Job description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Network Voice Admin. Experience1-3 Years. Role: System Administrator / Engineer Industry Type: Software Product Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills voice networkingcitrix vdivpntroubleshootingcitrix citrix xendesktopcitrix xenappxendesktopvmwarednsxenappwindows troubleshootingnetworkingnetscalerremote supportms office outlookactive directoryvdidhcpsystem engineering

Job description We belong to Electrification & Automation business unit at Siemens' Smart Infrastructure division. We have an innovative, intelligent, and environmentally friendly portfolio for reliable power distribution networks with energy automation of the future. Whether energy suppliers, industrial companies, or large energy consumers, as a qualified and reliable partner, we support our customers in all energy issues and thus contribute to their business success. We aim to be the global leader driving grid transformation to ensure resilient, economical, and sustainable electrification. Job overview This position is for system engineer with experience on engineering of protection system and substation Automation system. About The Role read more Key Skills Skills highlighted with ‘‘ are preferred keyskills networkingcomputer networkingsystem architectureelectronics engineeringsystem engineering pythonc++macrosproject managementcsasmicrosoft azuredbmssqlsystem administrationjavaticketingamadeuslinuxreservationhtmlunix

Job description Do ¢ Excellent communication skills ¢ Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. ¢ Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. ¢ Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support ¢ Answer incoming calls and respond to customers emails in timely manner. ¢ Manage and resolve customer complaints. ¢ Identify and escalate issues to supervisors as and when needed. ¢ Provide product and service information to customers. ¢ Research required information using available resources and Offer Solution to customers. ¢ Research, identify, and resolve customer complaints using applicable software. ¢ Route calls and tickets to appropriate resources and Domains who can best support he user, ¢ Document all call information according to standard operating procedures. ¢ Recognize, document, and alert the management team of trends in customer calls. ¢ Create SOPs for new Issues and resolution given. ¢ Complete call logs and reports. Mandatory Skills: Tools Development-Software Engineering. Experience5-8 Years. Role: System Administrator / Engineer Industry Type: Software Product Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills tool developmentcitrix vdivpntroubleshootingcitrix citrix xendesktopcitrix xenappxendesktopvmwarexenappdnshyper-vwindows troubleshootingnetscalerremote supportms office outlookactive directoryvdixenserverdhcpsystem engineering

Job description Hello Visionary! We empower our people to stay resilient and relevant in a constantly changing world. Were looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like youd make a great addition to our vibrant team. Siemens founded the new business unit Siemens Foundational Technologies (formerly known as Siemens IoT Services) on April 1, 2019 with its headquarter in Munich, Germany. It has been crafted to unlock the digital future of its clients by offering end-to-end support on their outstanding digitalization journey. Siemens Foundational Technologies is a strategic advisor and a trusted implementation partner in digital transformation and industrial IoT with a global network of more than 8000 employees in 10 countries and 21 offices. Highly skilled and experienced specialists offer services which range from consulting to craft & prototyping to solution & implementation and operation everything out of one hand. read more Key Skills Skills highlighted with ‘‘ are preferred keyskills DevOps S3tuningIAMMSKEC2PostgreSQL maintenanceRoute53troubleshootingEKSbackups

Job description The App Supp Eng/ Sr. Application Services Engineer will be responsible for installing and upgrading HealthEdges award-winning applications in our private cloud, as well as customer-hosted instances. The HealthEdge Application Engineering Team is the team of technical experts at HealthEdge that runs and manages application operations for the Companys clients. Environments are technically sophisticated, and the ideal candidate is looking to learn and work within the agile HealthEdge Deployment Methodology, custom and COTS tools we use to manage the environment, automation technologies, alerting, and others. Responsibilities: Effectively understands and can execute tactical assignments with some oversight from senior team members Implements assignments with no defects or issues; all work is delivered on time and within acceptable quality levels Responds to issues with a strong sense of urgency; works collaboratively until issues are resolved Diligent, well organized, and always focused on process improvement. Recommends and implements process improvements Effective communicator/documenter documents process and trains team members with ease Coaches and trains junior team members timely Demonstrated expertise in some, but not all technologies deployed in the HealthRules Cloud Identifies knowledge gaps and closes them; demonstrates consistent intellectual curiously and drive to learn more and self-develop himself/herself Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII Automates the day-to-day manual and repeatable tasks Requirements: 7+ years of experience in developing, supporting, or deploying applications in complex environment Bachelor’s degree in computer science, MIS or related disciplines or equivalent work experience Experience training or acting in a deployment or solutions engineer, and/or system/platform engineer, technical application support, or experience in a system administration role Experience with deployment and automation tools (Ansible, Chef, Puppet) An Engineering mindset – focused on designing, implementing, and improving processes and technology Strong working knowledge and hands-on experience with major J2EE middleware tier software offerings such as; WebLogic, WebSphere, Karaf, Apache, and JBoss Strong Linux skills. To be successful, you must be comfortable on a Linux server and able to easily navigate around a server Experience with PL/SQL and related relational database technologies Ability to lead technical projects and guide other resources Ability and desire to learn new technologies and apply new skills Excellent teamwork and communication skills, both verbal and written Ability to play a vital role in high visibility assignments. The ability to communicate directly with senior management Ability to manage multiple tasks, set priorities and communicate to project teams Strong troubleshooting skills, a must Shell scripting skills are a strong plus Occasional off-hours work (including weekends) required to perform upgrades in production environments Role: IT Support - Other Industry Type: Software Product Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Support Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills JavaShell ScriptingDatabase QueriesAnsible / ChefTroubleshooting Automation Tools

Job description Amazon is seeking qualified Product Security Engineers to join our innovative, high energy Amazon Payments India Security team and work within the Consumer Stores Security organization. Amazon Payments processes millions of transactions every day across numerous countries and payment methods. Paramount to our success is ensuring that our customer data is secure. As an security engineer within India Payments Security, you will partner with engineering teams in a consulting facility throughout the Software Development Life Cycle (SDLC), to ensure that applications are designed and built securely. You will identify potential vulnerabilities in the applications and enable developers to understand and remediate such identified vulnerabilities. - Develop a broad and deep technical understanding of products, services and architectures pertaining to the India Payments organization. - Leverage this understanding to conduct architecture reviews, threat modelling and manual code reviews on web applications, mobile applications and other relevant services. - Interpret security tools and penetration testing results to stakeholders, providing advice on vulnerability remediation and risk mitigation. - Create relevant documentation and metrics to your stakeholders and business leaders and deliver these in a clear, concise manner. - Research and maintain proficiency in attacker Tools, Techniques, Procedures and other security topics. - Propose and develop training materials to help raise the security bar across the India Payments Security organization. - Develop innovative and scalable tools, solutions, and processes to enhance the India Payments Security s operations. About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there s nothing we can t achieve. Inclusive Team Culture In Amazon Security, it s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Mentorship and Career growth We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. - 3+ years of any combination of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, system administration and network security experience - Bachelors degree in computer science or equivalent - Knowledge of networking protocols such as HTTP, DNS and TCP/IP - 2+ years of programming in Python, Ruby, Go, Swift, Java, .Net, C++ or similar object oriented language experience - Experience with AWS products and services read more Key Skills C++CodingConsultingDNSNetwork securityHTTPRubySDLCPythonSystem administration

Job description Roles : Cyber Security Engineer Details of the project: we are creating a new pool of resources in CyberLab. This pool will have Privacy & Security Representatives (PSR). There are PSR for each product in client side. The role of the PSR is like face of the product w.r.t. cybersecurity. They will create threat models, cybersecurity documentations, coordinate with development teams of the product to get the security issues fixed which are identified during VA / PT. We want to start this immediately with one PSR and keep scaling up based on feedback received from stakeholders. read more Key Skills Linuxcyber securityOperating systemsManager TechnologyHealthcareGap analysisWindowsSystem developmentMonitoringSystem administration

Job description Job Title: DevOps Engineer Experience : 7-9 Years Location : Gurgaon (Hybrid) Job Summary We are seeking a skilled DevOps Engineer with 7-9 years of experience to join our dynamic team. The ideal candidate will have hands-on expertise in managing and automating cloud infrastructure, container orchestration with Kubernetes, configuration management using Ansible, and database management with MongoDB. Proficiency in Linux systems and Shell scripting is essential. You will be responsible for implementing, automating, and optimizing our infrastructure while ensuring the reliability and scalability of our systems. Key Responsibilities & Required Skills and Qualifications Design, implement, and manage Kubernetes-based containerized environments to ensure scalability and reliability. Develop and maintain Ansible playbooks for automated configuration management and application deployments. Optimize and manage MongoDB databases, ensuring high availability, security, and performance. Monitor and maintain Linux-based systems, troubleshooting and resolving issues as they arise. Develop, test, and maintain Shell scripts for system automation and process optimization. Collaborate with development and operations teams to streamline CI/CD pipelines and integrate DevOps best practices. Implement infrastructure monitoring and alerting tools to ensure system health and performance. Troubleshoot and resolve infrastructure and application-related issues promptly. Education : Bachelor s degree in Computer Science, Engineering, or a related field (or equivalent experience). Experience : 3-5 years of hands-on experience in DevOps or related roles. Proven expertise in Kubernetes (deployments, services, and configuration). Strong knowledge of Ansible for configuration management and automation. Experience working with MongoDB (replica sets, backups, tuning). Proficiency in Linux system administration and troubleshooting. Advanced knowledge of Shell scripting for task automation. Additional Skills : Familiarity with cloud platforms (AWS, Azure, or GCP) is a plus. Experience with CI/CD tools (e.g., Jenkins, GitLab CI/CD, or CircleCI). Knowledge of monitoring tools like Prometheus, Grafana, or ELK stack. Understanding of networking concepts, firewalls, and security best practices. Soft Skills Strong problem-solving and analytical skills. Excellent communication and collaboration abilities. A proactive attitude towards learning and adapting to new technologies. Role: DevOps Engineer Industry Type: Software Product Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: DevOps Education UG: Any Graduate PG: Any Postgraduate Key Skills Computer scienceAutomationProcess optimizationLinux system administrationNetworkingGCPConfiguration managementdevopsShell scriptingInfrastructure

Job description This position is in System Engineering domain (Solutions / Pre-Sales) which is critical part of India Sales GTM team. This position will be responsible for delivering Design, Product positioning, solutions and Architecture for Enterprise customer segment. We are looking for a dynamic addition to India System Engineering team, who is Self-Driven, Proactive for Customer Engagements & Customer first focus. Articulate Business Value proposition & build differentiator in the proposal Able to strike & drive Leadership conversation Traditionally a System Engineer by day, but a technologist and a converged data center enthusiast by night. This quintessential System Engineer will also be an aspiring technology leader in this domain who can lead Public forums & Industry Events. Key Responsibilities Go-to SE and trusted advisor for Enterprise Networking solutions across Data centre, Campus including Wi-Fi, Security, WAN , SDWAN and automation . Daily activities include direct customer & partner engagement; comprehensive discovery, information sharing & collaborative solution design; proposal development; solution demonstrations; proof-of-concept test design & use cases, convey competitive landscape, and coordinate with Juniper & partner professional services to ensure implementations meet or exceed customer expectations. Experience in delivering Secure Automated Cloud infrastructure. Front line field System Engineering for participating & drive customer conversation for Win-Win with Broad-based of customer across Enterprise, Telco & Government, helping with design to migrate Legacy DC to SDN enabled DC Qualify customer provided information & proposing best fit technical proposal. Lead the Architecture, Design, transforming & modernizing Data centre with TCO, Revenue enhancements & differentiated Value Proposition. Ability to collaborate with global teams like BU, PLM, Engineering, Service and GTM partners. Perform architectural design workshops with cross-functional customer teams and articulate Business Value to customer Leadership team. Develop and present best practices, technical concepts and technologies. Client presentations, preparation of bill of materials & work as an individual contributor for customer engagements. Build relationship with partner s and customer s and drive the business growth Prime Technical Skills: Advance Knowledge of Datacentre Networking, DC Applications, DC Tools set, DC Security, Virtualization and Multi Cloud technologies. Experience in designing the solutions across the enterprise solutions , in-depth technical knowledge of the enterprise solutions , competition solutions in the market. Must have worked across enterprise verticals like BFSI, Manufacturing, IT/ITES, Health Care , Hospitality and should have knowledge about the verticals requirements and solutions Underlay, Overlay, Security & automation pipeline to build DC use cases. Centralised & Distributed service Architecture fabric for differentiated use cases. Multi Tenancy Micro Segmentation & Service Orchestration in Data Centres. Multicast use case delivery for achieving efficient, scalable & convergence Working experience in Large Enterprise DC & Telco Cloud offerings. Enable success of Security with secure Cloud offering, Sky ATP & JATP. Understanding of Cloud Security, security threat, trends and mitigation techniques Knowledge on trends, new technologies and key the automation, SDN technologies Minimum Qualifications: Eight or more years of Pre-Sales working experience in Large DC builds. Engineering qualification - Degree or similar Juniper / Leading industry certification in DC & Security Architecture knowledge and experience for Data Centres. Knowledgeable about one or more Data Center management and orchestration solutions on the market Experience on Virtualization environment to set up complex test bed, designing /executing POC in customer environment & help demonstrating key value to customer base. EVPN, VXLAN, BGP & MPLS understanding for building IPCLOS fabric. Able to lead DC engagement with EVPN and VXLAN

Job description Job Title: Senior Engineer Career Level: D1 Introduction to role Are you ready to disrupt an industry and change lives? As a Senior Automation and Integration Engineer, youll be at the forefront of redefining our ability to develop life-changing medicines. Your role will involve designing, developing, implementing, and supporting automation activities to streamline operations, improve efficiency, and reduce errors. Youll integrate different systems and technologies to create a cohesive workflow, collaborating with multi-functional teams to identify automation opportunities and ensure successful implementation. Dive into developing scripts, testing systems, solving issues, and providing technical support while adhering to AstraZenecas lifecycle methodology and practices. Are you prepared to make the impossible possible? Accountabilities Design, development, implementation, maintenance of Automation & Integration Solutions to improve Enterprise IT Management Tools & Systems Build automation scripts using Python and PowerShell to streamline IT processes, system monitoring, and data extraction Automate alerting, remediation, and reporting processes to enhance operational efficiency Develop and handle pipelines in SnapLogic for process automation and data transformation Create and maintain Power Automate flows for task automation, file management, and report generation Collaborate with multi-functional teams to understand integration requirements and deliver efficient automation solutions Troubleshoot, maintain, and enhance existing integrations and automations to ensure reliability and performance Document integration workflows, automation processes, and support knowledge transfer to team members Must demonstrate the capability to identify and propose innovative solutions to improve service performance Essential Skills/Experience Relevant qualifications in Enterprise IT Automation and Integration Tools Proven experience with API Management tools such as MuleSoft, Snaplogic, Azure API Management A Bachelor s or Master s degree in Computer Science or a relative field, or equivalent experience Prior experience in an Information Services/Information Technology environment with good business insight Proven experience of being a great partner with 3rd party suppliers Experience of working within a quality and compliance environment and application of policies, procedures and guidelines 8~12 years of experience in build, develop, implement automation solutions for IT Infrastructure Management Tools such as SolarWinds, Cisco, Splunk, Netbox, Tanium, Aternity or similar tools Experience working on building integrations that consume external APIs or build APIs for external systems consumption Experience with Continuous Integration and building continuous delivery pipelines, such as CodePipeline, CodeBuild, and Code Deploy Strong customer handling and communication skills (must), ability to collect requirements, translate requirements into technical design (detailed design), development of requirement, fix any defects, support UAT Experience in scripting and related languages like JavaScript, PHP, Python, PowerShell, Perl, etc Excellent communication, analytical and problem-solving skills Desirable Skills/Experience Well versed in ITIL V3.0 practices and process Agile Methodology Knowledge of Software Development Cycle Certification in Mulesoft, Snaplogic Demonstrate initiative, strong customer orientation, and cross-cultural working Experience in handling Agile based delivery model and able to produce high quality work Experience in working on Large Enterprise Environment globally supporting & working with geographically remote colleagues Ability to interpret and communicate technical information into business language Experience in working with AIOps Tools When we put unexpected teams in the same room, we ignite bold thinking with the power to inspire life-changing medicines. In-person working gives us the platform we need to connect, work at pace and challenge perceptions. Thats why we work, on average, a minimum of