Job description Telecaller Education Wing Client Connector | Demo Setter | Lead Follow-Up Specialist You are Not Just a Caller. You are the First Step in Every Campus Upgrade. This is not a scripted job. This is a communication role. You are the first voice that school decision-makers hear from Arham. Your clarity, tone, and consistency determine whether a lead converts into a qualified demo or disappears from the funnel. You will handle warm leads from Kerala and other Malayalam-speaking regions, explain Arhams offerings, and book targeted demo appointments for the Education Wing. Youll coordinate with the BDM, STL, and Intern to ensure smooth transitions from conversation to demo. What’s in it for You? You’ll master the art of B2B communication with school principals and trustees. You’ll directly influence demo volume and sales momentum for your team You’ll learn how to manage leads, CRM, and follow-up systems with precision. You’ll build the confidence to grow into Inside Sales, Client Success, or Outreach Strategy roles. You’ll be the voice behind Arham’s credibility in one of its fastest-growing markets. Your Core Responsibilities: Zone 1: Lead Calling & Pitch Execution Call warm leads passed by the Research or Marketing teams Speak fluently in Malayalam with school heads, IT admins, or trust members Explain Arham’s full offering based on school type and decision-maker role Ask smart questions to qualify interest and readiness for a demo Book high-potential demo slots and coordinate time availability with the team Zone 2: WhatsApp & Inbound Lead Handling Engage inbound leads coming via WhatsApp, website, or campaign referrals Share brochures, pitch decks, explainer videos, or product links Convert inbound interest into booked demo appointments Maintain professional tone in all message-based communications Capture lead interest stage accurately before handing off to STL or BDM Zone 3: Demo Coordination & Transition Management Confirm booked demos and share reminders via WhatsApp or phone calls Update the team about client expectations or decision-maker presence Track confirmed demos to ensure BDM or Executive attendance Reassign rescheduled demos and notify relevant team members immediately Ensure clean, hand-off-ready transition from call to field Zone 4: CRM Updates & Lead Status Hygiene Log every call outcome: Demo Booked, Not Interested, Follow-Up Needed Add notes that help BDMs personalize their pitch (e.g., school size, board, infra status) Maintain daily call count, status breakdown, and lead tracker compliance Flag duplicates, stale leads, or invalid numbers for cleanup Use lead tags correctly: CBSE, PU College, Budget less than 10L, etc. Zone 5: Structured Follow-Up Discipline Follow 3-day, 7-day, and 14-day follow-up cycles with leads not yet converted Keep track of response patterns and adjust timing based on school behavior Reconnect with cold leads from previous months and attempt revival Maintain a personal rhythm of polite, persistent, and timely follow-ups Share feedback on common objections or trust delays to STL Zone 6: Communication Quality & Professionalism Maintain a calm, confident, and clear voice tone during every call Adjust language depending on whether speaking to a principal or coordinator Avoid over-pitching — focus on simplicity, clarity, and demo value Never send unclear or unstructured messages on WhatsApp Represent Arham with respect, warmth, and confidence Zone 7: Collaboration with Team & Outreach Teams Sync with the STL on demo slots, lead quality, and follow-up gaps Share weekly updates on demo bookings, lead conversion rate, and blockers Raise alerts for high-interest leads needing urgent BDM involvement Support the Intern with tagging, lead hygiene, and CRM status Stay responsive on Discord, WhatsApp, and internal dashboards Zone 8: Ownership Mindset & Daily Rhythm Hit daily lead calling and demo booking targets without reminders Own your follow-ups — don’t leave them to STL or BDM Solve small scheduling issues on your own — don’t over-dep
Posted 2 hours ago
•
Typically responds within 2 days
Job description IT Product: B2B Portal eTip eTip is an eCommerce platform and is used in the internet by BSH retailer, sales representatives and service partners in order to create sales, service orders and book visits of service technicians.The orders will be transferred to the SAP ERP backend system. There are plenty of additional services and functionalities which are used by the user connected with the sales and service orders, e.g. sales order history or availability check. ' The global solution is already live in 42 countries with appr. 60.000 User. Constantly new features are implemented and the Roll-out projects are ongoing. From the technology perspective eTip is developed in UI Frontend Fiori and runs in the AWS Cloud. As backend system SAP ERP is used. Interfaces to the PI Center enable the integration of all necessary product information. Further the Content Management System First Spirit is connected. The B2B Portal Scrum Team is integrated in the Shape B2B Pre-Sales with appr. 80 internal and external Shape members. On Shape level B2B Pre-Sales acts with the Shape Owner, the Product Management, the Shape Train Engineer and the Solution Architects. The Scrum Product Owner is connected over the weekly PO Synch. For eTip three cross-functional Scrum Teams are existent with two POs and two Scrum Master. Tasks Working in a Scrum Team with 12 team members. Prioritization of the backlog and creation/refinement of features and user stories. Stakeholder management especially with the connected business area. Close collaboration with Product Management in the Shape and with the additioanl Scrum Team delivering the eTip solution. Communicating the vision to the scrum teams Understand and transfer business requirements to the teams Organizing and leading the Review Meeting. Skills/Knowledge Experience in agile lean leadership; Communication skills, able to orchestrate Business and Service providers, willingness to work in an international located team; Usage of agile working methods and tools (Scrum, KANBAN, JIRA/Confluence); Excellent knowledge and understanding of B2B business processes in the area of sales & repair Experience in service repair and after sales processes. (Field Service order flow, spare parts sales processes) Solution-driven, service and customer-oriented approach; Strong problem-solving skills with high reliability, analytical thinking Strong negotiation skills; Fluent verbal and written communication skills in English; Education Studies in (Economics) Information Technologiy, Business Administration, or similar; Experience in the domain of B2B processes and SAP CRM-based system environment; Agile mindset; Role: Technology / IT - Other Industry Type: Consumer Electronics & Appliances Department: Project & Program Management Employment Type: Full Time, Permanent Role Category: Technology / IT Education UG: BCA in Computers, B.Tech/B.E. in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills KanbanSAPScrum ConfluenceJira
Posted 5 hours ago
•
Typically responds within 2 days
Job description What will you be doing? Leading a team of executives and end-to-end responsible for driving business from the Educational Institutions in your assigned territory. Create and implement College outreach strategies to promote our company programs, increase awareness among the Students, and attract a diverse pool of prospective students. Researching about prospective institutions, Identifying the Decision Makers (DMs), giving presentation to DMs, closing talks with management, and follow-ups until conducting student demos, post-demo relationship management with all education institutions & relevant stakeholders fall under this category Track the daily KPIs, provide insights and feedback to team and ensure overall team performance Establish and maintain positive business relationships with prospective educational institutions, channel partners and relevant stakeholders. Hire the team for your assigned territory, train and continuously monitor to improve performance. Establish and maintain positive business relationships with prospective educational institutions, counselors, channel partners and other relevant stakeholders and explore strategic partnerships for business expansion Deriving solutions and strategies from feedback on customer behavior, industry best practices, market demands from students and educational partners. Detailed planning and managing Offline outreach activities, including setting up stalls in high-footfall areas, to attract and engage prospective students Zone-level detailed business centric planning and managing Offline outreach activities, including setting up activities in prospect areas to attract and engage prospective students Develop and implement strategies to identify, and onboard channel partners, providing training and support to drive business growth through these partnerships. Maintain strong relationships and monitor partner performance to ensure alignment with company objectives. Analyze the territory/markets potential, conduct competitor analysis to identify trends and potential opportunities for business expansion Managing the budget for outreach activities, including budget planning, allocation, tracking, and accurate expense reporting on time, and ensuring cost-effective strategies. Ensure compliance with relevant policies, and ethical standards and safeguard the companys brand image in all aspects of the outreach activities Maintaining a detailed database of the customer interactions and the complete lead journey within CRM system Keep track of inventory, student applications, and appointments. What are we looking for? Proven experience in leading a team of executives, preferably in the EdTech domain. Systematic approach to building lead funnels, tracking feedback, prioritizing tasks, and achieving KPIs consistently A business mindset, to effectively communicate NxtWaves offerings to prospective institutions Excellent in communication, negotiation, interpersonal, and presentation skills. Patient, empathetic, and trustworthy individuals who can build strong relationships with institutions, stakeholders and students. A Team leader with excellent team player abilities is an added advantage You are ideal for this role, if You can lead a team of executives who will conduct demos in 12th-grade schools and colleges. You can effectively communicate the value of our programs to educational institutions, persuade them to allow student demos, and drive program registrations. You excel in people and stakeholder management You have a proven track record of helping Pre-Sales/Sales teams achieve their targets. Youre excited to work in a fast-growing start-up. You are looking for a managerial role where your work has a meaningful impact. Languages Known: Native speaker of Telugu Excellent Proficiency in English. Work Location & Working Days: Majorly involves field visits to Educational Institutions and Events. Should be flexible to come to the office whenever required 6-Day Week. Rotational Week off (Sunday wont be a week off) Involves extensive traveling( candidates must have th
Posted 1 day ago
•
Typically responds within 2 days
Job description Job Summary HealthSy is seeking a skilled and detail-oriented Store Pharmacist to manage and oversee pharmacy operations at our retail store. The pharmacist will be responsible for dispensing medications, ensuring compliance with regulations, providing expert advice to customers, and ensuring the highest standards of pharmaceutical care. Key Responsibilities Prescription Fulfilment: Attend prescriptions at the sales counter, ensure accurate dispensing, and provide advice on correct dosage and medication use. Stock Management & Substitution: If prescribed medications are unavailable, source them from in-house pharmacies to ensure 100% fulfilment of the prescription. Patient Counselling: Provide patients/customers with detailed information on medication usage, potential side effects, and health advice to ensure optimal therapeutic outcomes. Delivery Coordination: Maintain a register for delivery requests and follow up to ensure timely and accurate delivery of medicines to customers. Customer Support & Inquiries: Manage inbound calls with a focus on providing drug information, patient education, and responding to queries related to drug therapy, home delivery orders, and medication concerns. Cash Handling: Assist with cash transactions and billing at the counter when needed. Proper Storage & Security: Ensure that all medications are stored correctly, including temperature-sensitive drugs that require refrigeration and ensuring proper security measures are in place. Inventory Verification: Conduct thorough checks of received stock, including quantity, MRP, batch number, and expiry date, before entering the data into the system. Stock Entry & Cross-Verification: Accurately input stock data into the system and cross-check received items against the stores inventory records to maintain accuracy. Regular Stock Audits: Perform regular physical stock counts, categorizing by type (e.g., Tablets, Syrups, Injections, etc.) twice a week, and verify fast-moving items on a daily basis. Regulatory Compliance: Ensure compliance with state and national pharmacy laws, regulations, and HealthSy policies. Requirements & Skill Qualifications & Experience Minimum Bachelors degree in Pharmacy (B. Pharm) Valid pharmacist license as per state or national regulations. Minimum 2 to 3 years of experience in a retail pharmacy setting. Key Skills & Competence Strong knowledge of prescription decoding, medical abbreviations, and handwriting recognition. In-depth understanding of drug interactions, side effects, and alternative medications. Excellent communication and customer service skills. Ability to provide clear explanations regarding medications and their usage. Attention to detail and high level of accuracy in dispensing medicines. Strong organizational and inventory management skills. Knowledge of pharmacy regulations and industry best practices. Role: Healthcare & Life Sciences - Other Industry Type: Pharmaceutical & Life Sciences Department: Healthcare & Life Sciences Employment Type: Full Time, Permanent Role Category: Healthcare & Life Sciences - Other Education UG: B.Pharma in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills Retail Pharmacy Stock ManagementInventory ManagementPharmacyBillingDispensingStock InventoryStock Audit
Posted 1 day ago
•
Typically responds within 2 days
Job description What will you be doing? Leading a team of executives and end-to-end responsible for driving business from the Educational Institutions in your assigned territory. Create and implement College outreach strategies to promote our company programs, increase awareness among the Students, and attract a diverse pool of prospective students. Researching about prospective institutions, Identifying the Decision Makers (DMs), giving presentation to DMs, closing talks with management, and follow-ups until conducting student demos, post-demo relationship management with all education institutions & relevant stakeholders fall under this category Track the daily KPIs, provide insights and feedback to team and ensure overall team performance Establish and maintain positive business relationships with prospective educational institutions, channel partners and relevant stakeholders. Hire the team for your assigned territory, train and continuously monitor to improve performance. Establish and maintain positive business relationships with prospective educational institutions, counselors, channel partners and other relevant stakeholders and explore strategic partnerships for business expansion Deriving solutions and strategies from feedback on customer behavior, industry best practices, market demands from students and educational partners. Detailed planning and managing Offline outreach activities, including setting up stalls in high-footfall areas, to attract and engage prospective students Zone-level detailed business centric planning and managing Offline outreach activities, including setting up activities in prospect areas to attract and engage prospective students Develop and implement strategies to identify, and onboard channel partners, providing training and support to drive business growth through these partnerships. Maintain strong relationships and monitor partner performance to ensure alignment with company objectives. Analyze the territory/markets potential, conduct competitor analysis to identify trends and potential opportunities for business expansion Managing the budget for outreach activities, including budget planning, allocation, tracking, and accurate expense reporting on time, and ensuring cost-effective strategies. Ensure compliance with relevant policies, and ethical standards and safeguard the companys brand image in all aspects of the outreach activities Maintaining a detailed database of the customer interactions and the complete lead journey within CRM system Keep track of inventory, student applications, and appointments. What are we looking for? Proven experience in leading a team of executives, preferably in the EdTech domain. Systematic approach to building lead funnels, tracking feedback, prioritizing tasks, and achieving KPIs consistently A business mindset, to effectively communicate NxtWaves offerings to prospective institutions Excellent in communication, negotiation, interpersonal, and presentation skills. Patient, empathetic, and trustworthy individuals who can build strong relationships with institutions, stakeholders and students. A Team leader with excellent team player abilities is an added advantage You are ideal for this role, if You can lead a team of executives who will conduct demos in 12th-grade schools and colleges. You can effectively communicate the value of our programs to educational institutions, persuade them to allow student demos, and drive program registrations. You excel in people and stakeholder management You have a proven track record of helping Pre-Sales/Sales teams achieve their targets. Youre excited to work in a fast-growing start-up. You are looking for a managerial role where your work has a meaningful impact. Languages Known: Native speaker of Telugu Excellent Proficiency in English. Work Location & Working Days: Majorly involves field visits to Educational Institutions and Events. Should be flexible to come to the office whenever required 6-Day Week. Rotational Week off (Sunday wont be a week off) Involves extensive traveling( candidates must have th
Posted 1 day ago
•
Typically responds within 2 days
Job description Job Title: Product Support Specialist Location: Remote Employment Type: Full-Time Experience Level: 1-3 years About House of EdTech At House of EdTech, we are redefining professional growth through world-class, flexible, and impactful education. As the leading edtech company dedicated to empowering working professionals, our mission is to help individuals upskill, enhance productivity, and accelerate their careers through advanced, hands-on learning experiences. With a learner-centric approach, cutting-edge technology, and industry-relevant content, we enable professionals to thrive in todays dynamic work environment. About the Role Were looking for a tech-savvy, learner-first Product Support Specialist who thrives at the intersection of education, technology, and customer success. You'll be the go-to person for resolving learner queries, supporting live sessions, tracking engagement data, and helping shape educational content that improves the learning experience. This role is ideal for someone who enjoys real-time problem-solving, collaborating across teams, and using modern tools to support high-impact learning. What You’ll Do Act as the first point of contact for learners during live sessions, resolving doubts in real time with your camera on when needed. Provide prompt responses to live queries, especially during evening and weekend peak hours. Collaborate with support, tech, data, content, and sales teams to streamline learner experience and close feedback loops. Track and manage learner data such as attendance, feedback, and session engagement using: Google Sheets (advanced formulas, pivot tables) Google Forms for feedback collection Google Docs for documentation and internal notes Help build learner-facing materials: Solution videos, session notes, slide decks (Canva/PPT), and FAQs Organize and maintain a repository of common learner queries Review recorded sessions for quality assurance and learner experience gaps. Support new users and internal team members through training and onboarding. Use AI tools (ChatGPT, Claude, Gemini, Perplexity, etc.) to optimize support and content-related tasks. What You’ll Need 1–3 years of experience in support, learning ops, education, or customer-facing roles. Confident communicator—comfortable speaking on camera during live sessions. Willingness to work evenings and weekends as needed during live learning. Strong working knowledge of: Google Sheets, Forms, and Docs Canva for presentations and visuals AI tools and platforms to assist with: SQL, Excel, Power BI, Tableau, Python, Machine Learning (basic level) Bonus Points For Prior experience in teaching, training, or peer learning environments. Exposure to LMS platforms and creating educational or support content. Experience managing learner communication workflows or CRM systems. Portfolio, GitHub, or content samples showing writing, training, or support work. Compensation Up to 25,000/month during 3-month probation. We will train you for the role. 25,000 – 40,000/month + performance-based incentives post probation What We Offer Remote-first culture with flexibility and autonomy. Cross-functional exposure to product, content, data, and learner success teams. Access to cutting-edge AI tools and internal upskilling resources. A mission-driven, high-growth environment that puts learners first. Role: Product Analyst Industry Type: Education / Training Department: Product Management Employment Type: Full Time, Permanent Role Category: Product Management - Technology Education UG: B.Tech/B.E. in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills SQL Power BiPython
Posted 1 day ago
•
Typically responds within 2 days
Job description Key Responsibilities: Prepare and compile detailed tender documents, ensuring compliance with client specifications and company policies. Collaborate with engineering and project teams to develop accurate cost estimates for switchgear projects, considering materials, labour, and overhead. Utilize knowledge of switchgear systems and industry standards to provide accurate technical input during the tendering process. Conduct research on market trends, competitor offerings, and pricing strategies to create competitive proposals. Serve as the main point of contact for clients during the tendering phase, addressing inquiries and providing clarifications as needed. Maintain organized records of all tender submissions, contracts, and related correspondence. Work closely with sales, engineering, and project management teams to ensure a smooth transition from tendering to project execution. Identify opportunities for enhancing the tendering process and contribute to the development of best practices. Preferred candidate profile: Diploma / bachelors degree in Electric or a related field. Proven experience in tendering or bid management, preferably in the electrical or construction sectors. Excellent organizational and multitasking skills. Strong leadership and team management abilities. Proficient in using MS Office Suite. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and manage multiple priorities. Role: Bidding / Auction / Proposal Industry Type: Electrical Equipment Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: BD / Pre Sales Education UG: B.Tech/B.E. in Electrical Key Skills Skills highlighted with ‘‘ are preferred keyskills Costing And Budgeting Estimation & BudgetingTender EstimationOnline PortalProposalsCustomer HandlingTender PreparationQuotation
Posted 1 day ago
•
Typically responds within 2 days
Job description Role & responsibilities As a Sales Associate, youll be the face of the Sorele boutique — responsible for creating a warm, personal, and inspiring in-store experience. You will guide customers through the collections, help them discover meaningful pieces, and represent the values and voice of our brand. Provide exceptional, personalized service to every customer who walks into the store Build strong client relationships through product knowledge, storytelling, and active listening Understand the Sorele product range in depth, including materials, meaning, and styling possibilities Maintain high standards of visual merchandising and in-store presentation Assist in inventory management, stock replenishment, and order fulfillment Process sales through POS systems accurately and efficiently Support in-store events, product launches, and clienteling initiatives Contribute to meeting and exceeding store sales targets Preferred candidate profile 2+ years of experience in Sales 2+ years of retail operations experience Experience in Fashion and jewellery (optional but preferred) Role: Retail Sales Industry Type: Retail Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Retail Sales Store OperationsRetail MarketingInventory ManagementStore Merchandising
Posted 1 day ago
•
Typically responds within 2 days
Job description Role & responsibilities As our Store Manager, you will be the face of Sorele in the physical world. From managing daily operations to delivering an exceptional customer experience, youll play a key role in shaping how customers perceive and engage with our brand in-store. Key ResponsibilitiesStore Operations & Sales Oversee day-to-day operations of the Indiranagar store Drive in-store sales and meet monthly revenue targets Ensure visual merchandising aligns with brand aesthetics and guidelines Manage POS system, inventory, and billing procedures Team Management Hire, train, and supervise store staff Build a motivated and well-informed team focused on customer delight Schedule shifts and ensure smooth coordination Customer Experience Offer a warm, consultative, and memorable shopping experience Handle customer queries, feedback, and escalations gracefully Build relationships with loyal and walk-in customers Brand Alignment Maintain store ambiance as per brand standards Educate staff and customers on new collections, materials, and styling Support offline events, pop-ups, and influencer visits Qualifications & SkillsMinimum 35 years experience in luxury or premium retail (jewelry, fashion, lifestyle preferred) Excellent communication and interpersonal skills Leadership qualities with a people-first mindset Strong operational and problem-solving skills Passionate about design, aesthetics, and customer connection Familiarity with POS systems and inventory tools What You’ll LoveWorking with a purpose-led, modern Indian brand Being part of a launch story and shaping customer experience from Day 1 Collaborative and creative work culture Employee discounts and growth opportunities Preferred candidate profile 5+ years of experience in Sales 3+ years of managing retail store and team 5+ years of retail operations experience Experience in Fashion and jewellery (optional but preferred) Role: Retail Store Manager Industry Type: Retail Department: Merchandising, Retail & eCommerce Employment Type: Full Time, Permanent Role Category: Retail Store Operations Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Sales And MarketingStore Management Retail SalesStore OperationsRetail MarketingStore MerchandisingStore Planning
Posted 1 day ago
•
Typically responds within 2 days
Job description Job Description For TL-Sales: Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels of employee and customer satisfaction Insurance Sales (Health/Motor/Life) Establish & Manage Relationships / Engagement with the Clients. Oversight of team organizes resources, sets goals, call out strategy from Executives and client on a day to day basis, reporting responsibilities read more Key Skills Skills highlighted with ‘‘ are preferred keyskills Team Handlingsales B2C SalesField SalesInsurance SalesTerm Life InsuranceBanking SalesHealth Insurancelife insurance
Posted 1 day ago
•
Typically responds within 2 days