Job description Skill required: Procurement Operations - Procurement Support Designation: Service Delivery Ops Associate Manager Qualifications:Any Graduation Years of Experience:10 to 14 years What would you do Driving transformation in Sourcing & Procurement domain for the client globally leveraging LSS approach by leveraging standardization, policy, automation, platform etc enablers. Flexible toward work-timing (incl US timing) and work from office In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.You will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results.Analyze and design the best practices for tactical and transactional procurement processes. Plan implementation based on detailed understanding of technologies involved and best practice process output measures. Provide the setup and ongoing maintenance of suppliers, catalog content, user authorization data and procurement applications to provide efficient and effective transactions, and to help maximize compliance. What are we looking for Transformation experience Sourcing & Procurement domainYou will be working as a part of Procurement management team which uses a systematic approach for buying all the goods and services needed for a company to stay sustainable. They are involved in the identification of need, finding and qualifying the suppliers, requesting proposals, negotiating with suppliers, contracting, delivery and analyzing results. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation Role: Strategic Sourcing Manager Industry Type: IT Services & Consulting Department: Procurement & Supply Chain Employment Type: Full Time, Permanent Role Category: Procurement & Purchase Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Procurement Procurement OperationsSourcingSCMProcurement Support

Job description Role & responsibilities Deliver high-quality technical support to end-users by efficiently handling and resolving client complaints. Accurately document all issues, queries, and concerns raised by clients, especially sellers. Ensure timely and effective resolution of customer complaints to drive satisfaction and maintain client relationships. Communicate with clients to provide accurate information related to products, services, and processes. Diagnose, debug, and identify reported issues, escalating critical cases based on defined priority levels and client SLAs. Conduct deep dives into reported issues and deliver comprehensive Root Cause Analyses (RCA). Guide clients through troubleshooting steps and corrective actions to resolve issues efficiently. Identify recurring problems and suggest improvements to internal systems or panels for better performance and user experience. Gather and assess all relevant information to resolve product- or service-related inquiries accurately. Route unresolved issues to appropriate internal teams and follow up until closure. Collaborate and coordinate with internal departments such as development, QA, and operations for issue resolution. Effectively prioritize and manage multiple open cases, ensuring timely follow-ups and updates Preferred candidate profile Any graduate with a strong technical aptitude. Minimum of 2 years in technical support or application support roles, preferably in clientfacing environments. Excellent verbal and written communication skills, with the ability to clearly articulate technical concepts to non-technical stakeholders. Proficient in Python, with the ability to quickly write and modify scripts for debugging or automation. • Strong working knowledge of MySQL, MongoDB, and DynamoDB for data validation and troubleshooting. Experience with RabbitMQ and Kafka for understanding and debugging event-driven workflows. Good understanding of AWS cloud services relevant to application support and monitoring Tools & Platforms: Hands-on experience with ticketing systems like JIRA or Freshdesk. Familiarity with API testing tools such as Postman for request-response analysis. Ability to monitor and interpret system logs to identify and address issues proactively. Strong analytical and logical thinking to investigate, replicate, and resolve client-reported issues. Capability to prioritize and manage multiple open cases in a fast-paced, dynamic environment. Exposure to E-commerce or logistics platforms and an understanding of associated workflows and operational processes. *Candidates from Delhi NCR required Role: IT Support - Other Industry Type: IT Services & Consulting Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Support Education UG: B.Tech/B.E. in Electronics/Telecommunication, Electrical and Electronics, Automobile, Information Technology, Mechanical, Computers, Electrical, Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Postman ApiKafkaJIRAAWSPython RabbitmqCommunication SkillsMySQLMobgoDBSQL

Job description Entab Infotech Pvt. Ltd. Senior Technical Support Executive / ATL Overview: A Senior Technical Support Executive / provides technical assistance to end-users, troubleshooting hardware, software, and network issues, resolving problems, and ensuring a positive customer experience, any graduate (BCA, MCA, B.Tech.) with good communication skills and willing to learn and grow is welcome. read more Key Skills Skills highlighted with ‘‘ are preferred keyskills Good English CommunicationSolving QueriesCustomer SatisfactionComplaint HandlingCustomer Handling

Job description 1. Make outbound calls to activate patient programs and convert engagement. 2. Pitch digital care plans, handle objections, and close sales. 3. Achieve sales targets while driving cross-sell and upsell initiatives. 4. Track CRM & follow up to engage. Perks and benefits Health Insurance, Annual leaves Role: Customer Success Associate Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Hindi & English ProficiencyCustomer RelationshipLanguage SkillsCommunicative English Customer ServiceCustomer SupportCustomer CareCustomer Handling

Job description Key Responsibilities: Data Management and Dashboard Updates: Collect and update data for PowerBI /BI dashboards Perform manual data collection for dashboards. Check and maintain quality of dashboards and manage data handling processes. Reporting and Analysis: Prepare and run Delivery Order Management weekly reports and daily reports. Manage one-time reports, ensuring they are stored in a shared folder in Box, and reschedule reports as needed. User Access Management: Oversee user access management for tools and dashboards, ensuring secure and appropriate access. Project Coordination and Support: Coordinate requirements and demands for dashboards, ensuring alignment with user needs. Support internal dashboards, providing necessary data insights and updates. Process Design and Improvement: Involved in shaping and designing processes for dashboard and data handling overview. Meeting and Communication Support: Set up meetings and workshops, prepare meeting minutes and management summaries. Create presentations and one-sliders to convey key information and updates. Present outcomes from workshops and meetings. Task Tracking and Coordination: Track tasks and coordinate tasks, ensuring deadlines and objectives are met. Ad Hoc Tasks: Perform ad hoc tasks as required to support the team's objectives and initiatives. Expectations: Performance Standards: Ensure timely and accurate data updates and report generation. Maintain high-quality standards in data handling and dashboard management. Skills and Competencies: Advanced in data management tools, strong analytical skills, attention to detail, and effective communication skills. Ability to work collaboratively across teams. Experience: At least 5 years of experience in data management, data collection, data quality reviews. Data visualization like dashboard creation, or related fields. Expert in Data Warehouse and Visualization tools such as PowerBi and BOXI. Education and Qualifications: Degree in a relevant field such as Information Technology, Data Science, Business Administration, or equivalent experience. Professional Attributes: Strong organizational skills, proactive approach, adaptability to changing needs, and a commitment to continuous improvement. Role: IT & Information Security - Other Industry Type: IT Services & Consulting Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT & Information Security - Other Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Power Bi ReportsPMOPMO ManagementReporting Power BiDashboardsResource Management

Job description Key Responsibilities: Develop, enhance, and maintain web applications using .NET Framework 4.8, C#, JavaScript, and MySQL. Translate business requirements into functional and technical specifications. Write clean, scalable, and well-documented code. Troubleshoot and debug applications to ensure optimal performance. Deliver solutions on time that meet or exceed client expectations. Required Skills: Strong experience in .NET Framework 4.8 and C#. Proficiency in JavaScript, HTML, CSS. Hands-on experience with MySQL including writing complex queries, stored procedures, and performance tuning. Good understanding of Object-Oriented Programming (OOP) and design principles. Ability to understand business requirements and translate them into technical solutions. Excellent problem-solving and analytical skills. Strong verbal and written communication skills for client/BA interactions. Ability to work independently and take full ownership of deliverables. Role: Full Stack Developer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: B.A in Any Specialization Key Skills c#cssanalyticalperformance tuningweb applicationverbal communicationproblem solvingrabbitmqjqueryjavascriptnodeframeworkwritten communicationasp.netoops.netmysqlhtmlsoftware engineeringdesign principlesprogrammingcommunication skillsobject

Job description Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally Deliver No.Performance ParameterMeasure 1.Continuous Integration, Deployment & Monitoring of Software100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2.Quality & CSATOn-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3.MIS & Reporting100% on time MIS & report generation Mandatory Skills: Microsoft Dynamics CRM 2016 - Sales. Experience: 1-3 Years. Role: Back End Developer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Microsoft Dynamics CRM module developmentsoftware development life cyclecodingsoftware solutionsroot cause analysis

Job description Job Description: Oracle Analytics Cloud (OAC) Developer (4 - 5 Years Experience) Position: Oracle Analytics Cloud (OAC) Developer Employment Type: Full-Time Immediate joiners preferred 0 to 15 days Experience: 4 - 5 Years Location: Any Job Summary: As an OAC Developer, you will be responsible for designing, developing, and implementing business intelligence and analytics solutions within the Oracle Analytics Cloud environment. You will work closely with business stakeholders to understand their requirements and translate them into effective data models, dashboards, and reports. read more Key Skills Skills highlighted with ‘‘ are preferred keyskills Oac Etl ProcessData ModelingSQL

Job description As a Specialist Engineer , you will be part of our Global Customer Support team. You will use your product, troubleshooting, and people skills to work directly with our customers, resolving technical issues and problems that occur while using the Dynatrace platform. Our customers represent some of the worlds largest companies, and the production applications you will be working on can easily represent millions of dollars per day of revenue. You will drive the assessment and triaging of issues and work efficiently to develop resolutions or interim solutions. You should be comfortable with focused, heads-down analysis of complex technical problems as well as with the interruptions that occur naturally in an operational support environment. For example, you may find yourself assisting other internal teams as they answer questions and provide assistance to customers in real-time (Chat) or via tickets. Some of the issues that you work on will need escalation into R&D. In those cases, you will document information gathered and progress made to date, and then work closely with R&D towards the final resolution. You will regularly and routinely interact with customer personnel at various technical and managerial levels for information gathering, troubleshooting, configuration, status updates, and final remediation. Job Location: Bangalore (Work from office - 5 days - Rotational shifts including night shifts ) Responsibilities: • Recognize and solve isolated problems as reported by customers related to our SaaS and Managed products, and their interactions with diverse customer technology ecosystems. Analyze more complex or distributed problems with guidance • Work directly and comfortably with customer application specialists to troubleshoot and resolve platform or product issues via online chat, phone, video conference tool or submitted ticket. Able to communicate localized technical approaches and tradeoffs effectively with small groups including customer middle management personnel with senior backup • Perform in-depth troubleshooting of Internet related issues utilizing industry standard tools and methodologies such as Wireshark, MTR, DIG, etc. in combination with understanding of third party CDN / DNS Proxy services. Will progress from localized single-tool data interpretation, to broader in-tool pattern recognition, to complex cross-tool data correlation as seniority increases from Level 2 to 4 • Perform in-depth event, logfile, and dump analysis during the troubleshooting process, using industry as well as internal or product-related tools. Will progress from localized single-tool data interpretation, to broader in-tool pattern recognition, to complex cross-tool data correlation as seniority increases from Level 2 to 4 • Take ownership of multiple tickets/chats and work independently to efficiently manage a dynamic ticket workload. Will progress from getting to giving coaching assistance as seniority increases from Level 2 to 4. Complexity of tickets will also increase progressively as seniority increases • Document and provide additional technical details when escalating issues to R&D for assistance in resolving platform or product bugs. Manage ongoing interactions with R&D to keep on track • Maintain a spoken and basic hands-on familiarity with the latest major technologies used by our customers, such as Big Data solutions (Cassandra or Mongo DB), Java, .Net, Node.js, PHP, Docker, cloud environments (AWS, Microsoft Azure, OpenShift) and elastic microservices • Maintain strict operational discipline to meet administrative and contractual requirements. Examples include monitoring expiring SLAs, proper prioritization of tickets, providing timely, efficient, and clear customer communication to meet and maintain our response requirements, time tracking, etc. • While engaging directly with customers, provide a confident and calming approach to ensure our customers will be well supported and their issues will be resolved • Eagerly participate in training to advance technical skills and produc

Job description Responsibilities: Must have textile/apparel industry experience Drive B2B sales and onboard new clients Lead and manage sales team Set pricing and close large deals Report sales performance regularly Annual bonus Sales incentives Role: Sales Head (B2B) Industry Type: Textile & Apparel Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Enterprise & B2B Sales Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills B2B MarketingSalesB2B SalesBusiness DevelopmentMarketing EnglishHindi