Job description The IBM Storage Protect Support (Spectrum Protect or TSM erstwhile) team is supporting complex integrated storage products end to end, including Spectrum Protect, Spectrum Protect Plus, Copy Data Management. This position involves working with our IBM customers remotely, which are some of the world's top research, automotive, banks, health care and technology providers. The candidates must be able to assist with operating systems (AIX,Linux, Unix, Windows), SAN, network protocols, clouds and storage devices. They will work in a virtual environment working with colleagues around the globe and will be exposed to many different types of technologies. Responsibilitiesmust include but not limited to Provide remote troubleshooting and analysis assistance for usage and configuration questions Review diagnostic information to assist in isolation of a problem cause (which could include assistance interpreting traces and dumps) Identify known defects and fixes to resolve problems Develops best practice articles and support utilities to improve support quality and productivity Respond to escalated customer calls, complaints, and queries The job will require flexible schedule to ensure 24x7 support operations and weekend on-call coverage, including extending/taking shift to cover North America working hours. Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Excellent communication skills - both verbal and written Provide remote troubleshooting and analysis assistance for usage and configuration questions Preferred Professional and Technical Expertise: At least 5-10 years of in-depth experience with Spectrum Protect (Storage Protect) or its competition products in data protection domain Working knowledge on RedHat, Openshift or Ansible administration will be preferred. Good in networking and troubleshooting. Cloud Certification will be added advantage. Knowledge about Object Storage and Cloud Storage will be preferred. Preferred technical and professional experience Hiring manager and Recruiter should collaborate to create the relevant verbiage. Role: System Administrator / Engineer Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills redhat linuxaixspectrumlinuxunix sanopenshiftnetworking protocolsdnsnetworkingremote troubleshootingansibletechnical supportactive directorymicrosoft windowsinstallationcloud storagedesktop supporttroubleshootingdhcp

Job description As a Big Data Engineer, you will develop, maintain, evaluate, and test big data solutions. You will be involved in data engineering activities like creating pipelines/workflows for Source to Target and implementing solutions that tackle the clients needs. Your primary responsibilities include Design, build, optimize and support new and existing data models and ETL processes based on our clients business requirements. Build, deploy and manage data infrastructure that can adequately handle the needs of a rapidly growing data driven organization. Coordinate data access and security to enable data scientists and analysts to easily access to data whenever they need too Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Must have 5+ years exp in Big Data -Hadoop Spark -Scala ,Python Hbase, Hive Good to have Aws -S3, athena ,Dynomo DB, Lambda, Jenkins GIT Developed Python and pyspark programs for data analysis. Good working experience with python to develop Custom Framework for generating of rules (just like rules engine). Developed Python code to gather the data from HBase and designs the solution to implement using Pyspark. Apache Spark DataFrames/RDD's were used to apply business transformations and utilized Hive Context objects to perform read/write operations Preferred technical and professional experience Understanding of Devops. Experience in building scalable end-to-end data ingestion and processing solutions Experience with object-oriented and/or functional programming languages, such as Python, Java and Scala Role: Data Platform Engineer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills scalahadoop sparksparkbig datapython hiveclouderapysparksqljavagitpostgresqldevopsjenkinsdata ingestionmysqlhadoopetlhbasedata analysisdynamo dbooziemicrosoft azureimpaladata engineeringlambda expressionskafkasqoopaws

Job description Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits f. Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework 2. Regular MIS & resolution log management on queries raised a. Record events and problems and their resolution in logs b. Follow-up and update customer status and information c. Pass on any feedback, suggestions, escalations by customers to the appropriate internal team d. Identify and suggest improvements on processes, procedures etc Deliver NoPerformanceParameterMeasure1Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2Personal Attendance Documentation etc Role: Technical Support - Non Voice Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Non Voice Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Service Desk Analysis user supportresolution log managementMIScustomer servicehelpdesk policiesservice desk operating procedures

Job description Additional Locations: N/A Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance At Boston Scientific, we ll give you the opportunity to harness all that s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we ll help you in advancing your skills and career. Here, you ll be supported in progressing - whatever your ambitions. About the position: Market Development Manager, Urology Your Responsibilities will include: Meet or exceed the assigned therapy development objective for each therapy category while maintaining expenses within assigned expense limits. Achieve Personal Support the Uro lines of business and help organization achieve the desired sales objectives. Work cooperatively with respective Sales personnel for comprehensive and optimum coverage (pre-decided accounts for each quarter per therapy)and product portfolio bundling opportunities Establish and maintain positive and cooperative working relationships with customers, conducting his or herself in a professional and responsible manner at all times. Conduct / hand-hold sales team for successful technology-based Physician/ Technician Training Programmes , Product demonstrations , In-Service programs to ensure optimum utilisation of the Therapy. Conduct analysis of competitor activities, customer needs, technology and infrastructure, therapy adoption etc. relevant to own products in-country in order to analyze impact of market conditions, guide local franchise operations teams, report back to the regional team highlight possible modifications to the regional/ franchise marketing plans. Work along with Sales Team Service Engineer/s to sign AMC/CMC with all installations and help generate revenue stream especially for relevant technologies in Urology. Work with Centre of Excellence for each Therapy Area to optimize on targeted therapy development and advance lead funnel. Drive applications penetrations of assigned equipment primarily in all BSC installations in a planned way as per targets. This will include training account manager/s, technicians, physicians on Patient Selection , Procedure Preparedness, Successful Procedure, Tracking Outcomes Collecting Involve in clinical discussion with the suggested Urologists as suggested by Sales Team regarding the technical specifications of the capital equipment. Establish relationships with KOLs in the field; Identify key Physician champions for franchise; Develop support structure and relationship with sales representatives and sales management. Assist the marketing team in formulating strategies, tactics and action plans to engage / advance segment-wise customer. Co-develop and partner in implementation of marketing programs according to plan and budget with Sales Marketing Teams. Work with Marketing Team in establishing, monitoring and drive clinical message related the therapy. Work with the team to identify opportunity in potential accounts as defined in strategic map for capital equipment and work with all stake holders to close the deals. Work closely with the tender management team to ensure that we can lock in tenders with our specifications and win. What were looking for in you: Bachelor s degree in business or sciences and at least 5 years of medical device/ pharmaceutical therapy development. Track record of quota attainment selling high-value products to multi-level decision-makers. Existing relationships within the healthcare hospital industry/ KOLs. Strategy development, project management, problem solving, and change management skills. Solid understanding of healthcare and regulatory requirements and issues. Understanding of OT Environment and working within the regulatory requirements, ensure safety of patients / HCPs / self and other stake holders. Exceptional Communication Skills to effectively communicate therapy related information. Ability to build positive working rela

Job description Firmware Embedded Software Development: Board Bring-Up for FWA CPE Devices: Responsible for bootloader development and embedded OS initialization for Outdoor CPE devices. OAM (Operations, Administration, Maintenance) Software Development: Work on Web UI-based configurations, initial boot-up, and TR-069/TR-369 server integration. High-Quality Code Development: Implement software using best coding practices, unit testing, static analysis, and review processes. Ethernet Throughput Optimization: Debug and resolve critical issues affecting data transmission. FOTA (Firmware Over-The-Air) Upgrades: Handle update engine improvements and ensure stability of firmware deployment. Scripting Automation: Develop shell scripts (e.g., hflcd.sh) to streamline component boot-up and reduce manual dependencies. Process Release Management: Source Code Repository Management: Push and maintain source code in Bitbucket/Git, ensuring clean and structured repositories. Automated Build CI/CD Integration: Set up and optimize Jenkins-based build systems, ensuring smooth firmware releases. QA Bug Tracking: Ensure thorough software validation, targeting zero Severity 1 defects and . Documentation Compliance: Maintain up-to-date design documents, test plans, and software process guidelines. Team Management Leadership: Technical Leadership: Guide a team of engineers in debugging, troubleshooting, and root-cause analysis methodologies. Crisis Handling Team Motivation: Support engineers during high-pressure situations, ensuring structured debugging and problem resolution at customer sites. Mentorship Knowledge Sharing: Train junior engineers in efficient time resource management, multiprocessing techniques, and software discipline. Innovation Intellectual Property: Feature Differentiation: Drive advanced VoNR (Voice over New Radio) support, beam management, and security enhancements in FWA CPE software. Patent Development: Work on patentable innovations related to IPv6 Ethernet ping, FOTA from UI, and eSIM App Manager over Bluetooth. Product Quality Enhancements: Continuously improve system stability and software reliability for FWA products. Key Skills Competencies: Programming Embedded Development: C, C++, Embedded C, Linux Kernel, Device Drivers. Networking Telecom Protocols: TCP/IP, IPv6, TR-069/TR-369, FOTA, eSIM, VoNR. System Optimization Debugging: Ethernet throughput debugging, multi-threading, multiprocessing, system performance tuning. Tools Platforms: Git/Bitbucket, Jenkins, Agile/Scrum methodologies, Static Code Analysis. Scripting Automation: Shell scripting, Linux scripting for embedded system boot-up. Leadership Crisis Management: Mentorship, debugging best practices, team collaboration. Preferred Qualifications: Education: B.E./B.Tech/M.E./M.Tech in Electronics, Computer Science, or relevant field. Domain Experience: Hands-on experience in 5G, Fixed Wireless Access (FWA) CPE, or Telecom Software Development. Customer-Facing Exposure: Experience in handling field/customer-site issues without vendor dependency. Role: Software Development - Other Industry Type: Telecom / ISP Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: B.Tech/B.E. in Any Specialization PG: M.Tech in Any Specialization Key Skills continuous integrationc++fotaci/cdembedded software developmentbitbucketgitlinuxjenkinsdebuggingshell scriptingmultithreadingtcpcdperformance tuningipanalysislinux kernelipvsystemembedded ctroubleshootingscrumagiletr

Job description Experience: 6+ years in Embedded Software Development Industry: Telecommunications, Embedded Systems, Wireless Networking Key Responsibilities: Firmware Embedded Software Development: Board Bring-Up for FWA CPE Devices: Responsible for bootloader development and embedded OS initialization for Outdoor CPE devices. OAM (Operations, Administration, Maintenance) Software Development: Work on Web UI-based configurations, initial boot-up, and TR-069/TR-369 server integration. High-Quality Code Development: Implement software using best coding practices, unit testing, static analysis, and review processes. Ethernet Throughput Optimization: Debug and resolve critical issues affecting data transmission. FOTA (Firmware Over-The-Air) Upgrades: Handle update engine improvements and ensure stability of firmware deployment. Scripting Automation: Develop shell scripts (e.g., hflcd.sh) to streamline component boot-up and reduce manual dependencies. Process Release Management: Source Code Repository Management: Push and maintain source code in Bitbucket/Git, ensuring clean and structured repositories. Automated Build CI/CD Integration: Set up and optimize Jenkins-based build systems, ensuring smooth firmware releases. QA Bug Tracking: Ensure thorough software validation, targeting zero Severity 1 defects and . Documentation Compliance: Maintain up-to-date design documents, test plans, and software process guidelines. Team Management Leadership: Technical Leadership: Guide a team of engineers in debugging, troubleshooting, and root-cause analysis methodologies. Crisis Handling Team Motivation: Support engineers during high-pressure situations, ensuring structured debugging and problem resolution at customer sites. Mentorship Knowledge Sharing: Train junior engineers in efficient time resource management, multiprocessing techniques, and software discipline. Innovation Intellectual Property: Feature Differentiation: Drive advanced VoNR (Voice over New Radio) support, beam management, and security enhancements in FWA CPE software. Patent Development: Work on patentable innovations related to IPv6 Ethernet ping, FOTA from UI, and eSIM App Manager over Bluetooth. Product Quality Enhancements: Continuously improve system stability and software reliability for FWA products. Key Skills Competencies: Programming Embedded Development: C, C++, Embedded C, Linux Kernel, Device Drivers. Networking Telecom Protocols: TCP/IP, IPv6, TR-069/TR-369, FOTA, eSIM, VoNR. System Optimization Debugging: Ethernet throughput debugging, multi-threading, multiprocessing, system performance tuning. Tools Platforms: Git/Bitbucket, Jenkins, Agile/Scrum methodologies, Static Code Analysis. Scripting Automation: Shell scripting, Linux scripting for embedded system boot-up. Leadership Crisis Management: Mentorship, debugging best practices, team collaboration. Preferred Qualifications: Education: B.E./B.Tech/M.E./M.Tech in Electronics, Computer Science, or relevant field. Domain Experience: Hands-on experience in 5G, Fixed Wireless Access (FWA) CPE, or Telecom Software Development. Customer-Facing Exposure: Experience in handling field/customer-site issues without vendor dependency. Role: Software Development - Other Industry Type: Telecom / ISP Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: B.Tech/B.E. in Any Specialization PG: M.Tech in Any Specialization Key Skills tcpcontinuous integrationcdc++performance tuningfotaipci/cdembedded software developmentbitbucketanalysislinux kernelipvgitembedded clinuxjenkinsdebuggingtroubleshootingshell scriptingmultithreadingagilewireless networkingtr

Job description Job Title: Sr. Service Engineer Customer Support Experience Required: 4+ Years Location: Jammu, India Industry: Commercial Refrigeration / HVAC / Manufacturing Reports To: Regional Service Head / Service Manager About Western Refrigeration Pvt Ltd: Western Refrigeration Pvt Ltd, a pioneer in the Indian commercial refrigeration industry, was the first manufacturer of Visi-coolers in India. With a state-of-the-art Greenfield facility in Sanjan, Gujarat, it boasts the largest plant of its kind in South-East Asia, producing over 1,000 units per day. Today, Western has an annual capacity of 360,000 units and exports to 45 countries across Asia, the Indian Subcontinent, and Africa. As an innovator, Western was among the first to use Carbon Dioxide as a refrigerant and to develop solar-powered coolers. We also pioneered the manufacturing of dispensers and stainless steel equipment for the quick-service restaurant industry. Over the past decade, Western has grown at a CAGR of 30%, with 35% of sales coming from exports Job Summary: We are looking for an experienced and customer-focused Area Service Manager to oversee service operations, ensure exceptional customer support, and drive service retention in the Ahmedabad region. The ideal candidate will have a strong technical background in commercial refrigeration, proven leadership skills, and a track record of maintaining high customer satisfaction. Key Responsibilities: Manage and lead the regional service operations for commercial refrigeration products across Jammu and surrounding areas. Act as a key customer interface, ensuring quick resolution of service complaints and nurturing strong client relationships. Drive service retention initiatives, including AMC renewals, proactive service follow-ups, and customer satisfaction programs. Supervise and coordinate the field service team, assigning tasks and monitoring daily activities and performance. Ensure timely execution of installation, maintenance, and repair services by the service team. Review and analyze customer feedback, service KPIs, and prepare regular performance reports for management. Develop and implement strategies to improve service turnaround time, first-time fix rates, and customer loyalty. Maintain service documentation, ensure compliance with warranty policies, and support internal audits and reporting needs. Ensure adherence to safety, quality, and operational protocols across all service activities. Candidate Requirements: Diploma/Degree in Mechanical / Refrigeration / HVAC / Electrical Engineering. Minimum 46 years of experience in service management, preferably in commercial refrigeration or HVAC. Strong leadership and customer relationship management skills. Proven experience in handling AMC contracts, escalated service issues, and team coordination. Technical proficiency in refrigeration systems, compressors, controls, and diagnostics. Ability to analyze data, generate reports, and improve service processes. Good knowledge of MS Office, CRM, or field service management software. Willingness to travel across the region as required. Role: Service Manager Industry Type: Consumer Electronics & Appliances Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: After Sales Service & Repair Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Warranty Handling After Sales ServiceService Operations

Job description Key responsibilities : Drive sales and brokerage revenue by guiding Relationship Managers and advisors to achieve their KRAs. Monitor revenue performance across products, customer segments, and branch-level profitability. Ensure smooth branch operations by resolving back-office issues and adhering to agreed SLAs. Manage recruitment, training, and retention of staff, and suggest process improvements based on customer interactions. Qualification: Graduate in any field 5+ years in Broking industry 10+ years experience in team handling Role: Investment Banking, Private Equity & VC - Other Industry Type: Investment Banking / Venture Capital / Private Equity Department: BFSI, Investments & Trading Employment Type: Full Time, Permanent Role Category: Investment Banking, Private Equity & VC Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills SalesAdvisory Team HandlingBrokerage GenerationCross SellingThird Party ProductsTeam Leading

Job description We are seeking a highly skilled and motivatedKubernetes Engineer with 2-4 years of experience to join our dynamic team. Theideal candidate will have a strong background in Kubernetes, Ansible, Docker,API Gateways, Ingress Controllers, Load Balancers, and Service Mesh. This roleinvolves troubleshooting issues, managing end-to-end deployments, and ensuringseamless operation both on-premises and in the cloud. Key Responsibilities : Kubernetes Management : Deploy, manage, and troubleshoot Kubernetes clusters. Implement and manage Kubernetes Ingress Controllers for routing external traffic to services within the cluster. Configuration Management : Utilize Ansible for configuration management, automation, and orchestration tasks. Develop and maintain Ansible playbooks to automate deployment processes and system configurations. Containerization : Build, deploy, and manage Docker containers. Optimize containerized applications for performance and scalability. API Gateways : Configure and manage API Gateways to facilitate communication between microservices. Ensure secure and efficient API management and traffic control. Cloud and On-Premises Deployment : Execute end-to-end deployment processes for applications and services both on-premises and in cloud environments (e.g., AWS, Azure, GCP). Ensure seamless integration and operation across different deployment platforms. Load Balancers : Implement and manage load balancing solutions to ensure high availability and scalability of services. Configure and maintain load balancers to distribute traffic efficiently across servers. Service Mesh : Deploy and manage service mesh solutions (e.g., Istio, Linkerd) to enhance service-to-service communication, security, and observability. Integrate service mesh with existing infrastructure and applications. Troubleshooting and Support : Identify, analyze, and resolve complex issues in Kubernetes clusters, containerized applications, and network configurations. Provide support and troubleshooting assistance to development and operations teams. Continuous Improvement : Stay updated with the latest trends and technologies in Kubernetes, containerization, and cloud computing. Implement best practices and continuous improvement strategies for deployment processes and system management. Qualifications : 2-4 years of hands-on experience with Kubernetes, Ansible, and Docker. Proficient in managing API Gateways, Ingress Controllers, Load Balancers, and Service Mesh. Experience with cloud platforms such as AWS, Azure, or GCP. Strong troubleshooting skills and the ability to handle complex technical issues. Excellent communication and teamwork skills. Relevant certifications (e.g., Certified Kubernetes Administrator, AWS Certified Solutions Architect) are a plus. Role: Back End Developer Industry Type: Telecom / ISP Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills containerkubernetesserverload balancingorchestrationapi gatewaymicrosoft azureemsbackend developmentscalabilityansibledockermicroservicesconfiguration managementgcptroubleshootingapiawscloud computingcommunication skills

Job description Work closely with the Technology Product Owner and Engineering Leads/SMEs to understand the business requirements and develop technology solutions. Actively engage in the whole delivery lifecycle from inception, design, development, testing, deployment, operations, monitoring and continuous improvement of systems and services. Accountable for the technical excellence of the squad, including technical debt management, technical risk management and ensuring alignment to standards and frameworks. Recognised as a technical authority and escalation point for the team, guiding them on the HOW . Bring a proven record in managing and mentoring teams, with a commitment to building team capabilities and fostering a positive, inclusive culture. Stay abreast of the latest market developments in technologies and data engineering practices and recommend potential innovative technologies and tools to enhance the capabilities of the engineering team. Contribute to engineering communities and provide ongoing support of platforms as required. What will you bring To grow and be successful in this role, you will ideally bring the following: At least 5 years of relevant work experience in application delivery with hands on experience with SQL Server Database and Microsoft MSBI Technology (SQL Server Integration Services and SQL Server Reporting Services) Proven ability to develop and maintain complex SQL queries for data analysis and reporting. Extensive hands-on experience in data analysis, profiling and technical solution delivery in line with data warehousing principles in SQL Server. Good understanding of networking concepts (protocols, security, virtual network, monitoring and troubleshooting etc.) Good to have knowledge around scalable web tier architecture such as J2EE framework, common webserver configuration (JBOSS/IIS), security best practices Good experience with DevOps practices, including CI/CD pipelines and observability tools Good understanding of SDLC and Agile methodologies. Solid understanding of software engineering principles, patterns, and practices. Role: Data Engineer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Data Engineering data analysisSQL Server Reporting ServicesAgile methodologiesJBOSSSQL Server DatabaseSDLCsoftware engineering principlesIISDevOpsJ2EE frameworkCI/CDSQL Server Integration Services