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BLU
Creative Director Recruiter Active
Blue Matter 4.3
Remote 8-13 Yrs Not disclosed
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Job description Lead, inspire, and mentor the creative team guiding concept development, execution, and refinement across a range of digital and print deliverables for an array of pharmaceutical clients Collaborate with Agency leadership to define and execute the long-term creative vision, personality, and identity of the agency Own the agency s evolving creative vision and standards, ensuring every output meets high-quality expectations and client needs Work hands-on in developing creative concepts, producing and reviewing design work, and providing strategic, visual, and verbal direction Actively participate in brainstorming sessions, provide feedback on in-progress work, and collaborate with team members to shape and evolve ideas Serve as the creative lead for specific client accounts maintaining strong relationships, aligning work with brand and business objectives, and supporting regulatory requirements (e.g., MLR, ISI, fair balance) Champion creative excellence across the agency, balancing originality, impact, and compliance Work closely with operations, project, and account teams to manage resourcing, team capacity, timelines, and project budgets Support business development by contributing to pitch decks, presenting creative thinking in selling situations, and helping grow client relationships Play an active role in team growth vetting new hires, identifying emerging needs and opportunities for new capabilities, and helping to shape core service offerings as the agency scales Desired Experience and Skills Demonstrated ability to lead creative strategy, ideation, and execution across multiple channels digital, print, presentations, banners, social, and more Prior experience working in the market access space, background in oncology, rare disease, or other specialty pharma spaces is a plus Hands-on proficiency in Adobe Creative Suite, Figma, PowerPoint, and other relevant tools Exceptional visual design skills and the ability to give clear, constructive feedback to creative teams Strong track record of mentoring creative teams and fostering professional growth Skilled in building relationships with clients, internal teams, and external partners Strong cross-functional collaboration and communication skills Experience supporting new business pitches, presenting and selling creative ideas to clients, and contributing to the growth of an agency or business unit Comfortable shifting between high-level thinking and hands-on design, as needed, in a collaborative organizational environment that values flexibility and accountability Familiarity with pharmaceutical marketing and regulatory constraints (MLR, ISI, fair balance, referencing) A strong understanding of brand strategy and its role in creative execution Preferred Qualifications 8+ years of experience in creative roles, including at least 3 years in a senior or leadership capacity (prior agency and pharma experience strongly preferred) Strong portfolio showcasing conceptual thinking, brand development, and multichannel execution (digital, print, presentations, banners, emails, etc.) Experience building or leading teams in a startup or growing small agency environment Experience managing freelancers or vendors Familiarity with the market access space including key access trends and terminology Compensation: Base salary range: $125,000 - $200,000 depending on experience. Generous incentive compensation structure. Benefits Package: 401k - generous employer match with immediate vesting and financial planning resources Comprehensive medical, dental and vision coverage options effective day 1 of employment Flexible spending account (FSA) or Health Savings Account (HSA) Company paid insurances including Short- and Long-Term Disability and Life insurance as well as additional voluntary options Paid parental leave for all new parents Health & Wellness Benefit (e.g., gym memberships; $1000 reimbursement annually) Employee Assistance Program Generous paid time off including vacation, sick days, floating and company holidays Blue Matter is an equal opportunity employer and do
Posted 2 hours ago Typically responds within 2 days
SPR
Salesforce Developer Recruiter Active
Spring Health Water 4.3
Remote 3-8 Yrs Not disclosed
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Job description Our mission: to eliminate every barrier to mental health. At Spring Health, we re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare , empowers us to deliver the right care at the right time whether it s therapy, coaching, medication, or beyond tailored to each individual s needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We re just getting started join us on our journey to make mental healthcare accessible to everyone, everywhere. Reporting to the Director of Sales Systems & Data, the Salesforce Developer will design and implement custom solutions to enhance our Salesforce platform, supporting the entire Revenue organization and key stakeholders (Sales, CS, Finance, Accounting, Marketing, etc). This is a full-time, remote position with an option to come into the New York office for locally based employees. What you ll do: Maintain and enhance existing Salesforce functionality, including custom objects, flows, and validation rules. Collaborate with Admins and stakeholders to translate functional needs into scalable technical solutions. Develop and maintain custom Salesforce applications using Apex, Visualforce, Lightning Components, and other technologies. Manage the communication and API running between Salesforce and other key systems as needed. Ensure code quality by writing unit tests and maintaining high test coverage in accordance with Salesforce standards. Participate in deployment activities, including sandbox management, change sets, and version control (e.g., Git). Troubleshoot and resolve technical issues in Salesforce, ensuring system stability and performance. Document technical solutions and provide knowledge transfer to peers and administrators. Follow best practices for Salesforce development, data integrity, and security compliance. Stay current with Salesforce platform updates, releases, and industry trends to recommend improvements. What success looks like: >20% reduction in time spent on admin for end-users on strategic focus areas through automation and custom tools, leading to measurable productivity gains. Improved system performance and reduced technical debt through optimized configuration and streamlined processes. Timely delivery of development projects, enhancements, and bug fixes aligned with sprint or project timelines. 97+% invoicing accuracy driven by Salesforce data infrastructure High code quality with 90%+ unit test coverage and minimal post-deployment issues. Successful deployment of integrations and automations that meet business needs without disrupting existing workflows. Positive feedback from our key stakeholders (revenue org, IT/Security, finance, accounting) on usability and effectiveness of developed solutions. What you ll bring: 3+ years of hands-on Salesforce development experience, including Apex, Lightning Web Components (LWC), and Visualforce. Strong understanding of Salesforce architecture , including custom objects, workflows, flows, and permission models. Proven experience with Salesforce integrations (REST/SOAP APIs, middleware tools like MuleSoft or similar). Familiarity with Salesforce deployment tools (Gearset, Change Sets, Salesforce DX, ver
Posted 5 hours ago Typically responds within 2 days
UPW
Lead Product Designer (P4) Recruiter Active
Upwork 4.3
Remote 3-6 Yrs Not disclosed
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Job description Upwork ($UPWK) is the world s largest work marketplace, connecting businesses with highly skilled professionals worldwide. From entrepreneurs to Fortune 100 enterprises, companies trust Upwork s platform to access expert talent, leverage AI-powered work solutions, and drive meaningful business outcomes. Upwork s AI-powered platform has facilitated over $20 billion in economic opportunity for professionals worldwide. With professionals spanning 10,000+ skills, including AI and machine learning, software development, sales and marketing, customer support, finance and accounting, and more, Upwork empowers businesses of all sizes to scale, innovate, and build agile teams. We re looking for a Lead Product Designer to join our Marketplace team, which is responsible for shaping the experiences across all sides of our two-sided platform connecting clients and talent around the world to get work done. As a Lead Product Designer, youll own and elevate the design strategy for workflows that are core to our customers success. In this role, youll help shape the future of work by designing intuitive, seamless interactions that enhance how clients and talent collaborate on Upwork from project setup to successful delivery. You ll also have the opportunity to explore how emerging technologies like AI, large language models (LLMs), and intelligent automation can unlock new value and simplify complex workflows across the marketplace. Join us in reimagining how work gets done and make a meaningful impact on millions of users around the world. Responsibilities Lead end-to-end product design from discovery and concepting through launch and iteration delivering high-quality wireframes, prototypes, and polished experiences with strong craft. Collaborate deeply with cross-functional partners (PMs, engineers, researchers, data scientists, and other designers) to frame problems, explore ideas, and shape product direction through implementation. Leverage data, user insights, and emerging technologies to inform design decisions and uncover opportunities to improve contract lifecycle workflows. This includes prototyping with AI-powered capabilities and integrating intelligent automation where it adds value. Drive experimentation and continuous improvement by running A/B tests, conducting qualitative user research, and using rapid prototyping to validate hypotheses and evolve the product based on real-world feedback. Build and share design artifacts from early concepts to detailed specs that bring ideas to life and keep stakeholders aligned. Mentor others and contribute to design culture , sharing best practices, giving constructive feedback, and championing design quality across the team. What it takes to catch our eye Proven experience designing complex, multi-step workflows , ideally in contract, project management, or marketplace environments. Strong experimentation mindset comfortable with A/B testing, user research, and using data to refine designs. A compelling portfolio that demonstrates end-to-end product design across web and mobile highlighting interaction, visual, and UX design with clear rationale for your decisions. Strong communicator and collaborator , with a track record of shaping product strategy through design. Mastery of tools like Figma , plus experience with user testing and AI prototyping tools like V0, Galileo, or similar. Familiarity with designing for AI-powered experiences , including intelligent workflows, LLM use cases, or cross-functional collaboration with ML/AI teams. Come change how the world works. At Upwork, you ll shape the future of work for a global, remote-first workforce, creating economic opportunities for professionals worldwide. While we have a physical office in Palo Alto, we currently hire full-time employees in 21 U.S. states, making it easier than ever to join our mission from wherever you call home. Our culture is built on trust, risk-taking, customer focus, and excellence, all in service of our core mission: to create economic opportunities so people have better lives. We embr
Posted 1 day ago Typically responds within 2 days
AIR
DevOps Engineer Recruiter Active
Airo Digital Labs 4.3
Remote 5-10 Yrs Not disclosed
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Job description Join Airo Digital Labs and build your career with a leader in emerging digital technologies such as robotic process automation, conversational AI, machine learning, the internet of things, voice-based technologies, and cloud enablement. At Airo, we offer you competitive benefits and compensation package along with the opportunity to learn on the job, develop knowledge of the process, and grow your career. What s more, you will have fun as you solve some of the most complex business problems. Your Job Profile as a DevOps Engineer As a DevOps Engineer, you will be responsible for building and setting up new development tools and infrastructure utilizing knowledge in continuous integration, delivery, and deployment (CI/CD), Cloud technologies, Container Orchestration and Security. Duties and Tasks of Your Particular Role Responsible for building and setting up new development tools and infrastructure utilizing knowledge in continuous integration, delivery, and deployment (CI/CD), Cloud technologies, Container Orchestration and Security. Build and test end-to-end CI/CD pipelines, ensuring that systems are safe against security threats. Your typical day will involve working on developing and implementing CI/CD pipelines, collaborating with cross-functional teams, and ensuring the security and efficiency of the development process. Build and test end-to-end CI/CD pipelines, ensuring that systems are safe against security threats. Setting up CI/CD Pipeline for .net with azure dev-ops project. Support for CI/CI pipelines and their integrations, support of application builds and deployments. Education Bachelor s degree in computer science, Engineering, Mathematics or a related field or equivalent professional experience Location Remote You must have Familiarize with following azure services VM, Storage account, Key vault, Service Bus, Application insight, App services, Application gateway, APIM, AKS, ACR. Years of Experience 5+ Years Cultural Fit Self-governed: You don t just understand your responsibility you understand how your work creates an impact and how important it is. Driven: You are self-driven, hard-working and take pride in your work. Collaborative: You see yourself as an essential part of a team and where your contribution is equally as important as the other team members. Creative: You are creative and can think out of the box. Why You Will Love Working at Airo Excellent working environment Interesting and challenging assignments The chance to further develop your skills Role: DevOps Engineer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: DevOps Education UG: Any Graduate PG: Any Postgraduate Key Skills Process automationComputer sciencecontinuous integrationorchestrationdevopsMachine learningCloudInfrastructureDeploymentTesting
Posted 1 day ago Typically responds within 2 days
AIR
Airo Digital Labs 4.3
Remote 15-20 Yrs Not disclosed
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Job description We are looking for accomplished professionals with a history of driving data-driven transformations in large enterprises. As a Solution Architect for Databricks, you will collaborate closely with Enterprise Account Executives (AEs) to define and implement the technical vision for our most strategic accounts. Your focus will be to expand the adoption of Databricks platform and deepen the integration of machine learning (ML) and artificial intelligence (AI) solutions within our customers ecosystems. This role demands a blend of technical expertise, strategic account management, and value- driven solutioning. You will demonstrate Databricks capabilities, develop proofs of concept, and provide expert guidance on applying ML and AI to diverse use cases in industries like high-tech and manufacturing. Duties and Tasks of Your Particular Role Act as the primary technical advisor for large, strategic client accounts, guiding their adoption of Databricks solutions. Lead customers through their data transformation journey, helping evaluate and embed Databricks into their strategic initiatives. Design and execute account-specific technical strategies, ensuring alignment with client objectives. Foster relationships with client stakeholders and build a network of technical champions to advocate for Databricks within the organization. Partner with internal teams to align Databricks offerings with client needs, driving impactful outcomes. Provide mentorship and technical guidance to peers and junior team members, promoting a culture of innovation and excellence. Education Bachelor s degree in computer science, engineering, or a related technical field. Location Remote You must have Experience: 15+ years in technical architecture or consulting roles, with significant experience managing large, global accounts (>$1M ARR). Big Data Engineering: Expertise with tools and technologies like Apache Spark, Hadoop, and Kafka. Data Warehousing ETL: Strong knowledge of SQL, OLTP/OLAP systems, and data pipeline architectures. Data Science & Machine Learning: Hands-on experience with tools such as pandas, scikit-learn, and techniques like hyperparameter optimization (HPO). Data Applications Expertise: Proficiency in building solutions for use cases like logs analysis, threat detection, real-time monitoring, and risk analysis. Proven ability to translate complex business requirements into scalable technical solutions, driving stakeholder alignment at all levels. Development Skills: Proficiency in languages like Python, Scala, Java, or R, with experience in debugging and software development. Cloud Expertise: Demonstrated experience with cloud platforms such as AWS, Azure, or Google Cloud Platform (GCP). Preferred Skills: Certification: Databricks certification is highly desirable. Soft Skills: Strong communication, problem-solving, and client-facing skills to build trust and deliver results effectively. Outcomes Define and implement technical strategies for strategic accounts, ensuring successful deployment and adoption of Databricks solutions. Cultivate lasting relationships with client stakeholders and foster a network of internal advocates for Databricks platform. Deliver scalable, innovative data architectures and AI/ML solutions that address customer challenges. Mentor team members to strengthen technical capabilities and encourage collaboration across the organization. Years of Experience 15+ Years Cultural Fit Self-governed: You don t just understand your responsibility you understand how your work creates an impact and how important it is. Driven: You are self-driven, hard-working and take pride in your work. Collaborative: You see yourself as an essential part of a team and where your contribution is equally as important as the other team members. Creative: You are creative and can think out of the box. Why You Will Love Working at Airo Excellent working environment Interesting and challenging assignments The chance to further develop your skill Role: Solution Architect Industry Type: IT Services & Consulting Department: Engin
Posted 1 day ago Typically responds within 2 days
SOF
Frontend Developer Recruiter Active
Softgic 4.3
Remote 3-8 Yrs Not disclosed
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Job description In Softgic S.A.S. we work for the digital and cognitive transformation of our clients, aware that quality is an essential factor for us, we incorporate the following principles into our policy: Deliver quality products and services. Achieve the satisfaction of our internal and external clients. Encourage in our team the importance of training to grow professionally and personally through development plans. Comply with the applicable legal and regulatory requirements. Promote continuous improvement of the quality management system. What makes you a strong candidate: You have 3+ years of experience in back-end development, NestJS, and TypeScript. You are proficient in API integration, AWS, algorithm development, and data structures. English - Native or fully fluent. Responsibilities and more: We are looking for a Backend Engineer with strong technical expertise and leadership capabilities to design and implement scalable systems in the fintech space. This role goes beyond executing assigned tasks; it requires ownership of system architecture, problem-solving, and innovation in a complex codebase. The ideal candidate will have deep experience with Typescript, NestJS, API integrations, and web scraping, along with a strong understanding of security, data structures, and performance optimization. You will play a key role in designing, developing, and optimizing fintech integrations, particularly in HSA/FSA account management and e-commerce data extraction. If you are a self-starter who enjoys working on complex systems, leading initiatives, and mentoring others, we want to hear from you! Responsibilities: Integrate with external APIs to manage HSA/FSA accounts. Implement web scraping for common online merchants (e.g., Amazon) for users\u2019 order histories. Integrate with existing Typescript/NestJS framework. Requirements 3-5 years of backend development experience, particularly in complex codebases. NestJS + Typescript (or a similar NodeJS-based framework). Proficiency with data structures and algorithms. Networking fundamentals. Web security fundamentals. Able to write E2E tests. Self-starter: remaining unblocked, finding creative solutions. Ability to work in a team: helping others, writing documentation, reviewing code. Attention to detail: proactively finding edge cases. Web scraping experience. Experience setting up monitoring / alerting. Experience with AWS. Experience with fintech APIs. Able to manage timelines and projects with minimal supervision. Mentoring others. Benefits Were certified as a Great Place to Work. Opportunities for advancement and growth. Paid time off. Formal education and certifications support. Benefits with partner companies. Referral program. Flexible working hours. Role: Front End Developer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills System architectureWeb technologiesNetworkingQMSAlgorithm developmentData structuresAccount managementContinuous improvementMonitoringData extraction
Posted 1 day ago Typically responds within 2 days
AVI
Project Coordinator Recruiter Active
Avians Innovations Technology 4.3
Remote 1-6 Yrs Not disclosed
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Job description Position: Project Coordinator Location: Chennai Qualification: B.E, DME JD for Project Co-ordination. Coordination with internal Department (accounts, design, sales, production and quality) Coordination with installation team. Arranging Manpower for installation & commissioning of projects Coordination with client -regarding payment, production, dispatch, design related issues. Solving query between installation team & Client Scheduling the project from Start to end Entering all handover report in CRM Preparing work order release of production department. Internal Purchase order release to purchase department. Follow up & Collect payment from Clients. Taking drawing approval from clients. Resolving of troubleshoot for each and every project if required. Acting as a single point contact for Project Coordination team. Role: Automation Engineer Industry Type: Industrial Automation Department: Production, Manufacturing & Engineering Employment Type: Full Time, Permanent Role Category: Engineering Education UG: Diploma in Mechanical, B.Tech/B.E. in Mechanical Key Skills Skills highlighted with ‘‘ are preferred keyskills Mechanical Drawings
Posted 1 day ago Typically responds within 2 days
LAN
Administrative Assistant Recruiter Active
Lantern Capital 4.3
Remote 2-6 Yrs Not disclosed
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Job description Lantern Capital is a fintech company dedicated to providing equipment financing, and business lending services to our clients. We are seeking a dedicated and customer-focused Administrative Assistant to join our team. As a remote representative, you will be a strong point of contact for our clients and partners, ensuring they receive outstanding service and support. Excellent communication is paramount to the success of this role, as it directly impacts customer satisfaction and loyalty. We pride ourselves on our commitment to excellence and our ability to meet the diverse needs of our clients. Your role will involve managing a high volume of calls/emails, identifying and assessing customer and partner needs, and providing accurate and timely solutions. Responsibilities - Request, prepare and review documentation and funding packages for clients - Point of contact between our lender partners and our clients - Manage large amounts of incoming phone calls - Identify and assess customers needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid, and complete information by using the right methods/tools - Handle customer complaints, provide appropriate solutions and alternatives within the SLA; follow up to ensure resolution - Manage our in house marketplace platform by posting assets for sale, and replying to any leads generated through the platform - Manage and store data regarding asset lists received from our lender and vendor partners for posting on marketplace - Point of contact between leads generated through marketplace/ agents or clients that show interest in the asset posted on marketplace and the vendor or lender partner who have the asset. Requirements and Skills - Proven experience as a Client Service Representative or Administrative Assistant - Track record of over-achieving quota - Strong phone contact handling skills and active listening - Familiarity with CRM systems and practices - Customer orientation and ability to adapt/respond to different types of requests/inquiries - Excellent communication and presentation skills - Ability to multi-task, prioritize, and manage time effectively - Bachelors degree What is Lantern Capital Lantern Capital is an equipment financing and business lending broker partner, with clients all across Canada, headquartered in Mississauga, ON. We pride ourselves on providing efficient, effective solutions to help our clients access the capital they need, ensuring they re prepared for future growth. By offering our expertise and experience, we act as advisors and consultants to our clients to build lifelong partnerships. Our promise is to create an environment where everyone wins! We focus on being the best for our team, so they can be the best for our partners, clients, and community. We appreciate and will review all qualifying applications. Only those applicants selected for interviews will be contacted. ", Role: Office Admin Industry Type: Financial Services Department: Administration & Facilities Employment Type: Full Time, Permanent Role Category: Administration Education UG: Any Graduate PG: Any Postgraduate Key Skills AdministrationCustomer satisfactionFocusClient Service RepresentativePackagingCustomer complaintsVendorManagementCRM
Posted 1 day ago Typically responds within 2 days
REA
Territory Sales Manager Recruiter Active
Readywire 4.3
Remote 3-7 Yrs Not disclosed
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Job description Greetings from Readywire! Please find the Job description for Territory Sales Manager positions for the locations - Uttar Pradesh / Gujarat / Rajastan / Punjab / Haryana / Maharashtra. Readywire, a leading Cloud ERP Product Company headquartered in Hyderabad. We specialize in providing cloud-based ERP solutions tailored to the specific needs of the Automobile Dealership Vertical, powered by the robust AWS Cloud platform. Our core services include onboarding and implementation of the Readywire ERP Product for automobile dealerships. We take pride in assisting our clients, especially Accountants and Accounts Managers, in optimizing their operations and streamlining their financial processes using our ERP solution. As we continually strive to enhance the value we offer to our clients, we recognize the importance of comprehensive training and education. It is with this goal in mind that we would like to explore a collaboration opportunity with you. Job description: Territory Sales Manager The primary role of Territory Sales Manager is to achieve the overall revenue goal from the assigned territory. In order to achieve this goal, the Sales Representative will be responsible and accountable for: Understanding the challenges of prospects and customers in the assigned territory. Developing and executing a territory plan. Identifying and qualifying opportunities. It is expected that the Territory Sales Manager be adept at creating and nurturing senior executive relationships on their own, while positioning the Readywire ERP to the Automobile Dealerships/OEMs. In that capacity, the Sales Representative must: Have excellent Presentation Communication skills. Should handle first level product presentations. Give the Product Presentations, Schedule Demo, give 1st level Demo Build POC and prepare deliver proposals to customers. Maintain good long-term relations with existing and new clients. Should have the ability to nurture develop Enterprise accounts for business. Have ability to work under pressure and deliver targets. Desired Profile: Prior Requirements of 3+ years of IT - Software selling experience. Should have achieved or overachieved target in the last 3 years. Preferable to have sold subscription licenses. Must be ready to travel to various locations within the assigned territory. The Job Involves: Direct Sales, Cold Calling, Field work/Travelling, Excelling communication skills, Scheduling Demos, Giving first level Demo, Sending DAR to the Sales Manager, Updating the CRM on a daily basis etc. Company URL: www.readywire.com rupar@readywire.com Rupa R. Role: Territory Sales Manager (B2B) Industry Type: IT Services & Consulting Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Enterprise & B2B Sales Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills TravelOutbound SalesCold CallingSoftware Sales ERP SalesLead GenerationEnterprise SoftwareIt Software SalesSaas SalesB2B SalesIT SalesEnd To End Sales
Posted 1 day ago Typically responds within 2 days
MAN
Operations Analyst Recruiter Active
Mantras2success Consultants 4.3
Remote 0-5 Yrs Not disclosed
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Job description The Offshore Operations Analyst will support customer onboarding, billing processes, and data reconciliation tasks. This role involves working closely with the Australian-based operations team to ensure accurate data handling, timely processing of customer information, and general administrative support. A successful candidate will have strong Excel skills, a high level of attention to detail, and excellent English communication to follow instructions and collaborate effectively with their reporting line. Key Responsibilities: Customer Onboarding & Billing Support Process new customer onboarding forms and enter required data into internal systems. Support end-to-end customer billing processes, including preparing billing files and reviewing output for accuracy. Ensure timely and accurate updates of customer information across platforms. Data Reconciliation & Quality Assurance Perform regular data checks to ensure consistency between systems (eg, customer data, usage, billing). Reconcile discrepancies and escalate any issues identified during data validation. Maintain records and documentation of reconciliations and changes. Administrative & Operational Support Carry out operational tasks such as tracking billing timelines, updating customer logs, and reporting exceptions. Assist in documenting operational procedures and maintaining process trackers. Support the team in preparing reports and summaries as needed. Communication & Coordination Follow written and verbal instructions from the Australian operations team. Communicate status updates, flag issues, and clarify task details proactively. Attend virtual team meetings as needed during overlapping business hours. REQUIRED QUALIFICATIONS & SKILLS bachelors degree preferred in Business administration, finance, accounting, IT, data analytics, or any related discipline with strong analytical or administrative components Energy industry experience with exposure across multiple facets of the energy market is advantageous Strong Excel skills : Proficiency in formulas, pivot tables, data filtering, and reconciliation techniques. Excellent English communication : Strong written and verbal skills for clear reporting and instruction-following. High attention to detail, especially when working with customer and billing data. Ability to follow structured processes and documentation requirements. Proactive mindset and ability to work independently with minimal supervision. Reliable internet connection and a quiet remote working environment. DESIRABLE Experience in admin, billing, data entry, or back-office support roles. Familiarity with cloud-based productivity tools (eg, Google Sheets, MS Teams, shared drives). WORK HOURS Australian business hours are 9 am to 5.30 pm Key Skills : Operation Analyst Back Office Operation Office Operation Customer Onboarding Role: Operations Support - Other Industry Type: Recruitment / Staffing Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Support Education UG: Any Graduate PG: Any Postgraduate Key Skills AdministrationData validationoperational supportManager Quality AssuranceAnalyticalReconciliationBillingBack officeOperationsData entry
Posted 1 day ago Typically responds within 2 days
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