Job description Desired Candidate Profile 0-2 years of experience in telecalling or outbound calling process (domestic BPO). Excellent communication skills in English language for effective voice processing. Ability to work independently with minimal supervision while maintaining high-quality standards. Strong problem-solving skills to handle complex customer complaints efficiently. Role: Bilingual / Multilingual Support - Voice / Blended Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Telecalling Domestic Voice ProcessBpo VoiceDomestic VoiceDomestic BPOOutbound ProcessVoice ProcessVoice SupportOutbound Calling

Job description About Crunchyroll Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it s powered by the anime content we all love. Join our team, and help us shape the future of anime! About the role We are looking for a dynamic Engineering Site Director in our Hyderabad office to lead our engineering teams and drive the growth and development of our technology initiatives at Crunchyroll. We are looking for a visionary leader with experience building and managing engineering teams within fast-paced environments. You will oversee all aspects of our engineering operations, including hiring plans, attrition management, and engineering effectiveness, all while promoting a positive and collaborative culture. You will collaborate with other engineering directors based in the US on a set of key engineering initiatives. Site Leadership : Provide strategic leadership to the engineering team, ensuring alignment with organizational goals and objectives. Manage the growth of the site by overseeing hiring plans and promoting an effective workplace culture. Operational Excellence : Drive best practices in engineering effectiveness, ensuring high performance and productivity within the team. Develop and manage key performance indicators to measure success. Cross-Functional Collaboration : Collaborate with product management, design, and other departments to ensure seamless integration of engineering efforts with business objectives. Culture Building : Foster a culture that emphasizes inclusion, diversity, and belonging. Implement initiatives that amplify core values and keep employees informed and engaged. Stakeholder Engagement : Build and maintain relationships with partners, both internal and external, including senior management and partners. Talent Management : Recruit, develop, and retain top engineering talent. Implement strategies that enhance team performance and engagement while minimizing attrition. Project Management : Oversee engineering projects from creation to completion, ensuring delivery and adherence to quality standards. The ownership of project deliverables remains with the leader of the functional team in the US. In the role of Engineering Site Director, you will report to the VP, Scaling Clients and Partnerships Engineering. You will be three days a week in office in Hyderabad. About You We get excited about candidates, like you, because... You have 12+ years of experience in engineering leadership roles and proven experience scaling engineering teams in fast-paced, high-growth environments. You have a Bachelors Degree in Computer Science or related field, or equivalent experience. You have 3+ years of experience as a Director of Engineering. You have a strong technical background, with experience as a software engineer building large-scale consumer-facing applications. Experience with AWS services (Lambda, DynamoDB, S3, API Gateway, CloudFront) and knowledge of serverless architecture preferred. You have a strong understanding of engineering best practices and the ability to lead a performance-oriented culture. You have experience setting up and leading small RD teams, promoting innovation while effectively challenging engineers on their daily work to maintain high standards. You have strong communication and interpersonal skills, and you can engage, influence, and collaborate with all kinds of partners. You are tactical and manage both daily operations and long-term goals. You have experience in talent management, recruitment, and retention strategies, including building diverse and inclusive teams. You have experience with global operations and familiarity with diverse workforce needs. You are a visionary leader with an entrepreneurial spirit who thrives on the challenge of building something from sc

Job description Job title Director Business Excellence Lead Location- Hyderabad Job model Hybrid Business Excellence Team (GES) prepares businesses to move towards business excellence through use of data and application of different tools methodologies. As a Business Excellence leader, your primary mission is to empower businesses in their pursuit of excellence. You will play a crucial role in ensuring that stakeholder requirements are not only met with the highest quality standards but also in driving adaptability and continuous improvement. By fostering a culture of innovation and agility, you will help businesses navigate change and enhance their performance at an accelerated pace. At dsm-firmenich, being a force for good is not optional. Diversity, Equity Inclusion is a shared responsibility woven into our daily work to not only benefit our People, Customers Communities but also drive business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated. Key responsibilities: Monitor and drive performance across Service Delivery Units (SDUs) to ensure alignment with business objectives and achievement of key performance indicators (KPIs). Analyse performance data to identify trends, gaps, and improvement opportunities across processes and teams. Develop and implement strategic initiatives to enhance operational efficiency and promote process excellence. Collaborate with cross-functional teams to design and execute performance improvement plans. Oversee Learning Development (LD) initiatives for GES, ensuring alignment with organizational needs and goals. Partner with the Global LD team to design, deliver, and evaluate impactful training programs that support continuous learning and professional growth. You bring: Master s degree from a recognized university. 13+ years of experience in shared services, including 5+ years in Business Excellence functions. Excellent communication skills, with international exposure and the ability to engage with stakeholders at all levels. Certified Black Belt in Lean and Six Sigma, with a focus on automating and simplifying processes. Knowledge or AI is preferred.] Strong written and verbal communication skills; proficient in MS Office (Excel, PowerPoint, Word) and data analytics tools. We bring: The chance to work on impactful projects and play a key role in shaping dsm-firmenich services landscape. A team of diverse employees who aren t afraid to think outside of the box. A truly global and collaborative team that cares about the experience of our employees. The encouragement you need to develop and achieve personal growth. A role that is crucial on projects and allows you to build your brand. A caring and supportive environment where you re empowered to grow and share your ideas. The application process: Interested in this positionPlease apply on-line by uploading your resume in English via our internal career portal. For . We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate - theres a place for everyone at dsm-firmenich. We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.About dsm-firmenich As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the worlds growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than 12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life every day, everywhere, for billions of people. www.dsm-firmenich.com Please note this is a direct search led by dsm

Job description Immediate opening for Telecaller Role & responsibilities Customer outreach and lead qualification Phone-based communication and follow-ups Perfect for strong verbal communicators * Benefits: Attractive Incentives Role: Voice / Blended - Other Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Part Time, Temporary/Contractual Role Category: Voice / Blended Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Telecalling CallingDomestic CallingOutbound ProcessOutbound Calling

Job description Responsibilities: Maintain visitor records & communicate with departments Greet guests, process bookings & manage requests Office Administration Role: Front Office Industry Type: Industrial Equipment / Machinery Department: Administration & Facilities Employment Type: Full Time, Permanent Role Category: Administration Education UG: Any Graduate Key Skills Front OfficeFront Office Operations

Job description Join DAZN as a customer service agent to deliver a World class experience to all DAZN customers globally, working in a 24x7 environment in our Hyderabad office. You will be the first touchpoint for our users and will use your excellent customer service skills to enhance DAZNs reputation as the number one live sport destination. Get in touch with us to find out more! As a Customer Service Agent, youll have the opportunity to: Build your customer service skills by being a first point of contact for DAZN customers o Business level English (C1) Previous work experience in a customer service environment Good understanding of customer service metrics such as Average Handling Time, Average Response Time, First Time Right, etc Strong focus on quality and ambition to deliver world class customer service experience for sports fans Ability to troubleshoot customer queries such as streaming, payment and technical issues Teamwork and willingness to adapt to DAZN processes Excellent oral and written communication skills Complete our customer service training programme Gain broader business experience by working with multiple global teams Work on DAZN’s customer retention strategy to Provide valuable feedback to improve the customer experience Build data and performance skills by ensuring KPI and SLA adherence Be part of an inclusive and dynamic customer service team Own customer issues You’ll be set up for success if you have: Business level English (C1) Previous work experience in a customer service environment Good understanding of customer service metrics such as Average Handling Time, Average Response Time, First Time Right, etc Strong focus on quality and ambition to deliver world class customer service experience for sports fans Ability to troubleshoot customer queries such as streaming, payment and technical issues Teamwork and willingness to adapt to DAZN processes Excellent oral and written communication skills NOTE: Do not reapply if you attended any interviews in the past 6 months Role: Customer Service Industry Type: Internet (OTT) Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer ServicechatDual ChatChat Process Communication SkillsEmailNon Voice ProcessChat SupportConcurrency PatternsEmail Process

Job description Responsible for making outbound calls to customers, explaining products/services, and generating leads or sales. Maintains call records and ensures customer satisfaction. Role: Bilingual / Multilingual Support - Voice / Blended Industry Type: Banking Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Telecalling TamilOutbound CallingEnglishTeluguKannadaDomestic Voice ProcessBpo VoiceDomestic VoiceDomestic BPODomestic CallingHindiDomestic Process

Job description We're Hiring: Associate Director Student Life & Engagement Location: Hyderabad Institution: One of India’s Top Business Schools Compensation: Up to 30 LPA Experience Level: 8–12+ years | Full-time | On-site | Weekend and travel flexibility required About the Role We’re seeking a passionate and strategic leader to join our Academic Programme Success team as the Associate Director – Student Life & Engagement. This role is central to enhancing the co-curricular journey of a diverse and driven student body through leadership programs, student-led initiatives, wellness support, and inclusive community engagement. Key Responsibilities Lead the planning and delivery of high-impact student life and leadership programs Provide mentorship and strategic guidance to student councils and clubs Foster student wellness and inclusion through coordinated support services Collaborate across functions—Marketing, HR, Finance, Operations, IT—to streamline student initiatives Work closely with Faculty, Counsellors, Career Advancement Services, Committees, and other Associate Directors to ensure holistic student support Work on weekends and travel as required to support student engagement events What We’re Looking For Minimum 5+ years of leadership experience managing teams with a focus on student experience, events, or training Overall 8–12+ years of experience in roles related to student affairs, engagement, or co-curricular development Preference for candidates from Higher Education, Training, or Event Management backgrounds Strong interpersonal, project management, and stakeholder coordination skills Experience with wellness, inclusion, and leadership development programs A Master's degree in Student Affairs, Education, Counseling, Psychology, or related fields is preferred Ability to work flexible hours, including weekends, and travel for student programming Why Join Us Join a world-class institution transforming business education in India Lead a mission-driven team focused on holistic student growth Build programs that shape future leaders and foster impactful communities Apply Now: Send your resume and a brief cover email to hr4akenter@gmail.com Help us spread the word #StudentLife #StudentAffairs #EducationLeadership #StudentEngagement #HigherEdJobs #TrainingAndDevelopment #EventManagementJobs #StudentExperience #WellbeingAtWork #LeadershipDevelopment #HyderabadJobs #EdLeadership #HiringNow #IndiaJobs #BusinessSchoolCareers #InclusiveEducation #StudentSuccess #WeekendRoles Role: University Level Educator - Other Industry Type: Education / Training Department: Teaching & Training Employment Type: Full Time, Permanent Role Category: University Level Educator Education PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills UniversityBusiness School International Exchange ProgramsStudent EngagementStrategic Planning & Program ImplementationUniversity ExperienceCo-Curricular ActivitiesStudent AffairsStudent Well being and Support

Job description Work Ethics Required: Short tidy hair & clean shave (males), well-groomed hair, limited jewelry & make up (females), clean and pressed uniform and polished shoes at all times. Punctual at all times, truthful reporting, follow instructions and delivers as per the SOPs without escalation at all times. Positive attitude towards work, is responsible towards tasks allocated and takes accountable for high quality delivery at all times. High level of alertness and is always observant for possible issues in day to-day operations at all times. High degree of flexibility, willing to change, adjust to circumstances, ability to work under command at all times. Works well as member of the team, gets along with others, is supportive and collaborative at all times. Knowledge Required: Qualified and trained in safety & security procedures and equipment. Qualified and trained first aider and capable of using an AED. Trained to respond during all emergencies and is capable of using extinguishers. Understands all post requirements and can perform tasks/duties of each post. Understands the site layout i.e. locations of ERT, PWD, MCPs, Evac routes etc. Locals staying close to office are preferred or must have local city knowledge. Communication Skills Required: Writes report in English(s) - recordkeeping of register, handovers/ takeover reports, incident reports etc. Communicates in English and speak Hindi & Telugu - speaking ability courtesy, respectful, good listener etc. High soft skills service standards - handles situation tactfully and maturely, soft spoken yet firm etc. Capable to escalate issues and incidents to the security operations center and follow proper radio communication and phone etiquettes etc. Other Skills Required: Capable of ascertaining complete and correct information before reporting or escalating to the security operations center or to security shift supervisor. Capable of identify and escalate any security or non-security risks related to site operations to the security operations center or to security shift supervisor. Capable of applying judgement in deciding the most appropriate response as per SOPs. Remain calm under pressure, report/escalate and follows the instructions. Eligibility Criteria: Minimum height 170 cm for male, 155 cm for female with appropriate weight ratio. Physically and mentally fit with good integrity and moral character. Staying in close proximity to the office with local city knowledge. Must be Able to converse in English, Hindi and Telugu. Experience Required: Education qualification of 10th/12th Grade Pass. Minimum of 2+ years of corporate experience in financial/Banking/IT/ITES industry is preferred. Monthly Salary In- Hand: INR Rs.24, 200 (Additional Bonus Leave)+Insurance. Role: Security Services - Other Industry Type: Law Enforcement / Security Services Department: Security Services Employment Type: Full Time, Permanent Role Category: Security Services - Other Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills SOPSafety & SecuritySecurity Operations Evacuation ProtocolsFire SafetyRisk AssessmentERTFirst AidPWD

Job description Work Ethics Required: Short tidy hair & clean shave (males), well-groomed hair, limited jewelry & make up (females), clean and pressed uniform and polished shoes at all times. Punctual at all times, truthful reporting, follow instructions and delivers as per the SOPs without escalation at all times. Positive attitude towards work, is responsible towards tasks allocated and takes accountable for high quality delivery at all times. High level of alertness and is always observant for possible issues in day to-day operations at all times. High degree of flexibility, willing to change, adjust to circumstances, ability to work under command at all times. Works well as member of the team, gets along with others, is supportive and collaborative at all times. Knowledge Required: Qualified and trained in safety & security procedures and equipment. Qualified and trained first aider and capable of using an AED. Trained to respond during all emergencies and is capable of using extinguishers. Understands all post requirements and can perform tasks/duties of each post. Understands the site layout i.e. locations of ERT, PWD, MCPs, Evac routes etc. Locals staying close to office are preferred or must have local city knowledge. Communication Skills Required: Writes report in English(s) - recordkeeping of register, handovers/ takeover reports, incident reports etc. Communicates in English and speak Hindi & Telugu - speaking ability courtesy, respectful, good listener etc. High soft skills service standards - handles situation tactfully and maturely, soft spoken yet firm etc. Capable to escalate issues and incidents to the security operations center and follow proper radio communication and phone etiquettes etc. Other Skills Required: Capable of ascertaining complete and correct information before reporting or escalating to the security operations center or to security shift supervisor. Capable of identify and escalate any security or non-security risks related to site operations to the security operations center or to security shift supervisor. Capable of applying judgement in deciding the most appropriate response as per SOPs. Remain calm under pressure, report/escalate and follows the instructions. Eligibility Criteria: Minimum height 170 cm for male, 155 cm for female with appropriate weight ratio. Physically and mentally fit with good integrity and moral character. Staying in close proximity to the office with local city knowledge. Must be Able to converse in English, Hindi and Telugu. Experience Required: Education qualification of 10th/12th Grade Pass. Minimum of 2+ years of corporate experience in financial/Banking/IT/ITES industry is preferred. Monthly Salary In- Hand: INR 32,500 + Insurance. Role: Security Services - Other Industry Type: Law Enforcement / Security Services Department: Security Services Employment Type: Full Time, Permanent Role Category: Security Services - Other Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills SOPsafety & securitySecurity Operations Evacuation ProtocolsFire SafetyERTFirst AidIncident ReportPWDRisk Assessments