patterns, and performance in real-world applications. Provide Developer Support - Assist internal and external developers with integration issues, troubleshooting, and best practices for using the SDK. Review Code and Enforce Quality Standards - Conduct thorough code reviews and enforce coding standards, test coverage, and CI/CD practices across the SDK repository. Write Unit, Integration, and E2E Tests - Develop comprehensive test suites to ensure code reliability and reduce regressions during updates and releases. Integrate CI/CD Pipelines - Set up and maintain automated build, test, and release pipelines for the SDK using tools like GitHub Actions, Bitrise, or CircleCI if required. Evaluate and Integrate 3rd Party Libraries - Research, evaluate, and safely incorporate third-party libraries where needed, ensuring minimal bloat and maximum stability. Manage SDK Versioning and Backward Compatibility - Carefully handle version updates, changelogs, and ensure that new releases maintain backward compatibility or provide proper migration paths. Contribute to Internal Tools and Templates - Create reusable templates, CLI tools, or internal documentation that streamline development and testing of apps using the SDK. Desired Skills: Expertise in React Native - Deep understanding of the React Native framework, especially around performance optimization, modular architecture, and ecosystem tools. Proficien