Job description AB teams on tasks that require human intervention. Primarily, team verifies legitimacy of potential customers to onboard business/corporate customers at Amazon platform providing additional benefits such as bulk ordering, expedited delivery etc. In order to protect platform from abusive actors, team combines technology, machine learning and human ingenuity to identify threat vectors that can be utilized to perpetrate abuse. Team seamlessly develop mechanisms to reduce the impact of abuse. Alongside, we assist WW AB team on manual tasks in order to reduce cost to serve while improving efficiency and maintaining the highest quality standards. If you are one who is self-driven, look for new challenges and strive to raise standard under a fast-moving environment, all you need is the ABBO platform. We are inviting applications for the Investigation Specialist (German Language Support) position, where you will interact with German -speaking customers and internal ABV operations to meet business requirements. The ideal candidate should demonstrate excellent decision-making abilities, strong verbal and written communication skills in German, and analytical problem-solving capabilities. Graduate in any discipline is required. Proficiency in German language (written and spoken) - Minimum requirement: Graduate/Advance Diploma/ B1+ Certification in German Ability to call customer in German language with fluency and accuracy Excellent interactive skills, with the ability to write communicate complex issues appropriately and evidently to both internal and external stakeholders. Proactive, self-disciplined, quick-learning, diligent and detail oriented. Effectively prioritizes work time to ensure quality and fulfills department standards for time spent. Willingness to take initiatives responsibilities to reduce customer efforts. Strong verbal and written communication skills in German for investigative and operational matters. Creative and analytical problem solvers with a passion for operational excellence. Experience with Microsoft Office, including Outlook, Word, and Excel. Ability to engage with internal/external customers in German language confidently. Experience in customer call using German language read more Key Skills Quality standardsOperational excellenceAnalyticalMachine learningInvestigationManager TechnologyManagementMS OfficeGerman languageRecruitment

Job description Want to apply your research and survey design skills to build insights and shape business strategies for Amazon across different businessesThe Customer Experience Strategy organization is looking for a highly motivated, creative and curious individual to join our Customer NPS team in Bangalore. Our vision is to make Amazon Pay as the most trusted, convenient and rewarding Payment Experience in the market. As a Program Associate you will conduct NPS across multiple product lines (e.g. Travels, bills payment, UPI etc.). The insights you generate will have a direct impact on how product teams can shape customer experience improvement initiatives. With a dynamic, innovative and diverse environment, this role will provide you with ample opportunities to constantly build your skill set and address new challenges while you help Amazon to achieve its vision: to be Earths Most Customer-Centric Company. The right candidate will be excited about the opportunity to be our customer insights evangelist and influence customer experience on Amazon! Roles Responsibilities: As an associate, the candidate will work closely with product, program, marketing and BI team for smooth running of the NPS program. The candidate will be expected to have a high bar in managing the stakeholders across multiple teams within Amazon. The role will cover: A) Managing end to end operations of the program and stakeholder B) Preparing, maintaining and publishing results via advanced dashboards or tableau for leadership C) Coordinating with stakeholders for smooth running of workflows D) Improvement automation of manual processes E) Working effectively independently in a fast-paced environment - Bachelors degree in Computer Science, Engineering, Operations Research, Math, or related discipline - Proficiency in Excel and basic knowledge of SQL preferred - Strong Analytical skills - has ability to start from ambiguous problem statements, identify and access relevant data, make appropriate assumptions, derive meaningful insights and draw conclusions relevant to the business problem. - Communication skills - ability to communicate efficiently (written and spoken) in English. - Demonstrated ability to communicate complex technical problems in simple plain stories. - Ability to present information professionally concisely with supporting data. - 2+ years experience with E-Commerce, Retail and Business Analytics would be an advantage - Basic knowledge of SQL - Basic knowledge of Python read more Key Skills Computer scienceProgram AssociateAnalytical skillsOperations researchAutomationPublishingBusiness analyticsCustomer experienceSQLPython

Job description Want to apply your research and survey design skills to build insights and shape business strategies for Amazon across different businessesThe Customer Experience Strategy organization is looking for a highly motivated, creative and curious individual to join our Customer NPS team in Bangalore. Our vision is to make Amazon Pay as the most trusted, convenient and rewarding Payment Experience in the market. As a Program Associate you will conduct NPS across multiple product lines (e.g. Travels, bills payment, UPI etc.). The insights you generate will have a direct impact on how product teams can shape customer experience improvement initiatives. With a dynamic, innovative and diverse environment, this role will provide you with ample opportunities to constantly build your skill set and address new challenges while you help Amazon to achieve its vision: to be Earths Most Customer-Centric Company. The right candidate will be excited about the opportunity to be our customer insights evangelist and influence customer experience on Amazon! BASIC QUALIFICATIONS Bachelors degree in Computer Science, Engineering, Operations Research, Math, or related discipline Proficiency in Excel and basic knowledge of SQL preferred Strong Analytical skills - has ability to start from ambiguous problem statements, identify and access relevant data, make appropriate assumptions, derive meaningful insights and draw conclusions relevant to the business problem. Communication skills - ability to communicate efficiently (written and spoken) in English. Demonstrated ability to communicate complex technical problems in simple plain stories. Ability to present information professionally concisely with supporting data. PREFERRED QUALIFICATIONS Experience in working with Excel 2+ years experience with E-Commerce, Retail and Business Analytics would be an advantage Basic knowledge of SQL Roles Responsibilities: As an associate, the candidate will work closely with product, program, marketing and BI team for smooth running of the NPS program. The candidate will be expected to have a high bar in managing the stakeholders across multiple teams within Amazon. The role will cover: A) Managing end to end operations of the program and stakeholder B) Preparing, maintaining and publishing results via advanced dashboards or tableau for leadership C) Coordinating with stakeholders for smooth running of workflows D) Improvement automation of manual processes E) Working effectively independently in a fast-paced environment - 1+ years of sales experience - Bachelors degree - Excel Knowledge read more Key Skills Computer scienceProgram AssociateAnalytical skillsOperations researchAutomationPublishingBusiness analyticsE-commerceCustomer experienceSQL

Job description We are building out the core infrastructure of Kosh. - Python - Django - Design and Implement APIs. - Automate operations flow as much as possible. - Build out a state-of-the-art communications platform. - Should be from IIT. Role: IT & Information Security - Other Industry Type: FinTech / Payments Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT & Information Security - Other Education UG: B.Tech/B.E. in Information Technology Key Skills Skills highlighted with ‘‘ are preferred keyskills DjangoPythonSQL Python FrameworkCodingDjango Framework

Job description Role & responsibilities Understands SIEM tools (Sentinel ) functionality and logic behind creating rules and filters, integrating with different solution based on client security policy and requirements e.g. AV software, IDS, IPS etc... Good TCP /IP concepts Good understanding on Vulnerability Management tools such Nessus, Qualys Guard Diagnosing and resolving issues and problems with the clients information technology systems involving several processes. Act as a point of escalation for L1Team Members Develop/Fine Tune Use Cases Monitor logs and security events across network infrastructure. Log, monitor, investigate, and report on access violations. Provide log analysis to provide views of misuse, fraudulent or malicious activities. Provide updates as the incident progresses through the incident response process as requested by client. Support security incident response processes in the event of a security breach by providing logging and audit information and by providing incident reporting. Coordinate with client Information Security and Capgemini activities required to respond to security incident notifications received from Capgemini. Implement and manage a security incident management process according to the Security Policy. Maintain a security corrective action tracking methodology. Coordinate notification of security incident occurrence with client. Provide periodic trending problem reports. Create and maintain a Security Incident log that is also provided to client Information Security to facilitate historical analysis. Assist investigators of security incidents involving the client Sites and other locations, document findings, and coordinate resolution. Investigating causes, analyzing and diagnosing the problem and repairing or providing detailed alternative solutions Technical Experience: - 1: Experience in SIEM tools, Strong working experience in SIEM ES 2: Team management Incident handling skills, use case management, risk assessment 3: SOC operations for very large enterprises 4: Security Analytics skills is added advantage 5: Should have excellent customer handling skills Professional Attributes: 1: Good verbal communication skills to connect with customers at varying Levels of the organization methods 2: Ability to operate independently and make decisions with little or no supervision. Educational Qualification: Bachelor or college degree in related field or equivalent work experience Role: Cyber Security Industry Type: IT Services & Consulting Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Security Education UG: B.Tech/B.E. in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills Fine TuningSentinelUse Cases Incident ResponseRisk AssessmentSIEM ES

Job description Responsibilities: Manage customer queries via phone, email & chat Ensure timely resolution of complaints Maintain high levels of customer satisfaction Handle client calls with professionalism Excellent communication skills, written and verbal Role: Customer Service Industry Type: Courier / Logistics Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer Handling Handling Customer QueriesEnglishSolving QueriesCustomer SatisfactionHandling Client CallsHindiComplaint HandlingCustomer ManagementCustomer QueriesQuery Resolution

Job description KPMG India is looking for Senior - Human, Health & Social Service to join our dynamic team and embark on a rewarding career journey. The Senior Human, Health & Social Service Specialist plays a crucial role in coordinating and managing various programs and services aimed at enhancing the well-being and social welfare of individuals within the community. This position requires a deep understanding of human services, health care, and social support systems, as well as strong leadership and organizational skills. Responsibilities : Program Development : Collaborate with stakeholders to identify community needs and develop programs and services to address those needs effectively. This includes researching best practices, assessing community resources, and designing innovative solutions. Program Management : Oversee the implementation and day-to-day operations of human, health, and social service programs. This involves developing program budgets, allocating resources, and ensuring compliance with regulatory requirements. Team Leadership : Provide guidance and support to a team of professionals, including social workers, health care providers, and community outreach workers. Foster a collaborative work environment and promote professional development opportunities. Community Outreach : Build and maintain relationships with community organizations, government agencies, and other stakeholders to facilitate collaboration and maximize the impact of programs and services. Client Support : Ensure that individuals receiving services are provided with the necessary support and resources to improve their health and well-being. This may involve conducting assessments, developing care plans, and connecting clients to relevant services. Data Management : Collect and analyze data to evaluate program effectiveness and identify areas for improvement. Prepare reports and presentations to communicate findings to stakeholders and funders. Compliance : Ensure that programs and services adhere to relevant laws, regulations, and ethical standards. Stay informed about changes in policies and procedures that may affect service delivery. Role: Healthcare & Life Sciences - Other Industry Type: Financial Services Department: Healthcare & Life Sciences Employment Type: Full Time, Permanent Role Category: Healthcare & Life Sciences - Other Education UG: Any Graduate PG: Any Postgraduate Key Skills NetworkingSocial serviceFocusManager Technologyprofessional servicesinternational clients

Job description In this role, you will: Perform moderately complex operations duties in support of either a service center or department environment Require considerable knowledge of company personnel policies and practices Collect data and prepare related operational reports Prepare input forms for automated data processing system Utilize the company's internal operations to perform duties Coordinate projects Furnish information to authorized persons Provide guidance to all levels of employees regarding personnel policies and procedures requiring some policy interpretation Required Qualifications: 2+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. Desired Qualifications: 2+ years of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience. Basic understanding of AML, KYC, or the BSA act is preferred. Fraud related intelligence; Operational maintenance. Role: Research Analyst Industry Type: IT Services & Consulting Department: BFSI, Investments & Trading Employment Type: Full Time, Permanent Role Category: Trading, Asset & Wealth Management Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills operations support AMLCredit AnalysisKYCUnderwritingOperational maintenance

Job description Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. Job Title: Order Management Billing Analyst II Location: Bangalore Responsible for the following major activities: Coordination of order processing and billing activities for Order Management contracts Supervision and daily task management of Customer Advocate Team that oversees the following areas: Obtaining and reviewing legal agreement for completeness of terms and conditions for maintenance billing Maintaining of equipment database and processing, updating movements, additions and cancellations Invoicing that covers invoice preferences and validation of revenue recognition criteria which triggers invoices in the system Adhering to the procedures in compliance with NCR Voyix policies Reconciliation and reporting that covers monthly verification of revenue data, providing corrections, and clarifications of reported results Archiving and record retention in accordance with NCR Voyix policies and NCR Voyix practices Providing internal and external audit support as requested Qualifications: Education: Bachelor s degree in Finance, Accounting, Business Administration, or a related field. Experience: Minimum of 1 year of experience in Order Management and Billing, preferably within a global or multinational company. Basic Qualifications Ability to Work collaboratively with other team members (Business Teams, outsourced OM operations plus Customer) Strong problem solving and customer service skills Ability to communicate well with all involved parties on different level of the process Dedication Strong sense of accountability High sense of urgency Must possess a passion for delivering excellent service and problem solving Language : English, Japanese ( Mandatory) Preferred Qualifications Outsourced exposure or experience preferred Global/Multi-Country experience strongly preferred Analytical skills Role: Accounts Receivable Executive Industry Type: IT Services & Consulting Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Accounting & Taxation Education UG: Any Graduate PG: Any Postgraduate Key Skills Order managementOperational excellenceExternal auditReconciliationBillingRevenue recognitionCustomer serviceOrder processingJapaneseRecruitment

RETIREMENT PLANNING- SPECIALIST From 2 to 6 year(s) of experience ? Not Disclosed by Recruiter Bengaluru LOGIN TO APPLY Apply without Registration Posted: Few Hours AgoOpenings: 10Job Applicants: Less than 10Job Views: 34 Job Description Role & responsibilities Mandatory 12 months of Retirement Services expertise along with knowledge in one or more of following: 1. Defined Benefits Operations (E.g. - Benefits calculations, Benefits Review), Benefits Calculation for Retirement, Termination, Disability, Death, Divorce, Proficiency in MS Excel, and experience in performing manual calculations . 2. ERISA Compliance - US Retirement Plan Testing & Reporting experience. Form 5500 responses to auditor questions a) Preparing responses to external auditor questions on the data provided to them in the plan's year end trust statement and supplemental reports. 3. Money In and Loans a) Must have experience in handling money in & Loan related activities, i.e., Check processing, contribution, loan initiation, Loan repayments , Reamortization etc. 4. Disbursements: Distributions/Disbursements such as Hardship withdrawals, QDRO, RMD, In-service distributions, loans or experience in processing 401K contribution, loan repayments etc. • Industry certifications (ASPPA RPF) will be added advantage • Data Entry & Quantitative Decision Making • Regularly displays the concepts of teamwork, accountability, and prioritization. • Makes decisions within guidelines, balancing risk, and service needs, seeking assistance from manager as necessary • Understanding of business rules • Understanding task requirements • Handling tasks and providing resolution within TAT • Staying current with knowledge of products/ processes & services offered by the client • Ensure full adherence to all the quality parameters. • Ensure 100% adherence to schedule. • Meet & exceed defined targets Role:Customer Service Salary: Not Disclosed by Recruiter Industry:IT Services & Consulting Department:Customer Success, Service & Operations Role Category:Customer Success, Service & Operations - Other Employment Type:Full Time, Permanent Key Skills Retirement PlanningBenefits calculations Education UG:Any Graduate Company Profile Mphasis Mphasis Limited Company Info View Contact Details +