Job description Skill required: Incentive Compensation & Trade Promotion - Pricing & Profitability Optimization Designation: Sales Prog & Incentive Mgmt Sr Analyst Qualifications:Any Graduation Years of Experience:5 to 8 years About AccentureAccenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.A set of techniques and processes that support defining a pricing strategy, creating a pricing model, and ensuring differentiated value for the opportunity pursuit. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Required Skills and Qualifications:Strong attention to detail and accuracy in data entryExcellent communication and interpersonal skills to interact with customers and internal teamsAnalytical Skills: Strong analytical mindset with ability to analyse data from various reports and provide insightsShould have experience working with large datasetsSales Knowledge:Understanding of sales processes, key performance indicators (KPIs), and sales methodologies. Compensation Implementation:Expertise in implementing and structuring sales incentive plans, including commission structures and performance-based rewards. Communication Skills: Excellent written and verbal communication skills to effectively convey complex information to various stakeholders. Technical Proficiency:Proficient in data analysis tools, CRM systems, and sales incentive management software. Project Management:Ability to manage multiple projects simultaneously, meet deadlines, and prioritize tasks. " - Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills Roles and Responsibilities: "A Sales Incentives Management Specialist is responsible for Implementing, and administring sales incentive programs, and accurately calculate commissions by analyzing sales data, collaborating with client, and monitoring program effectiveness. Key responsibilities:Incentive Planning:Work with the Client Sales Leadership team to define the objectives, incentive plans and strategy.Incentive Plan Implementation:Implement the client provided plan and maintain sales incentive plans, including metrics, targets, payout structures, and performance thresholds, considering different sales channels and product lines. Data Analysis:Collect, analyze sales data to assess sales performance against targets, identify trends, and evaluate the effectiveness of existing incentive plans. Sales Alignment:Collaborate with client to ensure incentive plans are aligned with overall business goals and sales strategies. Communication and Training:Clearly communicate incentive plan details to sales teams, provide training on program mechanics, and address any questions or concerns. Performance Monitoring:Track sales performance against incentive plan metrics and publish.Compliance Management:Ensure all incentive programs comply with company policies, regulatory requirements, and legal standards as s
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Job description Skill required: Incentive Compensation & Trade Promotion - Pricing & Profitability Optimization Designation: Sales Prog & Incentive Mgmt Sr Analyst Qualifications:Any Graduation Years of Experience:5 to 8 years About AccentureAccenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.A set of techniques and processes that support defining a pricing strategy, creating a pricing model, and ensuring differentiated value for the opportunity pursuit. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Required Skills and Qualifications:Strong attention to detail and accuracy in data entryExcellent communication and interpersonal skills to interact with customers and internal teamsAnalytical Skills: Strong analytical mindset with ability to analyse data from various reports and provide insightsShould have experience working with large datasetsSales Knowledge:Understanding of sales processes, key performance indicators (KPIs), and sales methodologies. Compensation Implementation:Expertise in implementing and structuring sales incentive plans, including commission structures and performance-based rewards. Communication Skills: Excellent written and verbal communication skills to effectively convey complex information to various stakeholders. Technical Proficiency:Proficient in data analysis tools, CRM systems, and sales incentive management software. Project Management:Ability to manage multiple projects simultaneously, meet deadlines, and prioritize tasks. ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A Sales Incentives Management Specialist is responsible for Implementing, and administring sales incentive programs, and accurately calculate commissions by analyzing sales data, collaborating with client, and monitoring program effectiveness. Key responsibilities:Incentive Planning:Work with the Client Sales Leadership team to define the objectives, incentive plans and strategy.Incentive Plan Implementation:Implement the client provided plan and maintain sales incentive plans, including metrics, targets, payout structures, and performance thresholds, considering different sales channels and product lines. Data Analysis:Collect, analyze sales data to assess sales performance against targets, identify trends, and evaluate the effectiveness of existing incentive plans. Sales Alignment:Collaborate with client to ensure incentive plans are aligned with overall business goals and sales strategies. Communication and Training:Clearly communicate incentive plan details to sales teams, provide training on program mechanics, and address any questions or concerns. Performance Monitoring:Track sales performance against incentive plan metrics and publish.Compliance Management:Ensure all incentive programs comply with company policies, regulatory requirements, and legal standards as
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Job description Skill required: Incentive Compensation & Trade Promotion - Pricing & Profitability Optimization Designation: Sales Prog & Incentive Mgmt Sr Analyst Qualifications:Any Graduation Years of Experience:5 to 8 years About AccentureAccenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.A set of techniques and processes that support defining a pricing strategy, creating a pricing model, and ensuring differentiated value for the opportunity pursuit. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Required Skills and Qualifications:Strong attention to detail and accuracy in data entryExcellent communication and interpersonal skills to interact with customers and internal teamsAnalytical Skills: Strong analytical mindset with ability to analyse data from various reports and provide insightsShould have experience working with large datasetsSales Knowledge:Understanding of sales processes, key performance indicators (KPIs), and sales methodologies. Compensation Implementation:Expertise in implementing and structuring sales incentive plans, including commission structures and performance-based rewards. Communication Skills: Excellent written and verbal communication skills to effectively convey complex information to various stakeholders. Technical Proficiency:Proficient in data analysis tools, CRM systems, and sales incentive management software. Project Management:Ability to manage multiple projects simultaneously, meet deadlines, and prioritize tasks. ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A Sales Incentives Management Specialist is responsible for Implementing, and administring sales incentive programs, and accurately calculate commissions by analyzing sales data, collaborating with client, and monitoring program effectiveness. Key responsibilities:Incentive Planning:Work with the Client Sales Leadership team to define the objectives, incentive plans and strategy.Incentive Plan Implementation:Implement the client provided plan and maintain sales incentive plans, including metrics, targets, payout structures, and performance thresholds, considering different sales channels and product lines. Data Analysis:Collect, analyze sales data to assess sales performance against targets, identify trends, and evaluate the effectiveness of existing incentive plans. Sales Alignment:Collaborate with client to ensure incentive plans are aligned with overall business goals and sales strategies. Communication and Training:Clearly communicate incentive plan details to sales teams, provide training on program mechanics, and address any questions or concerns. Performance Monitoring:Track sales performance against incentive plan metrics and publish.Compliance Management:Ensure all incentive programs comply with company policies, regulatory requirements, and legal standards as
Posted 1 day ago
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Job description Skill required: Pursuit Services - Content management Designation: Solution Architecture Senior Analyst Qualifications:Any Graduation Years of Experience:5 to 8 years About AccentureAccenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Drafting the proposals , bid management , pricing , budgeting and negotiationOrganize, categorize and publish content and information using specific tools and channels, for use by different groups and individuals within the organization. What are we looking for "Technical Skills: Proficient understanding of computer systems, networking basics, software applications, and troubleshooting techniques relevant to the company s products. Customer Service Skills: Excellent communication skills, ability to actively listen, and effectively explain technical concepts to customers with varying levels of technical knowledge. Problem-Solving Skills: Analytical thinking and ability to identify root causes of technical issues to find solutions. Time Management:Efficiently manage multiple customer interactions simultaneously while maintaining a high level of quality. Adaptability:Stay updated with evolving technology and adapt to changing customer needs. ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: A Technical Customer Service Specialist is responsible for providing technical support to customers by troubleshooting issues with products or services, answering questions about features and functionality, and resolving complaints related to technical aspects of a company s offerings, primarily through phone, email, or chat interactions, while maintaining a high level of customer satisfaction. Key Responsibilities:Troubleshooting:Diagnose and resolve technical issues customers encounter with software, hardware, or systems by asking probing questions, utilizing troubleshooting guides, and applying basic technical knowledge. Product Knowledge:Maintain in-depth understanding of product features, specifications, and limitations to accurately answer customer inquiries. Customer Interaction:Respond promptly to customer inquiries via phone, email, or live chat, providing clear and concise explanations to address their concerns. Escalation:Identify complex issues that require further assistance and escalate them to the appropriate technical team for resolution. Documentation:Maintain detailed records of customer interactions, including issues, solutions, and relevant details in a ticketing system. Training:Stay updated on new product releases, updates, and technical knowledge through ongoing training and self-study. Qualification Any Graduation Role: Technical Lead Industry Type: IT Services & Consulting Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills application softwarecontent managementtechnical supportcomputer systemstroubleshooting c++service operationscbusiness analysisnetworkinguser storiesjavalinuxmicrosoft windowsclient relationshipagilejiraagile methodology
Posted 1 day ago
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Job description Skill required: IX Intelligent Capital Project Operations - Low Carbon Grid Capital Projects Designation: Capital Projects Management Sr Analyst Qualifications:BTech Years of Experience:2 to 6 years About AccentureAccenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do The Power System Engineer Analyst is responsible for performing detailed analysis of electrical power systems, including transmission, distribution, andgeneration. The role involves modeling, simulation, and assessment of power systems to ensure their functionality, reliability, and efficiency. The individualwill work closely with engineers and stakeholders to identify potential improvements and help design cost-effective solutions. This position requires an indepth understanding of electrical systems, excellent analytical abilities, and an ability to work in a collaborative environment to ensure that power systems areefficient and reliable.Investment project management and control capabilities related to grid assets to enable the energy transition (e.g. transmission interconnections). What are we looking for Education:Proficient Electrical Engineer with experience around power system modelling and study. A Masters degree in "Power System Engineering" is aplus. Technical Skills: Proficiency in power system analysis and simulation software (e.g., CYME,PSS/E, ETAP, DIgSILENT PowerFactory, MATLAB/Simulink).Solid understanding of power system components and their operations, including generators, transformers, circuit breakers, relays, and protection devices.Experience with load flow analysis, fault analysis, voltage stability, and other power system studies. Additional Skills :Knowledge of renewable energyintegration and energy storage systems. Familiarity with SCADA systems and real-time monitoring of power systems. Experience with advanced automation orgrid optimization techniques. Data Analysis and Reporting:Analyze large sets of electrical system data to identify trends, inefficiencies, and areas forimprovement. Prepare detailed reports on power system performance, including recommendations for upgrades or modifications. Present findings to seniorengineers, managers, and clients. Compliance and Standards:Ensure compliance with industry standards, regulations, and best practices for power systemoperations.CYME Roles and Responsibilities: Power System Modeling and Simulation:Use software tools (e.g., CYME,MATLAB, PSCAD, PSS/E, ETAP, Digsilent Powerfactory) to model and simulateelectrical power systems. Analyze the dynamic behavior of power systems under different operating conditions. Perform load flow analysis, short circuitanalysis, stability analysis, and contingency studies. Power Grid Analysis:Assess grid reliability and performance through modeling of transmission anddistribution systems. Identify potential risks, faults, and vulnerabilities in power systems. Evaluate and recommend solutions for system optimization, powerfactor correction, and fault tolerance. System Design and Optimization:Collaborate with electrical engineers to design power systems, including controlsystems, protection systems, and energy storage solutions. Provide technical support for power system design, including capacity planning, voltage regulation,and fault detection. Recommend improvements to power system components (transformers, circuit breakers, switches, etc.) to ensure efficiency Qualificat
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Job description Skill required: Trust & Safety - Content management Designation: Delivery Operations Senior Analyst Qualifications:Any Graduation Years of Experience:5 to 8 years Language - Ability:Nepali - Expert About AccentureAccenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do "Accenture is a trusted, innovative, comprehensive, and experienced partner to leading platform companies. The Trust and Safety offering within Accenture Operations helps keep the internet safe and helps platform companies accelerate, scale, and improve their businesses. You will be responsible for leading a team of Content Moderators whose role is analyzing and reviewing user profiles, audio, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. Due to the nature of the role, the individual and you may be exposed to flashing lights or contrasting light and dark patterns.Content moderation is meaningful work that helps keep the internet safe. It may also be challenging, at times. In the context of this role, individuals may be directly or inadvertently exposed to potentially objectionable and sensitive content (e.g., graphic, violent, sexual, or egregious). Therefore, any role supporting content moderation needs strong resilience and coping skills. We care for the health and well-being of our people and provide the support and resources needed to perform their role responsibilities. Active participation in Accentures well-being support program, designed specifically for the Trust & Safety community, provides valuable skills to promote individual and collective well-being. " What are we looking for "As a Team Lead, you will be:The purpose of the job is to handle the team of Reviewers, provide coaching/feedback based on the performance/career growth. A Team Leader oversees a team size ~25 employees and motivates them to do their job efficiently to have optimum performance in the process. Provide objectives, develop reward systems to recognize and appreciate good performance which motivates employees. Assign all work schedules and commit the team to deliver, manage the quality of the work and drive the people management activities within the team. Ensure all Governance check points are adhered. Note- The reported content could be sensitive or of graphic nature.oThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.Strong knowledge of content policies, community guidelines, and online safety practicesLeadership and Management Skills: oStrong leadership qualities to guide and motivate team members.oAbility to delegate tasks effectively and manage workloads.oDecision-making skills to resolve conflicts and make tough choices.oTime management and organizational skills to prioritize tasks and meet deadlines.Communication Skills: oExcellent verbal and written communication skills to convey information clearly and concisely.S REQUIRED DEFINITIONoThe following skills are required to perform this role-Resilience:oStrong coping, emotional resilience, and stress-management skillsoAbility to perform duties objectively, devoid of inherent biases or personal beliefs, in the best interest of client policies.
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Job description Skill required: Payroll - Payroll Process Design Designation: Payroll Operations Senior Analyst Qualifications:Any Graduation Years of Experience:5 to 8 years About AccentureAccenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do This role involves a deeper understanding of Payroll Admin and leveraging expertise to solve specific problems pertaining to payroll. The role includes managing and leading a team of employees, communicating company goals, safety practices, and deadlines to the team, motivating team members, assessing performance, and providing help to management, including hiring and training. The role also involves keeping management updated on team performance and communicating concerns and policies among management and team members.Primary Responsibilities / Accountabilities:Delivery & Client Management:Ensure adherence to designed processes, understand existing metrics, liaise with the Service Management Team, plan and monitor volume allocation strategies, create and implement governance mechanisms, Subject Matter Expertise / Training / Updates / Quality / Documentation:In-depth understanding of Payroll Processes, support in Knowledge Transfer, communicate and implement relevant process knowledge changes, ensure all process documentation is maintained, work on robust internal quality controls, escalate issues when necessary, and actively participate in process-related business meetings2.Collaboration:Participate in various internal or client initiatives, liaise with Accenture Local IT, and work collaboratively with all internal and third-party stakeholders2.Team Management & Team Development:Recruit and onboard new team members, ensure the team is adequately staffed, manage and improve people performance, create a performance-driven competitive culture, conduct regular training, engage with the team, perform talent reviews, develop subject matter experts, ensure succession planning, enhance team morale, and be the first point of contact for escalation and resolution. What are we looking for Functional Competencies:Extensive experience in Payroll ProcessesClear understanding of existing metrics and how they are measuredBusiness Process ImplementationStrong MS Office and Excel skillsClient Interfacing skills (Email & Phone)English language proficiencyProficient with Business Excellence PracticesEducation Qualification:Essentials:Bachelors degree (Any discipline)Desirable:HR Domain Certification / Payroll Certification, Knowledge and experience of Success Factors Employee Central ModuleExperience:Essentials:6 - 7 years of industry experience, 4+ years of Payroll Admin Processes experience, 1+ years of team handling experience, experience of working on Payroll Systems and CRM/Workflow tools, client/stakeholder engagement in outsourcing environmentDesirable:Working knowledge of Success Factors, new process transition, payroll experience for key countries in US, India, and EuropeSkills / Knowledge:Excellent interpersonal skillsStrong customer orientationResilience and ability to work under pressureGood organizational, prioritization, and multi-tasking skillsAnalytical and problem-solving skillsHigh levels of confidentialityFocus on high data accuracy and attention to detailAbility to deal with customer complaints professionallyBasic leadership and coaching skillsTeamwork and collaborationSelf-drivenFlexibility to work in shiftsResults/target-
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Job description Skill required: Order Management - Order Management Designation: Sales Operations Senior Analyst Qualifications:Any Graduation Years of Experience:5 to 8 years About AccentureAccenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Assess, design, build and Implement best practices on process, organization, and technology for Order Management from Order Creation to Order Fulfillment, financial settlement including order prioritization, purchase order receipt, invoice matching, inventory availability and promise, accuracy and fulfillment, provisioning of services and activation of billing. Includes Distributed Order Management for both on-line and physical network management. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Required Skills and Qualifications:Strong attention to detail and accuracy in data entryExcellent communication and interpersonal skills to interact with customers and internal teamsProficiency in CRM and ERP systemsUnderstanding of basic supply chain logistics and order fulfillment processesAbility to prioritize tasks and manage multiple orders simultaneouslyProblem-solving skills to address customer concerns and resolve order issuesProficient in Microsoft Office applications, particularly Excel Relevant Experience:Previous experience in a customer service or sales support role, ideally within an order management function Knowledge of inventory management and order fulfillment processes ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A Sales Order Management Specialist is responsible for accurately processing and managing customer orders from the point of sale through fulfillment, ensuring timely delivery by collaborating with sales, logistics, and warehouse teams, while maintaining detailed order records and resolving any customer inquiries regarding order status and potential issues. Key Responsibilities:Order Processing:Receive and review customer orders, verifying accuracy of pricing, quantities, and delivery details. Enter orders into the company s CRM or ERP system, ensuring proper data entry and adherence to company policies. Identify and address any potential order discrepancies or issues, communicating with sales representatives as needed. Order Tracking and Communication:Monitor order status throughout the fulfillment process, updating customers on delivery timelines and any changes. Communicate with warehouse and shipping teams to ensure timely order processing and dispatch. Respond to customer inquiries regarding order status, tracking information, and potential delays. Issue Resolution:Investigate and resolve order-related issues such as backorders, incorrect items, or shipping errors. Coordinate with relevant departments to address customer concerns and find solutions. Reporting and Analysis:Generate reports on order metrics like s
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Job description Skill required: Sales Support - Pricing & Profitability Optimization Designation: Sales Operations Senior Analyst Qualifications:Any Graduation Years of Experience:5 to 8 years About AccentureAccenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.Supporting the sales for License , training , pricing , budgeting and negotiation - Backend supportA set of techniques and processes that support defining a pricing strategy, creating a pricing model, and ensuring differentiated value for the opportunity pursuit. What are we looking for "Proven experience in sales operations within a BPO environment, ideally with expertise in managing large sales teams and complex data sets. Knowledge of industry-specific sales processes and best practices Excellent Communication Skills: Strong verbal and written communication skills to interact with customers and internal stakeholders effectively. Customer Service Focus:Demonstrated ability to provide exceptional customer service and build strong customer relationships. Analytical Skills: Strong analytical mindset with ability to analyse data from various reports and provide insights to the sales teams. CRM Expertise:Familiarity with CRM systems (e.g., Salesforce) to manage customer data and track sales activities. Organizational Skills: Ability to manage multiple tasks simultaneously and prioritize effectively to meet deadlines. Attention to Detail:Ensuring accuracy in data entry and document processing. Proficiency in Microsoft Office Suite:Strong skills in Excel, Word, and PowerPoint for data manipulation and report generation. ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "A ""Sales Revenue Support Specialist"" is responsible for providing administrative and analytical support to the sales team, primarily focused on maximizing revenue generation by managing customer accounts, processing orders, generating reports, and ensuring smooth customer interactions, requiring strong communication, organizational skills, and proficiency with CRM systems to achieve sales targets. Key responsibilities may include:Customer Account Management:Maintaining accurate customer information, managing customer inquiries, addressing concerns, and ensuring timely follow-up to nurture relationships and drive sales. Sales Data Analysis:Generating sales reports, tracking key metrics like conversion rates and customer lifetime value, identifying trends, and providing insights to inform sales strategies. CRM Management:Maintaining accurate data within the CRM system, including customer details, sales pipeline, and activity logs. Sales Support Activities:Scheduling customer meetings, preparing sales presentations (preferred), providing product information to customers, and assisting sales reps with proposals.Collaboration with Sales Team:Working closely with sales representatives to identify customer needs, resolve issues, and achieve sales goals. " Qualification Any Graduation Role: Sales Operations / Enablement Industry Type: IT Services & Consulting Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Sales Support & Operations Education UG: Any Graduate
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Job description Skill required: Partner Onboarding & Enablement - Oral Communications Designation: Sales Operations Senior Analyst Qualifications:Any Graduation Years of Experience:5 to 8 years About AccentureAccenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Transforming sales to become a future-ready and digital B2B revenue engine.The team helps assess, design, build and implement best practices on process, organization, and technology to create, execute, and run a collaborative sales and support roles.Ability to verbally engage in a concise manner with stakeholders to share opinions or information to convey meaning, construct shared understanding, or promote action. What are we looking for "Proven experience in sales training within a BPO environment, preferably with a focus on sales operations. Strong understanding of sales methodologies, CRM systems, and best practices Excellent communication, presentation, and facilitation skills Ability to design engaging training materials and adapt training delivery based on audience needs Strong analytical skills to interpret sales data and identify training areas for improvement Proficiency in Microsoft Office Suite and learning management systems ""- Ability to establish strong client relationship- Ability to manage multiple stakeholders- Adaptable and flexible- Collaboration and interpersonal skills- Problem-solving skills" Roles and Responsibilities: "Sales Ops Trainer is responsible for designing and delivering comprehensive training programs to new and existing sales representatives within a Business Process Outsourcing (BPO) environment, focusing on sales operations processes, CRM usage, and best practices to optimize sales performance and achieve company targets; this role involves creating training materials, conducting classroom sessions, assessing trainee progress, and providing ongoing coaching to ensure adherence to sales methodologies and quality standards. Key Responsibilities:Curriculum Development:Develop and maintain comprehensive sales operations training curriculum covering topics like sales process, lead management, CRM system navigation, product knowledge, objection handling, closing techniques, and compliance guidelines. Onboarding Training:Conduct new hire training sessions to familiarize new sales representatives with company culture, sales processes, CRM tools, and product offerings. Delivery of Training:Deliver training sessions using various methods including classroom lectures, role-playing exercises, simulations, and e-learning modules. Performance Evaluation:Monitor trainee performance during training sessions, assess their progress through quizzes and practical assessments, and identify areas for improvement. Coaching and Mentorship:Provide ongoing coaching and support to sales representatives post-training to ensure they effectively apply learned skills in real-world scenarios. Quality Assurance:Regularly review sales calls to ensure compliance with sales process, quality standards, and customer service expectations. Data Analysis and Reporting:Analyze sales data to identify training needs, track the effectiveness of training programs, and report key metrics to sales leadership. Collaboration with Sales Management:Collaborate with sales managers to identify specific training needs, align training objectives with overall sales strategy, and address performance gaps. " Qualification
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