Job description Role & responsibilities 1. Technical Support: Provide technical support to customers via phone, email, chat, or inperson, resolving technical issues related to our CPaaS platform. 2. Troubleshooting: Troubleshoot technical issues using various tools and techniques, including debugging, logging, and network protocol analysis. 3. CPaaS Platform Expertise: Develop and maintain expertise in our CPaaS platform, including its architecture, APIs, and integration capabilities. 4. Telecom and Cloud Expertise: Stay up-to-date with the latest trends and technologies in telecommunications and cloud computing. 5. Documentation: Maintain accurate records of customer interactions, technical issues, and resolutions using our CRM and ticketing systems. 6. Collaboration: Collaborate with cross-functional teams, including sales, product development, and QA, to identify and resolve technical issues. Preferred candidate profile 1. Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field. 2. Technical Skills: Strong technical background in telecommunications, cloud computing. 3. Experience with CPaaS platforms preferred. 4. Excellent problem-solving skills, with the ability to analyze complex technical issues. 5. Excellent communication and interpersonal skills, with the ability to communicate technical information to non-technical stakeholders. Role: Technical Operations (Tech Ops) Industry Type: Telecom / ISP Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Support Education UG: B.Tech/B.E. in Any Specialization, B.Sc in Any Specialization, BCA in Any Specialization Key Skills Skills highlighted with ‘‘ are preferred keyskills TroubleshootingSMPP Communication SkillsWhatsapp APIEscalationsSMSClient InteractionMonitoring
Posted 2 hours ago
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Typically responds within 2 days
Job description Location: Ahmedabad Contact Us: +91-85277-55485 Sales and business Development, Revenue Generation, Build Relations Required Candidate profile Strong communication, negotiation, and presentation skills. Ability to work independently and as part of a team. Goal-oriented with a proven track record of meeting or exceeding sales targets. Role: Area Sales Manager (B2B) Industry Type: Travel & Tourism Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Enterprise & B2B Sales Education UG: Any Graduate PG: MBA/PGDM Key Skills Skills highlighted with ‘‘ are preferred keyskills and presentation skills. Ability to work independently and as part of a team. Goal-oriented with a proven track record of meeting or exceeding sales targets.negotiationStrong communication Sales AnalysisSales ForecastingCrm Software
Posted 5 hours ago
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Typically responds within 2 days
Job description Role & Responsibility: 1. Maintain and update property listings with accurate details. 2. Organize and conduct property site visits. 3. Build long-term relationships with clients through consistent communication and support. 4. Sales Target Achievement 5. Provide regular feedback and insights to improve sales strategies. 6. Handle client inquiries through calls, emails, and in-person meetings. 7. Market Analysis Preferred candidate profile Gender Preference: Male candidates preferred for field sales roles due to frequent travel and site visits. Attire: Formal dress code required during working hours and client meetings. Experience: Minimum 1 year of experience in real estate sales or related field (automobile, insurance, banking, etc.). Skills Required: Strong communication and interpersonal skills. Proficiency in Tamil and English (knowledge of additional local languages is a plus). Ability to work independently and meet deadlines. Other Requirements: Two-wheeler is mandatory for daily commute and client/site visits. Valid drivers license and willingness to travel extensively within the city. Compensation: Salary + Incentives (Based on performance) [Insert salary range or mention "As per industry standards"] Role: Sales Support & Operations - Other Industry Type: Real Estate Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Sales Support & Operations Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Target AchievementCommunication SkillsConvincing PowerSales AbilityCustomer Handling Skills Pressure HandlingSelling SkillsTeam SkillsPresentableMarketing
Posted 1 day ago
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Typically responds within 2 days
Job description As an IP TEC Engineer, you will troubleshoot complex IP network issues, diagnose hardware/software challenges, and provide solutions for customer problems. Collaborating with cross-functional teams, you'll lead deployments, drive root cause analysis, and contribute to product enhancements. Your role includes mentoring, ensuring high-quality standards, and supporting critical production networks while driving innovation and best practices. You have: Bachelors degree in Engineering with 712 years of relevant experience. Provide technical requirement inputs based on customers deployment experiences. Contribute inputs to the development of software/hardware build-controlled production releases. Support the creation and release of hardware/software documentation and customer notifications. Maintain technical and design knowledge for assigned products and technologies, and provide training to lower-tier support teams. It would be nice if you also had: Familiarity with the care process (especially emergency case handling), contributing as needed to the fastest possible problem resolution. Experience with access network nodes, integrating theoretical knowledge and principles with organizational practices and precedents. Advanced network and node-level troubleshooting skills for IP routers and networks, along with in-depth technical knowledge. Specialized expertise in IP Routing, MPLS, QoS, L2, OAM, Systems, and related areas deployed in high-availability core networks. Debugs complex product installations, product problems by applying both established procedures and creative alternatives. Writes technical application notes, field notices. Assists and advises Tier 1/2/3 network architecture and implementation teams. Performs on-site product adaptations or enhancements to installed product. Provides technical and sales support for Test and Evaluations, New Product Introduction s (NPI). Maintains awareness of new products and releases through regular updates with R&D, Product Management Coordinates upgrade programs for Tier 1 customers (including generation of MOP). Provides emergency support to customers on a global basis 24/7. Experience / interest in working in a customer support role and environment is preferred. Proven aptitude for methodical problem solving. Good communication skills. Ability to work well in a close-knit Role: IT Network - Other Industry Type: Software Product Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: IT Network Education UG: Any Graduate, B.Tech/B.E. in Production/Industrial PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills ip routingnetworkingqosmplsoam switchingeigrpbgpccnpvrrproutingvlanlinuxripltedhcptcpipccnp routingjunipernetwork architectureospfstpvtpfirewallcisco routershsrptroubleshootingcore networkccna
Posted 1 day ago
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Typically responds within 2 days
Job description We are looking for a highly motivated and experienced Business Development Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-2 years of experience in the BFSI industry. Roles and Responsibility Develop and implement effective business strategies to achieve sales targets. Build and maintain strong relationships with clients and stakeholders. Identify new business opportunities and expand existing customer relationships. Collaborate with cross-functional teams to drive business growth. Analyze market trends and competitor activity to stay ahead in the market. Provide excellent customer service and support to ensure high levels of customer satisfaction. Job Requirements Strong understanding of the BFSI industry and its regulations. Excellent communication, interpersonal, and negotiation skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills with attention to detail. Experience in sales and marketing with a proven track record of success. Ability to build and maintain strong relationships with clients and stakeholders. Role: Business Development Executive (BDE) Industry Type: Banking Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: BD / Pre Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Finance NegotiationCustomer Servicecustomer relationshipBFSIdirect marketingbusiness development managementcorporate salesMarketingsales managementSalesmarket research and analysisb2b saleslead generationbusiness growthBusiness Developmentdirect sales
Posted 1 day ago
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Typically responds within 2 days
Job description We are looking for a highly motivated and experienced Business Development Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-3 years of experience in the BFSI industry. Roles and Responsibility Develop and implement effective business strategies to achieve sales targets. Build and maintain strong relationships with clients and stakeholders. Identify new business opportunities and expand existing customer relationships. Collaborate with cross-functional teams to drive business growth. Analyze market trends and competitor activity to stay ahead in the market. Provide excellent customer service and support to ensure high levels of customer satisfaction. Job Requirements Strong understanding of the BFSI industry and its regulations. Excellent communication, interpersonal, and negotiation skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills with attention to detail. Experience in building and maintaining strong client relationships. Ability to adapt to changing circumstances and priorities. Role: Business Development Executive (BDE) Industry Type: Banking Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: BD / Pre Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Finance NegotiationCustomer ServiceBFSImanual testingbusiness analysisnetworkingfinancial servicesSalesmortgagerelationship managementhousing loanhome loanslapmortgage loansBusiness Developmentagilejira
Posted 1 day ago
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Typically responds within 2 days
Job description We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-4 years of experience in the BFSI industry, preferably with a background in Mutual Funds. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial goals and provide tailored investment solutions. Conduct thorough needs analysis to identify client requirements and offer personalized advice on mutual fund investments. Collaborate with internal teams to stay updated on market trends and regulatory changes affecting mutual funds. Provide exceptional customer service by responding promptly to client inquiries and resolving issues professionally. Identify new business opportunities through networking and referrals to expand the existing client base. Stay current with industry developments and competitor activity to maintain a competitive edge. Job Requirements Proven experience in relationship management within the BFSI industry, preferably in mutual funds. Strong knowledge of financial markets, products, and regulations governing mutual funds. Excellent communication, interpersonal, and problem-solving skills. Ability to work effectively in a fast-paced environment and meet sales targets. Proficiency in using technology and software applications to manage client relationships and track performance. Strong analytical and decision-making skills to provide informed investment advice. Role: Relationship Manager Industry Type: Banking Department: BFSI, Investments & Trading Employment Type: Full Time, Permanent Role Category: Banking Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Finance application softwarebrowsingCustomer ServiceMutual FundsBFSInetworkingSalesmortgagems office outlookinternet explorerinternet surfingRelationship Managementhousing loanhome loanslapmortgage loansinternet
Posted 1 day ago
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Typically responds within 2 days
Job description We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2 to 7 years of experience in the BFSI industry, preferably in micro mortgages. Roles and Responsibility Manage relationships with existing clients to ensure timely payment of EMIs and minimize defaults. Identify new business opportunities through networking and referrals to expand the client base. Conduct site visits to assess client needs and provide personalized solutions. Develop and implement strategies to increase sales revenue and cross-sell products. Collaborate with internal teams to resolve customer queries and issues promptly. Maintain accurate records of client interactions and transactions. Job Requirements Strong knowledge of micro mortgage products and services. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong analytical and problem-solving skills. Familiarity with financial regulations and compliance requirements. Proficiency in using technology and software applications. Role: Relationship Manager Industry Type: Banking Department: BFSI, Investments & Trading Employment Type: Full Time, Permanent Role Category: Banking Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Finance financial conceptsfinancial analysisrisk managementComplianceBFSIequity researchinvestment bankingauditingaccountingfinancial statement analysiscapital marketderivativesSalesmutual fundsfixed income
Posted 1 day ago
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Typically responds within 2 days
Job description We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-4 years of experience in the BFSI industry, preferably with a background in Merchant OD. Roles and Responsibility Develop and maintain strong relationships with merchants to increase business opportunities. Identify and acquire new merchant clients to expand the bank's customer base. Provide excellent customer service and support to existing merchant customers. Collaborate with internal teams to resolve issues and improve overall customer satisfaction. Analyze market trends and competitor activity to stay ahead in the market. Achieve sales targets and contribute to the growth of the bank's revenue. Job Requirements Minimum 1 year of experience in the BFSI industry, preferably in Merchant OD. Strong knowledge of banking products and services, including loans and deposits. Excellent communication and interpersonal skills to build strong relationships with merchants. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills to analyze market trends and competitor activity. Any graduate degree from a recognized university. Role: Merchant Acquisition - BD / Pre Sales Industry Type: Banking Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: BD / Pre Sales Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Finance Customer ServiceBFSIBankingdirect marketingbusiness developmentbusiness development managementcorporate salesBanking Productsmarketingsales managementSalesmarket research and analysisb2b saleslead generationbusiness growthdirect sales
Posted 1 day ago
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Typically responds within 2 days
Job description We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2-4 years of experience in the BFSI industry, preferably in micro mortgages. Roles and Responsibility Manage relationships with existing clients to ensure timely payment of EMIs and minimize defaults. Identify new business opportunities through networking and referrals to expand the client base. Conduct site visits to assess client needs and provide personalized solutions. Develop and implement strategies to increase sales revenue and market share. Collaborate with internal teams to resolve customer queries and issues promptly. Maintain accurate records of client interactions and transactions. Job Requirements Strong knowledge of micro mortgage products and services. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong analytical and problem-solving skills. Familiarity with financial regulations and compliance requirements. Experience in relationship management and sales is an added advantage. Role: Relationship Manager Industry Type: Banking Department: BFSI, Investments & Trading Employment Type: Full Time, Permanent Role Category: Banking Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Finance project managementComplianceBFSImanual testingbusiness analysisnetworkingbusiness developmentfinancial servicessqlfunctional testingSalesmortgageRelationship Managementhousing loanhome loanslapmortgage loansagilejira
Posted 1 day ago
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Typically responds within 2 days