Job description Manage and execute the Incident Management process in a consistent and compliant manner to allow for prompt restoration of service for multi-user issues. Manage and execute the Problem Management process to ensure root cause is identified and remediated Ensure data integrity in systems of record to ensure issues are captured accurately Support Change management process This role is responsible for adherence to policies and procedures as we'll as performance expectations and is counted on to recommend and contribute to process improvements JOB FUNCTIONS AND RESPONSIBILITIES Incident Management Act as point of contact for all Major Incidents Take full ownership and accountability for the Incident Management process Determine what resources and expertise are required to resolve the major incidents and engage the teams using the set protocol Work towards quick recovery of incidents by bridging gaps between technical tracks Responsible to restore normal service operation as quickly as possible to minimize the impact to business operations Accountable for global service management, timely communication & escalation to right stakeholders Communicate progress in a timely manner and manage Business expectations during the crisis Responsible for service management tools to efficiently manage the IT environment and business services Ensure post review of exception changes to evaluate if the change addressed a real or a perceived exception condition Being proactive in picking up shift left activities from various tracks to help reduce the MTTR Support functions and Global Technology Infrastructure Services teams Problem Management Accountable for reducing recurring incidents and identifying underlying causes of IT incidents through problem management Use specific information from driving major incidents to drive technical teams to stronger RCAs and corrective actions Work on proactive problem management - ticket reduction, process enhancements Review and evaluate Problem Management records in progress Establish and govern the proactive element with a goal of identifying and capture preventative actions via a robust problem management process through resolution and root cause Facilitate root cause analysis discussion through scheduled meetings Update problem record with status of review and follow up on outstanding Improve overall service which will reduce the frequency of repeated incidents Explore opportunities for maximizing IT Service to achieve full efficiency and ROI from company resources bachelors degree is preferred EDUCATION / EXPERIENCE To perform this job successfully, an individual must have the following education and/or experience: Required: Financial and/or Mortgage industry expertise preferred Accreditation/Certification in ITIL service management framework a plus 7 or 8 years of previous IT Service Management experience required Personable and enjoy interacting with others Familiar with fundamental principles of ITIL and SLAs preferred Good problem-solving skills; Ability to visualize a problem or situation and think abstractly to solve it Familiar with multiple aspects of Enterprise technology from end to end Exceptional written and oral communication skills, with strong ability to log tickets that tell the complete story Exceptional interpersonal skills, with a keep ability to listen and question Fluent English skills Experience dealing with customers during issue resolution and operating under pressure Excellent communication skill to drive routine communication of status to senior management and customer . KNOWLEDGE, SKILLS, AND ABILITIES Strong communication skills: verbal, written, facilitation Technical understanding with ability to communicate technical impact, technical solutions, root cause and corrective actions into business language Strong ability to work in an ambiguous, changing environment Strong ability to work under pressure and tight deadlines Technical understanding with ability to translate into business concepts Solid understanding of the organization s business and how IT cont

Job description Education: Bachelors degree in Commerce, Marketing, or a related field Job Summary We are seeking a highly organized and detail-oriented Sales Executive to support our sales team in driving revenue growth. The successful candidate will coordinate sales activities, manage administrative tasks, and provide critical support to ensure seamless sales operations. Key Responsibilities Manage sales database, update customer information, and track sales performance Prepare sales reports, presentations, and proposals Prepare quotations, sales orders, and invoices, including export invoices and documentation Develop and maintain strong relationships with customers Provide sales support, answer customer inquiries, and resolve issues Collaborate with cross-functional teams, including marketing and customer success Stay up to date with product knowledge and industry trends Requirements Bachelors degree in Business Administration, Marketing, or a related field 1-2 years of experience in sales coordination or a related role Excellent communication, organizational, and time management skills Requirement for urgent joining Preferred Qualifications Industry-specific knowledge and certifications (if applicable) Second language proficiency (if applicable) What We Offer Competitive salary Opportunities for career growth and professional development Comprehensive training and support Collaborative and dynamic work environment Recognition and rewards for outstanding performance Role: Direct Sales Executive Industry Type: Chemicals Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales Education UG: B.B.A/ B.M.S in Management, Any Graduate PG: Any Postgraduate Key Skills Business administrationTrainingAdministrationSalesSales operationsTime managementSales coordinationSales ExecutiveManagementSales support

Job description Max Life Insurance Company Limited is looking for Deputy Manager to join our dynamic team and embark on a rewarding career journey Assist the Manager in the day-to-day operations of the business, including setting goals, developing strategies, and overseeing the work of team members Take on leadership responsibilities as needed, including managing team members and making decisions in the absence of the Manager Identify and address problems or challenges within the business, and develop and implement solutions Collaborate with other departments and teams to ensure smooth and efficient operations Maintain accurate records and documentation Contribute to the development and implementation of business plans and goals Role: Branch Sales Manager (B2B) Industry Type: Insurance Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Enterprise & B2B Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills insuranceproject managementteam managementdocumentationprogram managementbusiness analysisbusiness developmentmarket researchsaleslife insurancemarketingoperationsstrategy developmentproduct managementleadershipcommunication skills

Job description Inside Sales Specialist - Lead Generation Location: Mumbai (Marol) Experience: 3-5 Years Department: Sales Business Development Industry: Software Product / ERP (Logistics Supply Chain) Employment Type: Full-Time, Permanent About Softlink Global: Softlink Global is a leading provider of innovative software solutions for the logistics and supply chain industry. With a global footprint and a strong customer base in over 45 countries, we re transforming how logistics businesses operate through our flagship ERP solution Logi-Sys . Role Overview: We are looking for a dynamic and self-motivated Inside Sales Executive with a strong focus on lead generation. The ideal candidate will be responsible for identifying and qualifying potential customers through targeted outbound campaigns, nurturing leads, and scheduling meetings for the business development team. Key Responsibilities: Identify and generate new leads through cold calling, email campaigns, LinkedIn outreach, and market research Qualify inbound and outbound leads and convert them into potential sales opportunities Maintain and update CRM with accurate and complete information on leads and prospects Schedule meetings and demos for the business development team Collaborate with the marketing team to align lead generation strategies with ongoing campaigns Follow up on past interactions and re-engage cold leads Meet or exceed weekly/monthly targets for qualified leads and meetings scheduled Required Skills Experience: 3-5 years of proven experience in inside sales or lead generation, preferably in B2B SaaS or IT products Strong communication and interpersonal skills Familiarity with CRM tools (e.g., HubSpot, Zoho, Salesforce) Experience with email and LinkedIn outreach tools (e.g., Sales Navigator, Mailchimp, Apollo) Ability to research target markets and identify key decision-makers High level of motivation, adaptability, and result orientation Preferred: Exposure to logistics or supply chain industry will be an added advantage Bachelors degree in Business, Marketing, or a related field Role: Customer Engagement Industry Type: IT Services & Consulting Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Sales Support & Operations Education UG: Any Graduate, B.B.A/ B.M.S in Management PG: Any Postgraduate Key Skills Cold callingSupply chainOutboundERPBusiness Development ManagerMarket researchSchedulingCRMLogisticsSalesforce

Job description The Underwriter reviews, conditions, and underwrites mortgage loans in accordance with established policies and procedures and appropriate guidelines/ examines all documentation for accuracy and completeness. JOB FUNCTIONS AND RESPONSIBILITIES Review and analyze the mortgage loan application to ensure eligibility, accuracy, completeness, and compliance with internal and regulatory guidelines to minimize risk factors. Review all required loan data, reports, and inspections to insure the collateral is acceptable to investor and the company. Responsible for making independent decisions regarding acceptance and risk of loans according to HUD, company, and investor guidelines. Provides final approval underwriting of mortgage loans - Conventional, FHA, VA, Reverse, Correspondent lending. Know we'll about Non-Delegated Correspondent Lending Underwriting process . Appraisal review process knowledge is an added advantage. Complete assigned tasks within the defined Average Handling Time (AHT) to meet the BU required Turn Around Time (TAT) along with Quality scores. Work with staff and management to find solutions on escalated loans. May be requested to make recommendations for improving Internal Audit s policies and practices. Manage loans by using all functions of Encompass. Effectively communicate underwriting decisions with processors and advisors Maintain high level of customer service and communication with other departments. Other duties as assigned. EDUCATION / EXPERIENCE bachelors degree or equivalent of fifteen years of education mandatory Minimum of 2 years of experience in Mortgage Underwriting with thorough knowledge of Financial and nonfinancial supporting documentation, Income calculations, Asset/ Liabilities & Appraisal verification, Credit report review. Knowledge about risk and compliance in Lending especially the FNMA & FHLMC Underwriting standards. Knowledge about Underwriting procedures of Conventional, Correspondent Lending, Reverse mortgage, FHA, VA (Government loans) underwriting WORK SCHEDULE OR TRAVEL REQUIREMENTS Ready to do any shifts including night shift as per Business unit requirements. Ready to travel to office for training and other learning work related activities as per Business unit requirements. Role: Underwriter Industry Type: Financial Services Department: BFSI, Investments & Trading Employment Type: Full Time, Permanent Role Category: Life Insurance Education UG: Any Graduate PG: Any Postgraduate Key Skills TrainingLoansManager Internal AuditMortgage loansComplianceMortgageUnderwritingFinanceCustomer servicemortgage underwriting

Job description To work on loan underwriting and complete the daily target or assignments. Have experience in US Mortgage Underwriting. Working on 4 C s (Credit, Capacity, Capital, and Collateral). Knowledge on Income Calculations (Wage, Self Employed and other incomes). Knowledge on Credit review (liability reconciliations and guideline requirements) Knowledge on Assets/Capital review with guideline requirements. Knowledge in LTV, CLTV calculations, PITI and DTI calculations. Knowledge in Fannie Mae and Freddie Mac guideline requirements. Knowledge in Govt. loans (FHA, VA and USDA) Knowledge on FHA/VA/USDA guideline requirements. Good communication skill. EDUCATION / EXPERIENCE Any degree with US Mortgage Underwriting experience. Role: Non Voice - Other Industry Type: Financial Services Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Non Voice Education UG: Any Graduate PG: Any Postgraduate Key Skills LoansUS mortgagemortgage underwriting

Job description Support in development, maintenance, and customization of ERP systems and databases Collaboration with the German team regarding the management and improvement of existing IT systems Support in planning, coordination, and implementation of international IT projects Handling of incidents and service requests Support of operational business activities Administrative management of the document management system User management in MSD, DMS Management of customer and supplier master data Your profile Bachelors degree in IT / Computer Science Certifications course in ERP systems like SAP, Microsoft Dynamics At least 3-5 years of professional experience Experience in ticket processing Independent working style, solution- and process-oriented thinking and acting Very good English skills in spoken and written Advantageous: Knowledge in various technologies and platforms (eg, cloud, microservices, databases, middleware) Your benefits Electrolysis - Green Hydrogen & Chlor Alkali Technology Provider for a livable planet. Working on Global clients. You will be part of new establishment for upcoming generation. Company believes in Innovation and Employee Empowerment. Excellent work culture Role: Software Development - Other Industry Type: Automobile Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills Computer scienceERPSAPGermanMicrosoft DynamicsDmsManagementMiddlewareUser managementOperations

Job description The Specialist, Correspondence will work with multiple teams within Ocwen, focusing on the coordination required to support Ocwen loan servicing for borrower s correspondence. The Associate will work with various management and internal teams in the fulfillment of daily tasks, analysis, documentation, and testing responsibilities. The Associate will play a key role in operations, performing reconciliation, building control and analytical reports and working with multiple internal customers and build relationships. To be able to work with IT support team for various application changes related to letters. JOB FUNCTIONS AND RESPONSIBILITIES Help monitor and track business unit s response to inquiries, working with various teams to provide timely and thorough responses on root cause analysis, data and other requested information. Creating/automating reports using advanced MS Excel. Assisting management in fulfilling audit requests and remediation actions for various auditing entities as needed. Perform daily, weekly and monthly reconciliation of volume sent by business unit verses that at the print vendors. Drafting various reports for the higher management as per schedule. Other duties as assigned EDUCATION / EXPERIENCE Any graduate with 2-4 years of Experience in working with Mortgage industry. Good Communication Skills is a must Customer centric/focused. Should have strong interpersonal skills and the ability to do multi-task. Should be able to analyze basic data/reports and provide synopsis/summary of process performance Ability to meet deadlines and prioritize critical issues Proficient with Microsoft Word, Excel, Outlook. WORK SCHEDULE OR TRAVEL REQUIREMENTS Should be willing to work night shifts and flexible to another shift (as an when needed) Role: Operations - Other Industry Type: Financial Services Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills remediationRoot cause analysisloan servicingInterpersonal skillsExcelAnalyticalReconciliationManagementmicrosoftAuditing

Job description Bachelors / masters degree in finance / accounting related field 2-3 years experience in financial reporting / controlling / analysis field Understanding of transaction documents such as POs, SOs, Invoices Ability to work on Microsoft Excel / Google Sheets Ability / preference to work in a dynamic / entrepreneurial environment Strong communication skills in English Nice to Have Experience in zoho books or any similar software Interest / willingness to to learn more about the coffee distribution industry Good understanding / knowledge of currency, commodity trading; derivatives trading Benefits Work in an entrepreneurial and ownership driven environment Gain valuable experience on global logistics and supply chains Be integral to the growth of the firm with seniority / management as it grows Role: Finance & Accounting - Other Industry Type: Food Processing Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Finance & Accounting - Other Education UG: Any Graduate PG: Any Postgraduate Key Skills ERPExcelFinancial reportingDerivatives tradingFinancial accountingSchemaFinancial operationsCommodity tradingLogistics

Job description Identify and map out key stakeholders and decision-makers within client organizations (Brands and consulting firms), including relevant CXOs. Reaching out to relevant clients connects to showcase the research products and services of 1Lattice. Identify industry trends, potential clients, and competitive landscape. Responsible for ensuring achievement of sales target through new and existing clients Plan proposals, approaches, pitches and own all business metrics and growth for the assigned line of business/region Maintain existing relationships and continuously focus on revenue generation from cross-sell opportunities Independently hold client meetings, understand the client needs through effective questioning and active listening, followe'd by suggesting the relevant solution/service aligned with the client requirements Having and understanding of how the budget are planned for the execution of projects and own PL Who is a successful applicant 3 to 5 years of experience in B2B sales/consultative sales, MBA preferred Strong understanding of market research/consulting/business intelligence industry Excellent communication and presentation skills, with the ability to effectively negotiate and close a contract independently Operational understanding of how research is conducted across different industry segments and methodologies Understand the different parameters of quality assurance Existing relationship in mid to large corporates across any/multiple sectors Ability to work in a team and enthusiastic about growing the business in a fast-paced start-up environment Role type: In-office, 5 days working Aligned to market Role: Key Account Manager Industry Type: Management Consulting Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Enterprise & B2B Sales Education UG: Any Graduate PG: MBA/PGDM in Any Specialization Key Skills Consultative salesManager Quality AssuranceConsultingMarket researchAccount managementB2B SalesBusiness intelligenceSales AssociateOperationsSales account