Job description About FloBiz: FloBiz is a neobank for small & medium businesses that aims to accelerate the growth of their enterprises through technology. Founded in 2019 by IIT & BITS alumni, FloBiz is a fintech backed by renowned investors like Sequoia Capital India, Elevation Capital, Greenoaks Capital, Beenext and Think Investments. The same team also holds the credit of founding Koinex, Indias first & largest peer-to-peer crypto exchange. FloBiz is chasing the mission of digitisation to contribute to the building of an Aatmanirbhar Bharat by solving the most pressing problems of the Indian SMB sector. FloBiz launched its flagship product, myBillBook, in early 2020 and it has become one of the highest-rated business apps in India on the Google Play Store. About myBillBook: myBillBook is Indias leading GST billing & accounting software with mobile, web app & native desktop offerings and runs on Android as well as iOS. myBillBook has been designed to aid SMB owners to conduct their operations from anywhere and anytime and provides a secure platform for business owners to record transactions & track business performance on the go. It is an ideal software for GST registered businesses where invoicing is one of the core business activities. Also, businesses looking to digitize their operations to understand their financial position better can use this software. It helps them create bills (GST & non-GST), record purchases & expenses, manage inventory and track payables/receivables directly from their mobile phones or computers. Also, the app generates 25 critical business reports that help business owners make effective business decisions. myBillBook is currently available in English, Hindi, Gujarati & Tamil. Job Summary: We are looking for a proactive and empathetic Customer Support Associate (L1) to manage live chat interactions with our customers. You will be the first point of contact for users, helping to resolve issues, answer product-related questions, and provide an exceptional support experience. Key Responsibilities: Respond promptly and professionally to customer inquiries via live chat. Understand and resolve customer issues within defined SLAs. Document interactions and resolutions accurately in the CRM/system. Escalate complex issues to L2 or relevant internal teams. Follow standard operating procedures (SOPs) and maintain process compliance. Provide product and service-related information clearly and concisely. Identify and report common customer feedback or recurring issues. Maintain a high level of customer satisfaction (CSAT) and quality scores. Inform customers about new features and functionalities Follow up with customers to ensure their technical issues are resolved Gather customer feedback and share with our Product, Sales and Marketing teams. Requirements: 0-2 years of experience in customer support or a similar role. Excellent written communication skills in English and Hinglish. Ability to multitask and stay organized in a fast-paced environment. Good problem-solving skills and attention to detail. Comfortable working with support tools, CRMs, and chat platforms. Willingness to work in shifts, including holidays. Patience when handling tough cases Able to write in Hinglish. Typing speed of 38 to 40 WPM with 90% and above accuracy Should be a graduate Location: Bommanahalli, HSR Layout. Role: Customer Success Associate Industry Type: Financial Services Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate PG: Any Postgraduate Key Skills Typing speedCustomer satisfactionMobile phonesStandard operating proceduresCustomer Support AssociateSMBProduct salesCustomer supportCRMAndroid
Posted 2 hours ago
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Typically responds within 2 days
Job description Timely follow-up on hospital patient accounts that are outstanding for insurance payment, including but not limited to the following processes: verify claim payment status, rebill to patient s insurance, proration to correct financial class and notation within patient accounts providing steps taken to resolve outstanding insurance balance on account. Work an average of 30-40 patient accounts per workday for assigned payor(s) Manages an average of 30-40 patient accounts per day, focusing on denial and zero-pay reporting. Assigned Payor denials and Zero ($0) pay reports worked within 48 hours of receipt Communicate effectively with insurance companies for payment of outstanding insurance balances, understanding of next steps needed to reach resolution of outstanding insurance balance Perform research on patient accounts with outstanding insurance balances and route patient accounts through appropriate workflows Responsible for resolving patient accounts with outstanding insurance claims to a zero balance or advancing them to the patient responsibility financial class. Performs account follow-up on unpaid or partially paid insurance claims for hospital services. Contacts insurance payors through various methods, including telephone calls, Insurance payor web portals, E-faxing, email Investigates the cause of non-payment towards outstanding hospital claims and takes appropriate actions such as: Requesting insurance companies to process claims, requesting cash posting review for corrections, initiating coding reviews for account resolution, contacting patient for insurance information Completes adjustment requests for Team Lead approval if an adjustment to the outstanding balance Submits requests for claim rebilling when additional information is required, using either a shared spreadsheet or the EHR system. Utilizes MEDTEAM s ticketing system to submit claim inquiry requests if additional information or review from the hospital is required. Role: Operations, Maintenance & Support - Other Industry Type: Software Product Department: Production, Manufacturing & Engineering Employment Type: Full Time, Permanent Role Category: Operations, Maintenance & Support Education UG: Any Graduate PG: Any Postgraduate Key Skills TicketingClaimsWeb technologiesInsurance claimsCodingFinanceRepresentativeResearch
Posted 5 hours ago
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Typically responds within 2 days
Job description As a Management Trainee, you will gain hands-on experience in strategic project management, process improvement, and business transformation. You will work closely with senior management to support initiatives that enhance our operational efficiency and drive business growth. This role offers exposure to cross-functional systems and processes, providing a comprehensive understanding of our organization. "} {"heading":"Responsibilities" , "id":2 , "content":" Strategic Projects: Assist in the planning, execution, and monitoring of strategic projects aimed at improving operational efficiency and achieving business objectives. Process Improvement: Analyze current processes and identify areas for improvement. Collaborate with teams to implement best practices and optimize workflows. Business Process Transformation: Support the development and execution of transformation initiatives that enhance productivity and streamline operations. Go-To-Market Strategies: Contribute to the formulation and execution of go-to-market strategies for new products and services. Cross-Functional Collaboration: Work closely with various departments, including marketing, sales, operations, and finance, to ensure alignment and effective execution of strategic initiatives. Data Analysis: Collect and analyze data to support decision-making and measure the impact of process improvements and strategic projects. Reporting: Prepare presentations and reports for senior management, summarizing project progress, insights, and recommendations. Learning and Development: Participate in training programs and workshops to enhance your skills and knowledge in management practices and industry trends. "} {"heading":"Qualifications" , "id":3 , "content":" Bachelors degree in Business Administration, Management, or a related field (Masters degree is a plus). Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work collaboratively in a fast-paced environment. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word). Previous internship or project experience in management, process improvement, or strategic planning is a plus. "} {"heading":"What We Offer","id":4,"content":" A comprehensive training program designed to develop your management and leadership skills. Opportunities for mentorship and networking with senior leaders. Exposure to diverse projects and cross-functional teams. A dynamic and inclusive workplace culture "} About Us: Sciative Solutions - We Price Right, is a leading AI powered Dynamic Pricing Solutions company dedicated to helping customers price right, with speed and precision. Directors office is committed to driving innovation and operational excellence, and we are seeking a dynamic Management Trainee to join our high performing team. Role: Events & Promotions Industry Type: Software Product Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: BD / Pre Sales Education UG: Any Graduate, B.B.A/ B.M.S in Management PG: Any Postgraduate Key Skills Data analysisBusiness transformationOperational excellenceNetworkingSales operationsProject managementProcess improvementAnalyticalStrategic planningMonitoring
Posted 1 day ago
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Typically responds within 2 days
Job description Facilitate solution efficiencies, scalability and technology stack leadership. Ensure fool proof and robust applications through unit tests and other quality control measures. Follow an agile development process, and enable rapid solutioning to business challenges. Take inputs from internal and external clients and constantly strive to improve solutions. Follow software design, development, testing and documentation best practices. Data engineering: Extract and parse data from online and local data sources; Clean up data, audit data for accuracy, consistency and completeness. Data processing and visualization: Summarize insights in a simple yet powerful charts, reports, slides, etc. Data storage and management: MySQL (AWS RDS) MongoDB. Application frameworks: React, React native, Django. Data Integration technologies: RESTful APIs, AWS S3 and UI data uploads. Project operations: For internal and external client projects, use our proprietary tools for performing data engineering, analytics and visualization activities. Responsible for project deliveries, escalation, continuous improvement, and customer success. Modify software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Follow the system testing and validation procedures. Qualifications" , "id":2 , "content":" Toppers and Tech Geeks who are BTech \/ BE in Computer Science\/Engineering. 0 to 3 years work experience "} The primary role of Jr. Software Developer will be to carry out a variety software/web application development activities to support internal and external projects, including but not limited to: Role: Software Development - Other Industry Type: Software Product Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: B.Tech/B.E. in Production/Industrial PG: Any Postgraduate Key Skills Computer scienceSystem testingSoftware designDjangoMySQLData processingMongoDBManager Quality ControlAnalyticsAuditing
Posted 1 day ago
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Typically responds within 2 days
Description QualySec Beyond Cybersecurity is looking for Lead Generation Executive Intern to join our dynamic team and embark on a rewarding career journey. Research and identify potential customers within the target market. Qualify leads based on set criteria and prioritize them for follow-up by the sales team. Use various channels such as phone, email, and social media to generate leads and initiate contact with prospects. Schedule appointments for the sales team with qualified leads. Develop and maintain a lead database using a CRM system. Monitor and report on lead generation activities and results to senior management. Collaborate with the marketing team to develop and execute lead generation campaigns and initiatives. Provide ongoing support to the sales team throughout the sales process. Proven experience as a lead generation executive or similar role. Excellent communication and interpersonal skills. Ability to research and identify potential customers and target markets. Strong sales and marketing knowledge. Role: Customer Engagement Industry Type: Emerging Technologies Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Sales Support & Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills InternLead Generation Executive
Posted 1 day ago
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Typically responds within 2 days
Job description Project Role :Security Engineer Project Role Description :Apply security skills to design, build and protect enterprise systems, applications, data, assets, and people. Provide services to safeguard information, infrastructures, applications, and business processes against cyber threats. Must have skills :Accenture MxDR Ops Security Threat Analysis Good to have skills :NAMinimum 2 year(s) of experience is required Educational Qualification :15 years full time education Summary:As a Security Engineer, you will apply your security skills to design, build, and protect enterprise systems, applications, data, assets, and people. Your typical day will involve collaborating with various teams to implement security measures, conducting assessments to identify vulnerabilities, and ensuring that the organization's information and infrastructure are safeguarded against potential cyber threats. You will also engage in continuous learning to stay updated on the latest security trends and technologies, contributing to a secure environment for all stakeholders. Roles & Responsibilities:Perform security monitoring by analyzing logs, traffic and alerts generated by variety of device technologiesTimely response to customer requests like detection capabilities, tuning, etc.Research new threats and provide recommendations to enhance detection capabilitiesStrong desire for continuous learning on vulnerabilities, attacks and countermeasures Identify opportunities for process improvement Professional & Technical Skills: Experience in SOC operations with customer-facing responsibilitiesDeep understanding on cyber security fundamentals, security devices, network defense concepts and threat landscapeHands-on experience in SIEM and threat hunting tools Added advantage in working with any SOAR platformDesirable knowledge in any scripting language and EDR productsPreferable GCIA, GCFA, CISSPStrong customer service and interpersonal skillsStrong problem-solving skillsAbility to communicate clearly at all levels, demonstrating strong verbal and written communication skills.Adaptability to accept change Additional Information:Work as part of analysis team that works 24x7 on a rotational shift Minimum a bachelors or a masters degree in addition to regular 15- year full time educationThe candidate should have minimum 2 years of experience This position is based at our Chennai office. Qualification 15 years full time education Role: System Security Engineer Industry Type: IT Services & Consulting Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Security Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills threat analysiscyber securitycustomer serviceopsscripting languages network securityarcsightsocinformation securitysiemvulnerability assessmentedrqradarsecurity engineeringthreat huntingcyber threatsoarsecurity monitoring
Posted 1 day ago
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Typically responds within 2 days
Job description Project Role :Security Engineer Project Role Description :Apply security skills to design, build and protect enterprise systems, applications, data, assets, and people. Provide services to safeguard information, infrastructures, applications, and business processes against cyber threats. Must have skills :Accenture MxDR Ops Security Engineering Good to have skills :NAMinimum 2 year(s) of experience is required Educational Qualification :15 years full time education Summary:As a Security Engineer, you will apply security skills to design, build, and protect enterprise systems, applications, data, assets, and people. You will provide services to safeguard information, infrastructures, applications, and business processes against cyber threats. Your role involves ensuring the security of critical assets and data. Roles & Responsibilities:Work as part of Security Engineering handling tunings, customer requests, escalations, reporting, trainings, etc.Administration of the Accenture proprietary SIEM (Log Collection Platform) to gather security logs from customer environment.Life cycle management of the SIEM (Onboarding, Break-fix, Patching, Live update )Adhering to SOPs and notify customers on log flow/log format issuesDocument best practices and writing KB articlesIdentify opportunities for process improvements Professional & Technical Skills: Experience in SOC OperationsKnowledge on networking, Linux and security concepts Experience in configuring/managing security controls such as Firewall, DS/IPS,EDR,UTM,ProxyKnowledge on log collection mechanism such as Syslog, Log file, DB & API and build collector Knowledge in device onboarding and integrationPassion for cyber security, learning, and knowledge sharing Strong Verbal & written communication skills Proven customer service skills, problem solving and interpersonal skills Ability to handle high pressure situationsConsistently exhibit high levels of teamworkFollowing certifications is added advantage:Network+,Linux+, Security and CCNAPrior experience in information security or SOC operations Additional Information:Work as part of a global technical services team that works 24/7 on rotational shiftBachelors degree in computer science, The candidate should have minimum 2 years of experience This position is based at our Chennai office. A 15 years full time education is required. Qualification 15 years full time education Role: Security Engineer / Analyst Industry Type: IT Services & Consulting Department: IT & Information Security Employment Type: Full Time, Permanent Role Category: IT Security Education UG: B.Tech/B.E. in Any Specialization PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills socutmopssecurity engineeringfirewall cyber securityowasparcsightipinformation securitynetworkingsiemvulnerability assessmentnessusedrqradarsecurity controlsapplication securitylinuxcyber threatpenetration testing
Posted 1 day ago
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Typically responds within 2 days
Job description A Project Engineer with PHE & FPS experience in the hospitality industry focuses on the efficient and effective execution of projects related to Plumbing, Heating, and Fire Protection Systems within hotel environments. This role involves planning, coordinating, and overseeing projects, ensuring they meet specifications, deadlines, and budgets, while minimizing disruption to hotel operations. Here's a more detailed look at the role:Responsibilities: Project Planning and Execution:Developing project plans, schedules, and budgets for PHE & FPS projects within hotels. read more Key Skills Skills highlighted with ‘‘ are preferred keyskills Hotel PlumbingHigh Rise BuildingFire ProtectionProject Management ConsultancyFire Fighting
Posted 1 day ago
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Typically responds within 2 days
Job description Role & responsibilities : This position typically involves overseeing the accounts payable department within an organization, ensuring that all invoices, payments, and financial transactions are properly managed and recorded and audited. The HO payable Team/Pre Audit Team with team size of around 15-20 members will report to this position, Candidate should have experience in Accounts Payable/ / Overall accounting Internal Audit/Internal control/Statutory Audit/MIS/Balance sheet work etc. He should have good command over Direct/Indirect Taxation, Responsibilities: Major KRA will be supervision & ensure the timely & error free accounting,100% compliance, clean audit, process & system improvement, Review and approve invoices for payment, ensuring that they comply with company policies and procedures. Manage vendor relationships, including resolving any payment discrepancies or disputes. Maintain accurate financial records and ensure all payments are properly recorded in the companys financial systems. Ensure compliance with tax regulations, internal controls, and audit requirements. Collaborate with other departments, such as procurement and finance, to ensure smooth workflows. Develop and implement processes for efficient and accurate accounts payable operations. Prepare reports on accounts payable activity for senior management. Manage month-end and year-end closing activities related to accounts payable. Qualification & Experience: candidate should be CA/CMA with around 12-15 years’ experience post qualification experience, preferably in manufacturing industry and from Delhi/NCR, have good command in working with ERP’s and MS office, Role: Accounts Payable Manager Industry Type: Building Material Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Accounting & Taxation Education UG: B.Com in Commerce PG: CA in CA Key Skills Skills highlighted with ‘‘ are preferred keyskills Internal AuditAccounts Payable Team ManagementVendor PaymentsLeadership SkillsAp
Posted 1 day ago
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Typically responds within 2 days
Job description Hitachi Energy is a world leader that is advancing a sustainable energy future for all. We are advancing the world s energy system to be more sustainable, flexible, and secure, and we collaborate with customers and partners to enable a sustainable energy future - for today s generations and those to come. The Hitachi Energy Indian Operations Center (INOPC) is a competence center with around 3000+ skilled engineers who focus on tendering, engineering, planning, procurement, project Management, functional system testing, installation supervision, documentation and commissioning. However, over the last decade, it has evolved to become the largest Operations hub. The India Operations Centre team at Chennai, Bangalore and Gurugram supports Hitachi Energy s units in more than 40 countries across a wide portfolio of all the four business units in Hitachi Energy to date, the team has executed engineering and commissioning for projects in more than 80 countries. The Communication Specialist is responsible for managing communication channels for both end users and the development team, ensuring clear, effective, and engaging communication. Communication Specialist will be reporting to team manager of INOPC PGTR Engineering & Technology team. How you ll make an impact: Develop and implement communication strategies tailored to the needs of end users and the development team of engineering platform. Implementing and managing tools/software for internal communication, collaboration, and knowledge sharing/management. Manage and optimize communication channels, ensuring timely and accurate information dissemination. Plan and execute communication initiatives, including events, workshops, and other engagement activities. Collaborate with key stakeholders to align communication plans with organizational goals. Monitor and evaluate the effectiveness of communication strategies and make necessary adjustments. Provide leadership in group communication dynamics, fostering a collaborative and inclusive environment. Living Hitachi Energy s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business. Your Background: Bachelor s degree in marketing, Journalism/Communications, and Business, Engineering or other relevant related discipline Minimum 4 years of relevant experience with proven track record, and an interest in technology Experience in a communications team, especially internal communication, for a large organization, is most sought after. But experience of writing for a variety of different audiences is also desired. Strategic, analytical and creative thinking combined with hands-on approach to translate plans to actions and monitor the report on progress Strong organizational skills and keen attention to details. Strong interpersonal and leadership skills. Fluent in spoken and written English. Proven experience in communication roles, preferably within engineering or technical environments. Strong understanding of group communication dynamics. Ability to work independently with minimal supervision. Excellent organizational and project management skills. Proficiency in using communication tools and platforms. . Role: Software Development - Other Industry Type: Power Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills ProcurementSystem testingPlanning engineeringAnalyticalProject managementManager TechnologyCorporate affairsManagementSupervisionMonitoring
Posted 1 day ago
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Typically responds within 2 days