Job description Are you passionate about mobile apps? As a Solutions Engineer for Content Apps and Partner Engagement (CAPE) team, you will develop world class technical solutions to enable developers, distribute their apps and games within the Amazon Appstore, and grow their businesses. As a Solutions Engineer, you will work with third party developers to analyze and resolve issues with application development for general Android, Amazon mobile SDKs and APIs, as well as Amazon Fire devices. You will be interacting with both external developers and internal teams via a number of communication channels to drive solutions that meet developer needs. If you have a passion for the app space, a solid understanding of the technologies involved, and a strong ability to communicate clearly and advocate for mobile app developers, this role is for you. - Escalation level debugging and troubleshooting for app developers - Analyzing, solving, and creating solutions for developers - Developing documentation and other materials to support developers - Act as a subject matter expert for Amazon mobile APIs and Services, as well as Amazon Devices - Driving projects to improve the Amazon developer experience - Provide engineering support of our incoming tickets, including extensive troubleshooting and debugging, with responsibilities covering multiple product lines. - Work on maintenance of coding projects, primarily in Perl or shell scripts, web technologies, and Java based projects. - Read and understand complex application code and make code fixes to resolve support issues - Develop tools to aid operations and maintenance. - Ownership of one or more Digital products or components. - Customer notification and workflow co-ordination and follow-up to maintain service level agreements. - Work with engineering team for handing-off or taking over active support issues and to create a team specific knowledge base and skill set. A day in the life The SE team currently has four key responsibilities: 1) Ongoing Steady State Support across partners, 2) Feature Integration and New App Launch Support, 3) Operational Excellence to improve time-to-resolution and reporting on tactical support and 4) Tier-2 support for un-managed partner apps and drive issues to closure working with internal product teams to assist in resolution as needed. About the team CAPE Developer Support & Engineering (DSE) team manages technical support for customer and partner issues and app feature integrations on Managed Video Partner apps (SPARQ based partner segmentation in US/CA & International countries) - Bachelors degree in computer science or equivalent - 1+ years of technical support experience - 1+ years of software development with object oriented language experience - Proven track record in working on enterprise level large scale n-tier applications - Development Experience in C/Java or open source based technologies. Understanding of XML/SOAP, web services, web application development, and industry-standard commerce systems. - Demonstrated experience in Perl or shell scripts, a sound understanding of web technologies. - Detailed knowledge of the UNIX/Linux operating system and tools - Proven ability to troubleshoot and identify the root cause of issues in complex Enterprise Level applications. - Demonstrated skill and passion for problem solving and operational excellence. read more Key Skills UnixLinuxCodingXMLDebuggingWorkflowPerlOpen sourceTechnical supportAndroid
Posted 2 hours ago
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Job description Role & responsibilities We are hiring for Command Centre and Data Entry Job Preferred candidate profile - Graduates - Excellent communication skills Venue: IT4 Building, NESCO Center, 11th Floor, North Wing, Goregaon, Mumbai, Maharashtra 400063 read more Key Skills Skills highlighted with ‘‘ are preferred keyskills Customer CareData Entry Communication SkillsEmail SupportCustomer SupportCustomer ServiceExcelNon Voice ProcessBack OfficeBack Office OperationsNon Voice
Posted 5 hours ago
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Job description We are looking for a detail-oriented and reliable individual to join our team as a Data Entry & Legal Support Specialist. This role will require a high level of accuracy and the ability to follow detailed instructions carefully. The successful candidate will be responsible for performing various tasks related to data entry, and reviewing legal subpoenas for case information accuracy to be sent out for service. Key Responsibilities: Accurately input and update data into our proprietary systems with high attention to detail. Review case information and ensure proper formatting, content, and compliance with client and legal standards. o Review, verify, and ensure the accuracy of legal documents before sending them out for service. Follow clear, step-by-step instructions to prepare legal documents and input data. Communicate effectively with the team to ensure all required tasks are completed in a timely manner. Maintain confidentiality and handle sensitive information with discretion. Qualifications: Strong attention to detail and excellent organizational skills. Ability to follow instructions meticulously and ensure accuracy in all tasks. Previous experience in data entry or legal documentation is a plus, but not required. Comfortable working in a fast-paced environment with tight deadlines. Excellent written and verbal communication skills in the English Language Must be able to comprehend instructions and legal terminology. If you are a proactive individual who takes pride in accuracy and following instructions to the letter, this is the role for you. Join our team and play a vital role in supporting legal processes and ensuring proper document management. Role: Legal Documentation / Research Industry Type: IT Services & Consulting Department: Legal & Regulatory Employment Type: Full Time, Permanent Role Category: Legal Operations Education UG: Any Graduate PG: Any Postgraduate Doctorate: Doctorate Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Legal Legal Documentationlegal terminologycompliancelegal processesData Entry
Posted 1 day ago
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Typically responds within 2 days
Job description Tech Mahindra Limited is hiring Customer Service Representatives for US, UK, and Australian Telecom processes. We're looking for freshers and experienced candidates who are passionate about delivering exceptional customer service. Key Responsibilities: - Provide excellent customer service to clients across different time zones - Resolve customer queries effectively and efficiently - Demonstrate strong communication and interpersonal skills Location: Mumbai Eligibility: - Graduate/Undergraduate degree - Freshers with excellent communication skills can apply (no prior experience required) - Candidates with 0-6 months of international voice process experience are also welcome to apply Selection Process: - HR Interview - VNA (Voice and Accent) Assessment - Ops Interview Compensation: - For Experienced Candidates: Up to 5.5 LPA (depending on your last CTC and performance in the interview and process) - For Freshers: - US Process: CTC up to 3.35 LPA - UK Process: CTC up to 2.9 LPA Shift Requirements: - Candidates should be comfortable working rotational shifts Perks and Benefits: - Both-way cab facility (for addresses within designated boundaries) - Quick onboarding process - Competitive benefits package - Opportunities for growth and career development - Dynamic work environment Apply now: amisharavi.padelkar@techmahindra Contact : 9619824774 Role: Voice / Blended - Other Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills Fluent EnglishBpo VoiceVoice ProcessInternational Voice ProcessInternational BPO
Posted 1 day ago
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Job description Job Description - Legal Counsel Responsibilities: As a Legal Counsel your responsibilities will include: Providing Legal Advice: Corresponding and explaining other department people about complex legal matters. Supporting internal employees in complex legal problems and issues read more Key Skills Skills highlighted with ‘‘ are preferred keyskills Litigation Management NegotiationLegal DocumentationCourt CasesLegal NoticesLegal OperationsLegal ManagementCoordination SkillsLiaising
Posted 1 day ago
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Job description Reporting to Marketing Manager. Science graduate, Diploma in Electrical\ Electronics with 3 years experience in industrial marketing. Responsible for marketing of passive fire protection system including Safety paint, barriers, Fire barriers, doors etc. through presentations to consultants\ utilities, EPC contractors, Infra projects. Must have good command over English local language essential , multilingual will be preferred. Minimum travel 15 days per month. Permanent vacancy with expected association of five years. Minimum age 25 years. Role: Sales Support & Operations - Other Industry Type: Electrical Equipment Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Sales Support & Operations Education UG: B.Tech/B.E. in Electronics/Telecommunication, Electrical, Diploma in Electrical Key Skills Skills highlighted with ‘‘ are preferred keyskills Salessafety paintfire barriersSafety paint barriersPassive Fire Protection Sales PresentationsSales Planning
Posted 1 day ago
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Typically responds within 2 days
Job description About the role: We are looking for an organized, efficient Sales Support Specialist to be responsible for administrative duties and assisting the sales department in gaining and keeping customers. The Sales Support Specialists responsibilities include tracking sales leads, coordinating quotes with sales packs, providing customer service, and managing customer accounts. The Sales Support Specialist is also responsible for monitoring sales and the performance of the sales team, as well as recording sales data. To be successful Sales Support Specialist, you should have good time management and organizational skills. You should also demonstrate excellent interpersonal, communication, and customer service skills. What you will be doing: Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their order status. Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department. Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports. Recording sales trends and liaising with account managers to develop sales strategies. Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction. Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems. Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system. Handling administrative duties for the company and its executives and management teams. Scheduling customer meetings and conferences. Reporting any unusual activity to your supervisors. What you need for this position: A High School Diploma or equivalent. A Bachelors or Associates degree in Marketing, Business, or a related field may be advantageous. Experience in administration and high-volume office work may be advantageous. Strong analytical, organizational, and time management skills. Excellent team working, motivational, interpersonal, communication, and customer service skills. The ability to multitask and quickly switch your focus. We are seeking a Sales Support Specialist. Role: Customer Success Associate Industry Type: IT Services & Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate PG: Any Postgraduate Key Skills AdministrationTime managementAnalyticalCustomer supportSchedulingCustomer serviceTroubleshootingMonitoringSales supportData entry
Posted 1 day ago
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Typically responds within 2 days
Job description * Requirement- IDFC Cross Sales Voice Process Need - Average Communication Salary upto - 20k Freshers can apply Min qualification- HSC * Work Location: Reliable Tech Park, Airoli, Navi Mumbai, Maharashtra- 400708 * Rounds of Interviews:- HR round Operations round * How to Apply:- To schedule your interview Call or send your CV through WhatsApp (number mentioned below) Contact Person :- HR Priyanka Mob No:- 7875990932 Role: Customer Retention - Voice / Blended Industry Type: BPM / BPO Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Voice / Blended Education UG: Graduation Not Required Key Skills Skills highlighted with ‘‘ are preferred keyskills TelesalesCross SalesOutbound ProcessSales ProcessCasa Sales BPOCustomer ServiceCredit Card SalesCallingPersonal LoansVoice ProcessVoice SupportCredit CardsOutbound CallingLoan SalesCasaBpo VoiceSales SupportTelecallingDomestic BPOCustomer CareVoice
Posted 1 day ago
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Job description Job Role: Professional Services Consultant (BNG/BRAS) Location: Delhi NCR (Hybrid) Experience: 8+ Years Key Skills: BNG (Broadband Network Gateway) deployment experience preferred Subscriber Management Juniper / Junos BRAS / CGNAT Responsibilities: Individual Contributor role for major network deployments and migrations. Lead technical workshops with customers, partners, and sales teams. Design and deliver high/low-level network solutions and migration plans. Support early-stage network deployments and integration. Act as project lead for large-scale implementations, coordinating delivery teams. Provide training and knowledge transfer to partners/customers. Collaborate with customer teams on testing, planning, and issue resolution. Ensure best practices in design, validation, and operations handover. Lead projects focused on Juniper MX Series (Junos Subscriber Management, IPSec, CGNAT). Work directly with service provider networks to troubleshoot and resolve complex issues. Role: Hardware and Networks - Other Industry Type: IT Services & Consulting Department: Engineering - Hardware & Networks Employment Type: Full Time, Permanent Role Category: Hardware and Networks - Other Education UG: Any Graduate Key Skills Skills highlighted with ‘‘ are preferred keyskills BNG Broadband Network GatewayCGNATSubscriber ManagementBroadband Remote Access ServerBras
Posted 1 day ago
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Typically responds within 2 days
Job description This role is in the People Technology Solution Specialists team which is part of the HR Operations organization (Integrated People Services) of Philips and is responsible for the delivery of high quality, timely, cost effective, common and standardized people services to the business. A team of about 325 HR professionals is delivering HR Services to Philips employees and managers at all stages of the career cycle. Most of our HR Operations employees are employed in one of our 3 regional shared service centers across the world. You will report to the Team Lead Solution Specialists Your role: Provide administrative services in scope of the global HR Information Systems (HRIS) domain focusing on Core HR processes (eg Hires/Transfers Basic Employee data) Monitor/analyze data flows between key HR systems Participates in continuous improvement (change) projects/ testing activities Support new releases of HR Solutions Work according to defined standards and policies You are right fit Qualified degree in HR field or other fields from a reputed university and a Min 4+ Years of experience with Business process configuration functional level experience in Workday HCM is must Strong customer orientation and an excellent team player Analytical and problems solving skills Affinity with HR IT systems Strong interpersonal skills and high level of verbal and written communication Change agent with good facilitating and project management skills, with a can-do mentality Advanced knowledge of key MS Office applications (Excel, PowerPoint) Good cultural awareness and ability to work with individuals from different cultural backgrounds Role: Software Development - Other Industry Type: Medical Services / Hospital Department: Engineering - Software & QA Employment Type: Full Time, Permanent Role Category: Software Development Education UG: Any Graduate PG: Any Postgraduate Key Skills Business processAdministrationHRISAnalyticalManager TechnologyHealthcareHRTechnology solutionsMS OfficeContinuous improvement
Posted 1 day ago
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Typically responds within 2 days