Job description Skill required: Next Generation Customer Operations - Customer Service Technology Designation: Delivery Lead Manager Qualifications:Any Graduation Years of Experience:13 to 18 years Language - Ability:English(International) - Advanced About Accenture What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s. Skill required:Customer Service/Contact center operations in Retail Banking- In this role, you will be responsible for overseeing and managing various retail banking operations, including account opening and maintenance, probate services, and legal order processing. You will ensure compliance with regulatory requirements, streamline processes, and provide excellent customer service. The ideal candidate will have extensive knowledge and hands on experience in managing customer operations in the retail banking space (Front Office and Backoffice operations) for card and payment servicesa transformation from a necessary function for resolving customer problems into a value- generating service that is a strategic differentiator in the market.Plan, deliver and execute project(s) and program(s) Ensure execution of delivery work across one or more clients or portfolios, leading service delivery strategy across all locations where the services are provided (e.g. client-site, delivery center) Address performance issues across the client(s)/portfolio(s); create the operational approach and implements continuous improvement Implement standard SLA commitments and other financial/operational metrics for client(s)/portfolio(s) Support the achievement of contract controllable income (CCI) targets, as well as the achievement of cost-to-serve targets; deliver efficiencies through standard processes and synergies Manage staffing & peoplePlatform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance. What are we looking for Customer Service Management Adaptable and flexibleAbility to work well in a teamStrong analytical skillsWritten and verbal communication Process-orientation Client Management Develops and manages key internal/external client relationships. Demonstrates thorough understanding of client relationships/business practices.Evaluates, responds to, and tracks/trends client feedback in areas of responsibility to promote client satisfaction. Demonstrates business and industry acumen to initiate and/or develop client relationships. Performance Management Oversees and promotes consistent application of human resource processes including performance management, career development, salary review, and resource allocation within area of responsibility. Manages team mix to the standard pyramid for type of Client Service Team/Service Delivery Team, headcount, macro resource load balance (rolling 3 months), utilization, overtime etc. and escalate issues when required according to established practices.Customer Care Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual

Job description Skill required: Employee Services - Workday Talent Management Designation: HR Service Delivery New Associate Qualifications:Any Graduation Years of Experience:0 to 1 years About AccentureAccenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementDesign, develop, implement and manage business solutions within Workday s HCM Tracking Library focusing on the talent and performance management data and aspects of an organization. What are we looking for Ability to establish strong client relationshipAbility to handle disputesAbility to manage multiple stakeholdersAbility to meet deadlinesAbility to perform under pressure Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your primary interaction is within your own team and your direct supervisor In this role you will be given detailed instructions on all tasks The decisions that you make impact your own work and are closely supervised You will be an individual contributor as a part of a team with a predetermined, narrow scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation Role: HR Analyst Industry Type: IT Services & Consulting Department: Human Resources Employment Type: Full Time, Permanent Role Category: HR Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills workdayservice operationstalent managementservice deliveryrecruitment hr generalist activitiesproject managementprogram managementhrsdhuman resource managementhr operationssourcingstaffingtalent acquisitionemployee engagementpayroll

Job description Skill required: Employee Services - Workday Talent Management Designation: HR Service Delivery Associate Qualifications:Any Graduation Years of Experience:1 to 3 years About AccentureAccenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementDesign, develop, implement and manage business solutions within Workday s HCM Tracking Library focusing on the talent and performance management data and aspects of an organization. What are we looking for Ability to manage multiple stakeholdersAbility to perform under pressureAgility for quick learningCommitment to qualityCorporate planning & strategic planning Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation Role: HR Analyst Industry Type: IT Services & Consulting Department: Human Resources Employment Type: Full Time, Permanent Role Category: HR Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills workdayservice operationstalent managementservice deliveryrecruitment hr generalist activitiesproject managementprogram managementhrsdhuman resource managementhr operationssourcingstaffingtalent acquisitionemployee engagementpayroll

Job description Career Category Human Resources Job Description ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world s toughest diseases, and make people s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what s known today. ABOUT THE ROLE Role Description: Amgen is seeking a Senior Associate of Human Resources - Workforce Administration who will work on our HR Technology group. The Senior Associate of Human Resources - Workforce Administration will work out of Amgen s Capability Center in Hyderabad, India. The successful incumbent will have experience within the many aspects of human resources administration to provide customer service support to staff members and managers as a member of our service delivery team. The Senior Associate will also monitor worker data in the Human Resources (HR) system, Workday, and liaise with other groups on processes and analyzing HR system functionality. Roles & Responsibilities: Receives and responds to inquiries and issues related to Amgen s HR system, Workday, that have been escalated from HR Associates Provides excellent customer service as measured by Service Level Agreements (SLAs) Assigns and balances HR system security roles Provides analysis and documentation to support the quarterly SOX process for Workday Security role assignments and removals. Analyze HR system functionality, identify gaps, perform system testing, and support the configuration of HR system to meet business goals Handles and maintains the content in the team s knowledgebase program and suggests improvements for ongoing development Generates and creates Workday reports and performs audits on transactional work and other processes Performs transactional work in Workday using mass upload tool and correcting data discrepancies Fosters relationships and service levels through enthusiastic communications as well as timely and effective responses Contributes to knowledge sharing within the team, providing on-floor support and training the call center representatives on HR system processes while providing feedback on process and technology improvements Leads other projects/activities, as needed, and participate in other cross-functional process improvements Basic Qualifications and Experience: Strong working knowledge of Workday 4+ years experience in human resources and corporate service center Strong working knowledge of Workday including generating Workday reports, EIBs, Mass Operations Management Strong quantitative, analytical (technical and business), problem solving skills, and attention to detail Functional Skills: Must-Have Skills: 4+ years strong working knowledge of Workday including using tools such as EIBs, Mass Operation Management, data audits Experience in creating and using Workday reports 3+ years experience in human resources and corporate service center supporting Workday Soft Skills: Excellent analytical and troubleshooting skills Strong quantitative, analytical (technical and business), problem solving skills, and attention to detail Strong verbal, written communication and presentation skills Ability to work effectively with global, virtual teams Strong technical acumen, logic, judgement and decision-making Strong initiative and desire to learn and grow Ability to manage multiple priorities successfully Exemplary adherence to ethics, data privacy and compliance policies EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other b

Job description About the Role As Senior Talent & Culture Manager, youll be the people architect of Fluid Studios Mumbai HQ. You’ll own hiring, onboarding, rituals, and HR ops, but more importantly, you’ll shape the culture that makes high-performance creative work possible. This isn’t just recruiting or admin. It’s a builder role. You’ll craft the systems, rituals, and environment that attract top-tier talent and turn them into aligned, obsessed, long-term teammates. You’ll be managing and building the following: Hiring Operations: Draft JDs, run sourcing funnels, screen candidates, schedule interviews, and coordinate offers. Onboarding Experience: Set up new joiners for success. From Day 1 checklists to 30-60-90 tracks. Culture Design: Lead rituals like feedback weeks, AMAs, creative showcases, and performance reviews. People Ops Systems: Track attendance, manage leaves, and coordinate with finance/legal on payroll and compliance. Internal Comms & Wellbeing: Act as a trusted sounding board for team concerns, conflicts, and alignment. Performance Infrastructure: Help build our review systems, growth tracks, and internal documentation. Requirements About You You care about people, but also about performance. You don’t just make people feel good, you help them do their best work. You’re obsessed with the creative ecosystem and want to build the best workplace in India for editors, motion designers, and creatives. You love systems. You want hiring to feel like a product. Culture to feel like a machine. HR to feel like infrastructure. You communicate with warmth, but act with clarity. You listen, but also take action. You’re highly organized, from resume pipelines to onboarding checklists, nothing falls through. Key Experience, Skills & Knowledge 2–5 years experience in HR, People Ops, or Talent roles in fast-moving teams (agencies, startups, studios) Creative hiring experience. You’ve worked with design, content, or video teams before Excellent communication. You write clearly, listen well, and create alignment across functions Tool savvy. Notion, Airtable, Slack, Sheets, ATS tools, etc. Execution-driven. You don’t wait for permission, you make it happen Bonus Points Built hiring or HR systems from scratch Experience working directly with founders or in early-stage team environments Role: Recruitment & Talent Acquisition - Other Industry Type: Animation & VFX Department: Human Resources Employment Type: Full Time, Permanent Role Category: Recruitment & Talent Acquisition Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills End To End RecruitmentTalent Acquisition Talent EngagementHuman Resource ManagementLeadership HiringTalent SourcingHiring OperationsHead Hunting

Job description Responsibilities:- Issue HR related letters, all joining formalities, maintain employees data checklist. Induction and introduction, Attendance, Leaves, salary and wages coordination with staff Monitoring and Supervision of Housekeeping Any work assigned by the management Reporting to seniors, regarding day to day activities Security Management, Employee Welfare, AMCS Day to Day Admin Activities, Travel Management, Guest Management, Cafeteria / mess Management Vehicle Maintenance, Maintaining general office files,. Supervision of Managing Directors Bungalow related responsibilities Food and Accommodation Facility Available. Desired profile: Strong Analytical skills Good Communication Skills Alert and Attentive and Self-Driven Role: HR Operations - Other Industry Type: Engineering & Construction Department: Human Resources Employment Type: Full Time, Permanent Role Category: HR Operations Education PG: MBA/PGDM in HR/Industrial Relations Key Skills Skills highlighted with ‘‘ are preferred keyskills HR Generalist ActivitiesRecruitment Induction ProgramHuman Resource ManagementJoining FormalitiesAttendance MaintenanceLeave AdministrationAttendance ManagementsalaryExit Formalities

Job description Join the group for more updates https://chat.whatsapp.com/GLV91cNxpMP0Mm1C3LO4Gq Graduate with Excellent communication skills required in ENGLISH. WORK FROM OFFICE Job Responsibilities: - 1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. 4. Proper resolution to customer Queries. Job Requirements: Flexibility to work in 24/7 environment Excellent Communications skills required in ENGLISH 1 Year experience in BPO Graduation Mandatory Salary: 30,000k ctc 5 Days Working Shift- 9 Hour Rotational AND Afternoon Shifts, For Male 24*7 (Last shift 5 pm to 2 am) for Females DAY SHIFTS ONLY 6 am to 8 pm (Any 9 Hours window) Location: Noida sector 60 Interested candidates can WhatsApp to Schedule their interview on the Below mentioned number HR Vanshika Aggarwal Interview Details: Contact Person: HR Vanshika Aggarwal Contact Number: 9211529334 Timing: Monday to Saturday from 10:00 AM to 3 PM. Address: I Energizer, A-37, GATE NO. 2, Sec- 60, Noida. Near Sector 59 metro station Feel free to refer your friends and share the contact number 9211529334 Role: Customer Retention - Voice / Blended Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Inbound Processinternational bpoinbound customer serviceVoice ProcessInbound Voice Process bpoCustomer ServicecceSolving QueriesOutbound ProcessInboundcustomer supportCSETelecallingDomesticDomestic BPOCustomer CareCustomer HandlingDomestic Process

Job description Join the group for more updates https://chat.whatsapp.com/GLV91cNxpMP0Mm1C3LO4Gq Graduate with Excellent communication skills required in ENGLISH. WORK FROM OFFICE Job Responsibilities: - 1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. 4. Proper resolution to customer Queries. Job Requirements: Flexibility to work in 24/7 environment Excellent Communications skills required in ENGLISH 1 Year experience in BPO Graduation Mandatory Salary: 29300 CTC 25300 IN HAND 5 Days Working Shift- 9 Hour Rotational AND Afternoon Shifts, For Male 24*7 (Last shift 5 pm to 2 am) for Females DAY SHIFTS ONLY 6 am to 8 pm (Any 9 Hours window) Location: Noida sector 60 Interested candidates can WhatsApp to Schedule their interview on the Below mentioned number HR Vanshika Aggarwal Interview Details: Contact Person: HR Vanshika Aggarwal Contact Number: 9211529334 Timing: Monday to Saturday from 10:00 AM to 3 PM. Address: I Energizer, A-37, GATE NO. 2, Sec- 60, Noida. Near Sector 59 metro station Feel free to refer your friends and share the contact number 9211529334 Role: Customer Retention - Voice / Blended Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Inbound Processinternational bpoinbound customer serviceVoice ProcessInbound Voice Process bpoCustomer ServicecceSolving QueriesOutbound ProcessInboundcustomer supportCSETelecallingDomesticDomestic BPOCustomer CareCustomer HandlingDomestic Process

Job description Graduate with Excellent Communication skills required in ENGLISH. WORK FROM OFFICE Join the Group for more Updates https://chat.whatsapp.com/GLV91cNxpMP0Mm1C3LO4Gq Job Responsibilities: - 1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. 4. Proper resolution to customer Queries. Job Requirements: Flexibility to work in 24/7 environment Excellent Communications skills required in ENGLISH 6 Months of experience in BPO Graduation Mandatory Salary: 40K CTC 6 Days Working Shift- 9 Hour Rotational AND Afternoon Shifts, For Male (Last shift till 12am) for Females DAY SHIFTS ONLY 6 am to 8 pm (Any 9 Hours window) Location: Noida Interested candidates can WhatsApp to Schedule their interview on the Below mentioned number HR Vanshika Aggarwal Interview Details: Contact Person: HR Vanshika Aggarwal Contact Number: 9211529334 Timing: Monday to Saturday From 10:00 AM to 3 PM. Address: iEnergizer, A-37, GATE NO. 2, Sec- 60, Noida.Near Sector 59 metro station Feel free to refer your friends and share the contact number 9211529334 Role: Customer Retention - Voice / Blended Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Voice ProcessBpo VoiceDomestic BPO CcaInbound ProcessCceInbound CallsVoice SupportInbound Voice ProcessCustomer SupportDomestic Voice ProcessCSEDomestic VoiceCustomer CareDomestic CallingFresher Hiring

Job description Graduate with Excellent GOOD skills required in ENGLISH. Join the Group for more Updates https://chat.whatsapp.com/GLV91cNxpMP0Mm1C3LO4Gq WORK FROM OFFICE Job Responsibilities: - 1. Resolve customer complaints via Call. 2. Responding promptly to customer inquiries. 3. Ensure customer satisfaction and provide professional support. 4. Proper resolution to customer Queries. Job Requirements: Flexibility to work in 24/7 environment Excellent Communications skills required in ENGLISH FRESHER OR 1 Year experience in BPO Graduation Mandatory Salary: 18K-25K CTC 5/6 Days Working Shift- 9 Hour Rotational AND Afternoon Shifts, For Male 24*7 (Last shift 5 pm to 2 am) for Females DAY SHIFTS ONLY 6 am to 8 pm (Any 9 Hours window) Location: Noida Interested candidates can WhatsApp to Schedule their interview on the Below mentioned number HR Vanshika Aggarwal Interview Details: Contact Person: HR Vanshika Aggarwal Contact Number: 9211529334 Timing: Monday to Saturday From 10:00 AM to 3 PM. Address: iEnergizer, A-37, GATE NO. 2, Sec- 60, Noida.Near Sector 59 metro station Feel free to refer your friends and share the contact number 9211529334 Role: Customer Retention - Voice / Blended Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Voice ProcessCSEBpo VoiceDomestic BPO CcaInbound ProcessBlended ProcessCceSolving QueriesInbound CallsCallingVoice SupportInbound Voice ProcessCustomer SupportDomestic Voice ProcessDomestic VoiceDomestic CallingFresher HiringCustomer Handling