Job description Job Title Assistant Manager - Facility Job Description Summary RESPONSIBILITIES The Assistant Facility Manager reports to the APAC IFM Account Lead. The position is responsible for the management and operations of all the client s facilities portfolio in India. ESSENTIAL DUTIES AND KEY REPSONSIBILITIES: Understanding the contract terms and conditions and customer expectations at a detailed level and taking ownership for outcomes. Ensures that facility services are provided in compliance with the MSA and the level of quality meets or exceeds designated KPI values. Responsible to provide a safe and comfortable working environment for all occupants and maintaining well-organized facility operations / maintenance programs focused on preserving and enhancing the value of the facility Ensure compliance with in-country legislation in terms of statutory maintenance, health, safety and environmental Management To initiate, direct, monitor and control daily performance of operations, maintenance and facility team members and ensure that all activities are performed Deliver the planned preventive maintenance and ensure all work orders and assignments are completed Inspect the facilities on an on-going basis to determine the efficiency and effectiveness of all facility personnel and level of service provide. Manage delegated IFM (hard soft services) and engineering staff members and sub-contractors to ensure services are delivered in accordance to service level agreements and in support of the regional engineering team Manage all changes within the critical environment and ensure proper documentation, notification period and approvals are obtained from stakeholders. Focus must be on continuity of system reliability and risk mitigation. Take ownership for any incident and ensure prompt escalation and undertake a command and control capacity working with peers, direct reports and subcontractors to steer the incident to closure. Responsible for keeping the ME asset data base and documentation up to date Responsible for condition survey s (as needed) and populating the forward maintenance data base Undertake induction and orientation at assigned portfolio to enable effective support and compliance to client s processes and policies Submit / update regular operational reporting for each building in the Singapore portfolio Position may require travelling within India between locations Assist and facilitate to address Facility related concerns arising from audits; internal, external and insurance related. Requirements Minimum Degree in Facility/ Property Management, Building Services or its equivalent. Capability to manage a commercial portfolio with 3 to 5 years experience will be highly preferred Possessing the experiences in both Hard and Soft Services Management Possessing good communication skills, both written and verbal Possessing sound leadership capabilities Experienced in managing multiple service line contactors Achieve service deliveries meeting time, quality, and budget agreements Knowledge and experience working with ISO standards will be an added advantage. INCO: Cushman Wakefield Role: Facility Manager Industry Type: Real Estate Department: Administration & Facilities Employment Type: Full Time, Permanent Role Category: Facility Management Education UG: Any Graduate PG: Any Postgraduate Key Skills Service levelISOComplianceDatabaseProperty managementManagementOperationsFacility operationsPreventive maintenanceRisk mitigation
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Job description JOB DESCRIPTION Calling all originals: At Levi Strauss Co., you can be yourself and be part of something bigger. We re a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit and your future. Summary of the role: The Analyst - Travel and Expense will manage the card and expense reporting administration for Concur and the global Bank of America Merrill Lynch card programs. Administration includes business expense and corp card processing across multiple countries. About the role: Respond to Concur and cardholder inquiry escalations related to expense report processing, application status, terminations, past due remedies, and other general program questions. Oversee and manage travel and purchasing card remittance processes in Concur, SAP and the Bank of America Merrill Lynch Gram system. Perform reporting analysis and tracking: Distribute monthly/quarterly reports via Gram and Concur Intelligence to improve management spend visibility. Monitor and report program performance. Develop and deliver training programs to provide easy-to-use expense reporting, travel and purchasing card programs. Drive continuous service improvement. Identify and implement best practices in expense reporting and corporate card programs. About you: 5+ year experience in corporate card and expense report administration. Knowledge of credit card operations, Concur, SAP, and the Bank of America Merrill Lynch Gram systems highly preferred. Strong research, business process analysis, and problem solving skills. Excellent communication, presentation and interpersonal skills are required to communicate effectively across all levels of the organization including key stakeholders and suppliers. Comfortable with spreadsheets and excellent knowledge of Office products. Benefits We put a lot of thought into our programs to provide you with a benefits package that matters. Whether it is for medical care, taking time off, improving your health or planning for retirement, weve got you covered. Heres a small snapshot: Complimentary preventive health check-up for you your spouse OPD coverage Best in class leave plan including paternity family care leaves Counselling sessions to prioritize mental well-being Exclusive discount vouchers on Levi s products To ensure that our products and culture continue to incorporate everyones perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. LOCATION IND, GBS Office Bengaluru FULL TIME/PART TIME Full time Current LSCo Employees, apply via your Workday account. Role: Operations - Other Industry Type: Textile & Apparel Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills Selection processInterpersonal skillsPurchaseSAPSenior AnalystBankingCorporateBusiness process analysisManagementCounselling
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Job description We re looking for a sharp, data-driven Analyst to join the Founder s Office. This role sits at the intersection of product, growth, and operations helping us decode data, uncover insights, and drive smarter decisions across the board. What we re looking for: Strong analytical skills with the ability to work across diverse datasets (product usage, marketing funnels, sales pipelines, operational metrics). Proficient in tools like Excel, Zoho Analytics, BI dashboards, and Salesforce. Able to translate data into actionable insights and strategic recommendations for business owners. Understands how different functions interact e.g., how product changes affect sales or how marketing campaigns tie back to user behavior. Tech background with a solid grasp of how digital systems and processes work. Excellent communication skills both in presenting data and collaborating across functions. Role: Business Analyst Industry Type: Internet Department: Data Science & Analytics Employment Type: Full Time, Permanent Role Category: Business Intelligence & Analytics Education UG: Any Graduate PG: Any Postgraduate Key Skills Analytical skillsUsageSalesExcelBusiness AnalystSenior AnalystMarketing campaignsOperationsAnalyticsSalesforce
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Job description tabindex="0"> JOB DESCRIPTION Job Attributes + Job ID 25611391 Req ID IND00026 Job Type Full Time Job Location Bengaluru, KarnatakaIN Supervisor Are you positive, motivated , and ready to learn in a fast-paced call center environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At Results CX , we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be. The Supervisor provides w orld-class support to the c all c enter a gents and our clients , customers, as well as consistently driving to exceed performance targets. In this role , you will support and develop Results CX Associates by providing and delivering a b est- i n- c lass level of coaching in areas of call center performance, customer service, technology, and professional development. We expect greater of ourselves... What s Your Greater? Come find it at ResultsCX Call Center Heathcare - Member/Provider Services Voice/inbound call experience a MUST Rotational schedule - including overnights Onsite work In this role you will: Directly manage team of 10 or more agents, including the provision of significant input on hiring, appropriate discipline, discharge, and insuring accuracy of inputs regarding payroll documentation Identify, Prioritize and Coach agent development areas Document account resolutions, issues, and general notes. Assist agents with functionality and basic troubleshooting of product or account issues for the customers Maintain target levels of performance required by the client Maintain up-to-date level of product and procedural knowledge by being attentive to and acting upon information advised in email updates, team meetings, trainings and other briefings. Provide appropriate motivational techniques to promote team building and to increase team and Call Center morale. Help maintain a good team and working environment Multitask, listen, input data, probes, and proves solutions to the agents. Ensure that all Agent reference materials are up to date. Undertake duties of a general nature or additional tasks as business requires from time to time Conduct mandatory phone call monitoring and desk-side coaching to ensure that all agents are providing the levels of customer service that is required. Ensure that agents have working equipment and all items needed to do their job We are looking for someone who has: Consistent attendance and punctuality. Strong English communication skills written and verbal. Previous experience in a similar role in the BPO industry Experience as a Mentor. Ability to exceed KPI s. Proficient knowledge of inbound contact center environment. Excellent phone skills, customer service skills, analytical and troubleshooting expertise. Solid verbal and written communication skills. The Ability to multi-task, handle escalated calls and upset customers in a professional and courteous manner. A flexible schedule. Analytical and troubleshooting expertise. Ability to develop and motivate a team. Superb listening, probing, negotiation and de-escalation skills About ResultsCX Role: Customer Success Associate Industry Type: Management Consulting Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Customer Success Education UG: Any Graduate PG: Any Postgraduate Key Skills BPOSupervisorPayrollCall monitoringAnalyticalCustomer serviceCustomer experienceTroubleshootingAnalyticsTeam building
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Job description Job Title Assistant Manager - Facility Job Description Summary Job Description RESPONSIBILITIES The Assistant Facility Manager reports to the APAC IFM Account Lead. The position is responsible for the management and operations of all the client s facilities portfolio in India. ESSENTIAL DUTIES AND KEY REPSONSIBILITIES: INCO: Cushman Wakefield read more Key Skills Service levelISOComplianceDatabaseProperty managementManagementOperationsFacility operationsPreventive maintenanceRisk mitigation
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Job description About Lowe s Lowe s Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. About Team This team will provide employment and labor compliance support and advice pertaining to Lowe s business operations and employees in India. Job Summary: Advise HR, business leaders, and internal stakeholders on a wide range of employment matters, including hiring, separation, employee relations matter, workplace policies, and compensation. Roles Responsibilities: Core Responsibilities: This position will provide employment and labor compliance support and advice pertaining to Lowe s business operations and employees in India. The job holder will, amongst other things, be responsible for the following: Advise HR, business leaders, and internal stakeholders on a wide range of employment matters, including hiring, separation, employee relations matter, workplace policies, and compensation. Draft, review, and update employment contracts, HR policies, handbooks, and other employee-related documentation Responsible for labour related compliances and responding to queries/notices with labour/regulatory authorities on behalf of the Company Advice Employee Relations related to interviews/investigations and provide necessary and timely counsel Monitoring third party vendor audits on labor compliances and formulating risk mitigation strategy for the organization Design and deliver training to HR and business teams on employment law developments and best practices Collaborate with global employment counsel to ensure consistency and alignment with international practices and corporate policies Manage and coordinate with external counsel on employment litigation, labor inspections, and regulatory matters Monitor and interpret changes in employment laws and regulations and advise on potential impact Years of Experience: Approximately 6 to 8 years post qualification experience specifically as an employment counsel/ advisor - working at a law firm or within the legal department of a multi-national company Education Qualification Certifications (optional) Required Minimum Qualifications : LLB or LLM graduate Skill Set Required Primary Skills (must have) Approximately 6 to 8 years post qualification experience specifically as an employment counsel/ advisor - working at a law firm or within the legal department of a multi-national company Behavior: Initiative, flexibility, ability to adapt to different types of business functions and cultures, ability to create and build frameworks internally to ensure compliance Excellent communication and interpersonal skills, able to work independently and in groups. Exceptional integrity and work ethic High attention to detail in all assignments Ability to understand the business needs as well as communicate and summarize detailed legal analysis for the consumption by internal groups Role: Private Attorney / Lawyer Industry Type: Retail Department: Legal & Regulatory Employment Type: Full Time, Permanent Role Category: Legal & Regulatory - Other Education UG: Any Graduate PG: Any Postgraduate Key Skills CounsellorInterpersonal skillsComplianceLitigationLegalLabourHRMonitoringBusiness operationsEmployee relations
Posted 1 day ago
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Job description About Us We are a global learning platform that empowers educators to motivate learners through technology. We are used in diverse learning environments, including K-12, higher education, and corporate settings. Quizizz has organically grown to 75M monthly active users in 100+ countries. The US is a significant market for us, where 80% of the schools trust us in their classrooms. We are a high-growth, profitable SaaS company backed by leading venture investors, including Tiger Global, GSV, Nexus Venture Partners, and others. We are a small, passionate, tech-first team working on challenging problems to improve learning. Our mission is to motivate every student in the world by empowering every teacher and we thrive on building delightful product experiences by moving fast, leveraging data, and interacting with a passionate user base. About the role: We re looking for a detail-oriented, reliable Revenue Operations Analyst based in India to support our fast-growing Sales, Customer Success, and Marketing teams. This role is focused on ensuring clean data, smooth systems, and efficient day-to-day execution across GTM operations all while working U.S. hours . If you enjoy problem-solving, keeping CRM processes humming, and helping teams perform at their best, you ll be a great fit. What You Will Do... Support daily RevOps tasks like lead routing, territory changes, and account assignments Troubleshoot Salesforce issues and data gaps flagged by sales reps or managers Maintain dashboards and reports in Salesforce, Outreach, and other GTM tools Respond to internal RevOps tickets and complete requests with accuracy and speed Partner with senior team members to execute updates and test new workflows QA, clean, and enrich CRM data to ensure reporting and forecasting accuracy Support campaign attribution, sequence tracking, and funnel visibility Who you are... 1-2 years experience in Revenue/Sales Ops, Sales Support, or BizOps Experience using Salesforce (required) Exposure to tools like Outreach, HubSpot, Gong, ZoomInfo, or equivalent Strong attention to detail and responsiveness Comfort with working U.S. hours and communicating across time zones Excellent written English for async updates and Slack/email communication Bonus If You Have... Experience working with U.S.-based GTM teams Familiarity with CPQ, DocuSign workflows, or CRM automation Skills in Google Sheets/Excel or light SQL Salesforce Administrator Certification Why Join Us Work with a mission-driven edtech company improving learning worldwide Collaborate with a sharp, fast-paced RevOps team plugged into company strategy Gain exposure to high-growth SaaS operations Build your career while making a global impact Role: Operations Support - Other Industry Type: E-Learning / EdTech Department: Customer Success, Service & Operations Employment Type: Full Time, Permanent Role Category: Operations Support Education UG: Any Graduate PG: Any Postgraduate Key Skills QAAutomationOperations AnalystSalesforce AdministratorExcelSAASForecastingSales supportCRMSQL
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Job description Job description Accompany a client portfolio throughout the year. Ensure a smooth delivery of the service while being a link between the internal and the external sides. 1 . Accompany the client throughout the year - Inform the client about the certification schemes he is interested in and answer related questions - Inform the client about Ecocert certification process and tools and answer related questions - Follow up internally on client requests and on the clients certification process to ensure a good quality of service - Explain Ecocert requests to the client and provide the relevant support. Communicate some of the Ecocert requests - Refer the client or its requests to the appropriate internal resource based on its needs - Process complaints, involve the necessary resources internally and ensure follow up 2 . Proceed with renewals - Inform the client about the renewal process, required actions and associated deadlines - Issue renewal quotation if required - Issue invoice order and communicate invoice - Support to collect receivables 3 . Process changes requests - Gather and process changes requests from the clients - Communicates changes to relevant staff internally where necessary and ensure follow-up - Issue additional quotation and invoices order if necessary 4 . Audit follow up - Follow-up with the client to ensure receipt of necessary corrective action and/or evidence. - Process corrective actions/evidences or allocate internally if evaluation competence is required. Profile Education: Bachelor/Diploma in Textile Experience : Minimum 1 year experience in the textile industry Behavioural skills: - Global vision and professional judgement - Courage and decision making - Agility and Adaptability - Communication and interpersonal skills - Proactivity and creativity - Diligence - Organisation and anticipation Remuneration: As per industry standards Type of contract: Full time contract Please send your CV and cover letter Perfect match Act for a sustainable world FOLLOW THE SWALLOW ON SOCIAL NETWORKS Role: Client Retention Industry Type: Agriculture / Forestry / Fishing Department: Sales & Business Development Employment Type: Full Time, Permanent Role Category: Sales Support & Operations Education UG: Any Graduate PG: Any Postgraduate Key Skills TradeInterpersonal skillsCosmeticsCustomer relationshipClient relationshipOrganic farmingAuditing
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Job description We are seeking an experienced and dynamic Trainer to join our team and lead training initiatives for back-office processes in the UK banking domain. The ideal candidate will have over 5 years of experience in a training role, with expertise in UK banking operations, compliance, and best practices. This position will play a critical role in developing and delivering training programs to ensure operational excellence and employee growth. UK/International Banking Client Experience a MUST Or Healthcare Voice/inbound call experience a MUST Rotational schedule - including overnights Onsite work In this role you will: Training Delivery: Deliver engaging and effective training sessions on UK banking back-office processes, including but not limited to account operations, payments processing, compliance, risk management, and reconciliation. Content Development: Design, develop, and update training materials, manuals, and e-learning modules in line with industry standards and company requirements. Needs Assessment: Conduct training needs assessments to identify skill gaps and develop customized learning solutions to address those gaps. Compliance and Standards: Ensure that all training content is aligned with UK banking regulations, compliance requirements, and company policies. Performance Monitoring: Evaluate the effectiveness of training programs through assessments, feedback, and performance metrics. Provide recommendations for continuous improvement. Collaboration: Work closely with operations teams, subject matter experts, and management to ensure training programs meet business objectives. Onboarding Support: Facilitate onboarding sessions for new hires, ensuring they are equipped with the knowledge and skills needed to excel in their roles within the UK banking back office. We are looking for someone who has: o Minimum of 5+ years of experience in a trainer role, specifically within the UK banking domain. o Experience in Remediation, Complaints processing will be added advantage o Strong understanding of back-office operations, including payments, settlements, regulatory compliance, and risk management. Education: o Bachelor s degree in Business, Finance, or a related field (preferred). o Certifications in training, coaching, or banking operations are an advantage. Skills: o Excellent verbal and written communication skills. o Strong presentation and facilitation skills. o Proficiency in MS Office (Word, Excel, PowerPoint) and e-learning platforms. o Analytical mindset with the ability to translate complex processes into simplified training content. o Knowledge of UK banking regulations and compliance standards. Why join our ResultsCX team Employee Performance Incentives and Prizes Frequent Employee events, games, parties, and all-around fun in the workplace Healthcare Benefits Paid Training Opportunity to grow with ResultsCX if that s Your Greater Role: Process Trainer Industry Type: Management Consulting Department: Teaching & Training Employment Type: Full Time, Permanent Role Category: Corporate Training Education UG: Any Graduate PG: Any Postgraduate Key Skills E-learningremediationOperational excellenceAnalyticalReconciliationHealthcareRisk managementContinuous improvementAnalyticsInternational banking
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Job description About Fam (previously FamPay) Fam is Indias first payments app for everyone above 11. FamApp helps make online and offline payments through UPI and FamCard. We are on a mission to raise a new, financially aware generation, and drive 250 million+ youngest users in India to kickstart their financial journey super early in their life. Founded in 2019 by IIT Roorkee alumni, Fam is backed by some of the most respected investors around the world like Elevation Capital, Y-Combinator, Peak XV (Sequoia Capital) India, Venture Highway, Global Founder s Capital and the likes of Kunal Shah, Amrish Rao as angel investors. About this Role Can you make us a product offer we cant refuseThen join us to be the godfather of some of the most innovative products in the Indian fintech industry. When the mission is to become the most loved application among Indias digital-native young cohort, we cannot afford a product thats not better than the worlds best. As a Product Manager at Fam, you get to create and manage product innovations that the country is seeing for the first time. From the first numberless card in India to the only payments app for teens, you would be required to build upon and build from scratch every day. If you think you can create products for some of the smartest and youngest users, you are in the right place! On the Job Understand user pain points and payment behavior deeply to make product decisions Own and drive the end-to-end product roadmap for payment experiences on FamApp Manage all payment flows on FamApp - UPI, Card, wallet, BBPS, gift cards, etc Improve success rates, optimize speed, and create transparency across all payment journeys Collaborate with external PSPs, banks, and partners to ensure robust systems and uptime Stay in sync with RBI and NPCI and ensure FamApp is always compliant Work closely with Engineering, Reconciliation, Operations, Risk and Fraud, Design, and Analytics teams to ship fast, iterate, and scale Must-haves (Min. qualifications) 5+ years of experience in product management, with at least 2 years working directly on UPI payments Experience handling payment systems at scale (10 M+ transactions/month) Prior experience in consumer-facing fintechs or digital-first banks. Strong understanding of UPI architecture and payment lifecycles Comfortable working with engineers, and have an understanding of APIs, webhooks, etc. Ability to manage complex stakeholder environments from internal teams to banks, PSPs, and vendors. Strong first-principle thinking with high ownership and accountability Good to have If you have experience with Fraud Risk Management systems, Wallets and Reconciliation processes Exposure to NPCI compliance requirements and managing bank partnerships. Familiarity with compliance regulations relevant to UPI and digital payments. Experience hiring and managing cross-functional teams Why join us Collaborate directly with the founder, founding team and the head of product Work on one of the most loved fintech products for India s next generation Ownership and freedom to drive high-impact initiatives in a fast-paced setup Collaborate with a high-energy, mission-driven team across product, design, and engineering Collaborating directly with Anchit (Founding Team - Head, Product and Design) to drive Fam s payment product strategy, optimize payment flows, and enhance transaction experiences. Perks That Go Beyond the Paycheck Relocation assistance to make your move seamless. Free office meals (lunch dinner). Generous leave policy, including birthday leave, period leave, paternity and maternity support, and more. Salary advance and loan policies for any financial help. Quarterly rewards and recognition programs, and a referral program with great incentives. Access the latest gadgets and tools. Comprehensive health insurance for you and your family, mental health support. Tax benefits with options like food coupons, phone allowances, car/device leasing. Retirement perks like PF contribution, leave encashment and gratuity. Here s all the tea on FamApp FamApp focuses on
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