Job description Tech Mahindra - Malad, Mumbai is hiring FRSHERS for UK Retention Voice Process. Eligibility : HSC/Graduates with Excellent Communication Skills Candidates should be comfortable in working from Office. Transportation Boundary- (Churchgate to Virar, CST to Thane, CST to Vashi) Transportation facility within boundaries. (Home Pickup OR Drop between 8PM to 7AM) Location: Mumbai, Malad (W) Process: UK Retention Voice Process. Designation: Customer Relations Advisor. IMMEDIATE JOINING. CANDIDATES WITH GOOD COMMUNICATION SKILLS, DO NOT MISS OUT THE OPPORTUNITY INTERESTED CANDIDATES CAN CALL/WHATSAPP CV TO one or all of the below contact numbers - Yash 7620636678 OR Shivika 6392610458 Regards, HR Team- Tech Mahindra Ltd. Role: Customer Retention - Voice / Blended Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills voicegood communication BPOCustomer ServiceFluent EnglishQuick LearnerGraduatesSmartMumbaiVerbal CommunicationFlexibleRotational ShiftHSCStrong Communication SkillsInterpersonal Skills

Job description Tech Mahindra - Malad, Mumbai is hiring FRSHERS for US Voice Process. Eligibility : HSC/Graduates with Excellent Communication Skills Candidates should be comfortable in working from Office. Transportation Boundary- (Churchgate to Virar, CST to Thane, CST to Vashi) Transportation facility within boundaries. (Home Pickup OR Drop between 8PM to 7AM) Location: Mumbai, Malad (W) Process: US Voice Process. Designation: Customer Relations Advisor. IMMEDIATE JOINING. CANDIDATES WITH GOOD COMMUNICATION SKILLS, DO NOT MISS OUT THE OPPORTUNITY INTERESTED CANDIDATES CAN CALL/WHATSAPP CV TO one or all of the below contact numbers - Diya 7738138011 OR Akansha 7353199726 Regards, HR Team- Tech Mahindra Ltd. Role: Customer Retention - Voice / Blended Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills voicegood communication BPOCustomer ServiceFluent EnglishQuick LearnerGraduatesSmartMumbaiVerbal CommunicationFlexibleRotational ShiftHSCStrong Communication SkillsInterpersonal Skills

Job description Caring for the world, one person at a time has encouraged and united the people of Johnson & Johnson for over 125 years. We embrace research and science -- bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world. With more than $82 billion in 2019 sales, Johnson & Johnson is the world's most comprehensive and broadly-based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices markets. There are more than 265 Johnson & Johnson operating companies employing approximately 132,200 people and with products touching the lives of over a billion people every day, throughout the world. If you have the talent and desire to touch the world, Johnson & Johnson has the career opportunities to help make it happen. Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer. Global Audit and Assurance (GA&A) is a global organization of approximately 180 employees. GA&A provides independent, objective assurance and advisory services crafted to contribute and improve J&Js operations and to assist management in maintaining compliance with government and industry regulations, mitigate risk and achieve operational excellence. It assists management in ensuring the appropriate design and effective execution of a system of financial & information management internal controls, compliance with government & industry regulations, and operational excellence through adherence to enterprise standards & best practices GA&A helps J&J accomplish its objectives by bringing a detailed, disciplined approach to evaluate and improve the efficiency of governance, risk management and control processes. The Lead Specialist Audit & Investigations will have complete ownership and accountability for Sensitive Issue Investigations, ABAC (anti-bribery anti-corruption) process reviews, and risk based reviews in the Asia Pacific region, and will be able to make a significant impact within the Johnson & Johnson Global Audit & Assurance Group, as well as to Johnson & Johnson. Key Responsibilities: Technical Knowledge: Independently lead sophisticated sensitive issue investigations into alleged fraud, conflicts of interest, financial reporting, etc. primarily in India, but could involve investigations in other Asia Pacific countries. Deliver clear and concise written investigation reports to Audit leadership in a timely fashion. Lead anti-bribery anti-corruption (ABAC) process reviews and risk -based reviews throughout the Asia Pacific region, including both at Johnson & Johnson and third-party entities. Reviews of processes and controls to help ensure J&J operating companies and related third parties are in compliance with FCPA, HCC and GCC guidelines and regulations. Present clear & succinct verbal & written audit observations and recommendations to local Company leadership Manage audit workflows and team members to ensure that audit deliverables are achieved completely and accurately. Assess compliance gaps and risk trends across multiple audits and partner with the J&J Law department, Healthcare Compliance, and Global Audit leaders to flag emerging risks for senior business leadership. Perform and leverage data analytics to improve audit procedures Make a positive contribution to organizational health by participating in Global Audit & Assurance organizational initiatives whenever possible. Ad-hoc duties as required. Communication: Communicates clearly to management, staff, and peers both verbally and in writing. Communicates effectively with upper levels of management and leadership as needed. Works directly with attorneys, compliance personnel and key external partners. Collaboration: Fosters a culture of openness, teamwork, and a positive work environment. Partners well

Job description The Underwriter reviews, conditions, and underwrites mortgage loans in accordance with established policies and procedures and appropriate guidelines/ examines all documentation for accuracy and completeness. JOB FUNCTIONS AND RESPONSIBILITIES Review and analyze the mortgage loan application to ensure eligibility, accuracy, completeness, and compliance with internal and regulatory guidelines to minimize risk factors. Review all required loan data, reports, and inspections to insure the collateral is acceptable to investor and the company. Responsible for making independent decisions regarding acceptance and risk of loans according to HUD, company, and investor guidelines. Provides final approval underwriting of mortgage loans - Conventional, FHA, VA, Reverse, Correspondent lending. Know we'll about Non-Delegated Correspondent Lending Underwriting process . Appraisal review process knowledge is an added advantage. Complete assigned tasks within the defined Average Handling Time (AHT) to meet the BU required Turn Around Time (TAT) along with Quality scores. Work with staff and management to find solutions on escalated loans. May be requested to make recommendations for improving Internal Audit s policies and practices. Manage loans by using all functions of Encompass. Effectively communicate underwriting decisions with processors and advisors Maintain high level of customer service and communication with other departments. EDUCATION / EXPERIENCE bachelors degree or equivalent of fifteen years of education mandatory Minimum of 2 years of experience in Mortgage Underwriting with thorough knowledge of Financial and nonfinancial supporting documentation, Income calculations, Asset/ Liabilities & Appraisal verification, Credit report review. Knowledge about risk and compliance in Lending especially the FNMA & FHLMC Underwriting standards. Knowledge about Underwriting procedures of Conventional, Correspondent Lending, Reverse mortgage, FHA, VA (Government loans) underwriting WORK SCHEDULE OR TRAVEL REQUIREMENTS Ready to do any shifts including night shift as per Business unit requirements. Ready to travel to office for training and other learning work related activities as per Business unit requirements. Role: Underwriter Industry Type: Financial Services Department: BFSI, Investments & Trading Employment Type: Full Time, Permanent Role Category: General Insurance Education UG: Any Graduate PG: Any Postgraduate Key Skills TrainingLoansManager Internal AuditMortgage loansComplianceMortgageUnderwritingFinanceCustomer servicemortgage underwriting

Job description Role Overview: This role is structured to provide holistic exposure across various business functionscorporate, R&D and manufacturingthrough active participation in strategic projects and key business operations. The position enables high-impact contributions while allowing individuals to discover their best-fit functional area. You will be working with either one of our business units or functions. Your Key Performance Indicators (KPIs) and deliverables will be defined specifically based on that department's goals and priorities. Key Responsibilities: Business Analysis: Conduct market research, evaluate performance data, and generate actionable insights to support strategy and operations. Process Improvement: Identify process bottlenecks and work with stakeholders to recommend and implement productivity-enhancing solutions. Stakeholder Management and Cross-Functional Contribution: Collaborate across departments—corporate functions, manufacturing, and R&D—for seamless execution and alignment. Also, support core business functions and organizational initiatives. Reporting & Dashboards: Develop reports, dashboards, and executive presentations to support data-driven decision-making and business reviews. Digital Tools & Systems: Utilize ERP, CRM, and digital platforms to manage data, track project progress, and optimize workflow efficiency. Market & Consumer Understanding: Conduct consumer research, competitive benchmarking, and product performance analysis to guide functional strategies. Ideal Candidate Profile: Graduate in Business, Engineering, Commerce, or related disciplines Strong interpersonal and communication skills, with a collaborative mindset Analytical thinking and structured problem-solving approach High learning agility and adaptability to work across varied business functions. Familiarity in MS Office Demonstrated initiative and teamwork capabilities. Why Join Crompton: For a trail blazing 36-month stint where you get a chance to learn from experienced industry leaders across functions and product lines A chance to experience the market leading brands and products that have been shaping your homes for generations. A hands-on stint that prepared the foundation for a fulfilling professional career Role: Business Analyst Industry Type: Consumer Electronics & Appliances Department: Data Science & Analytics Employment Type: Full Time, Permanent Role Category: Business Intelligence & Analytics Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Fresher Market & Consumer UnderstandingProcess ImprovementDashboardsReportingBusiness AnalysisStakeholder Management

Job description Facilitate HR process and operations audits according to management policies. Conduct background verification and manage exit procedures. Coordinate with vendors for all statutory compliance related to PF, PT, ESI, Superannuation, and Gratuity. Implement the latest amendments and notifications pertaining to labor and employment law at an organizational level and manage labor inspections. Maintain compliance under the Factories Act, 1948. Manage service level agreements and client contracts to ensure compliance with HR statutory regulations. Provide support and clarification to relevant stakeholders regarding applicable laws. Compliance under Industrial Act, Wage Code, and Motor Vehicle Act, including the registration of the same. Coordinate monthly submissions of onsite labor compliance audits, including Indemnity Bond Undertaking Letter, Declaration Letter, and Compliance Certificates, and prepare audit reports. Manage service level agreements and client contracts to ensure compliance with HR statutory regulations. Provide support and clarification to relevant stakeholders regarding applicable laws. Track HR compliance and update changes in employment and labor laws on the online portal. Coordinate monthly submissions of onsite labor compliance audits, including Indemnity Bond, Undertaking Letter, Declaration Letter, and Compliance Certificates, and prepare audit reports. Collaborate with the legal team, Driver Management team, HR Business Partners, and other stakeholders to implement HR compliance solutions Please share your updated CV on Talent.Destination@greenline.in Role: HR Operations - Other Industry Type: Courier / Logistics (Logistics Tech) Department: Human Resources Employment Type: Full Time, Permanent Role Category: HR Operations Education PG: MBA/PGDM in HR/Industrial Relations Key Skills Skills highlighted with ‘‘ are preferred keyskills Contract Labour ActLabour LawsHr Compliance Labor ComplianceCompliancePF ActESICLWFFactory ActGratuity ActBonus Act

Job description Role & responsibilities Develop Standard Operating Procedures (SOPs) for YouTube channel operations, covering publishing workflows, minimizing deviations. Map and document current-state processes, identify inefficiencies or bottlenecks, and lead transformation initiatives to improve speed, quality, and scalability. Collaborate with cross-functional teamsincluding content support, marketing, and category teamsto ensure seamless execution and alignment on best practices. Implement quality control mechanisms to ensure adherence to guidelines, brand standards, and operational benchmarks across different platforms. Introduce tools, templates, and dashboards to enhance visibility, track KPIs, and support decision-making for YouTube channel growth and optimization. Champion a culture of continuous improvement by conducting periodic process reviews, soliciting feedback, and benchmarking against industry best practices. Lead change management efforts to onboard teams to new systems and processes, ensuring high adoption and minimal disruption. Establish productivity metrics for all channel managers, ensuring clear performance indicators that align with overall business objectives. Track and report on the productivity of channel managers, providing actionable insights to drive efficiency, improvement, and scalability. Collaborate with channel managers to establish measurable goals and ensure consistency in the execution of YouTube channel operations Preferred candidate profile 5+ years in process excellence, operations, digital content management, or transformation roles; experience with YouTube or digital video platforms strongly preferred. Proven experience in process design, SOP development, and change management. Familiarity with project management software (e.g., Asana, Jira) Good working expertise of Microsoft Excel Excellent communication and facilitation skills; able to align diverse stakeholders and drive cross-team collaboration. Lean, Six Sigma, or other process improvement certification is a plus. Role: Process Excellence / Six Sigma Manager Industry Type: Film / Music / Entertainment Department: Quality Assurance Employment Type: Full Time, Permanent Role Category: Business Process Quality Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Operational ExcellenceProcess ImprovementProcess ExcellenceLean Six Sigma Continuous ImprovementSix Sigma Black Belt

Job description 1) Job Purpose Lead engagement & qualification- Proactively reach out to all digital leads in a timely manner. Effectively engage with prospects to identify and qualify sales opportunities for the funnel. Partner conversion and co-ordination management- Share qualified opportunities with appropriate partners for follow-up. Regularly coordinate with partners to track lead progress and ensure timely conversions. Actively drive conversions through effective communication and monitoring. Chat inflow management- Manage incoming chat inquiries from potential customers, ensuring prompt and professional responses. Provide accurate and detailed product information to address customer needs. Maintain a high standard of customer satisfaction through excellent service. 2) Job Context & Major Challenges: Job Context: -Driving Business in assigned geography through appointed channel partner. Also focus on developing channels, providing training to channels manpower to drive business. Engage influencer (Builder, Architect, Interior decorator) and maintain profitable relation with them. Ensuring adherence of quality parameter at partners factory while manufacturing of product and service delivery to customer. 3) Key Result Areas/Accountabilities & its Supporting Actions Sales consultation & support Video consultation Inbound and Outbound calls handling Communication of value proposition to drive conversion Identification of high potential lead and active follow-up with partners to drive conversion Complaints handling Resolve customer service problems from all sources. Adhering to the TaT set. Work closely with external and internal stakeholder and ensure all complaints are resolved withing TAT Monitor client complaints to identify patterns and institutionalize processes to lessen recurring issues Fabricator Management Maintaining a strong relationship with the fabricator community Monitoring SLA, Ensure all leads/complaints are follow-up timely by Fabricators and status is updated in Zoho Enable the Fabricator & the Sales team to generate Revenue and profitability to the most potential Warranty & AMC management Issuance of warranty and AMC Sale of AMC and other related products Address warranty claims Execution support for AMC, Warranty and other products Call Center Management Ensuring all SLAs are met and reporting is done Monitoring all the leads from the source point to the end conclusion and convert to Sales. Take care of all escalations and other relevant service issues of the customers . Creating a follow up and follow through culture with the customers with regular updates Ensuring seamless coordination between all external partners Develops working knowledge of industry regulations, restrictions, and laws, and ensures service department adheres to all regulation Continual enhancement, upgrade of the call center Role: Customer Success Associate Industry Type: Metals & Mining Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: B.Com in Any Specialization, B.Sc in Any Specialization, B.B.A/ B.M.S in Any Specialization, B.A in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer RelationshipCommunication Skills Call Center ManagementSales SupportAmcSales ConsultingComplaint HandlingFabricator Management

Job description Job Opportunity at Capita Position: Customer Service Executive Blended (Voice & Chat) Domain: UK-based Logistics Location: Vikhroli (W), Mumbai Work Mode: Work from Office Shift: UK Shifts (2 Rotational Offs) Key Responsibilities: Handle customer interactions via voice, chat, and email Resolve logistics-related queries efficiently Maintain high levels of customer satisfaction Adhere to process guidelines and quality standards Eligibility Criteria: Qualification: HSC/ Graduate Fresher or Experience Skills: Excellent communication skills, customer-centric approach, adaptability to UK shift timings Salary: Based on last drawn salary Contact Person - Vaishnavi - 7304687873 Walk-in Venue: Capita India Pvt. Ltd. Plant No. 6, Godrej & Boyce Compound Pirojshah Nagar, LBS Marg Vikhroli (W), Mumbai - 400079 Role: Voice / Blended - Other Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Voice Process Blended ProcessInbound ProcessCustomer ServiceInternational Call CenterInternational Chat ProcessVoice SupportChat ProcessInbound Voice ProcessInternational ProcessWeb ChatVoiceUK ProcessInternational BPO

Job description We’re hiring a Visa Executive in Mumbai (2–6 yrs exp). Handle visa processing, documentation & client coordination. Strong knowledge of tourist/business visas required. Role: Front Office Industry Type: Travel & Tourism Department: Administration & Facilities Employment Type: Full Time, Permanent Role Category: Administration Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Visa ProcessingVisa OperationsVisa Counselling Visa FilingVisa Support