Job description Graduate with Excellent Communication skills required in ENGLISH. WORK FROM OFFICE Join the Group for more Updates https://chat.whatsapp.com/GLV91cNxpMP0Mm1C3LO4Gq Job Responsibilities: - 1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. 4. Proper resolution to customer Queries. Job Requirements: Flexibility to work in 24/7 environment Excellent Communications skills required in ENGLISH 6 Months of experience in BPO Graduation Mandatory Salary: 40K CTC 6 Days Working Shift- 9 Hour Rotational AND Afternoon Shifts, For Male (Last shift till 12am) for Females DAY SHIFTS ONLY 6 am to 8 pm (Any 9 Hours window) Location: Noida Interested candidates can WhatsApp to Schedule their interview on the Below mentioned number HR Vanshika Aggarwal Interview Details: Contact Person: HR Vanshika Aggarwal Contact Number: 9211529334 Timing: Monday to Saturday From 10:00 AM to 3 PM. Address: iEnergizer, A-37, GATE NO. 2, Sec- 60, Noida.Near Sector 59 metro station Feel free to refer your friends and share the contact number 9211529334 Role: Customer Retention - Voice / Blended Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Voice ProcessBpo VoiceDomestic BPO CcaInbound ProcessCceInbound CallsVoice SupportInbound Voice ProcessCustomer SupportDomestic Voice ProcessCSEDomestic VoiceCustomer CareDomestic CallingFresher Hiring
Posted 2 hours ago
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Typically responds within 2 days
Job description Join the group for more updates https://chat.whatsapp.com/GLV91cNxpMP0Mm1C3LO4Gq Graduate with Excellent communication skills required in ENGLISH. WORK FROM OFFICE Job Responsibilities: - 1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. 4. Proper resolution to customer Queries. Job Requirements: Flexibility to work in 24/7 environment Excellent Communications skills required in ENGLISH 1 Year experience in BPO Graduation Mandatory Salary: 29300 CTC 25300 IN HAND 5 Days Working Shift- 9 Hour Rotational AND Afternoon Shifts, For Male 24*7 (Last shift 5 pm to 2 am) for Females DAY SHIFTS ONLY 6 am to 8 pm (Any 9 Hours window) Location: Noida sector 60 Interested candidates can WhatsApp to Schedule their interview on the Below mentioned number HR Vanshika Aggarwal Interview Details: Contact Person: HR Vanshika Aggarwal Contact Number: 9211529334 Timing: Monday to Saturday from 10:00 AM to 3 PM. Address: I Energizer, A-37, GATE NO. 2, Sec- 60, Noida. Near Sector 59 metro station Feel free to refer your friends and share the contact number 9211529334 Role: Customer Retention - Voice / Blended Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Inbound Processinternational bpoinbound customer serviceVoice ProcessInbound Voice Process bpoCustomer ServicecceSolving QueriesOutbound ProcessInboundcustomer supportCSETelecallingDomesticDomestic BPOCustomer CareCustomer HandlingDomestic Process
Posted 5 hours ago
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Typically responds within 2 days
Job description Job Title: Team Leader International Process (German Language Support) Location: [Gurgaon] Work Mode: Work From Office (WFO) Working Days: 5 Days a Week Shift: Flexible for 24x7 Environment Job Summary: We are seeking an experienced and dynamic Team Leader with proficiency in German language and a strong background in managing international customer support operations. The ideal candidate will lead a team of 1520 members, driving performance and productivity while maintaining high standards of customer satisfaction. read more Key Skills Skills highlighted with ‘‘ are preferred keyskills attritionteam leadergerman languageshrinkagecsat kpitatteam handlingslaaht
Posted 1 day ago
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Typically responds within 2 days
Job description Job Title: Team Leader International Process (German Language Support) Location: [Gurgaon] Work Mode: Work From Office (WFO) Working Days: 5 Days a Week Shift: Flexible for 24x7 Environment Job Summary: We are seeking an experienced and dynamic Team Leader with proficiency in German language and a strong background in managing international customer support operations. The ideal candidate will lead a team of 1520 members, driving performance and productivity while maintaining high standards of customer satisfaction. read more Key Skills Skills highlighted with ‘‘ are preferred keyskills attritionteam leadergerman languageshrinkagecsat kpitatteam handlingslaaht
Posted 1 day ago
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Typically responds within 2 days
Job description Greenlight is the leading family fintech company on a mission to help parents raise financially smart kids. We proudly serve more than 6 million parents and kids with our award-winning banking app for families. With Greenlight, parents can automate allowance, manage chores, set flexible spend controls, and invest for their family s future. Kids and teens learn to earn, save, spend wisely, and invest. At Greenlight, we believe every child should have the opportunity to become financially healthy and happy. It s no small task, and that s why we leap out of bed every morning to come to work. Because creating a better, brighter future for the next generation depends on it. Greenlight s Security Operations team is responsible for continuously monitoring and analyzing security threats, alerts, detecting and responding to security incidents across our infrastructure and implementing security controls to prevent future attacks. You will maintain and enhance a consistent and reliable operational security environment and take a proactive security monitoring approach. You must be a highly skilled and technical individual who is able to collaborate cross-functionally to remediate security challenges and has the ability to adapt in a dynamic security landscape. What you will be doing: Deploy and maintain security tools to proactively monitor and respond to emerging threats Monitor and analyze security alerts from various security tools (SIEM, firewalls, IPS, EDR etc.) to identify potential threats and incidents Investigate security incidents, determine their root cause and impact, and recommend appropriate mitigation strategies Participate in incident response activities, following established procedures to contain and remediate threats Analyze security data and identify trends to improve the organizations overall security posture Manage the critical vulnerability remediation process and drive rapid corrective actions AI inclusion and automation of routine security tasks to improve efficiency Stay up-to-date on the latest security threats and vulnerabilities Collaborate with other security teams and IT teams to ensure a comprehensive security posture Support ongoing security compliance, audit, and certification programs (e.g., PCI, HIPAA, SOC2) What you need to bring: 6+ years of security operations experience, preferably in cloud centric environments Demonstrate skill in identifying exploits and vulnerabilities and providing remediation efforts in network and server environments Knowledge of emerging threats and ability to stay abreast of developing threats and cyber vulnerabilities Knowledge of TCP/IP Protocols, network analysis, and network/security applications. Understanding of security within a public cloud environment (e.g., AWS, Azure OR GCP) and SaaS platforms Ability to be part of an on-call rotation and first responder to security event escalations Team player, collaboration with India and US team (mostly in PST timezone) Nice to Have: Experience with scripting languages (Python, PowerShell, etc.) Experience with public cloud security (AWS, Azure, GCP) Red/Blue team experience Security certifications (e.g., CISSP, Security+, CEH, GIAC) Who we are: It takes a special team to aim for a never-been-done-before mission like ours. We re looking for people who love working together because they know it makes us stronger, people who look to others and ask, How can I help? and then How can we make this even better? If you re ready to roll up your sleeves and help parents raise a financially smart generation, apply to join our team. Greenlight is an equal opportunity employer and will not discriminate against any employee or applicant based on age, race, color, national origin, gender, gender identity or expression, sexual orientation, religion, physical or mental disability, medical condition (including pregnancy, childbirth, or a medical condition related to pregnancy or childbirth), genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law. Gre
Posted 1 day ago
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Typically responds within 2 days
Job description We are seeking an experienced Information Security Manager to serve as our information security leader, advancing WorkSpans mature security program and building upon our 5+ year track record of successful SOC 2 compliance. Reporting directly to the CISO, you will have comprehensive ownership of our security operations while serving as the subject matter expert for GDPR, ISO 27001, and SOC 2 compliance frameworks. This role requires close collaboration with IT, Site Reliability Engineering, Product, and business stakeholders to translate regulatory requirements into actionable security practices and organizational standards. You will operate as a hands-on security practitioner while providing strategic guidance across the entire security landscape. Key Responsibilities Compliance & Risk Management Optimize and enhance existing SOC 2 Type II and ISO 27001 controls across the organization Conduct comprehensive security risk assessments, identify control gaps, and drive remediation to completion Evolve and maintain Information Security Management System (ISMS) policies and procedures Execute and refine established internal audit processes for various security domains Oversee annual SOC 2 Type II audits, leveraging our many years compliance history, and coordinate third-party penetration testing engagements Stakeholder Engagement Respond to customer security assessment questionnaires and RFPs with technical accuracy Conduct vendor security assessments and manage third-party risk evaluation processes Lead cross-functional security projects requiring coordination among multiple stakeholders Facilitate security awareness training programs for new hires and annual compliance education Operations & Documentation Participate in periodic security testing activities including penetration tests and disaster recovery exercises Lead security incident response activities and remediation efforts as the primary security point of contact Maintain comprehensive documentation of organizational security procedures and controls Ensure audit documentation remains current and compliant with regulatory requirements Monitor security tools and systems, analyzing alerts and implementing improvements Stay current with emerging threats and security technologies to continuously enhance our security posture Education & Experience Bachelors or Masters degree in Cybersecurity, Information Technology, Computer Science, Systems Engineering, or related discipline 6+ years of hands-on experience implementing and managing regulatory compliance frameworks (GDPR, ISO 27001, SOC 2, NIST, COBIT) Proven track record conducting internal audits and managing external security audit processes Demonstrated ability to work independently and manage multiple priorities in a fast-paced environment Strong hands-on experience with security tools, technologies, and platforms Technical Expertise Deep understanding of information security terminology, concepts, and IT controls across: Risk assessment methodologies and frameworks Identity and access management (IAM) systems Cloud/SaaS security architectures Application security and secure development practices Data loss prevention and classification Network security and systems operations Incident response and management processes Experience leveraging AI tools for information security operations, vendor assessments, and questionnaire automation Leadership & Communication Demonstrated ability to establish trust and credibility with technical teams, executives, and external stakeholders Excellent written and verbal communication skills with ability to translate complex technical concepts for diverse audiences Strong project management capabilities with experience leading complex, multi-stakeholder security initiatives Independent decision-making skills with ability to operate autonomously while maintaining organizational alignment Self-motivated with strong organizational and time management capabilities Ability to be the "go-to" security expert across all domains while building scalable processes for future growth
Posted 1 day ago
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Typically responds within 2 days
Job description B. Tech/ M. tech/MCA/MSC (Computer Science) or equivalent qualification3 years of minimum experience in information security Experience in event log monitoring and analysis of security devices Identify and solve potential and actual security problem In-depth knowledge of architecture, engineering, and operations of at least one enterprise SIEM platform (e.g. Nitro/McAfee Enterprise Security Manager, ArcSight, QRadar, LogLogic, Splunk, ManageEngine) Knowledge of DCS, PLCs, SCADA systems, etc. Good knowledge of web servers, database servers (Windows / SQL / Linux / Oracle / Apache One or more of the following certifications: CCNP or equivalent CCIE One or more of the following certifications: Security+ ISA/IEC 62443 Cybersecurity Fundamentals Specialist o Cybersecurity Risk Assessment Specialist o Cybersecurity Design Specialist Are you being referred to one of our roles? If so, ask your connection at Yokogawa about our Employee Referral process! Role: Cyber Security Industry Type: Industrial Automation Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Security Education UG: Any Graduate PG: MS/M.Sc(Science) in Chemistry, MCA in Computers Key Skills Computer scienceLinuxInformation securityRisk assessmentWindowsOracleApacheMonitoringSQLSCADA
Posted 1 day ago
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Typically responds within 2 days
Job description Your Mission as SRE Manager As an SRE manager, you are responsible for the availability and reliability of Calix s cloud. At Calix, Site Reliability Engineering combines software and systems engineering to build and run large-scale, distributed, fault-tolerant systems. You would be responsible for leading a team of Site Reliability Engineers, overseeing the reliability, scalability, and maintainability of Calixs critical infrastructure, including building and maintaining automation tools, managing on-call rotations, collaborating with development teams, and ensuring systems meet service level objectives (SLOs), all while prioritizing continuous improvement and a strong focus on infrastructure health and stability within the Calix platform, leveraging tools like Terraform, observability frameworks from the Grafana Labs ecosystem, and Google Cloud Platform. Key Responsibilities SRE Leadership: Manage and mentor a team of SREs, managing weekly sprints, providing technical guidance, fostering a collaborative environment to achieve team goals, and focusing on building a culture of high performance. Collaborate with your peers in Platform Engineering and Application Development to ensure the reliability of what gets deployed to production. This is a hands-on roll that requires coding, code reviews, and strong technical guidance. Monitoring and Alerting: Utilize monitoring systems to proactively identify potential issues and act on them immediately before they become disruptive. Eliminate red blindness and ensure high fidelity, actionable alerts by adhering to best practices for alert implementations and thresholds. Continually optimize for better observability and actionable alerting. Reliability Engineering: Build a culture of reliability by collaborating with Platform Engineering and Application Development teams at design time on through to implementation and test. Enforce reliability and resilience by ensuring systems are built to be HA through proper design, code reviews, and rigorous testing of modes of failure. Performance and Scalability Optimization: Identify bottlenecks using profilers and distributed tracing frameworks. Implement performance improvements across Calixs infrastructure. Work cross-functionally with development teams to guide them toward better performance, scalability, and cost efficiency. Capacity Planning: Proactively monitor system performance and capacity, identifying potential bottlenecks and scaling systems as needed. At Calix, we are constantly growing, making sure that we are scaling appropriately is an area of constant focus. Automation Development: Drive the development and implementation of automation tools to streamline operations, including deployment pipelines, monitoring, and self-healing mechanisms. Incident Management: Participate in an on-call incident manager rotation. Lead incident response, drive root cause analysis, hold blameless post-mortem reviews, and work cross-functionally to implement corrective and preventative actions. Ensure that incidents never repeat. Implement and Enforce SLI s/SLO s: Ensure that all service endpoints and critical user journeys are monitored, visualized, have alerts, and have associated SLO s. Work closely with development teams, product owners, and other stakeholders to ensure alignment and enforcement of SLO s and error budgets. On-Call Management: Establish and manage on-call rotations for the SRE team, ensuring timely response and resolution to system alerts and incidents. You will blend skills and experience levels to ensure a well-rounded team of responders capable of handling a diverse range of production issues. Clearly define the duties of on-call staff. This includes outlining their responsibilities for monitoring alerts, maintaining playbooks, eliminating toil, handover protocols, troubleshooting incidents, escalating issues, and collaborating with other teams. Qualifications: Strong experience as an SRE manager with a proven track record of managing large-scale, highly available systems. Expertise in cloud computing platfor
Posted 1 day ago
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Typically responds within 2 days
Job description What role you will play in our team We are seeking a highly skilled and motivated Installation Engineer with 5-13 years of experience to join our industry leading Global Projects team. In this role, you will be responsible for planning, coordinating and overseeing offshore transportation and installation activities to ensure project objectives are achieved safely, to the required quality standards, on time and within budget. What will you do Implement project management processes in accordance with company requirements Demonstrate SSHE leadership behaviors, actively participate in SSHE programs, reviews, and inspections Ensure compliance with applicable standards, regulations and project requirements Drive project performance by collaborating effectively with multi-disciplinary teams Develop/evaluate fundamental transportation and installation (T&I) execution approach/equipment Provide technical input to scope of work and Installation specifications for tender packages Provide technical input to tender evaluation exercise Coordinate internal/external interfaces with project management team, advisors, discipline engineers / contractor Participate in design reviews, constructability reviews, risk assessments and quality assurance activities Review and approve installation procedures and contractor studies Steward Marine Warranty Surveyor review and approval of T&I plans and procedures Develop T&I surveillance plans with Operations input Provide technical support as needed to vessel team(s) during offshore execution Implement lessons learned and contribute to continuous improvement processes Maintain accurate project records and documentation About you Skills and Qualifications Technical Skills : 5 - 13 years of prior installation engineering experience. Bachelors degree in engineering with GPA 3.5 or above. Strong understanding of projects & project management. Knowledge of industry standards and regulatory requirements. Analytical Skills : Ability to understand complex technical documents, drawings, etc. Strong problem-solving skills to address project challenges. Behavioral Skills : Excellent verbal and written communication skills Ability to manage multiple projects simultaneously. Strong organizational skills and attention to detail. Willing to travel to project sites when needed. Geographically mobile; willing to traveland relocate globally . Preferred Knowledge/Skills/Experience Prior experience in any of the following roles: Offshore Installation Engineer, Marine Warranty Surveyor Proficiency in Microsoft Office suite and virtual collaboration platforms Role: Software Development - Other Industry Type: Ports & Shipping Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: B.Tech/B.E. in Production/Industrial PG: Any Postgraduate Key Skills Market developmentManager Quality AssuranceNetworkingLNGProject managementBusiness planningContinuous improvementOperationsTechnical supportAnalytics
Posted 1 day ago
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Typically responds within 2 days
Job description Job Title: CS Agent Aramya is a size-inclusive women's ethnic wear brand committed to delivering comfortable, stylish, and beautiful daily wear at affordable prices. With $9 million in funding from Z47, Accel, and marquee angel investors, we are expanding rapidly, driven by in-house designing, manufacturing, and deep customer insights. Our exponential growth in the past few quarters reflects the love our customers have for the brand, and were excited to accelerate this journey further. To support this growth, we’re looking for a passionate and proactive Customer Support Agent to help us deliver exceptional customer experiences. Expectations: Respond promptly and accurately to customer queries via phone calls, chats, and other communication channels. Gather valuable customer feedback and insights through calls and share notes with Product, Sales, and Marketing teams to drive continuous improvement and innovation. Update internal databases with information related to technical issues and productive discussions with customers, ensuring a seamless support experience. Monitor customer complaints on social media platforms and promptly reach out to provide resolutions, demonstrating empathy and understanding. Coordinate with Delivery Partners to ensure the timely dispatch and delivery of products, proactively addressing any logistical challenges that may arise. Connecting with the reporting manager or highlighting cases for faster resolution or escalated or long pending issues. Adhering to all the set SOPs and executing all assigned tasks diligently to ensure 100% customer delight. An Ideal candidate MUST have: Experience in a Customer Service role in a D2C e-commerce company, preferably with women customers. A functional laptop and mobile. Strong interpersonal and communication skills - English & Hindi is a must. Any extra language is a bonus. Comfortable with technology: Shopify, Google Sheets, Task Management tool. Proficiency at suggestive selling and converting negative customer experiences to positive ones. Salary: Up to 25,000/month Location: It’s a remote opportunity Type: Contractual Role: Customer Success Associate Industry Type: Textile & Apparel (Fashion) Department: Customer Success, Service & Operations Employment Type: Full Time, Temporary/Contractual Role Category: Customer Success Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer ServiceCustomer CareVoice ProcessChat Process Communication SkillsCustomer SupportCustomer Handling
Posted 1 day ago
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Typically responds within 2 days