Job description WHAT YOU WILL BE DOING This position reinforces and complements the Global Service Desk support of 24 hours x 7 days a week x 365 days commitment by providing support in the evenings and weekends. Provide remote IT troubleshooting and incident resolution support services for PC and Mac platforms including video conference applications, printers/copiers settings, IP phone systems as well as smartphone devices, general IT hardware/software, and accessories related inquiries. Provide business application support where standard operating procedures are defined Base level understanding of IT infrastructure including networking and ability to build, configure, and support them with the guidance from SMEs Create and follow SOP documentation and escalate issues appropriately to higher-level or respective staff Manage individual workflow and maintain current ticket queue via IT ticketing system Participate in ad-hoc data gathering and documentation activities for the urgent support requirements and continuous process improvements Develop and maintain a productive and professional relationships with user base WHAT YOU BRING Any degree in tech or related discipline or equivalent military experience Must have 7+ years of relevant experience in IT admin roles Strong service-oriented mentality is a must- excellent communication/interpersonal skills, ability and willingness to learn and cross train with other IT staff members required Recent hands-on technical experience with Windows 11, Mac OSX, Google Workspace, Microsoft Active Directory, system imaging, VPN, basic networking, network connectivity including 802.11x , PC and Apple hardware, and mobile devices Recent experience with remote access and remote-control tools to support remote employees. Zoom, MS Remote Desktop, etc. Should be able to handle office network issues and other IT related queries. Role: Network (Support) Engineer Industry Type: Software Product Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: Any Graduate PG: Any Postgraduate Key Skills Application supportNetworkingVPNRemote desktopActive directorySupport servicesWorkflowWindowsTroubleshootingmicrosoft

Job description We help the world run better At SAP, we enable you to bring out your best Our company culture is focused on collaboration and a shared passion to help the world run better HowWe focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from, What You'll Do The Senior SAP BASIS Engineer plays a pivotal role within the SAP ECS Regional Delivery expert, serving as a trusted advisor responsible for safeguarding and optimizing strategic customers' investments in SAP Enterprise Cloud Services We are looking for an experienced SAP technology professional expert for the regional delivery expert team who should have a proven track record in Administration in SAP ABAP and SAP products and Critical Situation Handling with a strong technical and process background Also having customer first mindset, As Regional Delivery Expert You Are Responsible For Ensuring Day to Day quality service delivery and defining, tracking, and achieving various ambitious service KPI and SLAs, Quick responses during escalations, take proactive steps to avoid escalations, identifying and driving initiatives to improve the operation and stability for our customer system and Driving initiatives to standardize and simplify operations, Perform comprehensive performance assessments for the critical customer, Oversee performance testing, benchmarking for new IT stack (HANA + OS) to find performance issue before sign-off for production implementation using data-driven approach, Collaborate with ECS Service Engineering, Client Delivery Management, EOS Operations, Technical operation and Customer to optimize system configurations and landscape stability Proactive Monitor production system performance, help team to proactively identify issues, and provide recommendations to maintain optimal performance levels, Root Cause analysis for Service requests failures/outages, performance issues continuous improvement methodologies Bring in Continuous Improvement Initiatives, to address customer pain points and enhancements in the Service Delivery Streamline standard operating procedures by focusing on automation enhancements, Proactive Operation services for the customer and service on-demand with timely alert reduction program to all the stakeholders involving the customer, Run the hyper care support for the critical customers, What You'll Bring 7+ years of Technical Operations in ABAP/JAVA/HANA/DB2 Hands-on experience in one of the areas like SAP System Administration,Basic System Performance Management, Lifecycle events (Upgrades / Updates/Migration), SAP Project Management, Support, Escalation Management Practical knowledge with SAP technologies like SAP NetWeaver, Business Objects, SAP HANA and SAP Sybase Adaptive Server Enterprise (ASE) Experience with Managed/Hosting services or SAP Private Cloud or Public Cloud Operations/Support, Experience in Service Management like Service request, Incident Management Experience in Problem Management, Root cause analysis methodologies Education And Qualifications Bachelors degree or higher in one of the following areas: Computer Science, Engineering, Information Technologies Management, Professional Certification of SAP BASIS, Business Object with exposure to Project Management tasks including PMP and ITIL certification, Cloud knowledge (e-g , experience of working in Public Cloud Domains like Microsoft Azure, AWS and GCP) #ITT3 Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for databa

Job description Identifies customer goals , analyzes plant design documents, and implements project' s to requirements. Design , construct , and integrate Power Plant Control (PPC) implementations along with Data Acquisition Systems (DAS) & SCADA for C & I (Commercial and Industrial ) and Utility renewable generation systems. Manages and own s development efforts around STEM s PowerManager and PowerTrack SaaS platforms. Conducts and documents testing including Bench Testing, FAT, and SAT. Develops, integrates, and supports new processes, products, and standardizations. Provides appropriate and timely technical advice on matters relating to PPC, DAS, SCADA. Assist customers, Stems Support Team, Field Service Teams in solv ing technical issues . Support s plant commissioning activities with occasional travel to critical sites as needed . Independently manage s project pipelines and stakeholder expectations. Other duties as assigned . Required Qualifications: Bachelor's degree in engineering with a minimum of 5 years of relevant experience or 8+ years of revenant experience in lieu of a degree. 5+ years of experience with the following: C ontrols engineering experience in one of the following industries: renewable power generation, fossil power generation, power distribution, or battery storage. U tilizing PLCs for DAS and closed-loop control integration. D esigning , tuning, and troubleshooting PI and PID loops. Industrial SCADA/EMS platforms including Inductive Automations Ignition Platform. Experience with SQL databases. Knowledge of the following communication protocols: Modbus, DNP3, OPC, IEC-60870, FTP. Competency in the following programming languages: Python, C#, Visual Basic , IEC-61131 Experience integrating layer 2/3 networking hardware and topologies and serial communications. Solid understanding Power Plant Control modes and electrical grid stability conditions and variables. Experience with systematic design, tuning, and troubleshooting of complex control systems . Ability to communicate technical information clearly and concisely to non-SMEs. In this customer - facing role you m ust be collaborative with strong listening and problem - solving skills . Preferred Qualification s: Knowledge of SEL or Phoenix platforms is a plus. Familiarity with VMware and/or Hyper-V virtualization i s a plus. Knowledge of cybersecurity best-practices and requirements (NERC-CIP) is a plus. Role: System Administrator / Engineer Industry Type: Electronic Components / Semiconductors Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills wincchmiiecmanual testingpidscadasqlautomationinstallationfatindustrial automationpower plantvisual basicselcontrol systemplant commissioningcontrol engineeringc#dnp3pythonftpcyber securityplcvmwaremodbus

Job description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Network Data Admin. Experience1-3 Years. Role: System Administrator / Engineer Industry Type: Software Product Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills network datacitrix vdivpntroubleshootingcitrix switchingeigrpwindows troubleshootingnetworkingbgpccnproutingremote supportms office outlookactive directoryvlanlanwindows serverdhcpsystem engineeringdnsospffirewallhsrpvdiccna

Job description Do Excellent communication skills Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support Answer incoming calls and respond to customer’s emails in timely manner. Manage and resolve customer complaints. Identify and escalate issues to supervisors as and when needed. Provide product and service information to customers. Research required information using available resources and Offer Solution to customers. Research, identify, and resolve customer complaints using applicable software. Route calls and tickets to appropriate resources and Domains who can best support he user, Document all call information according to standard operating procedures. Recognize, document, and alert the management team of trends in customer calls. Create SOPs for new Issues and resolution given. Complete call logs and reports. Mandatory Skills: Network Voice Admin. Experience1-3 Years. Role: System Administrator / Engineer Industry Type: Software Product Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills voice networkingcitrix vdivpntroubleshootingcitrix citrix xendesktopcitrix xenappxendesktopvmwarednsxenappwindows troubleshootingnetworkingnetscalerremote supportms office outlookactive directoryvdidhcpsystem engineering

Job description We belong to Electrification & Automation business unit at Siemens' Smart Infrastructure division. We have an innovative, intelligent, and environmentally friendly portfolio for reliable power distribution networks with energy automation of the future. Whether energy suppliers, industrial companies, or large energy consumers, as a qualified and reliable partner, we support our customers in all energy issues and thus contribute to their business success. We aim to be the global leader driving grid transformation to ensure resilient, economical, and sustainable electrification. Job overview This position is for system engineer with experience on engineering of protection system and substation Automation system. About The Role read more Key Skills Skills highlighted with ‘‘ are preferred keyskills networkingcomputer networkingsystem architectureelectronics engineeringsystem engineering pythonc++macrosproject managementcsasmicrosoft azuredbmssqlsystem administrationjavaticketingamadeuslinuxreservationhtmlunix

Job description Do ¢ Excellent communication skills ¢ Ability to Empathize, pacify and handle Irate Customers with Exceptional communication skills. ¢ Technical Knowledge in Troubleshooting Base Operating system Issues and eager to learn New Technologies. ¢ Troubleshooting Windows, Outlook, Teams, Citrix. VDI, VPN, Security App etc. over Remote Support ¢ Answer incoming calls and respond to customers emails in timely manner. ¢ Manage and resolve customer complaints. ¢ Identify and escalate issues to supervisors as and when needed. ¢ Provide product and service information to customers. ¢ Research required information using available resources and Offer Solution to customers. ¢ Research, identify, and resolve customer complaints using applicable software. ¢ Route calls and tickets to appropriate resources and Domains who can best support he user, ¢ Document all call information according to standard operating procedures. ¢ Recognize, document, and alert the management team of trends in customer calls. ¢ Create SOPs for new Issues and resolution given. ¢ Complete call logs and reports. Mandatory Skills: Tools Development-Software Engineering. Experience5-8 Years. Role: System Administrator / Engineer Industry Type: Software Product Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills tool developmentcitrix vdivpntroubleshootingcitrix citrix xendesktopcitrix xenappxendesktopvmwarexenappdnshyper-vwindows troubleshootingnetscalerremote supportms office outlookactive directoryvdixenserverdhcpsystem engineering

Job description Hello Visionary! We empower our people to stay resilient and relevant in a constantly changing world. Were looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like youd make a great addition to our vibrant team. Siemens founded the new business unit Siemens Foundational Technologies (formerly known as Siemens IoT Services) on April 1, 2019 with its headquarter in Munich, Germany. It has been crafted to unlock the digital future of its clients by offering end-to-end support on their outstanding digitalization journey. Siemens Foundational Technologies is a strategic advisor and a trusted implementation partner in digital transformation and industrial IoT with a global network of more than 8000 employees in 10 countries and 21 offices. Highly skilled and experienced specialists offer services which range from consulting to craft & prototyping to solution & implementation and operation everything out of one hand. read more Key Skills Skills highlighted with ‘‘ are preferred keyskills DevOps S3tuningIAMMSKEC2PostgreSQL maintenanceRoute53troubleshootingEKSbackups

Job description The App Supp Eng/ Sr. Application Services Engineer will be responsible for installing and upgrading HealthEdges award-winning applications in our private cloud, as well as customer-hosted instances. The HealthEdge Application Engineering Team is the team of technical experts at HealthEdge that runs and manages application operations for the Companys clients. Environments are technically sophisticated, and the ideal candidate is looking to learn and work within the agile HealthEdge Deployment Methodology, custom and COTS tools we use to manage the environment, automation technologies, alerting, and others. Responsibilities: Effectively understands and can execute tactical assignments with some oversight from senior team members Implements assignments with no defects or issues; all work is delivered on time and within acceptable quality levels Responds to issues with a strong sense of urgency; works collaboratively until issues are resolved Diligent, well organized, and always focused on process improvement. Recommends and implements process improvements Effective communicator/documenter documents process and trains team members with ease Coaches and trains junior team members timely Demonstrated expertise in some, but not all technologies deployed in the HealthRules Cloud Identifies knowledge gaps and closes them; demonstrates consistent intellectual curiously and drive to learn more and self-develop himself/herself Perform all job functions consistent with HealthEdge policies and procedures, including those which govern handling PHI and PII Automates the day-to-day manual and repeatable tasks Requirements: 7+ years of experience in developing, supporting, or deploying applications in complex environment Bachelor’s degree in computer science, MIS or related disciplines or equivalent work experience Experience training or acting in a deployment or solutions engineer, and/or system/platform engineer, technical application support, or experience in a system administration role Experience with deployment and automation tools (Ansible, Chef, Puppet) An Engineering mindset – focused on designing, implementing, and improving processes and technology Strong working knowledge and hands-on experience with major J2EE middleware tier software offerings such as; WebLogic, WebSphere, Karaf, Apache, and JBoss Strong Linux skills. To be successful, you must be comfortable on a Linux server and able to easily navigate around a server Experience with PL/SQL and related relational database technologies Ability to lead technical projects and guide other resources Ability and desire to learn new technologies and apply new skills Excellent teamwork and communication skills, both verbal and written Ability to play a vital role in high visibility assignments. The ability to communicate directly with senior management Ability to manage multiple tasks, set priorities and communicate to project teams Strong troubleshooting skills, a must Shell scripting skills are a strong plus Occasional off-hours work (including weekends) required to perform upgrades in production environments Role: IT Support - Other Industry Type: Software Product Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Support Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills JavaShell ScriptingDatabase QueriesAnsible / ChefTroubleshooting Automation Tools

Job description Amazon is seeking qualified Product Security Engineers to join our innovative, high energy Amazon Payments India Security team and work within the Consumer Stores Security organization. Amazon Payments processes millions of transactions every day across numerous countries and payment methods. Paramount to our success is ensuring that our customer data is secure. As an security engineer within India Payments Security, you will partner with engineering teams in a consulting facility throughout the Software Development Life Cycle (SDLC), to ensure that applications are designed and built securely. You will identify potential vulnerabilities in the applications and enable developers to understand and remediate such identified vulnerabilities. - Develop a broad and deep technical understanding of products, services and architectures pertaining to the India Payments organization. - Leverage this understanding to conduct architecture reviews, threat modelling and manual code reviews on web applications, mobile applications and other relevant services. - Interpret security tools and penetration testing results to stakeholders, providing advice on vulnerability remediation and risk mitigation. - Create relevant documentation and metrics to your stakeholders and business leaders and deliver these in a clear, concise manner. - Research and maintain proficiency in attacker Tools, Techniques, Procedures and other security topics. - Propose and develop training materials to help raise the security bar across the India Payments Security organization. - Develop innovative and scalable tools, solutions, and processes to enhance the India Payments Security s operations. About the team Diverse Experiences Amazon Security values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying. Why Amazon Security At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences. Our organization is responsible for creating and maintaining a high bar for security across all of Amazon s products and services. We offer talented security professionals the chance to accelerate their careers with opportunities to build experience in a wide variety of areas including cloud, devices, retail, entertainment, healthcare, operations, and physical stores. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there s nothing we can t achieve. Inclusive Team Culture In Amazon Security, it s in our nature to learn and be curious. Ongoing DEI events and learning experiences inspire us to continue learning and to embrace our uniqueness. Addressing the toughest security challenges requires that we seek out and celebrate a diversity of ideas, perspectives, and voices. Mentorship and Career growth We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, training, and other career-advancing resources here to help you develop into a better-rounded professional. - 3+ years of any combination of the following: threat modeling experience, secure coding, identity management and authentication, software development, cryptography, system administration and network security experience - Bachelors degree in computer science or equivalent - Knowledge of networking protocols such as HTTP, DNS and TCP/IP - 2+ years of programming in Python, Ruby, Go, Swift, Java, .Net, C++ or similar object oriented language experience - Experience with AWS products and services read more Key Skills C++CodingConsultingDNSNetwork securityHTTPRubySDLCPythonSystem administration