Job description Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them. Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself. This is a senior level role that will lead all non-analytics and research competencies for India Marketing. The role mandate includes leading and directing existing teams and building new ones like UX/UI design. The role requires both strategic and tactical focus- for the established areas, it means taking the engagement to the next level working with senior stakeholders and planning for resourcing, operating model, process enhancements etc. For the newer areas, it requires being involved in setting up the competency/function from the scratch while ensuring operating model alignment with US counterparts. ESSENTIAL FUNCTIONS: Lead teams of experienced professionals across email marketing, QA/UAT, RFP, Studio and UX/UI design Lead each area by applying specific expertise and judgment to advance the performance of the team Align on business goals and annual objectives, translate those to KPI’s for the India teams, and ensure those are exceeded or met Provide leadership expertise to create alignment, build engagement models, and provide inputs to functional priorities and strategies Work across teams on complex issues where analyses of situations require deep understanding of the business and connect with senior level stakeholders Develop and execute the talent roadmap for each area while optimizing resources across shores Participate in budget planning and be responsible for achievement of results while being held accountable for adherence to budget. Manage planning, staffing, budgeting, expense management for the functions Overall ownership of the delivery of these functions from India to EWS and EPW QUALIFICATIONS: Graduate / Post-graduate degree in Business Management/Statistics/Economics/Finance 15-20 years’ experience in digital marketing, design, or Marketing Operations roles. Minimum 5-6 years’ experience in leading multiple teams led by Managers/Sr. Managers Very good exposure and understanding of Marketing delivery in context of design and communications Experience in handling large scale projects that involve cross-functional teams Solid experience in working in a global model with senior stakeholders Proven ability to align with fast changing business context and translate that to help drive desired outcomes. Functional expertise in the space of Marketing campaign strategy and execution Good understanding of the Marketing-Sales funnel especially in context of generating leads through effective targeting and design efforts Strong organizational and project management skills and ability to 'own' a number of tasks simultaneously while delivering against tight delivery timeframes Effective presentation and story boarding skills with exposure to executive level presentations Strong verbal and written communication skills- ‘Persuasive and Influencing’ style would be a good fit for the role Excellent team player Normal Office Working Conditions This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications of the job. The employer has the right to revise this job description at any time. You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description. You may be required perform other duties that are not included on this job description. The job description is not a contract for employment, and either you or the employer may terminate emp
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Job description Primary Job Responsibilities Strategic: • Achieving Annual Business Plan (EBIDTA) & Operational expenses and Freezing Projections for next financial year • Yielding higher than budgeted numbers and delivering as per projected timeline • Ensuring Increase in sales (TD) / UCA sq ft. as per ABP... • Adding Maximum Value to Stakeholders and enhancing the value of the Mall/Malls. • Process adherence, Channel Usage, Cost of Acquisition & Operational profitability. • Budget Development & Forecasting. • Retail sales analysis & preparation of strategies for business development & revenue share targets. • Negotiation of contracts, staff supervision, smooth running of the Commercial facility and the Mall, office management, tenant and public relations, and operational issues all with the goal of satisfying customers Operational: • Handle the day to day operations in the Mall/Malls ensuring operations are kept up to the highest quality standards in order to meet all tenant and customer requirements. • Create and establish the business model for the mall operations, adopting international best practice and Technology in asset management policy and procedures. • Ensure mall/Malls operating policies & procedures are duly followed by the tenants, service providers, contractors, etc. incl. Occupational Health & Safety standards • Develop clear understanding about sales/turnover for shopping mall/Malls tenants. • Collect tenant sales reports in timely manner for management reporting and decision-making • Ensure timely payments collection from tenants (rents, charges, deposits) and payables towards service providers and suppliers for mall operational activity (maintenance, cleaning), ensuring all invoices within the operating budget authority levels are presented and approved, coordinating with finance and management for correct authority levels • Marketing, Events & Promotions: Concept, evaluation of executing agencies, cost estimate approvals & event roll out • Initiates for community, society, CSR and activates to develop footfall and make weak day stronger by footfall driver • Asset Management Ensuring assets are properly maintained through effective facilities management and developing 10 year capital spending plan which takes into account infrastructure needs and expense control targets. Financial: • Assist CEO in preparation of ABP, Annual budgets. • Budgeting & Expense management – developing expense budgets, quarterly expense. projections and managing all property related expenses from facilities, common area maintenance and promotional activities. • Revenue generation in line with the ABP. • Cost saving initiatives. • Advisory role for cost savings and profitability from each project. • Performing Management Services in Accordance with an approved Budget: a. Reducing Cost through Expedient use of resources. b. Enhancing Business Revenues and Incomes c. Scrutinizing leases and ensuring Maximum recovery Compliance d. Quick best Practice reporting and response • Managing the Mall Management with Approved Budgets, seeking Maximum profits • Collection of Outstanding Rentals/CAM as per Targets set. • Develop the department budget and ensure adherence to the same People: • Conduct performance appraisals on departmental staff / personnel. Assess and fulfill training and career development requirements • Managing stakeholder relationships – including internal and external partners, sub-contractors, retail tenants, project partners and major store brands. • Coach subordinates to develop the team’s capabilities and build a strong succession pipeline for the role Desired qualifications Any Graduate Desired experience 13 Plus years of overall experience and 10 years of experience in Mall Management /Commercial space Management Desired Language English, Hindi and Knowing local language is added advantage Role: Head - Facilities Industry Type: Facility Management Services Department: Administration & Facilities Employment Type: Full Time, Permanent Role Category: Fa
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Job description ROLE DESCRIPTION Role Title: Manager/Senior Manager Retail Operations Role Expectations: Lead & Manage Retail Data Operations - Leads a team to manage the overall retail MIS and data operations. Sales Enablement & Performance Management - Tracks performance against targets, analyses of Key Performance Indicators (KPIs). read more Key Skills Skills highlighted with ‘‘ are preferred keyskills Retail MISSales MISretail operationsDMSSFA Distribution ManagementBusiness IntelligenceAOP PlanningInventory ManagementSop DevelopmentP&LRetail ManagementSales PlanningKpi DashboardsOperations ManagementStakeholder Management
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Job description Job Title: Executive Assistant to the CEO Website: https://www.fcbkinnect.com/ Company Overview: We are India's most exciting Digital first Creative agency. We understand the behavior of the new age consumer and leverage the power of digital platforms to create impactful communication for our clients businesses. We specialize in the 3 C's - Creative campaign communication, Content production and leveraging the Creator communities. At FCB Kinnect, we marry old-school branding principles with new-age solutions. Solutions that simultaneously employ creativity and data-driven insights. Solutions that produce real-time, relevant and reportable results for your brand. (https://www.fcbkinnect.com/our-story/) Position Overview: As the Executive Assistant/ Personal Assistant to the CEO, you will play a crucial role in the success of our organization. You will be the right hand to our CEO, providing high-level administrative support while managing a diverse range of responsibilities. Your ability to anticipate needs, handle sensitive information with discretion, and communicate effectively will be vital in ensuring smooth operations and helping the CEO focus on strategic priorities. Key Responsibilities: Executive Support: Provide comprehensive administrative support to the CEO, including calendar management, meeting coordination, travel arrangements, and reporting. Communication Management: Act as a liaison between the CEO and internal/external stakeholders, ensuring timely and effective communication. Project Coordination: Assist with special projects and initiatives, including research, data analysis, and preparation of reports and presentations. Meeting Preparation: Prepare agendas, take minutes, and follow up on action items to ensure productive meetings. Confidentiality: Handle sensitive and confidential information with the utmost discretion and professionalism. Office Management: Oversee office operations related to the CEOs activities, including managing correspondence, organizing files, and ensuring a well-organized workspace. Qualifications: Experience: Minimum of 2 years of experience in an executive support role, preferable in a fast-paced environment. Skills: Exceptional organizational skills with the ability to manage multiple priorities and meet deadlines. Strong written and verbal communication skills. Technology: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with project management tools. Personal Attributes: High level of integrity, reliability, and professionalism. Ability to work independently and as part of a team. Proactive problem-solving skills and attention to detail. Role: Other Industry Type: Advertising & Marketing (Digital Marketing) Department: Other Employment Type: Full Time, Permanent Role Category: Other Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Travel ArrangementsPersonal AssistanceTravel ManagementCalendar Management Secretarial ActivitiesMOMHotel Booking
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Job description You will be reporting to the School Coach. What your role will entail Setting a strong culture conducive to high quality work and well-being of all stakeholders. Setting ambitious skill based goals, along with teachers, for students academic achievement in all grades and subjects. Setting ambitious goals to develop soft skills in children that address their social and emotional development Structuring, planning and executing cohesive professional development opportunities for teachers which is inclusive of all three areas of school development academic achievement, youth development and community engagement Modelling effective lessons and instructional strategies Overseeing collection and analysis of student data to drive school initiatives Ensuring documentation and collection of effective plans/other resources from teachers Overseeing the design of the parent engagement plan for the year Working with the social worker to ensure opportunities for parent engagement within the school community and SMC meetings Ensuring that the social worker is able to develop the team of helpers in each school Managing the operations and logistics of the school Maintaining positive relationships with school-based government officials Executing performance management system for all school-based staff Overseeing the school budget throughout the year Creating a safe environment for students, teachers and parents What you need for this Position Bachelors/Post Graduate Degree and/or a Bachelors Degree in Education will be preferred 5-7 years of teaching experience. Experience in school leadership (preferred) Belief in the potential of the government school system Humility to influence change without authority Demonstrated entrepreneurial ability with strong execution and project delivery skills Excellence in organizational, managerial and stakeholder management skills. Strong education sector experience (knowledge of gaps, challenges & scope) Candidates with prior experience of working with the government on projects preferred Experience training teachers (theory, classroom application and feedback). Experience in developing and documenting curriculum. Excellent written and verbal communication skills Fluency in English Language Knowledge of Hindi and Marathi language will be preferred Knowledge of Child development as per different age groups and ability to transfer this knowledge to the team Strong understanding of pedagogical practices and curriculum and its implementation Ability to set and drive the School Vision, build a culture aligned to Akanksha values Ability to assign tasks, manage and build a rapport with school staff and team Ability to manage school operations along with effective instructions passed on through a well trained team in a safe and secure environment that is conducive for the students Ability to bring in a progressive shift in the communities from where our students and parents come, creating a positive and sustainable impact Organizational and time management skills Self-awareness/continuous learning Critical and objective thinking, problem solving, resilience Data based decision making Highly motivated, persevering, achievement-oriented attitude Strong interpersonal skills and flexibility in planning and working with a team Role: Principal Industry Type: NGO / Social Services / Industry Associations Department: Teaching & Training Employment Type: Full Time, Permanent Role Category: Administration & Staff Education PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills problem solving Decision MakingCritical ThinkingStrategic ThinkingTeam BuildingPeople SkillsConflict ManagementStrong Interpersonal SkillsManagement SkillsOrganization SkillsMentoringLeadership Skills
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Job description Dear Candidate, Greetings from SBFC Ltd !! We have opening for the role Internal Auditor Location - Andheri (JB Nagar) Roles and Responsibilities Conduct internal audits, process audits, and reviews to identify areas of improvement in business processes, operations, and controls. Develop and implement effective auditing strategies to ensure compliance with regulatory requirements and company policies. Collaborate with cross-functional teams to design and execute audit plans, including risk assessment, identification of control gaps, and development of recommendations for remediation. Provide expert advice on process improvements, risk management, and corporate governance best practices to stakeholders at all levels within the organization. Ensure timely completion of assigned audits while maintaining high-quality standards. Desired Candidate: Candidate should have experience into functional audit Candidate from NBFC, Banking industry would have an added advantage Interested candidates please share the updated resume at Karishma.singh@sbfc.com Thanks & Regards, Karishma Singh Role: Internal Auditor Industry Type: NBFC (Micro Finance) Department: Finance & Accounting Employment Type: Full Time, Permanent Role Category: Audit & Control Education PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Functional Audit Process ReviewInternal AuditBusiness Process ReviewCorporate AuditProcess AuditRisk Based AuditsProcess Control
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Job description Job Title: Compliance Manager Department: Compliance Position Summary: The Compliance Manager will support the Head of Compliance in overseeing regulatory adherence across all business operations. This role is critical in monitoring processes, managing audits, reviewing collection activity, leading training programs, and addressing compliance risks. The ideal candidate has a strong understanding of FDCPA, CFPB expectations, TCPA, UDAAP, and applicable state laws. Key Responsibilities • Regulatory Oversight: Monitor day-to-day operations to ensure full compliance with FDCPA, CFPB guidelines, TCPA, GLBA, UDAAP, and state-level debt collection laws. Support the implementation and maintenance of compliance policies, procedures, and control frameworks. • Audit & Monitoring: Conduct internal audits, account activity, and communication logs. Manage and prepare for external audits by clients or regulators. • Complaint Management: Investigate, document, and respond to consumer complaints from any channel (direct, CFPB, BBB, etc.). Analyse complaint trends and propose corrective actions. • Training & Awareness: Develop and deliver compliance training modules for new hires and ongoing employee certification. Collaborate with department leads to ensure consistent compliance culture. • Risk Assessment: Identify areas of potential compliance risk and escalate concerns with recommended mitigation strategies. Stay informed about regulatory changes and updates and communicate impacts to leadership. • Vendor & Data Privacy Oversight: Ensure third-party vendors handling consumer data adhere to company security and privacy protocols. Required Qualifications • Bachelors degree • 3 to 5 years of experience in a compliance or risk management role within a debt collection. • Deep knowledge of FDCPA, CFPB, TCPA, and UDAAP regulations. • Strong analytical and investigative skills. • Excellent written and verbal communication abilities. • Ability to manage multiple projects and deadlines. Role: Risk Management & Compliance - Other Industry Type: BPM / BPO Department: Risk Management & Compliance Employment Type: Full Time, Permanent Role Category: Risk Management & Compliance - Other Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Compliance Management Complaint ManagementAudit ComplianceTCPACFPBFDCPAUDAAPRisk ComplianceRegulatory Compliance
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Job description Job Title: Subject Matter Expert Fintech Department: Fintech Location: Mumbai Reporting To: Lead – Fintech Solutions Employment Type: Full-Time Job Summary: We are seeking a dedicated, empathetic, and detail-oriented Call Centre Agent to join our Fintech team in Mumbai. The ideal candidate will be responsible for managing client communications, handling documentation, and assisting in successful lead conversions. This role is pivotal in ensuring an excellent client experience, from initial interaction to resolution and closure. Key Responsibilities: 1. Client Communication: Handle both inbound and outbound calls with professionalism and courtesy. Understand client needs through active listening and provide effective resolutions. Establish rapport with clients by empathizing with their situations and offering tailored solutions. 2. Documentation Management: Collect and validate client documents as required by internal policies and regulatory guidelines. Maintain accurate, up-to-date, and confidential client records in the system. 3. Lead Management and Closure: Engage with leads to understand their financial service requirements. Follow up regularly to drive lead conversion and ensure a smooth customer journey. Collaborate with sales and operations teams to ensure efficient handover and closure of leads. 4. Customer Support: Serve as the first point of contact for client inquiries, complaints, or service requests. Provide prompt, accurate, and empathetic support to ensure customer satisfaction. 5. Reporting and Feedback: Maintain detailed logs of all customer interactions, issues raised, and outcomes. Provide insights and feedback to the team for process improvements and service enhancements. Qualifications & Skills: Education: Inter CA (Freshers welcome). Experience: Previous experience in customer service, call centers, or a similar client-facing role is preferred. Language Proficiency: Excellent verbal and written communication skills in English and [insert local language, e.g., Hindi/Marathi]. Empathy & Interpersonal Skills: Strong ability to empathize with clients, especially in sensitive financial scenarios. Organizational Skills: High attention to detail for managing documents and tracking leads. Tech Proficiency: Comfortable using CRM tools, telephony systems, and digital platforms for lead and documentation management. What We Offer: A collaborative and inclusive work environment. Exposure to the dynamic and fast-growing fintech sector. Career growth opportunities within the organization. Training and mentorship for skill enhancement. Role: Finance - Other Industry Type: Medical Services / Hospital Department: Risk Management & Compliance Employment Type: Full Time, Permanent Role Category: Finance Education PG: CA in CA Key Skills Skills highlighted with ‘‘ are preferred keyskills Client Relationship ManagementData Entry & Record MaintenanceLead Follow-up & ConversionDocumentation & VerificationFreshers Inter CA Communication SkillsCustomer SupportTelecallingFintech Customer Service
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Job description Design, configure, and implement SAP PP solutions including Discrete, Repetitive, and Process Manufacturing. Configure MRP, Demand Management, BOM, Routing, Work Centers, and Capacity Planning. Ensure seamless integration with SAP SD (Sales & Operations Planning), SAP MM (Materials Management), and SAP WM (Warehouse Management). Oversee data migration of BOMs, Routings, Work Centers, and Production Versions. Manage and maintain Material Master, Work Centers, and Resources. Role: Functional Consultant Industry Type: IT Services & Consulting Department: Consulting Employment Type: Full Time, Permanent Role Category: IT Consulting Education UG: Any Graduate PG: Any Postgraduate Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills SAP SAP SDSAP PPSAP MRPWarehouse ManagementSAP WM
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Job description Design, configure, and implement SAP PP solutions including Discrete, Repetitive, and Process Manufacturing. Configure MRP, Demand Management, BOM, Routing, Work Centers, and Capacity Planning. Ensure seamless integration with SAP SD (Sales & Operations Planning), SAP MM (Materials Management), and SAP WM (Warehouse Management). Oversee data migration of BOMs, Routings, Work Centers, and Production Versions. Manage and maintain Material Master, Work Centers, and Resources. Role: Functional Consultant Industry Type: IT Services & Consulting Department: Consulting Employment Type: Full Time, Permanent Role Category: IT Consulting Education UG: Any Graduate PG: Any Postgraduate Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills SAP SAP SDSAP PPSAP MRPWarehouse ManagementSAP WM
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