Job description Overview: Provide strategic support to the sales team by optimizing processes, implementing best practices, and leveraging technology to drive sales efficiency and effectiveness. Responsibilities: Sales Process Optimization: Streamline sales processes from lead generation to deal closure, ensuring efficiency and effectiveness at each stage. Data Analysis and Reporting: Analyze sales data to identify trends, opportunities, and potential areas for improvement. Generate regular reports and dashboards to provide insights to the sales team and leadership. Sales Forecasting and Pipeline Management: Work closely with sales leadership to develop accurate sales forecasts and manage sales pipelines. Implement methodologies and tools to improve forecasting accuracy. Sales Tools and Technology Management: Evaluate, implement, and optimize sales tools and technologies (CRM systems, sales automation tools, etc.) to enhance productivity and effectiveness. Sales Training and Enablement: Collaborate with sales enablement teams to develop training programs, tools, and resources to support the sales team in achieving their targets. Cross-functional Collaboration: Collaborate with other departments such as marketing, finance, and product management to align sales operations with overall business objectives. Process Documentation and Improvement: Document sales processes, policies, and procedures. Continuously assess and improve processes to drive efficiency and scalability. Sales Performance Metrics: Define and track key performance indicators (KPIs) for the sales team. Provide insights and recommendations to improve performance based on KPI analysis. Sales Compensation and Incentive Plans: Collaborate with finance and HR teams to design and manage sales compensation plans and incentive programs. Sales Strategy Support: Provide support to sales leadership in developing and executing sales strategies. Conduct market research and competitive analysis to identify growth opportunities. Requirements: - Bachelor's degree in Business Administration, Finance, or a related field (Master's degree preferred). - 3 years of experience in sales operations or related roles, with a proven track record of driving sales efficiency and effectiveness. - Strong analytical skills with the ability to analyze complex data sets and generate actionable insights. - Proficiency in Salesforce CRM, sales analytics tools, and Microsoft Excel. - Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams. - Strong project management skills with the ability to manage multiple projects simultaneously. - Experience in the technology/software industry (preferred). Role: Sales Operations / Enablement Industry Type: IT Services & Consulting Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Sales Support & Operations Education UG: B.B.A/ B.M.S in Management, Any Graduate PG: Any Postgraduate Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Business Operations Sales OperationsData AnalyticsSalesforce CRMSales AnalyticsBusiness Analysis

Job description Job Purpose - Customer Success is the person in charge of managing a company's relationships with its customers who are assigned to them, while taking care of mining and new business clients in the same. They are in charge of building long-term relationships with customers personnel and generally stay with customers for the length of their relationship with the company. The goal is to keep clients or accounts, increase revenue and ensure the highest CSAT. Experience - (Preference in Banking sector) Job Responsibilities : - Develops and maintains long-term relationships with accounts. - Generate revenue among client accounts, including upselling and cross-selling and new business. - Operates as the single point of contact for assigned customers. - Makes sure clients receive requested products and services in a timely fashion. - Communicates client needs to Decimal. - Gets involved in analysis of the requirements and coordinate internally with different internal stakeholders. - Forecasts and tracks client account metrics - Manage projects via delivery leads/PMs within client relationships, working to carry out client goals while meeting company goals. - Identifies opportunities to grow business with existing clients - Coordinate with other Channels, (Delivery, Platform, Support) working on the same account to ensure consistent service - Service multiple clients concurrently, always meeting deadlines. - Coordinates for Prepare Requirement Document - Achieve high Customer Satisfaction (CSAT) Role: Customer Success Manager Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate PG: Any Postgraduate Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer Success Cross SellingUp SellingKey Account ManagementClient Relationship management

Job description Designation Assistant / Deputy Manager (Dispatch Role) Department- Supply Chain Location: Ghaziabad Factory, B-1, B-2/III, Industrial Area, Ghaziabad. CTC Budget - 8 to 9 LPA Lead - Dispatch and Logistics Management Function: Operations Experience: 4 to 5 Yrs Purpose of the job Executive - Dispatch shall be responsible for moving incoming finished goods to CDO as per established norms, generating and fulfilling Pls, and for loading goods onto trucks as per customer requirements and SOPs. Tracking important performance metrics and ensuring proper documentation and data entry at every step of the process shall also be critical to the role holder. Key Responsibilities Stock Management Carry out inspection of items received from production as per the posting slip supplied (quantity, batch number etc.) Ensure proper storage of materials post receiving as per internal norms and SOPs Ensure proper upkeep and cleanliness of the store as per product requirements and statutory norms Conduct pick list fulfilment in a timely and accurate manner Supervise the functioning of blue-collar operators on adherence to norms and internal guidelines PI Generation Ensure accuracy in and adherence to timelines w.r.t generation of purchase indents Liaise with user teams in accounts and other departments for validation Loading Supervise loading operations of finished goods onto containers as per work order or bill of lading, while adhering to specific requirements of each product Observe and direct loading of conveyance to determine conformance to loading patterns and to prevent shifting or damage to materials or products during transit Prepare and analyze last day reports of finished goods movement from plants Track and report performance data w.r.t. truck placement, truck utilization, lead time adherence, shortage / damages Index, load capacity utilization etc. MIS and Stock Audits Update the company MIS on an ongoing basis, prepare reports as and when required Conduct monthly stock audits to ensure that inventories are managed with accuracy Graduate in a relevant field with 3-5 years of experience in dispatch Experience Exposure to Order Management, Upkeep of Stores, Loading/Unloading, Packing and stacking norms, purchase indents etc. Experience in Pl generation and/or pick list fulfilment Knowledge of day to day documentation in dispatch, export protocols etc. Experience in data keeping, stock audits, reporting and software use Experience supervising operators in the dispatch function is desirable Education Behavioural Competencies Analytical Ability Continuous Improvement Execution Excellence Conflict Management Stakeholder Management Technical Competencies Stock Management Order Management Dispatch Planning PI generation and fulfilment Loading Norms MS Excel, SAP, MIS etc. Personal Attributes Integrity & Ethics Attention to Detail Interpersonal Skills Problem Solving Self Motivated Collaborative Adaptive Creative Role: Dispatch Executive / Officer Industry Type: Pharmaceutical & Life Sciences Department: Procurement & Supply Chain Employment Type: Full Time, Permanent Role Category: SCM & Logistics Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills Stock ManagementPI generationMISStock Audits SAP

Job description JLL empowers you to shape a brighter way . Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Title: Facility Executive - Soft Services About JLL: JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether youve got deep experience in commercial real estate, skilled trades or technology, or youre looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Role Overview: As a Facility Executive - Soft Services at JLL, you will be responsible for overseeing and managing the day-to-day soft services operations, ensuring smooth functioning of the facility, and maintaining high standards of service delivery for our clients. Key Responsibilities: Administrative Management: Oversee day-to-day administration, including generating reports and managing stock trackers Assist the Facility Manager (FM) and Assistant Facility Manager (AFM) in managing administrative functions, security issues, and facility services Develop and implement procedures to ensure simplification, accuracy, and reliability of FM work methods Supply Chain and Inventory Management: Ensure adequate supply of consumables/materials for proper service operation Enter into supply and service contracts as approved by the client Maintain appropriate stock levels and escalate issues to ensure availability Front Desk and Event Management: Oversee front desk activities and serve as the primary point of contact for reception area concerns Coordinate client event itineraries and F&B arrangements Foster teamwork and efficiency in caf operations during busy periods Financial Management: Maintain appropriate levels of petty cash to support FM operations Process vendor invoices in alignment with Amazon finance processes Conduct statutory compliance checks on all vendor invoices Quality Control and Performance Management: Routinely inspect all services to ensure performance measures are maintained Set targets to achieve maximum team performance Develop policies and procedures for reception-related functions Facility Oversight: Conduct daily walk-arounds of the facility Provide after-hours facility assistance as needed Operational Risk Management: Update and implement Emergency Response plans, including conducting drills Manage operational audits and compliance Escalate incidents and problems as necessary Performance Objectives: Meet or exceed best practices in service provision through contracts Establish and adhere to policies, procedures, and compliance deadlines as advised by the Operations Manager Effectively manage the team to ensure high-quality service delivery Qualifications and Skills: Bachelors degree in Facility Management, Business Administration, or related field Proven experience in facilities management, with a focus on soft services Strong leadership and team management skills Excellent communication and interpersonal abilities Proficiency in MS Office and facilities management software Analytical and problem-solving skills Knowledge of health and safety regulations and best practices in facility management Ability to work flexibly, including after-hours when required At JLL, we offer competitive compensation, comprehensive benefits, and opportunities for professional growth within a dynamic organi

Job description Key Responsibilities: - Supervise and mentor a team of customer service representatives. - Provide coaching and training to enhance the team's performance and customer service skills. - Set clear performance goals and conduct regular performance evaluations. - Handle escalated customer complaints and concerns, ensuring swift and satisfactory resolutions. - Monitor customer service interactions to ensure quality and adherence to company policies. - Identify areas for process improvement within the customer service department and recommend solutions. - Collaborate with cross-functional teams to implement enhancements that optimize the customer experience. - Analyze customer feedback and data to identify trends and areas for improvement. - Utilize customer feedback to make data-driven decisions and improvements in service quality. - Maintain effective communication with other departments to ensure a seamless customer experience. - Prepare and present reports on customer service performance to senior management. Qualifications : - Bachelor's degree in automobile, mechanical, or a related field (preferred). - Master's degree in business, management or related or a related field (preferred). - Proven experience in customer service or a related role, with at least [X] years in a leadership or supervisory capacity. - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Analytical mindset with the ability to use data to drive decisions. - Proficiency in CRM software and customer service tools. - Commitment to delivering exceptional customer experiences. Role: Customer Service Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success, Service & Operations - Other Education UG: B.B.A/ B.M.S in Management, Any Graduate PG: Any Postgraduate Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer Service Customer SupportCustomer ExperienceCustomer careCustomer service

Job description Responsibilities:. Client management: - Act as the primary point of contact for corporate clients' HR and wellness teams. - Build and maintain strong relationships to ensure client satisfaction and continued engagement with Zyla's health and wellness programs. - Employee engagement strategy. - Design and implement tailored engagement strategies to drive adoption of Zyla's health services by employees. - Coordinate with internal and external stakeholders/agencies to timely execute the planned activities. - Stick to budgets for all planned activities. - Campaign management and communication. - Get the communication designed from the Brand team as per the plans for employee awareness across multiple channels (email, in-app notifications, social media, posters, etc) and share it with the respective HR/Wellness team SPOCs. - Ensure the communication for awareness, registration, participation, etc is communicated to all the respective employees through all the channels. - Coordinate regularly with key stakeholders to ensure high visibility of our communication. - Ensure all the engagement elements like decks, presentations, brand assets, etc are designed in high-quality as per Zyla's brand guidelines and the content in these decks/presentations are approved by the expert team. - Data-driven insights and reporting. - Monitor engagement metrics and track participation trends to identify areas of improvement. - Share insights and regular reports with clients to highlight program success, employee health outcomes and engagement ROI. Qualifications:. - Minimum of 3 years of relevant B2B client servicing experience. - Proven expertise in strategic account management and client success initiatives. - Strong verbal and written communications skills. - Event management experienceend to end. - Strong analytical skills with a focus on driving actionable insights (hands on knowledge advanced Excel must). Role: Customer Success Manager Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate PG: Any Postgraduate Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Corporate Engagement Client ManagementB2B ClientClient ServicingClient Services

Job description Role Overview:The Legal Head will be responsible to handle complex legal challenges e.g. Cross border transactions, new business /product launches etc., along with handling our banking/lending contracts, vendor contracting, litigations, and compliances. Roles and Responsibilities :1. Legal Strategy and Compliance: Develop and implement the company's legal strategy, ensuring alignment with business objectives and compliance with applicable laws, regulations, and industry standards. 2. Corporate Governance: Provide guidance and support to the board of directors on corporate governance matters, including board meetings, resolutions, and regulatory filings. 3. Contract Management: Review, draft, negotiate, and advise on a wide range of contracts, agreements, and legal documents, including commercial contracts, vendor agreements, partnerships, and licensing agreements. 4. Reporting and Documentation: Prepare and present regular reports on program status, financial performance, and key metrics. 5. Litigation and Dispute Resolution: Work closely with external legal counsel when necessary, ensuring efficient and cost effective representation.6. Stakeholder Management: Ensure transparent and effective communication with all stakeholders. Preferred Skills: Bachelor's degree in Law (LLB) from an institution of repute. An additional Master's degree or specialization in a related field is a plus. Proven track record of managing complex financial programs and projects. Post qualification experience of 10 - 15 years, including a similar leadership role within an e -commerce organization. Proven experience in handling complex legal challenges such as cross border transactions, new business/product launches, and complex contracts. Exposure to fundraising, IPOs, M&A, mergers, or demergers of companies Ability to independently work with business leaders and advise them, demonstrating relevant negotiation and leadership skills Experience in managing areas related to banking/lending contracts, vendor contracting, litigation, and compliance. Role: Chief Legal Officer (CLO) Industry Type: Banking Department: Legal & Regulatory Employment Type: Full Time, Permanent Role Category: Legal Operations Education UG: Any Graduate, LLB in Law PG: Any Postgraduate Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Regulatory Compliance LLBLegal HeadLitigationContract Management

Job description Senior technical resource may serve as technical advisor for team Provides specialized technical input to studies and design for staff's specific area of expertise. Develops study and design procedures to facilitate high quality cost effective work by others. Participates in interdisciplinary review of project deliverables. Develops construction cost estimates and estimates of technical efforts for projects. Uses expertise in all steps of completing discipline component of PS&E package. Performs quality control review of design calculations or drawings. Prepares technical specification sections. Provides input to the development of engineering budget and schedule to meet requirements.QualificationsMust have Bachelor's in Civil Engineering.Additional InformationAbout AECOMAECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options,well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan.AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com.What makes AECOM a great place to workYou will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, youll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career youve always envisioned. Here, youll find a welcoming workplace built on respect, collaboration and community - where you have the freedom to grow in a world of opportunity.As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. Role: Customer Success Associate Industry Type: Industrial Equipment / Machinery (Construction Equipment) Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills project managementprogram managementdelivery managementsaasagile vendor managementteam managementstrategic sourcingbusiness analysisbusiness developmentpresalesaccount managementproduct managementaws

Job description Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together Primary Responsibilities Design and develop Linux infrastructure and also Help tune performance and ensure high availability of infrastructure Ability to build and monitor services on production servers Create and configure CI pipeline supporting Continuous Delivery Create and configure Configuration Management Using Ansible Administer Windows and Linux Servers including configuration, patching and ensure overall server health Analyze all aspects of existing application infrastructure and recommend modifications that will enhance application reliability, availability and scalability Performance analysis using APM and other monitoring tools to identify system performance issues and bottlenecks Work with log aggregation tools like Splunk and ELK Analyze dump files and error codes Provide Root Cause Analysis, Troubleshoot, research and analyse complex problems Provide Support in for Continuous Integration and Continuous Delivery Candidate will be involved in solving moderately complex problems and/or conduct moderately complex analysis Candidate will identify / quantify scope and impact of business changes on systems Participate in on - call rotation maintaining application availability Other responsibilities as determined necessary Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Undergraduate degree or equivalent experience 3+ years of experience supporting, configuring and engineering applications 3+ years of Experience with app and web server configuration and maintenance (JBoss, WebSphere, Apache Tomcat) 2+ years of Linux / UNIX System Administration experience Hands-on experience with Ansible and Chef for configuration management Expertise in identifying and mitigating infrastructure security vulnerabilities Experience troubleshooting complex infrastructure problems in an enterprise environment Ability to communicate analysis including trends and opportunities to improve service availability Tools / tech expertise: Linux Admin/ Windows Admin Middleware AdminJBoss CI / CDGitHub Actions, Jenkins and Ansible MonitoringSplunk / Dynatrace / New Relic At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. Role: Head - Engineering Industry Type: Retail Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Catego

Job description Primary Responsibilities Working with Software Engineering teams; evaluate system specifications, provision and support delivery of application infrastructure Define and drive Azure Architecture decisions to ensure the stability, reliability and availability of applications and services Create and maintain IAC using Terraform & Configuration Management using Ansible / Chef Create and configure CI pipeline supporting Continuous Delivery Implement and document agreed upon standards to support auto-scaling infrastructure Administer Windows and Linux Servers including configuration, patching and ensure overall server health Analyze all aspects of existing application infrastructure and recommend modifications that will enhance application reliability, availability and scalability Engage in capacity planning and demand forecasting; software performance analysis and system tuning Performance analysis using APM and other monitoring tools to identify system performance issues and bottlenecks Work with log aggregation tools like Splunk Other responsibilities as determined necessary Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so Required Qualifications Undergraduate degree or equivalent experience 12+ years of hands-on experience with Azure/Public Cloud ecosystem, infrastructure automation and monitoring tools Experience in migrating and transforming existing systems to the cloud using Azure tools and best practices Practical experience with AKS, Envoy, Nginx, Helm, API gateway, Service Mesh Knowledge of Programming with Python / PowerShell or Java Knowledge of Terraform for cross-platform cloud provisioning Tools / tech expertise: Docker, K8S, Helm GitHub Actions, Jenkins Terraform Azure IaaS (Compute, storage & network) PaaS (FD, App Service, AGW, APIM, AKS, SQL, Redis, EventHub, App Insight, Log Analytics, etc.) Expertise in identifying and mitigating infrastructure security vulnerabilities Expertise in managing cost optimized infrastructure setups Expertise in setting monitors, triggers, alerts and managing the infra setup on highest availability and reliability standards Specialization in Azure Kubernetes Service (AKS) for container orchestration Proficiency in Azure DevOps or GitHub and know how to use them for continuous integration, continuous delivery, pipelines, and Git version control Proven solid skills in Azure networking, such as configuring virtual networks, firewalls, load balancers, and VPNs Proven problem-solving and analytical skills to handle complex challenges and issues Proven team player attitude and willingness to collaborate with others Proven solid analytical problem solving and looking beyond whats obvious Preferred Qualifications Professional certifications with Azure Any relevant industry certifications Experience in supporting cloud migration in Azure Scripting experience (Bash, Ruby, Python etc.) APM experience with Splunk, New Relic, Dynatrace Role: DevOps - Other Industry Type: Retail Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: DevOps Education UG: Any Graduate PG: Any Postgraduate Key Skills Skills highlighted with ‘‘ are preferred keyskills microsoft azure public cloudkubernetespythonjavalinuxjenkinsterraformSplunkdocker