Job description Career Category Information Systems Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Manager Information Systems What you will do Let s do this. Let s change the world. In this vital role you will responsible for designing, developing, and maintaining software applications and solutions that meet business needs and ensuring the availability and performance of critical systems and applications. This role involves working closely with product managers, designers, and other engineers to create high-quality, scalable software solutions and automating operations, monitoring system health, and responding to incidents to minimize downtime. Roles & Responsibilities: Lead the design, configure and deployment of the validation systems (such as Veeva Validation Management, ALM, and KNEAT) ensuring scalability, maintainability, and performance optimization. Implement standard methodologies, conduct code review and provide technical guidance, mentorship to junior developers. Take ownership of complex software projects from conception to deployment. Manage software delivery scope, risk, and timeline Collaborate closely with business collaborators to discuss requirements, ensuring alignment between technical capabilities and business objectives, while effectively communicating any technical limitations or constraints. Contribute to both front-end and back-end development using cloud technology. Create and maintain documentation on software architecture, design, deployment, disaster recovery, and operations. Ensure all documents are compliant with 21 CFR Part 11, Annex 11, and other relevant regulations. Identify and resolve technical challenges effectively. Stay updated with the latest trends and advancements. Work with Product Owners, Service Owners and/or delivery teams to ensure that delivery matches commitments, acting as a partner concern point and facilitating communication when service commitments are not met. Work closely with multi-functional teams, including product management, design, and QA, to deliver high-quality software on time. Develop talent, motivate the team, delegate effectively, champion diversity within the team and act as a role model of servant leadership. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Master s degree and 4 to 6 years of related field experience OR Bachelor s degree and 6 to 8 years of related field experience OR Diploma and 10 to 12 years of related field experience Solid technical background, including understanding software development processes, databases, and cloud-based systems. Experience configuring the SaaS systems such as Veeva or ALM. Experience with Document management system, Service now suite, ALM, JIRA, Veeva Platform, GenAI. Agile/Scrum experience with demonstrated success managing product backlogs and delivering iterative product improvements. Preferred Qualifications: Understanding of Veeva Quality Vault/ALM/KNEAT. Curiosity of modern technology domain and learning agility Experience with the following technologies: Veeva Vault, MuleSoft, AWS (Amazon Web Services) Services (DynamoDB, EC2, S3, etc.
Posted 2 hours ago
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Job description Career Category Information Systems Job Description Join Amgen s Mission of Serving Patients At Amgen, if you feel like you re part of something bigger, it s because you are. Our shared mission to serve patients living with serious illnesses drives all that we do. Since 1980, we ve helped pioneer the world of biotech in our fight against the world s toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. What you will do Let s do this. Let s change the world. In this vital role you will be an integral part in driving growth & innovation, improving efficiency and creating enterprise value - supporting our mission To Serve Patients . The Manager-Information Security will be responsible for the oversight and hands-on leadership of the Directory Services (AD and LDAP) team within the Digital Identity Access Services (DIAS) organization. This role involves developing, implementing, maintaining, and updating IAM strategies, policies and procedures to ensure the security and integrity of our systems and data. The ideal candidate will have extensive experience in Active Directory, Enterprise Unix LDAP and other Directory services. Candidate should have a deep understanding of security standard processes, and the ability to lead a team in a dynamic, global environment. Roles & Responsibilities: Manage Amgens Internal and External PKI Technologies Manage External PKI vendors like Sectigo and Entrust Develop and maintain the Directory and LDAP standards and architecture, ensuring that it meets industry standards and best practices Assess and select IAM technologies and tools that align with Amgen s IAM strategy Lead the information security team, providing guidance, support, and mentoring to ensure the effectiveness of security operations Develop and implement the IAM (Identity Access Management) strategy aligned with the organizations information security goals and regulatory requirements. Lead the design, implementation, and management of IAM solutions, including governance for Directory Services. Create, implement, and maintain IAM policies, standards, and procedures to manage user identities and access rights. Design and enforce access control mechanisms, including role-based access control (RBAC), to safeguard sensitive information. Manage IAM-related security incidents and vulnerabilities, coordinating with IT security teams to mitigate risks. Know the latest with industry trends, emerging threats, and standard methodologies in IAM. Collaborate with IT and security teams to integrate IAM solutions with other security and business systems. Develop and maintain key performance indicators (KPIs) to track service metrics and generate regular reports for management. Evaluate and implement IAM tools and technologies to enhance security and streamline processes. Participate in vendor proposals, contract negotiations, and support renewals. This role on occasion might have responsibilities outside of business hours. Travel: International and/or domestic travel up to 10% may be essential. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Master s degree with 4 to 6years of experience related field OR Bachelor s degree with 6 to 8 years of experience in related field OR Diploma with 8 - 12 years of experience in related field. Preferred Qualifications: Must-Have Skills: Strong knowledge of Internal and External PKI (Public Key Infrastructure). Strong knowledge of Directory Serv
Posted 5 hours ago
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Job description Role & responsibilities A Operations manager is responsible to maintain healthy relations with the building management team and with coordination to resolve if any issues. Regular property inspections and concerns to pass on to operations. Following the budget is given by management. Making sure of minimum energy consumption on a daily basis. He/she must be able to build a good rapport with the customers and greet the customers when they enter the office overall building a strong relationship with the customers. Handle customer requests promptly It is the duty of the Operations Manager to keep a record on people who have come to the office. Maintain records of their queries /feedback. Maintain adequate stocks of office supplies. He/She is entirely responsible for up keeping the allotted floor or site. On a daily basis, she/he should take regular rounds in the property and if any concern should report to the responsible department. Keep up the workflow of the internal client working area. Attend regular meeting coordinated by the Business Centre. Self-Supervisor to discuss the situation for improvement. Ensure appearance, hygiene, courtesy, and telephone manners are in good order. Organizing events and management. Customer relations He/She is often responsible for customer support answering questions however they come in (phone, e-mail, and direct) and managing any online feedback forums such as Get Satisfaction pages. Communications/marketing strategy He/She is responsible for creating strategic marketing/communications plans to provide direction for the companys public-facing communications. Updating ongoing events. Business development He/She can also be responsible for business development and sales. Preferred candidate profile Hotel Management degree preferred Strong verbal and written communications Exceptional public speaking skills Exceptional organizational and multitasking skills Passion and understanding for entrepreneurial communities Mindset open to new and innovative solutions Role: Facility Management - Other Industry Type: Real Estate (Co-working) Department: Administration & Facilities Employment Type: Full Time, Permanent Role Category: Facility Management Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Hotel ManagementSoft ServiceGuest House Management HousekeepingHospitalityAdministration ManagementHKFacility AdministrationHousekeeping ManagementCafeteria ManagementSoft ServicesProperty ManagementFacility ServicesFacility Management
Posted 1 day ago
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Job description Roles and Responsibilities Conduct store audits to ensure compliance with company policies and procedures. Identify areas of improvement and provide recommendations for enhancement. Verify inventory levels, stock accuracy, and retail audit reports. Collaborate with store teams to resolve issues and implement corrective actions. Ensure timely completion of all audit tasks within given deadlines. Role: Healthcare & Life Sciences - Other Industry Type: Retail Department: Healthcare & Life Sciences Employment Type: Full Time, Permanent Role Category: Healthcare & Life Sciences - Other Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Store Audit Store OperationsRetail AuditField AuditAuditingStock Audit
Posted 1 day ago
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Job description Key Responsibilities: •Accounts Receivable Monitor status of accounts receivable with Finance Manager, recommend deviation from credit policy in identified cases to the Business Head. In Order to minimize bad debts. •Customer Satisfaction Monitor response and resolution time with respect to customer service issues, coordinate with the team for effective resolution and closure. In Order to meet customer requirements for efficient service and repair. •Key Account Management Identify key customers biggest challenges and along with the team come-up with tailored service solutions that match their needs. Review current customers and calculate potential of each of them. In Order to ensure high levels of customer satisfaction. •Part Inventory, Availability, sales and marketing Initiate and negotiate discussions with customers on parts sale agreement based on customer requirements; get the RO/HQ team to close agreements. In Order to increase coverage in the market and ensure future sales. •Site Management Map the Area extensively to identify requirement of site services, Review services provided by technicians and support for resolution of issues, ensure parts availability and warranty claims and deliver as per standards at the site. Better service TAT, Responsiveness and EOS adherence, Competency building, DOS process, Retail excellence. In Order to ensure delivery as per standard at the site. •Workshop Administration Ensure standards at workshop are maintained, resources are utilized in an effective manner and SOP are adhered. In Order to ensure smooth running of the workshop, effective resource utilization. •Quality Management System Coordinate with other functions within aftermarket to ensure the team is trained on process and procedure so that the customer is satisfied with the services in the first instance, review non - compliance and work with team members to ensure closure of all non – compliances. In Order to meet the required quality standards. •People Management Find training needs, coordinate with HR team for planning and delivery of soft skills training and technical training. Identify the competency gaps and facilitating competence development for aftermarket team. Administration of performance management process. Engaging & retaining talent. Driving Values & VGAS action plans. Making hiring decisions for any requirement in the COCO aftermarket. In Order to develop a capable and motivated team of professionals. Desired profile: •Commercials understanding of Markets & CV business (P&L) •Technical and Commercial Knowledge •Customer Orientation, Communication, Negotiation and People Management Skill Role: Service Manager Industry Type: Automobile Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: After Sales Service & Repair Education UG: B.Tech/B.E. in Any Specialization, Diploma in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills Team HandlingAfter Sales ServiceCustomer ExperienceWorkshop Administration Parts ManagementCustomer SatisfactionWorkshop ManagementWarranty ManagementCustomer Satisfaction IndexService RevenueAutomobile ServiceInventory ManagementService Operations
Posted 1 day ago
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Typically responds within 2 days
Job description -HR Operations -Recruitment -Background verification -Master Data -MIS -Letters Role: HR Operations - Other Industry Type: FMCG Department: Human Resources Employment Type: Full Time, Permanent Role Category: HR Operations Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills HR Operations Offer GenerationBackground ScreeningInduction ProgramDocument VerificationJoining FormalitiesDocument CollectionMIS UpdationExit FormalitiesOnboardingBackground VerificationExit Process
Posted 1 day ago
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Job description Responsibilities: * Manage customer relationships through effective communication * Build strong customer engagement through proactive outreach * Provide exceptional customer service via phone and email Role: Customer Success, Service & Operations - Other Industry Type: Software Product Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer RelationshipCustomer ServiceCustomer CareTelemarketing EnglishTeluguMalayalamKannadaHindiTamil
Posted 1 day ago
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Job description Responsibilities: Meet sales targets through cold calling and online lead gen Manage pipeline from prospect to close Generate new business opportunities Collaborate with marketing team on campaigns Annual bonus Provident fund Role: Direct Marketing Industry Type: Industrial Equipment / Machinery Department: Marketing & Communication Employment Type: Full Time, Permanent Role Category: Marketing Education PG: MBA/PGDM in International Business, Marketing, Operations, M.Com in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills SalesLead GenerationCold CallingOnline Lead GenerationBusiness Development EnglishGujaratiHindi
Posted 1 day ago
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Job description Responsibilities: * Collaborate with R&D on product development * Ensure customer satisfaction through technical support * Meet revenue targets through effective selling techniques Health insurance Provident fund Travel allowance Sales incentives Role: Operations Engineer Industry Type: Auto Components Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Support Education UG: Diploma in Any Specialization Key Skills EnglishTechno-commercialTamil
Posted 1 day ago
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Job description Computer typing skill with knowledge of online filing of cases before various courts. Ability in English shorthand is preferred Role: Data Entry / MIS Industry Type: Legal Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Back Office Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills English Typing Typing SpeedData Entry
Posted 1 day ago
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Typically responds within 2 days