Job description Job Responsibilities : 1. Responsible for the sales and Operations of international tours (Outbound Sales) 2. Package calculations and itinerary preparation. 3. Understanding customer requirements. 4. Resolve questions and be able to process all travel inquiries. 5. Booking transportation and hotel reservations. 6. Assisting customer to choose from variety of travel options. 7. Handling American market Job Requirements : 1. Should have knowledge of international tourist destinations. 2. Travel, tourism and hospitality experience desired. 3. Good communication skills required. 4. Critical thinker and problem solver. 5. Exemplary sales/operations skills and customer-oriented approach. 6. Ability to present, persuade & communicate Perks and Benefits : - Medical Insurance - Saturdays WFH - Employee engagement activities - Opportunity to travel the world (T&C Applies) Role: Direct Sales Executive Industry Type: Advertising & Marketing Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales Education UG: Any Graduate PG: Any Postgraduate Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Outbound Sales SalesTravel Package SalesTelesalesSales Operations

Job description As a Department Manager, you'll be the leader supporting and encouraging your whole team. By fostering an inclusive culture that promotes collaboration and an entrepreneurial spirit, you'll create an environment where everyone can thrive. Acting in line with our values, you'll contribute to both your own success and the success of the company. You will: Lead your team to deliver an outstanding customer experience by ensuring excellent operational and visual standards, while actively promoting and selling our products. Take responsibility for your store and department s strengths, analyse sales performance, identify commercial opportunities, set goals, and create plans to optimize results, profits, and stock levels. Manage team planning, scheduling, and ensure seamless opening and closing routines. Recruit, onboard, and develop your team while fostering an inclusive and collaborative culture that promotes growth and innovation. Stay updated on fashion trends, customer preferences, and competitors to maintain a competitive edge. Represent yourself and the brand positively during all customer interactions. WHO you'll WORK WITH Our stores are the heart of our company, where customers experience our brand firsthand. As part of the dynamic Store Team, every role from Sales Advisors, Department Managers, Store Managers and Visual Merchandisers to Assistant Store Managers, Cash Office Responsible, and Delivery Responsible in larger stores contributes to creating an inspiring and welcoming environment. you'll also connect with the wider Area Team, collaborating across stores to share insights and drive success together. Alongside your team, you'll play a vital role in helping customers feel confident and express their individuality with the latest trends and timeless styles. By building meaningful connections with customers in our stores, we make fashion accessible and sustainable for all. WHO YOU ARE Experience in retail management and operations. Strong leadership skills, with a passion for coaching and developing teams while exemplifying company values and culture. Expertise in sales planning, analysis, and follow-up, using customer-centric tools and reporting. And people who are Strong and confident leaders who inspire, coach, and develop their teams with integrity. Thriving in collaborative, dynamic environments, with a solution-focused mindset. Motivated to create great customers experiences while promoting and selling our products. A keen interest in fashion trends, commerciality, and competitor insights to drive sales. Effective communicators, creative, and curious. Flexible, analytical, and achievement-oriented, with the ability to manage statistics and work with numbers. WHY you'll LOVE WORKING HERE At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. We value diverse backgrounds, including but not limited to race, ethnicity, gender, age, religion, sexual orientation, and disability. We pride ourselves on being a values-driven organization, guided by our 7 unique values that have been part of our success story for over 75 years. We are an inclusive company where you're encouraged to be yourself at work You will have access to a large global talent community, where career growth and aspirations have no limits. We believe in supporting your overall we'llbeing and offer comprehensive benefits inclusive of health insurance, we'llness for self and family. you'll be able to express your personal style with our employee discount at H&M group. We offer 5 days of working in a week to have great work life balance. Role: Retail Sales Industry Type: Retail Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills Health insuranceSales AdvisorRetailManager TechnologyCustomer serviceCustomer experienceManagementRecruitment

Job description Job Title: Customer Service Senior Representative - Global Individual Health Operations Location: CHSI Bengaluru Office (100% Office-Based) Job Type : Full-time About Us: We are seeking a dedicated and empathetic Customer Service Representative to join our Global Individual Health operations team at Cigna. As a leading provider of private medical insurance worldwide, we are committed to delivering exceptional customer experiences to our expatriate clientele. Responsibilities: As a key member of our Customer Service Team, you will be the first point of contact for our global customers, providing unparalleled support via telephone, live chat, or email. Your responsibilities include: Ensuring first contact resolution and responding promptly to customer inquiries. Adhering to operating procedures and regulations in line with policy terms and conditions. Offering quality information regarding health benefits to customers. Monitoring turnaround times to ensure timely resolution of customer contacts. Building collaborative relationships with internal teams to optimize resources. Actively supporting team members and contributing to achieving operational goals. Performing ad-hoc tasks as required to meet business needs. Requirements: Experience: Minimum 4-6 years of experience in processing global healthcare insurance claims. Availability: Able to commit to 40 hours per week, with an 8-week induction training based in our CHSI Bengaluru Office. Shifts: Available to work shifts between Monday and Sunday, from 1.30 PM to 3.30 AM local time. Communication Skills: Excellent English language communication skills, both verbal and written. Interpersonal Skills: Strong interpersonal skills to interact effectively with customers and internal teams. Organizational Skills: Ability to organize, prioritize, and manage workload in a fast-paced environment. Problem-Solving: Quick identification of customer needs and exercising judgment in a professional manner. Attention to Detail: Excellent attention to detail with a high level of accuracy. Initiative: Ability to work under own initiative and proactive in recommending and implementing process improvements. Why Join Cigna : This role offers a unique opportunity to contribute to a global leader in healthcare insurance. If you are a people person with a passion for delivering exceptional customer service, and you thrive in a dynamic environment, we invite you to apply. Role: Customer Service Industry Type: Insurance Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: Any Graduate PG: Any Postgraduate Key Skills Customer Service RepresentativeInterpersonal skillsOperations ManagerSenior Customer Service Representativeinduction trainingHealthcareCustomer serviceMedical insuranceOperationsMonitoring

Job description Roles and Responsibilities: This position will be for a Sr. Associate Role (Hunting) in IC Capacity, with a focus on partnerships accounts Pan-India and Pan- Industry : Primary: The Sr. Associate will be responsible for communicating with incoming leads, understanding the potential clients business use case/industry, and volume potential., and ensuring a smooth onboarding and sales process. Should be responsible to understand all client requirements over the phone/email and propose a suitable solution using razorpay payments products and services Maintain/develop a deep understanding of the core products (Payment Gateway and other payments products such as PP, PL, etc.) Should have/build deep level understanding of payments/ fin tech markets demands and trends Should have the ability to negotiate with clients who are using competition and handle objections with ease Should have the ability to cross-sell and up-sell clients as and when required Own end to end closure of identified opportunities as such Achieve sales targets consistently and thrive to challenge the competition landscape in the industry Build, maintain and forecast a robust sales pipeline to achieve quarterly business goals Ensure maximum conversion rates through sales efforts Use sales tools effectively to drive maximum sales and reporting efficiency Understand and work towards teams/organizations objectives at all times Display agility, customer centricity and efficient cross-functional working to ensure a seamless partner experience Be the single point of contact for given partners and act as an escalation point to drive resolution in a timely, proactive manner This is a sales based role with clear and strong bias for result orientation. Mandatory Qualifications: Must have 2 - 4 years of sales experience in SaaS or in a B2B setup. Experience with the fintech industry would be preferred. Experience of handling a partnerships role/affiliate program is preferred. Strong communication skills (written and verbal) and technical aptitude. Strong interpersonal skills and an ability to build rapport with customers. Must be a hands-on, self motivated and results-oriented person with strong problem-solving skills. Organized and reliable; able to work independently with direction, available as per need. Should have the ability to present and share insights to the senior management. Role: Customer Engagement Industry Type: IT Services & Consulting Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Sales Support & Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills LoansInterpersonal skillsB2BUsageSalesSenior managementSAASSales processBusiness bankingFinancial services

Job description Required Skills Functional | IT Operations Management | Current, Up to date Operational Documentation Library (ODL) Behavioral | Aptitude | Tasks Related Skills Behavioral | Microland Skills | Execution Excellence Education Qualification : Engineer - B.E / B.Tech / MCA Technology | IT Service Management Certifications | ITIL Intermediate Certificate This role will require interaction with a variety of IT teams and a demonstrable ability to influence individuals and teams is critical. In addition to working with IT teams the incident management team is also responsible for liaising with users to ensure they are updated regarding the status of their incidents. It is therefore essential that the successful candidate is highly customer focused and exhibits an ability to effectively communicate with customers and across all levels of IT management. This role will also cover areas including, but not restricted to, the following. - Aiding Service Management team on major issues - Driving the efficiency and effectiveness of the incident management process. - Monitoring the effectiveness of incident management and making recommendations for improvement. - Ensure timely submission of weekly/monthly productivity reports and Dashboards and have discussion with SO and SDM on regular intervals - Responsible for meeting targets of KPIs and SLAs - Ensure 100% compliance to defined Operations Management support Process especially Root Cause Analysis, Proactive communication with customer, Closure of any open-ended issues Identify Defect Areas and proactively carry out corrective actions - Providing information (input) to the Problem Manager - Client communications - Providing a point of escalation for user issues - Demonstrating and increasing the value proposition of the incident management team and IT operations. - Manage a team of 6 to 8 members and its associated activities Technical Skills - Experience in IT enabled services -IT Service Desk, IT Help Desk (Preferably phone support interacting with foreign clients/users) - Good knowledge of ITIL service management processes - ITIL Certified (Mandatory) - Experience of managing a team of 4 to 10 people - Should have independently driven major incidents (P1 and P2) - Worked in Incident, Problem and Change Management teams - Good Verbal and written communication read more Key Skills Process monitoringRoot cause analysisChange managementIT operations managementIT service deskITSMIT enabled servicesIncident managementIT managementOperations

Job description The Role We are currently seeking a Market Data Operations Lead. This role is based in Addepar’s office in Pune, India. The Market Data Operations team is responsible for ensuring Addepar's clients have timely and accurate data to make investment decisions. This will include leading all aspects of the processing of market data feeds, ensuring data quality through verification checks, and collaborating with our engineers. As Addepar launches new products to cover the entire investment process including security / market data operations, trading, and an investment book of record, the Data Operations team will take on the responsibility to handle all aspects of the operations process. The Market Data Operations team sits at the nexus of Addepar's activity and requires daily communications with data providers, clients, and other personnel within Data Operations and across the firm. What You’ll Do Pioneer the Market Data Operations function and establish a team of world-class analysts. Design procedures for internal verification checks, ensuring market data integrity and availability within SLAs. Develop and complete quality assurance tests for market data product features and integrations. Manage market data pipeline workflows and client inquiries regarding benchmarks, FX rates, and general security reference data. Work with Product and Engineering teams to acquire, validate, and update related referential security data for all asset classes supported by Addepar. Manage the onboarding, mentorship, and career development of individuals on the team through timely and effective performance feedback and by providing learning and growth opportunities Lead the team to accomplish goals that are aligned with the organization’s business and culture objectives and hold self and everyone accountable for meeting expectations Collaborate with leads of different teams on new data related initiatives, product offerings and technology transformation/automation initiatives. Who You Are Minimum 12+ years experience at a financial services or financial data organization. Need experience managing medium size teams. Deep knowledge and experience within the Investment Management or Wealth Management industry required. Strong experience building client sensitive and business critical operational processes with clear client SLA and operational KPIs. Proven track record of leading teams and excelling in a forward-thinking fast paced environment enabling decisions to achieve the desired results in the shortest amount of time. Possess good knowledge on trade processing, NAV review, corporate actions, income processing, security valuation, financial reports, production, query handling, and other ad-hoc reporting for funds. Technical skills preferred in any or all of the following: Microsoft Excel, Google Suite, Atlassian Jira/Confluence, SQL, Salesforce, Bloomberg, Thomson Reuters, or other common financial services systems and applications. Role: Asset Operations Industry Type: Software Product Department: BFSI, Investments & Trading Employment Type: Full Time, Permanent Role Category: Banking Operations Education UG: Any Graduate Key Skills lead operationsconfluencedataproductionbloomberginvestmentfinancial servicessqlgoogle suitecorporate actionsexcelsalesforceassurancereuterssystemoperationsmanagementprocessinginvestment managementthomsonwealth managementslasreportingatlassian jira

Job description Summary of essential job functions Responsible for improving and sustaining the quality of the transactions for the process Collaborate with Operations and Training teams to create action plans for improving the quality of transactions/quality scores for the process Perform assigned tasks based on standardized policies and procedures for the process Prioritizing and executing tasks as per the committed timelines (Client and Internal) Job Responsibilities Analyse transactions with detailed documentation of the observations and report Report non-compliance to standardized policies and procedures Coach the advisor groups to improve their transactions' quality Participate in transaction calibration sessions (Client and Internal) and ensure the variance is maintained at the accepted level Apply analytical and problem solving skills to improve the quality of transactions Identify and recommend training opportunities for the Program and report Ensure prescribed escalation procedures are followed for any anomalies observed Minimum requirements (Education Qualification & Work Experience) Education Qualification Graduates & above, Work Experience 2 years of work experience in transaction quality Certification / Trainings if any Basic knowledge on quality control tools Hiring Competencies: Technical Competency Ideal Hiring Competencies Excel Skills Should be able to execute basic Excel calculations with minimal errors and aware of short keys Analytical Skills Makes decisions based on risk analysis. Product Knowledge Up to date with Product Knowledge & regular updates Identification of Root Cause Eye for detail and should be able to identify the root cause of an issue. Feedback and Coaching Ability to break down complex issues into manageable tasks Behavioral Competency Ideal Hiring Competencies Result orientation Able to work with available resources and attain at the required result. Influence Adapts rationale to influence others Role: Quality Assurance - Other Industry Type: BPM / BPO Department: Quality Assurance Employment Type: Full Time, Permanent Role Category: Quality Assurance - Other Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills trasactional quality operational qualityQC

Job description We are looking for a Team Lead to manage and oversee Revenue Cycle Management (RCM) operations, ensuring customized solutions for specific accounts. This role involves handling individual workloads while supervising training, auditing, and monitoring team performance to ensure efficiency and accuracy in Accounts Receivable (AR) follow-ups and Denial Management. The Team Lead will also be responsible for maintaining seamless workflows, including payment collection and insurance carrier coordination, while supporting both clients and internal teams. Key Responsibilities: Team Leadership & AR Management: Lead a team of analysts and a team coach to reduce AR aging and optimize collections. Denial Management: Provide expertise in AR follow-ups and denial analysis to maximize recovery. Process Oversight: Supervise daily team activities, track progress, and ensure SLA commitments are met. Quality Assurance: Conduct quality checks on AR follow-ups and Explanation of Benefits (EOB) denial analysis before submission to clients. Client & Escalation Handling: Respond to client queries and manage first-level escalations effectively. Performance Monitoring: Track and maintain key metrics, including attendance, productivity, and workflow management. Process Improvement: Develop and implement strategies to enhance productivity and quality within the team. Training & Development: Mentor and supervise analysts, senior analysts, and new trainees, fostering strong AR follow-up skills. Pilot Projects & Knowledge Transition: Participate in new projects, ensuring smooth knowledge transfer to the team. Conflict Resolution: Work with managers to address and resolve team-related concerns effectively. Hands-on AR Work: Support follow-up tasks when required to ensure efficiency and completion of workflows. Trend Analysis: Identify patterns within portfolios to aid in collections optimization and drive better outcomes. Mandatory Skills & Qualifications: Experience: Minimum 7+ years in AR follow-ups, Denial Management, or Revenue Cycle Management (RCM). Leadership: Strong mentoring and team management skills. Communication: Excellent verbal and written English proficiency. Detail-Oriented: High attention to accuracy and process compliance. Problem-Solving: Ability to multitask and handle multiple responsibilities effectively. Analytics: Strong analytical skills with a results-driven mindset. Process Improvement: Keen eye for enhancing workflows and quality standards in AR management. Industry Knowledge: In-depth understanding of healthcare RCM and insurance processes. Preferred Skills: Strong problem-solving abilities. Experience in training and mentoring team members. Proficiency in Microsoft Office (Word, Outlook, Excel). Excellent in MS Excel, Power Bi, MS PPT, other applications of MS Office. Very good in Reports Creation and Submission. Excellent Communication and Accent and experience in handling US clients and Providers. Share your resume along with your last three months' pay slips via WhatsApp Or Call @ 9841820311 David HR you can also email the CV to hr@acpbillingservices.com Work Location: ACP Billing Services Pvt LtdNO.133, 2ND FLOOR, EJNS ARK, KP GARDEN STREET, MADHAVARAM HIGH ROAD, MADHAVARAM Chennai- 600 051. Land Mark: Next to ICICI Bank Madhavaram Branch. Role: Team Leader Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Team Lead Healthcare RCM AR and Denial ManagementDenial ManagementMedical Billing Revenue Cycle ManagementDenial HandlingAR CallingUS HealthcareDenialsRCM

Job description Lead execution of the assigned projects & responsible for end to end execution Lead, guide and support the design and implementation of targeted strategies including identification of change impacts to people, process, policy, and structure, stakeholder identification and alignment, appropriate communication and feedback loops, success measures, training, organizational readiness, and long-term sustainability Manage the day-to-day activities, including scope, financials (eg business case, budget), resourcing (eg Full-time employees, roles and responsibilities, utilization), timelines and toll gates and risks Implement project review and quality assurance to ensure successful execution of goals and stakeholder satisfaction Consistently report and review progress to the Program Lead, Steering group and relevant stakeholders Will involve in more than one projects or will work across a portfolio of projects Identify improvement and efficiency opportunities across the projects Analyze data, evaluate results, and develop recommendations and road maps across multiple workstreams Build and maintain effective partnerships with key cross functional leaders and project team members across functions such as Finance & Technology Experience Experience of working as a Project Manager/ Scrum Master as a service provider (not in internal projects) Knowledge of functional supply chain and planning processes, including ERP/MRP, capacity planning, and managing planning activities with contract manufacturers - Good to have. Experience in implementing ERP systems such as SAP and Oracle - good to have. Not mandatory. Experience in systems integration and ETL tools such as Informatica and Talend a plus Experience with data mapping and systems integration a plus Functional knowledge of supply chain or after sales service operations a plus Outstanding drive, excellent interpersonal skills and the ability to communicate effectively, both verbally and in writing, and to immediately contribute in a team environment An ability to prioritize and perform we'll in a fast-paced environment, while maintaining a high level of client focus Demonstrable track record of delivery and impact in managing/delivering transformation, with minimum 6-9 years experience in project management & business transformation Experience in managing Technology Projects(data analysis, visualization, app development etc) along with atleast in one function such as Procurement Domain, process improvement, continuous improvement, change management, operating model design Has performed the role of a scrum master or managed a project having scrum teams Has managed projects with stakeholders in multi-location landscape Past experience in managing analytics projects will be a huge plus Education Understanding & application of Agile and waterfall methodology Exposure to tools and applications such as Microsoft Project, Jira, Confluence, PowerBI, Alteryx Understanding of Lean Six Sigma Preferably a post graduate - MBA though not mandatory Expectation Excellent interpersonal (communication and presentation) and organizational skills Problem solving abilities and a can-do attitude Confident, proactive self-starters, comfortable in managing and engaging others Effective in engaging, partnering with and influencing stakeholders across the matrix up to VP level Ability to move fluidly between big picture and detail always keeping the end goal in mind Inclination toward collaborative partnership, and able to help establish/be part of high performing teams for impact Highly diligent with close eye for detail. Delivers quality outputs Role: Business Analyst Industry Type: IT Services & Consulting Department: Data Science & Analytics Employment Type: Full Time, Permanent Role Category: Business Intelligence & Analytics Education UG: Any Graduate PG: Any Postgraduate Key Skills ProcurementSupply chainData analysisChange managementManager Quality AssuranceSAPProject managementProcess improvementOracleAnalytics

Job description Responsibilities : - Development and Implementation : Design, develop, and implement complex user interfaces and frontend components using React.js, Redux, JavaScript (ES6+), and TypeScript. - Technical Leadership : Provide technical guidance and mentorship to junior front-end developers, fostering a collaborative and knowledge-sharing environment. - Architectural Contributions : Participate in architectural discussions and contribute to the design and evolution of our frontend architecture to ensure scalability and maintainability. - State Management Expertise : Implement and manage complex application state using Redux and React Context API, ensuring efficient data flow and predictable behavior. - Component Development : Develop reusable and performant functional components and custom hooks in React. - API Integration : Integrate frontend applications with backend services via RESTful APIs, ensuring seamless data exchange and handling asynchronous operations effectively. - Styling and UI/UX Implementation : Implement visually appealing and user-friendly interfaces using CSS pre-processors (SASS/LESS) and CSS-in-JS solutions like Styled Components. Translate UI/UX designs into functional and responsive web applications. - Testing and Quality Assurance : Write comprehensive unit tests using frameworks like Jest and React Testing Library to ensure code quality, reliability, and maintainability. Participate in integration and end-to-end testing efforts. - Performance Optimization : Identify and address performance bottlenecks in frontend applications to ensure optimal user experience. - Collaboration : Collaborate effectively with product managers, designers, backend developers, and QA engineers throughout the software development lifecycle. - Code Management : Utilize Git for version control and participate in code reviews to ensure code quality and adherence to coding standards. - CI/CD Integration : Work with CI/CD pipelines to ensure smooth and automated deployment of frontend applications. - Agile Practices : Participate actively in Agile ceremonies (e.g., sprint planning, daily stand-ups, retrospectives). - Problem Solving and Debugging : Troubleshoot and resolve complex technical issues and bugs in frontend applications. - Continuous Learning : Stay up-to-date with the latest trends and best practices in front-end development, React.js ecosystem, and related technologies. Required Skills & Qualifications : - Experience : 8+ years of professional experience in front-end development. - React.js Expertise : Strong proficiency and deep understanding of React.js principles, component lifecycle, virtual DOM, and performance optimization techniques. - State Management : Extensive experience with state management libraries, particularly Redux, including middleware (e.g., Redux Thunk, Redux Saga). - JavaScript and TypeScript : Excellent command of modern JavaScript (ES6+) features and strong proficiency in TypeScript for building scalable and maintainable applications. - Asynchronous Programming : Proven experience in handling asynchronous operations using Promises, async/await, and other relevant patterns. - RESTful APIs : Solid understanding of RESTful API concepts and experience in integrating with backend services. - React Hooks : Deep understanding and practical experience in utilizing React Hooks for managing state and side effects in functional components. - Functional Components : Extensive experience in building applications primarily using functional components and best practices associated with them. - CSS Pre-processors and Styling : Proficiency in using CSS pre-processors like SASS or LESS, and experience with CSS-in-JS solutions such as Styled Components. - Unit Testing : Strong familiarity with unit testing frameworks such as Jest, React Testing Library, Mocha, or similar, and a commitment to writing thorough unit tests. - Version Control : Proficient in using Git for version control and collaborative development. - CI/CD Pipelines : Experie