Job description Key Responsibilities: Enquiry Management: Ensure every customer and supplier enquiry is promptly attended to and that responses (quotations, COAs, technical sheets, offers) are sent on time without fail. Document Review & Quality Control: Review all documents prepared by the Business Development and Sourcing Executives (technical documents, offers, emails) before sending to customers/vendors check for accuracy, completeness, and formatting. Internal Coordination: Coordinate closely with the BD Executive and Sourcing Executive to ensure all customer requirements are understood, prioritized, and responded to in a professional and timely manner. Error-Free Communication: Proofread and vet all outgoing emails and documents to customers and vendors to ensure there are no mistakes, missing information, or incorrect attachments. Export-Import Compliance: Ensure adherence to export-import regulations (DGFT, Customs, INCOTERMS) and country-specific trade compliance with the help of the Export Executive Team Supervision: Guide the sourcing and BD executives to ensure discipline in handling enquiries, maintaining document accuracy, and timely communications. Follow-up Management: Maintain tracking systems (Excel or CRM) for enquiries, quotations, and pending customer/vendor responses; escalate delays as needed. Reporting: Prepare daily or weekly status reports for the Director covering key pending items, important customer/vendor updates, and any escalations. Compliance and Best Practices: Ensure that all documentation practices are aligned with internal SOPs and international customer expectations. Preferred candidate profile: A good Master's degree in Commerce, Science, or Pharma (MBA/PG in International Business is a plus, and Additional Computer qualifications are given preference). Experience in Enquiry Management, Business Coordination, Customer Documentation Control and Customer management skills, in merchant export /trading, or manufacturing companies engaged in PHARMA APIs or Excipients business. Excellent typing speed and Email management skills Strong proofreading and communication skills. Attention to detail, with a zero-error approach to document management. Familiarity with handling pharma Excipient/API documents like COAs, technical datasheets, and commercial offers. Proficiency in MS Office (Excel, Word, Outlook); experience with CRM tools is a plus. Highly organized, proactive, and able to work independently. Role: Subject Matter Expert Industry Type: Pharmaceutical & Life Sciences Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education PG: MBA/PGDM in Any Specialization, PG Diploma in Any Specialization, M.Pharma in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills CoordinationComputer SkillsEnglish LanguageEmail communication Report PreparationStrong Interpersonal SkillsMultitaskingAdministrative SkillsExcel Report PreparationCommunication SkillsWritten CommunicationEnquiry GenerationManagement Skills

Job description Role & responsibilities: Salary:- 15,000 To 18,000 + incentives every month depends on interview Immediate Joining Freshers & experience both can apply Basic communication in Marathi, Hindi & English Job Location: Airoli ,Navi Mumbai Preferred candidate profile: Min qualification - 12th & Immediate Joiners Having basic Knowledge of Computer. Fixed day shift Perks and benefits: PF+ESIC and other benefits How to Apply:- Interested Candidate can share CV on bellow whatsapp number Contact Person:- HR Riya Contact Number:- 8551021894 Role: Customer Service Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer ServiceCallingVoice ProcessCustomer CareCustomer Handling BPOInbound ProcessInbound CallsSemi VoiceOutbound ProcessInboundVoice SupportOutboundCustomer SupportSalesBpo VoiceDomestic VoiceTelecallingDomestic BPODomestic CallingCall CenterVoice

Job description Work From Office Location - Andheri (East) Mumbai ,400072. Shifts Timing: - Day Shift Preferred candidate profile HSC / Graduates can apply Freshers can apply Marathi And Hindi Good communication / Average english Salary:- 15,000 in-hand to 18,000 in-hand plus incentives. Working Days- Monday to Saturday and Sunday fixed Week off Rounds of Interviews: HR round Operations round Pick and drop from Thane station to office Interested can reach out on HR Rutuja :- 9822686638 Role: Customer Service Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Inbound ProcessCustomer ServiceOutbound ProcessVoice ProcessCustomer Support Inbound Customer ServiceTelesalesCallingInboundVoice SupportOutbound CallingOutboundSales ProcessOutbound SalesCSETelecallingCustomer CareOutbound TelesalesCustomer Handling

Job description HIRING FOR BPO Voice Process - Min qualification - 12th & Immediate Joiners - Salary:- 10,700-14,500 for fresher & 12000-18000 for sales experienced in hand plus unlimited - FRESHERS ARE WELCOME - Having basic Knowledge of Computer - Fixed day shift Required Candidate profile Candidate should be willing to work from office. To schedule your interview send your CV through WhatsApp (number mentioned below) HR Pratiksha :- 8698488197 Perks and benefits Competitive Salary Role: Voice / Blended - Other Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer ServiceCustomer SupportBpo VoiceTelecallingDomestic Process Inbound ProcessBlended ProcessCcaBPOInbound Customer ServiceCSRCceSolving QueriesInbound CallsCallingInboundCSAInbound Voice ProcessCSECustomer CareDomestic BPOVoiceCustomer Handling

Job description Job description We're Hiring: Call Center Executive (Immediate Joiner) Role SummaryWere looking for a motivated Call Center Executive with at least 6 months of experience in cold calling, especially in debt settlement or credit monitoring. This role is key in connecting with international clients and delivering excellent service. Success means hitting call targets, handling objections smoothly, and maintaining a positive attitude throughout. Responsibilities Make outbound calls to potential clients (international process) Handle cold calls professionally and generate leads Explain services related to debt settlement or credit monitoring Maintain records of calls and follow-ups Collaborate with the team to achieve daily and weekly goals Qualifications Minimum 6 months of experience in cold calling Experience in debt settlement/credit monitoring is a plus International calling experience required Strong communication skills Degree not required Must be an immediate joiner If this sounds like you or someone you know, send your resume to Abhishek.Kumar@metaslade.com Lets talk!#Hiring #CallCenter #ColdCalling #DebtSettlement #InternationalProcess #ImmediateJoinerRole & responsibilities Preferred candidate profile Role: Customer Onboarding - Voice / Blended Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Good Communication In English EnglishCommunication SkillsBpo Customer ServiceSelling SkillsInternational Voice Process

Job description - HSC passed or Above. - Freshers & Experienced both can Apply. - Gender- Male & Female both can Apply - Need Good & basic & Good Communication - Salary -15k To 18k plus incentive - Shift Time- 9:30am to 6:30pm. Required Candidate profile - Qualification:- HSC passed or Above. - Salary -15k To 18k plus incentive - Working Days- Monday to Saturday. For more details Call HR Rutuja:- 9822686638 Perks and benefits insentives and growth opprtunities Role: Customer Retention - Voice / Blended Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills TelesalesVoice ProcessOutbound ProcessBpo VoiceCustomer Care Inbound ProcessInbound SalesBpo Customer ServiceCceCallingInbound CallsInboundOutbound CallingInbound Voice ProcessTelecallingoutbound salesDomestic BPODomestic CallingHindiBpo SalesVoice

Job description Selected candidates would handle inbound telephonic, e-mail & social-media-based queries, make outbound communication, innovatively use social media as instructed, and communicate with the company's existing & potential teachers & students. Sales incentives Performance bonus Referral bonus Role: Operations - Other Industry Type: E-Learning / EdTech Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Diploma in Any Specialization Key Skills EnglishEnglish Language Skills

Job description Responsibilities: * Manage customer queries via email & phone * Maintain accurate records using Tally & Excel * Prepare reports with PowerPoint presentations * Resolve issues promptly through effective communication Role: Customer Engagement Industry Type: Food Processing Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Sales Support & Operations Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills TallyCommunicational SkillsEnglish LanguageExcelEmail Writing Solving QueriesFluentMarathiPower Point PresentationEnglishSpoken EnglishHindiEnglish TypingCustomer Handling

Job description Degree Pass out from 2020 to 2024 Any ug or pg students only apply for this job role . 1. Inside sales and operations activities should be done. 2. Should be ready to relocate inside tamilnadu 3. Should do cashier role and documentation work Required Candidate profile Degree Pass out from 2020 to 2024 Any ug or pg students only apply for this job role . Degree must be completed from regular college Good communication Skill must be there Role: Personal Banker Industry Type: Film / Music / Entertainment Department: BFSI, Investments & Trading Employment Type: Full Time, Permanent Role Category: Banking Operations Education UG: B.B.A/ B.M.S in Any Specialization, B.Com in Any Specialization, Any Graduate PG: M.Com in Any Specialization, MBA/PGDM in Finance, Marketing, Operations, Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills freshersbanking jobBank AccountingBanking Sales

Job description Responsibilities: * Manage front desk operations using Odoo ERP. * Maintain accurate data records with Google Sheets & MS Excel. * RnD on projects & tasks through Notion and Google Docs. *Accounts, Data entry & Management, Accounts & General Admin.. Role: Finance & Accounting - Other Industry Type: Agriculture / Forestry / Fishing (Agri-tech) Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Finance & Accounting - Other Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Data ManagementOdoo ERP EnglishNotionGoogle DocsHindiData EntryGoogle sheetsMS excel