Job description Support the risk management team with data analysis, reporting, and operational tasks. About the Role: Support the management in implementing the team strategy: Work closely with management to understand the overarching goals and objectives of the team. Help translate strategic plans into actionable tasks and projects. Monitor progress and provide feedback to ensure alignment with strategic priorities. Collaborate with various teams for performing day-to-day activities ensuring effective risk management: Engage with different departments to integrate risk management practices into their daily operations. Identify potential risks and develop strategies to mitigate them in collaboration with cross-functional teams. Ensure that risk management policies are consistently applied and adhered to across the organization. Assist the team in preparing high-quality periodic reports to relevant committees/forums: Gather and analyze data to create comprehensive reports that reflect the teams performance and risk management activities. Ensure reports are clear, accurate, and meet the standards expected by committees or forums. Present findings and insights in a way that supports informed decision-making. Facilitate training to businesses for embedding a risk aware culture: Design and deliver training programs aimed at educating employees about risk management principles and practices. Promote awareness and understanding of the importance of risk management within the organizational culture. Encourage proactive risk identification and management among all employees. Develop and maintain strong relationships with stakeholders: Build and nurture relationships with internal and external stakeholders to foster trust and collaboration. Communicate effectively to understand stakeholder needs and ensure their concerns regarding risk management are addressed. Act as a liaison between the team and stakeholders to facilitate smooth interactions and support mutual goals. About You: 2 to 4 years of experience in Risk Assessment. Collecting and analyzing risk-related data. Assisting in the preparation of initial risk assessment reports. Supporting the implementation of risk mitigation measures. Maintaining risk management documentation and systems. Participating in risk management meetings and workshops. Assisting in the monitoring of risk management plans and strategies. Helping to identify emerging risks and trends. #LI-HS1 What’s in it For You Hybrid Work Model We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in you

Job description As an employee at Thomson Reuters, you will play a role in shaping and leading the global knowledge economy. Our technology drives global markets and helps professionals around the world make decisions that matter. As the world’s leading provider of intelligent information, we want your unique perspective to create the solutions that advance our business and your career.Our Service Management function is transforming into a truly global, data and standards-driven organization, employing best-in-class tools and practices across all disciplines of Technology Operations. T About the RoleIn this opportunity as Business Analyst, you will: Acts as a liaison among business stakeholders in order to elicit, analyze, communicate, and validate requirements for changes to business products; processes and systems Collects, analyzes and synthesizes data to document requirements, ensuring needs of client/stakeholder are met. May translate into detailed technology needs with some guidance. Reviews product needs, instructions, regulations, and/or laws on medium level projects; implementing requirements documents which may include changes to software, using low to medium level programming skills, testing, and providing support to customers. Create Microsoft Power Automate to create automations to complete repetitive or common business process tasks. With some guidance will author and communicate requirements documentation. Depending on the nature of the project, undertakes a combination of technical implementation and testing analyst tasks if appropriate. Understands customer and/or product needs in the context of internal & external requirements and/or software development information. About YouYoure a fit for the role of Business Analyst if your background includes: Analyze the usage and performance of our development tools, workflows and training needs to understand their impact on productivity and efficiency. Foster a deep understanding of our internal systems and tools to provide insightful guidance, support, and training for our engineering teams. Collaborate with our software engineers to understand their needs and pain points and implement solutions to address these issues based on data analysis. Creating automations for common business process using Microsoft Power Automate, Python, or similar solutions. Advocate for the needs of our developers in internal discussions and decisions regarding our systems and tools, based on quantitative and qualitative data. Work closely with our product, engineering, and business teams to ensure that our systems are easily usable and contribute to the overall quality of our products. Contribute to documentation, tutorials, and other educational resources to help developers understand and effectively use our systems and tools. Awareness of the latest developments and trends in software development, developer tools, and business analysis methodologies, and advise on the adoption of relevant new technologies. Create and review metrics to assess future needs or promote best practices. #LI-KP2 What’s in it For You Hybrid Work Model We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-

Job description The Data Scientist organization within the Data and Analytics division is responsible for designing and implementing a unified data strategy that enables the efficient, secure, and governed use of data across the organization. We aim to create a trusted and customer-centric data ecosystem, built on a foundation of data quality, security, and openness, and guided by the Thomson Reuters Trust Principles. Our team is dedicated to developing innovative data solutions that drive business value while upholding the highest standards of data management and ethics. About the role: Work with low to minimum supervision to solve business problems using data and analytics. Work in multiple business domain areas including Customer Experience and Service, Operations, Finance, Sales and Marketing. Work with various business stakeholders, to understand and document requirements. Design an analytical framework to provide insights into a business problem. Explore and visualize multiple data sets to understand data available for problem solving. Build end to end data pipelines to handle and process data at scale. Build machine learning models and/or statistical solutions. Build predictive models. Use Natural Language Processing to extract insight from text. Design database models (if a data mart or operational data store is required to aggregate data for modeling). Design visualizations and build dashboards in Tableau and/or PowerBI Extract business insights from the data and models. Present results to stakeholders (and tell stories using data) using power point and/or dashboards. Work collaboratively with other team members. About you: Overall 6+ years experience in technology roles. Must have a minimum of 2 years of experience working in the data science domain. Has used frameworks/libraries such as Scikit-learn, PyTorch, Keras, NLTK. Highly proficient in Python. Highly proficient in SQL. Experience with Tableau and/or PowerBI. Has worked with Amazon Web Services and Sagemaker. Ability to build data pipelines for data movement using tools such as Alteryx, GLUE, Informatica. Proficient in machine learning, statistical modelling, and data science techniques. Experience with one or more of the following types of business analytics applications: Predictive analytics for customer retention, cross sales and new customer acquisition. Pricing optimization models. Segmentation. Recommendation engines. Experience in one or more of the following business domains Customer Experience and Service. Finance. Operations. Good presentation skills and the ability to tell stories using data and PowerPoint/Dashboard Visualizations. Excellent organizational, analytical and problem-solving skills. Ability to communicate complex results in a simple and concise manner at all levels within the organization. Ability to excel in a fast-paced, startup-like environment. #LI-SS5 What’s in it For You Hybrid Work Model We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace a

Job description We are seeking a technically skilled and innovative Sr. Data Steward – Privacy Operations to join our team at Thomson Reuters in operationalizing privacy by design. This role is pivotal in implementing cutting-edge technology and automation solutions to integrate privacy-enhancing technologies, such as OneTrust, at an enterprise level. The ideal candidate will have a strong background in deploying these technologies to address common privacy concerns like cookie compliance, data subject requests, and data residency across the organization. This position offers an exciting opportunity to collaborate with various business functions, helping them implement technological solutions that effectively resolve privacy challenges. This is not a compliance role, but rather a strategic technical position focused on advancing our privacy initiatives. About the Role In this opportunity as a Sr. Data Steward - Privacy Operations, you will: Implement and manage privacy-enhancing technologies, such as OneTrust, to ensure effective privacy by design compliance across the organization. Collaborate with cross-functional teams to resolve privacy risks and develop technology-driven solutions that operationalize privacy by design. Develop and oversee processes for managing data subject rights, consent, and preference management to ensure compliance with personal data legislation. Lead initiatives to automate privacy processes and improve data governance practices using innovative technology solutions. Provide technical guidance and support to business units in implementing privacy technologies and best practices. Monitor and evaluate the effectiveness of privacy technologies and recommend improvements or updates as necessary. About You: Youre a fit for the role of Sr. Data Steward - Privacy Operations if you meet all or most of these criteria: A minimum of 6.5 years of experience in the privacy technology space, with specific experience in consent management, cookie compliance, data subject requests, and/or privacy by design. Proven experience in implementing privacy-enhancing technologies, such as OneTrust, at an enterprise level. Strong understanding of privacy by design principles and data management best practices. Technical expertise in automation solutions and privacy tools. Excellent problem-solving skills and ability to develop innovative solutions to privacy challenges. Strong communication and collaboration skills to work effectively with cross-functional teams. Experience with data protection regulations and legislation, such as GDPR, is a plus. This position plays a vital role in ensuring our privacy compliance across our products and applications. If you are a creative thinker passionate about enhancing privacy by design, we encourage you to apply. #LI-VGA1 What’s in it For You Hybrid Work Model We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resourc

Job description About the role You are a fit for the role of Lead Machine Learning Engineer if you meet all or most of these criteria Provide technical direction for projects. Break down business requirements into work for the team to execute on. Spearhead the development and technical implementation of machine learning solutions, including configuration and integration, to fulfill business,product, and recommender system objectives Lead routine projects with manageable risks and resource requirements Deliver AI/ML solutions using emerging technologies for multiple products or complex projects with minimal guidance Train and mentor colleagues Explain difficult concepts and influence others to adopt a point of view for ideas and initiatives Craft and sustain technical outputs such as design documentation and representative models. Design and develop control logic for end-to-end AI-based solutions Lead the design and development of Proof of Concepts and complex AI/ML solutions Improve operations by conducting systems analysis and recommend policy changes About You You are a fit for the role of Lead Machine Learning Engineer if you meet all or most of these criteria Over 5 years of experience with machine learning, especially Recommender Systems. Strong understanding of data processing, ML infrastructure, and DevOps/MLOps. At least 2 years with cloud technologies (preferably AWS). Proficient in Python, SQL, and data modeling; DBT is a plus. Familiarity with Spark, Airflow, PyTorch, Scikit-learn, Pandas, and Keras. Experience leading engineering teams. Creative problem-solving skills. #LI-HG1 What’s in it For You Hybrid Work Model We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives. Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world. About Us Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance,

Job description Thomson Reuters is currently implementing a large digital transformation program to fundamentally transform our Customer acquisition, Customer to cash, and Lead to Support processes by enabling Digital and Rep channels to create a best in class experience for our customers. We’re looking for exceptional Software Engineers who are inspiring to become a Technology Architect as career path and are interested in modernizing legacy applications on the latest technologies to deliver industry leading systems. Responsible for the analysis, definition, design, and modification of properly engineered information systems, including Salesforce Experience Cloud, Salesforce hosted applications such as Conga or Certinia, and other industry leading Sales software solutions to meet business needs. About the Role In this opportunity as a Solution Design Engineer (Salesforce) , you will: Design: Understanding business strategy and supporting processes to drive the right design, contributing to an integrated systems architecture Align: Contribute to designs that will not only meet project requirements, but also align to business objectives, roadmaps and strategic solutions, as well as to TR’s architecture principles and standards Prove: Design and running proof of concepts (POC) for new architectures Deliver: Clear architecture documents, including high level designs, non-functional requirement acceptance, decisions, and rationale for those decisions Support: Work together with the system operations team to ensure system security, stability and high availability. Communicate: Business facing skills with the ability to collaborate to solve needs and manage scope in a positive way Be a Team Player: Working in a collaborative team-oriented environment, you will share information, value diverse ideas, partner with cross functional and remote teams Be an Agile Person: with strong sense of urgency and a desire to work in a fast-paced dynamic environment, you will deliver solutions against strict timelines Be Innovative: you are empowered to try new approaches and learn new technologies. Have a desire to learn and embrace new and emerging technology About you: Youre a fit for the role of Solution Design Engineer (Salesforce) , if your background includes Minimum of 3+ years in a development with a focus on Salesforce domain and integration areas with exposure to sales applications Desire to have architectural design thinking, architectural patterns understanding Experience in all aspects of system design including tools capability, integration design, data modeling, security & privacy, business process implementation, etc. Have a solid understanding of agile delivery methodology to help ensure solutions are implemented according to the design/architecture Experience or exposure to Salesforce Sales capabilities such as Customer Community, Sales Engagement, Collaborative Forecasting, Account Planning, Sales Territories, Einstein Have a Bachelors Degree (or equivalent) in Computer Science, IT, related technical field or equivalent work experience Architecture certifications (Salesforce, TOGAF, etc.) #LI-VGA1 What’s in it For You Hybrid Work Model We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills

Job description Provides skilled technical support/delivery capability, with minimal supervision, for the current and future design, testing, delivery, support, and maintenance of production services in the technical operations environment.- Provides technical and procedural consistency within a team focused on the implementation, service delivery and support of products, systems & networks. About the Role In this opportunity as an IAM Engineer, you will: Manage, install, and troubleshoot Microsoft Windows Active Directory, DNS, and services on Windows 2012/2016 platforms. Install and configure Active Directory Domain Services for object management including users, groups, and network resources. Create and manage Organizational Units (OUs), Group Policy Objects (GPOs), and Group Policy Containers (GPCs). Utilize DCPROMO processes and configure AD Sites, OU structures, Site Links, DNS, DHCP, WINS, Global Catalog servers, and Directory Services. Troubleshoot application functionality errors in an Application Isolation Environment (AIE). Monitor Windows Server performance and implement proactive measures to prevent impacts. Develop automation tools, scripts, and processes for Windows systems administration and performance monitoring. Perform vulnerability mitigation and patch management. Coordinate with service providers, vendors, and internal teams for issue resolution. Provide on-call support during off-duty hours on a scheduled/rotating basis. Implement and monitor domain-level security policies and review rights and privileges. Collaborate on Windows infrastructure needs, maintenance, optimization, and documentation. Follow and apply configuration and security standards within a Change Management process. Ensure system improvements and changes are implemented accurately and monitor their effects About You: 3+ years of IT or IT Security experience with Windows 2012/2016 server environments. Strong working knowledge of ITIL Incident, Problem, and Change Management disciplines. 2+ years of experience with server technology capabilities and products. Experience in developing automation and scripts. Expertise in Active Directory design and support, including LDAP service, GPOs, and AD Schema. Strong hands-on administration experience with Windows server technologies. Experience with security configurations and working with Security Service teams. Ability to analyze system issues, determine root causes, and implement solutions. #LI-HS1 What’s in it For You Hybrid Work Model We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social

Job description We are seeking a seasoned Sr Cloud Engineer to join our dynamic Technology team. The ideal candidate will work collaboratively with the TR Enterprise Cloud Center of Excellence (CCoE) to optimize cloud infrastructure and services, ensuring the full benefits of standardized Cloud Tools are achieved across various business units. This individual will play a crucial role in developing Infrastructure as a Code, automating CI/CD pipelines, and streamlining cloud operations to improve efficiency, reduce costs, and enhance system availability, performance, and scalability. About the Role:In this opportunity as Sr Cloud Engineer, you will: Active member of a team of cloud engineers who will be responsible on provisioning public Cloud Native platform infrastructure in AWS or Azure. Partner with businesses and application teams to accelerate Cloud migration and define cloud deployment strategies, based on application and business requirements. Develop and maintain Infrastructure as a Code (IaC) scripts to deploy cloud resources through pipelines and automate application installs. Create, operationalize, and provide associated runbooks and documentations for cloud patterns services to be used by varies products for a self-serve model Work closely with the Cloud Center of Excellence (CCoE), and cloud architectures to adopt strategies and ensuring common TR Technology standard across all cloud implementations. Educate and provide guidance to internal teams of experts to build effective Cloud Native solution. Continually evolve deployment methods and processes to effectively deliver products across all environments. Keep up to date with emerging cloud technology trends – open source and cloud vendors such as AWS, Azure, and GCP Collaborate deeply with multiple levels of technical staff across various geographical locations in a dynamic agile team environment. Being the Cloud Native advocate to challenge status quo and ensure leveraging the full capabilities of the Cloud Platform Makes suggestions for problem solutions or software enhancements, which will typically be reviewed by a more senior developer. Ensure that all cloud solutions follow internally defined security and compliance standards and controls Participates in project planning sessions with team members to analyze development requirements, provide design options, and provide work breakdown and estimates of work. Participate in the resolution of various technical challenges and ensure the implementation of recommended solutions meet stakeholder expectations. Deliver timely updates on team responsibilities within projects to management. Monitor project progress and maintain regular status updates using Microsoft Azure DevOps using Agile methodology Responds to non-standard requests from customers; investigates with assistance from others as needed Explains difficult issues and obtains agreement as needed About You:Youre a fit for the role of Sr Cloud Engineer if your background includes: Minimum 5 years of cloud experience, preferably in AWS or Azure. Bachelor of Computer Science or equivalent with minimum of 5 years of relevant work experience in cloud engineering. Possess one or more certifications(AWS/Azure Certification at the associate level or higher) Possess deep and broad knowledge and experience in general IT and public cloud, including Networking, Infrastructure, Security, Storage, Operating Systems (Linux/Windows). Experience with cloud infrastructure as code tooling. Proficiency in server OS, including Windows and/or Linux. Strong skills in Python and PowerShell/Bash scripting. Excellent communication skills with the ability to convey complex technical concepts to non-technical audiences. Ability to collaborate effectively with cross-functional teams and bridge gaps between technical and non-technical team members. Familiarity with high availability and disaster recovery solutions, architecture, and tools. Embody a cloud-first mindset, demonstrating a deep understanding of cloud computing best practices, including architecture, scalability,

Job description The courteous and prompt provision of operational support relating to assigned application systems. This includes mitigating customer impact of issues, initiating action to determine root causes, and implementing problem resolution. About the Role In this opportunity as a Systems Engineer, you will: Keen to learn complex architectures and come up to speed quickly. A self learner, self-driven and able to operate with minimal supervision. Able to demonstrate ownership on accountabilities. Able to successfully communicate with business partners, management and technical team members. Proactive in raising problems and identifying solutions. Strong sense of customer service. Able to work in a highly collaborative team setting and Devops environment. Primary Responsibilities: Perform change management functions involving software deployment and server maintenance requests. Coordinate and plan changes with other technology teams involving servers within our environment. Respond and mitigate incidents as they occur within the environment. Contribute details to post incident review process. Communicate and escalate customer impacting issues according to department guidelines. Represent operations in a technical fashion to leadership and development teams. Lead projects and engagements that evolve the stability, scalability, and supportability of the Novus Services environment. Partner with development and other operations team to continue evolving our monitoring and operational procedures for the Novus Services architecture. Be a customer advocate ensuring service requests are completed and assigned with the appropriate priority within the operations teams. Update support documentation as needed as environment changes occur. About you: You’re a fit for the role of Systems Engineer if you: College degree or technical certification. Minimum of 3 to 5 years of experience in an enterprise level operation support role and Devops.. Excellent written and verbal communication skills. Strong collaboration skills. Desire to work in a fast-paced, agile based environment. SRE knowledge on skills such as AWS - (EC2, ECS, VPC, s3, RDS, AWS DevOps, Cloudformation, Lamba), Github github action, Tomcat , terraform, Datadog Familiarity of ITIL Change and Incident management processes. Familiarity with software development and QA practices (e.g. Agile) Familiarity of database and networking concepts. #LI-SS6 What’s in it For You Hybrid Work Model We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together. Social Impact Make an impact in y

Job description Job description We are looking for a highly motivated individual that is excited about continually learning new things and being part of a fast-paced team that is delivering cutting edge solutions that drive new products and features that are critical for our customers. As part of the Development team, you will help maintain the quality, reliability and availability of key systems that provide search and information retrieval for our core products. About the role In this role you will play a Senior Software Engineer role. Primary responsibilities for the role include working with technology peers and business partners to solve business problems and providing support to ensure the availability of our products are met. Develop high quality code Maintain existing software solutions by fixing bugs and optimizing performance Provide technical support to operations or other development teams by troubleshooting, debugging and solving critical issues in the production environment in a timely manner to minimize user and revenue impact. Work closely with our business partners and stakeholders to identify requirements and priority of new enhancements and features and ensure that the stakeholders needs are being met. Improve system reliability by implementing automated testing and deployment strategies Design microservices architecture for complex applications Participate in design discussions with other engineers Continuously improve your knowledge of programming languages and technologies Lead small projects or tasks within a larger project team Guide junior developers on best practices and coding standards About you Bachelors degree in computer science, engineering, information technology or equivalent experience Java, Microservices, Spring boot, JavaScript with AWS & Python 6+ years of experience in Java technologies 1+ years of experience in Python 3+ years of experience in developing Spring boot based microservices 2+ years of experience in frontend technologies such as JavaScript 3+ years of background in software development using AWS capabilities (EC2, Lambda, IAM, RDS, CloudFormation) Broad experience in enterprise-class system design and development including use of the following technologiesJava, Oracle, SQL, Messaging technologies experience of working across geographical sites experience with CI/CD Pipelines and Github actions Demonstrated understanding of Linux operating system Excellent interpersonal, verbal, and written communication skills #LI-SA1 What’s in it For You Hybrid Work Model We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance. Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future. Industry Competitive Benefits We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing. Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our valuesObsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast