Job description Coordinate ocean freight, booking, and documentation Ensure customs clearance and compliance Manage shipping line and port relationships Provide clients cost-effective solutions Track shipments and update clients 3+ years of experience is MUST Sales incentives Office cab/shuttle Role: Logistics Executive Industry Type: Management Consulting Department: Procurement & Supply Chain Employment Type: Full Time, Permanent Role Category: SCM & Logistics Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Sea FreightFreight ForwardingOcean FreightShipping Line Export DocumentationInternational LogisticsFreight ManagementCustom ClearanceCustoms DocumentationEnglishHindiImport DocumentationExport ImportPunjabi
Posted 2 hours ago
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Job description Step into the role of Executive Director, Head of Business Intelligence & Offshore Analytics, and lead our offshore team in shaping the future of our Business Banking business. Youll be responsible for all aspects of our Business Intelligence and production reporting, managing analytics and data resources, and implementing BI/reporting, analytics, AI/ML, and data strategies. With your strong analytical skills and expertise in financial services, youll tackle complex problems, develop innovative solutions, and make a significant impact on our business. As an Executive Director, Head of Business Intelligence & Offshore Analytics within our Business Banking team, you will be responsible for leading customer-centric development, inspiring innovative solutions, and shaping the future with your strategic vision. Your role will involve leading our offshore team and managing all aspects of our Business Intelligence and production reporting for Business Banking stakeholders. This position requires a blend of consultation and leadership in the development and implementation of BI/reporting, analytics, AI/ML, and data strategies throughout our Business Banking business. You will be tasked with solving complex problems that lack defined solutions, requiring your team to assess and understand the situation, then develop BI/reporting, analytics, AI/ML, and data solutions to proactively address it. Job Responsibilities Develop and support innovative BI/reporting, analytics, data strategies and AI/ML for Business Banking that will leverage new and existing data sources related to customers, products, accounts, transactions, channels. Manage all Business Intelligence and reoccurring reporting that supports Controls, Products, Marketing, Sales and CAO stakeholders Interface directly with senior executives in Product, Sales, Marketing, Controls, Finance, Strategy, and Data & Analytics teams across the organization Solve key business problems by leading the practical application of BI/data visualization, data sciences/analytics, and data design efforts Mentor, develop, and lead our Offshore team of talented advanced analytics, BI, and data professionals Understand client s business challenges to efficiently structure practical solutions that create favorable business impact Develop AI/ML/LLM solutions to support use cases to support our BB clients and D&A needs Innovate with the customer and business impact in mind Partner with with multiple business partners, clients, and senior executives skillfully and communicate with them at their level of analytical/technical understanding Required qualifications, capabilities, and skills BS Degree in a quantitative field and 10+ years of producing and overseeing advanced BI and analytics work to include people management and development Global and US Financial Services experience to effective manage Offshore resources to support and own end-to-end functions, and enhance team integration with key stakeholders Experienced in the practical use of customer/account data, channel usage, and client profitability for analytics, segmentation, management insights, loan and product pricing, and sales management to drive market share growth and profitability improvements Seasoned Analytics professional with broad knowledge of quantitative and analytical concepts, methods, tools, and technologies Proficiency in data analysis languages (i.e. Python, SAS, Java, R, JavaScript, C++, Scala) relational databases/tools (i.e. SQL, Teradata, Snowflake, Data Bricks), and BI/Reporting tools (i.e. Tableau, Alteryx, etc) Experience with Public and Private Cloud platforms such as AWS, Azure, etc. Robust technical experience in data extraction, transformation, and load (ETL) processing Hands-on experience in delivering BI/reporting, analytics and insights to multiple levels of management supporting Product, Strategy, Finance, and Sales Demonstrates well-rounded skills in a variety of areas including time series analysis, learning algorithms, dimensionality reduction, experimental design, A/B and multivariate tes
Posted 5 hours ago
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Typically responds within 2 days
Job description Drive marketing initiatives at a fast-growing NYC-based start-up! Fresh Prints is an NYC-based custom apparel startup. We are one of the fastest-growing brands in the US with over 60% growth rate in the last decade. Our people are a critical factor in helping us achieve this growth. How do we create unique value propositions? How do we optimize the existing revenue channels and develop additional revenue channels? How do we usher in the next stage at Fresh Prints? These are the questions our cross-functional Growth Team members work on every day. They do so not as developers, designers, or marketers, but as entrepreneurs, determined to drive the business forward. We re looking for someone willing to take ownership of projects, is super attentive to detail, is proactive, and can stay calm under pressure. The ideal candidate should love taking on new challenges. Needless to say, you ll grow as Fresh Prints grows. This is the perfect role for someone early on in their Marketing and/or Growth careers. You ll get all the time and support you need to learn a lot, develop professionally, and have a big impact. Description of the Role Develop and execute email and text messaging strategies aligned with organizational goals and target audience preferences. Plan and schedule email and text campaigns, considering timing, frequency, and segmentation to optimize engagement and conversion rates. Set up and maintain automated email workflows and drip campaigns using marketing automation platforms, ensuring seamless customer journeys and timely follow-ups. Design and optimize email templates and text message formats for various campaigns, ensuring consistency with brand guidelines and responsiveness across devices. Plan A/B tests on subject lines, content, calls-to-action, and other elements to optimize campaign performance and conversion rates. Monitor and analyze email and text campaign performance metrics such as open rates, click-through rates, conversion rates, and ROI, providing insights for continuous improvement. Collaborate with cross-functional teams such as design, content, sales, and product to align email and text campaigns with overall marketing and business objectives. Utilize data analysis and segmentation techniques to create targeted email and text campaigns tailored to specific audience segments, increasing relevance and engagement. Prepare and present regular reports on email and text campaign performance, highlighting key metrics, trends, and actionable insights for stakeholders and management. Requirements At least 2+ years of experience in marketing or related roles Tech background is preferred Strong collaboration and communication skills. Fluency in English is a must Strong time management & prioritization skills Super detail-oriented and meticulous with work Self-motivated and excited to work on different kinds of projects Understanding basic HTML and CSS will earn you brownie points Strong analytical skills with the ability to interpret data and provide actionable insights Basic knowledge of Google Sheets and MS Excel Compensation & Benefits Competitive annual salary Health Insurance The opportunity to learn a lot rapidly Working with a talented and busy team dedicated to building a business together Details This is a WFH role Your usual shift timings will be from 12:30 PM to 9:30 PM IST. However, during campaign launches and other critical execution phases, we clock out only once the work is done! As a high-growth startup, we thrive on velocity and flexibility. If this excites you, we d love to hear from you! Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply. Role: Creative Marketing Industry Type: Textile & Apparel Department: Marketing & Communication Employment Type: Full Time, Permanent Role Category: Marketing Education UG: Any Graduate PG: Any Postgraduate Key Skills Analytical skillsHealth insuranceBasicData analysisExcelEmail marketingTime managementHTMLCont
Posted 1 day ago
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Typically responds within 2 days
Job description Position Purpose As the Technical Architect, you will be responsible for architecting, designing and solutioning NICE platform solutions as well as leading a team of NICE consultants to deliver innovative solutions for our customers. You will need to liaison onsite delivery teams like project managers, onshore team membbers, and at times sales team members and client. You will also drive the innovation and growth of the NICE practice, by identifying new opportunities, developing new capabilities, and ensuring stakeholder satisfaction. Job Responsibility 1. Experience of architecting, designing NICE platforms solutions and lead teams 2. Be available in-person in Hyderabad with commitment to office presence as per site working policies. 3. Able to take over technical delivery ownership for project work happening from India: a. Lead work scope understanding and detailing with onshore or client teams. b. Estimate and plan work for India team to deliver. c. Review delivered work for requisite quality. d. Code and test projects. e. Attend meetings and training as required. f. Work with system analysis and project management for the successful completion of a project. 4. Actively participate in Solution Engineering and Pre-sales activities including solutioning, estimation and drafting of proposals and contracts 5. Driving training & development and knowledge sharing aspects 6. Actively participate on India team growth for additional team size and new technical skills. 7. Will be jointly responsible for operational metrics for India team. 8. Hands-on Technical skills on: i. Contact Center as a Service (CCaaS) software management and domain experience. ii. NICE CXone and CXone Studio Experience iii. Work as a member of the TTEC Digital project team to enhance and improve software written in one or more of the following languages: CXone Studio, C#, ASP.NET iv. Expertise on ASP/.NET experience (C#, VS.Net , XML, Web Services, etc.) Competencies Personal: Strong people skills, high energy and enthusiasm, integrity, and honesty; flexible, results oriented, resourceful, problem-solving ability, deal effectively with demanding situations, ability to prioritize. Leadership: Ability to gain credibility, motivate and provide leadership; work with a diverse customer base; maintain a cheerful outlook. Provide support and guidance to more junior team members, particularly for challenging and sensitive assignments. Operations: Ability to manage multiple projects and products. Perform task at hand in a customer friendly manner while utilizing time and resources efficiently and effectively. Utilize high level expertise to address more demanding situations, both from a technical and customer service perspective. Technical: Ability to understand all technical components and deliver on technical solutions Education, Experience and Certification 1. Bachelor s degree in computer science, IT, or engineering preferred. 2. Overall 10+ yrs experience in customer experience software space 3. 3 years or more experience in NICE CXone and UC environments. 4. 6 or more years of software development, to include design, custom and common coding (JavaScript, Python, Java, C++), and testing of real time systems. 5. Experience with enterprise level CCaaS architecture for complex business needs. 6. Network infrastructure experience. 7. Team Player 8. Desire to work in a fast-paced environment. Role: Technical Consultant Industry Type: IT Services & Consulting Department: Consulting Employment Type: Full Time, Permanent Role Category: IT Consulting Education UG: Any Graduate PG: Any Postgraduate Key Skills C++CodingNetwork infrastructureProject managementXMLJavascriptPresalesASP.NetCustomer servicePython
Posted 1 day ago
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Typically responds within 2 days
Job description At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. Position Purpose As the Technical Architect, you will be responsible for architecting, designing and solutioning NICE platform solutions as well as leading a team of NICE consultants to deliver innovative solutions for our customers. You will need to liaison onsite delivery teams like project managers, onshore team membbers, and at times sales team members and client. You will also drive the innovation and growth of the NICE practice, by identifying new opportunities, developing new capabilities, and ensuring stakeholder satisfaction. Job Responsibility 1. Experience of architecting, designing NICE platforms solutions and lead teams 2. Be available in-person in Hyderabad with commitment to office presence as per site working policies. 3. Able to take over technical delivery ownership for project work happening from India: a. Lead work scope understanding and detailing with onshore or client teams. b. Estimate and plan work for India team to deliver. c. Review delivered work for requisite quality. d. Code and test projects. e. Attend meetings and training as required. f. Work with system analysis and project management for the successful completion of a project. 4. Actively participate in Solution Engineering and Pre-sales activities including solutioning, estimation and drafting of proposals and contracts 5. Driving training & development and knowledge sharing aspects 6. Actively participate on India team growth for additional team size and new technical skills. 7. Will be jointly responsible for operational metrics for India team. 8. Hands-on Technical skills on: i. Contact Center as a Service (CCaaS) software management and domain experience. ii. NICE CXone and CXone Studio Experience iii. Work as a member of the TTEC Digital project team to enhance and improve software written in one or more of the following languages: CXone Studio, C#, ASP.NET iv. Expertise on ASP/.NET experience (C#, VS.Net , XML, Web Services, etc.) Competencies Personal: Strong people skills, high energy and enthusiasm, integrity, and honesty; flexible, results oriented, resourceful, problem-solving ability, deal effectively with demanding situations, ability to prioritize. Leadership: Ability to gain credibility, motivate and provide leadership; work with a diverse customer base; maintain a cheerful outlook. Provide support and guidance to more junior team members, particularly for challenging and sensitive assignments. Operations: Ability to manage multiple projects and products. Perform task at hand in a customer friendly manner while utilizing time and resources efficiently and effectively. Utilize high level expertise to address more demanding situations, both from a technical and customer service perspective. Technical: Ability to understand all technical components and deliver on technical solutions Education, Experience and Certification 1. Bachelor s degree in computer science, IT, or engineering preferred. 2. Overall 10+ yrs experience in customer experience software space 3. 3 years or more experience in NICE CXone and UC environments. 4. 6 or more years of software development, to include design, custom and common coding (JavaScript, Python, Java, C++), and testing of real time systems. 5. Experience with enterprise level CCaaS architecture for complex business needs. 6. Network infrastructure experience. 7. Team Player 8. Desire to work in a fast-paced environment Role: Technical Architect Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills Computer scienceC++CodingXMLProject managementJavascriptPresalesCustomer serviceSystem analysisPython
Posted 1 day ago
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Typically responds within 2 days
Job description The Cluster Manager is responsible for driving performance across all stores, ensuring operational excellence, and fostering a customer-centric culture. Key Responsibilities Customer Focus \u2013 Cultivating Customer Loyalty Drive a customer-centric culture across all stores within the cluster. Ensure high levels of customer satisfaction by monitoring and enhancing the in-store experience. Utilize customer conversion data and KPIs to improve customer engagement. Analyse customer feedback and implement actionable insights to enhance satisfaction and loyalty. Sales Mastery Achieve the sales and profitability targets. Develop and implement sales strategies tailored to the unique needs of each store. Monitor and ensure the achievement of sales targets and KPIs across the cluster. Ensure the quality of customer interactions by training and supporting Store Managers in sales techniques. Conduct customer segmentation and product mapping and perform catchment area analysis to identify and target key customer groups effectively. Collaborate with the marketing team to provide insights and implement on Below-the-Line (BTL) activities to increase footfall. Change Management Lead and manage change initiatives, ensuring smooth adoption across stores. Support teams in adapting to new processes, technologies, or organizational shifts. Foster a culture of adaptability and continuous improvement. Leadership Excellence Motivate and lead Store Managers to achieve operational and sales goals. Provide ongoing coaching and training (OJT, IDP) to develop team capabilities. Create an environment of accountability, collaboration, and engagement within the cluster team. Track, measure, and enhance team performance across stores. Conduct regular performance reviews, provide constructive feedback. Decision-Making Leverage analytical thinking to assess store performance and identify areas for improvement. Make operational decisions to address challenges and opportunities within the cluster. Collaborate with the Area Manager to implement strategic decisions effectively. Utilize data-driven insights to make informed decisions. Solve customer-related challenges effectively. Operations Excellence Enhancing operational processes within the cluster Streamline store operations to improve efficiency and reduce costs. Collaborate with cross-functional teams for effective execution of initiatives. Act as a SPOC for resource allocation, marketing, talent acquisition, L&D, inventory, and visual merchandising (VM). Address crisis situations promptly and effectively to minimize disruptions. Candidate Requirement Bachelor Degree Minimum 6 years of proven experience as store manager or similar managerial role and minimum 2+ years handling 5-6 stores in a reputed organization for a fashion retail brand. Proven track record of success in achieving sales targets and driving operational excellence. Strong leadership, communication, and interpersonal skills Proven ability to motivate, coach, and develop teams Excellent analytical and problem-solving skills Proficiency in data analysis and performance reporting Excellent organizational and time-management skills Role: Regional Sales Manager (B2C) Industry Type: Retail Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills RetailData analysisChange managementSalesTalent acquisitionAnalyticalVisual MerchandisingResource allocationContinuous improvementCustomer engagement
Posted 1 day ago
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Typically responds within 2 days
Job description Summary / Role Purpose The Senior Application Engineer is responsible for leveraging their experience, subject matter expertise and customer-relationship skills to assist in growing our software business by proactively helping customers deploy ANSYS technology to deliver on their key business initiatives. The Senior Application Engineer is responsible for executing and leading business development projects on CAE durability, strength and stress analysis at the Sector/Country or Division level. Key Duties and Responsibilities Collaborate with Sales to create solutions to complex customers problems using Ansys structural simulation software like MAPDL, WB Mechanical, LS Dyna Support customers in simulation s for strength , d urability , s tress and vibration analysis. Responsible for articulating ANSYS value proposition which may encompass its entire suite of products; the presentations must affirm the sales message, differentiate ANSYS, and leave a strong and positive impression with Executive level audiences that ANSYS technology can help deliver on their key business initiatives Execute and lead multiple high-profile business development projects and analysis of complex technical problems that deliver business value for the client as well as a positive impact for ANSYS at the Sector/Country or Divisional level Draw from your simulation experience and expertise to provide best practices that will demonstrate a clear path for customers to drive more value from ANSYS; collaborate effectively to transfer product knowledge and best practices to customers and the ACE team Participate in internal corporate initiatives to further enhance the products, consulting and training offerings, presales/sales enablement and professional growth; actively participate in the development and mentoring of team members Minimum Education/Certification Requirements and Experience BS in engineering or other technical discipline A minimum of 3-5 years of experience in durability, stress analysis related simulation , including post-BS academic experience, in an engineering environment Knowledge of Ansys MAPDL, Mechanical , LS-DYNA and other FE simulation tools Strong fundamentals in Structural Mechanics, Finite Element Analysis, Non-Linear Materials & Dynamics. Demonstrated understanding of engineering practices and product development, technology and how these tools are used by our customers Ability to manage multiple projects which are complex in nature and coordinate colleagues across diverse teams and locations Ability to facilitate customer requirements process and then work with customer to build out those requirements Strong verbal and written communication skills Strong leadership and mentoring skills Preferred Qualifications and Skills MS or PhD degree preferred A minimum of 3- 5 years of experience in an engineering environment Must have passion and drive for personal technical excellence and high performance Must have customer service aptitude and maintain customer focus Ability to travel up to 25% At Ansys, we know that changing the world takes vision, skill, and each other. We fuel new ideas, build relationships, and help each other realize our greatest potential. We are ONE Ansys. We operate on three key components: our commitments to stakeholders, our values that guide how we work together, and our actions to deliver results. As ONE Ansys, we are powering innovation that drives human advancement Our Commitments: Amaze with innovative products and solutions Make our customers incredibly successful Act with integrity Ensure employees thrive and shareholders prosper Our Values: Adaptability: Be open, welcome what s next Courage: Be courageous, move forward passionately Generosity: Be generous, share, listen, serve Authenticity: Be you, make us stronger Our Actions: We commit to audacious goals We work seamlessly as a team We demonstrate mastery We deliver outstanding results At Ansys, you will find yourself among the sharpest minds and most visionary leaders across the globe. Collectively, we strive to change the world
Posted 1 day ago
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Typically responds within 2 days
Job description Experience: 3 - 6 Years Location: Bangalore Notice Period: Immediate to 15 Days Overview We are seeking a dynamic and results-oriented Travel Agency Manager to lead our travel business operations in Bangalore . This role is essential in driving business growth through effective agent management, recruitment, and engagement. You will be responsible for boosting agency productivity, meeting business objectives, and ensuring a high level of customer satisfaction. This position offers strong potential for career advancement and professional development within a collaborative environment that values innovation, leadership, and performance excellence. Responsibilities Lead and drive agency recruitment efforts to build a high-performing team of travel agents. Engage and activate agents to maximize their productivity and performance. Define and execute strategies to achieve sales and revenue targets . Monitor and evaluate agent performance and engagement metrics, and implement improvement initiatives. Provide training, guidance, and support to travel agents to enhance their professional skills. Collaborate with cross-functional teams to ensure seamless service delivery and positive customer experiences . Analyze market trends and competitor performance to refine strategies. Maintain and promote a customer-centric approach in all operational aspects. Requirements Graduate degree in any discipline. 3 to 6 years of experience in the travel or insurance industry, preferably with team leadership responsibilities. Familiarity with travel management software and tools. Proficient in Microsoft Office Suite (Excel, Word, PowerPoint). Strong communication and interpersonal skills. Leadership qualities with a go-getter attitude . Ability to thrive in a team-driven, target-oriented environment . Key Skills Leadership and team management Strategic thinking and problem-solving Effective communication and interpersonal skills Travel management software proficiency Customer relationship management Strong analytical and planning abilities Proficiency in Microsoft Excel, Word, and PowerPoint If you are passionate about leading teams, driving results, and shaping the future of travel services, we d love to hear from you! Role: Branch Sales Manager (B2B) Industry Type: IT Services & Consulting Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Enterprise & B2B Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills Interpersonal skillsTeam managementExcelAnalyticalTravel managementPowerpointOperationsRecruitmentBusiness operationsCRM
Posted 1 day ago
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Typically responds within 2 days
Job description About this role BlackRock Company Description: BlackRock helps investors build better financial futures. As a fiduciary to our clients, we provide the investment and technology solutions they need when planning for their most important goals. As of December 2023, we have been entrusted to manage $10 trillion across equity, fixed income, alternatives, multi-asset, and cash management strategies for our institutional and retail clients. For additional information on BlackRock, please visit www.blackrock.com | Twitter: @blackrock | Blog: www.blackrockblog.com | LinkedIn: www.linkedin.com / company / blackrock . Business Unit Overview: USWA Business delivers BlackRocks full set of capabilities - iShares, alpha-seeking and alternative products, portfolio solutions and technology services - to wealth management firms and financial advisors in the US. Advisor Engagement group within the USWA Business delivers a broad set of services and client engagement approaches that amplify the work of our client teams. This includes digital client engagement, business consulting, thought leadership, advisor growth programs, and advisor education. The team also works closely with Global Marketing to design an integrated USWA marketing strategy. WEA (Wealth Enablement and Analytics) Engineering team within Advisor Engagement group develops new tools and capabilities which enable Sales, Portfolio Consulting, and other Wealth Distribution partners to self-service their advisor engagements, and drive innovation and scale. Job Purpose/Background: We are looking for an upbeat professional with hands-on technical experience in the design and development of Python-based micro services. This outstanding opportunity will allow you to apply your expertise in back-end technologies within an exciting and learning environment. Join a best-in-class development team at BlackRock to craft innovative wealth management solutions. You will be working in our dynamic work environment, where strong problem-solving skills, independent self-direction, and teamwork are essential. Key Responsibilities: Design, develop, test, and maintain scalable and performant Python micro services. Optimize services for maximum speed and scalability. Independently deliver major projects and be a key to technical designs. Work closely with frontend developers to provide end-to-end solutions. Write clean, maintainable, and well-documented code following standard methodologies. Implement unit tests and end-to-end tests. Perform code reviews and ensure consistency with coding standards. Identify and fix performance bottlenecks in Python micro service. Build s solutions by bringing to bear the existing BlackRock environment, ensuring multiple points of use. Project planning with Agile methodologies, including user stories, sprints, retrospectives, backlog management, and kanban boards. Flexibility to learn and work on various programming languages as per project needs Mentor and foster team members. Qualifications: Bachelors or Master s Degree in Computer Science, Engineering or a related field, or equivalent experience. Eligibility Criteria: 6 to 9 years of professional experience in backend development using Python, preferably in the finance industry. Ability to handle core aspects of projects, technical modules, or major components. Strong understanding of OOP, design patterns, and software engineering principles. Hands on experience with Python web frameworks like Flask or Django. Proficiency with relational databases (e.g., Sybase, PostgreSQL, MySQL) and ORMs (e.g., SQL Alchemy, Django ORM). Experience with caching layers (e.g., Redis, Memcached) and message brokers (e.g., RabbitMQ, Kafka). Knowledge of asynchronous programming and event-driven architectures is desirable. Hands-on experience with unit testing, CI/CD, and containerization using Docker. Familiarity with cloud platforms like AWS, GCP, or Azure is a strong plus. Proficiency with RESTful API design, versioning, and authentication mechanisms (OAuth2, JWT). In-depth knowledge of Python programming language
Posted 1 day ago
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Typically responds within 2 days
Job description Ashland India Private Ltd Position : Customer service representative-Local/Indent Job Description Are you the kind of person that is always thinking, sketching, seeking, and adjusting? Who needs to understand how things work and then figure out how they can work better? Are you a passionate, tenacious, solver who loves to work with others who share your drive? Are you positive, constructive, and ingenious? Are you always solving? Then we d like to meet you and bet you d like to meet us. Ashland has an exciting opportunity for a Customer service representative-Local/Indent to join our Supply chain Group Team at our Mumbai office. This is a very visible, significant role within the Company and the Life Sciences function. This position will report to Customer service Manager Life Science The Customer service representative is responsible for: To work closely with sales and customers to have sales orders processed timely and correctly. To fulfil customer orders and requirements, work with plant and logistics to have timely producing and delivery. To execute Ashland s customer service standards, order processing procedure. Communicate well with sales team, plant, logistics and finance team, work closely with them to solve disputes if necessary. To evaluate and improve customer service performance Liaise with customers, finance, production, sales and logistics related dept. to execute customer services. Make the decision on ordinary daily work within regulation and consult special problem with supervisor. Order processing in SAP SD module, order date maintenance, order tracking. Education/Experience: Bachelor s degree or equivalent in Business, Logistics or Science Aptitude for use of software applications including SAP and Microsoft Suite Be fluent in English, both in written & verbal form. Additional languages are a plus. Ability to develop and manage international relationships Strong analytical & data mining skills Strong excel data processing skills (advance levels), MIS reporting specialist Familiar with SAP OTC 6-8 yrs of Experience In more than 100 countries, the people of Ashland LLC. (NYSE: ASH) provide the specialty chemicals, technologies and insights to help customers create new and improved products for today and sustainable solutions for tomorrow. Our chemistry is at work every day in a wide variety of markets and applications, including architectural coatings, automotive, construction, energy, personal care and pharmaceutical. Visit www.ashland.com to see the innovations we offer. At Ashland our vision is to be a leading, global specialty chemicals company whose inspired and engaged employees add value to all we touch. In fact our people, employees, customers and vendors define who we are. They are the driving force behind everything we do. Not only do we value our customers but we value our employees, and we work to offer them a dynamic and challenging environment. We hold ourselves to high standards at Ashland, and we value integrity and honesty. Ashland has a history of attracting the best people and keeping them. The reasons are simple: industry competitive salary and benefits, pay-for-performance incentive plans and a diverse work environment where employees feel challenged and valued. People come to Ashland and stay. As a growing Fortune 500 specialty chemicals company, we offer opportunities for development and advancement throughout our global organization. Our values define who we are and what we care about as a company. If you are looking for a relationship with a company instead of simply a job, this may be a great fit. Ashland is proud to be an Equal Opportunity Employer Minorities / Women / Veterans / Disabled / Gender Identity/Sexual Orientation. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. NOTE: We do not accept resumes from external staffing agencies or independen
Posted 1 day ago
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