Job description We re looking for a talented FPA Manager to act as a strategic business partner to our Product and Engineering (PE) teams, as well as managing the business partnering for Risk Compliance (RC), and Enablement (EN) cost areas. In this role you will play a critical role in driving financial planning, forecasting, and performance analysis for our PE, RC and EN teams. You will provide actionable insights, ensuring that financial and strategic decisions support our ambitious growth plans. Reporting to the Head of FPA, you will work closely with cross-functional leaders to optimize resource allocation, improve financial efficiency, and maximize ROI on technology investments. If you thrive in a fast-paced environment, have a strong commercial mindset, and excel at building relationships, we d love to hear from you. As an FPA Manager you ll be: Leading all annual, quarterly, and long-range financial planning for the Global Product and Engineering (PE), Risk and Compliance (RC), and Enablement Areas. Working closely with senior PE leaders to develop, understand, and track execution plans against goals. Business partnering - Acting as a trusted advisor to the business, you ll be collaborating closely with area and unit leaders to monitor and improve financial performance. Developing and maintaining financial models to evaluate product development costs, ROI on PE investments, and unit economics. Provide variance and key performance metrics analysis to drive accountability and operational efficiency. Support scenario planning, sensitivity analysis, and strategic financial projects to guide decision-making. Managing IT software costs, including modelling out hosting and software usage costs, with a strong emphasis on cost control, ensuring efficient software procurement, optimizing software spending, and eliminating waste. Implementing rigorous cost tracking mechanisms to monitor software licensing, subscription renewals, and compliance. Reviewing reports, financial models, analysis, and other work completed by FPA Analysts and the wider Finance team. Coaching and mentoring Analysts on the FPA team. Developing and implementing policies, procedures, and controls to ensure completeness, accuracy, compliance and financial integrity. Developing and implementing continuous process improvements. Working with the FPA and Transformation teams to successfully drive roadmap items for the recently implemented financial planning system (Anaplan). WHAT ARE WE LOOKING FOR 7+ years of experience in FPA, finance business partnering, or a related field, preferably in a high-growth fintech or technology environment. Experience working closely with Product and Engineering teams, understanding technical cost structures and investment drivers. Proven experience in controlling IT software costs, vendor negotiations, and software expense optimization. Strong financial modelling skills. Excellent communication and influencing skills, with the ability to translate financial insights into strategic recommendations. Track record of developing process improvements that drive meaningful impacts for Finance and the business. Sharp attention to detail, with an unwavering focus on cost control and financial discipline. Personable and able to build trusting working relationships. Proven ability to thrive in a fast-paced, dynamic environment and can manage multiple priorities effectively. Strong Excel/Google Sheets skills and experience working with dedicated financial planning software (eg. Anaplan) and data visualisation tools (e.g. Looker) Role: Finance Manager Industry Type: Financial Services Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Finance Education UG: Any Graduate PG: Any Postgraduate Key Skills ProcurementAdministrationHealth insuranceFinancial planningGermancommercial financeLicensingForecastingOperationsRecruitment

Job description We are looking for a strategic and After Sales Contracts Manager who will manage service agreements, maintenance contracts, and post-sales support for Rockwell Automations industrial automation solutions. You will ensure that after-sales contracts are aligned with customer expectations, while driving operational efficiency and compliance. We ask that you be strategic planning, operational oversight, and collaboration to improve post-sales service contracts and customer satisfaction. You will report to the Director, Lifecycle Services Business, India and will be based in Noida, India. Your Responsibilities: Lead the implementation and administration of after-sales service contracts, maintenance agreements, and extended warranties. Ensure contracts follow legal, financial, and regulatory requirements while aligning with customer expectations. Monitor contract obligations, tracking Service level agreements, performance benchmarks, and support renewal schedules. Be an important contact for post-sales contract discussions, ensuring. Address customer concerns related to contract terms, service delivery, and dispute resolution. Work with sales, technical, field services and operations teams to ensure service contracts are accomplished. Develop and refine processes to improve contract management operations, improving efficiency. Identify risks related to contract execution, regulatory compliance, and service-level expectations, implementing mitigation strategies. Ensure billing, invoicing, and payment tracking for service agreements. Work with service engineers, commercial teams, and procurement to ensure smooth contract execution. Maintain contract databases and reporting systems, providing insights to leadership on contract performance. Improve contract renewal and extension strategies to enhance customer retention and revenue growth. Analyse contract performance to identify opportunities for operational improvements. Manage strategic plans to enhance after-sales service profitability while ensuring customer satisfaction. Ensure best practices in contract lifecycle management, applying automation tools and data analytics. The Essentials - You Will Have: Bachelors degree in engineering, business administration Minimum 15 Years of Experience with 8+ years of experience in contract management or after-sales service operations within industrial automation or related sectors. Experience strategically managing post-sales operations, ensuring efficiency and customer satisfaction. Expertise in service contracts, Service level agreements, legal compliance, and risk management. Experience managing post-sales service agreements, dispute resolution, and operational execution. Excellent negotiation to optimize contract performance. Familiarity with contract lifecycle management tools and customer support systems. Collaborative, able to manage matrix reporting teams and multiple partners. The Preferred - You Might Also Have: Lean Six Sigma certification for operational efficiency. Strong negotiation, with experience engaging customers and vendors. Experience in team collaboration, working with sales, service delivery, finance, and legal teams. Process Improvement Performance Tracking: Ability to drive continuous improvement initiatives for streamlined contract administration. To engage clients, suppliers, and other teams. What We Offer: Our benefits package includes Comprehensive mindfulness programs with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees. Company volunteer and donation matching program - Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. Employee Assistance Program Personalized wellbeing programs through our OnTrack program On-demand digital course library for professional development and other local benefits! At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if youre excited about this role but your experience doesnt align perfectl

Job description The General Ledger (GL) Team Lead will be responsible for coordinating and managing the day-to-day operations and activities of the GL accounting team. This includes managing a team who execute GL accounting activities for multiple entities, delivering services in EMEA and NASA. You should be able to work and understand Record-to-Report (R2R) ERP systems. In this role you will report to the Global R2R Delivery Lead and ensure accurate and timely delivery of GL accounting activities. You will support the GL accounting team, share feedback on and develop teams performance, provide guidance and expertise on GL accounting escalations and make decisions on behalf of the GL accounting team where required. About RWS Finance In joining RWSs Finance team you will be a critical part of supporting a listed world-leading provider of technology-enabled language, content, and intellectual property services. RWS has growing revenues of over 750m through a combination of value accretive acquisitions and organic growth. Group finance, led by our Group CFO; Candy Davies, includes diverse teams across the globe operating in functions including business partnering, operational finance, specialist, and group functions. We cover a footprint of over 100 legal entities in 43 different countries worldwide. It’s a very exciting time to join RWS Finance for an individual who enjoys change and making an impact! As part of the overall RWS business strategy we are making a significant investment in upgrading our financial systems and processes to deliver enhanced reporting and control, more efficient processing enabling great value through enhanced business partnering and decision support. Job Overview Key Responsibilities Review and provide input to GL accounting team activities Provide input and guidance for exception-based journal entries and GL postings. Provide approval of manual adjustments required for each period. Approve balance sheet and bank reconciliations. Receive and manage escalations or issues in relation to accounts. Manage region-specific reporting or other ad hoc requests. Supervise GL accounting functional team across multiple levels Establish strong working relationships with direct reports to ensure satisfaction and talent retention. Mentor and guide direct reports, sharing expertise and knowledge to support growth and development. Conduct and prepare performance reviews of direct reports in a timely manner and identify areas of development. Ensure GL accounting team are meeting performance targets and investigate when not achieved Ensure direct reports maintain Key Performance Indicator (KPI) results within management expectations where necessary. Foster adoption of the company culture and values and mindset shift to one SSC team Monitor GL accounting team’s required training to ensure adherence to company compliance policies and procedures. Direct GL period close and consolidation Ensure period end closes are completed in a timely and accurate manner in line with the agreed period end timeline. Review and provide additional guidance on consolidation where required. Resolve period close issues or queries that requires judgement and expertise. Review financial and regulatory reporting and audit materials. Support continuous improvement of the R2R processes in the SSC Work with the Global R2R Delivery Lead to action and execute R2R process strategy. Raise feedback for potential opportunities to optimise and standardise methods and processes. Ensure in-scope GL accounting processes are documented and stored on the assigned shared location. Monitor and report on key performance indicators (KPIs) for measuring performance of GL processes against agreed SLAs. Ensure GL accounting team compliance Ensure policies and procedures are followed by GL accounting team performing tasks during and outside period end close. Ensuring all R2R controls are adhered to and documented appropriately. Support implementation of risk management process and associated controls in line with company policies. Respond to requests from

Job description A candidate Process Analysis and Improvement: Evaluate existing or develop new business processes across various departments to identify areas of improvement. Process Mapping: Create detailed process flow diagrams, maps, and documentation of current and future processes. Solution Implementation: Develop and propose practical solutions to streamline operations, increase productivity, reduce waste, and improve overall efficiency. Oversee the implementation of process changes, ensuring minimal disruption to daily operations Technology Integration: Evaluate and recommend process automation and technology solutions to enhance business operation Performance Monitoring and Reporting: Establish performance metrics and KPIs to track the effectiveness of implemented process improvements. Regularly review and refine processes based on performance data. Training and Support: Provide training to team members and stakeholders on new processes, tools, and systems to ensure smooth adoption and continuous improvement. Compliance and Risk Management: Ensure that all process improvements and changes comply with industry regulations, internal policies, and standards. Qualification: 2+ years of experience minimum in business process engineering or process improvement. Candidate need from Construction or Real Estate Role: Process Engineer Industry Type: Engineering & Construction Department: Research & Development Employment Type: Full Time, Permanent Role Category: Engineering & Manufacturing Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Process DevelopmentProcess DocumentationProcess MappingProcess ImprovementProcess Design

Job description Reports to : - Oracle Applications Lead- Deepak /Zaka Purpose of the Role : - As the Oracle SCM functional specialist, you will be responsible for major enhancements, upgrades, and ongoing support of existing Oracle Cloud Supply Chain Management (SCM) application. The ideal candidate will have extensive experience in implementing, enhancing, and supporting Oracle Cloud SCM modules such as Inventory, Procurement, Procurement Contracts Order Management, Sales Contract management and Kanban replenishment. This role involves working closely with stakeholders to gather requirements, configure the system, provide training, troubleshoot issues, and ensure seamless operations. Core Accountabilities : - Support in the planning and execution of major enhancements and upgrades of Oracle Cloud SCM modules. Analyze existing processes and recommend improvements to enhance system performance and user experience. Ensure seamless upgrades with minimal disruption to business operations. Configure SCM modules such as Inventory, Procurement, Procurement Contracts Order Management, Sales Contract management and Kanban replenishment. Apply Oracle best practices and ensure system integrity during enhancements and upgrades. Familiarity with testing the Quarterly Oracle upgrade release cycle and implementing new release features. Work with the technical team to resolve technical issues on existing reports and custom developments. Work with stakeholders to gather business requirements and translate them into Oracle Cloud SCM solutions. Experience supporting tickets on the Service Now portal. Design end-to-end processes for supply chain transactions and reporting. Conduct functional testing, including system integration testing (SIT) and user acceptance testing (UAT). Provide ongoing support and troubleshooting to ensure system stability and performance. Collaborate with technical teams and vendors for integrations with other systems (e.g., Financials, Sales force etc.). Lead data migration activities, including data mapping, validation, and reconciliation. Worked on Oracle Fusion functionalities like ADFDI, External Source FBDI – (File based Data import) for data migration from legacy to Oracle Fusion. Provide training sessions to end-users and prepare training materials. Follow Document standard for business processes, configurations, enhancements, and functional specifications. Ensure compliance with supply chain standards and company policies. Minimum Hiring Requirements : - Bachelor’s degree in computer science, or other related discipline Minimum of 10 years of experience as an Oracle Cloud SCM Consultant. Minimum of 5 years of experience in Implementing/ supporting Oracle Fusion Application Proven track record of successful Oracle Cloud SCM enhancements, upgrades, and support. Experience with modules like Inventory, Procurement, Procurement Contracts Order Management, Sales Contract management and Kanban replenishment. Proficiency in Oracle Cloud SCM configuration, upgrades, and support. Understanding of Oracle Cloud architecture and integration frameworks. Strong analytical, problem-solving, and communication skills. Ability to work independently and within a team. Excellent documentation and training abilities. Client-facing skills and experience in stakeholder management. Skills : - 60% Support, 40% will Project/Implementation Sales contract Good to have Oracle Cloud : Exp: 5 yrs RICE Good to have Role: Functional Consultant Industry Type: Analytics / KPO / Research Department: Consulting Employment Type: Full Time, Permanent Role Category: IT Consulting Education UG: BCA in Computers, B.Tech/B.E. in Computers, B.Sc in Computers PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Oracle Scm Functional ProcurementProcurement Contracts Order ManagementOracle Scm ImplementationsInventory

Job description Job Title: Onboarding Specialist (Pre-Hire Process specialist) Location- Olympus, Mumbai / Think Campus, Bangalore Shift Night (6 pm to 4 am or 7 pm to 5 am IST) Job Summary: The Onboarding Specialist is responsible for ensuring a smooth and engaging onboarding experience for new hires. This role coordinates all aspects of the onboarding process, from Welcome email, contingency launch and monitoring, establishing start date, scheduling Orientation and Day 1 letter. The specialist serves as the key liaison between hiring managers, recruiter and new employees to ensure a seamless transition into the organization. Key Responsibilities: Act as the primary point of contact for new hires during the onboarding phase, answering questions and guiding them through the process Point of contact for all candidates in Pre-hire stage - Coordinate end-to-end onboarding processes, including pre-boarding, first-day logistics and orientation Select appropriate background check package based on job code, location, etc. Order appropriate drug tests based on job code, location, etc. Check BG and DT results, basis provide clearance. Schedule start date and select appropriate onboarding event in My Learning Update candidate profile in Workday Ready for Hire Send day 1 email to candidate, hiring manager and recruiter with instructions on where to Report, badging, I-9, Orientation, etc. Collaborate with Talent Acquisition Advisor (Recruiter), Hiring Manager, and business units to ensure smooth onboarding. Maintain accurate onboarding records in HR systems and update checklists, trackers, and reports as needed. Support global/regional onboarding programs and initiatives as applicable. Qualifications: Education: Bachelors degree in human resources, Business Administration, or related field (preferred). Experience: 3-6 years of experience in candidate onboarding (preferably US onboarding but any international onboarding experience is required) Experience with HRIS systems (e.g., Workday, SAP SuccessFactors, BambooHR) is a plus. Skills: Strong interpersonal and communication skills. High attention to detail and organizational skills. Ability to multitask and manage priorities in a fast-paced environment. Customer service-oriented with a positive, professional attitude. Proficient in MS Office (Word, Excel, PowerPoint, Outlook). Preferred Qualifications: Experience in a shared services or global business services (GBS) environment. Familiarity with onboarding automation tools or platforms. Understanding of US employment laws and compliance Role: HR Analyst Industry Type: IT Services & Consulting Department: Human Resources Employment Type: Full Time, Permanent Role Category: HR Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills Business servicesSAPTalent acquisitionHRISAutomation toolsSchedulingCustomer serviceMS Office WordMonitoringLogistics

Job description VERINT is a global leader in Actionable Intelligence solutions. The company provides software and services that enable organizations tcapture, analyze, and act on large volumes of complex data in real-time. VERINTs solutions are designed thelp businesses enhance customer engagement, improve operational efficiency, and mitigate risk. VERINTs portfoliincludes a wide range of solutions, such as workforce optimization, customer engagement, voice of the customer, fraud and compliance, and security intelligence. These solutions leverage advanced analytics, artificial intelligence, machine learning, and automation tunlock actionable insights from data, enabling organizations tmake informed decisions and drive positive business outcomes. With a focus on empowering organizations across various industries, including customer service, contact centers, financial services, government, and security, VERINT is committed thelping businesses transform data intvaluable intelligence tachieve their strategic goals. Center of Excellence in Financial Analytics - Data Analytics and FP&A Innovation Team Description: The Center of Excellence in Financial Analytics comprises a dynamic and diverse team of professionals with expertise in data analytics, data manipulation, dashboard building, and FP&A. Our team is dedicated tdriving innovation, leveraging analytics techniques, and utilizing financial insights toptimize decision-making within the organization. Collaborative and driven, our team members work closely together tdeliver high-quality business insights and contribute tthe success of the Global CFO Organization. Location : Bangalore, India Job Summary: We are seeking a highly skilled and motivated Specialist - Machine Learning and AI tjoin our Financial Analytics Center of Excellence in Bangalore. This role will support cross-functional business teams including CFO, CTO/Product Analytics, Investor Relations, Corporate FP&A, Customer Success, Sales Operations, Reporting & Consolidation, and Partner Alliances by designing and deploying advanced AI/ML solutions tsolve complex business challenges. The ideal candidate will bring 5-10 years of hands-on experience in applying machine learning and artificial intelligence in financial analytics, product usage analysis, and general business operations in a B2B software/SaaS environment. Required Qualifications: Bachelors or master s degree in computer science, Data Science, Applied Mathematics, Statistics, or a related field. 5-10 years of hands-on experience applying machine learning and AI in a business context, preferably in the software/SaaS industry. Strong programming skills in Python and libraries like scikit-learn, XGBoost, TensorFlow, PyTorch, etc. Demonstrated success with ML use cases such as: GL classification, predictive modeling for financial KPIs, customer behavior prediction, or recommendation systems. Experience working in cross-functional teams with finance, sales, customer success, and product functions. Proficiency in SQL and working with structured/unstructured datasets. Ability tcommunicate complex technical solutions clearly tnon-technical stakeholders and executive audiences. Preferred Qualifications: Prior experience supporting FP&A, Product Analytics, or GTM Strategy functions. Exposure tcloud-based ML deployment (Azure, AWS, or GCP). Basic knowledge of Large Language Models (LLMs) and Generative AI tools. Familiarity with BI tools such as Power BI or Tableau for integrating ML output intbusiness reporting. Why Join Us? Be part of a growing, high-impact Financial Analytics Center of Excellence. Work on meaningful business challenges using cutting-edge AI/ML approaches. Collaborate with senior business leaders across Business Finance, Product, and Customer organizations. Drive innovation and help shape the next phase of our AI/ML capability in a dynamic business team in global software company. Job Description: Collaborate with finance, product, and operations stakeholders tunderstand business questions and deliver ML/AI-driven solutions that improve forecasti

Job description Total Yrs. of Experience* 3 to 4 years Detailed JD *(Roles and Responsibilities) Design, implement, and manage CI/CD pipelines using GitLab and Jenkins. Integrate security best practices into the DevOps lifecycle (DevSecOps). Manage and optimize AWS infrastructure for performance, cost, and reliability. Troubleshoot complex issues across the CI/CD pipeline, cloud infrastructure, and application environments. Collaborate with development, security, and operations teams to ensure secure and scalable deployments. Automate infrastructure provisioning using tools such as Terraform, CloudFormation, or similar. Monitor system performance and availability using logging and alerting tools. Maintain documentation for configurations, standards, and procedures. Mandatory skills* Devops Engineering, Trouble shooting, Managing CI CD pipeline Precise Work Location* (E.g. Bangalore Infosys SEZ or STP) Gurgaon Role: DevOps - Other Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: DevOps Education UG: Any Graduate PG: Any Postgraduate Key Skills devopsCloudInfrastructurejenkinsSEZManagementTroubleshootingCostSTPMonitoring

Job description The Opportunity We are looking ServiceNow experts to join our ServiceNow team in India. Due to our increased focus on expanding our India-based team, there are numerous open positions ranging from Developer to Consultant to Architect. The team will help us expand in the region. It is preferable if you are based in Bangalore or willing to work from Bangalore, but this is not a requirement for the right candidate. Because of the ongoing expansion of our ServiceNow business, this role provides consultants with excellent career opportunities as well as the ability to work from other locations such as Melbourne. Skills and Qualifications IT service management solution implementation experience, with hands-on development, design and deployment experience in the ServiceNow platform Expert in ServiceNow foundations such as ITSM (Incident, Problem, Change, Knowledge, Catalog), Flow Designer, Virtual Agent (VA), Integration Hub (IH) and Configuration Management Database (CMDB) Proficient in front end and/or backend technologies (XML, HTML, CSS, JavaScript, AngularJS, Jelly Script, Web Services, etc.) Development experience for a variety of clients across a wide range of applications, developing tailored solutions that adhere to best practices. Experience in ServiceNow platform in developing Business rules, Client Scripts, UI Actions, UI Macros, CMS Pages, Notification events and Service Portal Coach, and mentor co-workers on technical and procedural items through one-on-one sessions or small group workshops. Analyse and troubleshoot to demonstrate technical and professional skill sets. ServiceNow Systems Administrator Certification / Implementation Specialist Certification Excellent verbal and written communication skills Desirable Expertise in one or more of the following ServiceNow Specialisations is highly desirable. Integrated Risk Management (IRM) - inclusive of Vendor Risk Management (VRM) Security Operations (SecOps) - inclusive of Security Incident Response (SIR) and Vulnerability Response (VR) Now Platform AppEngine - Store Apps Development - Build with No Code or Pro Code Service Portal UX - User Experience IT Business Management (ITBM) - Project Portfolio, Application Portfolio, Agile Development, Demand, Resource, Test & Finance Management IT Operations Management (ITOM) - Visibility (Discovery and Service Mapping), Health (Event Mgmt and HLA) / Predictive AIOps and Optimization (Cloud Provisioning and Governance) Customer Service Management (CSM) - inclusive of Field Service Management (FSM) Integrated HR Service Delivery (HRSD) - HR Management IT Asset Management (ITAM) - Hardware Asset Management (HAM) and Software Asset Management (SAM) Role: Software Development - Other Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills AutomationXMLConfiguration managementConsultingJavascriptCMSHTMLHTTPRisk managementMacros

Job description Job Description We are seeking an experienced professional with 8-15 years of IT experience to join our team. The ideal candidate should possess expertise in Kafka architecture and operations , along with a strong understanding of Confluent-specific tools , Linux/Unix systems , networking , and security practices . Key Responsibilities & Requirements: Kafka Architecture & Operations: Deep understanding of core Kafka components including brokers, topics, partitions, producers, and consumers. Ability to create, configure, and manage Kafka topics and partitions. Confluent Ecosystem: Proficiency in Confluent-specific tools such as Control Centre, Schema Registry, ksqlDB, and Kafka Connect. Linux/Unix Expertise: Strong command over Linux/Unix systems, including shell scripting and system monitoring. Networking Knowledge: Understanding of network configurations, protocols, and security best practices to ensure efficient and secure Kafka operations. Programming Skills: Knowledge of Java programming and JVM tuning, as Kafka is built on Java. Automation & Scripting: Proficiency in scripting languages like Python or Bash for automation and management tasks. Monitoring & Logging: Experience with monitoring tools such as Prometheus, Grafana, and Confluent Control Centre to track Kafka performance. Familiarity with logging frameworks like Log4j for troubleshooting and maintaining Kafka logs. Security Practices: Implementation of security measures, including SSL/TLS encryption, Kerberos authentication, and access control lists (ACLs) to safeguard Kafka data. Integration Expertise: Experience in integrating Kafka with various systems and data sources, including databases, data lakes, and cloud services. Capacity Planning: Ability to plan and scale Kafka clusters to handle dynamic workloads while ensuring high availability. Backup & Recovery: Knowledge of backup and recovery strategies to protect data and ensure business continuity in case of failures (a frequent task in T&S ). Preferred Qualification: Confluent Certification: Preference for candidates holding the Confluent Certified Administrator for Apache Kafka (CCAAK) certification. Note: This role is a 6-month contractual position with the possibility of extension based on performance. The work location is Bangalore-Eco World Bellandur , and it requires on-site presence at the office. Role: Software Development - Other Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills UnixAutomationNetworkingLinuxSchemaShell scriptingTroubleshootingBusiness continuityApacheCapacity planning