Job description Job Title: Workforce Management (WFM) and Scheduling Associate Location: Pune/ Hybrid Department: Recruitment Operations Reports To: Prashant Pandey Employment Type: Full-time About the Role: We are seeking a detail-oriented and proactive WFM and Scheduling Associate to join our dynamic Recruitment Process Outsourcing (RPO) team. In this role, the associate will be responsible for forecasting, scheduling, and real-time monitoring of recruiter activities to ensure optimal resource utilization, delivery eiciency, and achievement of Service Level Agreements (SLAs). Key Responsibilities: Forecasting & Capacity Planning: o Analyze historical recruitment volumes and trends to create short- and long- term forecasts. o o Collaborate with recruitment leads to assess demand and staing needs. Develop capacity models and support workforce planning initiatives. Scheduling: o o o Create and maintain recruiter schedules to align with client demands and hiring SLAs. Ensure shift rotations, breaks, and time-os are properly managed and tracked. Adjust schedules based on forecast changes or unplanned absences. ¢ Real-Time Monitoring: o o o Monitor recruitment activities in real-time to ensure optimal utilization. Identify and escalate staing or productivity issues proactively. Track attendance, adherence, and shrinkage. read more Key Skills Skills highlighted with ‘‘ are preferred keyskills WFM Forecasting SkillsCapacity PlanningReal Time AnalysisSchedulingAnalytics
Posted 2 hours ago
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Job description Sales & Collection Plan and achieve annual budget & collection, ROD plan deployed for the branch Achieve product wise, category wise monthly Sales targets for the branch Ensure sales phasing for the month 7th(10%), 14th (25%),21st (40%),ME(100%) Drive new/focus product in the branch Improve premium contribution of the total sales Channel GTM for each territory covering Trade Partners Continuously Monitor & Improve Channel Partner Health Dealer, Distributor, Superstockist Network expansion, correction & Channel management strategies for each product, town category. Top 50 retailers of the assigned area to be catered directly Plan to maximize reach (ND,WD) in all town categories Drive channel finance for your channel partners Sales activation plan, BTL activities including CP meets & brand positioning. Process & Automation Drive Process Improvement initiatives & effective implementation in branch Tally Patch, Easy DMS, Field Assist, Dealer Portal etc People Execute Cross functional efficiency between Sales, Service, Finance, Logistics, Product Manager, trade marketing for smooth functioning of branch. Appoint DSMs - Review & train them for peak performance Operations Coordinate C & F / warehousing operations as per laid down policies. Ensure Stock liquidation and min. stock levels as per sales forecasting Competitor Analysis Market Information system Competition Analysis, analytics for forecasting and new product developments Role: Territory Sales Manager (B2C) Industry Type: Consumer Electronics & Appliances Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Channel SalesPrimary Sales Secondary SalesDistributor Handling
Posted 5 hours ago
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Typically responds within 2 days
Job description Sales & Collection Plan and achieve annual budget & collection, ROD plan deployed for the branch Achieve product wise, category wise monthly Sales targets for the branch Ensure sales phasing for the month 7th(10%), 14th (25%),21st (40%),ME(100%) Drive new/focus product in the branch Improve premium contribution of the total sales Channel GTM for each territory covering Trade Partners Continuously Monitor & Improve Channel Partner Health Dealer, Distributor, Superstockist Network expansion, correction & Channel management strategies for each product, town category. Top 50 retailers of the assigned area to be catered directly Plan to maximize reach (ND,WD) in all town categories Drive channel finance for your channel partners Sales activation plan, BTL activities including CP meets & brand positioning. Process & Automation Drive Process Improvement initiatives & effective implementation in branch Tally Patch, Easy DMS, Field Assist, Dealer Portal etc People Execute Cross functional efficiency between Sales, Service, Finance, Logistics, Product Manager, trade marketing for smooth functioning of branch. Appoint DSMs - Review & train them for peak performance Operations Coordinate C & F / warehousing operations as per laid down policies. Ensure Stock liquidation and min. stock levels as per sales forecasting Competitor Analysis Market Information system Competition Analysis, analytics for forecasting and new product developments Role: Territory Sales Manager (B2C) Industry Type: Consumer Electronics & Appliances Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Retail & B2C Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Channel SalesPrimary Sales Secondary SalesDistributor Handling
Posted 1 day ago
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Typically responds within 2 days
Job description Role & responsibilities Site Maintenance Management Ensure line equipment is operational in its desired efficiency and productivity Develop a Preventive maintenance system for the plant Develop weekly, monthly, quarterly and yearly job plan Maintenance Improvement Analysis of OEE Co-ordinate with Line and support functions for carrying out RCA for any repetitive problems. To develop action plan from RCAs and co-ordinate execution Spare Management To identify list of spares and implement proper spares. Complete spare part management & inventory control for lines and utility equipment's To identify list of spares and implement proper spares. Statutory and compliance Familiar with Factory Act Norms, Compliances, Pollution Control, Environmental Policies, Laisioning with Govt. officers Utility Management Monitoring & optimization of Utilities performance Utility Maintenance of equipment like Air Compressors, Chilling Plant, Boiler, AHUs, HVAC system etc. Cost Control Implementation of in-house projects for reliability improvement, cost saving, energy saving etc without cost and time over run. Monitor/ control spend v/s contract on regular basis Vendor development Site Automation Have experience in Plant Automation Have exposure to all the PLCs / Scada programming, changes/ updating, new developments. EHS Support Implementation of Safety Procedures Ensure all shutdown activities are carried out with all safety compliance (LOTO, Permit System etc) Accident Investigation and Reporting Risk Assessment Analysis People Development Drive capability program for large site ensuring skill availability on critical machines. BASIC QUALIFICATION Qualification B.E / B. Tech in Mechanical/Electrical/Electronics/Instrumentation Experience – 4~12 years’ experience (preference given to food industry) The job requires a rigorous knowledge of mechanical asset care processes Have exposure to maintenance, utility and automation process. Role: Maintenance Engineer Industry Type: Food Processing Department: Production, Manufacturing & Engineering Employment Type: Full Time, Permanent Role Category: Operations, Maintenance & Support Education UG: B.Tech/B.E. in Electronics/Telecommunication, Instrumentation, Mechanical, Electrical Key Skills Skills highlighted with ‘‘ are preferred keyskills Utility MaintenanceAir CompressorCapex TPMETPHVACWaste ManagementBreakdown MaintenanceEffluent Treatment PlantChillersMaintenance
Posted 1 day ago
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Typically responds within 2 days
Job description Greetings from Infosys BPM Ltd., We are hiring for Customer Support Voice Process for Bengaluru. Please walk-in for the interview on 29th May 2025 in Bengaluru. Note: Please carry a copy of this email to the venue. Interview details: Interview Date: 29th May 2025 Interview Time: 10 AM to 1:00 PM IST Interview Venue: Infosys BPM Limited, #785, Ground Floor Axis Sai Jyoti,15th Cross 100 Feet Road, Sarakki, 1st Phase JP Nagar, Bengaluru, Karnataka - 560078 Landmark: Near Sindhoor Convention Centre Please find below Job Description for your reference: Infosys BPM Ltd. is hiring for (Customer Support - Voice Process) Job Location: Bengaluru Qualification: Customer Support - Full time Graduates Experience: 1 - 2 Years Job Description: Process Executive Location: Bengaluru Employment Type: Full-Time. JOB DESCRIPTION: The role requires to handle customer service queries through calls while delivering Excellent feedback Key Responsibilities: - Provide first-level resolution to the customers - Diagnose and troubleshoot technical issues, escalating more complex problems to higher-level support when necessary. - Deliver exceptional customer service by acknowledging issues promptly, showing empathy, and using positive language. - Build rapport with customers through active listening, effective communication, and attention to detail. - Handle customer objections and concerns efficiently, ensuring a smooth and satisfactory resolution. - Document and track customer interactions and technical issues in the service management system. - Stay up-to-date with product knowledge and industry trends to provide accurate information and support. - Participate in ongoing training and upskilling programs to enhance technical and customer service skills. Must adhere and non-negotiables: Excellent in communication Comfortable working in US shift 24*7, flexible shifts 100% WFO, no hybrid Preferred Qualifications: Any Graduate Documents to Carry: Carry a printout your updated resume. Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport). All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree) Pointers to note: Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions. Original Government ID card is must for Security Clearance Thanks & Regards, Talent Acquisition Team Infosys BPM Ltd Role: Customer Success - Other Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer SupportInternational Voice Process Customer ServiceCustomer CareVoice ProcessInternational VoiceVoice SupportInternational BPO
Posted 1 day ago
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Typically responds within 2 days
Job description The Electrical Site Supervisor oversees and coordinates all electrical work at the project site. They ensure that all installations, maintenance, and commissioning activities are completed on time, within budget, and as per safety and quality standards. Key Responsibilities: Supervision & Site Management Planning & Execution Quality & Safety Compliance Coordination & Communication Documentation & Reporting Testing & Commissioning Key Skills Required: Strong technical knowledge in electrical systems (LV, MV panels, wiring, DBs, etc.) Good communication and leadership skills Understanding of site safety and electrical regulations Proficiency in MS Office, basic AutoCAD (optional) Role: Site Supervisor Industry Type: Engineering & Construction Department: Production, Manufacturing & Engineering Employment Type: Full Time, Permanent Role Category: Operations, Maintenance & Support Education UG: B.Tech/B.E. in Instrumentation, Electrical Key Skills Skills highlighted with ‘‘ are preferred keyskills HT PanelsElectrical InstrumentationRCMSite InchageElectricals SwitchgearSite OperationTransformersLT Panels
Posted 1 day ago
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Typically responds within 2 days
Job description 1. **Data Checking: ** - Verify and validate data for accuracy, completeness, and consistency. - Identify and rectify data discrepancies and errors. 2. **File Uploading: ** - Upload and manage files in various systems and databases. - Ensure files are correctly categorized and stored according to company protocols. 3. **Reconciliations: ** - Perform daily, weekly, and monthly reconciliations to ensure data accuracy across systems. - Investigate and resolve discrepancies in a timely manner. - Prepare and present reconciliation reports to management. 4. **Documentation and Reporting: ** - Maintain comprehensive records of data checks, file uploads, and reconciliations. - Generate regular reports on data management activities and highlight any issues or trends. 5. Stakeholder Management: - Interaction with internal and external stakeholders via mails and calls. - Ensuring internal stakeholders requirement are met on timely basis. Role: Customer Onboarding - Non Voice Industry Type: Financial Services Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Non Voice Education UG: Any Graduate Key Skills data managementdata analysisdataback officedocumentationsap sdpivot tabledbmsvlookupreconciliationsalesstoexceldata entry operationcomputerstakeholder managementmistypinginvestigationthird partydata entryreportingcommunication skillsms office
Posted 1 day ago
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Typically responds within 2 days
Job description -Develop a deep technical understanding of IBM Public Cloud offerings and infrastructure -Plan and perform red team exercises against various cloud offerings -Plan and perform full stack security tests against various system(s) and application(s) independently as well as within a team -Engage in security monitoring and visibility improvement activities across the IBM Public Cloud organization -Thoroughly document techniques, tactics, and proof of concepts used during security testing and red team exercises -Communicate with various business and technology leaders to interpret identified vulnerabilities and assist in the development and planning for risk mitigation plans -Research and continuously improve skills in attacker tools, methods, and techniques -Lead by example for the greater red team in professionalism, communication, and technical expertise Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise 3+ years of demonstrating experience in planning and executing penetration tests/red team exercises against web applications, containers, APIs, network devices, databases, operating systems, and various cloud technologies Demonstrates strong understanding of offensive cybersecurity operations and defensive integrations, including enumeration and exploitation of various cloud-based technologies and development of secure applications. Demonstrates strong ability to communicate highly technical aspects to Executives and IT staffs, respectively Demonstrates ability by creating custom tools for penetration testing and contributing to opensource technologies Demonstrates strong experience with various scripting languages (Python, Ruby, Bash, etc.) Possess one or more of the following credentialsOSCP, OSCE, OSWE, GWAPT, GPEN, GXPN, CRTP, Crest Penetration Certification. Familiarity with serverless services, containerization and other cloud technologies Strong familiarity with OWASP Top Ten, NIST, and MITRE ATT&CK 3+ years of demonstrating experience in system or application administration role(s) Preferred technical and professional experience 5+ years of demonstrating experience in planning and executing penetration tests/red team exercises against web applications, containers, APIs, network devices, databases, operating systems, and various cloud technologies Understanding of offensive cybersecurity operations and defensive integrations, including enumeration and exploitation of various cloud-based technologies and development of secure applications. Ability to communicate highly technical aspects to Executives and IT staff, respectively Demonstrates ability by creating custom tools for penetration testing and contributing to opensource technologies Expertise in developing exploits and customized attack tooling and approaches Demonstratedsecurity research leading to bug bounty and CVE awards Deep understanding of serverless services, containerization and other cloud technologies Demonstrates strong experience with various scripting languages (Python, Ruby, Bash, etc.) CGood to have one of these certsCRTP, CEH, OSCP, OSCE, OSWE, GWAPT, GPEN, GXPN, CRTP, Crest Penetration Certification. Familiarity with serverless services, containerization and other cloud technologies Strong familiarity with OWASP Top Ten, NIST, and MITRE ATT&CK 5+ years of demonstrating experience in system or application administration role(s) Role: Cyber Security Industry Type: IT Services & Consulting Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Security Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills public cloudcloud technologiesnistcontainerizationscripting languages containerpythonweb applicationowasposcpowasp topcehserverlessexercisedbmssecurity consultingrubyredsecurity testingpenetration testingnetwork devicesbashapi
Posted 1 day ago
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Typically responds within 2 days
Job description The Opportunity: Avantor is looking for a dynamic, forward-thinking, and experienced Technical Support Specialist, who will be responsible for delivering results against some of the most complex business and technology initiatives. This role will be a full-time position based out of IND- Coimbatore. If you are passionate about solving complex challenges and driving innovation lets talk! Job description: The main tasks are product support to customers and colleagues in product related questions, as well as creation of quotations and participation in tender work. Prepare informal and formal bids and quotes. Daily actions include data entry, manual and automated cross reference reviews, product choices and selections, implementing pricing strategies, and completion of document presentations, organization, and final review and mailing. What we're looking for: Completed science education: University degree with professional experience in sales or completed commercial training with experience in sales of technical products Comprehensive product and service knowledge Language: English How you'll thrive and create an impact: Reviews, prepares, & processes Incoming Bids & Contracts. Finds the items required. Cross reference using automation or manually; finds the items matching specifications (equal or offer). Load the items into the system including coding your pricing model. Reconciles the pricing and units of measure for final document presentation (final or last check). Records daily bid activities. Provides reciprocal, ongoing backup support and assistance to customer service department in multiple capacities. Maintains and updates customer database. Product support to customers and colleagues Create, negotiate, and follow up quotations. Proactive selling the dedicated product range. Cross-selling other product ranges Manage complaints according to established routines. Send samples when requested from customer, quotations, and tenders. Order, register and follow up demo equipment according to Demo Unit Management process. Send out brochures and catalogues. Keep product information in ERP updated. Monitor own product range in Qlikview and act accordingly. Train other groups in dedicated product ranges Participate in relevant projects. Ensure to keep the CRM system always updated with relevant information. Responsible for reaching specific targets set for the role and/or for lead generation projects. Ensure compliance with VWRs vision, mission, and values. Ensure compliance with VWRs strategy, policies, and objectives. Ensure compliance with relevant local and international legislation around Sales. Ensure compliance with Integrated Management System (IMS) and CRS Ensure fulfilment of PMP goals Ensure development of competencies and procedures to maintain an updated and smooth business. Serves as backup to Customer Service for processing a range of customer transactions. Participate in customer visits, exhibitions, customer events and other marketing activities when needed. Experience: 3+ years of work experience Knowledge, Skills, Abilities' & Competencies Customer Centric with strong business and financial awareness Demonstrates innovation and organisational agility Decisive and highly successful in driving proven business performance. High level of computer literacy with experience of SAP, Excel, CRMS and C4C. Role: Technical Support - Voice / Blended Industry Type: Biotechnology Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Technical Support Customer ServiceSAPExcelCRMSQlikviewIMSProduct support
Posted 1 day ago
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Typically responds within 2 days
Job description The SAP Supply Planning Specialist will be responsible for managing and optimizing the supply chain processes within the SAP system. This role involves the creation, modification, and deletion of Stock Transport Orders (STO) and Purchase Orders (PO), deployment confirmation and reporting, as well as the creation and modification of Info Records. The ideal candidate will have a strong understanding of SAP Supply Planning modules and processes, excellent organizational skills, and the ability to work effectively in a fast-paced environment. Primary Skills Manage the creation, modification, and deletion of Stock Transport Orders (STO). Oversee the creation, modification, and deletion of Purchase Orders (PO). Confirm deployments and generate relevant reports to track and optimize supply chain operations. Create and modify Info Records to ensure accurate and up-to-date information within the SAP system. Collaborate with cross-functional teams to ensure alignment and efficiency in supply chain processes. Identify and implement process improvements to enhance the overall effectiveness of supply planning activities. Role: Procurement Analyst Industry Type: IT Services & Consulting Department: Procurement & Supply Chain Employment Type: Full Time, Permanent Role Category: Procurement & Purchase Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills saplogisticssupply planningpurchase ordersto master datagrnenterprise structuredispatchpurchasesap sdcredit managementwarehousematerial managementprocurementsupply chain managementsap mmsap hanainventory managementpricing
Posted 1 day ago
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Typically responds within 2 days