Job description Responsibilities: Provide L1 and L2 technical support to end-users remotely and in-person. Troubleshoot and resolve hardware and software issues, including: o Desktop/laptop computers o Printers/scanners/fax machines o Network connectivity issues o Software installations and upgrades o Email and other applications Install, configure, and maintain computer systems and peripherals. Perform routine system maintenance tasks, such as backups and virus scans. Document all support requests and resolutions in the ticketing system. Escalate complex issues to senior IT staff when necessary. Participate in on-call support rotation as required. Assist with IT projects, such as network upgrades and software deployments. Maintain a positive and professional attitude at all times. Operating Systems: Windows (all versions), macOS (preferred) Networking: TCP/IP, DNS, DHCP Hardware: PCs, laptops, printers, scanners, servers Software: Microsoft Office Suite, Active Directory, antivirus software Scripting/Programming: (Optional) PowerShell, Bash, Python Role: System Administrator / Engineer Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: BCA in Any Specialization, B.Tech/B.E. in Any Specialization PG: Any Postgraduate Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills IT Support PowerShellDNSTCP/IPBashDHCPPython

Job description WHAT YOU WILL BE DOING This position reinforces and complements the Global Service Desk support of 24 hours x 7 days a week x 365 days commitment by providing support in the evenings and weekends. Provide remote IT troubleshooting and incident resolution support services for PC and Mac platforms including video conference applications, printers/copiers settings, IP phone systems as well as smartphone devices, general IT hardware/software, and accessories related inquiries. Provide business application support where standard operating procedures are defined Base level understanding of IT infrastructure including networking and ability to build, configure, and support them with the guidance from SMEs Create and follow SOP documentation and escalate issues appropriately to higher-level or respective staff Manage individual workflow and maintain current ticket queue via IT ticketing system Participate in ad-hoc data gathering and documentation activities for the urgent support requirements and continuous process improvements Develop and maintain a productive and professional relationships with user base WHAT YOU BRING Any degree in tech or related discipline or equivalent military experience Must have 7+ years of relevant experience in IT admin roles Strong service-oriented mentality is a must- excellent communication/interpersonal skills, ability and willingness to learn and cross train with other IT staff members required Recent hands-on technical experience with Windows 11, Mac OSX, Google Workspace, Microsoft Active Directory, system imaging, VPN, basic networking, network connectivity including 802.11x , PC and Apple hardware, and mobile devices Recent experience with remote access and remote-control tools to support remote employees. Zoom, MS Remote Desktop, etc. Should be able to handle office network issues and other IT related queries. Role: Network (Support) Engineer Industry Type: Software Product Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: Any Graduate PG: Any Postgraduate Key Skills Application supportNetworkingVPNRemote desktopActive directorySupport servicesWorkflowWindowsTroubleshootingmicrosoft

Job description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Network Data Admin. Experience1-3 Years. Role: System Administrator / Engineer Industry Type: Software Product Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills network datacitrix vdivpntroubleshootingcitrix switchingeigrpwindows troubleshootingnetworkingbgpccnproutingremote supportms office outlookactive directoryvlanlanwindows serverdhcpsystem engineeringdnsospffirewallhsrpvdiccna

Job description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Network Voice Admin. Experience1-3 Years. Role: System Administrator / Engineer Industry Type: Software Product Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills voice networkingcitrix vdivpntroubleshootingcitrix citrix xendesktopcitrix xenappxendesktopvmwarednsxenappwindows troubleshootingnetworkingnetscalerremote supportms office outlookactive directoryvdidhcpsystem engineering

Job description Do ¢ Excellent communication skills ¢ Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. ¢ Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. ¢ Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support ¢ Answer incoming calls and respond to customers emails in timely manner. ¢ Manage and resolve customer complaints. ¢ Identify and escalate issues to supervisors as and when needed. ¢ Provide product and service information to customers. ¢ Research required information using available resources and Offer Solution to customers. ¢ Research, identify, and resolve customer complaints using applicable software. ¢ Route calls and tickets to appropriate resources and Domains who can best support he user, ¢ Document all call information according to standard operating procedures. ¢ Recognize, document, and alert the management team of trends in customer calls. ¢ Create SOPs for new Issues and resolution given. ¢ Complete call logs and reports. Mandatory Skills: Tools Development-Software Engineering. Experience5-8 Years. Role: System Administrator / Engineer Industry Type: Software Product Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills tool developmentcitrix vdivpntroubleshootingcitrix citrix xendesktopcitrix xenappxendesktopvmwarexenappdnshyper-vwindows troubleshootingnetscalerremote supportms office outlookactive directoryvdixenserverdhcpsystem engineering

Job description Job Title: Senior Engineer Career Level: D1 Introduction to role Are you ready to disrupt an industry and change lives? As a Senior Automation and Integration Engineer, youll be at the forefront of redefining our ability to develop life-changing medicines. Your role will involve designing, developing, implementing, and supporting automation activities to streamline operations, improve efficiency, and reduce errors. Youll integrate different systems and technologies to create a cohesive workflow, collaborating with multi-functional teams to identify automation opportunities and ensure successful implementation. Dive into developing scripts, testing systems, solving issues, and providing technical support while adhering to AstraZenecas lifecycle methodology and practices. Are you prepared to make the impossible possible? Accountabilities Design, development, implementation, maintenance of Automation & Integration Solutions to improve Enterprise IT Management Tools & Systems Build automation scripts using Python and PowerShell to streamline IT processes, system monitoring, and data extraction Automate alerting, remediation, and reporting processes to enhance operational efficiency Develop and handle pipelines in SnapLogic for process automation and data transformation Create and maintain Power Automate flows for task automation, file management, and report generation Collaborate with multi-functional teams to understand integration requirements and deliver efficient automation solutions Troubleshoot, maintain, and enhance existing integrations and automations to ensure reliability and performance Document integration workflows, automation processes, and support knowledge transfer to team members Must demonstrate the capability to identify and propose innovative solutions to improve service performance Essential Skills/Experience Relevant qualifications in Enterprise IT Automation and Integration Tools Proven experience with API Management tools such as MuleSoft, Snaplogic, Azure API Management A Bachelor s or Master s degree in Computer Science or a relative field, or equivalent experience Prior experience in an Information Services/Information Technology environment with good business insight Proven experience of being a great partner with 3rd party suppliers Experience of working within a quality and compliance environment and application of policies, procedures and guidelines 8~12 years of experience in build, develop, implement automation solutions for IT Infrastructure Management Tools such as SolarWinds, Cisco, Splunk, Netbox, Tanium, Aternity or similar tools Experience working on building integrations that consume external APIs or build APIs for external systems consumption Experience with Continuous Integration and building continuous delivery pipelines, such as CodePipeline, CodeBuild, and Code Deploy Strong customer handling and communication skills (must), ability to collect requirements, translate requirements into technical design (detailed design), development of requirement, fix any defects, support UAT Experience in scripting and related languages like JavaScript, PHP, Python, PowerShell, Perl, etc Excellent communication, analytical and problem-solving skills Desirable Skills/Experience Well versed in ITIL V3.0 practices and process Agile Methodology Knowledge of Software Development Cycle Certification in Mulesoft, Snaplogic Demonstrate initiative, strong customer orientation, and cross-cultural working Experience in handling Agile based delivery model and able to produce high quality work Experience in working on Large Enterprise Environment globally supporting & working with geographically remote colleagues Ability to interpret and communicate technical information into business language Experience in working with AIOps Tools When we put unexpected teams in the same room, we ignite bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. Thats why we work, on average, a minimum of

Job description Management and development: You will be responsible for the technical and disciplinary management of a team of SAP consultants in the area of Sales & Logistics Excellence. You will inspire and coach your employees and be a role model in terms of passion for performance and teamwork. Expand project business: You continuously contribute to the expansion of the project business. Portfolio and partnerships: You represent the departments portfolio at customer presentations, trade fairs, events and with partners. You will also continue to expand our portfolio and deepen our partnerships with strategic partners. Presales and resource planning: You will provide support in presales and monitor resource planning. Further development: You are part of the divisional management team and represent the further development of your specialist topics in this committee. You will also continuously develop the skills and competencies of your team. Your profile Management experience: You have demonstrable management experience in a similar position or in the context of projects. SAP expertise: Several years of professional experience in external SAP consulting with a focus on SAP SD or warehouse logistics. Team leadership: Experience in leading teams working remotely, onsite and hybrid, as well as familiarity with agile methods. Soft skills: Empathy, team orientation, enthusiasm, strong communication skills, persuasiveness and customer orientation characterize you. Presales and project management: Experience in presales and project management. Enthusiasm for development: Enjoy making a difference and developing your team. Language skills: Very good German and English skills round off your profile. Role: Branch Sales Manager (B2B) Industry Type: IT Services & Consulting Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Enterprise & B2B Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills ERPAutomationSAPEnterprise applicationsProject managementAgileOraclemicrosoftMonitoringLogistics

Job description Join our Analytics team to design, build, and deploy scalable software solutions. Youll work closely with cross-functional teams including data scientists, engineers, and project managers to deliver high-quality, efficient code and continuously improve our development practices. What Youll Do: You will be #LI-hybrid based in Hyderabad and reporting to Engineering Manager Develop and maintain cloud-based solutions (AWS/Azure) using Python (especially FastAPI) Collaborate in an agile environment across the full product lifecycle Review technical proposals, estimate efforts, and recommend solutions Refactor, debug, and support both new and existing codebases Provide technical guidance and mentorship within the team Technology : Python (FastAPI), CI/CD pipelines, AWS/Azure About Experian Experience and Skills 5+ years of experience in Python Maintaining or using pipelines for building & deployment Knowledge of containerized solutions, Kubernetes, Docker Authentication and authorization, e.g. OAuth2 Azure or AWS development Good understanding of application security principles Additional Information Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experians people first approach is award-winning; Worlds Best Workplaces 2024 (Fortune Global Top 25), Great Place To Work in 24 countries, and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site and Glassdoor to understand why. Benefits Experian care for employees work life balance, health, safety and wellbeing. In support of this endeavor, we offer best-in-class family well-being benefits, enhanced medical benefits and paid time off. This is a hybrid remote/in-office role. Experian Careers - Creating a better tomorrow together Find out what its like to work for Experian by clicking here Role: Search Engineer Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills Stock exchangeAgileHealthcareWellnessApplication securityData analyticsAWSAutomotiveFinancial servicesPython

Job description Job Title: Smartsheet Developer Location: Remote/Hybrid Job Type: Full-Time Experience Level: 3-5 years Job Summary: We are seeking a talented Smartsheet Developer to join our team and support the design, development, and maintenance of solutions using the Smartsheet collaborative work management platform. The ideal candidate will have a strong background in creating efficient workflows, dashboards, and reports, as well as integrating Smartsheet with various enterprise systems to enhance visibility and productivity across teams. Key Responsibilities: Design, develop, and maintain Smartsheet solutions including sheets, reports, dashboards, forms, and automation rules. Translate business requirements into scalable and effective Smartsheet-based solutions. Implement and manage integrations with third-party tools such as Salesforce, Jira, Microsoft 365, and Google Workspace using Smartsheet s API, Data Shuttle, and Connectors. Manage user access, permissions, and governance protocols to ensure secure and compliant usage of Smartsheet across the organization. Utilize Smartsheet Control Center and Bridge to build advanced workflows and drive process automation. Provide training, support, and documentation to end-users, ensuring successful adoption and usage of developed solutions. Collaborate with cross-functional stakeholders to gather feedback, identify opportunities for improvement, and enhance existing Smartsheet solutions. Required Skills and Qualifications: Minimum 2 years of hands-on experience with Smartsheet development. Solid understanding of project management principles and workflow automation. Expertise in Smartsheet features including formulas, reports, dashboards, Data Shuttle, and Control Centre. Experience with APIs and integration tools such as Power Automate, Zapier, or custom scripts. Strong analytical thinking and problem-solving skills. Excellent verbal and written communication skills. Ability to work independently as well as part of a collaborative team environment. Role: Software Development - Other Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills Process automationAutomationUsageWork managementProject managementAnalyticalWorkflowmicrosoftJIRASalesforce

Job description Position: SAP EPPM Consultant Experience: 8+ years Notice Period: Immediate joiners Job Location: Remote / Dubai onsite Role: Consultant Employment Type: Contract SAP EPPM Consultant is needed to support the implementation and optimization of SAP Enterprise Portfolio and Project Management (EPPM) solutions. hands-on expertise in SAP S/4HANA and a strong understanding of project systems (PS), portfolio management, and integration with other SAP modules. Below are role requirements. Support end-to-end SAP EPPM implementations including blueprinting, configuration, testing, go-live, and support. Collaborate with business stakeholders to understand requirements and translate them into SAP solutions. Configure SAP Project System (PS), Portfolio and Project Management (PPM), and associated EPPM components. Integrate EPPM with modules such as SAP FICO, MM, PM, and SD Design project structures (WBS, networks, activities), milestones, and cost planning functionalities. Define and implement project reporting and dashboard solutions using Fiori apps or embedded analytics. Conduct workshops and user training sessions. Ensure system compliance with organizational policies and project governance. Provide post-go-live support and system optimization. Required Skills and Qualifications: Minimum 8 years of SAP experience with at least 3 years in SAP EPPM (PS/PPM). Strong understanding of SAP PS objects: WBS, Network, Activities, Milestones, Project Stock, etc. Good knowledge of portfolio and resource management processes. Experience in SAP S/4HANA (1909 or higher preferred). Proficient in integration points with FICO, MM, PM, and SD. Knowledge of Fiori apps relevant to Project and Portfolio Management. Excellent communication and stakeholder management skills. Role: Functional Consultant Industry Type: Telecom / ISP Department: Consulting Employment Type: Full Time, Permanent Role Category: IT Consulting Education UG: Any Graduate PG: Any Postgraduate Key Skills SAPProject managementproject governanceWBSResource managementStakeholder managementPortfolio managementAnalyticsFICOCost planning